.
Licensed Lenders Only
● No one can give loans unless they’re on the official licensed list
● Includes MFIs, NGOs, banks, mobile apps, loan agents
✅ 2. Interest Rate Transparency
● Lenders must clearly show:
○ Loan amount
○ Interest rate
○ Total repayment amount
○ Fees and penalties
● Info must be on:
○ Loan papers
○ Posters at lender’s office
○ National online portal
✅ 3. Borrower Awareness
● Every borrower must:
○ Receive a simple “Borrower Rights” sheet in local language
○ Be told who to contact for help
○ Be educated about the loan before signing
✅ 4. Offline Access for Remote Areas
● Posters in post offices, banks, mosques, panchayats
● Local radio ads to warn about fake lenders
● Agents must wear ID badges and use licensed numbers
● Printed booklets with every loan
● Toll-free helpline for questions and complaints
✅ 5. Monitoring and Reviews
● National regulators (like FRA in Egypt) check lender records and behavior
● World Bank teams do audits every 6 months
● Local monitors/NGOs visit borrowers and collect feedback
✅ 6. Complaint & Inspection System
● Borrowers can call a free helpline to:
○ Report harassment
○ Ask if a lender is legal
○ Get help understanding loans
● If serious problems occur, the World Bank Inspection Panel investigates
● Bad lenders are blacklisted, fined, or removed
🛡️ How This Solves Every Problem
Problem How the Solution Helps
High interest Licensing sets max interest limits
Debt traps Lenders check if borrower already has loans
Hidden charges All fees shown clearly upfront
Unregulated NGOs or apps No license = not allowed to lend
Borrowers don’t know their rights Must be given written rights + education
Remote people unaware Posters, radio, local agent ID, and booklets
No way to complain Toll-free helpline + World Bank Inspection Panel
🏛️ World Bank Legal Backing (in short)
● IBRD & IDA Articles – Give permission to control who gets funding
● OP 10.00 – Allows rules like licensing and reporting
● Anti-Corruption Guidelines – Stops fake or greedy lenders
● Sanctions System – Bans and punishes corrupt MFIs
● Environmental & Social Framework (ESS10) – Protects borrower rights
● Inspection Panel – Investigates abuse if people complain