Table of Contents

Connection 3
Menu Structure 4
ACD System Configuration 4
Airflow Selection 4
Communicating Option Selection 5
Unit Configuration 5
Service Tool Pump Configuration 6
Valve Configuration 6
Multi-Unit Configuration 7
Service Mode 8
Manual Operation 8
Control Diagnostics 8
Dipswitch Configuration 9
Fault History 9
Clear Fault History 11
Revision History 12

Caution:
These instructions are intended to be used by the installer
or service personnel. End users are NOT advised to change
or modify any of these settings. Doing so may cause the
equipment to stop working properly and/or may void the
warranty on both the thermostat and the equipment.

Operating Manual

97B0106N01
Revised:

December 5, 2024
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1.0 Connection
Communicating Service Tool (ACD) allows install and service technicians to configure and diagnose Communicating Units without

6 1/2"
installing a communicating thermostat.

Using the Service Tool, a technician can ELECTRONICALLY:

OUT
1. Configure items like: airflow, heat pump options, configuration, pump or modulating valve operation, unit family, unit size,

12V

Gnd

LT1
HP
HP
P8

LP
LP
NC
IN
etc.

1
Fan Speed
N.O.
N.C.
AND

(240Vac)

P12
2. Diagnose the unit by operating it manually, performing control diagnostics, viewing dip switch configurations, or by viewing
fault history and operating conditions when a fault occurred.

1
The Service Tool connects to the communicating board with a 4-Wire Connector as shown below:

Fan Enable
N.O.

Test
(240Vac)
Note: For TSM, TSL, and TRL products a service port is
located on outside of the unit. A service whip harness

Com
(part number 11B0100N27) is required for connection

Micro
U1
from the service tool to these products.

P4
5"
DXM2.5

Fault Status
A+ 24V
DXM2.5

P5
Board
Board
Gnd B-

JW1
C

Alarm
Relay
Service tool
connection

OVR
NSB

ESD
P1

P2
AL2
AL1
Y1
Y2
W
O
G

C
R
C

� WARNING! �

7"
WARNING! Connecting wire harness while unit is powered 6.000

on or connecting backward may damage service tool.

CXM2
Board
4.000

Service tool
Service tool connection
connection

0.338 1.183

1.244 3
1.582
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2.0 Menu Structure

Menu Structure
System Configuration
Airflow Selection
Option Selection
Unit Configuration
Pump Configuration
Valve Configuration
Service Mode
Manual Operation
Control Diagnostics
Dipswitch Configuration
Fault History
Clear Fault History

3.0 System Configuration SERVICE TOOL MENU

Use the System Configuration option on the start-up screen to SYSTEM CONFIG
adjust critical equipment settings. SERVICE MODE
The System Configuration information will be automatically
obtained from each communicating control in the system.

Note 1: The Airflow Selection menu (section 3.1) will not be

present if the connected communicating control system has no
blower.
ACDU03 1.00
SELECT OPTION
Note 2: The Pump Configuration menu (section 3.4) will not be
present if the connected communicating control is configured Start-up Screen
for No Loop Configuration (OTHER).

Note 3: The Valve Configuration menu (section 3.5) will not be SYSTEM CONFIGURATION
present if the connected communicating control is configured
for No Loop Configuration (OTHER).
AIRFLOW SELECTION
OPTION SELECTION
3.1 AIRFLOW SELECTION
Adjust the airflow settings for each system operating mode UNIT CONFIG TES026
using the up/down arrow buttons. Press the center button to
PUMP CONFIGURATION
select each item.
• Airflow Settings (defaults stored in control) - valid
range: obtained from control (in 25 CFM increments)
• Blower Off Delay (default 60 seconds) – valid range:
0 to 255 seconds (in 5 second increments) SELECT OPTION
PREVIOUS SELECT
NOTE 1: The Airflow Settings will only be present if the System Configuration Menu
connected communicating control is configured for Constant
Volume (CV) ECM blower.

NOTE 2: If multiple units are connected to one thermostat,

refer to section 3.6 for unit selection.

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3.2 OPTION SELECTION OPTION SELECTION

This option allows the configuration of heat pump options to be
modified.
MOTORIZED VALVE OFF
Adjust the Option settings using the up/down arrow buttons. COMPRESSOR ASCD 0
Press the center button to select each item.
• Motorized Valve (defaults stored in control) – valid
range: Off, On “On” delays compressor start until the
valve is fully open.
• Compressor ASCD (Anti-Short Cycle Delay (default
stored in control) – valid range: 5 to 8 (in 1 minute
increments) SELECT OPTION
PREVIOUS SELECT
NOTE 1: The Compressor Anti-Short Cycle Delay setting Option Selection Menu
provides equipment protection by forcing the compressor to
wait a few minutes before restarting.

NOTE 2: If multiple units are connected to one thermostat,

refer to section 3.6 for unit selection.

NOTE: “Motorized Valve” used here refers to a two-position

motorized water valve, not to be confused with the modulating
motorized water valve found in the LOOP CONFIG.

3.3 UNIT CONFIGURATION

Adjust the Unit Configuration settings including Heat Pump
Family, Heat Pump Size, Blower Type, and Loop Configuration UNIT CONFIGURATION
using the up/down arrow buttons. Press the center button to CURRENT CONFIG XX026
select each item.
• Heat Pump Family (default stored in control) HEAT PUMP FAMILY XX
• Heat Pump Size (default stored in control) – valid
range: depends on Heat Pump Family setting HEAT PUMP SIZE 026
• Blower Type (default stored in control) – valid BLOWER TYPE ECM
range: NO BLOWER, 2-SPD PSC, COM ECM-V,
1-SPD PSC, 2-SPD CTM, PWM ECM, VFD LOOP CONFIG VS PUMP
• Loop Config (default stored in control) – valid range:
Other, VS PUMP, MOD VALVE SELECT OPTION
PREVIOUS SAVE
Airflow, pump and valves can be configured from ‘System
Unit Configuration Menu
Configuration’ screen.

Select ‘VS PUMP PARALLEL’ when applying an internal

variable speed flow controller with other flow controllers on a
single loop in parallel.

NOTE: Refer to section 3.6.3 for multi-unit and dual-board

configuration instructions.

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3.4 PUMP CONFIGURATION VARIABLE SPD INTERNAL

The variable speed internal flow control pump can be controlled PUMP CONFIGURATION
either through temperature differential (Delta T) or can be set
to specific speed (fixed; % of full speed for each heat and cool LOOP OPTION PARALLEL
stage). PUMP CONTROL DELTA T
Can be configured for either single pumping or parallel HEATING DELTA T 7F
pumping. COOLING DELTA T 10 F

Adjust the Pump Configuration settings using the up/down MAXIMUM HEAT LWT 80 F
arrow buttons. Press the center button to select each item. MINIMUM COOL LWT 40 F
• Heating Delta T (default stored in control) –
valid range: 4 to 12ºF (in 1ºF increments) PREVIOUS SELECT
• Cooling Delta T (default stored in control) –
VARIABLE SPD INTERNAL
valid range: 9 to 20ºF (in 1ºF increments) PUMP CONFIGURATION
Maximum Heat LWT (valid range based on specific model; LOOP OPTION SINGLE
refer to model IOM). Minimum Cool LWT (valid range based on
specific model; refer to model IOM). PUMP CONTROL FIXED
HEATING STAGE 1 60%
NOTE: Refer to section 3.6.3 for multi-unit configuration instruc- COOLING STAGE 2 75%
tions.
COOLING STAGE 1 50%
To control vs pump by fixed speed, select ‘Pump Control’, press COOLING STAGE 2 70%
, use down arrow to select ‘Fixed’, and press to save.
PREVIOUS SELECT
Default stored in control. Valid range: 15% - 90% (in 1% incre-
ments)
Heating Stage 1 Cooling Stage 1
Heating Stage 2 Cooling Stage 2

If Pump Configuration is set to ‘VS PUMP PARALLEL’, valid

range changes to 50-90% (in 1% increments).

3.5 VALVE CONFIGURATION

Adjust the Valve Configuration settings using the up/down arrow
buttons. Press the center button to select each item.
• Heating Delta T (default stored in control) –
valid range: 4 to 12ºF (in 1ºF increments) MODULATING VALVE
• Cooling Delta T (default stored in control) – CONFIGURATION
valid range: 9 to 20ºF (in 1ºF increments)
OFF POSITION 0.0
NOTE 1: Minimum and Maximum degree values are shown VALVE CONTROL DELTA T
only when the control is configured with the appropriate values.
HEATING DELTA T 7F
NOTE 2: Refer to section 3.6.3 for multi-unit configuration COOLING DELTA T 10 F
instructions.
MAXIMUM HEAT LWT 80 F
MINIMUM COOL LWT 40 F
3.5.1 MODULATING VALVE OFF POSITION
For certain commercial multi-unit applications, the modulating
valve can be kept slightly open by choosing values 3.3-4.0. PREVIOUS SELECT

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3.6 MULTI-UNIT AND DUAL-BOARD CONFIGURATION

If multiple units or dual boards are connected to one
communicating thermostat upon unit start-up, the thermostat
will automatically register the serial numbers of all units
connected to it.

NOTE: Multiple units or dual boards may be connected directly

to the communicating thermostat or connected to one another
in series, as shown by the figure below.

3.6.1 MULTI-UNIT AND DUAL-BOARD AIRFLOW SELECTION

In section 3.1, when an installer selects “Airflow Selection” from
Or
the System Configuration menu, the installer may choose the
unit to configure by the last 4 digits of its serial number from the
following screen.

3.6.2 MULTI-UNIT AND DUAL-BOARD OPTION SELECTION

In section 3.2, when an installer selects “Option Selection” from
the System Configuration menu, the installer may choose the
unit to configure by the last 4 digits of its serial number from the
following screen.

3.6.3 MULTI-UNIT, DUAL-BOARD, UNIT, PUMP, AND

VALVE CONFIGURATION Two
To configure Unit, Board, Pump, and Valve options in sections connections
3.3-3.5, the thermostat must be connected to only one unit at on CXM2
a time. board to allow
for multi-unit
NOTE: Communicating Thermostats not available for installation
all brands.

AIRFLOW SELECTION

XX026 SN-----1234
XX026 SN-----5678
XX038 SN-----9012
Two
connections
on DXM2.5
board to allow
PREVIOUS SELECT for multi-unit
installation

OPTION SELECTION

XX026 SN-----1234
XX026 SN-----5678
XX038 SN-----9012

PREVIOUS SELECT

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4.0 Service Mode SERVICE MODE

MANUAL OPERATION
4.1 MANUAL OPERATION CONTROL DIAGNOSTICS
Manual Operation mode allows service personnel to manually
command operation for any of the thermostat outputs, blower DIPSWITCH CONFIG
speed, as well as pump speed or valve position to help FAULT HISTORY
troubleshoot specific components.
CLEAR FAULT HISTORY
NOTE 1: The CV Airflow adjustment will not be present if the
connected communicating control is not configured for ECM SELECT OPTION
(section 3.1). PREVIOUS SELECT

NOTE 2: The Pump Speed adjustment will not be present if the MANUAL OPERATING MODE
connected communicating control is not configured for Pump Y1 COMM OUTPUT OFF
(section 3.4). Y2 COMM OUTPUT OFF
W COMM OUTPUT OFF
O COMM OUTPUT OFF
NOTE 3: The Valve Position adjustment will not be present if G COMM OUTPUT OFF
the connected communicating control is configured for Valve H COMM OUTPUT OFF
(section 3.5). DH COMM OUTPUT OFF
ECM AIRFLOW 0
PUMP SPEED 0%
TEST MODE OFF
SELECT OPTION
PREVIOUS SELECT
CONTROL DIAGNOSTICS
HP SWITCH CL
4.2 CONTROL DIAGNOSTICS LOC SWITCH CL
Control Diagnostics mode allows service personnel to view the Y1 PHYSICAL INPUT ON
Y2 PHYSICAL INPUT OFF
status of all physical inputs, switches and temperature sensor W PHYSICAL INPUT OFF
readings, as well as the operational status of the heat pump at O PHYSICAL INPUT ON
the thermostat. G PHYSICAL INPUT ON
H PHYSICAL INPUT OFF
EMERG SHUTDOWN OFF
Navigate between diagnostic screens using the left/right arrow NIGHT SETBACK OFF
buttons. OVR INPUT OFF
PREVIOUS NEXT
NOTE: The Pump Status will not be present if the connected
communicating control is not configured for Pump (section 3.4). CONTROL STATUS
TEMPERATURES
LT1 TEMP 38.1
LT2 TEMP 79.9
COMP DISCHARGE 157.7
HOT WATER EWT 121.5
LEAVING AIR 75.1
LEAVING WATER 73.3
ENTERING WATER 78.5
CONTROL VOLTAGE 26.4
ECM BLOWER RPM 550
ECM TARGET CFM 800
ECM BLWR STATIC N/A
PREVIOUS NEXT
CONTROL DIAGNOSTICS
PUMP OPERATION
PUMP SPEED 60%
PUMP WATTS 140
FLOW RATE GPM 7.4

PREVIOUS

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4.3 DIPSWITCH CONFIGURATION CONTROL CONFIGURATION

Dipswitch Configuration mode allows the service personnel DIPSWITCH S1
to view the status of all dipswitch settings for the connected
communicating control at the thermostat. 1 ON UPS ENABLED
2 ON DUAL COMP STG 1
3 ON HEAT PUMP TSTAT
Navigate between configuration screens using the left/right 4 ON RV O THERMOSTAT
arrow buttons. 5 ON DEHUMID OFF
6 ON EH2 AUX HEAT
7 ON BOILERLESS
8 ON SEE COMMUNICATING CONTROLLER AOM
NOTE: The unit control dipswitch settings cannot be changed
from the thermostat or configuration/diagnostics tool. Dipswitch
setting availability will vary by unit controller type.
PREVIOUS NEXT
S1 Dipswitch Status

CONTROL CONFIGURATION
DIPSWITCH S2
1 ON \ ACCESSORY 1
2 ON ACCESSORY 2
3 ON/

4 ON \ ACCESSORY 2
5 ON ACTIVE W/ COMP
6 ON /
7 ON H DEHUM INPUT
8 ON FACTORY SETTING
PREVIOUS NEXT
S2 Dipswitch Status

CONTROL CONFIGURATION
DIPSWITCH S3
1 ON FACTORY SETTING
2 OFF HWG TEST OFF
3 OFF HWG SP 125
4 OFF HWG DISABLED
JW3 LT1 SETTING WELL

PREVIOUS
S3 Dipswitch Status

TT038 SN - - - - - 0 1 2 3
4.4 FAULT HISTORY LAST 5 FAULTS
Fault History mode displays the five most recent stored fault
codes for the connected communicating control. LT1 LOW WATER TEMP

Navigate between control fault codes using the up/down arrow NO FAULT
buttons. Press the center button to view more information NO FAULT
about the highlighted fault code.
NO FAULT
NO FAULT
NEXT
PREVIOUS SELECT
Fault History

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FAULT CONDITION MENU

4.4.0 Fault Conditions Menu LT1 LOW WATER TEMP

HEAT 1 11:11 AM 11/14
FAULT TEMP CONDITIONS
FAULT FLOW CONDITIONS
FAULT I/O CONDITIONS
FAULT CONFIG COND
FAULT POSSIBLE CAUSES
PREVIOUS SELECT
FAULT TEMPERATURE CONDITIONS
LT1 LOW WATER TEMP
4.4.1 Temperature Conditions HEAT 1 11:11 AM 11/14
Displays detailed temperature readings that were re-
corded at the time the fault occurred LT1 TEMP 28.1
LT2 TEMP 97.3
HOT WATER EWT 121.5
COMP DISCHARGE 157.7
LEAVING AIR 92.7
LEAVING WATER 34.9
ENTERING WATER 42.1
CONTROL VOLTAGE 26.4
PREVIOUS

FAULT FLOW CONDITIONS

LT1 LOW WATER TEMP
4.4.2 Flow Conditions HEAT 1 11:11 AM 11/14
Displays detailed blower and pump speed / valve posi- ECM TARGET CFM 800
tion readings that were recorded at the time the fault
occurred. ECM BLOWER RPM 550
FLOW RATE GPM 6.5
PUMP SPEED 60%
PUMP WATTS 140
LOOP CONFIG VS PUMP
PREVIOUS SINGLE
FAULT FLOW CONDITIONS
LT1 LOW WATER TEMP
HEAT 1 11:11 AM 11/14
ECM TARGET CFM 800
ECM BLOWER RPM 550
VALVE POSITION 10.0V

LOOP CONFIG MOD VALVE

PREVIOUS MIN POS
FAULT I / O CONDITIONS
LT1 LOW WATER TEMP
4.4.3 Input/Output Conditions HEAT 1 11:11 AM 11/14
Displays the status of all physical and communicated TSTAT SAFETY OUTPT
inputs, switches, and control outputs that were recorded CONV COMM HPS
at the time the fault occurred. Y1 Y1 LOC CC
Y2 Y2 CO RV
W W ACC1
O O OUTPT ACC2
G G FAN AL1
H H HWG EH1
OVR DH PUMP EH2
PREVIOUS
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4.4.3 Configuration Conditions FAULT CONFG CONDITIONS

Displays the status of all dipswitch settings that were
recorded at the time the fault occurred. LT1 LOW WATER TEMP
HEAT 1 11:11 AM 11/14
S1 S2 S3
1 ON 1 ON 1 ON
2 ON 2 ON 2 OFF
3 ON 3 ON 3 OFF
4 ON 4 ON 4 OFF
5 ON 5 ON
6 ON 6 ON LT1 WELL
7 ON 7 ON LT2 WELL
8 ON 8 ON
PREVIOUS
4.4.4 Possible Causes
POSSIBLE FAULT CAUSES
Displays possible causes as to why the fault occurred
LOW WATER COIL TEMP

LOW WATER TEMP - HTG

LOW WATER FLOW - HTG
LOW REFRIG CHARGE - HTG
INCORRECT LT1 SETTING
BAD LT1 THERMISTOR
PREVIOUS

4.5 CLEAR FAULT HISTORY

Clear Fault History will clear all fault codes stored in the
thermostat as well as the fault history in any connected
communicating controls.

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Revision History

Date Page # Description

12/5/24 5, 7 Added dual-board content

1/24/23 All Introduced CXM2 Controls

1/26/19 3,4 Update harness and service tool part number

11/3/17 All Updated tstat Part number to ATC32U03

10/16/17 5 Update blower types

1/25/16 12 Updated Certification Logos

4/17/14 3,5 Text Updated

2/11/14 All ACDU01 Updated to ACDU02

10/23/12 4-7 Unit Config, Pump Config and Valve Config Sections Updated

3/8/12 All First Published

97B0106N01

We work continually to improve our products. As a result, the design and specifications of each product at the time for order may be changed without
notice and may not be as described herein. Please contact our Customer Service Department at 1-405-745-6000 for specific information on the
current design and specifications. Statements and other information contained herein are not express warranties and do not form the basis of any
bargain between the parties, but are merely our opinion or commendation of these products.

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