Contact
Elena S.
www.linkedin.com/in/eisalnikova Technical Project Manager, PSM
(LinkedIn) Fremont, California, United States
Top Skills Summary
Large Language Models (LLM)
Innovative Project Manager with expertise in leading global,
Nonprofit Organizations
cross-functional initiatives across distributed business systems.
Cisco VoIP
Successfully managed complex projects from initiation through
Languages execution. Consistently delivered results on time and on budget
in dynamic and fast-paced environments. Skilled in enhancing
English (Full Professional)
operational efficiency, optimizing resource management, driving
Russian (Native or Bilingual)
customer satisfaction, and fostering collaboration across global
Certifications teams. A collaborative leader with a servant-leadership approach
focused on empowering teams to achieve their best.
High-Impact Communication to
Advance Your Technology Career
(Com 88) Project Management Tools: Jira, Miro, Asana
ITIL Foundation Certificate in IT Development Methodologies: Agile (Scrum, Kanban), Waterfall
Service Management
Cloud Platforms: AWS, GCP
Cloud Networking
Data & Reporting Tools: Splunk
Professional Scrum Master™ I (PSM
I) Leadership Skills: Resource planning, stakeholder management,
budget control, priorities and risk management
Experience
Grid Dynamics
Delivery Manager
April 2025 - Present (3 months)
Self-employed
Technical Project Manager | Scrum Master
September 2024 - May 2025 (9 months)
Fremont, California, United States
Scrum Coaching & Mentorship.
Agile Ceremonies Facilitation (sprint planning, retrospectives, etc.).
Providing expertise in project management, risk mitigation, and process
optimization for potential clients in the tech industry.
Researching and developing strategies for automation, digital transformation,
and infrastructure optimization.
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Grid Dynamics
5 years 1 month
Technical Project Manager
July 2021 - March 2024 (2 years 9 months)
San Francisco Bay Area
Orchestrated a pivotal role in a digital transformation initiative, augmenting
wholesale order processing by 300% and reducing order failures by 90%.
Drove the transition from legacy systems to a scalable, modular tech
infrastructure, ensuring enterprise-wide agility.
Spearheaded the development and management of business and operational
dashboards, aligning project goals with stakeholder needs and organizational
objectives.
Responsibilities:
- Prioritized project goals, understanded and translated other stakeholders’
needs into goals and deliverables with minimal assistance.
- Defined the scope of work and developed, executed, and managed the
project plan for the supported program.
- Reviewed key metrics pertaining to a project, monitored potential metric
deviations, and defined corrective actions for critical deviations.
- Identified, communicated, and collaborated with relevant stakeholders within
one or more teams to drive impact and work toward mutual goals.
- Build, maintained and enhanced business, operational, and management
dashboards.
- Participated in backlog refinement, planning and demos.
- Participated and performed code reviews.
- Helped with issue troubleshooting and being a point of contact for
escalations.
Technologies:
- Project Planning Tools: Jira, Miro, Asana
- Software development methodologies: Scrum, Kanban, Waterfall
- Issue Tracking: Jira
- Version Control: Github
- CI/CD: Jenkins
- Programming languages: Python, json, yaml
- Cloud platforms: AWS
- Developer tools: Postman
- Monitoring and Observability: Splunk
- ERP systems: SAP S4
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IT Engineer
March 2019 - July 2021 (2 years 5 months)
San Francisco Bay Area
Executed a strategic overhaul of the company’s telephony infrastructure,
achieving an 80% reduction in voice service expenditure and bolstering system
availability.
Innovated procurement and recycling processes for IT equipment, enhancing
cost-efficiency and sustainability.
Responsibilities:
- Defined the scope of work and developed, executed, and managed the
project plan for the supported project.
- Maintained budget plan with a balanced technology refresh. Prepared,
submitted, tracked and reported on annual IT services capital and expense
budget based on a year plan and planned business initiatives.
- Prepared, submitted and secured expenditure approval (CER) for all
approved project capital requests.
- Performed monthly spend review.
- Identified, evaluated and recommended new solutions and services. Met
regularly with vendors to monitor and address product or service performance;
assisted with vendor contract negotiations, renewals and service or leasing
arrangements.
- Oversaw IT infrastructure security audits to ensure discovered items are
remediated in a timely manner. - Ensured all security policies are followed.
Reviewed and updated network policies upon request.
- Managed specifically assigned network contracts ensuring replacement and/
or renewals are properly planned and executed.
- Developed, implemented, maintained standards documents, policies and
runbooks for IT services administration and appropriate use.
Practiced network asset monitoring and management, including maintenance
of network component inventory, life cycle management and related
documentation.
Technologies:
Project Planning Tools: Jira,
Software development methodologies: Scrum, Kanban
Issue Tracking: Jira
Version Control: Github, Gitlab
Programming languages: Python, json, yaml
Cloud platforms: AWS, Azure, GCP
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Developer tools: Pycharm
Monitoring and Observability: Nagios, Cacti, Zabbix, Wireshark
System Administration: Active Directory, Zoom, Asterisk
Networks
Project Manager | Voice Services | Network Engineer
October 2015 - February 2019 (3 years 5 months)
San Francisco Bay Area
Contracts multiple project & clients, Fremont, CA
Successfully designed and implemented a cloud-based VOIP solution for
clients' offices. Managed network capacity planning, procurement, and
implementation, ensuring robust and future-proof infrastructure.
Responsibilities:
- Designed and implemented short- and long-term plans to meet and exceed
network capacity and future technology requirements.
- Planned, acquired, and coordinated installation of in-house and remote
hardware and software across the organization’s network.
- Worked closely with the stakeholders on systems requirements and
implementation.
- Oversaw systems administration in diverse software and hardware
environments.
- Managed hardware procurement.
- Established standards, procedures, and documentation
- Collaborated with cross-functional teams to fix networking issues (outages,
misconfigurations).
- Effectively communicated with vendors, partners, and customers solving
technical issues.
Technologies:
- Project Planning Tools: Trello,
- Software development methodologies: Kanban
- Version Control: Github
- Cloud platforms: AWS
- Monitoring and Observability: Nagios, Cacti, Zabbix, Wireshark
- System Administration: Zoom, Asterisk, Kamailio
- Platforms: Mac OS X, Linux
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- Network Stack: ISDN, VoIP (SIP, H.323), T.38, G.711, G729, STP, VLANs,
ACLs, QoS, Ethernet, DHCP snooping, IPv4/IPv6, TCP/IP, load-balancing,
NAT, DNS, SSL/TLS
COMCOR
Voice Services Lead Engineer, Group of node equipment administration
May 2012 - September 2015 (3 years 5 months)
Moscow, Russian Federation
Led a team of network engineers in maintaining and upgrading the telephony
infrastructure for an ISP servicing 2.7 million clients, directly contributing to a
50% revenue increase and a 90% boost in customer satisfaction.
Education
Moscow Technical University of Communications and Informatics
(MTUCI)
Specialist/Engineer, Multichannel Telecommunication Systems · (August
2008 - June 2013)
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