IMPACT OF BUSINESS INTELLIGENCE IN DECISION MAKING OF
HEALTHCARE SUPPLY CHAIN SYSTEMS ON ARTIFICIAL INTELLIGENCE
INTEGRATION
Research Proposal
CHAPTER 1
INTRODUCTION
1.1 Problem Background:
Even though conventional approaches suffer inefficiencies such inadequate demand
forecasting, procurement delays, and high costs affecting patient safety and financial
sustainability, the healthcare supply chain management (SCM) system is essential for the
timely delivery of medical supplies, drugs, and equipment (Dossou et al., 2021; Musa, 2025).
Rising healthcare needs, global upheavals, and changing laws exacerbate these problems. By
means of predictive analytics, real-time data, and automation, AI-driven business intelligence
(BI) systems provide answers that enhance demand forecasting, lower shortages, and reduce
human errors (Seifi et al., 2025; Lakhwani, 2025). This research investigates AI-driven BI
integration in healthcare SCM, evaluating its influence on decision-making, flexibility, and
performance while highlighting obstacles and offering strategic recommendations to assist
digital transformation.
1.2 Problem Statement:
The healthcare supply chain encounters inefficiencies due to insufficient real-time visibility,
imprecise demand forecasts, and inadequate inventory management, resulting in elevated
operational costs and supply shortages. The restricted integration of AI in corporate intelligence
systems hinders precision, operational flexibility, and decision-making efficacy. Moreover,
obstacles such as data privacy concerns, interoperability hurdles, and insufficient technical
infrastructure impede the comprehensive application of AI-driven business intelligence,
obstructing ideal supply chain performance.
1.3 Purpose of the Study:
While pointing out adoption issues and suggesting ways to improve system efficiency and
decision-making, this work seeks to assess the influence of AI-driven business intelligence on
inventory optimization, demand forecasting, and procurement automation in healthcare supply
chain management.
1.4 Theoretical and Conceptual Framework:
This study's theoretical framework combines the Resource-Based View, Dynamic Capabilities
Theory, and Decision Theory to show how AI-driven BI systems improve the efficiency of
healthcare supply chains, their adaptability, and the accuracy of decision-making (Figure 1).
Figure 1: Conceptual framework
1.5 Research Questions:
The main research questions will be:
Research Question: To what extent are AI-driven business intelligence (BI) systems
integrated into healthcare SCM, and how do they influence inventory optimization, demand
forecasting, and procurement automation?
The sub- questions will be:
Sub Question 1: How do AI-augmented business intelligence solutions impact decision-
making precision, operational flexibility, and overall supply chain effectiveness in healthcare
institutions?
Sub Question 2: What are the key challenges hindering AI adoption in business intelligence
systems for healthcare SCM, and how can they be addressed to enhance system integration and
efficiency?
1.6 Hypotheses:
The hypothesis that will be followed in this study are as follows:
H01: The integration of AI-driven BI systems has no significant impact on inventory
optimization, demand forecasting accuracy, or procurement automation in healthcare SCM.
CHAPTER 3
METHODOLOGY
3.1 Research Design:
This research will employ multiple approaches to assess AI-driven BI systems in healthcare
SCM. Combining quantitative and qualitative methodologies, which provide statistical data
and contextual insights, helps understand how AI-BI integration affects decision-making,
operational efficiency, and supply chain resilience. This technique improves study validity and
reliability by supporting triangulation.
3.2 Target Population:
The target population is 250 respondents from the field of supply chain, IT, and healthcare
logistics. These professionals come from hospitals, pharmaceutical companies, AI-integrated
logistics suppliers, and healthcare IT enterprises. Stratified random selection ensures broad
representation across organizational structures and expertise levels, allowing the study to
gather diverse AI-BI adoption and performance perspectives.
3.3 Data Collection:
Primary data will be gathered using structured questionnaires comprising both closed and
open-ended questions, aimed at supply chain managers, IT experts, and hospital administrators.
The surveys will gather data regarding AI adoption levels, its effects on key performance
indicators, and associated obstacles. Secondary data will be obtained from scholarly literature,
industry reports, and white papers to substantiate findings with empirical trends and expert
insights. A preliminary survey will be executed to enhance the questionnaire, and Cronbach’s
alpha will evaluate its reliability.
3.4 Assumptions and Delimitations
This study assumes respondents will offer honest, accurate professional experience data. It also
assumes that the sample size is representative of the healthcare SCM population and that
secondary sources are reputable and relevant.
3.4.1 Assumptions
Participants' availability and desire to participate, their insights' relevance and accuracy, and
secondary data sources' credibility are key assumptions. Mixing methods is also thought to be
appropriate for researching AI-BI integration's technological and organizational aspects.
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