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Business Model Overview Cleaning Services

The document outlines the business model for a cleaning services business, detailing customer segments such as homeowners and office buildings, and emphasizing a value proposition of professional and eco-friendly cleaning services. It describes revenue streams from one-time fees and package bundles, along with key resources like a skilled crew and cleaning equipment. Additionally, it highlights key activities including on-site cleaning and customer service, and outlines the cost structure involving labor and supplies.

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loberiza.kirby2
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26 views2 pages

Business Model Overview Cleaning Services

The document outlines the business model for a cleaning services business, detailing customer segments such as homeowners and office buildings, and emphasizing a value proposition of professional and eco-friendly cleaning services. It describes revenue streams from one-time fees and package bundles, along with key resources like a skilled crew and cleaning equipment. Additionally, it highlights key activities including on-site cleaning and customer service, and outlines the cost structure involving labor and supplies.

Uploaded by

loberiza.kirby2
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd

Business Model Overview – Cleaning Services Business

A Business Model Overview explains how a cleaning services business delivers value to
customers and generates revenue. Below is a structured breakdown of the key components
relevant to such a business:

1. Customer Segments
 • Residential homeowners
 • Apartment renters
 • Office buildings
 • Car owners
 • Landlords/property managers

2. Value Proposition
 • Professional, time-saving cleaning services
 • Deep cleaning expertise (sofa, mattress, car interior, etc.)
 • Eco-friendly and safe cleaning solutions
 • Reliable, flexible, and affordable service

3. Channels
 • Online booking via website or Facebook page
 • Walk-ins at a physical shop
 • Phone/text booking
 • Referrals or word-of-mouth

4. Revenue Streams
 • One-time service fees
 • Package bundles or discounted recurring services
 • Add-ons (e.g., deodorizer, stain protection)

5. Key Resources
 • Skilled cleaning crew
 • Cleaning equipment and eco-safe supplies
 • Booking/scheduling system
 • Transport (for home services)

6. Key Activities
 • On-site cleaning (home/shop)
 • Customer service and scheduling
 • Equipment maintenance
 • Marketing and advertising
7. Cost Structure
 • Labor
 • Supplies and fuel
 • Shop rent (if any)
 • Advertising
 • Equipment depreciation

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