Dell
P2225H/P2425H/P2425/P2425H
WOST/P2725H/P2725H WOST
Monitor
User’s Guide
Model: P2225H/P2425H/P2425/P2425H WOST/P2725H/P2725H WOST
Regulatory model: P2225Hb,P2225Hf/P2425Hb,P2425Hc/P2425b/P2725Hb,P2725Ht
NOTE: A NOTE indicates important information that helps you make
better use of your computer.
CAUTION: A CAUTION indicates potential damage to hardware or loss
of data if instructions are not followed.
WARNING: A WARNING indicates a potential for property damage,
personal injury, or death.
Copyright © 2024 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks
are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be trademarks of their respective
owners.
2024 - 03
Rev. A00
Contents
Safety instructions . . . . . . . . . . . . . . . . . . . . . . . . . . 6
About your monitor . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Package contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Product features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Operating system compatibility . . . . . . . . . . . . . . . . . . . . 13
Identifying parts and controls . . . . . . . . . . . . . . . . . . . . . 13
Front view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Back view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Rear and bottom view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Monitor specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
Resolution specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Supported video modes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Preset display modes (DisplayPort & HDMI) . . . . . . . . . . . . . . . . 26
Preset display modes (VGA) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Electrical specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Physical characteristics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Environmental characteristics . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Pin assignments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
DisplayPort connector . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
HDMI connector . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Universal Serial Bus (USB) interface . . . . . . . . . . . . . . . . . . . . . . 42
Plug and play capability . . . . . . . . . . . . . . . . . . . . . . . . . . 44
LCD monitor quality and pixel policy . . . . . . . . . . . . . . . . 44
Ergonomics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Handling and moving your display . . . . . . . . . . . . . . . . . . 47
Maintenance guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . 48
│ 3
Cleaning your monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Setting up the monitor . . . . . . . . . . . . . . . . . . . . . . 50
Attaching the stand . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Connecting your monitor . . . . . . . . . . . . . . . . . . . . . . . . . 53
Connecting the DisplayPort (DP to DP) cable. . . . . . . . . . . . . . . . 53
Connecting the HDMI cable (optional) . . . . . . . . . . . . . . . . . . . . . 54
Connecting the VGA cable (optional) . . . . . . . . . . . . . . . . . . . . . . 54
Organizing your cables. . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Securing your monitor using Kensington lock
(optional) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Removing the monitor stand . . . . . . . . . . . . . . . . . . . . . . 56
VESA wall mounting (optional) . . . . . . . . . . . . . . . . . . . . 57
Operating the monitor . . . . . . . . . . . . . . . . . . . . . . 58
Turn on the monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Using the joystick control . . . . . . . . . . . . . . . . . . . . . . . . 58
Enable Menu Voice function (optional) . . . . . . . . . . . . . . 59
Using the On-Screen Display (OSD) menu . . . . . . . . . . . 60
Accessing the Menu Launcher . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Using the navigation keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Accessing the menu system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
OSD messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Initial Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
OSD warning message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Locking the control buttons . . . . . . . . . . . . . . . . . . . . . . . 81
Setting the maximum resolution . . . . . . . . . . . . . . . . . . . 82
Using the tilt, swivel, pivot and height adjustment . . . . . 83
Tilt and swivel adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Height adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Pivot adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
Rotate clockwise . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
4 │
Rotate counterclockwise . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Adjusting the rotation display settings of your system . . 86
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Self-test. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Built-in diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Common problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Product specific problems . . . . . . . . . . . . . . . . . . . . . . . . 93
Universal Serial Bus (USB) specific problems . . . . . . . . . 94
Regulatory information . . . . . . . . . . . . . . . . . . . . . . 96
FCC notices (U.S. only) and other regulatory
information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
EU product database for energy label and product
information sheet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Contacting Dell . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
│ 5
Safety instructions
Use the following safety guidelines to protect your monitor from potential damage
and to ensure your personal safety. Unless otherwise noted, each procedure
included in this document assumes that you have read the safety information that
shipped with your monitor.
NOTE: Before using the monitor, read the safety information that is
shipped with your monitor and printed on the product. Keep the
documentation at a secure location for future reference.
WARNING: Use of controls, adjustments, or procedures other than
those specified in this documentation may result in exposure to shock,
electrical hazards, and/or mechanical hazards.
WARNING: The possible long-term effect of listening to audio at high
volume through the headphones (on monitor that support it) may cause
damage to your hearing ability.
• Place the monitor on a solid surface and handle it carefully. The screen is
fragile and can be damaged if dropped or hit with a sharp object.
• Ensure that your monitor is electrically rated to operate with the AC power
available in your location.
• Keep the monitor in room temperature. Excessive cold or hot conditions can
have an adverse effect on the liquid crystals of the display.
• Connect the power cable from the monitor to a wall outlet that is near and
accessible. See Connecting your monitor.
• Do not place and use the monitor on a wet surface or near water.
• Do not subject the monitor to severe vibration or high impact conditions. For
example, do not place the monitor inside a car trunk.
• Unplug the monitor when it is going to be left unused for an extended period.
• To avoid electric shock, do not attempt to remove any cover or touch the
inside of the monitor.
• Read these instructions carefully. Keep this document for future reference.
Follow all warnings and instructions marked on the product.
• Certain monitors can be wall mounted using the VESA mount that is sold
separately. Ensure to use the correct VESA specifications as mentioned in the
wall mounting section of the User's Guide.
For information on safety instructions, see the Safety, Environmental, and
Regulatory Information (SERI) document that is shipped with your monitor.
6 │ Safety instructions
About your monitor
Package contents
The following table provides the list of components that are shipped with your
monitor. If any component is missing, contact Dell. For more information, see
Contacting Dell.
NOTE: Some items may be optional and may not ship with your monitor.
Some features may not be available in certain countries.
Component image Component description
Display
Stand riser
Stand base
Power cable (varies by country)
About your monitor │ 7
DisplayPort 1.2 cable (DP to DP)
Cable length: 1.80 M
HDMI 1.4 cable (*for selected
countries only)
Cable length: 1.80 M
USB 3.2 Gen1 (5 Gbps)
upstream cable (enables the
USB ports on the monitor)
Cable length: 1.80 M
• Quick Setup Guide
• Safety, Environmental, and
Regulatory Information
*Check with the sales representative of the respective country.
8 │ About your monitor
Product features
The Dell P2225H/P2425H/P2425H WOST/P2425/P2725H/P2725H WOST
monitor has an active matrix, Thin-Film Transistor (TFT), Liquid Crystal Display
(LCD) and LED backlight. The monitor features include:
• P2225H: 546.21 mm (21.50 in.) viewable area (measured diagonally).
1920 x 1080 (16:9) resolution, plus full-screen support for lower resolutions.
• P2425H/P2425H WOST: 604.70 mm (23.81 in.) viewable area (measured
diagonally). 1920 x 1080 (16:9) resolution, plus full-screen support for lower
resolutions.
• P2425: 611.32 mm (24.07 in.) viewable area (measured diagonally).
1920 x 1200 (16:10) resolution, plus full-screen support for lower resolutions.
• P2725H/P2725H WOST: 686 mm (27 in.) viewable area (measured
diagonally). 1920 x 1080 (16:9) resolution, plus full-screen support for lower
resolutions.
• Wide viewing angle to allow viewing from a sitting or standing position.
• Color gamut of 99% sRGB (typical).
• Video connectivity with DisplayPort, HDMI, and VGA.
• Tilt, swivel, height, and pivot adjustment capabilities.
• Ultra-thin bezel minimizes the bezel gap in multi-monitor usage, enabling
easier setup with an elegant viewing experience.
• Removable stand and Video Electronics Standards Association (VESA™)
100 mm mounting holes for flexible mounting solutions.
• Equipped with:
- One super speed USB 5 Gbps (USB 3.2 Gen1) Type-B upstream port
- One super speed USB 5 Gbps (USB 3.2 Gen1) Type-C downstream port
- Three super speed USB 5 Gbps (USB 3.2 Gen1) Type-A downstream ports
• Plug-and-play capability if supported by your computer.
• On-Screen Display (OSD) adjustments for ease of set-up and screen
optimization.
• Power button and OSD menu lock.
• Security-lock slot.
• Stand lock.
• < 0.3 W in Standby Mode.
About your monitor │ 9
• Dell ComfortView Plus is an integrated low blue light screen feature that
improves eye comfort by reducing potentially harmful blue light emissions
without compromising color. Through ComfortView Plus technology, Dell has
reduced harmful blue light exposure from <50% to <35%. This monitor is
certified with TÜV Rheinland Eye Comfort 3.0 with a 4-star rating. It
incorporates key technologies that also deliver a flicker-free screen, up to
100 Hz refresh rate, a color gamut of minimum 95% sRGB. Dell ComfortView
Plus feature is enabled by default on your monitor.
• This monitor uses a low blue light panel. When the monitor is reset to factory
settings or default setting, it is in compliance with TÜV Rheinland’s hardware
low blue light certification.*
Blue light ratio:
The ratio of light in the range from 415nm-455nm compared to 400nm-500nm
shall be less than 50%.
Category Blue light ratio
1 < 20%
2 20% < R < 35%
3 35% < R < 50%
• Decreases the level of hazard blue light emitted from the screen to make
viewing more comfortable for your eyes without distortion of color accuracy.
• The monitor adopts Flicker-Free technology, which clears the eye visible
flicker, brings comfort viewing experience and preventing users suffer from
eye strain and fatigue.
*This monitor is in compliance with TÜV Rheinland hardware low blue light
certification under Category 2.
10 │ About your monitor
About TÜV Rheinland Eye Comfort 3.0
TÜV Rheinland Eye Comfort 3.0 certification
program presents a consumer-friendly star rating
scheme to the display industry promoting eye
wellness from safety to eye care. Compared to
existing certifications, the 5-star-rating program
adds rigorous testing requirements on overall eye
care attributes such as low blue-light, flicker-free,
refresh rate, color gamut, color accuracy and
ambient light sensor performance. It lays out
requirement metrics and rates the product
performance on five levels, and the sophisticated
technical assessment process provides consumers
and buyers with indicators that are easier to judge.
The eye wellness factors being considered remain
constant, however, the standards for the various
star ratings are different. The higher the star rating,
the more stringent the standards. The table below
lists the major eye comfort requirements which
apply in addition to the basic eye comfort
requirements (such as pixel density, uniformity of
luminance and color, and freedom of movement).
For more information around TÜV Eye Comfort
certification please refer to:
https://www.tuv.com/world/en/eye-comfort.html
About your monitor │ 11
Eye Comfort 3.0 Requirements and Star Rating Scheme for Monitors
Star Rating Scheme
Category Test item
3-star 4-star 5-star
TÜV Hardware LBL TÜV Hardware LBL TÜV Hardware LBL
Category III (≤50%) Category II (≤35%) Category II (≤35%)
Low Blue Light or Software LBL or Category I (≤20%) or Category I
Eye Care solution1 (≤20%)
Flicker Free TÜV Flicker Reduced TÜV Flicker Reduced Flicker Free
or TÜV Flicker Free or TÜV Flicker Free
Ambient Light Sensor Ambient light
No sensor No sensor
performance sensor
Ambient Light Intelligent CCT
Management control No No Yes
Intelligent Luminance No No Yes
control
Refresh Rate >60 Hz >75 Hz >120 Hz
Luminance uniformity Luminance uniformity ≥ 75%
Color Uniformity Color uniformity Δu’v’ ≤ 0.02
Freedom of Luminance changes shall decrease less than 50%;
movement The color shift shall be less than 0.01.
Gamma difference Gamma difference Gamma difference
Gamma difference ≤ ±0.2 ≤ ±0.2 ≤ ±0.2
Image quality
DCI-P35 Min.95%
(CIE 1976) &
NTSC3 Min.72% (CIE sRGB4 Min.95%
Wide color gamut2
1931) or sRGB4 Min.95% (CIE (CIE 1931) or
sRGB4 Min.95% (CIE 1931) Adobe RGB6
1931) Min.95% (CIE 1931)
& sRGB4 Min.95%
(CIE 1931)
Eye Comfort User guide Yes Yes Yes
User Guide
1
Software controls the blue light emission by reducing excessive blue light, resulting in a
more yellow tone.
2
Color gamut describes the availability of colors in the display. Various standards were
developed for specific purposes. 100% corresponds to the full color space as defined in the
standard.
3
NTSC stands for National Television Standards Committee, which developed a color
Remark space for the television system that is used in the United States.
4
sRGB is a standard red, green, and blue color space that is in use on monitors, printers,
and the World Wide Web.
5
DCI-P3, short for Digital Cinema Initiatives - Protocol 3, is a color space used in digital
cinema that encompasses a wider range of colors than the standard RGB color space.
6
Adobe RGB is a color space created by Adobe Systems that encompasses a broader
range of colors than the standard RGB color model, particularly in the cyans and greens.
12 │ About your monitor
Operating system compatibility
• Windows 10 and later*
• macOS 12* and macOS 13*
*The operating system compatibility on Dell and Alienware branded monitors may
vary based on factors such as:
• Specific release date(s) when operating system versions, patches, or updates are
available.
• Specific release date(s) when Dell and Alienware branded monitor firmware,
software application, or driver updates are available on the Dell support website.
Identifying parts and controls
Front view
Label Description Use
1 Power LED indicator Solid white light indicates that the monitor is
turned on and functioning normally. Blinking
white light indicates that the monitor is in
Standby Mode.
About your monitor │ 13
Back view
Back view with monitor stand
Label Description Use
1 VESA mounting holes (100 mm Wall mount monitor using VESA-
x 100 mm - behind attached compatible wall mount kit (100 mm x
VESA cover) 100 mm).
2 Regulatory label Lists the regulatory approvals.
3 Stand release button Releases stand from the monitor.
4 Barcode, serial number, and See this label if you need to contact
Service Tag label Dell for technical support. The
Service Tag is a unique alphanumeric
identifier that enables Dell service
technicians to identify the hardware
components in your monitor and
access warranty information.
5 Power button To turn the monitor on or off.
6 Joystick Use to control the OSD menu. For
more information, see Operating the
monitor.
7 Cable-management slot Use to organize cables by inserting
them through the slot.
14 │ About your monitor
Rear and bottom view
Rear and bottom view without monitor stand
Label Description Use
1 Security-lock slot Secure your monitor using a security lock
(based on Kensington (to be purchased separately) to prevent
Security Slot) unauthorized movement of your monitor.
2 Connect the power cable (shipped with
your monitor).
Power connector
3 Connect your computer with the HDMI
HDMI port cable shipped with your monitor (for
selected countries only).
4 Stand-lock feature Lock the stand to the monitor using a
M3x6 mm screw (screw not included).
5 Connect your computer with the
DisplayPort cable (shipped with your
DisplayPort monitor).
6 Connect your computer with the VGA
cable (to be purchased separately).
VGA connector
7 Connect the USB cable that came with
your monitor to the computer. Once this
Super speed USB 5 Gbps
cable is connected, you can use the USB
(USB 3.2 Gen1) Type-B
connectors on the monitor.
upstream port
About your monitor │ 15
8 Connect your USB 3.2 Gen1 (5 Gbps)
device.*
Super speed USB 5 Gbps NOTE: To use these ports, you must
(USB 3.2 Gen1) Type-A connect the USB cable (shipped with your
downstream port (3) monitor) to the USB upstream port on the
monitor and to your computer.
9 Connect your USB 3.2 Gen1 (5 Gbps)
device.*
Super speed USB 5 Gbps NOTE: To use these ports, you must
(USB 3.2 Gen1) Type-C connect the USB cable (shipped with your
downstream port (data monitor) to the USB upstream port on the
only) monitor and to your computer.
10 Soundbar slots Attach your external Soundbar (sold
separately) to the monitor by aligning the
magnetic tabs on the soundbar with the
slots on the monitor.
*To avoid signal interference, when a wireless USB device has been connected to a
USB downstream port, it is NOT recommended to connect any other USB devices
to the adjacent port(s).
16 │ About your monitor
Monitor specifications
Model P2225H
Screen type Active matrix - TFT LCD
Panel technology In-Plane Switching Technology
Aspect ratio 16:9
Viewable image
Diagonal 546.21 mm (21.50 in.)
Horizontal (active area) 476.06 mm (18.74 in.)
Vertical (active area) 267.79 mm (10.54 in.)
Area 127483.27 mm2 (197.60 in.2)
Pixel pitch 0.2480 mm x 0.2480 mm
Pixel per inch (PPI) 102.44
Viewing angle
Vertical 178° (typical)
Horizontal 178° (typical)
Luminance output 250 cd/m² (typical)
Contrast ratio 1,500:1 (typical)
Faceplate coating Anti-Glare with 3H hardness
Backlight LED edgelight system
Response time 8 ms gray-to-gray (Normal)
5 ms gray-to-gray (Fast)
Color depth Up to 16.70 million colors
Color gamut 99% sRGB (typical)
About your monitor │ 17
Connectivity • 1 x HDMI 1.4 port (HDCP1.4)*
• 1 x DP 1.2 (HDCP1.4)
• 1 x VGA port
• 1 x Super speed USB 5 Gbps (USB 3.2 Gen1)
Type-B upstream port
• 2 x Super speed USB 5 Gbps (USB 3.2 Gen1)
Type-A downstream ports
Quick Access
• 1 x Super speed USB 5 Gbps (USB 3.2 Gen1)
Type-A downstream port
• 1 x Super speed USB 5 Gbps (USB 3.2 Gen1)
Type-C downstream port with charging
capability of up to 15 W PD
Border width (edge of monitor to active area)
Top 6 mm
Left/Right 6 mm
Bottom 12 mm
Adjustability
Height adjustable stand 150 mm
Tilt -5° to 21°
Swivel -45° to 45°
Pivot -90° to 90°
Cable management Yes
Dell Display Manager Easy Arrange and other key features
compatibility
Security Security-lock slot (cable lock sold separately)
*Supports up to FHD 1920 x 1080 100 Hz TMDS as per specified in HDMI 1.4.
18 │ About your monitor
Model P2425H/P2425H WOST
Screen type Active matrix - TFT LCD
Panel technology In-Plane Switching Technology
Aspect ratio 16:9
Viewable image
Diagonal 604.70 mm (23.81 in.)
Horizontal (active area) 527.04 mm (20.75 in.)
Vertical (active area) 296.46 mm (11.67 in.)
Area 156246.28 mm2 (242.18 in.2)
Pixel pitch 0.2745 mm x 0.2745 mm
Pixel per inch (PPI) 92.53
Viewing angle
Vertical 178° (typical)
Horizontal 178° (typical)
Luminance output 250 cd/m² (typical)
Contrast ratio 1,500:1 (typical)
Faceplate coating Anti-Glare with 3H hardness
Backlight LED edgelight system
Response time 8 ms gray-to-gray (Normal)
5 ms gray-to-gray (Fast)
Color depth Up to 16.70 million colors
Color gamut 99% sRGB (typical)
About your monitor │ 19
Connectivity • 1 x HDMI 1.4 port (HDCP1.4)*
• 1 x DP 1.2 (HDCP1.4)
• 1 x VGA port
• 1 x Super speed USB 5 Gbps (USB 3.2 Gen1)
Type-B upstream port
• 2 x Super speed USB 5 Gbps (USB 3.2 Gen1)
Type-A downstream ports
Quick Access
• 1 x Super speed USB 5 Gbps (USB 3.2 Gen1)
Type-A downstream port
• 1 x Super speed USB 5 Gbps (USB 3.2 Gen1)
Type-C downstream port with charging
capability of up to 15 W PD
Border width (edge of monitor to active area)
Top 5.80 mm
Left/Right 5.80 mm
Bottom 12 mm
Adjustability
Height adjustable stand 150 mm
Tilt -5° to 21°
Swivel -45° to 45°
Pivot -90° to 90°
Cable management Yes (applicable for P2425H only)
Dell Display Manager Easy Arrange and other key features
compatibility
Security Security-lock slot (cable lock sold separately)
*Supports up to FHD 1920 x 1080 100 Hz TMDS as per specified in HDMI 1.4.
20 │ About your monitor
Model P2425
Screen type Active matrix - TFT LCD
Panel technology In-Plane Switching Technology
Aspect ratio 16:10
Viewable image
Diagonal 611.32 mm (24.07 in.)
Horizontal (active area) 518.40 mm (20.41 in.)
Vertical (active area) 324 mm (12.76 in.)
Area 167961.60 mm2 (260.34 in.2)
Pixel pitch 0.2700 mm x 0.2700 mm
Pixel per inch (PPI) 94.07
Viewing angle
Vertical 178° (typical)
Horizontal 178° (typical)
Luminance output 300 cd/m² (typical)
Contrast ratio 1,500:1 (typical)
Faceplate coating Anti-Glare with 3H hardness
Backlight LED edgelight system
Response time 8 ms gray-to-gray (Normal)
5 ms gray-to-gray (Fast)
Color depth Up to 16.70 million colors
Color gamut 99% sRGB (typical)
About your monitor │ 21
Connectivity • 1 x HDMI 1.4 port (HDCP1.4)*
• 1 x DP 1.2 (HDCP1.4)
• 1 x VGA port
• 1 x Super speed USB 5 Gbps (USB 3.2 Gen1)
Type-B upstream port
• 2 x Super speed USB 5 Gbps (USB 3.2 Gen1)
Type-A downstream ports
Quick Access
• 1 x Super speed USB 5 Gbps (USB 3.2 Gen1)
Type-A downstream port
• 1 x Super speed USB 5 Gbps (USB 3.2 Gen1)
Type-C downstream port with charging
capability of up to 15 W PD
Border width (edge of monitor to active area)
Top 6.70 mm
Left/Right 6.70 mm
Bottom 13 mm
Adjustability
Height adjustable stand 150 mm
Tilt -5° to 21°
Swivel -45° to 45°
Pivot -90° to 90°
Cable management Yes
Dell Display Manager Easy Arrange and other key features
compatibility
Security Security-lock slot (cable lock sold separately)
*Supports up to WUXGA 1920 x 1200 100 Hz TMDS as per specified in HDMI 1.4.
22 │ About your monitor
Model P2725H/P2725H WOST
Screen type Active matrix - TFT LCD
Panel technology In-Plane Switching Technology
Aspect ratio 16:9
Viewable image
Diagonal 686 mm (27 in.)
Horizontal (active area) 597.89 mm (23.54 in.)
Vertical (active area) 336.31 mm (13.24 in.)
Area 201076.39 mm2 (311.67 in.2)
Pixel pitch 0.3114 mm x 0.3114 mm
Pixel per inch (PPI) 81.57
Viewing angle
Vertical 178° (typical)
Horizontal 178° (typical)
Luminance output 300 cd/m² (typical)
Contrast ratio 1,500:1 (typical)
Faceplate coating Anti-Glare with 3H hardness
Backlight LED edgelight system
Response time 8 ms gray-to-gray (Normal)
5 ms gray-to-gray (Fast)
Color depth Up to 16.70 million colors
Color gamut 99% sRGB (typical)
About your monitor │ 23
Connectivity • 1 x HDMI 1.4 port (HDCP1.4)*
• 1 x DP 1.2 (HDCP1.4)
• 1 x VGA port
• 1 x Super speed USB 5 Gbps (USB 3.2 Gen1)
Type-B upstream port
• 2 x Super speed USB 5 Gbps (USB 3.2 Gen1)
Type-A downstream ports
Quick Access
• 1 x Super speed USB 5 Gbps (USB 3.2 Gen1)
Type-A downstream port
• 1 x Super speed USB 5 Gbps (USB 3.2 Gen1)
Type-C downstream port with charging
capability of up to 15 W PD
Border width (edge of monitor to active area)
Top 6.40 mm
Left/Right 6.40 mm
Bottom 12 mm
Adjustability
Height adjustable stand 150 mm
Tilt -5° to 21°
Swivel -45° to 45°
Pivot -90° to 90°
Cable management Yes (applicable for P2725H only)
Dell Display Manager Easy Arrange and other key features
compatibility
Security Security-lock slot (cable lock sold separately)
*Supports up to FHD 1920 x 1080 100 Hz TMDS as per specified in HDMI 1.4.
24 │ About your monitor
Resolution specifications
Model P2225H/P2425H/P2425H WOST/P2725H/
P2725H WOST
Horizontal scan range • VGA: 30 kHz to 83 kHz (automatic)
• DisplayPort & HDMI: 30 kHz to 110 kHz
(automatic)
Vertical scan range • VGA: 48 Hz to 76 Hz (automatic)
• DisplayPort and HDMI: 48 Hz to 100 Hz
(automatic)
Maximum preset resolution • VGA: 1920 x 1080 at 60 Hz
• DisplayPort and HDMI: 1920 x 1080 at 100 Hz
Model P2425
Horizontal scan range • VGA: 30 kHz to 83 kHz (automatic)
• DisplayPort & HDMI: 30 kHz to 122 kHz
(automatic)
Vertical scan range • VGA: 48 Hz to 76 Hz (automatic)
• DisplayPort and HDMI: 48 Hz to 100 Hz
(automatic)
Maximum preset resolution • VGA: 1920 x 1200 at 60 Hz
• DisplayPort and HDMI: 1920 x 1200 at 100 Hz
Supported video modes
Model P2225H/P2425H/P2425H WOST/P2425/
P2725H/P2725H WOST
Video display capabilities (VGA 1080p, 720p, 576p, 480p
& HDMI & DisplayPort)
About your monitor │ 25
Preset display modes (DisplayPort & HDMI)
P2225H/P2425H/P2425H WOST/P2725H/P2725H WOST
Display mode Horizontal Vertical Pixel Sync
frequency frequency clock polarity
(kHz) (Hz) (MHz) (Horizontal/
Vertical)
VESA, 640 x 480 31.5 59.9 25.2 -/-
VESA, 640 x 480 37.5 75.0 31.5 -/-
VESA, 720 x 400 31.5 70.1 28.3 -/+
VESA, 800 x 600 37.9 60.3 40.0 +/+
VESA, 800 x 600 46.9 75.0 49.5 +/+
VESA, 1024 x 768 48.4 60.0 65.0 -/-
VESA, 1024 x 768 60.0 75.0 78.8 +/+
VESA, 1152 x 864 67.5 75.0 108.0 +/+
1280 x 720 45.0 60.0 74.3 -/+
1280 x 720 56.5 74.8 95.8 -/+
VESA, 1280 x 1024 64.0 60.0 108.0 +/+
VESA, 1280 x 1024 80.0 75.0 135.0 +/+
VESA, 1600 x 900 60.0 60.0 108.0 +/+
VESA, 1920 x 1080 67.5 60.0 148.5 +/+
VESA, 1920 x 1080 110.0 100.0 228.8 +/-
NOTE: The monitor will also support other display resolutions not listed
in the preset mode.
26 │ About your monitor
P2425
Display mode Horizontal Vertical Pixel Sync
frequency frequency clock polarity
(kHz) (Hz) (MHz) (Horizontal/
Vertical)
VESA, 640 x 480 31.5 59.9 25.2 -/-
VESA, 640 x 480 37.5 75.0 31.5 -/-
VESA, 720 x 400 31.5 70.1 28.3 -/+
VESA, 800 x 600 37.9 60.3 40.0 +/+
VESA, 800 x 600 46.9 75.0 49.5 +/+
VESA, 1024 x 768 48.4 60.0 65.0 -/-
VESA, 1024 x 768 60.0 75.0 78.8 +/+
VESA, 1152 x 864 67.5 75.0 108.0 +/+
1280 x 720 45.0 60.0 74.3 -/+
1280 x 720 56.5 74.8 95.8 -/+
VESA, 1280 x 1024 64.0 60.0 108.0 +/+
VESA, 1280 x 1024 80.0 75.0 135.0 +/+
VESA, 1600 x 1200 75.0 60.0 162.0 +/+
VESA, 1920 x 1080 67.5 60.0 148.5 +/+
1920 x 1200 74.0 60.0 154.0 +/-
1920 x 1200 121.6 100.0 249.0 +/+
NOTE: The monitor will also support other display resolutions not listed
in the preset mode.
About your monitor │ 27
Preset display modes (VGA)
P2225H/P2425H/P2425H WOST/P2725H/P2725H WOST
Display mode Horizontal Vertical Pixel Sync
frequency frequency clock polarity
(kHz) (Hz) (MHz) (Horizontal/
Vertical)
VESA, 640 x 480 31.5 59.9 25.2 -/-
VESA, 640 x 480 37.5 75.0 31.5 -/-
VESA, 720 x 400 31.5 70.1 28.3 -/+
VESA, 800 x 600 37.9 60.3 40.0 +/+
VESA, 800 x 600 46.9 75.0 49.5 +/+
VESA, 1024 x 768 48.4 60.0 65.0 -/-
VESA, 1024 x 768 60.0 75.0 78.8 +/+
VESA, 1152 x 864 67.5 75.0 108.0 +/+
1280 x 720 45.0 60.0 74.3 -/+
1280 x 720 56.5 74.8 95.8 -/+
VESA, 1280 x 1024 64.0 60.0 108.0 +/+
VESA, 1280 x 1024 80.0 75.0 135.0 +/+
VESA, 1600 x 900 60.0 60.0 108.0 +/+
VESA, 1920 x 1080 67.5 60.0 148.5 +/+
NOTE: The monitor will also support other display resolutions not listed
in the preset mode.
28 │ About your monitor
P2425
Display mode Horizontal Vertical Pixel Sync
frequency frequency clock polarity
(kHz) (Hz) (MHz) (Horizontal/
Vertical)
VESA, 640 x 480 31.5 59.9 25.2 -/-
VESA, 640 x 480 37.5 75.0 31.5 -/-
VESA, 720 x 400 31.5 70.1 28.3 -/+
VESA, 800 x 600 37.9 60.3 40.0 +/+
VESA, 800 x 600 46.9 75.0 49.5 +/+
VESA, 1024 x 768 48.4 60.0 65.0 -/-
VESA, 1024 x 768 60.0 75.0 78.8 +/+
VESA, 1152 x 864 67.5 75.0 108.0 +/+
1280 x 720 45.0 60.0 74.3 -/+
1280 x 720 56.5 74.8 95.8 -/+
VESA, 1280 x 1024 64.0 60.0 108.0 +/+
VESA, 1280 x 1024 80.0 75.0 135.0 +/+
VESA, 1600 x 1200 75.0 60.0 162.0 +/+
VESA, 1920 x 1080 67.5 60.0 148.5 +/+
1920 x 1200 74.0 60.0 154.0 +/-
NOTE: The monitor will also support other display resolutions not listed
in the preset mode.
About your monitor │ 29
Electrical specifications
Model P2225H/P2425H/P2425H WOST/P2425/
P2725H/P2725H WOST
Video input signals • Analog RGB, 0.7 V ± 5%, positive polarity at 75 Ω
input impedance
• HDMI 1.4 (TMDS)*/DisplayPort 1.2, 600 mV for
each differential line, 100 ohm input impedance
per differential pair
AC input voltage/ 100 VAC to 240 VAC / 50 Hz or 60 Hz ± 3 Hz /
frequency/current 1.5 A (typical)
Inrush current • 120 V: 30 A (Max.) at 0°C (cold start)
• 240 V: 60 A (Max.) at 0°C (cold start)
Power consumption
P2225H • 0.3 W (Off mode)1
• 0.3 W (Standby mode)1
• 10.9 W (On mode)1
• 60 W (Max.)2
• 10.1 W (Pon)3
• 32.2 kWh (TEC)3
P2425H/P2425H WOST • 0.3 W (Off mode)1
• 0.3 W (Standby mode)1
• 11.7 W (On mode)1
• 65 W (Max.)2
• 12.0 W (Pon)3
• 38.4 kWh (TEC)3
P2425 • 0.3 W (Off mode)1
• 0.3 W (Standby mode)1
• 13.6 W (On mode)1
• 74 W (Max.)2
• 12.2 W (Pon)3
• 38.5 kWh (TEC)3
30 │ About your monitor
P2725H/P2725H WOST • 0.3 W (Off mode)1
• 0.3 W (Standby mode)1
• 15.8 W (On mode)1
• 74 W (Max.)2
• 12.9 W (Pon)3
• 41.3 kWh (TEC)3
*P2225H/P2425H/P2425H WOST/P2725H/P2725H WOST: Supports up to
FHD 1920 x 1080 100 Hz TMDS as per specified in HDMI 1.4.
*P2425: Supports up to WUXGA 1920 x 1200 100 Hz TMDS as per specified in
HDMI 1.4.
1 As defined in EU 2019/2021 and EU 2019/2013.
2 Max brightness and contrast setting with maximum power loading on all USB
ports.
3 Pon: Power consumption of On mode as defined in Energy Star 8.0 version.
TEC: Total energy consumption in kWh as defined in Energy Star 8.0 version.
This document is informational only and reflects laboratory performance. Your
product may perform differently, depending on the software, components and
peripherals you ordered and shall have no obligation to update such information.
Accordingly, the customer should not rely upon this information in making
decisions about electrical tolerances or otherwise. No warranty as to accuracy or
completeness is expressed or implied.
NOTE: This monitor is ENERGY STAR certified.
This product qualifies for ENERGY STAR in the factory default
settings which can be restored by “Factory Reset” function in
the OSD menu. Changing the factory default settings or
enabling other features may increase power consumption that
could exceed the ENERGY STAR specified limit.
About your monitor │ 31
Physical characteristics
Model P2225H
Signal cable type • Digital: DisplayPort, 20 pins
• Digital: HDMI, 19 pins (cable included for
selected countries only)*
• Analog: D-Sub, 15 pins (cable not included)
• Universal Serial Bus: USB-A to USB-B, 9 pins
NOTE: Dell monitors are designed to work optimally with the video cables that
are shipped with your monitor. As Dell does not have control over the different
cable suppliers in the market, the type of material, connector and process used to
manufacture these cables, Dell does not guarantee video performance on cables
that are not shipped with your Dell monitor.
Dimensions (with stand)
Height (extended) 482.39 mm (18.99 in.)
Height (compressed) 364 mm (14.33 in.)
Width 488.06 mm (19.22 in.)
Depth 181.75 mm (7.16 in.)
Dimensions (without stand)
Height 285.79 mm (11.25 in.)
Width 488.06 mm (19.22 in.)
Depth 50.03 mm (1.97 in.)
Stand dimensions
Height (extended) 410.80 mm (16.17 in.)
Height (compressed) 364 mm (14.33 in.)
Width 249.80 mm (9.83 in.)
Depth 181.75 mm (7.16 in.)
Base 249.80 mm (9.83 in.) x 177 mm (6.97 in.)
Weight
Weight with packaging 6.15 kg (13.56 lb)
Weight with stand assembly 4.37 kg (9.63 lb)
and cables
32 │ About your monitor
Weight without stand assembly 2.58 kg (5.69 lb)
(For wall mount or VESA
mount considerations - no
cables)
Weight of stand assembly 1.46 kg (3.22 lb)
*Check with the sales representative of the respective country.
Model P2425H/P2425H WOST
Signal cable type • Digital: DisplayPort, 20 pins
• Digital: HDMI, 19 pins (cable included for
selected countries only)*
• Analog: D-Sub, 15 pins (cable not included)
• Universal Serial Bus: USB-A to USB-B, 9 pins
NOTE: Dell monitors are designed to work optimally with the video cables that
are shipped with your monitor. As Dell does not have control over the different
cable suppliers in the market, the type of material, connector and process used to
manufacture these cables, Dell does not guarantee video performance on cables
that are not shipped with your Dell monitor.
Dimensions (with stand) P2425H
Height (extended) 496.53 mm (19.55 in.)
Height (compressed) 364 mm (14.33 in.)
Width 538.64 mm (21.21 in.)
Depth 181.75 mm (7.16 in.)
Dimensions (without stand) P2425H/P2425H WOST
Height 314.23 mm (12.37 in.)
Width 538.64 mm (21.21 in.)
Depth 50.03 mm (1.97 in.)
Stand dimensions P2425H
Height (extended) 410.80 mm (16.17 in.)
Height (compressed) 364 mm (14.33 in.)
Width 249.80 mm (9.83 in.)
Depth 181.75 mm (7.16 in.)
About your monitor │ 33
Base 249.80 mm (9.83 in.) x 177 mm (6.97 in.)
Weight P2425H
Weight with packaging 6.78 kg (14.95 lb)
Weight with stand assembly 4.98 kg (10.98 lb)
and cables
Weight without stand 3.12 kg (6.88 lb)
assembly (For wall mount or
VESA mount considerations -
no cables)
Weight of stand assembly 1.49 kg (3.28 lb)
Weight P2425H WOST
Weight with packaging 5.34 kg (11.77 lb)
Weight without stand 3.54 kg (7.80 lb)
assembly and with cables
Weight without stand 3.12 kg (6.88 lb)
assembly (For wall mount or
VESA mount considerations -
no cables)
*Check with the sales representative of the respective country.
34 │ About your monitor
Model P2425
Signal cable type • Digital: DisplayPort, 20 pins
• Digital: HDMI, 19 pins (cable included for
selected countries only)*
• Analog: D-Sub, 15 pins (cable not included)
• Universal Serial Bus: USB-A to USB-B, 9 pins
NOTE: Dell monitors are designed to work optimally with the video cables that
are shipped with your monitor. As Dell does not have control over the different
cable suppliers in the market, the type of material, connector and process used to
manufacture these cables, Dell does not guarantee video performance on cables
that are not shipped with your Dell monitor.
Dimensions (with stand)
Height (extended) 511.20 mm (20.13 in.)
Height (compressed) 364 mm (14.33 in.)
Width 531.80 mm (20.94 in.)
Depth 181.75 mm (7.16 in.)
Dimensions (without stand)
Height 343.70 mm (13.53 in.)
Width 531.80 mm (20.94 in.)
Depth 50.03 mm (1.97 in.)
Stand dimensions
Height (extended) 410.80 mm (16.17 in.)
Height (compressed) 364 mm (14.33 in.)
Width 249.80 mm (9.83 in.)
Depth 181.75 mm (7.16 in.)
Base 249.80 mm (9.83 in.) x 177 mm (6.97 in.)
Weight
Weight with packaging 6.75 kg (14.89 lb)
Weight with stand assembly 4.96 kg (10.94 lb)
and cables
About your monitor │ 35
Weight without stand assembly 3.15 kg (6.94 lb)
(For wall mount or VESA
mount considerations - no
cables)
Weight of stand assembly 1.51 kg (3.33 lb)
*Check with the sales representative of the respective country.
Model P2725H/P2725H WOST
Signal cable type • Digital: DisplayPort, 20 pins
• Digital: HDMI, 19 pins (cable included for
selected countries only)*
• Analog: D-Sub, 15 pins (cable not included)
• Universal Serial Bus: USB-A to USB-B, 9 pins
NOTE: Dell monitors are designed to work optimally with the video cables that
are shipped with your monitor. As Dell does not have control over the different
cable suppliers in the market, the type of material, connector and process used to
manufacture these cables, Dell does not guarantee video performance on cables
that are not shipped with your Dell monitor.
Dimensions (with stand) P2725H
Height (extended) 534.56 mm (21.05 in.)
Height (compressed) 384.56 mm (15.14 in.)
Width 610.68 mm (24.04 in.)
Depth 192.28 mm (7.57 in.)
Dimensions (without stand) P2725H/P2725H WOST
Height 354.71 mm (13.97 in.)
Width 610.68 mm (24.04 in.)
Depth 50.03 mm (1.97 in.)
Stand dimensions P2725H
Height (extended) 428.30 mm (16.86 in.)
Height (compressed) 381.50 mm (15.02 in.)
Width 272.80 mm (10.74 in.)
36 │ About your monitor
Depth 192.28 mm (7.57 in.)
Base 272.80 mm (10.74 in.) x 189 mm (7.44 in.)
Weight P2725H
Weight with packaging 8.47 kg (18.67 lb)
Weight with stand assembly 6.05 kg (13.34 lb)
and cables
Weight without stand assembly 4.03 kg (8.88 lb)
(For wall mount or VESA
mount considerations - no
cables)
Weight of stand assembly 1.67 kg (3.68 lb)
Weight P2725H WOST
Weight with packaging 6.80 kg (14.99 lb)
Weight without stand assembly 4.38 kg (9.66 lb)
and with cables
Weight without stand assembly 4.03 kg (8.88 lb)
(For wall mount or VESA
mount considerations - no
cables)
*Check with the sales representative of the respective country.
About your monitor │ 37
Environmental characteristics
Model P2225H/P2425H/P2425H WOST/P2425/
P2725H/P2725H WOST
Compliant standards
• ENERGY STAR certified monitor
• EPEAT registered where applicable. EPEAT registration varies by country. See
www.epeat.net for registration status by country.
• RoHS-compliant
• TCO Certified & TCO Certified Edge
• BFR/PVC free monitor (excluding external cables)
• Arsenic-free glass and Mercury-free for the panel only
Temperature
Operating 0°C to 40°C (32°F to 104°F)
Non-operating • Storage: -20°C to 60°C (-4°F to 140°F)
• Shipping: -20°C to 60°C (-4°F to 140°F)
Humidity
Operating 10% to 80% (non-condensing)
Non-operating • Storage: 5% to 90% (non-condensing)
• Shipping: 5% to 90% (non-condensing)
Altitude
Operating 5000 m (16404 ft) (maximum)
Non-operating 12192 m (40000 ft) (maximum)
Thermal dissipation
P2225H • 204.7 BTU/Hour (Maximum)
• 37.2 BTU/Hour (On mode)
P2425H/P2425H WOST • 221.8 BTU/Hour (Maximum)
• 39.9 BTU/Hour (On mode)
P2425 • 252.5 BTU/Hour (Maximum)
• 46.4 BTU/Hour (On mode)
P2725H/P2725H WOST • 252.5 BTU/Hour (Maximum)
• 53.9 BTU/Hour (On mode)
38 │ About your monitor
Pin assignments
DisplayPort connector
Pin number 20-pin side of the connected signal cable
1 ML3 (n)
2 GND
3 ML3 (p)
4 ML2 (n)
5 GND
6 ML2 (p)
7 ML1 (n)
8 GND
9 ML1 (p)
10 ML0 (n)
11 GND
12 ML0 (p)
13 GND
14 GND
15 AUX (p)
16 GND
17 AUX (n)
18 Hot Plug Detect
19 Re-PWR
20 +3.3 V DP_PWR
About your monitor │ 39
HDMI connector
Pin number 19-pin side of the connected signal cable
1 TMDS DATA 2+
2 TMDS DATA 2 SHIELD
3 TMDS DATA 2-
4 TMDS DATA 1+
5 TMDS DATA 1 SHIELD
6 TMDS DATA 1-
7 TMDS DATA 0+
8 TMDS DATA 0 SHIELD
9 TMDS DATA 0-
10 TMDS CLOCK+
11 TMDS CLOCK SHIELD
12 TMDS CLOCK-
13 CEC
14 Reserved (N.C. on device)
15 DDC CLOCK (SCL)
16 DDC DATA (SDA)
17 DDC/CEC Ground
18 +5 V POWER
19 HOT PLUG DETECT
40 │ About your monitor
VGA connector
Pin 15-pin side of the
number connected signal cable
1 Video-Red
2 Video-Green
3 Video-Blue
4 GND
5 Self-test
6 GND-R
7 GND-G
8 GND-B
9 Computer 5 V/3.3 V
10 GND-sync
11 GND
12 DDC data
13 H-sync
14 V-sync
15 DDC clock
About your monitor │ 41
Universal Serial Bus (USB) interface
This section gives you information about the USB ports that are available on the
monitor.
Super speed USB 5 Gbps (USB 3.2 Gen1)
Transfer speed Data rate Maximum power supported
Super speed 5 Gbps 4.5 W
High speed 480 Mbps 4.5 W
Full speed 12 Mbps 4.5 W
NOTE: This monitor is super speed USB 5 Gbps (USB 3.2 Gen1)
compatible.
USB Type-C
USB Type-C Description
Data Super speed USB 5 Gbps (USB 3.2 Gen1)
USB 3.2 upstream connector
Pin number Signal name
1 VCC
2 D-
3 D+
4 GND
5 SSTX-
6 SSTX+
7 GND
8 SSRX-
9 SSRX+
42 │ About your monitor
USB 3.2 downstream connector
(Rear) (Bottom)
Pin number Signal name Pin number Signal name
1 VBUS 6 StdA_SSRX+
2 D- 7 GND_DRAIN
3 D+ 8 StdA_SSTX-
4 GND 9 StdA_SSTX+
5 StdA_SSRX- Shell Shield
USB Type-C connector
Pin number Signal name Pin number Signal name
A1 GND B1 GND
A2 TX1+ B2 TX2+
A3 TX1- B3 TX2-
A4 VBUS B4 VBUS
A5 CC1 B5 CC2
A6 D+ B6 D+
A7 D- B7 D-
A8 SBU1 B8 SBU2
A9 VBUS B9 VBUS
A10 RX2- B10 RX1-
A11 RX2+ B11 RX1+
A12 GND B12 GND
About your monitor │ 43
USB ports
• 1 super speed USB 5 Gbps (USB 3.2 Gen1) Type-B upstream - rear
• 3 super speed USB 5 Gbps (USB 3.2 Gen1) Type-A downstream - rear (2) and
bottom (1)
• 1 super speed USB 5 Gbps (USB 3.2 Gen1) Type-C downstream - bottom
NOTE: Super speed USB 5 Gbps (USB 3.2 Gen1) functionality requires
a super speed USB 5 Gbps (USB 3.2 Gen1)-capable computer.
NOTE: The USB ports on the monitor work only when the monitor is
turned on or in Standby mode. If you turn Off the monitor and then turn
it on, the attached peripherals may take a few seconds to resume
normal functionality.
Plug and play capability
You can connect the monitor to any Plug and Play-compatible system. The monitor
automatically provides the computer with its Extended Display Identification Data
(EDID) using Display Data Channel (DDC) protocols so that the computer can
configure itself and optimize the monitor settings. Most monitor installations are
automatic; you can select different settings as required. For more information about
changing the monitor settings, see Operating the monitor.
LCD monitor quality and pixel policy
During the LCD Monitor manufacturing process, it is not uncommon for one or more
pixels to become fixed in an unchanging state which are hard to see and do not
affect the display quality or usability. For more information on Dell Monitor Quality
and Pixel Policy, see www.dell.com/pixelguidelines.
44 │ About your monitor
Ergonomics
CAUTION: Improper or prolonged usage of keyboard may result in
injury.
CAUTION: Viewing the monitor screen for extended periods of time may
result in eye strain.
For comfort and efficiency, observe the following guidelines when setting up and
using your computer workstation:
• Position your computer so that the monitor and keyboard are directly in front
of you as you work. Special shelves are commercially available to help you
correctly position your keyboard.
• To reduce the risk of eye strain and neck, arm, back, or shoulder pain from
using the monitor for long period, we recommend you to:
1. Set the distance of the screen between 20 to 28 in. (50 - 70 cm) from your
eyes.
2. Blink frequently to moisten your eyes or wet your eyes with water after
prolonged usage of the monitor.
3. Take regular and frequent breaks for 20 minutes every two hours.
4. Look away from your monitor and gaze at a distant object that is 20 feet
away for at least 20 seconds during the breaks.
5. Perform stretches to relieve tension in the neck, arm, back, and shoulders
during the breaks.
• Ensure that the monitor screen is at eye level or slightly lower when you are
sitting in front of the monitor.
• Adjust the tilt of the monitor, its contrast, and brightness settings.
• Adjust the ambient lighting around you (such as overhead lights, desk lamps,
and the curtains or blinds on nearby windows) to minimize reflections and
glare on the monitor screen.
• Use a chair that provides good lower-back support.
• Keep your forearms horizontal with your wrists in a neutral, comfortable
position while using the keyboard or mouse.
• Always leave space to rest your hands while using the keyboard or mouse.
• Let your upper arms rest naturally on both sides.
• Ensure that your feet are resting flat on the floor.
About your monitor │ 45
• When sitting, make sure that the weight of your legs is on your feet and not on
the front portion of your seat. Adjust your chair's height or use a footrest if
necessary, to maintain a proper posture.
• Vary your work activities. Try to organize your work so that you do not have to
sit and work for extended periods of time. Try to stand or get up and walk
around at regular intervals.
• Keep the area under your desk clear of obstructions and cables or power
cords that may interfere with comfortable seating or present a potential trip
hazard.
Monitor screen at or
below eye level
Monitor and
keyboard
positioned
directly in front
of the user
Wrists relaxed
and flat
Feet flat on
the floor
46 │ About your monitor
Handling and moving your display
To ensure that the monitor is handled safely when lifting or moving it, follow these
guidelines:
• Before moving or lifting the monitor, turn off your computer and the monitor.
• Disconnect all cables from the monitor.
• Place the monitor in the original box with the original packing materials.
• Hold the bottom edge and the side of the monitor firmly without applying
excessive pressure when lifting or moving the monitor.
• When lifting or moving the monitor, ensure the screen is facing away from you
and do not press on the display area to avoid any scratches or damage.
• When transporting the monitor, avoid any sudden shock or vibration to it.
About your monitor │ 47
• When lifting or moving the monitor, do not turn the monitor upside down while
holding the stand base or stand riser. This may result in accidental damage to
the monitor or cause personal injury.
Maintenance guidelines
Cleaning your monitor
CAUTION: Read and follow the Safety instructions before cleaning the
monitor.
WARNING: Before cleaning the monitor, unplug the monitor power
cable from the electrical outlet.
For best practices, follow the instructions in the list below when unpacking,
cleaning, or handling your monitor:
• Use a clean cloth that is slightly dampened with water to clean the stand
assembly, the screen, and the chassis of your Dell monitor. If available, use a
screen-cleaning tissue or solution suitable for cleaning Dell monitors.
• After cleaning the surface of the table, ensure that it is thoroughly dry and
free from any moisture or cleaning agent before placing your Dell monitor on
it.
CAUTION: Do not use detergents or other chemicals such as benzene,
thinner, ammonia, abrasive cleaners, alcohol, or compressed air.
CAUTION: Using chemicals for cleaning may cause changes in the
appearance of the monitor, such as color fading, milky film on the
monitor, deformation, uneven dark shade, and peeling of screen area.
WARNING: Do not spray the cleaning solution or even water directly on
the surface of the monitor. Doing so will allow liquids to accumulate at
the bottom of the display panel and corrode the electronics resulting in
permanent damage. Instead, apply the cleaning solution or water to a
soft cloth and then clean the monitor.
48 │ About your monitor
NOTE: Monitor damage due to improper cleaning methods and the use
of benzene, thinner, ammonia, abrasive cleaners, alcohol, compressed
air, detergent of any kind will lead to a Customer Induced Damage
(CID). CID is not covered under the standard Dell warranty.
• If you notice white residual powder when you unpack your monitor, wipe it off
with a cloth.
• Handle your monitor with care as a darker-colored monitor may get scratched
and show white scuff marks more than a lighter-colored monitor.
• To help maintain the best image quality on your monitor, use a dynamically
changing screen saver and turn off your monitor when not in use.
About your monitor │ 49
Setting up the monitor
Attaching the stand
NOTE: The stand assembly is not pre-installed when the monitor is
shipped from the factory.
NOTE: The following instructions are applicable only for the stand that
was shipped with your monitor. If you are attaching a stand that you
purchased from any other source, follow the setup instructions that
were included with the stand.
To attach the monitor stand:
1. Remove the stand riser and stand base from the packaging cushion.
NOTE: The images are for the purpose of illustration only. The
placement and appearance of the package cushion may vary by model.
2. Insert the stand base blocks fully into the stand slot.
3. Lift the screw handle and turn the screw clockwise.
50 │ Setting up the monitor
4. After fully tightening the screw, fold the screw handle flat within the recess.
5. Lift the protective cover, as shown, to access the VESA area for stand
assembly.
NOTE: Before attaching the stand assembly to the display, ensure that
the front plate flap is fully opened, as shown below, to allow space for
assembly.
6. Attach the stand assembly to the display.
• Fit the two tabs on the upper part of the stand to the groove on the back of
the display.
• Press the stand down till it snaps into place.
Setting up the monitor │ 51
7. Hold the stand riser and lift the monitor carefully, then place it on a flat
surface.
NOTE: Lift the monitor carefully to prevent it from slipping or falling.
8. Remove the protective cover from the monitor.
52 │ Setting up the monitor
Connecting your monitor
WARNING: Before you begin any of the procedures in this section,
follow the Safety instructions.
NOTE: Dell monitors are designed to work optimally with the Dell-
supplied cables inside the box. Dell does not guarantee the video quality
and performance if non-Dell cables are used.
NOTE: Route the cables through the cable-management slot before
connecting them.
NOTE: Do not connect all the cables to the computer at the same time.
NOTE: The images are for the purpose of illustration only. The
appearance of the computer may vary.
To connect your monitor to the computer:
1. Turn off your computer and disconnect the power cable.
2. Connect the DisplayPort, HDMI, or VGA cable from your monitor to the
computer.
3. Connect the USB 3.2 Gen1 upstream port on the monitor and an appropriate
USB 3.2 Gen1 port on your computer with the supplied USB cable (see Rear
and bottom view for details).
4. Connect the USB peripherals to the USB 3.2 Gen1 downstream ports on the
monitor.
5. Plug the power cables for your computer and monitor into a nearby outlet.
6. Turn on the monitor and the computer.
If your monitor displays an image, installation is complete. If it does not display an
image, see Common problems.
Connecting the DisplayPort (DP to DP) cable
Setting up the monitor │ 53
Connecting the HDMI cable (optional)
Connecting the VGA cable (optional)
Organizing your cables
When connecting the necessary cables (see Connecting your monitor for cable
attachment), organize all cables as shown above.
54 │ Setting up the monitor
Securing your monitor using Kensington lock (optional)
The security-lock slot is located at the bottom of the monitor (see Security-lock
slot). Secure your monitor to a table using the Kensington security lock.
For more information on using the Kensington lock (sold separately), see the
documentation that is shipped with the lock.
NOTE: The image is for the purpose of illustration only. The appearance
of the lock may vary.
Setting up the monitor │ 55
Removing the monitor stand
NOTE: To prevent scratches on the LCD screen when removing the
stand, ensure that the monitor is placed on a soft surface and handle it
carefully.
NOTE: The following steps are specifically for removing the stand that
is shipped with your monitor. If you are removing a stand that you
purchased from any other source, follow the setup instructions that are
included with the stand.
To remove the stand:
1. Place the monitor on a soft cloth or cushion.
2. Press and hold the stand release button at the back of the display.
3. Lift the stand assembly up and away from the monitor.
56 │ Setting up the monitor
VESA wall mounting (optional)
(Screw dimension: M4x10 mm).
Refer to the instructions that come with the VESA-compatible wall mounting kit.
1. Place the monitor panel on a soft cloth or cushion on a stable flat table.
2. Remove the stand (see Removing the monitor stand).
3. Use a Phillips crosshead screwdriver to remove the four screws securing the
plastic cover.
4. Attach the mounting bracket from the wall mounting kit to the monitor.
5. Mount the monitor on the wall. For more information, see the documentation
that is shipped with the wall mounting kit.
NOTE: For use only with UL or CSA or GS-listed wall mount bracket
with minimum weight or load bearing capacity of 10.32 kg (P2225H)/
12.48 kg (P2425H/P2425H WOST)/12.60 kg (P2425)/16.12 kg
(P2725H/P2725H WOST).
Setting up the monitor │ 57
Operating the monitor
Turn on the monitor
Press the power button to turn on the monitor.
Using the joystick control
Use the joystick control on the rear of the monitor to make On-Screen Display
(OSD) adjustments.
1. Press the joystick to launch the Menu Launcher.
2. Move the joystick up or down or left or right to toggle through options.
3. Press the joystick again to confirm the selection.
Joystick Description
• When there is no OSD on the screen, press the joystick to launch
the Menu Launcher. See Accessing the Menu Launcher.
• When the OSD is displayed, press the joystick to confirm the
selection or save the settings.
58 │ Operating the monitor
• For 2-way (right and left) directional navigation.
• Move right to enter the submenu.
• Move left to the upper-level menu or exit from the current menu.
• For 2-way (up and down) directional navigation.
• Toggles between the menu items.
• Increases (up) or decreases (down) the parameters of selected
menu item.
Enable Menu Voice function (optional)
This is an accessibility feature for people who are visually impaired.
This feature can also be disabled in the Main Menu.
1. Power on the monitor by pressing the concave button.
2. Connect the Dell Monitor Text to Speech User Interface Module-TS23*
to the USB port marked CVAA at the back of the monitor. Upon successful
connection to the correct USB port, you will receive an audio feedback saying
CVAA connected.
3. Utilize the joystick to activate the On-Screen Display (OSD) menu.
NOTE: After setting up. you may press and hold the joystick for 3
seconds to deactivate or reactivate the Menu Voice.
NOTE: The following functions are disabled when Menu Voice is on:
- Lock (Menu Lock)
- Language
For additional information, please go to:
https://www.dell.com/learn/us/en/uscorp1/policies-website-accessibility.
*Compliant with the 21st Century Communications and Video Accessibility Act
(CVAA).
NOTE: Menu Voice function is only available in North America
Region on P2725H with TS23 (provided separately upon request).
Operating the monitor │ 59
Using the On-Screen Display (OSD) menu
Accessing the Menu Launcher
When you toggle or press the joystick, the Menu Launcher appears to let you
access the OSD main menu and shortcut functions,
To select a function, move the joystick.
The following table describes the Menu Launcher functions:
Label Icon Description
1 To launch the On-Screen Display (OSD) main menu.
See Accessing the menu system.
Menu
2 When you move the joystick to the left or right to
toggle through the shortcut functions, the selected
item will be highlighted and shifted to the center
position. Press the joystick to enter its submenu.
• Input Source: To choose an input source from the
listed video signals.
• Preset Modes: To choose a preferred color mode
Shortcut from the list of preset modes.
functions • Brightness/Contrast: To access the adjustment
sliders of brightness and contrast.
NOTE: You can set your preferred shortcut keys. For
more information, see Personalize.
NOTE: After you change the settings, follow the navigation keys to confirm the
changes before proceeding to another function or exiting.
3 To exit the Menu Launcher.
Exit
60 │ Operating the monitor
Using the navigation keys
When the OSD main menu is active, move the joystick to configure the settings,
following the navigation keys displayed below the OSD.
NOTE: To exit the current menu item and return to the previous menu,
move the joystick to the left until you exit.
Operating the monitor │ 61
Accessing the menu system
NOTE: After you change the settings, press the joystick to save the
changes before exiting or proceeding to another menu.
Icon Menu and Description
submenu
Brightness/ Adjusts the brightness and the contrast of the display.
Contrast
Brightness Brightness adjusts the luminance of the backlight.
Move the joystick up or down to increase or decrease
the brightness level (min. 0/max. 100).
Contrast Adjust the Brightness first, and then adjust the
Contrast only if further adjustment is necessary.
The Contrast function adjusts the degree of difference
between darkness and lightness on the monitor screen.
Move the joystick up or down to increase or decrease
the contrast level (min. 0/max. 100).
62 │ Operating the monitor
Auto Adjust Even though your computer recognizes your monitor on
startup, the Auto Adjust function optimizes the display
settings for use with your particular setup.
Auto Adjust allows the monitor to self-adjust to the
incoming video signal. After using Auto Adjust, you can
further tune your monitor by using the Pixel Clock
(Coarse) and Phase (Fine) controls under Display
settings.
The following message appears as the monitor
automatically adjusts to the current input:
NOTE: In most cases, Auto Adjust produces the best
image for your configuration.
NOTE: Auto Adjust is only available when your
monitor is connected using the VGA cable.
Operating the monitor │ 63
Input Source Select between the different video signals that may be
connected to your monitor.
VGA Select VGA when you are using the VGA connector.
Press the joystick to confirm the selection.
DP Select DP when you are using the DisplayPort (DP)
connector. Press the joystick to confirm the selection.
HDMI Select HDMI when you are using the HDMI connector.
Press the joystick to confirm the selection.
Rename Inputs Allows you to specify a preset input name for the
selected input source. The preset options are PC, PC 1,
PC 2, Laptop, Laptop 1, and Laptop 2. The default
setting is Off.
NOTE: It is not applicable for the input names shown in
the warning messages and Display Info.
Auto Select Automatically scans for available input sources. The
default is On. Press the joystick to confirm the
selection.
64 │ Operating the monitor
Options for Allows you to set this function to:
DP/HDMI • Prompt for Multiple Inputs: Always displays the
“Switch to DP/HDMI Video Input” message for
you to choose whether to switch or not.
• Always Switch: Automatically switches to DP/
HDMI video input (without prompting) when the
DisplayPort or HDMI cable is connected.
• Off: Never automatically switches to DP/HDMI
video input when the DisplayPort or HDMI cable is
connected.
Press the joystick to confirm the selection.
NOTE: This function is not available when Auto Select
is set to Off.
Reset Input Resets your monitor input settings to the default
Source settings.
Color Adjusts the color setting mode.
Operating the monitor │ 65
Preset Modes Allows you to choose from the list of preset color
modes. Press the joystick to confirm the selection.
• Standard: This is the default setting. Using a low
blue light panel, this monitor is certified by TÜV to
reduce blue light output and create more relaxing
and less stimulating images.
• Movie: Loads color settings ideal for movies.
• Game: Loads color settings ideal for most gaming
applications.
• Warm: Presents colors at lower color temperatures.
The screen appears warmer with a red/yellow tint.
• Cool: Presents colors at higher color temperatures.
The screen appears cooler with a blue tint.
• Custom Color: Allows you to manually adjust the
color settings (R/G/B) and create your own preset
color mode.
66 │ Operating the monitor
Input Color Allows you to set the video input mode to:
Format • RGB: Select this option if your monitor is connected
to a computer or a media player that supports RGB
output.
• YCbCr/YPbPr*: Select this option if your media
player supports only YCbCr/YPbPr output.
Press the joystick to confirm the selection.
*When VGA input is selected.
Operating the monitor │ 67
Hue This function can shift the color of the video image to
green or purple. This is used to adjust the desired flesh
tone color. Move the joystick to adjust the hue level
from '0' to '100'.
NOTE: The function is available only when you select
Movie or Game preset mode.
Saturation This function can adjust the color saturation of the
video image. Move the joystick to adjust the saturation
level from '0' to '100'.
NOTE: The function is available only when you select
Movie or Game preset mode.
Reset Color Resets the color settings to the default settings.
68 │ Operating the monitor
Display Use Display to adjust the images.
P2225H/P2425H/P2425H WOST/P2725H/
P2725H WOST
P2425
Aspect Ratio Adjusts the image ratio to 16:9 (P2225H/P2425H/
P2425H WOST/P2725H/P2725H WOST), 16:10
(P2425), 4:3, or 5:4.
Horizontal Move the joystick to adjust the image left or right (min.
Position 0/max. 100).
NOTE: The function is only available for VGA input.
Operating the monitor │ 69
Vertical Move the joystick to adjust the image up or down (min.
Position 0/max. 100).
NOTE: The function is only available for VGA input.
Sharpness This function can make the image look sharper or softer.
Move the joystick to adjust the sharpness level from '0'
to '100'.
Pixel Clock The Phase and Pixel Clock adjustments allow you to
adjust your monitor to your preference.
Move the joystick to adjust for best image quality.
NOTE: The function is only available for VGA input.
Phase If satisfactory results are not obtained using the Phase
adjustment, use the Pixel Clock (coarse) adjustment
and then use Phase (fine) again.
NOTE: The function is only available for VGA input.
Response Time Allows you to set the response time to Normal or Fast.
Reset Display Resets all display settings to the factory preset values.
70 │ Operating the monitor
Menu Adjusts the settings of the OSD, such as the languages
of the OSD, the amount of time the menu remains on
screen, and so on.
Language Sets the OSD display to one of the eight languages
(English, Spanish, French, German, Brazilian
Portuguese, Russian, Simplified Chinese, or Japanese).
Rotation Press the joystick to rotate the OSD by 0/90/270
degrees.
You can adjust the menu according to your display
rotation.
Transparency Select to change the menu transparency by moving the
joystick (min. 0/max. 100).
Timer Sets the length of time for the OSD to remain active
after your last operation with the joystick.
Move the joystick to adjust the slider in 1 second
increments, from 5 to 60 seconds.
Operating the monitor │ 71
Lock With the control buttons on the monitor is locked, you
can prevent others from accessing the controls.
• Menu Buttons: All joystick functions are locked and
not accessible by the user.
• Power Button: Only the Power button is locked and
not accessible by the user.
• Menu + Power Buttons: Both the joystick & Power
button are locked and not accessible by the user.
The default setting is Disable.
Alternative Lock Method: You can move and hold the
joystick up or down or left or right for 4 seconds to set
the lock options using the pop-up menu, and then press
the joystick to confirm the configuration.
NOTE: To unlock, move and hold the joystick up or
down or left or right for 4 seconds, and then press the
joystick to confirm the changes and close the pop-up
menu.
Reset Menu Resets all OSD settings to the factory preset values.
72 │ Operating the monitor
Personalize
Shortcut Key 1 Select a function from Preset Modes, Brightness/
Shortcut Key 2 Contrast, Auto Adjust, Input Source, Aspect Ratio,
Shortcut Key 3 Rotation, or Display Info and set it as a shortcut key.
Power Button Allows you to set the state of the power light to save
LED energy.
USB Charging Allows you to enable or disable USB function during
monitor standby mode.
Reset Resets all settings under the Personalize menu to the
Personalization factory preset values.
Operating the monitor │ 73
Others Adjusts the OSD settings, such as DDC/CI, LCD
Conditioning, Self-Diagnostic, and so on.
DDC/CI DDC/CI (Display Data Channel/Command Interface)
allows you to adjust the monitor settings using software
on your computer. Enable this function for the best user
experience and optimum performance of your monitor.
You can disable this function by selecting Off.
74 │ Operating the monitor
LCD Helps reduce minor cases of image retention.
Conditioning Depending on the degree of image retention, the
program may take some time to run. You can enable this
function by selecting On.
Self- Select this function to run the built-in diagnostics, see
Diagnostic Built-in diagnostics.
Reset Others Resets all settings under the Others menu to the
factory preset values.
Factory Reset Restore all preset values to the factory default settings.
These are also the settings for ENERGY STAR® tests.
Operating the monitor │ 75
More Use the menu to view the monitor’s information or seek
Information more monitor support.
Display Info Select to display the current settings, firmware version,
and service tag of your monitor.
NOTE: The image shown above is for the purpose of
illustration only. The information may vary depending on
the model and current settings.
Dell Monitor To access the general monitor support materials for
Support your monitor, use your smartphone to scan the QR
code.
76 │ Operating the monitor
OSD messages
Initial Setup
When Factory Reset is selected, the following message appears:
If you select Yes to reset to default settings, the following message appears:
Operating the monitor │ 77
OSD warning message
When the monitor does not support a particular resolution mode, you will see the
following message:
P2225H/P2425H/P2425H WOST/P2725H/P2725H WOST
P2425
This means that the monitor cannot synchronize with the signal that it is receiving
from the computer. See Monitor specifications for the Horizontal and Vertical
frequency ranges addressable by this monitor. The recommended mode is 1920 x
1080 (P2225H/P2425H/P2425H WOST/P2725H/P2725H WOST)/1920 x
1200 (P2425).
When you adjust the Brightness level above the default level for the first time, the
following message appears:
NOTE: If you select Yes, the message will not appear the next time you
change the Brightness setting.
78 │ Operating the monitor
You will see the following message before the Lock function is activated:
NOTE: The message may be slightly different according to the selected
settings.
When you change the default USB Charging setting for the first time, the
following message appears:
NOTE: If you select Yes, the message will not appear the next time you
change the USB Charging setting. When you perform the factory reset
(see Factory Reset), the message will appear again.
You will see the following message before the DDC/CI function is disabled:
Operating the monitor │ 79
When the monitor goes into Standby mode, the following message appears:
Activate the computer and wake up the monitor to gain access to the OSD.
The OSD functions only in the normal operation mode. If you press the joystick
during the Standby mode, the following message will appear depending on the
selected input:
Activate the computer and the monitor to gain access to the OSD.
NOTE: The message may be slightly different according to the
connected input signal.
If DisplayPort, HDMI, or VGA input is selected and the corresponding cable is not
connected, the following message will appear:
or
NOTE: The message may be slightly different according to the selected
input signal.
See Troubleshooting for more information.
80 │ Operating the monitor
Locking the control buttons
You can lock the monitor control buttons to prevent access to the OSD menu and/
or power button.
1. Move and hold the joystick up or down or left or right for about 4 seconds
until a pop-up menu appears.
2. Move the joystick to select one of the following options:
• : The OSD menu settings are locked and not accessible.
• : The power button is locked.
: The OSD menu settings are not accessible and the power button is
•
locked.
3. Press the joystick to confirm the configuration.
To unlock, move and hold the joystick up or down or left or right for about 4
seconds until a menu appears, and then select to unlock and close the pop-up
menu.
Operating the monitor │ 81
Setting the maximum resolution
NOTE: The steps may vary slightly depending on the version of
Windows you have.
To set the maximum resolution for the monitor:
In Windows 8.1:
1. For Windows 8.1, select the Desktop tile to switch to classic desktop.
2. Right-click on the desktop and click Screen resolution.
3. If you have more than one monitor connected, ensure that you select
P2225H/P2425H/P2425/P2725H.
4. Click the Screen Resolution dropdown list and select 1920 x 1080
(P2225H/P2425H/P2425H WOST/P2725H/P2725H WOST)/1920 x
1200 (P2425).
5. Click OK.
In Windows 10 and Windows 11:
1. Right-click on the desktop and click Display settings.
2. If you have more than one monitor connected, ensure to select P2225H/
P2425H/P2425/P2725H.
3. Click the Display Resolution dropdown list and select 1920 x 1080
(P2225H/P2425H/P2425H WOST/P2725H/P2725H WOST)/1920 x
1200 (P2425).
4. Click Keep changes.
If you do not see 1920 x 1080/1920 x 1200 as an option, you must update your
graphics driver to the latest version. Depending on your computer, complete one of
the following procedures:
If you have a Dell desktop or laptop:
• Go to www.dell.com/support, enter your service tag, and download the latest
driver for your graphics card.
If you are using a non-Dell computer (laptop or desktop):
• Go to the support site for your non-Dell computer and download the latest
graphic card drivers.
• Go to the graphics card’s website and download the latest graphic card
drivers.
82 │ Operating the monitor
Using the tilt, swivel, pivot and height adjustment
NOTE: The following instructions are applicable only for attaching the
stand that was shipped with your monitor. If you are attaching a stand
that you purchased from any other source, follow the setup
instructions that were included with the stand.
Tilt and swivel adjustment
With the stand attached to the monitor, you can tilt and swivel the monitor for the
most comfortable viewing angle.
NOTE: The stand assembly is not pre-installed when the monitor is
shipped from the factory.
Height adjustment
NOTE: The stand extends vertically up to 150 mm. The following image
illustrates how to extend the stand vertically.
Operating the monitor │ 83
Pivot adjustment
Before you rotate the display, ensure it is completely extended vertically and
completely tilted up to avoid hitting the bottom edge of the monitor.
Rotate clockwise
84 │ Operating the monitor
Rotate counterclockwise
NOTE: To use the Display Rotation function (Landscape versus Portrait
view) with your Dell computer, you require an updated graphics driver
that is not included with this monitor. To download the graphics driver,
go to www.dell.com/support and see the Download section for Video
Drivers for latest driver updates.
NOTE: In the Portrait mode, you may experience performance
degradation when using graphic-intensive applications such as 3D
gaming.
Operating the monitor │ 85
Adjusting the rotation display settings of your system
After you have rotated your monitor, you need to complete the procedure below to
adjust the Rotation Display Settings of your system.
NOTE: If you are using the monitor with a non-Dell computer, you need
to go to the graphics driver website or your computer manufacturer
website for information on rotating the 'contents' on your display.
To adjust the Rotation Display Settings:
1. Right-click on the desktop and click Properties.
2. Select the Settings tab and click Advanced.
3. If you have an AMD graphics card, select the Rotation tab and set the
preferred rotation.
4. If you have an NVIDIA graphics card, click the NVIDIA tab, in the left-hand
column select NVRotate, and then select the preferred rotation.
5. If you have an Intel graphics card, select the Intel graphics tab, click Graphic
Properties, select the Rotation tab, and then set the preferred rotation.
NOTE: If you do not see the rotation option or it is not working
correctly, go to www.dell.com/support and download the latest driver
for your graphics card.
86 │ Operating the monitor
Troubleshooting
WARNING: Before you begin any of the procedures in this section,
follow the Safety instructions.
Self-test
Your monitor provides a self-test feature that allows you to check whether your
monitor is functioning properly. If your monitor and computer are properly
connected but the monitor screen remains dark, run the monitor self-test by
performing the following steps:
1. Turn off both your computer and the monitor.
2. Unplug the video cable from the computer.
3. Turn on the monitor.
If the monitor cannot sense a video signal and is working correctly, the following
message will appear:
or
NOTE: The message may be slightly different according to the
connected input signal.
NOTE: While in self-test mode, the power LED remains white.
4. This box also appears during normal system operation, if the video cable
becomes disconnected or damaged.
5. Turn off your monitor and reconnect the video cable; then turn on both your
computer and the monitor.
If your monitor screen remains blank after you use the previous procedure, check
your video controller and computer, because your monitor is functioning properly.
Troubleshooting │ 87
Built-in diagnostics
Your monitor has a built-in diagnostic tool that helps you determine if the screen
abnormality you are experiencing is an inherent problem with your monitor, or with
your computer and video card.
To run the built-in diagnostics:
1. Ensure that the screen is clean (no dust particles on the surface of the
screen).
2. Move or press the joystick to launch the Menu Launcher.
3. Move the joystick up to select and open the Main Menu.
4. Move the joystick to navigate and select Others and then Self-Diagnostic.
5. Press the joystick to initiate the built-in diagnostics. A gray screen is displayed.
6. Observe if the screen has any defects or abnormalities.
7. Toggle the joystick once again until a red screen is displayed.
8. Observe if the screen has any defects or abnormalities.
9. Repeat steps 7 and 8 until the screen displays green, blue, black, and white
colors. Note any abnormalities or defects.
The test is complete when a text screen is displayed. To exit, toggle the joystick
control again.
If you do not detect any screen abnormalities upon using the built-in diagnostic tool,
the monitor is functioning properly. Check the video card and computer.
88 │ Troubleshooting
Common problems
The following table contains general information about common monitor problems
you might encounter and the possible solutions:
Common What you Possible solutions
symptoms experience
No video/power No picture • Ensure that the video cable connecting the
LED off monitor and the computer is properly
connected and secure.
• Verify that the power outlet is functioning
properly using any other electrical
equipment.
• Ensure that the power button is pressed
fully.
• Ensure that the correct input source is
selected in the Input Source menu.
No video/power No picture or • Increase brightness and contrast controls
LED on no brightness using the OSD.
• Perform monitor self-test feature check.
• Check for bent or broken pins in the video
cable connector.
• Run the built-in diagnostics. For more
information, see Built-in diagnostics.
• Ensure that the correct input source is
selected in the Input Source menu.
Poor focus Picture is • Perform Auto Adjust through OSD.
fuzzy, blurry, • Adjust the Phase and Pixel Clock controls
or ghosting through OSD.
• Eliminate video extension cables.
• Reset the monitor to factory settings.
• Change the video resolution to the correct
aspect ratio.
Troubleshooting │ 89
Shaky/jittery Wavy picture • Perform Auto Adjust through OSD.
video or fine • Adjust the Phase and Pixel Clock controls
movement through OSD.
• Reset the monitor to factory settings.
• Check environmental factors.
• Relocate the monitor and test in another
room.
Missing pixels LCD screen • Cycle power On-Off.
has spots • Pixel that is permanently off is a natural
defect that can occur in LCD technology.
• For more information on Dell Monitor
Quality and Pixel Policy, see Dell Support
site at: www.dell.com/pixelguidelines.
Stuck-on pixels LCD screen • Cycle power On-Off.
has bright • Pixel that is permanently off is a natural
spots defect that can occur in LCD technology.
• For more information on Dell Monitor
Quality and Pixel Policy, see Dell Support
site at: www.dell.com/pixelguidelines.
Brightness Picture too • Reset the monitor to factory settings.
problems dim or too • Adjust brightness and contrast controls
bright using the OSD.
Geometric Screen not • Reset the monitor to factory settings.
distortion centered • Perform Auto Adjust through OSD.
correctly
• Adjust horizontal and vertical controls
through OSD.
• When using HDMI/DisplayPort input, the
positioning adjustments are not available.
90 │ Troubleshooting
Horizontal/ Screen has • Reset the monitor to factory settings.
vertical lines one or more • Perform Auto Adjust through OSD.
lines
• Adjust the Phase and Pixel Clock controls
through OSD.
• Perform monitor self-test feature check
(see Self-test) and determine if these lines
are also in self-test mode.
• Check for bent or broken pins in the video
cable connector.
• Run the built-in diagnostics. For more
information, see Built-in diagnostics.
• When using HDMI/DisplayPort input, the
Pixel Clock and Phase adjustments are
not available.
Synchronization Screen is • Reset the monitor to factory settings.
problems scrambled or • Perform Auto Adjust through OSD.
appears torn
• Adjust the Phase and Pixel Clock controls
through OSD.
• Perform monitor self-test feature check
(see Self-test) to determine if the
scrambled screen appears in self-test
mode.
• Check for bent or broken pins in the video
cable connector.
• Restart the computer in the safe mode.
Safety related Visible signs • Do not perform any troubleshooting steps.
issues of smoke or • Contact Dell immediately.
sparks
Intermittent Monitor • Ensure that the video cable connecting the
problems malfunctions monitor to the computer is connected
on and off properly and is secure.
• Reset the monitor to factory settings.
• Perform monitor self-test feature check
(see Self-test) to determine if the
scrambled screen appears in self-test
mode.
Troubleshooting │ 91
Missing color Picture • Perform monitor self-test feature check
missing color (see Self-test).
• Ensure that the video cable connecting the
monitor to the computer is connected
properly and is secure.
• Check for bent or broken pins in the video
cable connector.
Wrong color Picture color • Change the settings of the Preset Modes
not good in the Color menu OSD depending on the
application.
• Adjust the R/G/B values under Custom
Color in the Color menu OSD.
• Change the Input Color Format to RGB
or YCbCr/YPbPr in the Color settings
OSD.
• Run the built-in diagnostics. For more
information, see Built-in diagnostics.
Image retention Faint shadow • Set the screen to turn off after a few
from a static from the minutes of screen idle time. These can be
image left on the static image adjusted in Windows Power Options or Mac
monitor for a long displayed Energy Saver setting.
period of time appears on • Alternatively, use a dynamically changing
the screen screensaver.
Video ghosting or Video Change the Response Time in the Display
overshooting ghosting, menu OSD to Normal or Fast, depending on
shadows or your application and usage.
color smear
while
scrolling
NOTE: Auto Adjust, Phase, and Pixel Clock are only available for VGA
input source.
92 │ Troubleshooting
Product specific problems
Specific What you Possible solutions
symptoms experience
Screen image is too Image is centered on • Check the Aspect Ratio setting in
small screen, but does not the Display menu OSD.
fill the entire viewing • Reset the monitor to factory settings.
area
Cannot adjust the OSD does not • Turn off the monitor, unplug the
monitor with the appear on the screen power cord, plug it back, and then
joystick turn on the monitor.
• Check whether the OSD menu is
locked. If yes, move and hold the
joystick up/down/left/right for 4
seconds to unlock (see Lock and
Locking the control buttons).
No input signal No picture, the LED • Check the signal source. Ensure the
when you press the light is white computer is not in the power saving
power button or mode by moving the mouse or
toggle the joystick pressing any key on the keyboard.
• Check whether the signal cable is
plugged in properly. Re-plug the
signal cable if necessary.
• Reset the computer or video player.
The picture does The picture cannot • Due to different video formats
not fill the entire fill the height or (aspect ratio) of DVDs, the monitor
screen width of the screen may display in full screen.
• Run the built-in diagnostics. For more
information, see Built-in diagnostics.
No video at HDMI/ When connected to Unplug the HDMI/DisplayPort/VGA
DisplayPort/VGA some dongle/ cable from dongle/docking device, then
docking device at plug the docking HDMI/DisplayPort/
the port, there is no VGA cable into the notebook.
video when
unplugging/plugging
the cable from the
notebook
Troubleshooting │ 93
When a PS console A message appears Change the resolution of the PS console
is connected, the to notify you that the in Safe Mode. For the information about
monitor is not monitor does not setting up the resolution, go to the
compatible with support the current official website of PlayStation.
the 1080i input timing.
(interlaced) video
timing
Universal Serial Bus (USB) specific problems
Specific What you Possible solutions
symptoms experience
USB interface is USB peripherals • Check that your monitor is turned On.
not working are not working • Reconnect the upstream cable to your
computer.
• Reconnect the USB peripherals
(downstream connector).
• Switch off and then turn on the
monitor again.
• Reboot the computer.
• Some USB devices like external
portable HDD require higher electric
current; connect the device directly to
the computer system.
Super speed USB Super speed USB • Check that your computer is super
5 Gbps (USB 3.2 5 Gbps (USB 3.2 speed USB 5 Gbps (USB 3.2 Gen1)-
Gen1) interface is Gen1) peripherals compatible.
slow working slowly or • Some computers have USB 3.2, USB
not working at all 2.0, and USB 1.1 ports. Ensure that the
correct USB port is used.
• Reconnect the upstream cable to your
computer.
• Reconnect the USB peripherals
(downstream connector).
• Reboot the computer.
94 │ Troubleshooting
Wireless USB Wireless USB • Increase the distance between the
peripherals stop peripherals USB 3.2 peripherals and the wireless
working when a responding slowly USB receiver.
USB 3.2 device is or only working as • Position your wireless USB receiver as
plugged in the distance close as possible to the wireless USB
between peripherals.
themselves and
• Use a USB-extender cable to position
their receiver
the wireless USB receiver as far away
decreases
as possible from the USB 3.2 port.
Wireless USB When plugged into Unplug the Wireless USB Mouse receiver
mouse does not one of the USB and re-plug it into one of the Quick
work properly ports on the rear Access USB ports at the bottom of the
side of the monitor, monitor.
the Wireless USB
mouse lags or
freezes during use
Troubleshooting │ 95
Regulatory information
FCC notices (U.S. only) and other regulatory information
For FCC notices and other regulatory information, see the regulatory compliance
website located at www.dell.com/regulatory_compliance.
EU product database for energy label and product information
sheet
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96 │ Regulatory information
Contacting Dell
To contact Dell for sales, technical support, or customer service issues, see
www.dell.com/contactdell.
NOTE: Availability varies by country and product, and some services
may not be available in your country.
NOTE: If you do not have an active internet connection, you can find
contact information on your purchase invoice, packing slip, bill, or Dell
product catalog.
Contacting Dell │ 97