Assessment-2

ICTICT517
Match ICT Needs with the Strategic Direction of the Enterprise

Student Must Fill this Section

Student Name:

Student ID: Year: Term: 3

2022
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Clause: auditing, assessment validation & moderation Process”.
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Student Signature:
Date:
Chandrakanta

Assessment Outcome

Assessor Name:

Not Yet Assessor

Attempt Satisfactory Date
Satisfactory Signature

Initial attempt   16/11/22

2nd attempt/Re-
assessment  

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Comments/ feedback to student

Assessment Task 2

Submission Details of Assessment

The assessment task is due on the date specified by your assessor. Any variations to this
arrangement must be approved in writing by your assessor.

Save your completed work with the following naming procedure:

Name_studentID_UnitCode_TaskNumber (e.g. JohnSmith_123456_BSBSUS501_T1)

Submit your assessment to

Purpose of the Assessment

This assessment task requires students to demonstrate their skills and knowledge in
evaluating current strategic plan, propose changes, evaluate effect of changes and plan
implementation of changes.

Assessment Description

This task requires students to demonstrate that they have skills and knowledge to review
business strategic plan provided below, identify ICT gap, recommend changes, evaluate
effect of changes and develop action plan for implementation.

Instructions

Recently you have been hired as an ICT consultant in BCC Design to review existing ICT
systems and infrastructures of the organisation.

Your ICT Manager (your assessor) has asked you to review BCC Design’s strategic plan,
objectives and directions (BCC Design Simulated Case Study) and do followings:

 Evaluate current strategic plan and propose changes,

 Evaluate effect of changes and

 Plan implementation of changes

1. Analyse and document current strategic plan of BCC Design against industry
environment and organisational objectives.

Answer:
The current strategic plan of BCC Design against industry
environment and
organizational objectives are listed below:
The objective of this bcc design company is to make process for
employees
automatically because of manual ordering and sales of product, time
consuming, staff can make error and redundant information.
At the moment BCC Design company facing problem on showroom
space
that display all product so that they are focusing on the alternatives
to display
gallery.
There is big competition on business related to World Wide Web,
pricing of
website and customers bargaining so that they are improving
competitiveness.
Over production of un-saleable products effect on the providing
sales
information about popular products. So they improve feedback
mechanism
from customers.
BCC Company didn't employ technical staff so they are on the way
to hiring

2. Review current ICT systems and practices and summarise your findings

Answer:
The current ICT system and practices are summarized below:
They have one server with MS windows 2000 server operating
system MS IIS web server and exchange email.
They have LAN infrastructure of 16 port switch and Ethernet
(100BaseT).
Similarly, WAN infrastructure of ADSL connect to Internet.
As well they install 10 PC with Celeron 2.4Ghz, 256 MB RAM,
40GB HDD,
10/100 Ethernet card and Operating System as MS Windows
2000
professional, Web browser as MS IE 6.0, Email as MS outlook
and Virus
checker is McAfee Virus Scan.
They have 1 Server with Intel Pentium 4 3Ghz, 512 MB RAM,
80GB HDD,
10/100 Ethernet card and Operating System as MS Windows
2000 server,
Web server MS IIS and Email is Exchange

3. Compare BCC Design’s strategic plan objectives and current state of ICT. Determine ICT
gaps, improvement opportunities and propose changes.

Use the Gap Analysis Report template (Appendix 2) provided by your assessor to
complete this task.

Strategic Current ICT Requirements Gap Improvement Proper

objectives systems and of ICT Changes
Y/N Opportunities
resources in systems and
place resources

Hire IT staff No technical Hire skilled Yes they Proper IT Hire a IT staff
staff Staff lack of IT support to run
employed support the business
smoothly.

Help to make
the system
automated.

Explore Return on Use Yes Increase in Alternatives

alternatives investment alternatives selling . ways of selling
for selling due to high for selling goods.
Decrease in
gallery cost gallery
cost of goods
Increase in sold
cost of
goods sold

Update Website is Create or yes Decrease Product

websites not update marketing website and
implemented website. products. create
communication
Computer , Increase
.
skilled staff profile.
and software
Increase
customer base.

Increase
business reach
.

Find Advertising Making Yes Decrease in

alternatives brochures advertisement advertising
methods of become up to date cost.
Alternatives
advertising quickly out of with the help
Decrease in
methods of
date due to of computer
cost of
advertising.
uniqueness and website .
printing .
of each
product

3. Meet with your ICT Manager (your assessor) and discuss your gaps, improvement
opportunities and proposed changes. Submit meeting notes as evidence of
discussion and reporting.

Meeting Agenda:Discussing the gap

a. Automate process
b. Converting their current website to an e-commerce website.
c. The current ICT requirements for the change are not clear.
d. The requirements and resources of alternative change models need to be clearly
defined.
e. Improvement opportunities need to be described.
E-commerce requirements need to be clearly defined

Actions Responsible person Timeline

Converting their current

IT STAFF 3-4 Weeks
website to an ecommerce
 website.

The current ICT

IT STAFF 2-4 Weeks
requirements for the
change are not clear

5. Based on the discussion you have had with your manager (your assessor), you are now
required to write a report.

Your report should address (but not limited to) followings:

 Evaluate impact of proposed changes to ICT systems and products against

strategic objectives of organisation (use Appendix 3).

 Evaluate the difficulty of implementing proposed changes to ICT systems and

products (use Appendix 3).

 Prioritised proposed changes that will assist in scheduling implementation (use

Appendix 3).

 Describe evaluation process (use Appendix 3).

Objectives Proposed Resources Benefits of Risks/Difficulties Evaluation process of Implement

Changes Requirements proposed Associated with proposed changes priority
changes implementing ranking
proposed
changes

a. Easier and
Develop or Convert - Integrate comfortab
Some of the Some of the Priority 1
implement le for risks could
the WooCommerce more
examples of
e- existing people to be for example
on the existing access and evaluation could be
commerce explore –
static or
website if it is our a. Monthly report
functionality no products. a. It could be
built on b. Checksales
on the time consuming
e-
B. Easier for and revenue
website wordpress to set this up
commerce people to check with the total
website to if we have stocks b. Initial
of the products investment.
a e-
they are looking.
commerce investment is
C. Saves time for
platform people required and
where
D. More people therefore a solid
people will
can shop
be able to plan is needed.
together without
pottery coming to store. Otherwise, the
and pay
e. no crowds whole process
online
might bring loss
to the project.

a. Only
skilled
people can
use this and
new people
need to be
trained

d.Website
can crash
some times
and needs
experienced
people to fix
this.
e. Sometimes the
payment may not
go through or
may experience
some issues with
the payment
methods
6. Meet with your ICT Manager (assessor) to discuss your report. Make changes if
recommended. Submit notes of your meeting.

Actions Responsible person Timeline

a. Selling products online. IT staff 4-6 week

b. Direct shipping from the Operation manager 2-3 week

warehouse

c. Virtual gallery on Manager 4-5 week

the website.

d. Skill training for the IT staff 5-6 week

employees by the IT staff

7. Develop action plan to implement your proposed changes in line with priority ranking and
organisational policies and procedures. Your action plan must detail standards, targets,
implementation methods etc

Implementing the E-
commerce functionality
on the existing website

Activity Responsibilities Resources Timeline

1. Check the 1. IT manager and 1. Web applications, 1. 1 to 2 weeks

requirement of the e- the general
Payment gateway,
manager
commerce functionality Server
both for the
operating system
business and the such as
customers
Windows Server
 2019.

2. Do a ROI study 2. IT manager 2. Fund to upgrade 2. 1 week

before the

implementing the e- website to an e-

commerce commerce

functionality. store

3. Purchase the 3. Need of web

3. IT manager and 3. 4- 6 weeks
necessary software developer.
Web developer
and web applications to and/or project
manager.
implement.

4. Need a web
4. Upgrade the web
4. IT technician designer and budget
hosting and the 4. 2 weeks
for the web design

5. Test the new setup Testing may take 4-

5.IT technician Need a experienced
5 weeks
person who knows the
tools

Evidence of success

Once It is
implemented, the new
website should provide
the option to select the
product of choice and
purchase online and
get it delivered.

Evaluation Process

The implementation of
the e-commerce store
can be evaluated by
conducting monthly
audit and generating
reports. In the reports,

information should be
clearly defined such as
monthly sales through
the e-commerce store,
product inventory,
number of people
visited the

website and many

other.

Online virtual gallery

Activity Responsibilities Resources Timeline

Need a good setup

1. Maintainance IT manager
and a assistant to
2-3 week

of website help

Digital stock
2. CHECK stocks IT staff
listing
3-4 days

Website portofolio
3. Share artwork It staff 5-6 days
.

See action plan template (Appendix 4) provided for guidance.

8. Meet with your ICT Manager (assessor), provide actions plans for feedback, and make changes
(if suggested).

Actions and feedback Responsible person Timeline

Implement Stripe for the IT STAFF 4-5 days

payment gateway and also
include pay via Paypal.

Digital Platform Selection IT MANAGER 3-4 days

Product Data Implementation & IT MANAGER 5-6 days

Management

9. Provide evidence of approval (Appendix 5)

10. Submit all evidences to your assessor within agreed time and manner.

What your assessor will be looking for as evidence:

Evidence checklist:

Evidence MUST be Submitted Tick off Items When

Submitted

 Summary/ Notes of BCC Design’s Strategic plan

 Summary of BCC Design’s Current ICT Systems

 Gap analysis report (completed Appendix 2)
 
 Notes of meeting from gap analysis report discussion

 Report (inclusive of Appendix 3)

 Notes of meeting from report findings discussion

 Actions plan (completed Appendix 4)

 Evidence of approval (completed Appendix 5)

Ta sk 2

Qu esti on 1 You have successfully analysed the current

strategic p lan and objective of the
organisation. Well done.
Qu esti on 2 In your answer you have successfully
discussed current ICT practices of the
organisation. Nice work.
Qu esti on 3 The information you have provided in the
gap analysis report are all correct. Very
good.
Qu esti on 4 Nice work. You have provided correct
information in the meeting minute section
about gap analysis and improvement
opportunities.
Qu esti on 5 The information you have provide in this
section is correct. Well done.
Qu esti on 6 The answer is correct in the meeting minute
table. You have provided correct
information about the report. Nice work.
Qu esti on 7 You have successfully developed an action
plan based on the given scenario. Nice
work.
Qu esti on 8 Nice work. You have provided correct
 information about the action plan feedback.
Qu esti on 9 The information you have provided here are
correct.

Assessment Task 2 – Assessor Checklist

Student Name Chandrakanta Adhikari Student ID S211423

Assessor Name

Assessment Date/s

Outcomes
Satisfactory
Did the student submit the following?
Yes No

Yes
Summary/ Notes of BCC Design’s Strategic plan.
Yes
Summary of BCC Design’s Current ICT Systems.
Yes
Gap analysis report (completed appendix 2)
Yes
Notes of meeting from gap analysis report discussion
Yes
Report (inclusive of appendix 3)
Yes
Notes of meeting from report findings discussion
 Yes
Actions plan (completed appendix 4)
Yes
Evidence of approval (completed appendix 5)

Performance indicators
Satisfactory
Did the student submit evidence for the following?
Yes No

Analyse and document current strategic plan of organisation against industry Yes
environment and organisational objectives.
Determine and document current state of ICT systems and practices in Yes
organisation.
Compare strategic plan objectives and current state of ICT to determine ICT Yes
gaps, improvement opportunities, and proposed changes.
Report on proposed changes, gaps and improvement opportunities to superior. Yes

Evaluate impact of proposed changes to ICT systems and products against Yes
strategic objectives of organisation.
Evaluate the difficulty of implementing proposed changes to ICT systems and Yes
products.
Prioritise proposed changes to refine opportunities and assist in scheduling Yes
implementation.
Document evaluation process and provide to superior for feedback. Yes

Develop action plan to implement proposed changes including prioritised Yes

schedule and consistency with organisational policy and procedures.
Detail standards, targets and implementation methods in action plan. Yes

Provide action plan to superior for feedback and approval. Yes

Comments/Feedback to Student

Dear,
The answers you have given in Task 2 are correct. You have done a good job here, well
done.

Resubmission Comments/Feedback to Student

 Outcome:  Successful Unsuccessful

Student Signature:

Assessor Name:

Assessor Signature: