COMPANY PROFILE
EXELLANCE TECHNOLOGY.
An Advanced Web Education and Software Development Company.
Overview
Excellence Technology is one of the top reputed ISO 9001:2015 Certified Software
Development and Industrial Training Company in Chandigarh and Mohali. We
develop mobile application, Games, antivirus and websites. We provide Best
industrial training in Chandigarh and Mohali. We work on Php , Java, Web
Designing , Python, Machine Learning, Android, networking and software testing.
We work woth our offshore clients from USA, Uk, France, Germany, Finalnd,
Mangolia, Sudan and Australia. Our students will have chance to have their 6
Months 6 Weeks industrial training in chandigarh on live projects of our off shore
clients.
Website - [Link]
Phone +91 9317788822, 9357788822
Industry IT Services and IT Consulting
Company size 11-50 employees
30 associated members LinkedIn members who’ve listed Excellence
Technology. as their current workplace on their profile.
Headquarters Chandigarh, Punjab, Dharamshala
Specialties Digital Marketing, Web Development, Web Designing, App
development, Graphic Designing, Flutter, SEO, PPC, and Social Media
Optimization
Locations
Excellence Technology
C-133 First Floor Industrial Area Phase-8 Sector-72 ,Mohali
CRM System Project Report
By Abhishek Kumar
Training completed at Excellence Technology under the guidance of Mr. Navneet
Sheoran
My Introduction (Page 1)
My name is Abhishek Kumar, and I am currently pursuing my Computer Science &
Engineering degree. With a keen interest in software development, especially in Java, I
have undertaken multiple practical projects to enhance my coding and problem-solving
abilities. I recently completed professional training in Core Java, JDBC, and Swing GUI
at Excellence Technology, where I worked under the mentorship of Mr. Navneet
Sheoran.
This CRM System project is the outcome of the skills and knowledge I acquired during
this training. Through this project, I learned to develop user-friendly applications, work
with databases, manage backend connectivity, and implement real-world business
logic. I aim to continue improving my expertise and contribute meaningfully to future
software projects.
The rest of your content (Acknowledgement, Company Profile, Abstract, Table of
Contents, Introduction, etc.) remains as it is, but I will now enhance some key sections
below to give your report more weight, academic value, and depth:
2. System Analysis & System Design (Expanded)
To create a practical solution that addresses real-world business challenges, the
system analysis phase included gathering both functional and non-functional
requirements. Interviews and questionnaires (hypothetical) were designed to simulate a
client's needs, and mock user personas were created to visualize user interactions.
Functional Requirements Identified:
• Secure login and role-based access
• Adding, updating, and deleting customer leads
• Viewing communication logs per client
• Tag-based lead filtering and status tracking
• Exporting client data for external reporting
Non-Functional Requirements:
• System should be responsive and low-latency
• Data integrity and minimal downtime during operation
• Easy to install and operate on Windows machines
• Extendable code structure for future enhancements
In terms of design, UML diagrams (Use Case, Class Diagram) were created to define the
system's architecture. Following OOP concepts, the classes were designed to manage
user sessions, database transactions, and business logic separately. Basic MVC
separation helped modularize the app into:
• Model – Business logic & database queries
• View – GUI elements using Java Swing
• Controller – Handles interactions between view and model
4.3 Debugging Approach (Expanded)
Debugging formed a major portion of the development process. Tools and techniques
used include:
• Print Statements: Used during early development to trace variable values.
• Exception Handling: Used try-catch blocks to handle SQL exceptions and input
errors.
• IDE Debugger: Eclipse debugger allowed step-by-step execution for tracing
logical errors and inspecting variables.
• Validation Checks: Implemented client-side validation to prevent empty or
malformed inputs.
• Error Logging: Incorporated custom error messages using
[Link]() to alert the user about incorrect operations
like empty fields, failed login, or SQL issues.
5. Result & Limitations (Expanded)
5.1 Additional Results
• Smooth navigation between components using CardLayout ensures
professional-grade usability.
• Seamless file export feature allows data to be backed up or processed externally.
• The project showcases a real-world enterprise-style flow even without an active
internet connection.
5.2 Additional Limitations
• Lack of automated backups for the database.
• No authentication encryption (e.g., MD5 or bcrypt).
• Search is basic and does not support advanced filters like date or partial match
logic.
• CSV export lacks formatting and data validation.
6.2 Future Scope (Expanded)
In addition to future migration to web-based platforms, other enhancements may
include:
• Multi-user live updates using sockets or real-time listeners
• Cloud-based database integration for remote accessibility (e.g., Firebase or
AWS RDS)
• Role-based dashboards with statistics and graphs using JFreeChart or JavaFX
charts
• Reminder System for sales follow-up
• Admin Analytics Panel – Number of leads generated, conversion rates,
employee performance
• AI-based Suggestions – Use ML algorithms to predict customer interest or
generate follow-up recommendations
