International Marble

• lubricant Supply

2017 Chevron
© 2020
 Executive Summary (1/2)`

The world of Chevron Lubricants

Across the world's time zones – from city streets to the harshest imaginable environments, from giant mining equipment to the family vehicle – we make products that
customers depend on for high performance, uptime and lasting protection in commercial, industrial, marine and consumer environments.

Marketed under three widely recognized brands (Chevron, Texaco, Caltex), our innovative products and solutions include a broad array of finished lubricants, coolants
and greases, all supported by world-class technical and customer support based on diligent standards and an unparalleled dedication to customer service.

Chevron Lubricants is a leading manufacturer of premium base oils and one of the world’s largest suppliers of finished lubricants. Since launching its first lubricant
product in 1907, Chevron Lubricants has been a premium global partner by developing breakthrough technologies (first multi-grade lubricant, first Diesel Engine
Lubricating Oil,…) to help customers reduce total cost of operation while improving the reliability, profitability and service life of equipment. Customers across five
continents trust Chevron to deliver premium lubricant products and customized services that help their business succeed.

Our lubricants business is driven by more than 1,000 diverse colleagues committed to operating with excellence, relentlessly focused on safe and reliable operations,
and the collective goal of an incident- and injury-free workplace.

The lubricants industry is an exciting, fast-pased business environment that we are proud to lead with our contributions to the standards and cutting edge products.

We sincerely hope International marble will value our proposed products, services and experience that would lead to a successful partnership
 Executive Summary (2/2)
International Marble partnership and project
We believe it's not enough to just offer premium quality lubricants to our customers. Chevron and our distributors take the extra time and effort to understand your
business and tailor our products to your operational needs to help provide extended service protection, maximize engine durability and minimize operating costs.
Our mission is to be more than just a lubricants supplier. We are committed to being a valued partner in helping your business succeed and we will be happy to
engage in more sessions with International Marble to study the current business and how it could be developed further for the benefit of GALFAR operations.

Our proposal includes not only product and product related services, but we also care about your business and will be delighted to strengthen your team’s
knowledge on lubrication through trainings and seminars. Not only this, our target is to improve International Marble business and we will gladly engage
on strategic discussions for your group to improve the equipment reliability and maximizing uptime leading to better and more efficient production for GALFAR

Chevron entities and our partners in the regions ( Chevron Bahrain , EPPCO in UAE and OGE in Oman) have been successful in Middle East for more than 40
(Chevron was at the inception of two of the most successful companies in the region, ARAMCO and BAPCO). We successfully distribute over 400,000 barrels of
lubricants yearly in our cluster for a large variety of customers range from automotive, commercial, oil and gas, power generation, heavy industry, marine, retail
market and in a large and complex geography.

For this reason we see a perfect match between International Marble requirements in this RFP and the scope in the oil and gas industry in which we are experts
and one of the major producers worldwide. In the upcoming slides we are presenting our proposal and we are looking forward for a chance to visit you to discuss
and clarify our reply.

Sincerely,
Company Background :An integrated energy company

Upstream Downstream Midstream,

Oil and natural gas and Chemicals Strategy &
exploration and
production
Manufactures, trades, Policy
transports and markets
Enhance results in
fuels, lubricants and
Upstream and
chemicals
Downstream &
Chemicals by
delivering
operational,
commercial and
technical expertise.
 Chevron Lubricants today

fifth largest lubricants

business in the world

leading marketer of premium

base oil

integrated global supply

chain with modern blend
plants & base oil distribution
hubs in all demand regions

leadership technology in
lubricant formulation and
customer engagement
 Chevron lubricants at a glance
Chevron Annual Revenue
2021 : $162.465 B
2022: $246.252 B

in the market our people we are global

5th 1,700+ 155

largest lubricants in 31 countries countries where our
business worldwide products are sold

our base oil we have scale we are competitive

58,000 21 500+
barrels per day of equity finished lubricants plants ports supplied with our
production capacity (including joint ventures) marine products
 Finished lubricants global production network
Base oil is
produced in the providing reliable supply in demand markets
below location
as presented

Belgium
Portland
Louisville China
Richmond
Port Arthur Morocco
LA
Charleston Egypt
Vietnam
Pakistan China
Mexico Thailand
Saudi Arabia
El Salvador
Colombia Sri Lanka
Singapore

Rio, Brazil
Sao Paulo, Brazil
For the Gulf region product is
blended in UAE
Chevron Lubricants Plants
Chevron Joint Venture / Third Party Plants
Licensees
 Finished lubricants- Gulf and Middle East
Chevron Al Khalij (CAK)-Dubai, UAE

From 1936 in Over 50 Coverage on 31

Bahrain and employees countries in
1969 in UAE in Middle MEA
East

13 distributors
2 JVs
2 Licensees Visit us HERE!
20+ direct
customers
Equity plant

Toll blending plant

Licensee blending plant

 The Chevron Way continues to guide us
tend our
platform
The Chevron Way It establishes a
explains who we are, common
what we believe, how understanding not
we achieve and where only
we aspire to go. for us, but for all who
interact with us.

Getting
results the
right way.
 Operational Excellence Management System

Safeguards are at the heart of OEMS

leadership and OE culture
Through the OEMS, our leaders engage employees
and contractors to build and sustain our OE culture and
deliver OE performance.
focus areas and OE expectations
Focus areas align with critical OE risks and include:
• Workforce safety and health
• Process safety, reliability and integrity
• Environment
• Efficiency
• Security
• Stakeholders
 Company Services: KPI Metrics

Safety
Our operational excellence (OE) KPIs are number one
KPI with Zero Targets
• DAFW ( Day Away From Work)
• TRI (Total Recordable Injuries)
• Spill

Supply Chain
• On Time in Full (100%)
 Company Services: KPI Metrics
Delivering Customer Satisfaction is providing timely, responsive,
proactive service with integrity, simplicity and a passion for excellence
and for the customer, while meeting or exceeding consistently the
customer’s expectations timely, responsive, proactive service
Chevron staff starts looking into “requested delivery date” and inventory levels. We will proactively and timely
respond to you about shortages or unexpected events. When orders are complete, Chevron staff will agree with
you a loading date of the orders.
integrity, simplicity and a passion for excellence
Chevron staff always adheres to moral and ethical principles, be honest, inclusive and address safety always
first. We will always work together with the customer and internal staff to simplify the processes to make it simple
for you, our customer, to do business with Chevron. Chevron staff always does the job with a passion for
excellence, right first time.
Our Vision of Success; Customer Service Representatives are enhancing the ability of a customer to realize the
full potential value of a Chevron Lubricant product before and after the sale is made, thereby leading to
Customer Satisfaction and repurchase.

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 Customer Service

Much leaner internal

interfaces, more reliable
Every Customer has a Customer portfolio and is accountable for the whole order to cash (END TO
and quicker information
END). Tools, rigor in processes and clear accountability models are required. to customer.
We truly build a
Customer Service - Order Input, Order fulfillment; Allocating stock to orders, lining up transport, relationship of TRUST
customer management with the customers.

IT IS SIMPLE FOR OUR

CUSTOMERS TO DO
BUSINESS WITH US

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 Standard Order Process Flow

Loading Customer input

Order Agree on
date Pay
Input changes*
consent invoice

Chevron CSR output

Pre
Advice Order Submit Del Discuss
advice Collection Shipping
Credit Acknow- to Plant No Show Invoice
Shortages Advisory Papers
issues* ledgment transport*
*

Receive Create Pick Load Accounts

Order Delivery Order Truck Payable
• Missing/wrong prices ? • Enough Stock ? • Whouse capacity ? • Truck/ctr on Time ?
• Credit released ? • Loading Date • Export Papers complete ?
• Order SAP complete ? proposal
• Req Del Date OK ?
• Ctr Configuration OK ?
Credit Service
Customer Service functionality Supply Chain Centre
(*) Red arrows are avoiding a fluent Order to Cash process and will be measured and improved

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 Chevron – Supplier logistics

Trinidad & Tobago-7

Product is blended in vessels

UAE and supplied by

truck to Oman lead time
with 2 to 3 days provided
the product is ready for
shipment

UAE-EPPCO-19
OSV’s, RAK

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 Chevron - Supplier performance – Oman
• General Engineering Services LLC-GENSERV, is a unique organization providing
solutions in the areas of Construction, Mechanical, Power and Warehousing. We
aim in implementing the latest trends in technology with utmost customer
satisfaction. GENSERV achieves its goals through a network of reputable and
quality-oriented principles situated in and around the world.

• Founded in 1982, GENSERV rose to become the largest construction equipment

dealership in the Oman in a span of 36 years. Today, GENSERV is Oman’s leading
Construction Equipment Dealer. A customized and collaborative approach helps
our clients build enduring and profitable business.

• We utilize our deep understanding of consumer’s needs to deliver total

Construction, Power, Mechanical and Warehousing Solutions.

• Up next, is a business analytics and consulting practice and a foray into

international markets.

• GENSERV is one of the most admired Construction Equipment Network in the

country and a highly rated dealership both by clients and industry

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 Value added Services: RBL – Run Better Longer

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 RBL

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 Value Added Services – Oil Sampling
Pre- Printed labels
1. Pre-printed labels for each
equipment reducing chances of
mix-up
2. More accurate data & reporting
3. Box - Safety in collecting used oil
samples and control of samples

Collected by
Customer

Post online
3rd Party Pack & send
agent by Chevron
Horizon

Lead time to the

result is 4-5
working days
Test by 3rd
party from the sample
Reported by
approved
the LAB
LAB by collection
Chevon

2017 Chevron
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 Delo Fleet Ultra SAE 15 W 40

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 Delo Fleet Ultra SAE 15 W 40

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 Delo Fleet Ultra SAE 15 W 40

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 Delo Fleet Ultra SAE 15 W 40

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 Coolant – Delo XLC 50-50 / Delo
XLI/XLI 50-50
• Delo XLC 50-50 is an anti- freeze with Carboxylate Technology and meets Waukesha
requirement

• Delo XLI is a water base coolant with Carboxylate Technology and meets Waukesha requirement

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 Protection Mechanism Chevron
Carboxylate
Delo ELC/XLC-ELI/XLI versus Traditional Technology
Chevron
Traditional Carboxylate
Traditional Coolant ELC
Inh -
Protective Layer: Inh Inh OH
Insoluble Metal-Inhibitor Salts O2

Heat Heat
e-
e- Heat Heat
Anodic e-
Site e
- e- e-
Cathodic
Cathodic
METAL Area METAL

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 Free
Coolant Coolant
test Kit +
LAB
tests
• Kool Kit for in site critical coolant
tests including PH, Corrosion test,
additives tests

• LAB Tests
1. Corrosion Metals
2. Contaminants
3. Corrosion Inhibitors
4. Carrier Salts
5. Freeze Point
6. Boil Point
7. Antifreeze Percent
8. pH Waters
9. Total Hardness
10. Nitrite
11. Specific Conductance
12. Critical metal tests within the test
report
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 The CALTEX products
Chevron is a leader in Diesel Engine oil lubrication with Delo line of products, well recognized in the
industry of the gas engine OEMs, meeting most of specifications, approvals and leading technology
innovations.
Chevron manufactures and sells a range of high-quality refined products, including gasoline, diesel, marine
and aviation fuels, premium base oil, finished lubricants, and fuel oil additives.
Chevron’s coolant OAT technology based on Carboxylate acid inhibitors is also leader around a the world
Our experience in the Diesel Engine oil
• Products included in our proposal:

• DELO FLEET PRO ULTRA15W40

• RANDO HD
• DELO XLC PREMIX 50/50
• DELO TORQFORCE
• HAVOLINE ATF III-H
• MEROPA
• GEAR OIL GL-5
• MULTIFAK EP
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 The CALTEX products: Delo Fleet PRO Ultra15W40
Delo® FleetPRO Ultra is a multigrade, heavy-duty diesel engine oil specifically designed to lubricate a wide
range of engines requiring API CI-4 performance lubricants.

• Mixed fleets of diesel engines (high speed, four-

stroke, turbocharged or naturally aspirated)
• Commercial road transport
• Off-highway vehicles and plant
• Agricultural tractors and farm machinery
• High speed diesel engines in marine service (e.g.,
fishing boat, river transport)
• Generator sets

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 The CALTEX products: Rando HD
Rando HD are efficient performance anti-wear hydraulic fluids designed for use in both mobile and stationary
high pressure hydraulic systems..
• Rando HD oils meet the requirements of various industry standards:
• Parker Hannifin (Denison Hydraulics) HF-0 (ISO 32, 46, 68)
• Eaton Vickers I-286-S [industrial applications], M 2950-S [mobile applications]
(ISO 32, 46, 68)
• Cincinnati Machine P-68 (ISO 32), P-69 (ISO 68) and P-70 (ISO 46)
• David Brown Industrial Gears 0A (ISO 32), 1A (ISO 46), 2A (ISO 68), 3A (ISO
100), 4A (ISO 150), 5A (ISO 220)
• Bosch Rexroth former specification RE 90220 (ISO 32, 46, 68)
• ISO 6743:1999 Part 4, HM fluid
• ISO 11158:2009, HM
• DIN 51502:1990, HLP fluid (ISO 32, 46, 68, 100)
• DIN 51524:2006-04 Part 2, HLP (ISO 32, 46, 68, 100)
• SAE MS1004 HM (ISO 32, 46, 68, 100)
• US Steel 126 and 127

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 The CALTEX products: DELO XLC ANTIFREEZE/COOLANT
Delo® XLC is a non-nitrited extended life Antifreeze/Coolant formulation for heavy duty and light duty diesel
vehicles and equipment. Delo XLC is formulated with an aliphatic corrosion inhibitor system available as a
concentrate and a premix 50/50.
Delo® XLC Antifreeze/Coolant is • Delo XLC Antifreeze/Coolant is recommended for use in:
approved for: • Deutz Stationary Diesel Engines
• Cummins CES 14439 • GE - Jenbacher Stationary Natural Gas Engines
• Detroit Diesel DFS93K217ELC • Hino Truck Diesel Engines
• Deutz DQC CB-14 • Isuzu Truck Diesel Engines
• Komatsu KES 07.892 • Kobelco Construction Equipment Diesel Engines
• MAN 324 Type SNF • • Komatsu Construction Equipment Diesel Engines
• MB-Approval 325.3 (Concentrate) • MTU 2000/4000 Diesel Engines
• MB-Approval 326.3 (Premixed • Navistar™ MAXXFORCE Engines
50/50 • Scania Truck Diesel Engines
• Delo® XLC Antifreeze/Coolant • Volvo Construction Equipment (VCE) Diesel Engines
meets the specifications of:
• Volvo and Mack Truck Diesel Engines
• ASTM D3306
• Wärtsilä Stationary Diesel Engines
• ASTM D6210
• Vestas Wind Turbine Power Electronics — External Coolant System
• DAF 74002
• European HD OEMs that require both Phosphate-free and Nitrite-free formulations
• MTU MTL 5048
• Japanese HD OEMs that require Silicate-free formulations
• TMC RP 364
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 The CALTEX products: Delo TorqForce
Delo® TorqForce products are high performance lubricants designed for use in transmissions, final drives, and
hydraulic systems in Allison, Caterpillar, Dana Powershift, Komatsu, Komatsu Dresser, Tremec /TTC, Eaton,
Vickers and ZF equipment.

• Mixed fleets of diesel • requirements of Allison C-4

engines (high speed, four- (SAE 10W, 30)
stroke, turbocharged or • Service requirements of
naturally aspirated) Caterpillar TO-4
• Commercial road transport
• Off-highway vehicles and
plant
• Agricultural tractors and
farm machinery
• High speed diesel engines
in marine service (e.g.,
fishing boat, river transport)
• Generator sets

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 The CALTEX products: Meropa
Meropa is a proven performance industrial gear lubricant designed for use in a wide range of industrial
equipment where an extreme pressure lubricant is specified.

• DIN 51517/3 (CLP)

• ISO 12925-1 (CKD)
• US Steel 224
• AGMA 9005-E02
• Textron Power Transmission : VG 68 (2E), VG 100
(3E), VG 150 (4E), VG 220 (5E), VG 320 (6E), VG 460
(7E), VG 680 (8E), VG 1000 (9E)
• Cincinnati Milacron P-35, P-59, P-63, P-74, P-77, P-78
• ANSI/AGMA 9005-E02(EP)

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 The CALTEX products: Gear Oil GL-5
Gear Oil GL-5 gear lubricants are recommended for use in spiral bevel and hypoid
differentials, power dividers, and oil-lubricated steering axle wheel bearings.

• Gear Oil GL-5 are recommended Meets the Requirements of

for use in spiral bevel and hypoid • API Service Categories GL-5 and
differentials, power dividers, and GL
oil-lubricated steering axle wheel
bearings at normal drain
intervals.
• Their multi-viscosity
characteristics allow their use in
equipment operating over a
broad ambient temperature
range. This means good cold flow
properties and gear protection.

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 The CALTEX products: Havoline ATF III-H
Havoline ATF III is designed for use in wide range of automatic transmissions built by General Motors, Ford
Motor Company and other manufacturers requiring a high performance, multi-purpose, automatic
transmission fluid. Formulated for applications that call for the former DEXRON®-III H, MERCON®,
and Allison C-4 fluids.1
It is recommended for: Havoline ATF III delivers value through:
• Automatic transmissions that • Protection against the formation of
call for the former DEXRON-III harmful deposits.
H, MERCON, and Allison C-4 • Exceptional stability provided by excellent
fluids. base oil and extra oxidation inhibitors.
• Power steering units (only • Quiet performance — Especially effective
where the manufacturer in minimizing transmission “chatter.” Helps
recommends DEXRON®-III, or ensure smooth, quiet action at all speeds.
®
MERCON Fluid) • Fast circulation during cold weather and
excellent lubrication when ho

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 The CALTEX products: Multifak
Multipurpose EP grease contains highly refined mineral base oils, lithium thickener, extreme pressure (EP)
additives and rust and oxidation inhibitors. Suitable as a multipurpose automotive grease for general purpose
applications..

• Automotive wheel bearings • Formulated to promote water

• Chassis grease point lubrication wash-out resistance and
equipment protection
• Industrial plain and rolling element
bearings • Stay-in-place performance assists
equipment protection in wet
• General plant lubrication
operating environments
• Centralized lubrication systems (NLGI 0
• Mechanical stability performance
and 1)
contributes to shear-down
• Construction equipment bearings resistance and bearing leakage
• Earthmoving, quarrying and mining prevention
• Agricultural equipment • Oxidation inhibitors help reduce
base oil degradation, promoting
long lubricant service life

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 Additional Value Add Services & Facilities added to the Standard
services
✓ Supply of oil equipment, oil pump IBCs
and accessories as mentioned as per
below slides**
• Oil sampling
• Technical ✓ Lubricant Storage best Practices
Training
as mentioned as per below
slides***

** Quantity to be decided once the operation is started

***Lube oil system is based on agreement between both parties and following the visit of our representative to the site
Note additional value added services are subjected to 2 to 3 years contract and depends on the location)

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 Supporting in provide lubricant
system to the workshops
items to be selected by customer

Subject to 2-3 year contract

based on the mutual agreement

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 Supporting in provide lubricant
system to the workshops
items to be selected by customer

Supporting in provide dispensing units

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 Value Added Solutions –Technical Training

▪ Technical Training have been conducted for

International Marble staff ( lube oil
analysis ) – will be also on going

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 Lubricant Storage best Practices

Example of drum rack.

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 Thank you

2017 Chevron
© 2020