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Strama Questionnaire

The document outlines key questions for various hospital departments including Marketing, Human Resources, Accounting, and Operations. Each department is asked to identify the hospital's strengths, collaboration levels, and specific challenges they face. The questions aim to gather insights on strategies, staffing, financial management, and operational efficiency.

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WeirdMonkey 25
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10 views4 pages

Strama Questionnaire

The document outlines key questions for various hospital departments including Marketing, Human Resources, Accounting, and Operations. Each department is asked to identify the hospital's strengths, collaboration levels, and specific challenges they face. The questions aim to gather insights on strategies, staffing, financial management, and operational efficiency.

Uploaded by

WeirdMonkey 25
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd

MARKETING DEPARTMENT

Name:
Department:
Position:

Key Questions:

 What do you think are the hospital’s biggest strengths?

 How well do departments collaborate with each other?

 What are the sample marketing strategies do you use to promote the
hospital?

 How do you measure the success of your campaigns?

 Are there any challenges in attracting patients or healthcare


professionals?

 How do you handle patient feedback or online reviews?

 What are the department’s strengths and challenges?


Human Resources Department

Name:
Department:
Position:

Key Questions:

 What do you think are the hospital’s biggest strengths?

 How well do departments collaborate with each other?

 What is the current staffing situation? Are there any shortages?

 What is your recruitment and onboarding process like?

 How do you measure employee satisfaction and engagement?

 What training or professional development opportunities are offered?

 What are the department’s biggest strengths and challenges?

Accounting Department
Name:
Department:
Position:

Key Questions:

 What do you think are the hospital’s biggest strengths?

 How well do departments collaborate with each other?

 What are the hospital’s main sources of revenue?

 How is the budgeting process handled across departments?

 Are there financial areas where the hospital excels?

 What are some of biggest financial challenges (e.g., unpaid bills,


insurance claims)?

 How do you control costs without compromising care quality?

 What are the department’s biggest strengths and weaknesses?

Operations Department

Name:
Department:
Position:

Key Questions:

 What do you think are the hospital’s biggest strengths?

 How well do departments collaborate with each other?

 How do you ensure efficiency in the department’s services (ER,


surgery, etc.)?

 Are there any challenges in service delivery or logistics?

 What is the process for managing medical supplies and equipment?

 How is quality and safety monitored in daily operations?

 What are the department’s biggest strengths and challenges?

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