UNIVERSITY OF LIVINGSTONIA
KANING’INA CAMPUS
FACULTY OF BUSINESS COMMUNICATION
[Link]: MARCUS NYIRONGO HRM/01/24/23
KONDWANI GONDWE AGE/01/13/23
PRECIOUS DIMU BBM/01/35/23
KINGSTONE CHIRWA BAC/01/19/23
STENLY SEREMAN BAC/01/33/23
MATIAS ZULULU BAC/01/30/23
VIVIENNE BULUGAMA BBM/01/40/23
ABIGAIL MWALUNGILA HRM/01/43/23
CAROLINE SAM SAG/01/03/23
JANET KALIGWENJE BBM/01/41/23
VIOLET BANDA BBM/01/25/23
DANIEL BANDA BBM/01/29/23
JOSEPH MUSHANI AGE/01/08/23
LECTURER NAME: MR REV BANDA
YEAR: TWO
SEMESTER: FOUR
COURSE TITLE: CHRISTIAN LEADERSHIP
COURSE CODE: CHL 2401
DUE DATE: 18/02/2025.
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Servant leadership is a way of leading that focuses on helping others, supporting teams, and
creating a positive work environment. Here are 8 important ideas in servant leadership:
Put others first: Leaders who practice servant leadership care about the needs of their team,
customers, and community before their own needs.
Listen actively: Servant leaders listen carefully to others, understanding their ideas, concerns, and
perspectives. Unlike traditional leadership, which is top-down, servant leaders encourage open
conversations with their teams. This shows respect and values everyone’s contributions.
Empower others: Servant leaders trust their team and help them grow by giving them
responsibility, providing resources, and offering support.
Here’s how they do it:
Delegation: Servant leaders give tasks to the right people, which builds trust and encourages
independence.
Providing Resources: They make sure the team has the tools and support they need to succeed,
including training and access to information.
Support and Guidance: Servant leaders offer help when needed and create a safe space for team
members to share ideas and challenges.
Encouraging Skill Development: Servant leaders encourage continuous learning and professional
growth through training, mentoring, and opportunities for advancement.
Building a Sense of Community: They promote teamwork and make sure everyone feels valued,
encouraging cooperation and shared success.
Recognizing Achievements: Servant leaders celebrate both individual and team successes, which
boosts motivation and engagement.
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Foster a Sense of Community: Servant leaders create a workplace where everyone feels respected,
valued, and connected. They encourage inclusivity, open communication, and social
responsibility, making sure everyone’s voice is heard.
Provide Guidance and Feedback: Servant leaders give helpful feedback to help team members
grow. They create a trusting environment where feedback is about improving behaviors, not
criticizing personal traits. Regular coaching sessions and celebrations of achievements also support
continuous improvement.
Emphasize Personal Growth: Servant leaders focus on the personal and professional development
of their team members. By giving opportunities for growth, they keep people motivated and
satisfied in their roles, which improves team performance and success.
Demonstrate Humility and Accountability: Servant leaders are open about their own limitations
and take responsibility for their actions. They’re willing to learn from others and ask for input,
creating a collaborative culture. This openness helps build trust and encourages everyone to take
risks, learn from mistakes, and grow together.
By following these principles, servant leaders can create a positive and productive work
environment that benefits both the people and the organization.
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REFERENCES
Greenleaf, R.K. (1970). The servant as leader. Essay, p.2.
Spears, L.C. (1995). Reflections on leadership: How Robert K Greenleaf’s theory of servant
leadership influenced today’s top leaders. Wiley, p.5.
Covey, S.R. (2004). The 8th habit: From effectiveness to greatness. Free Press, p. 264.
Bass, B.M., and Riggio, R.E. (2006). Transformational leadership. Lawrence Erilbaum Associates,
p. 232/
Liden. R.C., et al. (2008). Servant leadership: Development of a multidimensional measure and
multi level assessment. Leadership Quaerterly, 19(2), 161-177.
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