BASIC COMPETENCY
1. "Participate in Workplace Communication" refers to the ability to
gather, interpret, and convey information effectively within a work
environment. It encompasses a range of skills including listening,
speaking, writing, and using appropriate communication channels
and protocols.
2. "working in a team environment" refers to the ability to collaborate
effectively with others to achieve shared goals. It encompasses
understanding individual roles and responsibilities within a team,
communicating clearly, supporting colleagues, and contributing to the
overall success of the team.
3. address general workplace problems, a systematic approach
involving problem identification, solution generation, implementation,
and evaluation is crucial. This involves clearly defining the problem,
understanding its root cause, brainstorming potential solutions,
choosing the most appropriate one, implementing it, and then
assessing its effectiveness.
4. Developing career and life decisions, involves a multi-faceted
approach focusing on self-assessment, goal setting, and action
planning. Key areas include understanding one's strengths and
weaknesses, managing emotions effectively, and developing
reflective practice and self-regulation.
5. To contribute to workplace innovation should actively identify areas
for improvement, generate and develop new ideas, and integrate
these ideas into existing processes.
6. "Presenting Relevant Information" is a unit of competency that
focuses on the skills and knowledge required to gather, assess,
record, and present data and information effectively.
7. Practicing Occupational Health and Safety (OHS) procedures in
TESDA (Technical Education and Skills Development Authority)
refers to the implementation of policies and procedures designed to
ensure a safe and healthy working environment for all individuals
involved in the training programs and operations.
8. "Exercise efficient and effective sustainable practices in the
workplace" refers to a competency-based learning module that aims
to equip individuals with the knowledge and skills to identify, analyze,
and improve resource utilization in their workplace, promoting both
efficiency and environmental sustainability. This module is designed
to help individuals understand how to optimize resource use,
minimize waste, and contribute to a more environmentally
responsible workplace.
9. "Practice Entrepreneurial Skills in the Workplace" refers to a
competency-based module or training program designed to equip
individuals with the skills and knowledge necessary to apply
entrepreneurial principles in a work setting, whether they are
employed or self-employed. This program focuses on developing
skills related to cost-consciousness, efficient resource utilization,
quality practices, and effective communication in the workplace.
COMMON COMPETENCY
1. "Develop and Update Industry Knowledge" is a competency unit
focused on equipping individuals with the skills and knowledge to stay
current with industry trends, practices, and information. This
competency ensures individuals can effectively access, interpret, and
apply relevant industry information to improve their job performance and
career development.
2. observing workplace hygiene procedures involves adhering to
established guidelines and protocols to ensure a clean, safe, and
healthy work environment. These procedures cover personal hygiene,
food safety, sanitation, and proper waste disposal, and are crucial for
preventing illness, contamination, and maintaining a productive
atmosphere.
3. "Perform Computer Operations" refers to a unit of competency that
focuses on the fundamental skills and knowledge needed to operate a
computer effectively. It encompasses tasks like using word processing,
spreadsheets, and presentation software, as well as navigating the
internet and managing files. This competency is often part of broader
qualifications like PC Operations NC II or Computer Systems Servicing
NC II.
4. "Perform Workplace and Safety Practices" is a competency standard
that covers the knowledge, skills, and attitudes required to maintain a
safe and healthy work environment. It focuses on following established
procedures for health, safety, and security, dealing with emergencies,
and maintaining personal safety. This competency is crucial for ensuring
a safe and productive workplace.
5. Good customer service involves providing support to a customer
in a way that is satisfying to the customer and resolves their
concerns or answers their questions about a product or service.
The best customer service is timely, respectful, and reflects
positively on the company or business.