SCCM Software Update Server-Side Log Flow & Troubleshooting
Step 1: IIS & WSUS Installation
Install WSUS and IIS components and configure WSUS via SCCM. Check [Link] and [Link] for signs of
success or failure.
Step Log File Success Signs Failure Signs Common Ca
Install WSUS and IIS components [Link] - WSUS Setup Successful.- Connected
- WSUStoSetup
DB successfully.
Failed.- SQL errors-
- SQL
IISServer
bindingnot
er
Configure WSUS via SCCM [Link] - Successfully connected to server-
- WSUS
Created/Upgraded
Configuration failed-
WSUSVersion
- WSUS
notversion
compatim
Step 2: Software Update Point (SUP) Setup
Install the SUP role on the site server. Use [Link] to track installation and linking to WSUS.
Step Log File Success Signs Failure Signs Causes
Install SUP role on site server [Link] - Completed SUP setup.- Installation
- Installation
successful
failed- Error connecting
- WSUS
to WSUS
service s
Step 3: WSUS Synchronization with Microsoft Update
Sync updates metadata from Microsoft Update. Monitor [Link] and SMS_WSUS_SYNC_MANAGER.log.
Step Log File Success Signs Failure Signs Causes
Sync updates metadata [Link], SMS_WSUS_SYNC_MANAGER.log
- Sync finished- Successfully synced
- Sync
WSUS
failed:server
HTTP 503- Content
- Network
downloadproxy/fi
failed
Step 4: Update Metadata Processing
WSUS updates categorized and metadata parsed.
Step Log File Success Signs Failure Signs Causes
Categorize & parse update metadata
[Link] - Language/classification downloaded-
- Missing
Updates
updateappear
classifications-
in console
-Sync
Wrong
hangs
syncorsch
er
Step 5: Create Deployment
Admin creates or updates update deployments. [Link] tracks deployment creation.
Step Log File Success Signs Failure Signs Causes
Create/update deployment [Link] - Deployment package created- -Deployment
Save errors-saved
Package creation -fails
SQL DB issues-
Step 6: Distribute Content to Distribution Points
Distribute update content to DPs. [Link] and [Link] show transfer status.
SCCM Software Update Server-Side Log Flow & Troubleshooting
Step Log File Success Signs Failure Signs Causes
Distribute update content to DPs [Link], [Link]
- Package distributed to DP- STATMSG
- Failed to
ID=2301
send content- ErrorCode=0x80070002
- Source files mis
Step 7: Client Location Request Handling (MP Side)
Client requests content location; MP_Location.log tracks these requests.
Step Log File Success Signs Failure Signs Causes
Client requests content location MP_Location.log - Provided content location - Failed to find location- HTTP 401/403
- MP permissions
errors
Step 8: Co-Management Workload Routing
Client chooses update workload (SCCM or Intune). [Link] (client) tracks this.
Step Log File Success Signs Failure Signs Causes
Workload routing (SCCM or Intune)[Link]
- Workload
(client) set to SCCM or Intune
- Updates not delivered due to workload
- Wrong mismatch
co-mana
Step 9: Unified Update Platform (UUP) and Delta Download Support
Enable express updates, delta files. SMS_DP_Express.log tracks express support.
Step Log File Success Signs Failure Signs Causes
Enable express/delta updates SMS_DP_Express.log - Express update support initialized
- Failed to add express content - DP lacks expres
Step 10: Delivery Optimization (DO) & BITS Transfer
Use DO or BITS to transfer update content. [Link] and [Link] track transfers.
Step Log File Success Signs Failure Signs Causes
Use DO or BITS for transfer [Link],
- Using
[Link]
Delivery Optimization- Download
- BITS error
completed
0x80072EE2- DO download
- Networkfailed
restricti
Step 11: Client Scan Reporting
Client reports scan results to MP. [Link] tracks messages.
Step Log File Success Signs Failure Signs Causes
Client reports scan [Link] - Forwarded state message - Failed to send state message - MP unreachable
Step 12: Compliance Reporting
SCCM Software Update Server-Side Log Flow & Troubleshooting
Compliance data visible in SCCM Console. [Link] and SQL replication logs involved.
Step Log File Success Signs Failure Signs Causes
Reports show compliance [Link], SQL replication
- Reports show compliance - Reports stale/incorrect - SQL replication
