CHATGPT FOR HR: LESSON 1

Introduction
to ChatGPT
Introduction to ChatGPT | CHATGPT FOR HR: LESSON 1
02

Hello and welcome to this course on how to use ChatGPT for HR answer to your questions based on the information on the internet and
professionals. I’m Erik van Vulpen, the founder of AIHR, and I’m the text it was trained on. Although ChatGPT can provide very nuanced
excited to introduce you to the world of generative AI and ChatGPT. answers, it doesn’t actually recognize what you’re asking or under-
These tools will become increasingly common as they impact pro- stands what you’re saying. It simply compresses all of the data from
ductivity across the globe. And this course will teach you how to use the internet into a list of billions of parameters.
ChatGPT and other AI tools effectively.
Everything we say to the chat bot gives it more context and helps it to
In this lesson, you’ll learn about the benefits of ChatGPT, its technol-
adapt and give us a better answer.
ogy, and where it can be most helpful. We’ll also discuss a general word
of caution when using AI tools like ChatGPT. So let’s get started.
Despite this limitation, there are many benefits to using ChatGPT. Its
strength lies in written language, and it’s particularly helpful in generat-
First, let’s talk about what ChatGPT is. I won’t make it too complex but
ing ideas, writing content, and overcoming writer’s block.
you do need to understand the basics so you can distinguish where
ChatGPT can be useful and where it won’t be.
In fact, two researchers from MIT tested this out with college edu-
cated professionals, mostly working in marketing, writing, consultancy,
ChatGPT is a large language model or LLM that uses machine learning
data analysis, HR, and managers. They were given 30 minutes every
techniques to process and understand natural language. It strains on a
day writing assignments. Half of the group was enabled to work with
massive dataset of text from many different sources, including most of
ChatGPT and the other half wasn’t.
the searchable internet, news organizations, publishers, and knowledge
partners. This means that ChatGPT has a pretty good understanding of
The results were shocking. The people who worked with ChatGPT
the body of content that is available to all of us. ChatGPT is also genera-
completed the writing assignment 37% faster. To put this into per-
tive AI meaning that it generates new data based on all the data that is
spective, that is a bigger increase in productivity compared to when
puts into the system. Let’s look at some of this data.
the steam engine was introduced. In the same study, output quality
also increased by about 20%. So with ChatGPT, you are both faster and
It is important to remember that ChatGPT is an artificial intelligence
better. I believe that ChatGPT and similar generative AI tools will help
but does not have human intelligence. ChatGPT is able to give a likely
us break through the productivity ceiling that we hit in the early 2010s.
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Workers will produce higher quality, faster, and this applies especially before using ChatGPT is, if someone is reading this over my shoulder,
for white-collar workers. would it bring damage to me, any of my colleagues, or my organization?
And if the answer to all these three questions is no, then I proceed to
The same study found some other surprising results I want to warn use ChatGPT, and I would advise you to use the same thinking.
you about. The authors found that exposure to ChatGPT increased job
satisfaction and self-efficacy and heightened both concern and excite- ChatGPT also bases its answers on the data that it was fed. So some of
ment about automation technologies. So be warned, you will be happier the data may contain biases, misinformation, or outright logical flaws.
in your job, you’ll be more effective, and you’ll become more excited That’s why it’s important to always use sensible judgment when using
about AI, but you’ll also become more concerned about its impact ChatGPT as a tool.
going forward. So for this course, viewer discretion is advised.
So that’s it. You now know what ChatGPT is, how it generates its
Now, before we wrap up this lesson, let me end with another word answers, why it is an incredibly exciting innovation that can increase
of caution. As an emerging technology, ChatGPT is only in its infancy. productivity by a landslide, and you know when to stay away from
ChatGPT today is an early version which services are still being refined ChatGPT.
through user feedback. So always use ChatGPT sensibly. And remem-
ber that it’s an AI tool. It’s not a human expert. In the next lesson, you’ll learn how to use ChatGPT specifically in HR.
I’ll see you there.
Any data you put into ChatGPT will be used for further training of the
algorithm by AI trainers and may be visible to others. So don’t share
confidential information or any personal identifiable information. This
is the reason why some large companies have banned ChatGPT from
being used. So if your company banned it, don’t use it.

I am always cautious about the information I put into ChatGPT myself,

and I only put in information that if it is seen by others, doesn’t affect
myself or the organization. The useful question that I always ask myself