Choose the option that corresponds to the following statement.

It is related to the frequent absence from the workplace to carry out activities due to
the one who was hired.
Select one:
a. Termination

b. Absenteeism

c. Rotation
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The correct answer is: Absenteeism

Question 2
Correct
Score 1 out of 1

Text of the question

Choose the option that completes the following statement.

The ______________ has contributed to organizational behavior through the study of
emotions, leadership, motivation, and decision making.
Select one:
a. anthropology
b. political science

c. psychology
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The correct answer is: psychology

Question3
Correct
Score 1 out of 1

Text of the question

Choose the option that corresponds to the following statement.
It is conceptualized as the positive attitude one has towards work and activities.
performed.
Select one:
Commitment
b. Responsibility

c. Job satisfaction
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The correct answer is: Job satisfaction

Question 4
Correct
Score 1 out of 1

Question text
Analyze the following case and answer the question that is presented to you.
Alimentos Orgánicos S.A. de C.V. has stood out in its sector for being a company
where their directors are committed to inspiring and creating an environment that motivates
their workers are convinced that those who take care of their people take care of their company and are
sure that men and women want to do a good and creative job, and that if they have
With the right environment, they will do it.

What aspects of motivation in organizational behavior are present in this

organization?
Select one:
a. Motivation is independent of working conditions and the attitude of managers,
The workers are satisfied because the company pays well.
b. The employee's perception of whether the company contributes or not to generate
Satisfaction has no effect on employee behavior towards the organization.

c. The good attitude of the directors contributes to fostering employee satisfaction

in the organization
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The correct answer is: The good attitude of the directors helps to foster the
employee satisfaction in the organization
Question 5
Correct
Score 1 out of 1

Text of the question

Analyze the following case and answer the question presented to you.
The company Industrial Processors, S.A. de C.V. hired Juan González as head of
sales. During the selection process, he was subjected to several interviews, exams
doctors and checks of work references that validated the compatibility of their profile
personal with the profile of the sales manager position. However, one month after their hiring,
even though Juan has reached the performance goals set by the organization,
several of his collaborators have complained that he is not very empathetic towards people who
supervises and does not consider their opinions when problems arise. The collaborators
they compare Juan's personality with his predecessor in the position, Lic. Ernesto Vargas,
a very assertive person regarding their concerns and empathetic when problems arose
of the work team.

How does the study of organizational behavior at the individual level allow us
understand this situation?
Select one:
a. Organizational behavior allows us to understand that the personality of the Lic.
Juan González makes me interact differently (than how I did with Mr. Ernesto Vargas)

with bosses, coworkers, subordinates, and clients

b. Organizational behavior only allows us to consider the general aspects.
present in the situation, but not the incidence of the individual aspects of the people

c. Organizational behavior indicates that any attempt to understand why the Lic.
Juan González behaves in the company requires some understanding of his
group differences
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The correct answer is: Organizational behavior allows us to understand that the
The personality of Lic. Juan González makes me interact differently (than I used to)
Lic. Ernesto Vargas) with bosses, coworkers, subordinates, and clients
Question6
Correct
Score 1 out of 1

Text of the question

Analyze the following case and answer the question presented to you.
The recruitment process for the Production Supervision position has begun.
within the company Alimentos Sanos, S.A. whose main values are honesty and the
teamwork. Ms. Esperanza Ochoa, Head of Human Resources, has interviewed
several candidates, one of them being Eng. Fernando Espinoza. He has demonstrated skills
techniques, knowledge, and work experience in companies of the same industrial sector, for
who has been called for an interview. The following is a reproduction of the part of the interview that
will serve as the foundation for this scenario:

Lic. Ochoa: Eng. Espinoza, let's continue with the interview. Please mention a situation
where he had to perform a job in which the resources to carry it out were limited.
cable, and I had a deadline to complete it. What was the situation? How did he act? What was
the result?

Ing. Espinoza: Hmm... I remember an occasion when I had to meet the production of
700,000 units; we were two days away from reaching the goal and we were required.
250,000 more units, so I had to push my guys to get them
there will be extra time and to keep an eye on them, watching them very closely so that they do not waste the
time; we also had 48-hour days, but we did reach the goal. I indicated to the
Guys, the overtime would be paid as established, however I omitted.
carry out the procedure with Human Resources and the payments were delayed by a month, so
I contributed to the fact that there was no disbursement for the company during that time when there was none.
money

Once the interview is over, Lic. Ochoa is evaluating whether to continue with the process or not.
selection of this candidate. Now that you have knowledge about the study of
organizational behavior at the individual level, what aspects should be evaluated in this
situation?
Select one:
 Ms. Ochoa must consider that all the individuals entering an organization
They have prior learning of what is right and what is wrong, so it must be regulated.
the work performance of Eng. Espinoza
b. Lic. Ochoa should only consider the academic and professional background of
Mr. Espinoza, the aspects addressed in the interview should not be considered

c. Ms. Ochoa must consider that organizations select their employees with
based on the needs of the organization, and that these needs do not only
they are related to skills and abilities, but rather to individual attributes such as values,

attitude and personality

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The correct answer is: Lic. Ochoa must consider that organizations select
to its employees based on the needs that the organization has, and that these
needs are not only related to skills and abilities, but also to attributes
individuals such as values, attitude, and personality
Question 7
Correct
Score 1 out of 1

Text of the question

Analyze the following case and answer the question presented to you.
Marisa Esqueda, head of the warehouse of the self-service store La Superior, is faced with
a dilemma: due to the low sales that have occurred during this period, you will have to
carry out the layoff of 20 people within the organization, for which it is preparing a
meeting with the department heads of the store to identify those people who
they will be included in this cut. For the meeting, Marisa has gathered information on job performance.
from each department, the data related to the seniority of the workers, to their level of
studies and their attendance records, as he considers them useful for making
this difficult decision.

What aspects of decision-making impact organizational behavior?

Which individual levels are exposed in this scenario?
Select one:
a. By carrying out the meeting, Marisa does not have alternatives to make the correct decision.
b. The decision-making that Marisa faces will be influenced by the position she holds and her
impact on the organization

c. To make the decision, Marisa needs to interpret and evaluate the information that comes from
many sources. It must analyze, filter, process, and interpret it, which is why the meeting with

your work team will be useful to you

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The correct answer is: To make the decision, Marisa needs to interpret and evaluate the
information that comes from many sources. It must be analyzed, filtered, processed and
interpret it, so the meeting with your work team will be useful
Question 8
Correct
Score 1 out of 1

Question text

Analyze the following case and answer the question presented to you.
Martha and Elena work as training executives at the company XC, dedicated to
to offer refresher courses to high school teachers. At this moment, both are
they are designing the materials that will support the courses. Martha considers
since the target audience to be trained knows the entire methodological process of the
training, it is not necessary to emphasize the theoretical aspects; however, Elena considers
that, regardless of the profile of those trained, it is necessary that in all material
He/She approached the training.

What factors of organizational behavior at the individual level are present in this
scenario?
Select one:
a. The favorable attitude towards Martha's work and Elena's lack of commitment is what
it is observed in this situation

Both Martha and Elena have personal characteristics such as attitude, motivation,

interests, experiences, and expectations that influence the perception of this situation

c. Martha's emotional intelligence is superior to that shown by Elena, which is why each
who has their own opinion
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The correct answer is: Both Martha and Elena have personal characteristics such as
attitude, motivation, interests, experiences, and expectations that influence perception about
this situation