Disney Plus error code 24: How to troubleshoot
With Disney Plus streaming service, you can watch all your favorite content across several
devices, even when on the move. However, the streaming platform is prone to a few issues.
As such, you are likely to come across several different error codes as you are streaming.
One of these errors is the error code 24, which indicates issues when logging into your
account. Luckily, several solutions can fix the error. Below is a look at some of these
solutions.
What causes Disney Plus error code 24
Error code 24 occurs when you are having problems accessing your account, either due to a
log in or connectivity issue. It can be caused by:
A temporary bug affecting the login process
Too many devices logged into your account
Corrupted Disney Plus app
A weak or unstable internet connection
A signal drop (if using Wi-Fi)
A bug affecting your router
How to fix error code 24 on Disney Plus
If you are currently experiencing Disney Plus error code 24 the following quick solutions that
can fix the issue:
1. Wait a few minutes and try logging in again
Error 24 can occur due to a temporary problem that can resolve itself within a few minutes.
Therefore, before trying anything else, you should wait a few minutes and then try to log in
again. Chances are, the issue will be resolved, and the error will disappear.
However, if the error persists, you can move on to the next step. Manually log out of all
sessions and then try to log in again. To do this:
Go to https://www.disneyplus.com/login on your computer browser and sign in to
your account
Navigate to “Account” and select “Settings”
Go to "Device Management" and select "Remove All Devices" This will log you out of
all the current sessions.
With all your sessions logged out, go back to your streaming device, and try logging in again.
2. Re-install the Disney Plus app
Another reason for Disney Plus login error 24 is if the app you are using on your streaming
device is corrupted. In this case, it is better to delete it and re-install a fresh and up-to-date
version. Once you have installed the app, launch it, and try logging in again.
3. Check your internet connection
Disney Plus, being a streaming service, requires a decent internet connection for a smooth
session. If this is not the case, you will have several issues, which could be the reason you
are experiencing error code 24.
Therefore, it is a good idea to check on your internet connection to see if it could be the
issue. You can do this by running a speed test. If the network is fast and stable, you can
move on to other solutions. However, if it not, you should switch to a more stable
connection.
4. Move your router closer to your streaming device
Another connectivity issue that can cause error code 24 is a signal drop when using a
wireless network. This happens when the router is too far to your device, or if the signal is
obstructed. To fix this, simply move the router closer to your device. Alternatively, you can
use an Ethernet cable – if your device supports it.
5. Restart your router
Routers are vulnerable to various issues such as memory leaks, hung processes, temporary
bugs, IP mismatch, etc. These issues can lead to connectivity problems, causing you to
experience error 24.
Fortunately, you can fix these issues, and consequently, error code 24, by restarting your
router. To do so, simply press the hard reset button that is found at the back panel of your
router. Alternatively, you can reset it manually by unplugging it from the power outlet
(without turning it off), wait for about 20 – 30 seconds, then plug it in again and restart it.
Summary
Are you getting Disney Plus error code 24? Don't panic! It is a simple error code that can be
cleared up with ease. The above are some of the top solutions that can help fix it, allowing
you to go forth with your streaming session. However, if none of these solutions work, you
can contact Disney Plus customer support for additional troubleshooting.
