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Table Reservation Script

The document is a script for a table reservation at 693 restaurant, detailing a conversation between a receptionist and a guest named Piolo. Piolo makes a reservation for two on April 29 at 7:00 PM for their anniversary, requesting a private seating area and noting lactose intolerance. The receptionist confirms the details and informs Piolo that they will be contacted three days prior to the reservation.

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Rob Reyes
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197 views2 pages

Table Reservation Script

The document is a script for a table reservation at 693 restaurant, detailing a conversation between a receptionist and a guest named Piolo. Piolo makes a reservation for two on April 29 at 7:00 PM for their anniversary, requesting a private seating area and noting lactose intolerance. The receptionist confirms the details and informs Piolo that they will be contacted three days prior to the reservation.

Uploaded by

Rob Reyes
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd

Table Reservation Script

Front Desk/Receptionist:"Good [morning/afternoon/evening]! Thank you for calling 693 restaurant My


name is ericka. How may I assist you today?"

Guest:"I’d like to make a table reservation."

Front Desk/Receptionist:"Certainly! May I have your name pls

Guest: My name is Piolo

Front Desk/Receptionist:"Thank you, sir piolo, Let me spell out your name. P for Papa I for India O for
oscar, L for lima and O for Oscar is that Correct maam?

Guest: yes thats correct

Front desk When would you like to book your reservation Sir?

Guest April 29 at 700pm

Front desk Is there any occasion on that day Sir?

Guest Its our anniversary

Front Desk/Receptionist: ooh happy anniversary Sir. For how many guests will the reservation be?"

Guest: 2 persons only

Front Desk/Receptionist:"Thank you. Do you have any seating preferences? For example, indoor,
outdoor, near the window, or a private area?"

Guest: i want to be in a more private area pls

Front Desk/Receptionist:"I will do my best to accommodate your request. May I also ask if you have any
special dietary preferences or occasions we should be aware of?"

Guest:I have lactose intolerance

Front Desk/Receptionist:"Understood. May I have your contact number in case we need to confirm or
update your reservation?"

Guest: 09696969696

Front Desk/Receptionist Great! To confirm, your reservation is for two on april 29] at 7:00pm] under the
name of Piolo]. Your seating preference is private area , and we have noted your special request. Is
there anything else I can assist you with?"

Guest:"That’s all, thank you."


Front Desk/Receptionist: "You’re very welcome, [Guest’s Name]. we will contact you 3 days before your
reservation. We look forward to welcoming you at 693 Restaurant. Have a great day!"

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