COMMUNICATION AND ITS NATURE
SUBMITTTED BY:
Novestras, Mark
Mejia, Carl Janssen
Evangelista, Angelo
Cueva, Christian
Tatoy, Mark Real
Garejo, John Laurence
Opredo, Roy
Romero, Renzo Jay
Lalong-isip, Neil Francis
Uchi, Marvin
SUBMITTED TO:
Doc. Romeo C. Castillo
DATE OF SUBMISSION:
March 27, 2025
INTRODUCTION
WHAT IS COMMUNICATION
Communication is an essential part of human life, according to Kholia
et al., (2024) it influences every aspect of our daily interactions and activities.
It serves as a fundamental tool for exchanging information, expressing
thoughts, and building relationships. In daily life, communication happens in
various ways, such as face-to-face conversations, phone calls, and digital
messaging, allowing individuals to stay connected regardless of distance.
Simple interactions like greeting a neighbor, discussing tasks with colleagues,
or even using body language to convey emotions are all forms of
communication that facilitate understanding. Whether through spoken words,
written text, or non-verbal cues, effective communication helps people
navigate social and professional situations smoothly. Without communication,
human life would face significant challenges, as it is the key to problem-
solving, collaboration, and progress in various fields. With these reasons, the
importance and integration of communication in the daily lives of every human
being cannot be denied.
Communication in its nature is defined as the process of exchanging
information, ideas, or feelings between two or more individuals. The origin of
its word is derived from "communicare" a Latin word, which means to share,
impart, or exchange. Communication is dynamic, constantly evolving based
on context, participants, and external influences. It is also interactive,
requiring both a sender and a receiver to facilitate a complete exchange.
Furthermore, communication is multidimensional, incorporating verbal, non-
verbal, written, and visual elements that shape how messages are
understood. In addition to this, several factors influence communication,
making it a complex process. It is contextual, as meaning can change based
on the situation, environment, or purpose of interaction. It is also
technological, evolving with advancements in digital tools that shape how
people connect. Lastly, communication is cultural and social, meaning that
language, customs, and societal norms play a crucial role in how messages
are conveyed and interpreted. All of this combine, forming the essence and
nature of communication.
Following its concept, communication has several types, the most
common kind usually used in everyday conversations are verbal and non-
verbal. Verbal communication, according to Lexie, 2023 involves the use of
words to convey messages, encompassing both spoken and written forms.
This includes face-to-face conversations, telephone calls, emails, and text
messages, where language serves as the primary medium for exchanging
information and expressing thoughts. In contrast, according to Gazilov et al.,
(2016), non-verbal communication encompasses the transmission of
messages without the use of words, relying on body language, facial
expressions, gestures, posture, eye contact, and other visual cues. For
instance, a smile can convey friendliness, while crossed arms might suggest
defensiveness. The key distinction between verbal and non-verbal
communication lies in their modes of expression. Verbal communication
utilizes structured language, making it explicit and direct. Non-verbal
communication, however, is more implicit, relying on unspoken cues that can
be influenced by cultural norms and personal habits. Besides these modes,
communication can also be done in a written and oral manner. Written
communication involves conveying messages through written symbols, such
as letters, emails, reports, and text messages. Next to it, is the oral
communication refers to the process of verbally transmitting information and
ideas from one individual or group to another. This form of communication
includes face-to-face conversations, speeches, telephonic discussions, and
video calls, where spoken words are the primary medium (Nagasubrami et al.,
2018). Despite the different types of communication being used in various
situations, all of it share one major similarity, it follows a certain process.
Where common elements including sender, encoding, message, channel,
barriers, decoding, receiver, and feedback, must be present. While not all of
these components are always present, at least some are necessary for
effective communication to occur.
However, communication may not always be effective, as various barriers
both internal and external may hinder for an effective communication to take
place. According to Nandekdar (2024), communication barriers may include
but is not limited to physical, psychological, semantic, organizational, and
cultural factors. Physical barriers arise from environmental factors such as
distance, noise, or poor infrastructure that obstruct message transmission.
Psychological barriers involve emotions, perceptions, and biases that affect
how messages are sent and received. Semantic barriers occur due to
differences in language, jargon, or ambiguous phrasing that lead to
misunderstandings. Organizational barriers stem from structures, unclear
roles, and ineffective communication channels within an institution. Cultural
barriers emerge from differences in beliefs, values, and social norms, leading
to varying interpretations of messages. Among these barriers, noise is one of
the most common obstacles to effective communication. Noise can be
physical, such as background sounds that make it difficult to hear a speaker,
or semantic, where unclear wording or misinterpretations distort the intended
message. It can also be psychological, when distractions or preconceived
notions prevent individuals from fully understanding the communication. Since
noise can disrupt the message at any stage of the communication process,
minimizing its impact is crucial for ensuring clarity and comprehension.
Because of the barriers, it is important to be mindful of avoiding or
minimizing it to ensure effective communication. To do this, different
strategies and ways can be implemented to maximize the benefits of
communication. According to Pollock (2024), active listening is the foundation
to avoid barriers. Active listening involves fully engaging with the speaker,
observing verbal and non-verbal cues, and providing appropriate feedback,
thereby reducing misunderstandings and building stronger connections. It
requires giving undivided attention, maintaining eye contact, and showing
empathy through gestures and verbal affirmations. By actively listening,
individuals can better understand the emotions and intentions behind a
message, leading to more meaningful interactions. This practice not only
fosters mutual respect but also minimizes misinterpretations, ensuring that all
parties feel heard and valued. Furthermore, frameworks can also be utilized
such as the "Five P's" framework—Premise, Purpose, Plan, Presence, and
Priming that offers a method to organize thoughts and present ideas clearly,
making interactions more effective.
Communication is the transfer of information and common understanding from
One person to another. Communication is derived from communis, a Latin
word. Which means to make something common or to share. This process
highlights the Transmission of meaning, ideas, and feelings. Communication
happens in our daily Conversations with the people around us. However, it
should be noted that “unless A common understanding results from the
transmission of information; there is no Communication” (Kelvin-Ilaofu, 2016,
p. 2; Lunenburg, 2010).Communication is about moving/passing something
about conveying or sending or delivering information. It is a two way process
in which messages are transferred from source to the receiver. It is a
conscious attempt to share information, ideas, attitudes and the like with
others. Communication is a process of interaction. In a particular situation two
or more individuals Interact. They try to influence the ideas, attitudes,
knowledge and behavior of each other. Communication sometimes has an
impact and change occurs as a result of interaction. The impact is due to the
information. One passes the gestures, expression, language the manner of
expression and tone and modulation.
Effective communication requires that the communicator is aware of the aim
and the goal of the message, who should receive it, and how it will affect the
recipient’s knowledge, attitude, and abilities. This suggests that when we
communicate, we are attempting to find something in common with the other
person. In fact, communication is such a broad concept that any attempt to
define it in a way that is widely accepted becomes so complex that it actually
makes it more difficult to understand and clarify the topic. Thus, a wide range
of topics are covered by communication. Any definition of communication
would be overly broad, overly intricate, or overly disjointed. Definitions can be
used to explain different facets of communication, but they wouldn’t be
integrated.
Communication is the exchange and flow of information and ideas from one
person to another. It involves a sender transmitting an idea, information, or
feeling to a receiver. Effective Communication occurs only if the receiver
understands the exact information or idea that the Sender intended to
transmit. Feedback is essential in communication so as to know whether the
recipient has understood the Message in the same terms as intended by the
sender and whether he agrees to that message or Not. Receivers are not just
passive absorbers of messages. After receiving the message, individuals
react by discussing the topic and what they have learned. Feedback is the
term used to describe the recipient’s reaction to the sender’s message.
Feedback may be given orally at times, or nonverbally through sighs, grins, or
other gestures. It can also be written in the form of an email response, etc
Feedback also helps us assess how well our messaging is working. It gives
communication purpose. It is an idea’s final product and turns communication
into an ongoing activity. We can determine from the answer if our audience is
not understanding what we intend, and we may adjust the message
accordingly. Maintaining an atmosphere of open communication requires
giving our audience an opportunity to offer input. The speaker needs to foster
an atmosphere that welcomes criticism. For instance, he must ask the
subordinate if they have comprehended the work once he has explained it to
them.
Since our major interest is transfer technology, we can define communication
as the process by which extension workers independently, in a group or
through media, exchange knowledge , attitude or skills on behalf of an
organization with any member of farming community, through such ways that
each gains intellectual capacity, understanding and use of the message. This
is not complete view of the process of communication but will provide our
purpose . Communication is frequently thought of as happenings by means of
verbal symbols socio – psychological analysis requires that attention be paid
to the full range of symbols that may be used by human beings, including
gestures, tone, facial expressions, drumbeats, telegraphic click, flags, smoke
signals, color, size, distance, sign or any signal. Experts say that
communication is composed of different methods: words, voice, tone and non-
verbal clues. Of these, some are more effective in delivering a message than
others.
Communication is not just passing on information or any message by one
person to another or many people. It involves common understanding
between sender of message and receiver of the message . What the
communicator really wants to convey should be understood in the same
structure, meaning, form, outline, appearance and all other characteristics of
the message by its receiver which is known as real communication.
A Process is any occurrence, which illustrates a non stop change in time or
any continuous action or treatment. In this situation communication is a
process in which the operation of communication is continuously changing as
the communication process. Thus, communication is not an intermittent but a
continuous function of human beings. It is not an irregular act in which human
beings prefer to connect . In other words it can be said that it is a dynamic,
ongoing, ever changing and a continuous act. The components within the
process work together , each one affects the other. In fact, one cannot freeze
communication at any one point but must consider it a by- product of
interacting individual. A message from one individuals creates a response
from the other, which then becomes the message for the first individual in a
continuous process.
According to Berlo (2010), the only goal of communication is to influence.
Festinger (2012) defined the purpose of communication as instrumental and
consummatory. to use the internet to effect. According to him, the creation of a
response is the aim and purpose of all communication activity. when we
discover how to express our goals in terms of certain reactions. We have
made the first step toward successful and efficient communication when we
learn to express our goal in terms of particular reactions from the audience.
Because they are too busy disseminating information or reporting studies,
agricultural extension agents frequently lose sight of their goal of influencing
farmers. Berlo (2010) bases his argument on the idea that the goal of
communication should be behavior-centered, meaning that it should be
explained in terms of human behavior and in line with how people actually
interact. Nonetheless, some writers have distinguished between the goal of
mass communication and the goal of communication itself.
Communication is essential for human interaction because it influences
every aspect of our lives. From personal conversation to the extensive
influence of world media, it influence our perception of the world and our
connections within it. This part of the study explore the different factors related
in communication, aiming to pinpoint and examine the different element that
affect its [Link] is a vital requirement in a world that is becoming
more interconnect. In personal connections, it foesters trust and enhances
relationships. In the other hand, failure in communication resulting in
misinterpretations, and lost chances. This research acknowledge that
communication isn’t a singular concept. Every form of factors has a big impact
in communications. Communications is the actionable information from one
person, group, or place to another by writing, speaking, or using a medium
that provides means of understanding. Every communication is consists of a
minimum of one sender to receiver’s risk being affected by many things
because communication impacts how people interact. This include the
location, medium use to communicate, the cultural situation, and the emotions
involved. However, communications helps people to interact and share
various aspects of life ( C. Ntara 2023).
It is a process of transmitting and receiving verbal and non-verbal messages.
It is considered effective only when it achieves the desired reaction or
response from the receiver. The response may be positive or negative. In
case of absence of any response, communication is incomplete. This can
broadly be defined as exchange of ideas, messages and information between
two or more persons, through a medium, in a manner that the sender and the
receiver understand the message in the common sense, that is, they develop
common understanding of the message. According to [Link] 2020,
Communication is the exchange and flow of information and ideas from one
person to another. It involves a sender transmitting an idea, information, or
feeling to a receiver. Effective communication occurs only if the receiver
understands the exact information or idea that the sender intended to
transmit.
According to the study of Farmer, Slater, & Wright, 1998, all organization
rely on communication for their basic functioning. Communication is use to
transfer information to their audience about the organizations’ mission and
vision, policies and procedures, task and duties, and various activities within
the company. So it means that communication can build or destroy an
organization’s existence. Therefore, a good communication strategy is
essential for a business to survive. Communication acts as link between
decision-makers and all employees. When poorly carried out, communication
has been said to cause interpersonal conflict in organization.
Understanding the factors that impact communication is critical to
developing effective communication skills and building strong relationships
with others. In this paper, we will explore 4 critical factors that affect
communication. Effective communication is essential for building and
maintaining successful relationships, both personal and professional.
However, several factors can influence the effectiveness of communication
between individuals or groups. Pigors (1999) pointed out that effective
communication can only be possible if management and employees
collaborate and work together. The findings of his study demonstrated that
employees were significantly important to the success of internal
communication and internal communication played a great positive role in
shaping or moulding employee performance within the organizations.
Communication is a key pillar that shapes social structures, technological
advancements, and cultural understanding in human interaction, not just
between people but also across society at large. It is inherently dynamic and
changes with various elements at play, such as the characters available in the
interpersonal relationship, the technological medium, socially accepted norms,
and diverse cultural contexts. Communication is important in every dimension
of life, be it personal, academic, or professional, because it facilitates
impartation, making decisions, and building social relationships (Settle, 2018).
More reaching out nowadays is done through technology-mediated means,
from online social networking to organizational mailing systems—whereby
individuals are connected, collaborate, and exchange messages (Musheke &
Phiri, 2021). The significance of social phenomena like culture and society
transcends getting in touch with social style and choice of language to the
very interpretation of messages and needs—the cross-cultural communication
patterns to be well understood (Nguyen et al., 2010).
Communication is a fundamental tool of people around the world,
According to Asok, D.(2019), communication is a device that human invented
to express our thought, feeling, idea to another human being for the
advancement of our technology, and for understanding the world around us. It
is invisible thread to connect individuals, small groups, large group, nations to
create some support to each other and exchanging some opportunities.
There are two types of communication such as Verbal communication
and Non-verbal communication. Verbal communication is a communication
that using spoken words and written words to express information, ideas,
emotion to other people (Staff, C. 2024). While, the Non-verbal
communication is using body language, proxemics, haptics to convey our
information, ideas, and emotion (Martins, J. 2024). Sometimes, verbal and
nonverbal communication was used to effectively gave the message that you
wanted to convey like a formal report.
According to Foulger, D.(2004), There are three models of communication
such as linear model also known as Shannon-Weaver Model, interactive
model AKA schramm model, and transactional model AKA barnlund model.
Linear model depicts communication as a one-way process like a broadcast
that the feedback don't back to a sender. Interactive model is introduced the
concept of feedback, it is a two-way process like the student asking a
question to a teacher in the class. Transactional model is a process of
communication which the the sender and receiver continues receiving the
message and sending a message like a face to face conversation with your
friends about your daily life experiences.
According to Ashman, M. (2018). The elements of communication
consists of sender, message, encoding, channel, receiver, decoding, and
feedback. Sender is the person who initiates the communication by
generating the message and transmitting it to the receiver. Message is the
information, thoughts, feelings, or ideas that the sender wants to convey.
Encoding is the process of conveying a message to the receiver via Gesture,
Words or Expression. Channelis a medium through which the message that
the sender wants to convey to the receiver travels. Receiver is the person
who receives the message from the sender and interprets the message.
Decoding is the process by which the receiver analyzes the message
conveyed by the sender and transforms it into thoughts and feelings.
Feedback is the receiver's response to his interpretation of the sender's
message to be conveyed through feelings or words. However, there's a barrier
that affect the communication process such as language barrier, physical
barriers, and psychological barriers which causes misunderstanding between
the sender and receiver. Language barrier is a barrier that affect through not
understanding the language, it occurs when the foreign people used his/her
language on the conversation with the reciever that the reciever don't
understand the language of sender spoke. Physical barrier are obstacles in
the environment that impede communication, like a noise of a jeep while
riding, barking of a dog, or the distance of sender and receiver. Psychological
barriers is an obstacle in our mind that can caused misunderstanding and
misinterpretations, it's example are anxiety, stress, fear of judgement, and
lack of confidence that can lead to mental block.
According to Seyda, eto al. (2022). There are some ways to actively
delivered a message like paying full attention while the sender speak his/her
message, understand, and respond the message you recieve with appropriate
feedback and tone, sending a clear and concise, being aware the body
language, facial expression, trying to see the perspective of the person you're
talking to, paying full attention to a message that the sender gave,
understanding the point sender sent, and being open to a feedback that the
reciever want to send.
Communication is essential for all individuals, groups, organization to
have in their daily lives. According to Maddox, & Brant (2025) Communication
shapes individuals identity and sense of self, allow us to express our feeling,
ideas, information, thoughts, and beliefs of all individuals. Through
communication, people build connection to other people, improve their
problem-solving and decision making skill, gather some support, understand
the feelings of other people.
Communication is an essential pillar of human interaction, serving
as the medium through which we convey ideas, emotions, and information. It
encompasses a vast array of forms—verbal, nonverbal, written, and visual—
each contributing to the richness of interpersonal and societal exchanges.
Wolvin A. D., (1996). "Communication is the process of sharing meaning
through a common system of symbols," underlining the intricate relationship
between language and the construction of [Link] C. G (1996).
communications technology have attracted the attention of many specialists
who have attempted to isolate communication as a specific facet of their
particular interest. Psychologists, in their studies of behaviour and mind, have
evolved concepts of communication useful to their investigations as well as to
certain forms of therapy. Social scientists have identified various forms of
communication by which myths, styles of living, mores, and traditions are
passed either from generation to generation or from one segment of society to
another. Political scientists and economists have recognized that
communication of many types lies at the heart of the regularities in the social
order. Under the impetus of new technology—particularly high-speed
computers—mathematicians and engineers have tried to quantify and
measure components of communicated information and to develop methods
for translating various types of messages into quantities or amounts amenable
to both their procedures and instruments. Numerous and differently phrased
questions have been posed by artists, architects, artisans, writers, and others
concerning the overall influences of various types of communication. Many
researchers, working within the relevant concerns of their disciplines, have
also sought possible theories or laws of cause and effect to explain the ways
in which human dispositions are affected by certain kinds of communication
under certain circumstances, and the reasons for the change.
As communication scholars define it, communication is "the
process of creating shared meaning" (Pearson & Nelson, 2000). Barnlund's
model is based on a set of fundamental assumptions holding that
communication is dynamic, continuous, circular, irreversible, complex, and
[Link], D. C. (2008). communication is the process of
exchanging information between individuals or groups. It involves the
transmission of ideas, feelings, or facts from one person (the sender) to
another (the receiver). It can be verbal or non-verbal and plays a crucial role
in human interaction. For face-to-face conversation, a phone call, or an email,
it is how we connect and understand each other. Understanding the process
of communication can help enhance how we share information. Sometimes,
communication doesn’t go as planned. Barriers can create misunderstandings
or prevent the message from being conveyed properly. communication is the
process of creating meaning as well as ascribing it. It is the exchange of ideas
and interaction among group members. Communication as the activity or
process of expressing ideas and feelings or of giving people information. One
can safely say that communication is the act of transferring information and
messages from one place to another and from one person to another. In a
related manner, the Online Business Dictionary describes communication
as a two way process. It involves participants reaching a mutual
understanding beyond merely encoding and decoding information,
news, ideas and feelings. It is important that they also create and share the
meaning content in the messages passed. In addition to this,
communication is also seen as a means of connecting people or places. It is
also regarded as an important key function of management because
an organization cannot operate without communication between levels,
departments and employees.
The process starts with an idea in the mind of the source. This idea is then
encoded into a message using signs and sent to the destination. The
destination needs to decode and interpret the signs to reconstruct the original
idea. (Fisher, W. R. (1984).Virtual communication may be defined as the
interaction of people who are not in the same room or place. As everyone is
facing the virtual interviews to the job process so that is known as virtual
communication. These can be video calls, messaging, e-mails, phone calls,
etc (Zainurrahman, & Kofau, M. 2020). Communication can be defined as a
field of study concerned with the transmission of information and
broadcasting. It can involve any of the various professions, which have to do
with the transmission of information such as advertising, public
relations, broadcasting and journalism. The foregoing shows that
communication is something human beings do every day in different ways
and through different means. That is, the modern man communicates
through different methods like speaking, using telephones, blogging,
television, art, hand and body gestures and facial expressions. This can
happen in closed intimate settings or over long distances. An example is the
internet. The acts of communication draw on a number of inter and
intra-personal skills like observing, speaking, questioning, analyzing
and assimilating. Communication means speaking to or with some
other person near or far away, either face-to-face through speech,
telephone calls or text messages, body language, signs and so on. It can be
done by both human and non-human beings. However, it is important to
note that non-humans do not speak but are likely to communicate through
signals or symbolic behaviour. The essential point to observe here is
that non-humans communicate too. Communication is carried out, to not only
pass on information but ultimately to get a feedback. Feedback is very
important in the communication process as it distinguishes communication
form from information. When there is feedback, the communication
process is complete, making it meaningful. It is the end result of an idea and
makes communication continuous. He further asserts that on decoding, after
the dissemination of message, the decoder is expected to give a
response, whether verbal or non-verbal. This is because feedback
enables one to evaluate the effectiveness of the message sent. For
example, teaching is a form of communication and getting feedback in
a classroom situation is important for maintaining rapport, clarifying grey
areas, knowing students weak/strong points and ascertaining if the
lesson is understood. Instantaneous as in the case of verbal conversation,
it could be relayed in formal communication via letters and memo. It can also
be in written or oral form or even both at once. It could be in form of body
language, gesture or paralanguage.
Communication, a seemingly straightforward activity, is an extremely
multifaceted phenomenon that forms the basis of practically all aspects of
human life. Its very nature is multifaceted, involving not merely the passing of
information but also the construction and negotiation of meaning, the creation
and maintenance of relationships, and the building of social realities. The
study of communication will involve a multi-disciplinary perspective,
compromising insights from fields as different as linguistics, psychology,
sociology, anthropology, and even engineering.
One of the earliest and most influential models for communication is that of
Claude Shannon and Warren Weaver (1949). Their mathematical model of
communication, while more technical in its focus on the transmission of
signals, laid the groundwork for understanding communication as a process
between a sender, a message, a channel, a receiver, and noise. The model,
while naive in its simplification of human interaction, highlights the role of
encoding, transmission, decoding, and interference in the communication
process. It provides a straightforward account of information transfer
mechanics, but is deficient in describing the richness and ambiguity of human
communication.
On top of this work, later researchers have explored the nuances of
communication. Edward T. Hall (1976), in his seminal work on proxemics,
emphasized the crucial significance of non-verbal communication and the
impact of spatiality on meaning construction. Hall's study demonstrated that
communication was not merely a product of words, but that it also
encompasses body language, gestures, posture, and physical distance
between individuals. This indicates the cultural embedded nature of
communication, with cultures differing immensely in personal space norms
and non-verbal cues.
The semiotic approach, led by Charles Sanders Peirce (1955), offers one
other significant collection of theories in the field of communication. Peirce's
sign theory and his theory of symbols emphasize the interpretative aspect of
communication, that meaning does not lie in the message but is constructed
in the process of interaction between the sign, the thing named, and the
interpreter. The approach emphasizes the active role of the receiver in
constructing meaning in a communication with the emphasis placed on
subjective and contextual character of interpretation.
Contributing to our knowledge is the research by Paul Watzlawick, Janet
Beavin Bavelas, and Don D. Jackson (1967). Their pragmatics of human
communication is focused on the inescapable nature of communication, even
when there is no explicit verbal communication. Their axioms bring out the
impossibility of evading communication, the interdependence of content and
relationship levels of communication, the punctuation of communication
sequences, and the utilization of digital and analogic modalities. This model
focuses on the relational and contextual nature of communication, bringing
out the effect of communication on the dynamics emerging between parties.
Finally, the sociological view, as argued by Peter L. Berger and Thomas
Luckmann (1966) in their social construction of reality, places great
significance on communication in building what we know of the world. They
argue that social reality is not a fact but is the culmination of ongoing social
interaction and communication. Through common meaning and
interpretation, individuals collectively build a common reality, which in its turn
determines their behavior and interactions. This view underscores the
significant role of communication in building and maintaining social order,
building cultural norms, and maintaining social structures. In short,
communication is a dynamic and multifaceted process that goes beyond
information transmission. Through the integration of theoretical insights from
different theories, we may perhaps better understand its complexity and the
immense influence that it exerts over people's lives and social structures. The
theories and models discussed here – from the information-theoretic to the
semiotic and sociological – provide a rich and complex portrait of this basic
human activity.
THE SIGNIFICANCE OF COMMUNICATION
Communication is a credential of human interaction and has a
significantcontribution to social, cultural, and professional life. It is the
instrument that enables people to exchange ideas, convey their emotions, and
establish a connection with others. Communication, thus, is instrumental for a
stable relationship. Hence, societies can easily coordinate when there is
effective communication because it creates understanding. Additionally, there
is a feeling of unity that encouragespeople to collaborate for the greatergood.
It is underlined by variousresearchers that communication is not the exchange
of information; it's the conveyance of meaning which involvesthe shifting of
context and delivery of message to meet various audiences. Within a working
environment, communication is a cogent skill that affects the quality of the
employee's leadership, cooperation, and performance. As an illustration, in
the business line, clear and convincing communication fuels teamwork and
consensus building that, in turn, pushes the entities faster along the road to
prosperity (Berger, 2022). Likewise, in a medical environment, the
communication between patients and doctors is very important because it
enables the patients to get better results, for instance, accurate diagnosis,
proper treatment adherence, and an overall satisfaction of the patients
(Johnson & Smith, 2023). One of the most striking examples is a nonverbal
speech that works in conjunction with verbal speech. Nonverbal
characteristics like body language, eye contact, and the pitch of voice are as
important in the creation of a communication environment and in the delivery
of information. Also, communication is the basic condition of education,
especially where the explanation of difficult subjects to pupils is concerned.
The findings of research state that teachers who integrate into displays of
dynamic communication competence significantly increase student
understanding and retention. However, in the world of politics, explicit and
ethical communication is basic, as it is the foundation of transparency
building, whose aim it is to create public trust, and providing the necessary
information for informed decision-making. The online social platforms and
digital media put interest to politicians and other personas to develop the best
communication strategies to get the complete picture of communication.
However, in this kind of engagement, the public is way diverse (Boyd &
Ellison, 2022).
The Evolution of Communication Technologies
Communication, under technological advances, has massively grown to be
one of the most integral parts of human behaviors and social organizations. In
the past, historical communications dominated oral cultures, written letters,
and print media. While Alexander Graham Bell gave birth to the phone; and
not too long after, radio and television revolutionized the world of mass
communication, allowing news and information disseminations to become
more accessible. Digital technologies, like the internet and the other social
media platforms, have resulted in an immense shift in the communication
domain, which has introduced new ways of communication such as email,
instant messaging, video resources where one's facial expressions and voice
can be seen and heard (Carr, 2023). many causes of the ripple effect in the
communication channel has been the switch from physical contact to digital
engagements. Social platforms, such as Facebook, Twitter, and Instagram,
provide bridges for people to meet beyond the borders and bring unity in
global talks. Work communication in the 21st century has also been
irrevocably changed by the emergence of video conferencing tools like Zoom
and Microsoft Teams, which have taken the place of in-person meetings and
given employees the ability to work digitally, conducting video meetings from
any location (Miller & Johnson, 2022). Although these prospects can only
bring benefits, they also can furnish setbacks, such as shared concerns on
data privacy, types of misinformation, and digital fatigue. Furthermore, AI and
automation are the influences of the modern communication world. AI-driven
chatbots and virtual assistants facilitate the automation of communications
between businesses and consumers, making the processes swifter. They cite
Smith & Lee (2023) and believe that AI is bettering communication by allowing
personalized communication and automated quick translation. Nevertheless,
the technology-based communication brings challenges with it, that is, the
doubt about the realness of conversations, and the effect they have on human
relations with time and space.
Challenges in Contemporary Communication
Despite the communication tools we have at our fingertips, a few issues
remain. One also tends to fall into the camp of the spread of fake news, which
is probably the main issue that people are concerned about. Social media
platforms, which often broadcast fake or misleading news, are partly
responsible for societies having many biases and mistrust in standard
information sources (Boyd & Ellison, 2022). Research shows that
misinformation circulates at very high speeds compared to factual information
because it has the kind of entertainment and emotional attachment that
clouds people's judgment and makes it very difficult to establish credibility
(Hernandez, 2023). The major problem is the reduction in face-to-face
interactions. Since one can communicate more easily through digital media,
so soon face-to-face communication is hardly exercised; but the distraction of
social skills and emotional intelligence are the consequences. Findings have
demonstrated that an excessive use of digital communication is associated
with tendencies to loneliness, low empathy, and inefficient decoding of
emotional signs (Carr, 2023). This generation feels the most pronounced
effect as compared to the older ones, as the former ones have grown in the
digital era and are used to it. Also, there are still communication impediments
in countries which are multiethnic and multilingual. Communication can get
rather complicated due to the differences in language, culture, and
communication styles. It has evolved into an essential knowledge base in the
business world and in international relations where unity of management
people and workforce members is achieved with the existence of this
communication competence (Kim & Park, 2022). Creation of links
(communication channels) with active listening, cultural understanding, and
even where the use of technological means like translation can be noticed, is
the key to bringing such gaps closer.
The Future of Communication With technology
innovating the way communication is done, our life ahead will bear the
mark of changes and development brought by present and future innovations
and the trends yet to be revealed. Most people are curiously waiting for the
active steps that will be put in place to incorporate the AR and VR in
communication. Such technologies can convey knowledge and skills to
remote and virtual learners, enable some unique experiences that would not
be possible otherwise, according to Chen & White (2023). For example, the
powered rooms create a sense of being in the same space or time, making
the participants interact. A concerning development of today is an increase in
demand for digital skills. This year, learning institutions and organizations are
emphasizing media literacy skills programs to foster individuals' ability to dig
deep into digital information and critically evaluate it. These skills are helpful
in minimizing digital literacy issues, according to Hernandez (2023). In recent
times, digital literacy is essentially required to defend against the detrimental
effects of disinformation and to drive people to make appropriate decisions in
their actions and initiatives. Nowadays, attention to the ethical aspects of
communication is gaining ground. The rapid development of deep fake
technology and AI-created content has brought legitimate misgivings
regarding online media about genuineness and deception. Researchers
identify ethics as the guiding lines and rules, without which confidence and
conferment of credibility will be close to zero (Smith & Lee, 2023). Here, the
organization and policymakers are taking necessary steps to boost slightly. As
they are faced with a challenge of promoting responsible usage of the
communication technologies and to address the existing difficulties.
NATURE OF COMMUNICATION
“Communication is the transfer of information from a sender to a receiver, with
the information being understood by the receiver”. — Koontz and Weihrich
The Oxford dictionary defines communication as ‘the imparting or exchange of
information by speaking, writing, or using some other medium. According to
Newman and Summer, ‘Communication is an exchange of facts, ideas,
opinions or emotions by two or more people.’
To summarize, communication has been defined as:
A process of passing information and understanding
A two way process of reaching mutual understanding
The act of making one’s ideas and opinions known to others.
The process of imparting ideas and making oneself understood by others
The transmission and accurate replication of ideas ensured by feedback for
the purpose of
eliciting actions. A systematic and continuous process of telling, listening and
understanding.
Process of Communication
Communication consists of the following eight components which are inter-
related.
1. Idea
6. Receiver/ Decoder
2. Sender
7. Decoding
3. Encoding
8. Feedback
4. Message
5. Channel & Medium
1. Idea
Every message, whether oral or written, has its origin in an idea that
germinates in the mind of the sender of the message. Every idea refers to
some context. Thus the idea or information that the sender wants to convey to
the receiver is the source of the message in the communication process.
2. Sender/ Encoder
The person who initiates the communication process is referred to as the
encoder. The process of communication begins with the sender who identifies
the need to communicate. The sender must have a clear picture in his mind
about what he wants to communicate and should accordingly select symbols,
words, images, etc. The sender must identify his audience and formulate the
message in such a way that the receiver understands fully what he intends to
convey and interprets it within the same context.
3. Encoding
Encoding takes place when the sender formulates his idea into a message to
be transmitted to the receiver, using a series of symbols- verbal/ or non-
verbal, written or oral. The sender should encode the message keeping in
mind the purpose of communication and should select words or symbols that
help the receiver understand the communication correctly and to achieve the
expected feedback. Encoding is a process of creating a message for
transmission by an addresser to an addressee. A way that an individual puts
his thought together with the way he is going to communicate. Eg: using
speech by thinking of another language and the way he is going to put it in a
sentence and also if he is going to use sign language. The sender as well as
the receiver should attach the same meaning to the symbols or words,
otherwise communication will fail. Thus proper encoding is essential for
successful communication.
4. Message
A message is an idea transformed into words. It can be expressed in different
ways dependingupon the subject-matter, purpose, audience personal style
and cultural background of the sender.
5. Channel and medium
An appropriate medium chosen to send the message is known as channel. It
is the vehicle which facilitates the sender to convey the message to the
receiver. Channel is a system used to transmit a message, whereas medium
is one of the forms/ types used under that system. For example oral
communication is a channel and telephone conversation is a medium. There
are three broad channels of communication and there are several media
under each
Role of feedback in communication
Communication is the exchange and flow of information and ideas from one
person to another. It involves a sender transmitting an idea, information, or
feeling to a receiver. Effective communication occurs only if the receiver
understands the exact information or idea that the sender intended to
transmit.
Feedback is essential in communication so as to know whether the recipient
has understood the message in the same terms as intended by the sender
and whether he agrees to that message or not. Receivers are not just passive
absorbers of messages. They receive the message and respond to about the
subject matter about what they have understood. This response of a receiver
to sender’s message is called Feedback. Sometimes a feedback could be a
non-verbal, smiles, sighs and other times, it is oral. It can also be written like
replying to an e-mail, etc.
Communication is at the very heart of human interaction, enabling individuals
to share ideas, thoughts, emotions, and experiences. It is an essential
process that shapes every aspect of our lives, influencing how we connect
with others, forming relationships, making decisions, and participating in
society. Communication is not limited to spoken words but extends to non-
verbal cues, such as gestures, facial expressions, body language, and even
silence. Whether it's a conversation with a friend, a business presentation, or
a social media post, communication plays a critical role in conveying meaning,
building understanding, and fostering connection.
At its core, communication involves four fundamental components: the
sender, the message, the medium, and the receiver. The sender encodes the
message, which is then transmitted through a medium, such as speech,
writing, or digital platforms, to the receiver, who decodes and interprets it.
Communication can be verbal, relying on spoken or written language, or non-
verbal, using body language, tone, and other visual or auditory signals to
convey meaning.
In the context of our daily lives, communication occurs on multiple levels. On
a personal level, it strengthens bonds and facilitates emotional connections.
On a societal level, it plays a key role in sharing information, ideas, and
culture. In the professional world, communication is essential for collaboration,
decision-making, and leadership.
The nature of communication is multi-faceted and can be viewed from several
perspectives. One perspective focuses on its informational role transmitting
data and facts. Another highlights its relational aspect, wherein
communication serves as the foundation for building trust, understanding, and
connections. Additionally, communication can be either formal, occurring in
structured or official settings like workplaces, or informal, happening casually
among friends or in social contexts.
The process of communication is not always straightforward.
Misunderstandings can arise from differences in language, cultural norms, or
individual perceptions, making effective communication a skill that requires
not just the transfer of information but also an understanding of context,
emotions, and the potential barriers that might obstruct the message. These
barriers, such as noise, distractions, or emotional biases, can hinder the
clarity and effectiveness of communication. Communication is the process of
sending and receiving messages between individuals, involving a sender, a
receiver, and the message itself, which can be verbal, non-verbal, written, or
visual according to Bartleby (2025). In addition Communication is not only
the process of sending a message, but also the methods by which meaning is
understood and exchanged between people. There are many types of
communication, including verbal communication (spoken or written) and
nonverbal communication (hands, move, express face, 0 nor intonation of the
voice, etc.), as well as sometimes both types mixed together.
EXAMPLE
1. Dynamic
- Definition: Every communication is subject to change and slide: Signals,
contexts and environments keep shifting over the long time.
- Example: Two friends having a chat about some film. As the chat goes on
perhaps they can turn the conversation to their jobs or assignment of
themselves, switch their tone or manner of expression depending upon this
mood and fresh knowledge gained from here and there.
2. Interaction in Conversation
-Definition: The nature of communication can be said to be two-way. Both
parties, not just one, engage in an operation of listening and speaking. Each
gives feedback to the other, and so on.
-Example: During a workplace meeting, when one colleague puts forth an
idea, the others might ask questions, make suggestions or give advice back
and forth; exchanging their ideas helps everyone present understand better
what everybody else thinks and thus move on together.
3. Multidimensional Communication
Definition: Communicating on many levels and shades simultaneously. This
means that communication does not take place only in the form of words but
extends to include other people's gestures, emotional states (or moods), and
surroundings for mood, along with a bit of foot tapping hand in! It's not just
what's being said but also how it is said who says it, and their location as well.
example: If I talk to you in a public, I hear you not only with my ears, but all my
senses. I smell the beer on your breath; see your flopping hands through
soapy water nearby cleaner stuff taste a drink that bloody stings, even just to
look at, you know? Nervousness and suppressed fear are mixed and crushing
in it muddled flavor.
Communication is a two way process that share ideas, concept feelings and
emotion. The General view of communication is that it is an interaction within
a social context.
Communication usually involves a sender (source) and receiver.
It involves the interlocutors exchanging signals. These signals
could be verbal or graphic, it could be gestural or visual (photographic). In
summary, communication involves using codes that are done with the eyes,
body movement or sounds made with the voice. Whichever way it is done,
there is always a process in which someone initiates a meaning intent that is
passed to the interlocutor (receiver).It support the idea of Daniel
(2016) asserts that it is when feedback, which
involves the receiver responding to the signal by initiating another circle of me
aning exchange, has been sent to the sender (source) that the communication
process has gone full circle and become complete.
The process of communication is started by the senders. Sharing information
on the stages of communication processes is crucial for both information
senders and recipients. Both the senders and the recipients must make sure
that they exchange ideas and points of view in an effective way during the
communication process. Communication processes are considered finished
when both parties provide feedback and the recipients express their answers.
both the senders and the recipients benefit when the communication process
is implemented well. As a result, both the sender and the recipient must be
aware of the communication processes in a variety of contexts and
environments.
TYPES OF COMMUNICATION
Verbal communication
Verbal communication is a process of communication using a language to
communicate with other people, gain some idea, and expressing our feeling,
thought, and experience. In addition, verbal communication is a type of
communication that conveying message using spoken or written to interact
with other people, to influencing our decision, to change a perspective of other
people, achieving our goals, and to quickly resolve our problem(Staff, C.
2024). There are two main modes of verbal communication such as oral
communication and written communication.
Example of Verbal communication
Oral Communication- it is a mode of communication that using sound and
language to convey a messages([Link]., 2025).
[Link] to Face interaction- it is a communication which the sender is talking
directly to someone or receiver in person.
2. Communicating through phone calls.
3. Interview for applying a work on a company.
4. Debates: Argument between two or more sides
Written communication: It is a mode of communication that using a visual
symbols and language to communicate. Sometimes, written communication is
a one way communication just like reading a news paper, magazine, or books
medium. (Pravabathi & Nagasubramani, 2018).
1. Letter- its a communication that the people used in a decades ago, but
there are now a few who uses it.
2. Text message- it is a short messages sent and received through mobile
phones, smart phone, and the other social technologies.
3. Books- it is a thing that containing an information.
4. News papers: it have an information or report of current events.
According to Bart, K.(2023). There are 4 types of Verbal communication such
as intrapersonal communication, interpersonal communication, small group
communication, and public Communication.
Intrapersonal Communication - It is communication that involves only one
person sending a messages to themselves, it's like a self talk.
Interpersonal Communication - It is a communication that involves two
persons communicating to each other to express their thoughts, feeling, idea,
and experience.
Small group communication- It is a communication that involves an small
groups like school project group, sports team, book clubs, etc. It is like a
family chatting with each other about their daily experience.
Public Communication- It is a type of communication involves lot of
individuals. It's like a singer performing a musical song to a crowd, and a radio
anf television announce the current events that happened in the Philippines.
Different communication models: Explain how messages are transmitted
between a sender and a receiver.
The Linear Model (Shannon-Weaver):
Presents communication as a one-way process where the sender
transmits a message without expecting feedback.
The Interactive Model (Schramm):
Introduces feedback, making communication a two-way process
where both sender and receiver engage in an exchange.
The Transactional Model (Barnlund):
Emphasizes simultaneous communication, where both parties
continuously send and receive messages, adapting to context and non-verbal
cues. These models help analyze communication effectiveness in different
situations.
NON-VERBAL COMMUNICATION
Non-verbal communication is often subconscious, meaning that people may
not be fully aware of the signals they are sending or receiving. This form of
communication is deeply rooted in cultural norms and personal experiences,
making it a complex and rich area of study. For instance, a gesture that is
considered friendly in one culture may be offensive in another. Therefore,
being attuned to non-verbal cues and their cultural contexts is essential for
effective communication, especially in our increasingly globalized world. One
of the key aspects of non-verbal communication is its ability to convey
emotions. Facial expressions, such as smiles, frowns, and raised eyebrows,
can communicate a wide range of feelings without a single word being
spoken. Similarly, body language, such as crossed arms or an open stance,
can indicate a person's openness or defensiveness. Eye contact, or the lack
thereof, can also speak volumes about a person's confidence, interest, or
honesty.
Nonverbal communication means conveying information without using words.
This might involve using certain facial expressions or hand gesture to make a
specific point, or it could involve the use(or non-use) of eye contact, physical
proximity, and other non verbal cues to get message across.
Example of nonverbal communication
1. Facial Expressions: Meaning: Facial expressions are a universal form of
non-verbal communication that can convey a wide range of emotions without
the need for words. They are often instinctive and can be understood across
different cultures. For example, a smile typically indicates friendliness and
approval, while a frown can signal displeasure or confusion.
These expressions can provide immediate and clear emotional feedback in
interactions.
[Link] Language and Posture: Meaning: Body language and posture refer
to the physical stance and movements of a person, which can communicate
their emotional state, attitude, and intentions. For instance, crossed arms
might suggest a defensive or closed-off attitude, while an open stance with
relaxed arms can indicate openness and receptivity. The way a person
stands, sits, or moves can reveal confidence, nervousness, or engagement,
often providing context to their verbal communication.
[Link] Contact: Meaning: Eye contact is a significant form of non-verbal
communication that can convey interest, attention, and involvement.
Maintaining appropriate eye contact can show confidence, sincerity, and
engagement, while avoiding eye contact might suggest discomfort,
dishonesty, or disinterest. The cultural context is important, as the meaning of
eye contact can vary across different cultures. In some cultures, direct eye
contact is seen as respectful and attentive, while in others, it might be
considered confrontational or disrespectful.
[Link]: Meaning: Gestures are deliberate movements and signals that
can convey specific messages. They include actions like waving, pointing, and
using hand signals. For example, a thumbs-up can indicate approval or
agreement, while a wave can be a friendly greeting. However, the meaning of
gestures can vary significantly between cultures, so it's important to be aware
of these differences. Gestures can enhance verbal communication by
providing visual emphasis or clarification.
[Link] (Use of Space): Meaning: Proxemics refers to the use of
personal space and the physical distance maintained between individuals
during interactions. The amount of space people feel comfortable with can
indicate their level of intimacy, authority, or comfort. For example, standing
too close to someone might be perceived as intrusive, while maintaining a
respectful distance can show politeness and respect. The norms for personal
space can vary widely across cultures, and understanding these norms is
crucial for effective and respectful communication. Proxemics can influence
the dynamics of an interaction, affecting how messages are received and
interpreted.
TYPES OF BARRIERS
Barrier - A barrier is anything that impedes or prevents progress, movement,
or access. It can be a physical object, a social construct, a mental state, or
any other obstacle that hinders achieving a goal or objective.
> Physical Barrier - A physical barrier is a tangible obstruction that prevents or
hinders movement or access.
Example:
Illness or Injury
Environmental Hazards
Physical Disabilities
Built Environment
Technological Limitations
Infrastructure Deficiencies
> Cultural Barrier - A cultural barrier is a difference in beliefs, values, customs,
behaviors, or communication styles that hinders interaction, understanding, or
cooperation between individuals or groups from different cultural
backgrounds.
Example:
Stress and Anxiety
Depression
Negative Self-Talk
Lack of Confidence
> Psychological Barrier - A psychological barrier is a mental or emotional
obstacle that prevents someone from achieving a goal, engaging in a task, or
forming a relationship.
Example:
Differing Customs and Traditions
Political Differences
Religious Differences
Language Differences
FACTORS IN COMMUNCATION
Having an effective communication is very important in our daily
conversation as this build stronger relationship and it help us to create big
connections. One of many importance of effective communication are the
factors of communication. Factors influence how the message are interpreted,
receive, and comprehend by one another. According to Ganesh Santhosh
Kumar (2023), Communication is the cornerstone of human interaction,
serving as the foundation for the exchange of thoughts, ideas, emotions, and
information. While it might seem simple on the surface, effective
communication is a complex process influenced by a myriad of factors.
These factors shape the way individuals send, receive, and interpret
messages, impacting both personal and professional relationships. In this
article, we will explore the key factors that affect individual communication and
their implications. It can lead to potential miscommunication in our
conversation to other people that will start the growth of conflict with others.
Thus, developing our deeper understanding about the factors related to
communication has a significant impact in our lives as this will assist us in
knowing how and why does such occurrence of influence [Link] are
different factors that associated in our daily communication with one another.
Cultural, Contextual, Technological and Social factors has a crucial role in
terms of communication. According to the study of Winner Olabiyi, Dorcas
Michel, Janet Brown (2024), Cultural factors are fundamental to human
interactions, influencing every aspect of society and the Contextual factors are
also stated that it is also fundamental to human interactions that influence
every aspects of the society.
Cultural Factors
One of the important factor influencing communication is the difference in
culture. People with different cultures use different ways of
[Link] are factors that has a crucial role in our daily
communication with one another. This also refers to the various aspects of a
person’s culture, like values, beliefs, norms, customs, and social practices
that influence how they communicate with others (E. Smith, C Muscato).
1. Beliefs and Values :
-Cultural beliefs influence behaviors, societal norms, and even policy
decisions. As a human with a lot of differences, we have our own different
beliefs that has big impact in communication with others.
Example: Religious beliefs shape healthcare decisions, such as Jehovah’s
Witnesses rejecting blood transfusions.
2. Language and Communication:
- Language not only facilitates communication but also embodies cultural
heritage. There are different languages in the world and because of this
differences: we got problem in communicating with others, which result in
misunderstanding.
Example: There are two people of different nationalities with different
languages trying to talk with each other but they cant understand each
other because of the difference in their languages.
3. Non-verbal cues (e.g, Gestures…)
- This refers to different gestures, facial expressions and body postures
that can have different meanings across cultures, leading to
misinterpretations.
Example: “Thumbs up” gesture, which is consider positive in the US but can
be seen as rude in some Middle Eastern countries like Iran.
Contextual Factors
- This refers to the surrounding circumstances, conditions, or elements
within a specific situation that can influence or impact an event, behavior, or
decision. Any element within the surrounding, environment or situation that
influences how a message is interpreted and understood(JA. Rollo, C.
Muscato 2023).
1. Physical Context
- This refers to the tone of a conversation changing depending on whether
it’s happening in a formal of a casual conversation.
Example: When you are in a formal meeting, the speech and conversations
should be formal.
2. Cultural Context
- This refers on how someone from a different culture might interpret a
phrase differently based on their cultural norms.
Example: Other words from different culture/language has the same
pronunciation as another culture/language but with a different meaning.
3. Relational context
- This refers to a relationship between individuals, including the type of
connection of individual to one another.
Example: When someone is speaking differently to a close friend compared to
a coworker.
Social Factor 1. Tradition/Culture's Effect on Communication: Different
cultures have different ways of communicating, which are influenced by their
own customs, values, and traditions.
1. Connectivity through Social Media: Websites like Facebook, Instagram,
Telegram, Messenger, YouTube, and Twitter are changing how people
communicate, connect, and share material.
2. Communication Barriers: Social factors that might affect how people
communicate include socioeconomic status, education level, and language.
3. Social trust and general understanding are being impacted by the proliferation
of online propaganda and fake news.
Technological Factor
1. Innovations and Tools for Communication Thanks to contemporary
innovations like social media, smartphones, and other gadgets, technology
has completely changed communication.
2. Both speed and efficiency. People may interact and communicate more easily
because to digital communication's instant messaging, video and audio calls,
and other features.
3. accessibility and unity. -Technology, like Google Translate, enables
communication between people in different languages and locations by
connecting them to the internet.
4. Security of Data and Privacy Because communication is done digitally, there
are concerns regarding cybersecurity, privacy and personal data, breaches,
and other things.
CONCLUSION
Life without communication would lose one of its imperishable pillars, the
one that carries all other projects and systems. The evolvement of
communication technologies has become an excellent tool for helping to fight
against physical world barriers and increasing accessibility and productivity.
Nevertheless, it can also emerge some obstacles such as deception, less
face-to-face interactions, and moral issues regarding AI and digital media. As
its form and content continue to change, the need for people and institutions
to adopt to these evolutions becomes more pronounced as they remain the
only key points in the face of such challenges. We can recognize the
intricacies of the contemporary communication processes and use them to the
best advantage and at the same time try to minimize the issues. Techs
students need to try to figure out how to make digital literacy work in real life
and how to maintain meaningful relationships even in the digital world. As we
move forward towards ever more interconnected times, accurate
communication maintains the position of one of the key traits for achieving
individual as well as professional success.
Communication plays a fundamental role in human life, influencing
daily interactions, relationships, and professional settings. As Kholia et al.
(2024) emphasize, communication is dynamic and multidimensional, adapting
to different contexts, technologies, and cultural influences. It occurs in various
forms, including verbal, non-verbal, written, and oral, each with its own
characteristics and importance. Among the primary types, verbal
communication, as noted by Lexie (2023), involves the use of words, either
spoken or written, to convey messages clearly and effectively. In contrast,
non-verbal communication, according to Gazilov et al. (2016), relies on body
language, facial expressions, and gestures to supplement or replace verbal
interactions. Additionally, written communication and oral communication also
exists. Regardless of the type, communication follows a structured process
involving key elements that ensure effective message transmission. However,
as Nandekdar (2024) discusses, barriers such as noise, psychological biases,
and cultural differences can obstruct the flow of communication, leading to
misunderstandings and inefficiencies.
Barriers that hinder effective communication according to Nandekdar
(2024) includes physical, psychological, semantic, organizational, and cultural
factors contribute to communication barriers. Physical barriers, such as
distance and environmental noise, can obstruct message transmission, while
psychological factors, including emotions and biases, affect how messages
are perceived. Semantic barriers arise from language differences and
ambiguous phrasing, whereas organizational barriers result from unclear
structures and ineffective communication channels. Cultural differences, in
turn, influence how individuals interpret messages based on their values and
social norms. To address these challenges, adopting effective communication
strategies is crucial. Pollock (2024) asserts that active listening is one of the
most important techniques, as it ensures that messages are received and
understood as intended. By fully engaging with speakers, observing verbal
and non-verbal cues, and providing feedback, individuals can enhance mutual
understanding. Additionally, structured approaches like the "Five P’s" the
Premise, Purpose, Plan, Presence, and Priming which help organize thoughts
and improve clarity in communication.
In summary, the process of communication is rather complex and cannot be
defined as one dimensional transfer of information. While Shannon and
Weaver's (1949) mathematical theory is a good starting point for the analysis
of signaling processes, it approach to human communication is too simplistic.
Hall (1976) is concerned with the importance of hearing and seeing as non-
verbal symbols and the culture, and proves that communication is embedded
in social and cultural practices. Peirce's (1955) semiotic theory focuses on
the participatory aspect of communication, which means that meaning is not
fixed but results from the interaction of signs, objects, and interpreters. Along
with Watzlawick, Beavin Bavelas, and Jackson (1967), they further assert the
relational aspect of communication in the context of social reliance, the
interaction contributes to the development of social relations. And finally,
Berger and Luckmann (1966) sociological theory contour the arising of social
reality out of processes of commination. One, from these theories, derives
the claim that for all these disciplines, understanding communication is
interdisciplinary, which requires knowledge from many disciplines to
understand the fluid, interpretative and social construction of reality. Rather, it
is an interdependence based unity dynamique, purposeful.
Communication is an essential aspect of human interaction that shapes
personal relationships, professional environments, and societal progress. Its
dynamic, interactive, and multidimensional nature highlights its complexity, as
it adapts to various contexts, technologies, and cultural influences. While
communication can take different forms such as verbal, non-verbal, written, or
oral. It always follows a structured process involving several key elemennts.
However, barriers such as noise, psychological biases, and cultural
differences can hinder effective communication, making it crucial to implement
strategies like active listening and structured frameworks.
Furthermore, communication is an ongoing, ever-changing, and adaptive
process that is critical in our daily lives, and its importance cannot be
overstated. It is a fundamental aspect of human existence, enabling us to
convey our thoughts, needs, and desires, and to receive and interpret the
messages of others. The complexities of communication are exacerbated by
the presence of noise, barriers, and other forms of interference that can
impede the transmission and reception of messages, underscoring the need
for clarity, precision, and sensitivity in our communication endeavors.
Furthermore, it is impossible to overestimate the significance of
communication, which is a continuous, dynamic, and adaptable activity that is
essential to our everyday lives. It is essential to human life since it allows us
to communicate our needs, wants, and thoughts as well as to receive and
decipher the messages of others. The presence of noise, obstacles, and
other types of interference that might obstruct the transmission and receipt of
information adds to the complexity of communication and emphasizes the
importance of being clear, accurate, and sensitive in our communication
efforts.
In the end, a number of variables affect how effective communication is, such
as the sender’s goals, the recipient’s level of receptivity, the communication’s
context, and the channel or medium utilized to deliver the message. Because
of this, communication is a vast and diverse subject of study that keeps
developing and adapting to the shifting demands and conditions of human
communities.
Effective communication is a complex interplay of various factors. To
communicate successfully, individuals must consider cultural differences,
personal beliefs and values, language barriers, nonverbal cues,
communication channels, physical context, cultural context,and relational
context. Being mindful of these factors and continuously working on improving
communication skills can lead to more meaningful interactions and stronger
relationships in both personal and professional spheres. Both contextual and
cultural factors plays a crucial role in in effective communication. Contextual
and cultural factors are crucial for effective communication because they
shape how massage are interpreted and perceived, leading to potential
misunderstandings or breakdowns in communication if not considered.
Contextual factors including physical context, cultural context, and
relational context are significantly influence how message are sent and
receive. You must consider your tone whether the conversation is happening
in a casual or formal conversation. You need to consider the cultural
differences and similarities of the person you are talking to because this can
affect the flow of your conversation and it can also affect the translation or
meaning of what you are talking about to that person because of the
difference in your culture. When talking to other people you also need to
consider the relationship between you and who you are talking with. Not only
for showing respect but also for you to able to perform proper dealings with
others, especially in formal conversation.
Cultural factors includes belief and values, language and communication,
and non-verbal cues also plays a crucial role in effective communication. It
can lead to misunderstanding if not acknowledged and addressed. Different
belief and values affect our communication with other in terms of making
decisions and perspective in healing, having different beliefs about a lot of
things, and especially in different interpretations of an event according to their
respective beliefs. The difference in our language has a huge impact on our
interactions with other. Having different languages leads to
misunderstandings, so we need to consider the language you are using with
the person you are talking to so can better understand each other and your
conversation does not end in misunderstanding. The use of different gestures
has a great impact on effective communication. Different gestures used by
one person may mean different things to another person. Therefore, it is
important to consider your cultural differences and other aspects.
Effective communication is not only about transmitting information but
also it about building bridges of understanding across diverse context and
cultures. It requires deeper understanding of language, context, culture, and a
willingness to adapt communication style to meet the needs of your effective
conversation. In increasingly interconnected world, we may promote
understanding, cooperation, and harmony by adopting cultural sensitivity and
contextual awareness to cultivate more meaningful and fruitful
communication. Those factors are the crucial element of human connection,
essential for building a more inclusive and understanding global community.
The constant evolution of culture and context demand life long learning to stay
successful and effective in all form of communication.
As has been defined in the last arguments, communication is a complex
process that evolves situationally. Extending the definition of communication,
it also incorporates technological, social, and cultural influences (Ellison,
Steinfield & Lampe, 2007). Social technological advances, such as social
media and digital communication, have revolutionized the human systems of
integration by creating new opportunities while at the same time establishing
new challenges like misinformation and digital divides. Societal structures
shape the process of communication as hierarchies in organizations,
relationships among individuals, and societal expectations, which either
magnify or feature drawbacks that hinder the free flow of exchange of
information in organizations (Musheke & Phiri, 2021). Communication is
culturally based, because from linguistic diversity, nonverbal cues, and
cultural perceptions, it becomes imperative to develop intercultural
competence in an increasingly growing world of cultures (Nguyen et al.,
2010). Indeed, as communication evolves, knowledge of these attributes is
pivotal in forging meaningful interactions, improving efficiency in
organizations, and promoting harmony in cross-cultural settings.
Communication is an evolving and significant process of human interaction
empowered to influence interpersonal relationships, organizational
performance, and community creation. Communication goes beyond
language and encompasses nonverbal communication in terms of body
language, facial expressions, and tone that send more than the message
(Mehrabian, 1971). Interpersonal and business communication is the vehicle
for mutual comprehension, trust, and cooperation. Effective communication is
the foundation for conflict resolution, relationship harmony, and goal
achievement.
With the emergence of new technologies, communication took the place of
traditional means in order to provide instant global contact. The internet and
social media have transformed the ways of people's communication and
information exchange between societies. These technologies have driven the
propagation of communication but have been associated with such problems
as the transmission of misinformation and dealing with communication
overload (Levinson, 2016). With the age of technology, in today's era, one
must exercise caution when receiving information and be capable of
conducting informed communication.
Nonverbal communication is also important, with research indicating that the
majority of our communication is nonverbal (Mehrabian, 1971). Nonverbal
messages are part of the communication of feelings, intentions, and attitudes,
sometimes qualifying or adding to verbal messages. Being able to read these
cues can lead to more effective communication and less opportunity for
misunderstanding. Effective verbal and nonverbal communication in the
workplace is linked to better organizational performance and employee job
satisfaction (Robinson, 2019).
Besides, communication is also vital when developing cross-cultural
sensitivity. Intercommunication is also required in contemporary globalized
contexts. Gudykunst (2003) recognized intercommunication to understand
and appreciate intercultural variations and required establishing trust and co-
operation in multicultural settings. The differences in culture have the potential
to bring misunderstanding, and misunderstandings could end up bringing
conflicts, so a need exists in cultural sensitivity. Human connection involves
nonverbal communication, which is an essential component that goes beyond
spoken language. Individuals communicate their emotions, attitudes, and
intentions through body language, eye contact, gestures, and the utilization of
space. Effective communication, connection development, and navigating
cultural differences all depend on an understanding of these nonverbal clues.
Understanding the importance of nonverbal communication can help people
build stronger relationships, become more adept at interacting with others,
and advance both their personal and professional life. Ultimately, the secret to
gaining more successful, meaningful, and efficient relationships in our
increasingly complicated and linked world is to become proficient in nonverbal
communication. Communication is the backbone of human interaction,
whether it's in the workplace, at home, or with friends. By understanding the
types of communication, the process, and the importance, we can ensure that
our messages are clear, effective, and received as intended. Always be
mindful of the barriers to communication and work towards overcoming them
for more meaningful [Link] is an essential aspect of
human interaction that encompasses multiple forms and dimensions. Effective
communication depends on understanding and addressing various barriers,
recognizing the dynamic and interactive nature of exchanges, and being
aware of the contextual, technological, and cultural factors that influence
communication. By enhancing communication skills, individuals can foster
better relationships, increase understanding, and encourage collaboration
within diverse settings.
References:
● Berger, C. R. (2022). Interpersonal Communication: Theories and Applications.
Oxford University Press.
● Boyd, D., & Ellison, N. (2022). Social Media Communication: Perspectives
and Challenges. Routledge.
● Brown, J., & Green, M. (2022). Educational Communication Strategies in the
Digital Era. Springer.
● Carr, N. (2023). The Shallows: What the Internet Is Doing to Our Brains. W. W.
Norton & Company.
● Chen, L., & White, P. (2023). Virtual Communication and the Future of Digital
Interaction. MIT Press.
● Hernandez, R. (2023). Misinformation and Media Literacy in the Digital Age.
Cambridge University Press.
● Johnson, A., & Smith, P. (2023). Healthcare Communication: Bridging the Gap
Between Patients and Providers. Cambridge University Press.
● Kim, Y., & Park, S. (2022). Cross-Cultural Communication in a Globalized
World. SAGE Publications.
● McQuail, D., & Deuze, M. (2023). McQuail’s Mass Communication Theory
(7th ed.). SAGE Publications.
● Miller, R., & Johnson, K. (2022). The Rise of Remote Work and Digital
Communication. Harvard Business Review.
● Smith, J., & Lee, C. (2023). AI and Ethical Considerations in Modern
Communication. Oxford University Press.
Shannon, C. E., & Weaver, W. (1948). A Mathematical Theory of Communication.
University of Illinois Press.
Barnlund, D. C. (2008).
Communication in a Globalizing World*. Pearson.
Gudykunst, W. B. (2004). Bridging Differences: Effective Intergroup Communication.
Sage Publications.
Littlejohn, S. W., & Foss, K. A. (2011). Theories of Human Communication.
Waveland Press.
[Link]
[Link]
[Link]
[Link]
[Link]
[Link]
386091450_Cultural_and_Contextual_Factors
Olabiyi, Winner & Michel, Dorcas & Brown, Janet. (2024). Cultural and
Contextual Factors.
[Link]
[Link]
[Link]
(Farmer, Slater, & Wright, 1998)
[Link]
[Link]
communication-santhosh-kumar?
utm_source=share&utm_medium=guest_desktop&utm_campaign=copy
[Link], M. L., Hall, J. A., & Horgan, T. G. (2013). Nonverbal
Communication in Human Interaction (8th ed.). Wadsworth Cengage
Learning.
[Link], A. (1972). Nonverbal Communication. Aldine-Atherton.
[Link], J. K., Guerrero, L. K., & Floyd, K. (2016). Nonverbal
Communication (7th ed.). Routledge.
[Link], P., & Friesen, W. V. (1969). The repertoire of nonverbal behavior:
Categories, origins, usage, and coding. Semiotica, 1(1), 49-98.
Hall, E. T. (1966). The Hidden Dimension. Doubleday
Asok,D.(2019).Communicationisatool.[Link]
communication-is-a-tool-571e87296988
Brant, & Maddox (2025). Understanding The Importance Of Effective
CommunicationInTeamwork[Link]
understanding-the-importance-of-communication-in-teamwork/?
need_sec_link=1&sec_link_scene=im
Foulger, D.(2004). Models of the Communication Process
[Link]
hl=en&as_sdt=0%2C5&q=models+of+communication&oq=models+of+comm
#d=gs_qabs&t=1741701089525&u=%23p%3D9UH84vbDwtYJ
Martins, J. (2024). Nonverbal communication: Learn how to encode & decode
signalsandcues[Link]
need_s_ink=1&sec_link_scene=im
Seyda, eto al. (2022). Effect of online communication skills training on
effective communication and self-efficacy and self-regulated learning skills of
nursing students:Arandomizedcontrolledstudy.[Link]
[Link]/discovery/fulldisplay?
docid=cdi_proquest_miscellaneous_2691049159&context=PC&vid=01CACC
L_PALOMAR:PALOMAR&lang=en&search_scope=MyInst_and_CI&adaptor
=Primo%20Central&tab=Everything&query=any,contains,Effective
%20communication%20skills%20&mode=basic
Staff(2024).WhatIsVerbalCommunication(andWhyIsItEssential)?https://
[Link]/articles/verbal-communication?
utm_source=mobileum_medium=paehare&utm_content=article&utm_campaig
n=sharing_cta
Bart, K. (2023). Types of Verbal Communication: Definition, Benefits, and Examples
[Link]
need_sec_link=1&sec_link_scene=im
[Link].(2025).OralCommunication[Link]
entrepreneurs/encyclopedias-almanacs-transcripts-and-maps/oral-communication
Pravabathi&Nagasubramani(2018).[Link]://
[Link]/journals/[Link]/jaar
Staff (2024). What Is Verbal Communication (and Why Is It Essential)?
[Link]
utm_source=mobile&utm_medium=page_share&utm_content=article&utm_campaign
=sharing_cta
Gudykunst, W. B. (2003).Bridgingdifferences:Effective
intergroupcommunication. Sage Publications.
[Link]
hl=en&lr=&id=B9LReJA44WwC&oi=fndpg=PP1&dq=Gudykunst,+W.+B.
+(2003).+Bridging+differences:+Effective+integroup+communication.
+Sage+Publications&ots=SKTlOkOhv7&sig=RXEwsGq70DxDy1NzNcw&re
dir_esc=y#v=onepage&q&f=false
Levinson, P. (2016). Digital McLuhan: A guide to the information millennium.
Routledge.
[Link]
Millennium/Levinson/p/book/9780415249911?
srsltid=AfmBOoqtrrtWY3ho6qIYtvjnzd-LnrDKIG2g5SVVQPQKQE-
ZXtsrzvQA
Mehrabian, A. (1971). Silent messages: Implicit communication of emotions
and
[Link].[Link]
about/Silent_Messages.html?id=WJgoAAAAYAAJ&redir_esc=y
Robinson, M. (2019). Communication and organizational success. Journal of
Business Communication.
[Link]
[Link]
communication-process/
[Link]
[Link]
Patterns_of_communication_flow_and_organizational_effectiveness_in_Local_Gover
nment_Councils_in_Nigeria
[Link]
communication/barnlunds-transactional-model/86791588
[Link]
Berger, P. L., & Luckmann, T. (1966).
Hall, E. T. (1976).
Peirce, C. S. (1955).
Shannon, C. E., & Weaver, W. (1949).
Watzlawick, P., Beavin Bavelas, J., & Jackson, D. D. (1967).