INSTITUTE OF HIGHER STUDIES FOR PROFESSIONALS

FROM EDUCATION
MASTER'S IN EDUCATIONAL MANAGEMENT AND ADMINISTRATION

GROUP PSYCHOLOGY

Group communication

PROF. ALMA ESTEPHANIE CAMACHO MEZA

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Introduction

Sometimes the cause of confrontations among the members of a group

the failures in communication, as well as on several occasions they are the

responsible for greatly affecting their optimal performance and creating misunderstandings that

They generate inconveniences at an internal level and also with the nearby surroundings.

Communication, as we know, is the foundation of human relationships, through

both positive and negative things are achieved, without it, decision-making would be

practically nil, but through communication channels, factors can be incorporated

that benefit this aspect, and as there are factors that contribute to communication, also

there are factors that hinder this bridge.

In order to achieve an effective communication bridge, it is necessary that our

environment is harmonious, where trust is the basis for maintaining such paths

assets where the issuer and receiver are the main protagonists of that communication

affective.

The following shows communication as the foundation of human relationships.

Statement of the situation or problem.

We know that communication is the foundation for achieving better personal relationships.

interpersonal skills, otherwise the living environments would be hindered, which is why the

decision-making would be scarce, further affecting the growth or performance of the

people.

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 Therefore, it is said that communication is a bridge of continuous circulation of

information, where a sender and a receiver are located, which can present a capture of

decisions can generate judgments, debates, and dissent regarding various issues.

Therefore, in a working group, the first thing that must flow is the exchange of

messages that contribute to the growth of ideas, thus influencing decision-making

within a work group it is more feasible when conversing, taking into account that

Each member thinks completely differently.

Development

Factors that hinder communication in groups

The factors of communication are the elements involved in every process.

hindering the proper exchange of ideas, decisions, agreements, among other aspects of

communication between groups.

(Nery, 2013) mentions about the organization: Physical distance, specialization of

functions, "status" the "property" of the information.

From relationships: relationships, personal values, antagonistic attitudes, effect

from personal mass communication.

Skills: strategic, economic, geographical, and temporal

channels.

Personal barriers: they stem from emotions, values, and the bad

listening habits. Emotions act as filters in communication. They

we listen and see what we emotionally tune into. Communication,

then, it cannot be separated from our personality.

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 Semantic barriers: related to meaning. They arise from the limitation of

the symbols through which we communicate. Symbols often

having more than one meaning, and we must choose one of them. Interpretation of

symbols---inference based on our assumptions and not on facts.

Physical barriers: they occur in the environment. Noise, distance between people,

physical interferences of another type. Environmental control: it is to modify the conditions

physical ways of predisposing the receiver and influencing their feelings and

behavior.

There are several aspects that harm healthy communication, of which there are

easy to control, as long as one makes an effort to facilitate them.

aspects that do not favor group work.

Factors that favor communication in groups:

On the other hand, the factors that benefit communication contribute feasibly to the

development of human relationships, especially in work groups obtaining as

better work environments which contribute to better decision-making.

(Nery, 2013) mentions Active Listening: When the most important aspect of communication

It is to listen, to pay attention to what is perceived (oral and non-verbal).

Phase A: capture the information.

For listening to be effective:

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 We should not pay attention to our surroundings (only the interlocutor).
I wish to obtain information.
Observe our interlocutor (to catch gestures...).
Appropriate non-verbal behavior: eye contact and attention.
Summarize the essential ideas.
Choose to: not interrupt, be understanding, and listen.
Show Empathy: putting ourselves in someone else's shoes does not mean agreeing, only
understand what the other person is going through and let them know.
Knowing How to Ask: questions can be of two types, open (allow for
a long answer) or closed (answered with yes or no). To know
ask: make short and direct questions, only one question each
Sometimes, wait for the answer, do not answer your own questions.

solution to the proposed situation or problem.

While creating a good work group is essential to achieve important levels

of productivity and achieving common goals, often the conflicts that may arise

among its members, rivalries can arise at any moment and create a hostile environment

if such disputes are not addressed in a timely manner.

For this reason, combat those causes that frequently lead to their occurrence.

the famous misunderstandings in groups and improving communication is essential

that there is good coordination among its members and that they can achieve in

set a good performance.

Therefore, it is important to keep the following in mind:

Being empathetic, having self-awareness, having self-control, are some of the foundational aspects.

important factors that must be considered to achieve effective communication.

Ensure that your group's messages are clear, direct, and specific.

Clearly define the roles within the group.

Develop the ability to listen.

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 Make good use of communication networks and technology.

Take the necessary time to respond clearly to the members.

Maintain a trust environment, so that colleagues can express themselves.

easily and without fear of being discriminated against or ignored.

And most importantly, make the work group learn from mistakes.

Conclusion

Combat those reasons that often cause misunderstandings and improve the

communication in all workgroups, are two aspects that must

often condense, work in groups to minimize conflicts between

its members and ensure they can develop their full potential.

Group dynamics "inflate like a balloon"

In this dynamic, the goal is to work on the emotions that are produced by a

conflict, to have a better management of these, understanding of their origin and

consequences if not worked properly.

For this, any conflict that represents a serious problem is presented.

the participants and they must react emotionally to this. They will then use

this emotion to 'inflate like balloons' for that they must exhale deeply and

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raise the hands and stand on tiptoes as if they were lifting up to then

release the air and slowly fall to the ground.

Then, each person will explain what their emotion was, their thoughts, and what

They felt him go with the air. It is important to highlight that not all problems are

negatives or represent an insurmountable obstacle. Instead, they can be entertaining

challenge to overcome.

Reference

Nery k. (2013, November 15) Group Communication, Little by Little You Go Far. Blog: communication-rupal
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