HARSH MISHRA harshmishr@gmail.
com
+91 7093800388
MBA IN SYSTEMS & OPERATIONS, XIM BHUBANESWAR – 2014 03 November 1987
BE IN COMPUTER SCIENCE, BIT MESRA – 2010 linkedin.com/in/harshmishr87
• Product Manager with over 12 years of experience leading innovative solutions in Data Privacy, Cloud Technology, Hospitality, F&B,
Payment Systems, and Financial Operations.
• Skilled in guiding products from concept to launch, delivering measurable improvements in CX and operational efficiency.
• Proven track record of driving product strategy, evolution and system integration across global teams, including cloud deployments.
• Known for leading cross-functional Agile teams to consistently meet business objectives and exceed customer expectations.
Key Areas of Expertise
• Product Management: End-to-end ownership, Agile methodologies, Product Roadmaps, ALM, Lifecycle Management, Market Analysis,
User Feedback Integration, Business Process Automation, and Digital User Experience.
• Functional Expertise: Data Privacy, Identity Management, Cloud Deployment, Customer Onboarding and Maintenance, Financial
Operations, Front and Back-office Applications, Mobile Payments, Core Banking Integration, and Fin-Tech solutions.
• Data & Metrics: Product Analytics, Data-Driven Product Decisions, and Metrics-Driven Feature Optimization.
• Leadership & Strategy: Cross-Functional Team Leadership, Cross-Functional Stakeholder Collaboration, Go-To Market Strategy, Product
Vision, Risk Mitigation, and Strategic Road mapping.
• Technical Skills: API integration, Web Services, Cloud Deployment, Single Sign-On, and Mobile App Design.
Work Experience (12 Years)
ORACLE |PRODUCT MANAGER (FUNCTIONAL ARCHITECT) – FOOD & BEVERAGE
February 2017 to June 2024 (7+ Years) Hyderabad
Product Manager for the F&B Product portfolio (Point of Sale, Reporting & Analytics, Inventory Management, Loyalty) managing multiple cross-
functional teams and ensuring 92% on-time delivery of new products and key features.
▪ Partner/ Customer Integration (Onboarding and Maintenance Platform): Created a scalable cloud provisioning platform that hosts all
products in a unified environment. Integrated multiple customers through APIs enabling 100% customer servicing becoming the single
point from which all Customers are Onboarded and serviced irrespective of First/ Second degree contracts for on-premise or cloud
▪ Product Platform & SSO (API Integration): Ideated and developed the Product Platform, a single platform to access all 8 disparate products
bringing everything under a singular Identity and Role Management system making the portfolio Integrated, GDPR compliant and handling
up to 1 million identities and PII. Introduced customer facing Operations like Right To be Forgotten, Data Migration, etc
▪ API Integration Platform: Self-service integration platform for REST APIs & streaming for data access including customer and partner
onboarding, external payment gateways, application/client management, usage based billing and reporting & analytics for Oracle products.
▪ Data Privacy and Governance: Achieved 100% GDPR Compliance allowing 8 products to be used in the EU for ~50,000 clients containing
millions of users PII Data as signing off authority for the F&B Portfolio. Instrumental in designing the framework for certifying the product
is compliant (GDPR, HIPPA, CCPA, DPDPA etc) implementing data protection best practices, mitigate risks and enhance data integrity.
VSOFT TECHNOLOGIES PVT. LTD | BUSINESS ANALYST - PAYMENTS Hyderabad
September 2014 to January 2017 (2+ Years)
Led the development of VSoft's payment products, including Unified Payments Platform, Automated Clearing House, Remote Deposit Capture
and Cheque Truncation System serving 1000+ Global customers, driving customer collaboration, on-time delivery and product innovation.
▪ Product Road-mapping: Drove customer and stakeholder discussions to define product roadmaps and align technical teams, ensuring
alignment with business goals and market needs.
▪ System Integration: Facilitated cross-domain technical system integration, streamlining processes and improving product efficiency by
17%.
▪ Functional Analysis: Served as the functional liaison between business and development teams, translating complex requirements into
actionable development tasks.
▪ Product Design & UX: Directed the design of wireframes, prototypes, and UX features, enhancing user experience and simplifying payment
processes for clients.
Previous Experience: (Details available on request)
Birlasoft India Ltd. | Software Engineer – Compliance & Audit (2010–2012): Standardized and managed software compliance audits for GE
Capital across 34 global locations.
Location Preference: Remote, Hyderabad, Bengaluru, and Europe
