Email 2 – page 201:
Dear Ms. Samantha Hawkins,
On behalf of Hampton Human Resources, thank you for your interesting in our company! Hampton is a
trustworthy firm and have established over 20 years in this industry.
Before I provide you with more details about this position, I’d like to know what is your major in the
university. Also, please send me your scoreboard and hightlight the subjects that are most relavant to
marketing.
In the meantime, let me give you a brief overview of our department. We are currently looking for two
graphic designers and a video editor. To apply for one of these roles, please submit your porfolio on our
Web site at [Link]. In addition, this position requires that you have a proficiency in using
graphic design softwares as well. Therefore, if you have experiecnce in this area, it will be given priority.
If you have any questions, please contact us again. We are hoping to work with you in the future!
Best regards,
Truc Quynh
Hampton Human Resources Manager
Email – page 205:
Dear Mr. Robert,
My name is Truc Quynh, a customer services representative of Glenn Cameras. I’m writing this email in
response to your request about the battery you purchased from our Web site. I apologize for your
inconvenience!
First, please let me know whether your shipment have a return label or not. I’m afraid that you won’t be
able to exchange the product without them. If you have it, your battery completely replace with another
one that fit your camera.
Then, don’t forget to pack the item into a box carefully which attach the return label on it and send it back
to our store at Da Kao Avenue.
Finally, please send us your order number, so that I can track the delivery status of your purchase. One
more time, I’m sorry for this mistake! As a compentsaion, we would like to offer you a discount in the
next time you buy any products at our store. If you have any problem, please contact us via this email!
Best regards,
Truc Quynh
