Example project for Task 3:

Project Overview

Project Overview

The project involves the construction of a new public library. The scope includes
establishing and maintaining a quality management system throughout the project
lifecycle. Students will be tasked with identifying quality responsibilities, communicating
standards, developing procedures, monitoring quality activities, and evaluating
compliance and system effectiveness.

Project Scope

 Project Name: Construction of a New Public Library

 Location: [Specify location]

 Duration: [Specify start and end dates]

 Budget: [Specify budget]

Project Phases and Detailed Tasks

Phase 1: Planning

Task 1: Define Objectives

Objective: Establish clear objectives for the quality system project.

Activities:

 Review project goals and align quality system objectives with them.

 Define SMART objectives (Specific, Measurable, Achievable, Relevant, Time-

bound).

Objectives:

 Ensure all construction activities comply with ISO 9001 standards.

 Achieve zero quality-related non-compliance incidents.

 Maintain continuous improvement throughout the project lifecycle.

Task 2: Resource Allocation

Objective: Identify and allocate necessary resources for project implementation.

Activities:

 Identify human resources (e.g., quality managers, site supervisors).

 Determine material and equipment needs.

 Create a resource allocation plan.

Resources:

 Quality management team.

 Construction materials (concrete, steel, timber).

  Quality monitoring tools (inspection checklists, audit tools).

Task 3: Schedule Development

Objective: Develop a detailed project schedule with timelines for each task.

Activities:

 Break down the project into tasks and sub-tasks.

 Assign deadlines and responsible personnel.

 Create a Gantt chart to visualise the project timeline.

Schedule:

 Project Kick-off: Week 1

 Site Preparation: Weeks 2-4

 Foundation Work: Weeks 5-8

 Structural Work: Weeks 9-20

 Finishing Work: Weeks 21-30

 Final Inspection and Handover: Weeks 31-32

Phase 2: Execution

Task 4: Identifying Quality Responsibilities in Job Descriptions

Objective: Develop job descriptions incorporating specific quality responsibilities for

various roles within the construction project.

Activities:

1. Obtain Work Requirements:

 Gather information on quality management expectations from

organisational policies and procedures.

2. Review Existing Documentation:

 Evaluate current job descriptions to identify gaps or missing quality

responsibilities.

3. Develop Job Descriptions:

 Draft job descriptions clearly defining quality responsibilities for each role.

4. Validation:

 Consult with relevant stakeholders to validate the revised job descriptions.

5. Documentation:

 Finalise and document the revised job descriptions for implementation.

Roles and Responsibilities:

  Project Manager: Oversee the quality management system, ensure compliance
with standards.

 Quality Manager: Develop and implement quality procedures, conduct audits.

 Site Supervisor: Monitor daily construction activities, ensure adherence to quality

procedures.

Task 5: Communicating Standards for Quality Management Systems

Objective: Identify and communicate standards for the quality management system to all
relevant personnel.

Activities:

1. Identify Standards:

 Access and interpret relevant quality management standards (e.g., ISO

9001).

2. Develop Communication Plan:

 Create a plan outlining how the standards will be communicated to the

workforce.

3. Dissemination:

 Use various channels (meetings, emails, training sessions) to communicate

the standards.

4. Accessibility:

 Ensure the standards are readily accessible (e.g., intranet, physical

copies).

5. Feedback Mechanism:

 Implement a system to gather feedback on the understanding of the

standards.

Communication Methods:

 Kick-off meetings.

 Regular site meetings.

 Email updates.

 Training sessions on quality standards.

Task 6: Developing and Implementing Procedures for Quality Management

Objective: Develop and implement procedures as part of the organisation’s quality

management system.

Activities:

1. Process Identification:

 Identify key processes impacting quality management.

 2. Procedure Development:

 Draft procedures detailing the steps, responsibilities, and standards for

each process.

3. Stakeholder Consultation:

 Engage with relevant stakeholders to review and refine the procedures.

4. Implementation:

 Roll out the procedures, ensuring all relevant personnel are trained.

5. Documentation and Accessibility:

 Ensure procedures are documented and easily accessible.

Procedures:

 Inspection Procedure: Steps for conducting daily site inspections.

 Non-Conformance Procedure: Process for identifying and addressing non-

conformance issues.

 Continuous Improvement Procedure: Methods for capturing and implementing

improvement suggestions.

Phase 3: Monitoring and Evaluation

Task 7: Monitoring Quality Activity and Implementing Continuous Improvement

Objective: Monitor quality activities, identify areas for improvement, and implement
changes for continuous improvement.

Activities:

1. Monitoring Mechanisms:

 Establish tools and processes for monitoring quality activities (e.g., audits,
inspections).

2. Data Analysis:

 Regularly review quality data to identify trends and areas for improvement.

3. Action Plan:

 Develop and implement action plans for identified improvement areas.

4. Effectiveness Evaluation:

 Assess the impact of implemented changes and make necessary

adjustments.

5. Continuous Improvement:

 Foster a culture of continuous improvement by regularly updating

processes and engaging with stakeholders.

Monitoring Tools:

 Inspection Checklists: Used for daily inspections.

 Audit Reports: Document findings from regular audits.

  Improvement Logs: Track continuous improvement activities.

Task 8: Evaluating and Documenting the Effectiveness of the Quality System

Objective: Evaluate and document the effectiveness of the quality system within the
construction project.

Activities:

1. Evaluation Criteria:

 Define criteria and key performance indicators (KPIs) for evaluating the
quality system.

2. Conduct Evaluations:

 Perform regular evaluations using the defined criteria.

3. Documentation:

 Record findings, including strengths and areas for improvement.

4. Recommendations:

 Provide actionable recommendations based on evaluation results.

5. Reporting:

 Communicate findings and recommendations to relevant personnel.

Evaluation Criteria:

 Compliance with quality standards.

 Number of non-conformance incidents.

 Timeliness of issue resolution.

Task 9: Evaluating Compliance of the Quality System

Objective: Evaluate the compliance of the quality system with relevant legislation and
codes of practice.

Activities:

 Identify Requirements:

o Access and interpret relevant legislation and codes of practice.

 Compliance Audits:

o Conduct audits to evaluate compliance with these requirements.

 Document Findings:

o Record audit results and identify any non-compliance issues.

 Action Plan:

o Develop and implement corrective actions to address non-compliance.

 Continuous Monitoring:
 o Regularly monitor compliance and update processes as necessary.

Deliverables:

 Compliance audit reports and corrective action plans.

Example Legislation and Codes:

 Building Codes of Australia (BCA).

 Local government regulations.

 Occupational health and safety (OHS) standards.

Phase 4: Reporting and Documentation

10: Final Report and Documentation

Objective: Prepare a final report summarising project activities, findings, and

recommendations.

Example Final Report Contents:

 Overview of project objectives and scope.

 Summary of quality management activities.

 Evaluation of quality system effectiveness.

 Recommendations for future projects.

 Appendices with detailed documentation.

Additional Requirements

During the completion of this project, students will be required to:

 Locate and Apply Relevant Legislation:

o Ensure all work activities comply with relevant legislation, documentation,

policies, and procedures.

 Implement Quality System Requirements:

o Apply procedures and techniques for establishing and maintaining a

quality system.

 Work Effectively with Others:

o Collaborate with team members to establish and maintain the quality

system.

 Use Communication Techniques:

o Use a range of communication techniques to advise others of work

activities and exclusion zones.

 Clarify Work Instructions:

o Communicate clearly and concisely with others to receive and clarify work
instructions.
Simulated Environment

The tasks will be completed in a simulated environment arranged by the training

organisation. This simulation will replicate real-world scenarios in the civil construction
industry, providing a comprehensive learning experience for students. The simulated
environment will include:

 Construction Site Setup:

o A simulated construction site for the public library.

 Documentation:

o Access to organisational policies, procedures, and relevant standards.

 Stakeholders:

o Role-playing stakeholders including project managers, quality managers,

site supervisors, and construction workers.

 Tools and Equipment:

o Access to necessary tools and equipment for carrying out quality

management tasks.