The document outlines various metrics related to query types, including total queries, resolution status, and average resolution times. It also highlights peak days and times for queries, along with comments and insights. Recommendations for improving query resolution processes may be included.
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Query Analysis Report Template
The document outlines various metrics related to query types, including total queries, resolution status, and average resolution times. It also highlights peak days and times for queries, along with comments and insights. Recommendations for improving query resolution processes may be included.