NATIONAL PRESS ASSOCIATES
Progressive Marketing
Approaches: Integrating
Technology, Ethics & Innovation
EDITORS
Meghna Aggarwal
Tushar Batra
Manisha Behal
.
Progressive Marketing
Approaches: Integrating
Technology, Ethics & Innovation
EDITORS
Meghna Aggarwal
Tushar Batra
Manisha Behal
ISBN: 978-81-988465-8-7
National Press Associates, New Delhi
Website: www.npapublishing.in
...
.
Progressive Marketing Approaches: Integrating
Technology, Ethics & Innovation
EDITORS
Meghna Aggarwal
Associate Professor, PG Department Of Commerce And Business Management, ASSM College A
University College Of GNDU, Amritsar, Punjab
Tushar Batra
Assistant Professor, PG Department of Commerce and Business Administratiom, Khalsa College
Amritsar, Punjab
Manisha Behal
Assistant Professor, PG Department of Commerce and Business Administration, Khalsa College
Amritsar, Punjab
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ISBN: 978-81-988465-8-7
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CONTENTs
1. ROLE OF DEMOGRAPHICS IN AFFECTING APPAREL PURCHASE
CRITERIA OF CONSUMERS IN INDIA
Deepak Devgan 1
2. BETWEEN ACTIVISM AND OPPORTUNISM: EXPLORING CONSUMER
TRUST IN SOCIALLY ACTIVE BRANDS
Amarbir Singh Bhalla 12
3. PROGRESSIVE MARKETING APPROACHES: ADAPTING TO THE DIGITAL
AGE AND CONSUMER EVOLUTION
Aasim Mir 22
4. ETHICAL MARKETING IN THE DIGITAL ERA: BALANCING CONSUMER
RIGHTS AND TECHNOLOGICAL INNOVATION
Shreya Chauhan 27
5. SACHET MARKETING- A BOON TO THE MILLIONS BUT A BANE TO THE
ENVIRONMENT
Aaron Abhilash Yegudala, Sudeepta K, Kimaya J 36
6. THE ROLE OF 5G IN REVOLUTIONIZING MOBILE MARKETING AND
E-COMMERCE
Nandani Sharma 43
7. AI-DRIVEN PERSONALIZATION IN INFLUENCER MARKETING:
ENHANCING ENGAGEMENT AND CONSUMER TRUST IN DIGITAL
ADVERTISING
Arifa Singh 51
8. THE CONVERGENCE OF TECHNOLOGY, ETHICS, AND INNOVATION IN
PROGRESSIVE MARKETING
B. R. Kumar 60
9. THE FUTURE OF MARKETING: TRENDS, CHALLENGES AND
OPPORTUNITIES AT THE INTERSECTION OF TECHNOLOGY,
INNOVATION AND ETHICS
Padmashree Chandak 64
10. TRANSFORMATIVE PREDICTIVE ANALYTICS: A COMPREHENSIVE
REVIEW OF MACHINE LEARNING IN DIABETES PREDICTION
Vishal Malhotra, Jaswinder Singh, Money 73
...
NPA Progressive Marketing Approaches: Integrating Technology, Ethics & Innovation
The Convergence of Technology, Ethics, and Innovation in
Progressive Marketing
B. R. Kumar
Director & Professor, Department of MBA, Andhra Loyola College, Vijayawada,
AP
1. ABSTRACT
In the dynamic world of modern marketing, the integration of technology, ethics, and innovation
has become essential for businesses aiming to stay competitive and relevant. This chapter explores
how these three elements converge to shape progressive marketing strategies. Technology enables
personalized, data-driven, and efficient marketing, while ethical considerations ensure
transparency, authenticity, and social responsibility. Innovation drives competitive advantage
through disruptive technologies, creative content, and agile practices. By examining real-world
case studies and discussing the synergy of these elements, this chapter highlights the importance of
a holistic approach to marketing that benefits both businesses and society. The chapter concludes
with key takeaways and actionable insights for marketers seeking to navigate the complexities of
the modern marketing landscape.
Keywords: Progressive Marketing, Technology Integration, Ethical Marketing, Innovation in
Marketing, Data-Driven Decision Making, Consumer Privacy, Social Responsibility, Marketing
Automation, Augmented Reality (AR), Agile Marketing Practices
2. INTRODUCTION
In the rapidly evolving landscape of modern marketing, the integration of technology, ethics, and
innovation has become not just a trend, but a necessity. As consumers become more informed and
discerning, businesses are compelled to adopt progressive marketing approaches that not only
leverage cutting-edge technologies but also adhere to ethical standards and foster innovation. This
chapter explores the convergence of these three critical elements—technology, ethics, and
innovation—and how they collectively shape the future of marketing.
3. THE ROLE OF TECHNOLOGY IN PROGRESSIVE MARKETING
3.1 The Digital Transformation
The advent of digital technology has revolutionized the way businesses interact with consumers.
From social media platforms to artificial intelligence (AI) and machine learning, technology has
provided marketers with unprecedented tools to understand and engage their audiences. The digital
transformation has enabled personalized marketing at scale, allowing businesses to deliver tailored
messages to individual consumers based on their preferences, behaviors, and past interactions.
3.2 Data-Driven Decision Making
One of the most significant contributions of technology to marketing is the ability to collect and
analyze vast amounts of data. Data-driven decision-making allows marketers to optimize their
strategies in real-time, ensuring that resources are allocated efficiently and effectively. Predictive
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NPA Progressive Marketing Approaches: Integrating Technology, Ethics & Innovation
analytics, for instance, enables businesses to anticipate consumer needs and preferences, thereby
staying ahead of the competition.
3.3 Automation and Efficiency
Marketing automation tools have streamlined various aspects of marketing, from email campaigns
to customer relationship management (CRM). Automation not only increases efficiency but also
ensures consistency in messaging and branding. By automating repetitive tasks, marketers can
focus on more strategic initiatives, such as creative content development and customer
engagement.
4. ETHICAL CONSIDERATIONS IN MODERN MARKETING
4.1 Privacy and Data Security
As technology enables the collection of vast amounts of consumer data, ethical concerns around
privacy and data security have come to the forefront. Consumers are increasingly aware of how
their data is being used, and businesses must be transparent about their data practices. Ethical
marketing requires obtaining explicit consent from consumers before collecting their data and
ensuring that the data is stored and used securely.
4.2 Authenticity and Transparency
In an age where consumers value authenticity, businesses must be transparent in their marketing
efforts. This includes being honest about product capabilities, pricing, and the impact of their
operations on society and the environment. Misleading advertisements or exaggerated claims can
lead to a loss of trust, which can be detrimental to a brand's reputation.
4.3 Social Responsibility
Ethical marketing also involves a commitment to social responsibility. Businesses are expected to
contribute positively to society, whether through sustainable practices, charitable initiatives, or
ethical labor practices. Consumers are more likely to support brands that align with their values,
making social responsibility an integral part of progressive marketing.
5. INNOVATION AS A DRIVER OF COMPETITIVE ADVANTAGE
5.1 Embracing Disruptive Technologies
Innovation in marketing often involves the adoption of disruptive technologies that challenge the
status quo. For example, blockchain technology is being explored for its potential to enhance
transparency in supply chains, while augmented reality (AR) and virtual reality (VR) are creating
immersive brand experiences. Businesses that embrace these technologies can differentiate
themselves from competitors and create unique value propositions.
5.2 Creative Content and Storytelling
Innovation is not limited to technology; it also encompasses creative content and storytelling. In a
crowded marketplace, brands that tell compelling stories and create memorable experiences are
more likely to capture consumer attention. Innovative content strategies, such as interactive videos,
user-generated content, and experiential marketing, can drive engagement and foster brand loyalty.
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NPA Progressive Marketing Approaches: Integrating Technology, Ethics & Innovation
5.3 Agile Marketing Practices
Innovation also requires agility. In a fast-changing environment, businesses must be able to adapt
quickly to new trends and consumer behaviors. Agile marketing practices, such as iterative testing
and rapid prototyping, enable businesses to experiment with new ideas and pivot as needed. This
flexibility is crucial for staying relevant and competitive.
6. EXPANDING THE SCOPE OF PROGRESSIVE MARKETING
6.1 Behavioral Insights and Neuromarketing
Understanding consumer behavior at a neurological level allows marketers to craft more effective
messages. Neuromarketing leverages brain imaging and biometric measurements to analyze how
consumers respond to advertisements, packaging, and branding. Ethical concerns arise around
subconscious manipulation, making transparency and consumer consent crucial in applying these
insights.
6.2 Hyper-Personalization and Predictive Marketing
With AI and big data, brands can now offer highly personalized marketing experiences. Predictive
analytics helps businesses forecast consumer preferences and deliver tailored recommendations.
However, ethical considerations regarding data privacy, consumer consent, and potential over-
personalization must be addressed to maintain trust.
6.3 Metaverse and Virtual Commerce
The rise of the metaverse presents new opportunities for immersive brand engagement. Virtual
storefronts, digital collectibles, and AI-driven avatars enhance consumer interaction. Ethical
challenges include misinformation, exclusivity barriers, and ensuring inclusivity in digital spaces.
6.4 Regenerative and Sustainable Marketing
Sustainability in marketing is evolving from CSR initiatives to regenerative models, where brands
actively work to restore ecosystems and communities. This involves sustainable sourcing, eco-
friendly packaging, and circular economy initiatives that prioritize long-term environmental health.
6.5 Academic-Industry Collaboration for Innovation
Collaboration between academia and industry fosters innovation by merging theoretical research
with practical applications. Universities and research institutions provide cutting-edge insights,
while businesses implement and test these theories in real-world scenarios.
6.6 Future-Proofing Marketing Strategies
Businesses must anticipate and adapt to technological shifts and market disruptions. Future-
proofing strategies include investing in emerging technologies, fostering a culture of continuous
learning, and implementing adaptable business models that can pivot when necessary.
6.7 The Role of Consumer Engagement in Ethical Marketing
Engaging consumers in ethical marketing involves participatory marketing strategies, user-
generated content, and co-creation initiatives. Brands that involve consumers in their ethical
decision-making processes foster trust and deeper connections.
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NPA Progressive Marketing Approaches: Integrating Technology, Ethics & Innovation
6.8 The Impact of Cultural and Global Influences on Marketing Ethics
Globalization requires brands to navigate cultural differences in ethical marketing. Maintaining
ethical consistency across diverse markets while respecting cultural nuances is essential for global
brand success.
7. CONCLUSION
The convergence of technology, ethics, and innovation is reshaping the marketing landscape.
Businesses that successfully integrate these elements into their strategies are better positioned to
meet the evolving needs of consumers and achieve long-term success. As technology continues to
advance, ethical considerations will become even more critical, and innovation will remain a key
driver of competitive advantage. By embracing a holistic approach to marketing, businesses can
create value for their customers, society, and themselves.
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Published By: National Press Associates 63
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ABOUT THE EDITORS
Dr. Meghna Aggarwal serves as an Associate Professor in the Postgraduate Department of Commerce
and Business Management at ASSM College, a university college of Guru Nanak Dev University (GNDU),
Amritsar, situated in Mukandpur. Holding a Ph.D. in Commerce and Business Management from
University Business School, Panjab University, Chandigarh, she brings 16 years of expertise in teaching
and research. Dr. Aggarwal has made notable contributions to various national and international
conferences and has published several double-blind peer-reviewed, Scopus-indexed articles in prestigious
ABDC journals, including A-category journals.
Tushar Batra is an Assistant professor from PG Department of Commerce and Business Administra-
tion, Khalsa College, Amritsar. He is M.com, UGC-NET and pursuing Ph.D. in marketing. His work
focuses on consumer behaviour and their adoption of E-Vehicles. With 4+ years of teaching and research
experience, he has published more than 7 research papers in reputed journals. He has also actively
contributed to various national and international conferences and has two text books and a newspaper
article to his name.
Dr.Manisha Behal is an Assistant Professor from the PG Department of Commerce and Business
Administration, Khalsa College, Amritsar, Punjab, India. She has more than 17 years of teaching and
research experience. Her work focuses on writing impact of media on young media users: its antecedents
and consequences. She has published articles in more than 20 reputed journals such as International
Journal of Business Innovation and Research, Vision: The Journal of Business Perspective, Management
and Labour Studies, Management and Change, Pacific Business Review International, Gyan
Management, Journal of Marketing Vistas etc. She has actively contributed to many national and
international conferences as well as has three books and many newspapers articles to her credit.
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