Amina Amiri
Amina Amiri
MINISTRY OF HEALTH
KILIMANJARO INSTITUTE OF HEALTH SCIENCES - ARUSHA
DEPARTMENT OF PHARMACY
TECHNICIAN CERTIFICATE IN PHARMACEUTICAL SCIENCES
(NTA LEVEL 5)
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TABLE OF CONTENTS
Table of Contents
PREFACE.....................................................................................................................................................III
ACKNOWLEDGEMENT................................................................................................................................IV
LIST OF ABBREVIATIONS..............................................................................................................................V
1.0 INTRODUCTION.................................................................................................................................1
1.1 HISTORICAL BACKGROUND OF MOUNT MERU HOSPITAL...............................................................1
CARE AND TREATMENT CLINIC (CTC) UNIT..............................................................................................3
AIMS OF THE STUDY................................................................................................................................4
METHODOLOGY.......................................................................................................................................4
2.0 CHAPTER TWO......................................................................................................................................5
2.1 HANDLING OF MEDICINE AND GIVING INSTRUCTION TO PATIENTS..................................................5
3.0 CHAPTER THREE....................................................................................................................................7
3.1 SEARCHING INFORMATION FROM INTERNET....................................................................................7
4.0 CHAPTER FOUR.....................................................................................................................................8
4.1 MANAGEMENT OF INVENTORY ELECTRONICALY...............................................................................8
5.0 CHAPTER FIVE........................................................................................................................................9
5.1 SENDING REPORT USING MTUHA DATABASE....................................................................................9
6.0 CHAPTER SIX........................................................................................................................................10
6.1 GENERATION OF DATABASE REPORT FROM MTUHA DATABASE....................................................10
7.0 CHAPTER SEVEN..................................................................................................................................11
7.1 FILLING OF R&R FORM.....................................................................................................................11
8.0 CHAPTER EIGHT...................................................................................................................................12
8.1 USING ELECTRONIC LOGISTIC MANAGEMENT INFORMATION SYSTEM...........................................12
9.1 GOVERNMENT OF TANZANIA HOSPITAL MANAGEMENT INFORMATION SYSTEM (GoT-HoMIS)....13
10 CHAPTER TEN.......................................................................................................................................15
CHALLENGES DURING FIELD PRACTICE..................................................................................................15
RECOMMENDATIONS................................................................................................................................18
REFERENCES..............................................................................................................................................20
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PREFACE
My field practice has the goal to apply the theory knowledge, skills and ability which I got from
the class lecture, discussion and private studies, as well as it concerns with the field work.
On this field practice I gain more knowledge on different activities in working area, and
increasing the ability of work performance directly from the clinical station. Also I should
demonstrate the quality of laws and policies and belief in the professional applied in order to
improve the value and quality of health to the life of an individual.
Also I should be able to apply the knowledge of dispensing medicines and different medical
supplies by using MTUHA Database which is commonly used in clinical station. Also I should
learn on how to issue medicine and medical supplies from store by using hospital computer
systems to different departments in working areas.
III
ACKNOWLEDGEMENT
First of all I would like to express my sincere thanks to God for his graces and blessings upon me
during my field work from the beginning to the end. I would like to thank administration of
Kilimanjaro institute of health sciences for their concern by learning, arranging and giving us
knowledge on how to conduct fieldwork practice.
Also I extend my appreciation and thanks to the Administration and Leadership of especially
hospital pharmacy staff who were very close to us all time of field practice and ready to help us.
Hospital Chief Pharmacist, Assistant Hospital Chief Pharmacist , head of (BIMA) or Insurance
Pharmacy and other departments
Finally I would like to extend my sincere thanks to my fellow students who undertook their field
Practice at Mount meru Hospital for their cooperation showed to me all the time that were at the
Hospital.
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LIST OF ABBREVIATIONS
KIHASA……………………..............
Kilimanjaro institute of Health and Allied Science
ELMIS…………………………............. Electronic Logistic Management information system
ARV’s…………………………............. Antiretroviral
GoT-HoMIS……………………………
Government of Tanzania Hospital Management
Information System
ART……………………………………. Ant retroviral therapy
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CHAPTER ONE
1.0 INTRODUCTION
The hospital started at the end of 1915 as center for treating war casualatives.It was divided into
two sections, one section for whites, termed as Mount meru and another is for blacks was named
as Nduruma. Later the two sections united to form one hospital which was officially opened on
26/11/1926. It was upgraded and became Mount meru regional refferal hospital on 12/11/2010
Mount meru hospital is a government owned health facility in Arusha region. The hospital is
located along East African street about 280 meters from Arusha Mosbi road.
The hospital provides referal health services to its seven Distict councils, i.e Ngorongoro,
Arusha, Kararu, Longido, Meru,and Monduli distict councils
Mount Meru Hospital supports the following health facilities in the region, 13 hospitals, 3
designated district hosoitals, own by faith based organizations (FBO). Furthermore, there are 50
health centers and 302 dispensaries. The hospital refers patient to kilimanjaro christian medical
center ( KCMC), muhimbuli national hispital well as to kibong'oto soecialized hospital for
patients with malt druf resistance.
Store department
TB department
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1.4 AIM OF PRACTICE
The aim of this field work is to have a general practical knowledge about dispensing of
Medicines and medical supplies through computer system, managing medicines and Medical
supplies electronically, generation of data set report from MTUHA database, filling of R&R
forms and also using Electronic Logistic Management Information System.
MAIN STORE
Main Store is a room where medicines and medical supplies are stored in bulk permanent or
temporary before issued to other Departments.
Main store ensures that all essential medicines are available in the hospital through proper
procurement, inventory, storage, and distribution with assistance of a fully electronic and
manually records. This unit procures medicines and medical supplies from Medical Stores
Department (MSD) or from local suppliers of those medicines which are not available at MSD.
Main Store supply medicines and medical supplies to the different pharmaceutical units such as
OPD pharmaceutical unit and CTC pharmaceutical unit. The medicines and medical supplies in
the main store are arranged according to pharmacological/therapeutic activities and most
frequently items with their corresponding and are issued by principle of FEFO and FIFO i.e.
First expire items are first to be issued while in same product with same expiring date the first in
items are first to be issued.The working period in this department I practice many activities, and
also I learnt and hence many experiences gained as explained below;
i. Writing medicine procuring orders as according to the needs and then sent the orders to
the head of pharmacy department to order the medicine from MSD or local suppliers.
ii. Receiving and confirming the received medicines and medical supplies from other health
facility and those from local suppliers by using electronic system such as GoT-HoMIS
iii. Recording of received and issued medicines and medical supplies electronically into the
computer system and also manually in ledger book and bin card.
iv. Physical stocking of the each item every ending month.
v. Documentation of received and issued items in their respective stock records such as Bin
cards, Store ledger and computer system
vi. Keeping records and information of the store development and important forms (both
electronically and manually)
vii. Filling R&R Forms electronically by using electronic logistic management information
system
viii. Vii issuePrinting vouchers of issued medicine and medical supplies.
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OUT-PATIENT DEPARTMENT (OPD) AND PHARMACY HOSPITAL SHOP
This is the pharmacy unit which dispenses common drugs to patients including patients with
health insurance cards like NHIF Cards, CHF Cards and Revolution Cards.
The working period in this department I practice many activities, many things I learnt and hence
many experiences gained as explained below;
Dispensing common different type of drugs to patients, example of common drugs are
Paracetamol, Amoxicillin, Ampicillin capsules and injections. Losartan ,
Amlodipine ,Omeprazole, Furosemide and Nifedipine
Pre-packing of most frequently medicines in their common doses so as to reduce heavy
patient load.
Ordering of medicines and medical supplies from main store through computer system
example GoT-HoMIS.
To receive and check the items received from Main store by using electronic system.
Recording of dispensed drug including hospital number a patient is registered.
Physical counting of medicines so as to know what kind of medicine is needed to
increase.
Also to fill the daily dispensing register and to generate report of medicine dispensed to
patient both manually and electronically.
Use of computer packages in selling and dispensing of medicines, Such as Cash provision
resist to their selling medicines
To order the ARVs drugs from the main drug store by computer system.
To receive and check the items received from main drug store.
Dispensing ARVs medicines to HIV/AIDS patients.
Recording of ARVs and Ant tuberculosis dispensed drugs including hospital and patients
registration number.
Use of computer packages on updating the CTC data files in data base in order to capture
all new patients to be dispensed ARV drugs
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Retrieving of medication from storage by selecting of appropriate medication by using of
the First Expire and First Out,
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2.0 CHAPTER TWO
2.1 HANDLING OF MEDICINE AND GIVING INSTRUCTION TO PATIENTS
Handling of medicine is the manipulations of medications in order to administer them. It is
important to carefully read the label or other printed instruction issued with medication.
Medicines are given safely and correctly and care staffs preserve the dignity and privacy of the
individuals when they give medicines to them. Safe administration of medicines means that
medicines are given in a way that avoids causing harm to patients.
The Following are the commonly medicine that are handled and instruction given to the
patients.
PARACETAMOL500MG is one of the most common analgesic drugs for treatment of mild to
moderate pain including headache, toothache, sore throat, feverish colds and other pains. It is
available in two formulations (Syrups and Tablets). Dosage Adult 500mg every after 8 hrs
orally. Means that 2 tablets 3 times a day. Children 10mg/kg every after 8 hourss orally
Side effects of paracetamol are rare but may occur and may involve skin rashes.
Side effects of co-trimoxazole are; loss of appetite, vomiting, fever and chills also
muscle pain and coughs.
Dosage; Trichomoniasis: 2gram orally as single dose or 2 divided dose on same day or 250 mg 3
times a day for 7 consecutive days. Amoebiasis: Acute amoebic dysentery 750 mg orally 3 times
daily for 5-10 days. Amoebic liver abscess: 500 mg or 750 mg orally 3 times a day for 5-10 days.
Anaerobic Bacterial infection: The usual adult dose is 500 mg every 6 hours.
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Side effects: Serious side effect includes seizure and numbness. Stop the medication
immediately if such symptoms observed. Common side effects include abdominal cramps,
constipation, diarrhea, headache, loss of appetite, nausea, stomach upset and vomiting.
Side effects: headache Central nervous system; Insomnia, fatigue, malaise, dizziness.
Gastrointestinal; Abdominal pain, dry mouth, nausea, vomiting.
Side effects Gastro-intestinal side effects are usually mild. Rarely reported ones include peptic
ulcer, bleeding from gastrointestinal tract, blood abnormalities of liver and kidney function, and
hypersensitivity reactions such as bronchospasm or anaphylactic.
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3.0 CHAPTER THREE
3.1 SEARCHING INFORMATION FROM INTERNET
Internet is the collection of interconnected network
By using electronic system in RUNGWE DISTRICT HOSPITAL same information searched
into different source and among the web site was.
The four top medical information search engine websites are:
WebMD
Pub Med
Health line
Health Finder
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4.0 CHAPTER FOUR
4.1 MANAGEMENT OF INVENTORY ELECTRONICALY
Electronic Inventory Management Software/Application
o It is software installed on the computer systems that enables a firm (in this case a
pharmacy) to keep a check on the inventory levels by performing the automatic
counting of inventories, recording withdrawals and revising the stock balance.
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5.0 CHAPTER FIVE
5.1 SENDING REPORT USING MTUHA DATABASE
The facility in charge RUNGWE DISTRICT HOSPITAL access or logs in MTUHA data base
or software by accessing the following processes;-
Access your internet
Opening your internet browser e.g. fire fox or Google chrome
Enter your URL: That is https/dhis.moh.go.tz
Enter the facility account ( user name and password ) like thus one
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Then select the form ( data set ) to fulfil data
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Data offered are at Central level
Second Level. REGIONS
Data access at region levels only
Data report for the whole regions
Third Level: COUNCILS/DISTRICT
It deals with
Data entry
Data report
Fourth Level; FACILITIES
Data entry point
Data entry report
How to report consumption of medicine and medical supplies using R&R form
The consumption of medicine and medical supplies are calculated by taking the staring
balance plus the received amount minus losses or adjustment also the system of elmis
helps to calculate after entering those data to the required or appropriate site the actual
consumption of that product are indicated end light side and also the system indicate the
amount to be ordered and the actual costs.
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First you must identify what kind of order you want to request whether is emergency
order or regularly order
Second you must complete to fill R&R form.
Third you must approve the data entered
Fourth the district pharmacist he/she must submit the R&R form electronically by using
the eLMIS system.
FIGURE SHOWN R&R FORMS
Introduction to eLMIS
The electronic Logistics Management Information System (eLMIS) is a revolutionary and cost-
effective system of health data management that ensures greater commodity security and better
health outcomes
In the eLMIS after login there are two option first is my facility which always is the
district hospital and other facility which are always the health centres and dispensaries
within the district.
How to order medicine and medical supplies by using eLMIS
In the elms the are two form of ordering which are emergency order and regularly order.
Emergency order: Is the form of order that is placed or requesting other than that
of the specific period of time due to the shortage or out of the stock. In order to order
you suppose to fill in the elms system like the amount that you received at the previews
order, the balance that you have, losses or adjustment and also the amount that you want
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to order the system can calculate and gives you the actual amount in which the order can
consume and also you can compare to the amount that you have on hand.
Introduction to (GoT-HoMIS)
The GoT-HoMIS system designed into different modules that together deliver the functionality
required to capture and support hospital business process. Users of the system will be required to
login and the system shall load onto the interface the corresponding module links. Functionality
will be available by clicking on corresponding module icon on the initial logged-in dashboard.
Objectives carried out electronically though (GoT-HoMIS)
Logging in GoT-HoMIS
The GoT-HoMIS system is a web-based application that runs on modern browsers. In order for
the system interface to behave correctly, the users’ computer must have a latest browser that
must meet the following conditions:
The browser must support HTML5
JavaScript must be enabled on the browser
Preferably, the browser is Google Chrome or Mozilla Firefox.
The system will be accessible through domain name or IP address as will be directed by the
installing technician. Sample address looks as http://192.168.25.32/got-homis Login Upon
accessing the system address, the browser will load a login page onto which the user shall enter
his/her username and password. The user will be provided with initial password but such a
password must be changed to the user’s secret passphrase immediately upon first time login. The
login preview presented in the figure below.
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After log in a display shows list of application that are useful in different units. Also GoT-
HoMIS gives an access to other hospital units in connection to the hospital main store unit.
Report and Request form
Also GoT-HoMIS gives an access to fill Report and Request form that is then being sent to the
main store electronically. On starting over GoT-HoMIS application display main pharmacy
application is concerned and after opening gives an access to
i. Report and request form electronically
ii. Receiving and issuing item to/from main store electronically
iii. Stock reports
iv. Financial reports
v. Requisitions
vi. Setting summary
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10 CHAPTER TEN
CHALLENGES DURING FIELD PRACTICE
Besides the station being well organized especially to the pharmacy department, still there were
some challenges which I faced during dispensing;
Hand writing of the prescribers made it difficult to understand what was written in the
prescription.
Prescribers used brand name when prescribing drugs, which makes difficult to determine
which kind of medication were written to the pharmaceutical personnel. For example
Septrine instead of co-trimoxazole and Letrex instead of Levamisole.
Lack of enough medicines that makes some of the patient to get medicines out of the
facility, for example Loratidine and Cetirizine and same intravenous medicine etc.
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Shortage of pharmaceutical personnel that makes some of the nurse assistant to dispense
medicines without having enough knowledge about medicines resulting to irrational
dispensing. For example at BIMA (NHIF) section, there were no sufficient members to
provide health services to the patients. This also had an impact management of store
documentation particularly in filling the bin cards, issue voucher and ledger books.
In deduction of information from simple heath data using spread sheet were no enough
time to conduct that activities
In different activities such as physical count of medicines and medical supplies, this was
done periodically; this help to know the actual medicines and medical supplies that are
available in the main store and those are in the recording tools must be reconciled. The
physical count may help to reduce variation between items that is in bin card, ledger book
When the requisition officer brings the requisition form to the store department, the store
keeper examines the requisition form and fills the issue voucher, issue voucher is a
document used to record quantities issued, and type of medicines issued, and date when
he issued the medicines to another department in the hospital. After filling the issue
voucher, the store keeper issue medicines to the particular department ordered.
There is also a store ledger, this is a stock keeping record form bound like a book that
containing the information about the products regarding quantities in the store. I practiced
filling the store ledger.
The Government policy in most countries requires the use of stores ledgers for
accountability, because commodities are considered assets of the government or
organizations and should be accounted for carefully.
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There is need of cooperation between pharmacy departments and other hospital
departments especially when the need of information system so as to improve quality of
care, and this seems to reduce patient load and adherence
Also when using computer system it is important to have data backup so as to reduce
wastage of patient data and other health information. But also it reduces theft by
unauthorized people
CONCLUSION
My field work project played a great role in shaping and exposing me in the real world of
pharmacy practice. It has also be a key ingredient in ensuring me to be competent pharmaceutical
personnel. In reaching these goals I got full support from pharmaceutical personnel in charge in
the respective units together with other medical practitioners including doctors, nurses and
medical attendant who was a familiar with such works. As to any health facility or organization
challenges are inevitable. The challenges I experienced did not be a basis for me failing to reach
my goals in becoming competent pharmaceutical personnel rather shaped me to understand how
the daily life of health professionals are supposed to be.
At Mount meru hospital, the pharmacy department plays a great role to ensure that people’s
health is improved, because the pharmaceutical personnel at this institution are almost committed
in accordance to norms and conduct of pharmacy profession. The controlled drugs are handled
by the pharmacist in charge. ARV’s are stored in a good manner in such a way that they are safe.
Also the ordering, receipt and issuing of both controlled drugs and ARV’s is done systematically
according to regulation, hence proper management. I am sure a few challenges we faced during
the time of our course will be dealt upon with time.
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Lastly, I would say that the field work helps a lot of students learning in practice the theoretically
learnt things; it also helps us to know how our working environment is.
But also I have got more experience because at the first I did not understood well by studying
only theory but now I have more experience of the medicines.
RECOMMENDATIONS
The following are the recommendations;
Prescribers should include the diagnosis of the disease in the prescriptions in order to
help field students to learn more about dispensed drugs and their specific treatments.
Time for doing field practice should be extended so that students can attain enough
knowledge and skills they leant in the classroom.
Prescribers should use generic name instead of brand names in their prescriptions when
prescribing.
The government should employ more pharmaceutical personnel to the facility to reduce
the scarcity of health workers.
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DEFINITION OF TERMS
Prescription: it is a legal written order from a qualified prescriber to a qualified dispenser
which contains instruction to dispense or compound and administer specified medicine to a
clearly mentioned patient.
Dispensing: Is concerned with preparation and supply of medicine or medical devices to the
patient.
Bin card: File cards are physical kept with the stock which makes visual check easy and reminds
to keep records.
Ledger book: Is a bound or loose-leaf book which is used to keep records of all drugs and
medical devices found in the office (store)
Pharmacy: is a building where pharmaceutical items are stored and supplied to customers
together with pharmaceutical services.
Drug: Any substance that affects the structure or function of a living organism.
Pharmacist: A person registered by the pharmacy council & shall not be entitled to provide
services as a pharmacist, unless he is duly registered under the pharmacy act.
Pharmaceutical Technician: A person enrolled by the pharmacy council and shall not be
entitled to provide services as a pharmaceutical technician, unless he is duly registered under the
pharmacy act.
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Pharmaceutical assistance: A person enlisted by the pharmacy council and shall not be entitled
to provide services as a pharmaceutical assistance, unless he is duly registered under the
pharmacy act.
Medicine: Any substance or mixture of substances manufactured for treatment of diseases or for
use in the diagnosis, prevention of diseases, disorders or abnormal physical or mental state or the
symptoms there of in a man or animal
HIMS: is the data collection system specifically designed to support planning, management and
decision making in health facility and organization.
REFERENCES
World Health Organization (1980). The role of pharmacist in health care system. WHO
publications.
Clinical Pharmacology 5th edition (By D. R. Laurence and P. N. Bennett).
Standard Treatment Guideline of Tanzania 2013.
National Essential Medicine List of Tanzania 2013.
APPENDICES
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