Jodhpur Institute of Engineering and Technology, Jodhpur

Department of Computer Science and Engineering

Session 2022-26

SOFTWARE ENGINEERING LAB PROJEC REPORT ON

ATM Management System

In partial fulfillment of…

B.Tech. III year (Computer Science & Engineering.)

Work Carried Out At “JIET Group of institutions”

Submitted To: Submitted by:

Rajendra Purohit Abhishek malav
Assistant Professor T22EJICS010
 Acknowledgment
I would like to acknowledge the contributions of the following people without whose

help and guidance this project would not have been completed.

I respectfully thank Urvashi Harsh , for providing me an opportunity to do this project

work and giving me all support and guidance, which made me complete the project up
to very extent.

I am also thankful to Mamta Garg, HoD of Computer Science and Engineering

Department, Jodhpur Institute of Engineering and Technology, for his/her constant
encouragement, valuable suggestions and moral support and blessings.

Although it is not possible to name individually, I shall ever remain indebted to the
faculty members of Jodhpur Institute of Engineering and Technology, for their
persistent support and cooperation extended during his work.

This acknowledgement will remain incomplete if I fail to express our deep sense of
obligation to my parents and God for their consistent blessings and encouragement.
 Table of Contents

ACKNOWLEDGMENT...........................................................................................

TABLE OF CONTENTS..........................................................................................

1. INTRODUCTION............................................................................................................

2. TECHNICAL DETAILS OF PROJECT/STUDY ........................................................

Objective/Problem Statement of Project.............................................................................................

Introduction/Overview of Project.........................................................................................................

Functional Flowchart Diagram....................................................................................................................

Class Diagram .................................................................................................................................

SRS & DFD .................................................................................................................................

Functions/Modules Details ...................................................................................................................

Pseudo Code/ Algorithm........................................................................................................................

State chart and Activity Diagram…………………………………………………………………..

ER Diagram……………………………………………………………………………….

CONCLUSION................................................................................................................

FUTURE WORK ............................................................................................................

REFERENCES ..........................................................................................................
 1. Introduction

Project Name: ATM Management System

The Automated Teller Machine (ATM) Management System is a critical component of
modern banking infrastructure, enabling customers to perform a variety of financial
transactions with convenience and efficiency. As the banking landscape continues to evolve,
the role of ATMs has expanded beyond simple cash withdrawal and deposit functionalities.
Today, ATMs serve as multifaceted banking kiosks, allowing users to check account
balances, transfer funds, pay bills, and even purchase mobile top-ups.
This report aims to provide a comprehensive overview of an ATM Management System,
detailing its architecture, functionalities, and the technological advancements that have
influenced its development. The system is designed to enhance user experience by ensuring
quick access to financial services while maintaining robust security measures to protect
sensitive data.
The proliferation of ATMs globally has transformed customer interactions with banks,
reducing the reliance on physical branches and providing round-the-clock access to financial
resources. This shift has necessitated the implementation of sophisticated management
systems to oversee the operation of ATMs, including transaction processing, monitoring cash
levels, managing maintenance schedules, and ensuring compliance with regulatory standards.
Moreover, the rise of digital banking and mobile applications has driven the integration of
ATMs with various technologies such as cloud computing, biometric authentication, and real-
time data analytics. These innovations not only improve operational efficiency but also
enhance security protocols, thus fostering greater trust among users.
In this report, we will explore the fundamental components of an ATM Management System,
including hardware and software architecture, user interface design, and the backend
processes that ensure seamless transactions. Additionally, we will discuss the challenges
faced by ATM operators, such as fraud prevention, machine maintenance, and user support,
as well as future trends that may shape the evolution of ATM technology.
By examining these aspects, we aim to provide insights into the importance of a well-designed
ATM Management System and its impact on the overall banking experience, paving the way
for further advancements in the realm of financial technology.
 2. Technologies and Tools Learned

❖ Frontend Development:
➢ HTML & CSS: For structuring and styling the web pages.
➢ JavaScript: For Some functionality and logic.
➢ Database: MySQL (relational database).

❖ Development Tools and Environments:

➢ VS Code: A powerful code editor with numerous extensions and integrations.
➢ Git & GitHub: For version control and collaborative development.

❖ Design and Prototyping:

➢ Smart Draw: For creating system architecture diagrams and flowcharts.

❖ Libraries and Frameworks:

➢ React: It is JavaScript library for use Sigle page component.
➢ CSS: CSS is a free and open-source CSS framework directed at responsive, mobile-
first front-end web development. It contains HTML, CSS and JavaScript-based design
templates for typography, forms, buttons, navigation, and other interface components.

By learning and applying these technologies, I have developed a comprehensive skill set that
has been instrumental in the successful completion of the ATM Management System project.
This knowledge base will also be invaluable for future enhancements and additional projects.
 3. Technical Details of Project

Technical Details of the Training Management System :

The ATM Management System is designed with modern web technologies and follows best practices for
software development. Below are the detailed technical aspects of the project, covering the system
architecture, technologies used, database design, and various key components that make up the entire
system.

1. System Architecture:
The ATM Management System follows a three-tier architecture comprising the Presentation Layer,
Business Logic Layer, and Data Layer. This architectural design separates the responsibilities of the
application, ensuring that the system is maintainable, scalable, and secure.
• Presentation Layer (Front-End): The user-facing part of the system that handles the interaction
between the user (ATM, user) and the system.
o Technologies: HTML5, CSS3, JavaScript, Bootstrap
o Frameworks/Libraries: jQuery, Ajax, or other JavaScript libraries
o Responsiveness: Bootstrap ensures that the system is fully responsive, adapting to various
devices such as desktops, tablets, and smartphones.
o Security: Front-end security is managed by input validation and using HTTPS to encrypt data
between client and server.
• Business Logic Layer (Back-End): The middle layer that processes user requests, performs data
validation, and executes the necessary logic before communicating with the database.
o Technology: PHP (Hypertext Preprocessor)
o Framework (optional): Laravel or CodeIgniter (if a PHP framework is chosen to provide MVC
architecture)
o Role: Handles the core logic of the system including user authentication, course management,
reporting, and email notifications.
o APIs: RESTful APIs may be developed for communication between the front-end and back-end
or for integrating third-party services (e.g., email, SMS, payment gateways).
o Security: Implementing server-side validation, securing APIs using tokens (JWT or OAuth2),
and sanitizing inputs to prevent SQL Injection and Cross-Site Scripting (XSS).
• Data Layer (Database): The storage layer responsible for persisting and retrieving data.
o Database: MySQL (Relational Database Management System)
o Tables: Designed with normalization principles to avoid data redundancy and maintain data
integrity.
o Security: SQL prepared statements are used to prevent SQL injection. Data is encrypted and
 only authorized users have access to sensitive data.
o Backup and Recovery: Regular database backups are implemented, and data recovery protocols
are in place in case of system failure.

2. Technologies Used
• Front-End:
o HTML5: For structuring web pages and content.
o CSS3: For styling the web pages and providing an attractive, user-friendly interface.
o JavaScript: For adding interactivity to the web pages (e.g., form validation, dynamic content
loading).
o Bootstrap: A front-end framework for responsive design and to make the application mobile-
friendly.
o AJAX: For asynchronous requests to the server without reloading the page, improving user
experience.
• Back-End:
o PHP: A widely used open-source scripting language, particularly suited for web development. It
handles business logic, interacts with the database, and serves content dynamically.
o Laravel (optional): A PHP framework that follows the MVC (Model-View-Controller)
architecture, making the code modular and easier to maintain.
o Apache HTTP Server: The server software used to host the system locally (via XAMPP) or in
production.
o Email APIs: Integrated with email services (e.g., PHPMailer or SendGrid) to automate
notifications and alerts.
• Database:
o MySQL: A relational database management system that stores all data related to user,
transactions, user deatails, and Bank details.
o SQL Queries: Used to interact with the database, retrieving, updating, or deleting data.
o Normalization: The database is normalized to ensure data integrity and minimize redundancy.
• Version Control:
o Git: For source code version control. Git ensures code changes are tracked and helps in
collaboration among team members.
o GitHub: Used to host the code repository and manage project collaboration.
• Development Tools:
o Visual Studio Code: The integrated development environment (IDE) used for writing and
managing code.
o XAMPP: A local server package that provides an environment for running Apache, MySQL,
 and PHP locally.

3. Database Design
The database schema for the ATM Management System is designed using a relational model, allowing for
efficient data management and clear relationships between various entities. The system comprises multiple
tables that collectively manage the information associated with ATMs, transactions, users, and
maintenance. Below is an outline of the primary tables involved in the database design:
1. User Table
▪ user_id: Primary key, unique identifier for each user.
▪ username: Stores the user's chosen username.
▪ password: Stores the user's password (hashed for security).
▪ email: Stores the user's email address.
▪ phone: Stores the user's phone number.
▪ role: Indicates the role of the user (e.g., Customer, Bank Staff, Administrator).

2. ATM Table
▪ atm_id: Primary key, unique identifier for each ATM.
▪ location: Stores the physical address or location of the ATM.
▪ status: Indicates whether the ATM is operational, under maintenance, or out of service.
▪ cash_balance: Stores the current cash balance available in the ATM.
3. Transaction Table
▪ transaction_id: Primary key, unique identifier for each transaction.
▪ user_id: Foreign key referencing the User table.
▪ atm_id: Foreign key referencing the ATM table.
▪ transaction_type: Specifies the type of transaction (e.g., Withdrawal, Deposit, Transfer).
▪ amount: The amount involved in the transaction.
▪ transaction_date: Timestamp of when the transaction occurred.
4. Maintenance Table
• maintenance_id: Primary key, unique identifier for each maintenance record.
• atm_id: Foreign key referencing the ATM table.
• maintenance_date: Date when maintenance was performed.
• description: Details about the maintenance work carried out.
• technician_id: Foreign key referencing the User table (if the technician is also a user).
5. Audit Log Table
 • audit_id: Primary key, unique identifier for each log entry.
• user_id: Foreign key referencing the User table.
• action: Describes the action taken (e.g., Login, Logout, Transaction).
• timestamp: Date and time when the action occurred.
Relationships and Integrity
These tables are interconnected through foreign keys, ensuring referential integrity within the database. For
example:
▪ The user_id in the Transaction table references the corresponding user_id in the User table, linking
transactions to the specific user who performed them.
▪ The atm_id in both the Transaction and Maintenance tables references the ATM table, ensuring that
all transactions and maintenance records are associated with the correct ATM.

4. Key Components and Features

1. User Authentication
• Secure Credential Storage: User passwords are stored using hashing algorithms (e.g.,
bcrypt) to ensure security.
• Role-Based Access Control: Different user roles (e.g., Customers, Bank Staff,
Administrators) are implemented to control access to various functionalities within the
system.
2. ATM Management
▪ ATM Configuration: Administrators can add, edit, or remove ATMs from the system,
managing details such as location, status, and cash balance.
▪ Real-Time Monitoring: The system provides real-time status updates on ATM operational
health, including cash levels and maintenance needs.
3. Transaction Management
▪ Transaction Processing: Users can perform various transactions, including withdrawals,
deposits, and transfers, with real-time updates to their account balances.
▪ Transaction History: Users can view their transaction history, providing transparency and
aiding in financial tracking.
4. Automated Notifications
▪ Event-Driven Emails: Users and administrators receive email notifications for important
events, such as transaction confirmations, maintenance alerts, and ATM status changes.
▪ Integrated Email APIs: Notifications are triggered automatically based on user actions and
system events, ensuring timely communication.
 5. Maintenance Management
▪ Maintenance Logging: The system tracks maintenance activities performed on ATMs,
including dates, descriptions, and technician details.
▪ Alerts for Scheduled Maintenance: Administrators receive reminders for upcoming
maintenance tasks to ensure ATMs remain operational.
6. Security Features
▪ Fraud Detection: The system implements measures to detect suspicious activities and
potential fraud attempts, enhancing overall security.
▪ Session Management: User sessions are securely managed with automatic timeouts to
protect against unauthorized access.
7. Reporting and Analytics
▪ Comprehensive Reports: Administrators can generate detailed reports on ATM
performance, transaction volumes, and user activity, aiding in decision-making.
▪ Data Visualization: Visual reports (e.g., charts and graphs) are created using JavaScript
libraries to present data in an easily interpretable format.
8. Responsive User Interface
▪ User-Friendly Design: The interface is designed with a mobile-first approach using
frameworks like Bootstrap, ensuring compatibility across various devices and screen sizes.
▪ Intuitive Navigation: The UI facilitates easy navigation, allowing users to access
functionalities without confusion.
9. Audit Logging
▪ Activity Tracking: All user actions are logged, providing an audit trail for accountability
and security.
▪ Access to Audit Logs: Administrators can view and analyze logs to identify trends or
potential security issues.
5. Security Considerations
Security is a critical aspect of the ATM Management System. The system implements several measures to
protect data and ensure the integrity of the application.
• SQL Injection Prevention: All database queries use prepared statements and parameterized queries to
prevent SQL injection attacks.
• Cross-Site Scripting (XSS) Protection: Input sanitization and escaping outputs to prevent malicious
scripts from being executed in the user's browser.
• Password Hashing: User passwords are hashed using bcrypt, making it nearly impossible for attackers
to retrieve original passwords even in case of a data breach.
• HTTPS/SSL: All communication between the client and server is encrypted using SSL certificates to
protect sensitive data.
PROJECT OUTPUT
 Introduction/Overview of Project:

Objectives
• User Authentication: Ensure secure access for users through PIN verification.
• Transaction Management: Enable withdrawals, deposits, balance inquiries, and fund transfers.
• Account Management: Handle customer account details and transaction history.
• Error Handling: Manage system errors and provide user-friendly messages.
• Reporting: Generate reports for transactions, user activity, and system performance.
Components
1. User Interface (UI):
o Simple and intuitive screens for users to interact with.
o Options for selecting transactions, entering amounts, and viewing balances.
2. Backend System:
o Database Management: Store user data, account details, transaction records, and logs securely.
o Server Logic: Handle requests from the ATM interface, process transactions, and communicate with
the database.
3. Security Features:
o Encryption for sensitive data (e.g., PINs and account numbers).
o Session management to prevent unauthorized access.
4. Hardware Integration:
o Connect with ATM hardware components like card readers, cash dispensers, and receipt printers.
o Ensure compatibility with various ATM models.
5. Network Connectivity:
o Facilitate communication between ATMs and the central banking system.
o Implement protocols for secure data transfer.
Technologies Used
• Programming Languages: Java, C#, Python, etc., for backend development.
• Database Systems: MySQL, PostgreSQL, or Oracle for data storage.
• Web Technologies: HTML, CSS, JavaScript for any web-based UI.
• Security Protocols: SSL/TLS for secure communication.
Challenges
• Ensuring high availability and reliability.
• Maintaining security against fraud and cyber threats.
• Managing multiple concurrent transactions efficiently.
Deliverables
• A fully functional ATM management system.
• User and administrator documentation.
• Testing and deployment plans.
Future Enhancements
• Mobile integration for account management.
• AI-driven analytics for transaction monitoring and fraud detection.
• Integration with additional services like bill payments and fund transfers.
This overview provides a foundational understanding of an ATM management system project,
focusing on its objectives, components, and technologies involved.
Functional Flowchart Diagram
CLASS DIAGRAM
UseCase Diagram.
Sequence Diagram.
State Chart Diagram.
Activity Diagram.
ER Diagram.
 DF Diagram.

Software Requirements Specification (SRS)

A Software Requirements Specification (SRS) is a comprehensive, structured document that outlines the
functional and non-functional requirements of a software system. It serves as a formal agreement between
stakeholders—such as clients, developers, and project managers—detailing what the software system should do
and the constraints under which it must operate.
Key Components of an SRS:
1. Introduction:
o Purpose: Explains the purpose of the SRS and the intended audience.
o Scope: Describes the software product being specified, its benefits, objectives, and goals.
o Definitions and Acronyms: Provides explanations of terms and acronyms used in the document.
 o References: Lists any external documents or resources referenced in the SRS.
2. Overall Description:
o Product Perspective: Context of the product within the environment and its interfaces with
other systems.
o Product Features: High-level description of the product’s capabilities.
o User Characteristics: Information about the intended users and their requirements.
o Constraints: Constraints that could affect the design or implementation (e.g., regulatory
policies, hardware limitations).
3. Functional Requirements:
o Detailed descriptions of the software functions, including inputs, processing, outputs, and error
handling.
4. Non-Functional Requirements:
o Performance Requirements: Speed, response time, and throughput expectations.
o Security Requirements: Measures to protect data and ensure privacy.
o Usability Requirements: User interface and user experience considerations.
o Reliability Requirements: Availability, fault tolerance, and failure recovery.
5. System Requirements:
o Hardware, software, network, and platform specifications.

Data Flow Diagram (DFD)

A Data Flow Diagram (DFD) is a graphical representation of the flow of data through a system, illustrating
how data is processed, stored, and transferred between different components or entities. It is used to visualize
the overall structure of a system or process, focusing on the movement of data rather than the physical or
hardware aspects.
Key Components of a DFD:
1. Processes:
o Represented by circles or rounded rectangles.
o Depict the transformations, computations, or actions performed on data within the system.
2. Data Stores:
o Represented by open-ended rectangles or two parallel lines.
o Show where data is stored within the system, such as databases or files.
 3. Data Flows:
o Represented by arrows.
o Indicate the movement of data between processes, data stores, and external entities.
o Each data flow is labeled with the type of data being transferred.
4. External Entities:
o Represented by squares or rectangles.
o Denote external agents that interact with the system, such as users, organizations, or other
systems.
Purpose of a DFD:
• Understanding Requirements: Helps stakeholders understand the system's processes and data flow.
• System Analysis and Design: Aids in identifying and defining system requirements and designing the
system architecture.
• Communication: Facilitates clear communication among developers, analysts, and stakeholders.
• Identifying Weaknesses: Helps in spotting inefficiencies, redundancies, and potential bottlenecks in the
system.
 1. Conclusion
The ATM Management System (AMS) developed in this project has been designed to streamline
and optimize the operations of Automated Teller Machines for financial institutions. This
comprehensive web-based platform enables administrators to efficiently manage transactions, user
access, and machine functionality while providing robust features for transaction tracking, reporting,
and automated routine tasks.

By adhering to a three-tier architecture, the system effectively separates concerns into the
presentation, business logic, and data layers, ensuring that each component operates efficiently and
independently. This modularity enhances scalability and maintainability, allowing for future
upgrades and features to be incorporated with minimal disruption to existing functionalities.

The system emphasizes user-centric design, ensuring that both customers and administrators can
interact with the platform seamlessly. Features such as secure user authentication, transaction
management, and account oversight enhance the overall user experience while reducing
administrative overhead. Integrated security measures, including encryption and secure access
controls, safeguard user data and ensure compliance with global data protection standards.

Moreover, the commitment to automation—such as automated transaction notifications, real-time

monitoring, and reporting—demonstrates the system’s potential to reduce manual workload, making
ATM management more efficient and less error-prone. The reporting module empowers
administrators with comprehensive insights into transaction patterns and machine performance,
facilitating data-driven decision-making.

Overall, the AMS provides a scalable, flexible, and secure solution for managing ATM operations,
with the added ability to be customized to fit various organizational needs. The architecture and
feature set ensure that the system is future-proof and adaptable to evolving requirements.
 4.Future Work
While the current version of the ATM Management System covers many essential features, there are
several areas for improvement and expansion in future releases. The following future work and
enhancements could further increase the system’s value:

1. Mobile Application Development

o Objective: Develop a dedicated mobile application for Atm and user to enhance accessibility and
user experience.

o Plan: The mobile app would provide features such as offline course viewing, mobile
notifications, and quick progress tracking.

2. AI-Powered Learning Analytics

o Objective: Integrate AI and machine learning to provide deeper insights into trainee performance
and learning patterns.

o Plan: Use predictive analytics to identify users who may be falling behind or excelling in their
transaction. Additionally, AI could offer personalized course recommendations and insights into
optimizing atm and user experience.

3. Gamification

o Objective: Increase engagement and motivation for users by incorporating gamification

elements.

o Plan: Introduce features such as transactions,cash dispenser,check amount etc. These gamified
elements can enhance user engagement, increase course completion rates, and provide a sense of
accomplishment for users.

4. Enhanced Reporting and Data Visualization

o Objective: Upgrade the current reporting module to offer more sophisticated data visualizations
and dynamic report generation.

o Plan: Incorporate real-time dashboards with advanced charts, graphs, and KPIs. Provide
interactive reporting tools that allow admins to customize and drill down into data, helping them
make more informed decisions based on trends and patterns in the training process.

5. Integrating Video Conferencing Tools

o Objective: Enable seamless integration with video conferencing tools like Zoom, Microsoft
Teams, or Google Meet to facilitate virtual training sessions.

o Plan: Integrating these tools would allow the TMS to be a one-stop solution for both in-person
and remote training, ensuring that virtual sessions are scheduled, tracked, and recorded within
 the system.

5. References

1. Agile Development Methodologies

Beck, K., Beedle, M., van Bennekum, A., et al. (2001). Manifesto for Agile Software
Development. Retrieved from https://agilemanifesto.org
This reference discusses the agile principles followed during the development cycle of
the ATM Management System, emphasizing iterative development, continuous
feedback, and adaptability.
2. Three-Tier Architecture in Web Applications
Fowler, M. (2003). Patterns of Enterprise Application Architecture. Addison-Wesley.
This book outlines the architecture pattern used in the project, specifically the
separation of concerns between the presentation, business logic, and data layers.
3. User-Centric Design and Human-Computer Interaction
Norman, D. (2013). The Design of Everyday Things (Revised and Expanded Edition).
Basic Books.
This reference provides insights into designing systems with a focus on user
experience, a principle applied throughout the ATM Management System development.
4. Database Management and MySQL
DuBois, P. (2009). MySQL Cookbook: Solutions for Database Developers and
Administrators (3rd Edition). O'Reilly Media.
5. Data Privacy and Security Regulations
European Union. (2016). General Data Protection Regulation (GDPR). Official Journal
of the European Union, L 119/1.
This regulation was referenced to ensure that the ATM Management System adhered to
data protection laws, safeguarding personal information and user privacy.