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Set of Instructions

This document establishes 28 rules and responsibilities that must be followed by the surveillance personnel assigned to cover the security service. Among the main instructions are to present themselves in uniform and clean, to be informed of any news at the beginning of the shift, to control the access of vehicles and people, to check that no goods are taken out without authorization, to prevent the entrance of alcohol, and to conduct periodic rounds.
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0% found this document useful (0 votes)
34 views4 pages

Set of Instructions

This document establishes 28 rules and responsibilities that must be followed by the surveillance personnel assigned to cover the security service. Among the main instructions are to present themselves in uniform and clean, to be informed of any news at the beginning of the shift, to control the access of vehicles and people, to check that no goods are taken out without authorization, to prevent the entrance of alcohol, and to conduct periodic rounds.
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd

SET OF GUIDELINES THAT MUST BE KNOWN AND COMPLIED WITH BY THE

SURVEILLANCE ELEMENTS THAT WILL COVER THE SURVEILLANCE SERVICE

_
1.- THE SECURITY PERSONNEL WILL BE RELIEVED DAILY AT 08:30 AS
MAXIMUM.

2.- THE ELEMENT WILL PRESENT ITSELF TO RECEIVE ITS SERVICE PROPERLY UNIFORMED
AND NEAT, BOTH IN HIS PERSON AND IN HIS CLOTHING AND EQUIPMENT.

3.- WHEN RECEIVING YOUR SERVICE, YOU MUST BE INFORMED OF THE EXISTING NOVELTIES, SO
AS FOR LAST-MINUTE PROVISIONS THAT I AM UNAWARE OF, PLEASE INFORM ME
FROM SAID ACT TO THE AUTHORITY OF THE PROPERTY, AS WELL AS TO ITS SUPERIORS.

4. WILL HAVE THE OBLIGATION TO KNOW BY NAME AND POSITION THE


AUTHORITIES OF THE PROPERTY WHERE IT IS LOCATED, AS WELL AS THE SIGNATURES OF THE

SAME.

5.- THE GUARD CANNOT SEPARATE FROM HIS SERVICE OR ABANDON IT WITHOUT THE
CORRESPONDING AUTHORIZATION.

6.- JAMAS WILL IT CONTRACT COMMITMENT NOR WILL FAMILIARITIES BE ALLOWED


WITH EMPLOYEES OR WORKERS WHO ORIGINATE DISRESPECT TOWARDS THEIR
PERSONAL OR AUTHORITIES, UNDERMINE THE EFFICIENCY AND SERVICE OR THAT
CAUSE DISTURBANCES, DAMAGES OR HARM TO PEOPLE, PROPERTY AND
FACILITIES.

7. THE ACCESS GATE FOR STAFF WILL OPEN AT ____ HOURS, AND WILL CLOSE
ACCORDING TO THE NEEDS OF THE PROPERTY.

8. CONTROL THE PARKING AND VEHICULAR TRAFFIC INSIDE AND OUTSIDE OF


THE FACILITIES, AND WILL SUPPORT USERS DURING THEIR MANEUVERS OF
ENTRY AND EXIT.
9. WILL NOT ALLOW THE EXIT OF VEHICLES OWNED BY THE COMPANY WITHOUT THE
Duly signed exit authorization.

10. CHECK EVERY TIME THEY ENTER AND EXIT THE PARKING LOTS
VEHICLES OWNED BY THE COMPANY CHECKING THEIR PHYSICAL CONDITION
(FUEL, SPARE TIRE AND ACCESSORIES, AS WELL AS THE TRUNK,)
REPORTING ANY ANOMALY.

11.- VISUALLY CHECK LARGE BAGS OF THE CARRIAGE TYPE, BUNDLES PACKAGES,
BOXES, ETC., TO ALL THE STAFF ENTERING AND LEAVING THE COMPANY.

12. DO NOT ALLOW THE EXIT OF COMPANY-OWNED GOODS WITHOUT THE


CORRESPONDING AUTHORIZATION EXIT SHEET DULY SIGNED BY
THE AUTHORIZED PERSONS.

13. AVOID ENTRY TO UNAUTHORIZED PERSONS, EXCEPT WHEN THEY IDENTIFY THEMSELVES
FULLY, FOR WHICH THEY MUST LEAVE AN IDENTIFICATION,
A VISITOR BADGE WILL BE ISSUED, WHICH THEY WILL WEAR DURING THEIR
STAYING IN THE BUILDING.

14. AVOID THE INCOME AND CONSUMPTION OF ALCOHOLIC BEVERAGES.

15.- FOR TELEPHONE SERVICE, THIS MEANS OF COMMUNICATION WILL BE USED


ONLY WHEN FULLY JUSTIFIED, AND IN NO CASE
WILL BE FOR PERSONAL USE.

16. AVOID ENTRY TO STREET VENDORS.

17. BE ATTENTIVE AND CONSIDERATE TO ALL THE PEOPLE WHO COME TO THE INSTITUTION BELOW

YOUR RESPONSIBILITY.

18. HE WILL NOT COMMENT ON ANY ACT THAT DISPARAGES HIS PERSON, NOR TO THE
CORPORATION TO WHICH IT BELONGS.
19. PERFORM ROUTES PERIODICALLY DURING YOUR WORKDAY AT
THE FACILITIES UNDER YOUR RESPONSIBILITY AFTER THE STAFF WHO
WORK IN EACH AREA HAS ABANDONED THE PROPERTY.

20. CHECK THAT THE LIGHTS ARE OFF WHEN THEY ARE NOT ON
USING, EXCEPT FOR THE INPUT OF PROPERTIES.

21. DO NOT ALLOW ENTRY TO PERSONNEL ON NON-WORKING DAYS AND HOURS, UNLESS PREVIOUSLY AUTHORIZED

WRITTEN AUTHORIZATION (OFFICIAL LETTER).

22. AT THE END OF HIS SERVICE, THE PERSON IN CHARGE OF THE GUARD WILL REPORT.
(REPORT) WRITTEN TO THE DIRECTOR AND ANOTHER AUTHORITY WHO REPLACES HIM, WHERE IT

REPORT THE NOVELTIES OCCURRED DURING YOUR SERVICE WITHOUT HARM TO


DO IT AT THE MOMENT THEY HAPPEN, A COPY OF THIS WILL BE SENT TO THE
TECHNICAL COORDINATION OF SECURITY.

23. CHECK THE TRASH BEFORE IT LEAVES, AND IN SOME CASES AT THE MOMENT THAT
ABANDON THE FACILITIES.

24. GUIDE AND INFORM STAFF, USERS, GUARDS, ETC., ABOUT THE
SAFETY MEASURES, ALLOWED SPEED, AREA TO WHICH IT IS HEADING OR
PERSON BEING VISITED.

25. HAVING KNOWLEDGE OF EMERGENCY SYSTEMS SUCH AS


ELECTRICITY, FIRE EXTINGUISHERS, WATER VALVES, FUELS, GAS, EQUIPMENT
MEDICAL, ELEVATORS, PUMPS, AS WELL AS THEIR USE.
26. COOPERATE WITH THE INSTRUMENTATION OF THE CIVIL PROTECTION PROGRAM
TO FACILITATE ACTIONS, EQUIPMENT REQUIREMENTS, SIGNAGE AND
EMERGENCY PROCEDURES, DISSEMINATION ACTIVITIES, AS WELL AS
DETERMINATION OF RESPONSIBLE PARTIES FOR THE PROPERTIES.

27. ENSURE THAT THE ACCESS POINTS TO THE FACILITIES ARE NOT OBSTRUCTED.

28. REGISTER THE ATTENDANCE OF CLEANING AND GARDENING STAFF, SAME AS


It must be delivered to your unit at the end of your service.

ATT E N T I O N

DIRECTOR GENERAL OF
COEVSA

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