COMMUNICATION - Signs, symbols, pictures, graphics
and emojis
- Communis(commonness),
communicare (to share); latin According to Tidwell ( 2016); two
words kinds of N-V COMM
- Act or process of using words,
a. Non-verbal messages produced
sounds signs, or behaviors to
by the body
express or exchange info or to
b. Non-verbal messages produced
express your ideas thoughts
by the broad setting such as
- Exchange of info and the
time, space and silence
expression of feeling that can result
in understanding Ex.
TYPES OF COMMUNICATION Touch
Glance
1. VERBAL COMMUNICATION
Eye contact
- Words or symbols
Vocal nuance
- Done through speaking or writing
Proximity
a. Spoken communication
Facial expressions gestures
Face to face interaction, mobiles
Volume
or computers, public speaking
Pause (silence)
etc
Intonation
b. Written communication
Dress
Written, digitized or printed
Posture
FACTORS THAT AFFECT VB COM Smell
Context formality
TONE OF VOICE
USING OF DESCRIPTIVE WORDS PRINCIPLES OF COMMUNICATION
EMPHASIS ON CERTAIN PHRASES
COMMUNICATION IS PROCESS
VOLUME OF CERTAIN
- Steps without jumping to initial one
COMMUNICATION MAKES USE OF
2. NON-VERBAL COMMUNICATION
SYMBOLS
- Using methods other than spoken
COMMUNICATION IS SYSTEM
Lng.
- Components is a need
- May be intentional or unintentional
COMMUNICATION IS DYNAMIC
EX. OF N-V COM - Changing/evolve over time
COMMUNICATION INVOLVES
INTONATION
MEANINGS
FACIAL EXPRESSIONS
- Message we receive have different
PAUSE
interpretation
HAND GESTURES
COMMUNICATION CAN BE
USE OF VISUALS
INTENTIONAL OR
BODY MOVEMENT
UNINTENTIONAL
EYE CONTACT
3. VISUAL COMMUNICATION
- Set this purpose why you did it ;
receive by someone that wasn’t to
3. BERLO’S SMCR
be communicated with
- a linear communication process,
COMMUNICATION CANNOT BE
emphasizing the interaction
AVOIDED
between the Sender, Message,
NOISE Channel, and Receiver.
4. OSGOOD-SCHRAMM
- interference in encoding and
- Encoding and decoding is not
decoding process
automatic goes to interpreter
- interrupts communication and
- A common field of experience
causes communication
between the sender and receiver
breakdown/misunderstanding
5. LASWELL
- affects the clarity/understanding of
- a linear model that analyzes
a message
communication by answering five
key questions:
- Who says what in which channel to
TYPES OF NOISE
whom with what effect?
1. PHYSICAL
- It breaks down communication into
- External noise, perceived by senses
five components: the
2. MENTAL/PSYCHOLOGICAL
communicator, the message, the
- Mental
channel, the audience, and the
3. PHYSIOLOGICAL
outcome.
- Any distraction due to a
physiological function that ETHICS – based on well-founded standard
interfered with communication of rights and wrong that prescribe what
4. SEMANTIC humans ought to do
- Characterized by differences in
Ethics in communication
interpretation; arises due to lack of
common/shared bg - Judgement we make based on how
appropriate our statements
COMMUNICATION MODELS
behaviors and actions are in
1. ARISTOTELIAN CM particular situations
- Speakers should adjust their - Genuine, open, cooperative and
messages sensitive to one’s cultural and
social beliefs and practices
SPEAKER-SPEECH-OCCASION-AUDIENCE-
- Not to bring damage
EFFECT
EFFECTIVE COMMUNICATION
2. SHANNON-WEAVER
- “TELEPHONE MODEL” - Certain level of connection and
- Noise among people
SENDER-ENCODER-CHANNEL[NOISE]- Principles:
DECODER-RECEIVER-FEEDBACK[GOBACK]
Clarity
Conciseness
Completeness
Organization
Empathy
Flexibility
[Link] Communication
- The Latin prefix intra- means within or
inside. means talking to oneself, self or
inner talk, inner monologue, inner
dialogue, self-verbalization or self-
statement.
- A person may talk to oneself because
s/he thinks that there is a need to: boost
confidence when nervous to speak in
front of an audience, apprise oneself that
s/he performed a good job, or console
oneself that s/he did a task poorly.
2. Interpersonal communication
- refers to the process of exchanging
information, feelings, and meaning
between two or more people, primarily
through verbal and nonverbal cues
Linear communication
- a one-way communication process
where a sender transmits a
message to a receiver, without
immediate feedback or interaction.
