Framework
Framework
Framework – V10
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Percentage of Items
Domain
on Test
Operations vs Project
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Operations Management
Project Operation
• Unique • Ongoing
• Temporary • Repetitive
• Definite Start & End Date • Functional Manager
• Project manager • Projects outputs
• Product owner become operations
Operations Management
Agile Classical
Project Operation
Project
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What is Project?
• A project is a temporary endeavor undertaken to create a unique product,
service, or result.
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Product: An artifact that is produced, is quantifiable, and can be either an end item in
itself or a component item. Additional words for products are material and goods.
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Example of a Portfolio
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Example of a Portfolio
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Project Management
Predictive (Plan-driven):
Scope defined in detail early in the project Detailed plans are created
Agile (change-driven):
Scope cannot be defined up front Smaller increments
Hybrid:
Uses aspects of both predictive and agile
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Project Framework
Questions
Question #1:
A friend tells you that he has been assigned to a project to improve air quality
near the refinery. The project title does not say anything to you, so you want him
to explain what tangible items the project will produce. What do you ask about?
A) Project deliverables
B) Project activities
C) Project phases
D) Project objectives
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Project Framework
Questions
Question #2:
To develop and launch a new product a company initiates five projects. One of
the projects is considered strategic and others support the initiative. The projects
will use resources from different departments within the company and are
sponsored by two private organizations. What is the best course of actions to
improve management and effectiveness of the projects?
A) Integrate projects into a program
B) Assign experienced managers for the projects
C) Ensure that the sponsors understand interrelations between the projects
D) Get a single sponsor for the projects
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Process Groups
Initiating
Planning
Executing
Closing
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Intangible Benefit: A benefit that cannot be directly measured objectively and instead
relies on a proxy or representative, measure, or evaluation.
Tangible Benefit: A benefit that can be measured objectively based upon evidence.
Benefit Owner: The individual or group accountable for direction, related decisions,
realization, and sustainment of benefits throughout the organization’s benefits
realization management life cycle.
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Benefit Expected
Benefit Label Benefit Description Metrics Etc. Notes
ID
Owner Timing
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Business Case
Business needs
Analysis of the situation
Recommendation
Evaluation
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Timeframe for
Strategic
Target benefits realizing
alignment
benefits
Risks
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Project charter may be prepared by project manager but must be published by sponsor.
Gives the project manager the authority to spend money and commit resources.
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Project Framework
Questions
Question #3:
A project status report informs the stakeholders that the design phase of the e-
learning project has been accomplished. Which of the following statements best
describes the phase completion?
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Project Framework
Questions
Question #4:
The deliverables of a two-year-long project have just been accepted. It is four
months late, but the customer is pleased to have it. The project manager is glad
to be done with the deliverables but is concerned about the cost and schedule
over runs. He decides to re-run the initial cost-benefit analysis using the actual
project costs. Where should the project manager obtain the initial cost-benefit
analysis?
A) From the customer
B) The business case
C) The project charter
D) The benefits management plan
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2.2
2.3 Functions 2.4 The 2.5 Product
2.1 Creating Organizational
Associated Project Management
Value Governance
with Projects Environment Considerations
Systems
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Project Influences
Influences
Processes,
Corporate
External Internal Policies, and
Knowledge Base
Procedures
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Tailoring
This guide and The Standard for Project Management are recommended references for
tailoring, because these standard documents identify the subset of the project
management body of knowledge that is generally recognized as good practice.
“Good practice” does not mean that the knowledge described should always be applied
uniformly to all projects.
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PMO Types
Controlling
02 Provide support and require compliance
The Degree of control is Moderate
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Supporting
Provide a consultative role
Supplying templates….
03 Directive
The degree of control is low
$45x
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PMO Types
Directive Manages all Projects throughout organization
Controlling or
Coordinates all projects within the organization
Directive
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PM VS PMO
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Project Framework
Questions
Question #5:
The types of project management office (PMO) structures in organizations
include all of the following EXCEPT:
A) Supportive PMOs that provide a consultative role to projects by supplying
templates, best practices, training, access to information, and lessons learned
from other projects.
B) Controlling PMOs that provide support and require compliance through various
means.
C) Harmonizing PMOs that strive to reduce conflict and improve harmony among
project team members.
D) Directive PMOs that take control of the projects by directly managing the
projects.
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Project Framework
Questions
Question #6:
For the first time, you have been assigned to be a project manager. During the
develop project management plan process you are struggling with the content of
a scope management plan. To get support you should apply to?
A) Functional manager
B) Project management office
C) Sponsor
D) Work authorization system
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Coordinator or Expediter
Weak matrix organizations maintain many of the characteristics of a functional
organization, and the role of the project manager is more of a coordinator or expediter.
A project expediter works as staff assistant and communications coordinator. The
expediter cannot personally make or enforce decisions.
Project coordinators have power to make some decisions, have some authority, and
report to a higher-level manager.
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Pros. Cons.
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Manager of
Engineering Procurement Construction Project Manager
Project Manager
Project Manager
Staff Staff Staff
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Projectized Organization
Project Coordination Level
Managing Director
Mechanic Mechanic
Electrical Electrical
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Projectized Organization
Who
Org. Project Project PM
Work Groups Resource Manages
Structure Manager’s Manager’s Administrative
Arranged by: Availability the Project
Type Authority Role Staff
Budget?
Full-time
Project High to High to Project
Project designated Full-time
Oriented almost total almost total manager
job role
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Projectized Organization
Pros. Cons.
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Project Sponsor
A sponsor is the person or group who provides resources and support for the project and
is accountable for enabling success.
The sponsor leads the project through the initiating processes until formally authorized,
The sponsor may also be involved in other important issues such as authorizing changes
in scope, phase-end reviews, and go/no-go decisions when risks are particularly high.
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Sponsor
Decision leadership that is outside of the authority.
Links the project team with the strategy and big-picture.
Maintaining alignment with the organization’s strategy.
Facilitates engagement and decision making and ensures that the skills and resources
needed are available.
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Costumer
Veto
Power (Buyer)
End User
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Project Seller
Sellers, also called vendors, suppliers, or contractors, are external companies that enter
into a contractual agreement to provide components or services necessary for the
project.
(Seller)
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Impact of Variables
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Project Phases
A project phase is a collection of logically related project activities that culminates in
the completion of one or more deliverables.
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Phase Gate,
Milestone
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Construction Phase
Initiating Closing
Monitoring & Controlling
Planning
Executing
Initiating Closing
Executing
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Milestone
A significant event that normally has no duration.
It often takes several activities and a lot of work to complete a milestone.
Useful tools for setting schedule goals and monitoring progress.
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Project Framework
Questions
Question #7:
While the five process groups are usually completed in order, they often overlap
with each other throughout the project. Which two process groups usually do not
overlap during the course of the project?
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Project Framework
Questions
Question #8:
Which of the following statements is not accurate about the initial phase of a
project?
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Project Framework
Questions
Question #9:
You are trying to introduce project management in your company. But many
managers do not understand groups of the project management processes and
their interrelationships. What groups are in question?
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Project Framework
Questions
Question #10:
You have reached the end of the design phase of your project. You decide to call a "phase
end review" for obtaining authorization to close the design phase and initiate the next
phase (i.e., execution phase) of your project. Your manager disagrees with your
suggestion. He wants a "kill point" to formally end the design phase of the project. In this
context, you should:
A) Disagree with your manager because you know that phase end reviews should be used
at the end of each phase of the project
B) Agree with your manager as kill point is a phase-end review
C) Escalate this issue to the project sponsor
D) Take advice from a senior project manager about what should actually be done at the
end of each phase of the project
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Project Framework
Questions
Question #11:
Which of the following factors is lowest at the end of project?
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Responsibility
Respect
Fairness
Honesty
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Question?
Thank You
Any Questions?
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