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MYU7Z44510049

This document provides details for a bus trip from Terminal Bersepadu Selatan, Kuala Lumpur to Kuala Kangsar on July 6, 2025, including booking reference, ticket information, and travel protection details. It outlines important information regarding ticket redemption, luggage policies, and responsibilities of redBus as a ticket agent. Additionally, it includes terms and conditions related to travel, boarding requirements, and mandatory policies for passengers.

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Tan Malaka
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© © All Rights Reserved
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0% found this document useful (0 votes)
41 views2 pages

MYU7Z44510049

This document provides details for a bus trip from Terminal Bersepadu Selatan, Kuala Lumpur to Kuala Kangsar on July 6, 2025, including booking reference, ticket information, and travel protection details. It outlines important information regarding ticket redemption, luggage policies, and responsibilities of redBus as a ticket agent. Additionally, it includes terms and conditions related to travel, boarding requirements, and mandatory policies for passengers.

Uploaded by

Tan Malaka
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd

Note: Please note that you may be required to pay a facility charge on some of the terminals.

Need Help? Click Here Or Toll Number :+60-327053799

TBS (Terminal Bersepadu Selatan), Kuala Lumpur > Booking Reference No : 23870856
Kuala Kangsar Bus Terminal , Kuala Kangsar redBus Ticket ID : MYU7Z44510049
Sunday, July 6, 2025, 12:00

Terminal Ticket Number : OSME20250704RBYOQTRU


TRIP DETAILS

StarMart Express 12:00 @ Terminal Bersepadu Selatan Jalan Terminal Selatan Bandar
Executive(2+1) Tasik Selatan 57100 Kuala Lumpur
Departure Time

Phone

PROTECTION DETAILS

TRAVEL PROTECTION DETAILS Qoala MYR 1


Details regarding your Travel Protection will be sent by Qoala

BOARDING/DROPPING

You can redeem the ticket 30 minutes before departure, in one of the following counters ( A, D, E, F, G or H ) in TBS
TBS (Terminal Bersepadu Selatan) Terminal Bersepadu Selatan Jalan Termin
al Selatan Bandar Tasik Selatan 57100 Ku
ala Lumpur
Boarding Point View on map Boarding Address Phone
Kuala Kangsar Bus Terminal Bandar Baru, 33000 Kuala Kangsar, Perak
Dropping Point Dropping Address

TRAVELLER DETAILS

Muhammad Al Fatih bin M… 19 OSME20250704RBYOQTRU


Age 14 Seat Ticket No

CONTACT DETAILS

Email: [email protected] Mobile: 60183769662

Total Amount : MYR 33.94

Important Information
Stated arrival time is estimation only, the exact arrival time will depend on the traffic condition and other external factors.
You may be required to pay facilities charges at the terminal to generate the boarding pass
Terms and Conditions

3. Luggage per passenger, should not exceed 15Kg. redBus is not liable for any
1. redBus is only a bus ticket marketplace/agent and does not operate bus services on losses/damages to the luggage.
its own. It merely connects users with bus operators.
4. Passenger should not possess any prohibited drugs or any illegal items. Passengers
redBus' responsibilities include:
are solely responsible for such possession and the consequences thereafter.
(1) Issuing a valid ticket/voucher (a ticket/voucher that will be accepted by the bus
operator) 5. In case a booking confirmation e-mail and SMS gets delayed or fails because of
technical reasons or as a result of incorrect e-mail ID / phone number provided by the
(4) Note : Partial cancellation is not allowed for this Ticket user, a ticket will be considered 'booked' as long as the ticket shows up on the
redBus' responsibilities do NOT include: booking confirmation page of redbus
(1) The bus operator's bus not departing / reaching on time 6. Grievances and claims related to the bus journey should be reported to redBus
(2) Maintaining the quality of buses, staff behavior and punctuality. support team within 10 days of your travel date.
(3) The bus operator canceling the service due to unavoidable reasons. 7. In case of inter-country travel, the bus coach will wait at most 20 minutes at
(4) The baggage of the customer getting lost / stolen / damaged. immigration checkpoint. Customers are required to make sure that they have all the
(5) The customer waiting at the wrong boarding point (please call the bus operator documentation required for embarkation. In case you need assistance approach the
to find out the exact boarding point if you are not a regular traveler on that particular bus captains. If passenger is not able to complete the embarkation process within
bus). expected time and the bus leaves, it is passenger responsibility to arrange own
(6) The bus operator changing the boarding point and/or using a pick-up vehicle at transport to the destination
the boarding point to take customers to the bus departure point.
(7) redBus will not be responsible for any sudden change in coaches, schedules, 8. Customers are responsible to make sure the selection on express bus/coach, traveling
departure date & time, arrival date & time; loss or accident incurred while taking the date, time and destination are correct before making payment. By making payment
coach and booking tickets customers agree that they are the owners of the credit card or
own the paypal account depending upon the mode of payment.
2. Customers are required to present the NRIC/Passport Number/Driving License and
electronic receipt to the check-in counter at least 30 minutes before departure to 9. Booking information is electronically stored in our system and is subject to
obtain the boarding ticket(s). Failing to do so, passengers may not be allowed to conditions of contract. redBus will make all possible attempts to provide 100%
board the bus. The company is not responsible for any loss of goods or property of uninterrupted or error-free functions on the website and mobile apps. However, in
the passengers and accident during the journey of your itinerary. no event shall redBus be liable to the customer for any damage, including, but not
limited to, service interruptions, or any other circumstances beyond our reasonable
control, any lost profits, lost savings or other incidental, consequential, punitive, or
special damages arising out of the operation of or inability to operate this website or
mobile apps.
10. Mandatory Seat-Belt Policy: As per regulatory requirements, all passengers are
required to fasten their seat belts for the entire duration of the journey on any bus
equipped with them. Failure to comply may result in a fine of up to RM300, issued by
the authorities.
11. Journey Rest Stops: For journeys exceeding 4 hours in duration, the bus will make
one scheduled rest stop of approximately 30-45 minutes. The exact timing and
duration are at the discretion of the bus operator.
12. Intermediate Boarding & Dropping Points: The duration for stops at intermediate
locations will be brief:
Drop-off: Up to 5 minutes.
Pick-up: Approximately 5-10 minutes.

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