1.
Before starting a project, the manager sets goals, plans what steps to take, and decides how to reach the target. What
management function is shown in this situation?
A. Organizing
B. Leading
C. Planning
D. Controlling
✅ Answer: C
2.
In a newly opened restaurant, the manager groups staff into teams, assigns each one specific tasks, and makes sure they
can work well together. What management function does this show?
A. Staffing
B. Planning
C. Organizing
D. Controlling
✅ Answer: C
3.
A company is looking to hire a cook, a cashier, and a server. The HR manager selects people whose skills match each role.
What function of management is used here?
A. Planning
B. Staffing
C. Organizing
D. Leading
✅ Answer: B
4.
The manager talks to employees to keep them inspired, encourages teamwork, and offers small rewards to those who
work well. What function of management is this?
A. Organizing
B. Controlling
C. Staffing
D. Leading
✅ Answer: D
5.
A store manager checks if the team is meeting sales targets. She notices a problem and gives suggestions to improve
their work. Which function of management is she applying?
A. Planning
B. Controlling
C. Leading
D. Staffing
✅ Answer: B
6.
According to Frederick Taylor, work should not be done by guessing or trial and error. Instead, there should be clear steps
to follow. What is this management theory called?
A. Organizational Behavior Theory
B. Total Quality Management
C. General Administrative Theory
D. Scientific Management Theory
✅ Answer: D
7.
Max Weber believed that the best way to manage a company is by setting clear rules and roles and making sure
everyone follows them fairly. What is this type of system called?
A. Total Quality Control
B. Bureaucracy
C. Leading by emotion
D. Teamwork system
✅ Answer: B
8.
A coffee shop always checks their drinks and food before serving them to customers. They want to make sure everything
is clean, correct, and up to standard. This is an example of:
A. Scientific Management
B. Organizational Behavior
C. Total Quality Management
D. Bureaucracy
✅ Answer: C
9.
A company keeps changing employees too often. A new manager decides to give contracts and job security to reduce
resignations. What principle from Fayol’s theory is applied here?
A. Unity of Command
B. Initiative
C. Stability of Tenure
D. Order
✅ Answer: C
10.
An HR officer gives a psychological test to applicants to check their fit for the job. This helps ensure that only the right
person is hired. What management approach is used here?
A. Scientific Management
B. Organizational Behavior
C. General Administrative Theory
D. Bureaucracy
✅ Answer: B
11.
Mary Parker Follett said that management is about working “with people” instead of “over people.” This means a good
manager should:
A. Let employees work without guidance
B. Use power to scare workers
C. Build teamwork and cooperation
D. Avoid rules and systems
✅ Answer: C
12.
A company has five department heads. One employee receives different instructions from each head, which causes
confusion. Which management principle is being violated?
A. Authority
B. Unity of Direction
C. Unity of Command
D. Discipline
✅ Answer: C
13.
A business gives small rewards like gift cards to employees who meet or exceed their sales targets. According to Chester
Barnard, this is called:
A. Punishment
B. Financial planning
C. Inducement or incentive
D. Delegation
✅ Answer: C
14.
Bien Celeste planned his food truck business by setting a goal, hiring qualified staff, assigning roles, and giving rewards to
good performance. What best describes his actions?
A. He focused only on leadership
B. He practiced all five functions of management
C. He only planned and organized
D. He avoided making changes
✅ Answer: B
15.
A manager checks whether her employees are meeting the company’s goals. She finds out they are using too many
resources to get things done. She tells them to improve their process. This shows the difference between:
A. Unity and authority
B. Order and centralization
C. Effectiveness and efficiency
D. Staffing and leading
✅ Answer: C
✅ TRUE OR FALSE: Situational Questions
Write TRUE if the statement is correct and FALSE if it is not.
1. A manager who gives incentives for good performance is applying the leading function.
Answer: TRUE
2. Hiring more workers than needed to finish a simple task is an efficient use of resources.
Answer: FALSE
3. A school principal who gives all orders and does not consult others promotes centralization.
Answer: TRUE
4. Giving feedback and adjusting performance goals is part of organizing.
Answer: FALSE
5. Conducting training and interviews is part of staffing.
Answer: TRUE
6. Using a psychological test before hiring is an application of the OB approach.
Answer: TRUE
7. Asking employees to submit daily reports is a form of controlling.
Answer: TRUE
8. Unity of direction means having multiple plans for multiple teams.
Answer: FALSE
9. Giving team members the freedom to innovate is encouraged under Fayol’s initiative principle.
Answer: TRUE
10. Providing resources to employees to do their work relates to the principle of “order.”
Answer: TRUE
11. Motivating employees to reach monthly targets is part of planning.
Answer: FALSE
12. Robert Owen was known for improving working conditions in factories.
Answer: TRUE
13. The scalar chain of authority limits communication between top and bottom employees.
Answer: FALSE
14. A manager who only acts based on personal judgment practices the OB approach.
Answer: FALSE
15. Having five different managers give conflicting orders violates the principle of unity of command.
Answer: TRUE
1. You were recently hired as the operations manager of a newly opened café. During your first week, you noticed
that staff members arrive late, orders are mixed up, and no one seems to know their specific tasks. The owner is
worried the café might not survive its first month.
