Slide 1: Cover
“We are PrimeCare Facility Solutions, and today we’re presenting our proposal for
managing your Class A community with high-quality, cost-efficient, and tech-driven
facility services.”
Slide 2: Executive Summary
“This proposal outlines a full-scope facility management operation for a 500-acre
community of 3,000 units. We’ve worked within your annual budget of 70 million EGP
to provide an integrated plan that includes infrastructure maintenance, cleaning,
landscaping, and more.”
Slide 3: Scope of Services
“Our services span across all major areas — from technical systems like electrical,
HVAC, and elevators, to soft services such as landscaping, cleaning, and pest control.
The goal is seamless operation and upkeep of the entire development.”
Slide 4: Preventive Maintenance Plan
“We’ve structured our preventive maintenance to occur on a daily, weekly, monthly,
quarterly, and annual basis — ensuring continuous uptime, resident satisfaction, and
long-term asset preservation.”
Slide 5: Organization Chart
“This is our proposed team structure. We balance technical expertise, operational
leadership, and sufficient staffing to ensure smooth delivery across all service lines.”
Slide 6: Shift Distribution
“Staffing is distributed strategically across three shifts — the majority during business
hours, with focused teams at night and on weekends to ensure round-the-clock
coverage, especially in community centers and pools.”
Slide 7: Equipment List
“We’ve planned all the necessary tools and mobile equipment to deliver efficient
services on-site, from floor scrubbers to HVAC kits and pest control equipment.”
Slide 8: Budget Allocation
“This budget breakdown shows our thoughtful cost management — prioritizing key
technical services while staying within the 70M EGP limit. A contingency is built in to
accommodate fluctuations or emergencies.”
Slide 9: Service Levels & KPIs
“We commit to strong SLA compliance: emergency calls within 15 minutes, urgent
within 2 hours, and routine requests by the end of the business day. We target a 95%+
success rate on these KPIs.”
Slide 10: Asset Management Strategy
“We will establish a full asset registry and apply predictive, preventive, and corrective
maintenance. Using lifecycle costing and NPV-based decisions, we ensure smart long-
term investment in your assets.”
Slide 11: Digitalization Strategy
“Our CMMS platform enables live tracking of tasks, costs, and KPIs. We’ll also
integrate dashboards for real-time insights and provide mobile access to technicians
in the field.”
Slide 12: Value Proposition
“In short, we offer risk reduction, cost-effective operations, proactive maintenance,
and full alignment with your service expectations. This is more than FM — it’s strategic
partnership.”
Slide 13: Conclusion
“Thank you for your time. PrimeCare Facility Solutions is ready to serve your
community with professionalism, innovation, and a commitment to excellence.”
Slide 14: Contact Info
“We’re happy to answer any questions you may have.”
Anticipated Questions & Suggested Answers
1. Q: How do you ensure quality and accountability across all services?
A: We use a digital CMMS platform that tracks all work orders, technician
performance, and response times. Supervisors conduct regular audits, and we
provide KPI dashboards to the client.
2. Q: How do you handle emergencies outside working hours?
A: We maintain a 24/7 response structure, with rotational staff on weekends
and after-hours. Emergency calls are escalated instantly through our CMMS
system.
3. Q: What makes your proposal different from others?
A: Our blend of digital tools, experienced staff, proactive maintenance
planning, and a lean yet effective structure ensures high performance and cost
efficiency.
4. Q: How will you manage operations with limited on-site space?
A: We leverage mobile operations, off-site logistics support, and efficient
scheduling to reduce on-site footprint while maintaining full operational
capability.
5. Q: What happens if there’s a need to increase service scope later?
A: Our model is scalable — we can expand staff, adjust maintenance cycles, or
integrate new services with minimal disruption, thanks to our modular team
structure.
