Michigan English
Assessments Inc.
Korte Rosario Road, Ilog Pugad, Brgy. San Juan, Taytay, Rizal
email: hermelo207@[Link] | contact no.: 0947-3911724 I facebook: michgan centr
OFFICE OF THE TVI REGISTRAR
OFFICIAL RECORD OF COMPETENCIES
(FORM 9)
Name: BECERA, MA. ROGELYN CAÑETE Qualification: Contact Center Services NC II
Address: Blk. 26 Australia St. Brgy. Sta. Ana, Taytay, Rizal Start Date: March 18, 2024
Date Finish: April 12, 2024
Birth Date: October 23, 1998 Scholarship Type: PESFA
Gender: Female ULI No.: BMC-98-883-04058-001
Subject Code Unit of Competencies and Descriptive Title Final Grades Remarks
Basic Competencies
400311210 Participate in workplace communication 1.00 COMPETENT
400311211 Work in a team environment 1.00 COMPETENT
400311212 Solve/address general workplace problems 1.00 COMPETENT
400311213 Develop career and life decisions 1.00 COMPETENT
400311214 Contribute to workplace innovation 1.00 COMPETENT
400311215 Present relevant information 1.00 COMPETENT
400311216 Practice occupational safety and health policies and procedures 1.00 COMPETENT
400311217 Exercise efficient and effective sustainable practices in the 1.00 COMPETENT
400311218 workplace 1.00 COMPETENT
Practice entrepreneurial skills in the workplace
ICT315202 Common Competencies 1.00 COMPETENT
ICT311203 Apply Quality Standards 1.00 COMPETENT
Perform Computer Operation
ICT313365 Core Competencies 1.25 COMPETENT
ICT313366 Communicate Effectively in English for Customer Service 1.50 COMPETENT
ICT313367 Perform customer service delivery processes 1.25 COMPETENT
Demonstrate ability to effectively engage customers
Graduate of Contact Center Services NC II
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Grading System
1.00 - 100 – 97 2.25 - Not Yet Competent
1.25 - 94 – 96 2.50 - Not Yet Competent
1.50 - 91 – 93 2.75 - Not Yet Competent
1.75 - 88 – 90 3.0 - Not Yet Competent
2.00 - 85 – 87 5.0 - Not Yet Competent
Date Issued:
CERTIFIED TRUE AND CORRECT: APPROVED BY:
SHIELA MAE B. ESCANDOR HERMELO A. CERVANTES, Ph.D
TVI Registrar TVI Head
