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Project Manual 2025

The document outlines the requirements and guidelines for an MBA internship and project report, which is mandatory for program completion. It details the objectives, types of organizations for internships, submission details, and the structure of the project report, including necessary appendices and formatting instructions. Additionally, it emphasizes the importance of originality and adherence to plagiarism policies.

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0% found this document useful (0 votes)
48 views25 pages

Project Manual 2025

The document outlines the requirements and guidelines for an MBA internship and project report, which is mandatory for program completion. It details the objectives, types of organizations for internships, submission details, and the structure of the project report, including necessary appendices and formatting instructions. Additionally, it emphasizes the importance of originality and adherence to plagiarism policies.

Uploaded by

muheesyed2234
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
You are on page 1/ 25

Name :

Reg. No. :

Research Guide :
CONTENTS

Sl. No. Particulars Page No.

1 Internship and Project Report 3

2 Guidelines 3

3 Submission details 4

4 Contents of the Project Report 4

5 Major Typological Instructions with regard to main text 7

6 Plagiarism Check 8

List of Appendices

1. Cover and title page


2. Certificate from the Company
3. Letter of Collaboration from the Company
4. Certificate of Attendance
5. Certificate of Originality
6. Plagiarism Certificate
7. Declaration by Student
8. Table of contents
9. List of tables
10. List of figures
11. References
12. Internship Report Guidelines
13. Executive Summary
14. Schedule of Project Work
1. INTERSHIP AND PROJECT REPORT
Pursuit of an internship in a corporate organization and submission of Internship and Project
Report pertaining to a live / latest business / management problem / issue of the organization is
a mandatory requirement for fulfillment of the MBA programme. This Internship & Research
Project exposes the student to real life management issues. The students must undergo the
internship with all seriousness and commitment during the IV Trimester and submit the
internship and project report after the successful completion of the internship.
Objectives
• To understand the functional operation of an organization
• To apply multidisciplinary concepts, tools and techniques to solve organisational
problems
• To analyse an industry related problem using appropriate research methodology
Types of Organisation
The student may choose any of the following organisations for internship:
i) Manufacturing Company
ii) MNC with a strong workforce
iii) Service Company with a strong workforce
iv) Public Limited, Private Limited, LLP and Partnership firms
Execution
The student shall undergo 90 days of internship in any of the above and submit a
comprehensive report in the format provided.

2. GUIDELINES
2.1. The company for internship has to be identified during the III Trimester
2.2. The research problem identification and research design formulation have to be completed
by the end of the III Trimester.
2.3. The internship (90 days) has to be carried out during the IV Trimester.
2.4. The topic selected for the project shall be related to an issue or a problem specific to a
market/industry/business/company.
2.5. The internship and research project has to be carried out under the supervision of a faculty
guide allotted and a company guide
2.6. The Internship and project report carries six credits i.e. total of 150 marks consisting of a
Page 3 of 25
maximum of 30 marks for the internship report, 70 marks for project report and a
maximum of 50 marks for viva voce examination.
2.7. Only one student shall be permitted to pursue research and submit their project report in a
particular topic pertaining to similar market/industry/business.
2.8. Students shall have regular interaction with the faculty guides in order to understand the
nature, scope, relevance, suitability, research objective and design, schedule and
importance of research. Students need to substantiate these important components which
determine the quality of the project report.
2.9. The students shall submit the required chapters as per the time schedule specified in the
manual. The faculty guide shall monitor the progress of his/her student in all respects.
The faculty guide may reject the project report if it does not meet expected standard of
quality or the guidelines.

3. SUBMISSION DETAILS
Two hardbound copies of the internship and project report along with a soft copy have to be
submitted. Spiral bound/ plastic comb bound reports would not be accepted. The office shall
send (i) One hard copy to the library; (ii) One copy to the student concerned; (iii) soft copy of
the project would be sent to COE office.

4. CONTENTS OF THE PROJECT REPORT


Project report should be as per the following format and size. The sequence given below
should be strictly followed:
• Cover Page & Title Page
• Certificate from the Company
• Certificate of Originality from the Guide/Institution
• Plagiarism Certificate
• Declaration by the Student
• Acknowledgement
• Executive summary
• Table of Contents
• List of Tables
• List of Figures
Page 4 of 25
• Part I- Internship Report (Sections A to D)
• Part II – Project Report (Chapters 1 to 4)
• References
• Appendices

4.1. Cover Page & Title Page: A specimen copy of the Cover page & Title Page of the
project report is given in the specimen of prefatory items. (See Appendix-1)
4.2. Certificate from the Company: A certificate as to the successful completion of
internship from the company is mandatory (Appendix 2)
4.3. Letter of Collaboration from the Company: A letter of collaboration in the letterhead
of the company is mandatory (Appendix 3)
4.4. Certificate of Attendance from the Company: A certificate of attendance for the
duration of the internship in the letterhead of the company is mandatory (Appendix 4)
4.5. Certificate of Originality: The Certificate shall be in double line spacing using Times
New Roman and Font size of 13 as per the format in (Appendix 5)
4.6. Plagiarism Certificate: Plagiarism Certificate shall be in the format given in
(Appendix 6)
4.7. Declaration: Declaration to be given by the student in double line spacing using Times
New Roman and Font size of 13. (Appendix 7)
4.8. Acknowledgement: It should be brief and should not exceed one page in one and a half
spacing using font style of Times New Roman. Acknowledge the contribution of the
Principal, Guide and company executives, other faculty members, librarian, parents, etc.
4.9. Table of Contents: The title page, Certificates and Declaration would not find a place
among the items listed in the Table of Contents. The page numbers for the list of tables,
list of figures, list of abbreviations and acronyms and executive summary should be in
lower case Roman numerals. (Appendix 8)
4.10. List of Tables: The list should use exactly the same titles / headings as they appear
above the tables in the text. (Appendix 9)
4.11. List of Figures: The list should use exactly the same titles / headings as they appear
above the figures in the text. (Appendix 10)
4.12. Abbreviations and Acronyms: Expansion / explanation for abbreviations / acronyms
should be listed under this head.
Page 5 of 25
4.13. Executive Summary: A single page executive summary of the internship and the
project report printed in one and a half line spacing, font style Times New Roman and
font size 12 is mandatory. The executive summary shall be prepared in 2 paragraphs,
one on the internship and the other on the project report. The executive summary carries
the following sequence:
1. Internship: About company (2 sentences), SWOC analysis (2 sentences), Business
Model Canvas (2 sentences) and PESTLE analysis (2 sentences).
2. Research Project: Objectives (2 lines); Methodology (three lines); Major findings
(10 lines) and Conclusions with Suggestions (5 lines). Nonetheless, executive
summary should not exceed two paragraphs and with a maximum word count of
300. The format is provided in Appendix 13.

4.14. Part I – Internship Report – Pages 01 to 25


The internship report shall have the following sub headings:
A. Introduction
B. 3C report
B1. Company
B2. Competition
B3. Context
C. Learning Experience
D. Observations and Suggestions to Company

4.15. Part II – Project Report: The chapters may broadly be divided into four as follows:

Chapter No. Contents Page No.

1. Introduction 26-35
2. Review of Literature & Research Design 36-45
3. Results, Analysis & Discussions 46-75
Summary of Findings, Conclusions and
4. 76-85
Recommendations

Page 6 of 25
The chapters mentioned above should have the following sub-divisions:
4.15.1. Introduction
Introduction includes
• Information about the broad area of the topic chosen.
• An enquiry into the specific area of the topic chosen.
• A theoretical perspective about the topic.
• Justification on why the topic was chosen
4.15.2. Review of Literature and Research Design
• Introduction
• Review of Literature
• Statement of the problem
• Objectives of the Study
• Hypothesis
• Methodology (Primary Data Collection Studies - Type of Research, Sources of
Data, Data Collection method, Instrument, Sample size, Sampling Units, sampling
method, methods of Analysis. Secondary Data Collection Studies – Type of
Research, Sources of Data, Period of the Study, Selection of Companies, Methods
of Analysis)
• Scope of the Study
• Operational Definition of Concepts
• Limitations of the Study
• Chapter Scheme
4.15.3. Results, Analysis & Discussion
• Data Tabulation and Presentation
• Objective wise Data Analysis with interpretation
4.15.4. Summary of Findings, Conclusions and Suggestions
• Summary of findings
• Conclusions
• Suggestions
4.11.6. References (Appendix 11)
4.11.7. Appendices

Page 7 of 25
3. MAJOR TYPOLOGICAL INSTRUCTION WITH REGARD TO MAIN TEXT
The students are required to adhere to the following instructions:
5.1. Printing should be done on one side of A-4 size executive bond paper.
5.2. The left side margin should not be less than 1.5 inches, the right, top and bottom margins
should be 1 inch each.
5.3. The text of the project should be double spaced; quotations and foot notes should be in
single space.
5.4. Times New Roman Font is to be followed throughout the report. Chapter headings should
be capitalized and centered (14 Font size). Section heading & subdivision headings
should be typed on the left-hand side of the page in title case, E.g., Foreign Direct
Investment (13 Font size)
5.5. Tables, graphs and diagrams should have their respective numbers, titles / headings and
source. Alignment of table and figure headings has to be similar to sub-headings.
5.6. All pages in main text except prefatory items should carry Arabic numerals placed at the
bottom and centered. As already mentioned, Title page, Acknowledgement, Table of
contents etc. should be numbered in lower case Roman numerals.
5.7. Numbering of chapters, divisions and sub-divisions should be done, using Arabic
numerals only. (E.g., sub-division 4 under division 5 of chapter 3 should be numbered as
3.5.4.). In chapter three – Results analysis and discussion chapter, let us say there are 3
frequency tests, 2 Anova tests, 2 correlation tests and 2 regression tests. Then Frequency
tests will have the numbering 3.1, Anova will have 3.2, Correlation tests will have 3.3 and
Regression will have the numbering 3.4. Within frequency tests, the three frequency tests
should be numbered as 3.1.1, 3.1.2 and 3.1.3. Anova tests as they are two in number, they
should be numbered as 3.2.1 and 3.2.2……
5.8. Table and Figures appearing in the main text should have appropriate numbers and titles.
For example, the number of the first table in Chapter Three should be assigned as 3.1.
Table and Figures should be centered. Tables and figures should be continuously numbered
within the chapter. Suppose there are 3 frequency tables and 2 anova tables, the second
Anova table is the fifth table, so it should be numbered as 3.5
5.9. Citations on the main text should carry the author(s)’ surname with year, e.g. Gupta
(2009) or (Gupta, 2009) as the case requires.
5.10. Endnotes should be numbered consecutively throughout the entire report if that

Page 8 of 25
methodology is adopted.
5.11. The list of references for the citations must follow APA style and should contain all
relevant information, viz., authors’ name, the title of the publication, year of publication,
publishers, place of publication and page number. (Appendix 11).
5.12. Students are required to preserve the valued manuscripts (initial drafts) as the same has to
be produced during the Viva-Voce Examination if asked.

4. PLAGIARISM
Any attempt to copy from another (Present or Previous) student or to copy large chunks from
academic or other sources without appropriate referencing those sources will trigger the full
weight of plagiarism procedures. University / College will initiate stern action if plagiarism is
detected. An originality report from the software suggested by the School has to be attached.
(Appendix 6).

All the material that relates to the project report including completed questionnaires or
recordings of interviews, should be shown to the guide and preserved by the students until the
College has declared the results. Students are advised not to dispose the material after the
project report has been submitted, as they might be asked to present them during the viva voce
or before their Project report results are declared.

Page 9 of 25
Appendix 1 - Cover page and Title page

PART I - INTERNSHIP REPORT ON


<NAME OF THE COMPANY)
(Font size Times New Roman 18 - All caps and Bold)

PART II - PROJECT REPORT ON


A STUDY ON HUMAN RESOURCE INFORMATION
SYSTEM IN INFOSYS Ltd.

submitted in partial fulfillment of the requirements for


the award of the degree of
(Font size Times New Roman 14)

MASTER OF BUSINESS ADMINISTRATION


of
BENGALURU NORTH UNIVERSITY
<Font size Times New Roman 14-All Caps and Bold>

By
(Font size Times New Roman 14 italics)
Daniel Suresh
(Font size Times New Roman 14-Title case)
Reg. No. 24MBAZ96
School of Management
KRISTU JAYANTI COLLEGE, AUTONOMOUS
Bengaluru – 560077

December 2025
Appendix 2

<TO BE PRINTED IN COMPANY LETTERHEAD>

<CERTIFICATE FROM THE COMPANY>

This is to certify that ………………………………………….. (Name of the student with register

number), II Year MBA, School of Management, Kristu Jayanti College, Autonomous,

Bengaluru has undergone internship from ....... (Date) to …….. (Date) in our

organization. He/She also undertook a project titled (Title of the project report) during

his/her internship (if applicable). We understand it is submitted in partial fulfillment of

the requirements for the award of the Master's Degree in Business Administration.

Authorised Signatory
Company Seal
Appendix 3

<TO BE PRINTED IN COMPANY LETTERHEAD)

<LETTER OF COLLABORATION FROM THE COMPANY>

Date:

To
The Principal
Kristu Jayanti College (Autonomous)
Bengaluru

Dear Principal,

We are glad to associate with and provide internships to the students of Kristu Jayanti College,
Autonomous, Bengaluru.

With Warm Regards

Thanking you

(Signature) (Office Seal)


(Name)
(Designation)
Appendix 4

<TO BE PRINTED IN COMPANY LETTERHEAD AND SIGNED BY THE


EXTERNAL GUIDE / MANAGER>

<CERTIFICATE OF ATTENDANCE FROM THE COMPANY>


This is to certify the attendance record of ………………………………………….. (Name of
the student with register number), II Year MBA, School of Management, Kristu Jayanti
College, Autonomous, Bengaluru during the internship.

September 2025 Signature October 2025 Signature November 2025 Signature


01-09-2025 01-10-2025 01-11-2025
02-09-2025 03-10-2025 03-11-2025
03-09-2025 04-10-2025 04-11-2025
04-09-2025 06-10-2025 05-11-2025
05-09-2025 07-10-2025 06-11-2025
06-09-2025 08-10-2025 07-11-2025
08-09-2025 09-10-2025 08-11-2025
09-09-2025 10-10-2025 10-11-2025
10-09-2025 11-10-2025 11-11-2025
11-09-2025 13-10-2025 12-11-2025
12-09-2025 14-10-2025 13-11-2025
13-09-2025 15-10-2025 14-11-2025
15-09-2025 16-10-2025 15-11-2025
16-09-2025 17-10-2025 17-11-2025
17-09-2025 18-10-2025 18-11-2025
18-09-2025 20-10-2025 19-11-2025
19-09-2025 21-10-2025 20-11-2025
20-09-2025 22-10-2025 21-11-2025
22-09-2025 23-10-2025 22-11-2025
23-09-2025 24-10-2025 24-11-2025
24-09-2025 25-10-2025 25-11-2025
25-09-2025 27-10-2025 26-11-2025
26-09-2025 28-10-2025 27-11-2025
27-09-2025 29-10-2025 28-11-2025
29-09-2025 30-10-2025 29-11-2025
30-09-2025 31-10-2025

Authorised Signatory Company Seal


Appendix 5

SCHOOL OF MANAGEMENT

CERTIFICATE OF ORIGINALITY
This is to certify that the Internship Report on (Name of the company) and the project

report titled (Title of the project report) are an original study carried out by (Name of the

student with register number) and are being submitted in partial fulfillment of the

requirements for the award of the Master's Degree in Business Administration of Bengaluru

North University and approved by AICTE. The Reports have not been submitted earlier either

to this University / Institution or any other body for the fulfillment of the requirement of a

Programme / Course of study.

Signature Signature

Name of the Guide Head, School of Management

Bengaluru
Date:
Appendix 6

CERTIFICATE OF PLAGIARISM CHECK

1. Name of the Student

2. Programme MBA

3. Register Number

4. Title of the Project Report

5. Name of the Guide

6. Department School of Management

7. Acceptable Maximum Similarity 25%

8. Similarity of Content Observed

9. Software

10. Date of Plagiarism Check

Signature of the Student Signature of the Guide


Appendix 7

DECLARATION

I, (Name of the student with register number), hereby declare that the internship report

titled (Title of the internship report) and project report entitled (Title of the project) are

original studies carried out by me, under the guidance of (Name of the Guide).

These reports have not been submitted earlier either to this University / Institution or any

other body for the fulfillment of the requirement of a course of study.

Signature

Name of the student

Bengaluru

Date:
Appendix 8

TABLE OF CONTENTS

Chapter No. Particulars Page No.


List of Tables i
List of figures ii
List of abbreviations iii
Part I – Internship Report
A. Introduction 1
4
B. 3C report
B1. Company
i.1. Business Functions
i.2. Organisation Structure
i.3. Business Model Canvas
B2. Competition - SWOC analysis
ii.1. Strengths
ii.2. Weakness
ii.3. Opportunities
ii.4. Challenges
B3. Context - PESTLE analysis
iii.1. Political factors
iii.2. Economic factors
iii.3. Social factors
iii.4. Technological factors
iii.5. Legal factors
iii.6. Environmental factors
C. Learning experience 21
D. Observations and Suggestions 23

Part II – Project Report


Chapter 1. Introduction 26
1.1 Management Information System: An Overview
1.2 Human Resource Information System in general
and with reference to Software Industry across the
world.
1.3 Human Resource Information System in Indian
Software Industries.
Chapter No. Particulars Page No.

Chapter 2. Review of Literature & Design of the Study


2.1 Introduction
2.2 Review of Literature
2.3 Literature with reference to HRIS outside India
2.4 Literature with reference to HRIS in India
2.5 Statement of the problem
2.6 Objectives of the Problem
2.7 Hypothesis
2.8 Methodology
2.9 Operational Definitions of Concept
2.10 Scope of the study
2.11 Limitations of the study
2.12 Chapter Scheme

Chapter 3 - Results, Analysis and Discussions


3.1 Data presentation – Descriptive statistics
3.2 Objective wise analysis, hypothesis testing
and interpretation
3.2.1 Hypothesis 1 based on Objective 1
3.2.2 Hypothesis 2 based on Objective 2
Chapter 4 - Summary of Findings, Conclusions and
Suggestions
4.1 Summary of findings
4.2 Conclusions
4.3 Suggestions (scope for future research)

References
Appendices
Appendix 9

LIST OF TABLES

Table No. Title Page No.


a.1 Title of first table in Internship Report, section A 09
a.2 Title of second table in Internship Report, section A 46
b.1 Title of first table in Internship Report, section B ..........
b.2 Title of second table in Internship Report, section B ..........
… …………………………………………………………………………………………. ………...
… …………………………………………………………………………………………. ………...
1.1 Title of first table in chapter I ..........
1.2 Title of second table in chapter I ..........
2.1 Title of first table in chapter II ..........
3.1 ................................................................................................ ..........
4.1 Title of first table in chapter IV ..........
Appendix 10

LIST OF FIGURES

Figure No. Title Page No.


a.1 Title of first figure in Internship Report, section A 08
a.2 Title of second figure in Internship Report, section A 24
b.1 Title of first figure in Internship Report, section B ..........
b.2 Title of second figure in Internship Report, section B ..........
… ................................................................................................ ..........
… ................................................................................................ ..........
1.1 Title of first figure in chapter I ..........
1.2 Title of second figure in chapter I ..........
2.1 ................................................................................................ ..........
3.1 ................................................................................................ ..........
4.1 ................................................................................................ ..........
Appendix 11

References
• The List starts in a new page and is labeled References (centered)
• Number the pages continuously from the last page of the text
• The reference list has to be arranged in alphabetical order
• Each reference has to be separated by a double space
• Use hanging indent -1/2 inch (can be formatted from the Paragraph dialog box in MS Word)

Books
Perrin, R. (2007). Pocket guide to APA style (2nd ed.). Boston: Houghton Mifflin.

Edited Collections
Bala Sendhil Kumar. G & Dr. R. Senapathi (2012). Environmental influences on Adoption of
E-Procurement. In special Ed., Business Practices for Sustainable Integration (pp. 17-21). Southern
Book House.

Journals
Kumar, G., & Karthik, P. K. (2014). A Conceptual study on Supply Chain Management at Mosquito
Repellent Industry, Puducherry. Asian Journal of Management, 5(3), 341-346.

Online Journals
Kenneth, I. A. (2000). A Buddhist response to the nature of human rights. Journal of Buddhist Ethics,
8. Retrieved February 20, 2001, from http://www.cac.psu.edu/jbe/twocont.html

Print and Online


Whitmeyer, J.M. (2000). Power through appointment [Electronic version]. Social Science Research, 29,
535-555.

Websites
Model for an authored document that is a whole site
Author, A. A., & Author, B. B. (Date of publication). Title of article/document. Retrieved month date,
year, from http://Web address

Model for an authored page/article from a site


Author, A. A., & Author, B. B. (Date of publication). Title of article/document. Title of Site.
Retrieved month date, year, from http://www.someaddress.com/full/url/

Sample (no author, article found on resource website)


th
Nebraska school nurse honored during 100 Anniversary Celebration. (2007). Answers4Families.
Retrieved September 26, 2007, from http://nncf.unl.edu/ nurses/info/anniversary.html

If author’s name is not given, list page title or article title first. If the page has no title, list site title.
Appendix 12
Internship Report Format
a. Introduction
Brief introduction about the company where the internship was done. The inception, type of
entity (Proprietor/partnership/LLP/Pvt Ltd/Public Ltd), the ownership structure, registered
office, brief background about the company’s history, milestones, achievements etc.
b. 3C Report
The 3C report comprises of an in-depth analysis of the Company, Competition and the
Context. The following tools are do be used for analysis and preparing the 3C report.
1. The Company
The student is expected to understand the company as a whole by going through various
departments of the company. In addition, the student should also understand the position of the
company vis-à-vis the industry in which the company is operating.
In trying to understand the company, the following aspects may be studied:

1.1 Business Functions


Production: The major production facilities and processes available in the
organisation. Marketing: Product portfolio, Distribution network, Sales
force, Pricing, Promotion strategies, Customer service, Market structure,
Market share, Competition. Human Resources: Organization structure,
Organization chart, Senior management, Departments and Functions, Staff
strength, Recruitment, Training and Development, Appraisal and Retention
practices, Retention issues etc. Operations: Functions, Processes,
Facilities, Measurement metrics. Finance: Capital structure, financial ratios
etc. Any other relevant function.

1.2 Organization Structure


The student has to present in brief the organisational structure and analyse
it from a managerial perspective.

1.3 Business Model Canvas

This framework strips a business model to its bare bones, improving clarity and focusing on the most
important factors. A business model canvas is a single analysis that’s divided up into nine elements:

i. Customer segments: Who are the customers?


ii. Value propositions: Why do customers buy/use the proposition?
iii. Channels: How are propositions promoted, sold, and delivered?
iv. Customer relationships: How is the customer treated throughout their buyer journey?
v. Revenue streams: How is revenue earned?
vi. Activities: What unique strategies does the business use to deliver its propositions?
vii. Resources: What unique strategic assets are required to compete?
viii. Partnerships: What can the business outsource so it can focus on its key activities?
ix. Cost structure: What are the major cost drivers and how are they linked to revenue?

2. The Competition
A student is also expected to understand the competitors for the products marketed by the company.
SWOC Analysis The student is expected to study the economic environment in which the
company is operating, understand its progress in the past and based on the same, analyze the
strengths, weaknesses, opportunities and threats to the company. The SWOC analysis should
provide insights into the company’s future prospects and the strategic direction.

3. Climate (or Context) - The external environment, often referred to as the business climate
or context, encompasses various factors that are beyond the organization’s control.
PESTLE Analysis - A PESTLE analysis is a strategic framework commonly used to
evaluate the business environment in which a firm operates. It analyses favorability or
unfavourability of the Political, Economic, Sociological, Technological, Legal and
Environmental factors that influence an organization.

c. Learning Experience
The practical learnings derived during the 3-month internship shall be narrated in this section.

d. Observations and Suggestions


The good practices, key issues that were observed, the suggestions in terms of modifications in
the working procedures, the changes in the processes, the changes in the layout, the changes in the
work culture or on any other policies shall be highlighted in this section.
Appendix 13

Executive Summary format

I. Executive Summary of the Internship

During my three-month internship at Jindal Steels, I worked under the Marketing Division,
focusing on a comprehensive dealer satisfaction survey while gaining an in-depth understanding
of the steel manufacturing process, supply chain, and distribution network. My responsibilities
included designing and distributing questionnaires, analyzing dealer feedback, and identifying
areas for service improvement. Additionally, I observed and learned the entire steel production
process, from raw material processing to finished product creation, and studied the intricacies of
supply chain management and distribution networks. This multifaceted experience provided me
with valuable insights into both marketing strategies and operational efficiencies within the steel
industry.

II. Executive Summary of the Project

Over a three-month project titled "Antecedents of Dealership Satisfaction for Hot Rolled Steel
Products,", I conducted casual research using the primary data collected through a well-
structured questionnaire. The questionnaire was tested using a pilot study and was also vetted by
the officials in the marketing department at Jindal Steels. The study was conducted among 200
dealers in Maharashtra with the main objective to develop a scale for measuring dealership
satisfaction. The research identified six major factors influencing dealership satisfaction and
tested the scale using confirmatory factor analysis on the collected data. The developed scale,
which was highly appreciated by the management, offers a robust tool for assessing and
enhancing dealer relationships and satisfaction within the industry.
Appendix 14

INTERNSHIP & PROJECT WORK SCHEDULE (2025-2026)

1. Finalization of Project Area of Specialization 20/05/2025


2. Faculty Guide allotment List 02/06/2025
3. Project Orientation I – by HoD 07/06/2025
4. Project Orientation II – Functional Orientation 21/06/2025
Review of Literature & Research Problem identification – to
5. 09/07/2025
Guide
6. Review of Literature & Identification of variables of the study 15/07/2025
7. Chapter I – Introduction – to Guide 21/07/2025
8. Research Design – Chapter II of Project Report – to Guide 30/07/2025
Questionnaire Preparation for primary data study /
9. 05/08/2025
Data downloading for secondary data study
07/08/2025 &
10. Workshop on Data Analysis for Management Research
08/08/2025
11. Finalization of Internship Company 11/08/2025
12. Commencement of Internship 01/09/2025
13. Completion of Primary data collection 15/09/2025
14. Submission of Part I Internship report 29/09/2025
15. Completion of Data Analysis 10/10/2025
16. Submission of Part – II – Project report Chapter – III Analysis 18/10/2025
Submission of Part – II – Project report Chapter IV Findings,
17. 30/10/2025
Suggestions & Conclusion
Internship (Part – I) and Project Report – (Part – II)
18. 10/11/2025
Rough Draft Submission
Internship Report (Part – I) and Project Report – (Part – II)
19. 20/11/2025
Final Draft Submission
20. Internship & Project Report Hard Copy Submission 5/12/2025
21. Mock Viva-Voce 11/12/2025
22. Internship & Project Report - Final Viva-Voce Examination 13/12/2025

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