LESSON 13 CRITICAL INCIDENT
MANAGEMENT
Discussant: PROF. FREDDA H. EBANADA
3. Adopt practical approach in the
management of escalation of crisis/incidents.
A Critical Incident (CI) is defined as
any incident where the effectiveness
of the police response is likely to
have a significant impact on the
confidence of the victim, their family
and/or the community.
PHASE 1 - Early intervention can
prevent a minor problem into one
which could have a significant
impact on the overall quality of the
police response.
PHASE 2 - Management of a critical incident
should start with early identification and
notification.
PHASE 3 - Restoring public confidence
involves dealing with the issues raised and
being seen to deal with them in a prompt,
equitable and transparent manner by those
people most closely affected.
ALERT LEVELS FOR NATURAL DISASTER & HUMAN
INDUCED CRITICAL INCIDENT
(Source: PNP MC No. 2020-081-Revised 2020)
NATURAL DISASTER
1. Normal Alert – a condition attended by any of the
following:
a) Peace and order situation is relatively stable;
b) Threat is minimal;
HIGHTENED ALERT
Forecast of impending calamities like strong typhoon,
storm surge, and tsunami alert;
FULL ALERT
Imminent danger to people’s lives and communities exists
(human-induced and natural disaster)
ALERT LEVELS FOR NATURAL DISASTER & HUMAN
INDUCED CRITICAL INCIDENT
(Source: PNP MC No. 2020-081-Revised 2020)
NORMAL ALERT
1. Terrorism Advisory is LOW (LEVEL 1)
2. Terrorism Threat Advisory System is MODERATE (LEVEL 2)
3. Security Condition (SECCO 1) Normal/Standard Operating
Procedures.
HEIGHTENED ALERT
1. Bombings or terrorism incidents outside the country
that may require special units to be ready for
deployment anywhere in the country.
2. Terrorism Threat Advisory System is HIGH (LEVEL 3)
FULL ALERT
1. Imminent or actual threat to national security;
2. The environment is characterized by large scale
acts of violence, sabotage, riots and other forms of
violence, civil disobedience, rallies, demonstrations,
and other nationwide mass actions;
3. Imminent danger to people’s lives and communities
exists) human-induces and natural disaster;
4. Imminent danger to people’s lives and
communities exists) human-induces and natural
disaster;
5. The prevailing situation disrupts government
functions, operations of public utilities, and the
delivery of basic services to the general public;
6. Peace and order situation becomes unstable.
7. Terrorism Threat Advisory System is
EXTREME (LEVEL 4) i.e., a terrorist attack is
highly likely (SEVERE) or a terrorist attack
has occurred or has just been pre-
empted and follow-on attacks (CRITICAL).
ESCALATION PROTOCOLS
The responsibility of addressing crisis can be transferred if
the increasing needs in handling the incident are
beyond the capability of the established CIMTG or
DIMTG, or if there is jurisdictional change, when the
incident moves location or area of responsibility crosses
boundaries.
HUMAN-INDUCED ESCALATION PROTOCOL (CIMTG)
NATURAL DISASTER ESCALATION PROTOCOL (DIMTG)
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