INSTITUTE OF AERONAUTICAL ENGINEERING

(Autonomous)
Dundigal, Hyderabad - 500 043

AERONAUTICAL ENGINEERING
QUESTION BANK

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Course Title SOFT SKILLS AND INTERPERSONAL COMMUNICATION SKILLS �
Course Code AHSC15 �
Program [Link] �
Semester VIII �
Course Type Open Elective �
Regulation IARE - UG-20 �
Theory Practical
Course Structure Lecture Tutorials Credits Labora- Credits
tory
3 0 3 - - �
Course Ms.G Indrani, Assistant Professor
Coordinator �

COURSE OBJECTIVES:
The students will try to learn:
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I Communication skills effectively in both spoken and written languages.
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II All-round personalities with a matured outlook to function effectively in different formal
and informal situations. .
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III Self-confidence by mastering inter-personal skills, team management skills, and
leadership skills. .
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IV Effective presentation skills which give an edge while interacting with people at all levels..
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COURSE OUTCOMES:
After successful completion of the course, students should be able to:
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CO 1 Apply soft skills in the development of personality and use them in their Apply
daily life. �
CO 2 Relate how to listen actively and respond productively to others. Understand �
CO 3 Classify the correct usage of English grammar in writing and speaking Understand �
CO 4 Demonstrate the significance of verbal and non-verbal communication in Understand
academic and non-academic platforms... �
 �
CO 5 Explain some of the strategies and challenges for effective speaking skills Understand
and make use of pre-reading skills to understand the content of advanced
level text books. �
CO 6 Develop various written communication strategies of cover letter writing, Apply
resume writing, E-mail writing and report writing. �

QUESTION BANK:
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[Link] QUESTION Taxonomy How does this CO’s
subsume the level �
MODULE I �
SOFT SKILLS AND INTERPERSONAL COMMUNICATION �
PART A- PROBLEM SOLVING AND CRITICAL THINKING QUESTIONS �
1 Soft skills can help Understand A learner to understand CO 1
someone come out of and think critically about
difficult situations and how one can be assured of
ensure reassurance along soft skills and its benefit
with reliability. Think in difficult situations
critically and answer. explain how important it
is to focus on hard skills
as well as soft skills. �
2 Will not hard skills suffice Understand A learner to understand CO 1
the requirement needed in how important it is to
a corporate setup without focus on hard skills as well
soft skills? Support your as explain the differences
evidence. between them. �
3 Do you think soft skills Understand The learner will try to CO 1
are communication skills? recall soft skills and hard
If so, give your reasons. If skills and then derive the
not, explain why. ideal skills recognition.
Apply it in determining
specific ways of
communication happens
learner understands how
communication skills are
part of soft skills. �

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4 Soft skills ensure better Understand The learner will try to CO 1
employability. It bridges recall the concept of
the gap between academia employbility and then
and industry. One of the explain how the gap is
key aspects of soft skills is bridged.
effective communication.
Why? Do you
agree/disagree with this
statement? �
5 How does team work Understand A learner to understand CO 2
benefit an individual? the sense of professional
How do communication skills and its relation to
skills fit in? Elaborate soft skills.
based on your opinion. �
6 What is role of emotional Understand A learner to understand CO 3
intelligence in present the importance of human
scenario? And why does it values in the present times
matter a lot? Explain and its significance.
with evidence. �
7 ‘Creativity’ is crucially Understand A learner to understand CO 6
important in career the role of ‘creativity’ in
development. What are career development.
your thoughts regarding
this statement? �
8 How do leadership skills Understand The learner will try to CO 2
help in problem solving? recall the importance of
How do communication leadership skills and then
skills fit in? explains the concept and
functions of team
members in team
management �
9 Enumerate the ways to Understand A learner remembers CO 1
improve good bond with interpersonal skills and
your colleagues based on understands its
personal opinion and characteristics.
evidence. �
10 “We never get a second Understand The learner will try to CO 4
chance to make the first recall the concept ofthe
impression.” Do you agree value of opportunities and
or disagree? And why? understands how they
Support this statement need to utilize best.
with an example. �
PART-B LONG ANSWER QUESTIONS �

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1 Explain the term Understand Learner to recall the CO1
‘communication’ and write process of
about the elements of thecommunication and
communication in detail. then, he/she is able to
explain the essential
elements of it. �
2 What is meant by Understand Learner to recall the CO1
communication process process of the
and explain the communication and then,
importance of encoding he/she is able to explain
and decoding. the essential elements of
encoding and decoding. �
3 Define hard skills and soft Understand Learner to recalls the hard CO1
skills and mention the skill and soft skill and
significance of soft skills then he/she is able to
for the engineering explain the importance of
students. those skills. �
4 Mention the importance of Understand Learner to recall CO2
English to gain the importance of English
employment opportunities language at present
by the students of timeand then he/she will
engineering. be able to understand how
this language helps to get
the employment. �
5 How does an educated Understand A learner remembers the CO3
family background affects essence of education and
an individual’s mind and understands how it is
personality, elaborate with important to maintain
example. them in the workplace and
family. �
6 What role do socio Understand A learner remembers key CO3
economic conditions play factors responsible for
in individual’s life for success.
achieving success? �
7 Elucidate the importance Understand A learner remembers CO6
of problem solving and problem- solving method
decision making in and understands how
realistic situations. Write problem-solving can
at least two examples in produce results in
detail. interpersonal
communication. �

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8 Highlight in detail the Understand Learner to recall the CO5
characteristics of communication process
optimistic, calm, and then,he/she
confident, and charismatic understands importance
people in productive ofthe medium.
interpersonal
communication. �
9 What are the challenges Understand A learner remembers CO4
and obstacles one faces in problem- solving method
problem solving in and understands how
multilingual country like problem-solving can
India? produce results in
interpersonal
communication. �
10 What strategies and tools Understand A learner remembers CO1
can be used in decision decision making method
making? and understands how
decision making can
produce results in
interpersonal
communication. �
11 What according to you are Understand A learner remembers CO3
the major conflicts that problem- solving method
you face in our society? and understands how
problem-solving can
produce results in
interpersonal
communication. �
12 What are four basics skills Understand Learner to recall the CO1
of language? Explain in communication process
your own words? and then,he/she is able to
explain the essential roles
of sender and receiver. �
13 How does a learner Understand Learner to remember CO4
become a multitasker? process multitasking then,
What are the tools one he/she is able to
can use to do understand the different
multitasking? ways of multitasking. �
14 How much relevance does Understand A learner to understand CO4
your syllabus offer in and remember the
relation to the day to day importance of curriculum
requirments of your life? for a successful career. �

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15 What role the syllabus Understand A learner to understand CO4
and institution play for an and remember the
individual in all round importance of curriculum
development? for a successful career. �
16 “Soft Skills enable Understand A learner to understand CO1
students to tackle any the concept of soft skills
adverse situation” do you and explain its practical
agree with the statement? importance for a better
If yes explain with reason, career.
if No explain with reason? �
17 Do you think a motivated Understand Learner, will understand CO3
and satisfied individual is the concept of motivation
able to boost the image of and its importance for a
the company? better career. �
18 What according to you is Understand Learner, will understand CO1
positivity and how does it the concept of positivity
benefit an individuals and its importance for a
state of being? better career. �
19 Why is it essential to set Understand A learner to understand CO2
goals in life and what the importance of goal
strategies that one needs setting.
to follow to achieve them? �
20 What are the four major Understand
A Learner to understand CO2
goals of self discovery? the role of soft skills and
human values. �
PART-C SHORT ANSWER QUESTIONS �
1 Define the term ‘Soft Understand — CO 1
Skills’? �
2 State your reasons for the Understand — CO 1
need for Soft skills.. �
3 What are hard skills? Understand — CO 1
How do they differ from
soft skills? �
4 Which do you think are Understand — CO 1
important? Soft skills or
hard skills? �
5 What is goal setting? Understand — CO 2
Why is it important? �
6 Explain briefly about Understand — CO 1
LSRWskills. �
7 Write about the Understand — CO 1
significance of English
language for Engineering
students. �

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 �
8 Explain briefly positivity. Understand — CO 2 �
9 Why is it necessary to be Understand — CO 1
a master in English
language at present times? �
10 What are some strategies Understand — CO 1
to master soft skills? �
11 How a motivated employ Understand — CO 2
contribute maximum
towards the goals of the
company? �
12 What are the social Understand — CO 2
benefits of positivity? �
13 How keeping you Understand — CO 2
accountable will help you
in achieving your goal? �
14 Relate soft skills to Understand — CO 2
performance skills and
explain.
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15 Do you think knowing the Understand — CO 2
self leads you to self
discovery? �
16 Can you write the four Understand — CO 2
ways of self discovery? �
17 Write few lines about time Understand — CO 3
and stress management. �
18 What are qualities of a Understand — CO 1
good communicator? �
19 How does an individual Understand — CO 3
achieve positive attitude
in life? �
20 One of the key aspects of Understand — CO 1
soft skills is effective
communication. Why? �

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MODULE II �
EFFECTIVENESS OF SOFT SKILLS �
PART-A CRITICAL THINKING AND PROBLEM SOLVING QUESTIONS �
1 Interpersonal Understand The learner will try to CO 6
communication can recall working of
influence the psychological interpersonal skills and
health of individuals with then explain various
examples. Who would be components which
affected by this? Give influence psychological
your reasoning with an health of people
example. �
2 What do you mean by Understand Learner to recall the CO 1
‘assumption’ in the process of communication
communication process? and then, he/she is able to
Explain with a real- life guess different lexical and
example. What does this syntactical tools according
teach us about our own to the context
lives? �
3 Explain with examples the Understand The learner will try to CO 6
self-fulfillment and recall and then explain its
happiness of productive characteristics
interpersonal
communication skills.
When will we able to tell
if it worked? �
4 Highlight the importance Understand The learner will try to CO 2
of accomplishing the recall the concept of goal
purpose and goals of the setting and then explain
customers in interpersonal the concept of goals of the
communication with customer.
substantial reasons. �
5 Imagine a situation in Understand Learner to recall the CO 4
which you request your essential elements of the
father to buy smart phone narrative techniques and
for you. But your father then, he/she is able to
does not like to provide it understand to make the
as it kills your valuable communication efficiently.
time. So, convince him by
narating its benefits.
Write a role-play based on
the situation. How would
your perspective be
different if you were on
the opposing side? �

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6 Explain in detail about Understand Learner to recall the CO 5
the techniques of reading different reading
and mention your techniques and then,
preference and give he/she is able to
reasons in support of it. understand thewritten
language meaningfully. �
7 Describe elaborately a Understand Learner to recall the CO 2
poor delivery in recent listening process and then,
times of a presenter that he/she understands which
had impaired your model of listening is
listening ability. How better.
would you solve this
problem? �
8 Write a report on a UnderstandLearner to recall the CO 6
cultural event that format of formal and
included students’ informal reports
participation in your andunderstands that they
college. What are the are the twomost common
steps to solve this? types of business reports.
Then, he/she will be in
the position to expand the
event without confusion. �
9 Draft an email to the Understand Learner to recall various CO 6
customer complaining formats of email writing
about the delay in then, he/she isable to
delivering the goods understand how to
ordered. When will we maintain the narration
able to tell if it worked? into a logical order using
simple sentences to avoid
the confusions. �
10 Illustrate briefly about the Understand Learner to recall the CO 6
techniques for paragraph written language
development. How could techniques and then,
it have ended differently? he/she is able to develop a
paragraph listening. �
PART-B LONG ANSWER QUESTIONS �
1 Explain the term Understand Learner to recall the CO1
communication and write process of the
about the elements of communication and then,
communication in detail. he/she is able to explain
the essential elements of
it. �

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 �
2 Understand Learner to recall the CO1
process of the
communication and then,
he/she is able to explain
the essential elements of
encoding and decoding. �
3 Write a note on the active Understand Learner to recall the CO5
reading, detailed reading, different reading
and speed-reading techniques and then,
techniques used in he/she is able to
different situations. understand the written
language effectively. �
4 Define preview and write Understand Learner to recall CO5
the various aspects of importance of reading skill
previews to use it for an and then, he/she isable to
effective reading. understand to write
preview logically. �
5 Mention different stages of Understand Learner to recall the CO2
listening and explain in listening process and then,
detail what is an effective he/she is able to
listening. understand difference
betweenlistening and
effective listening. �
6 Define the term ‘barrier’ Understand Learner will recollect the CO2
in listening skills and basic defnition of the
explain different barriers barrier then he will be
that obstruct the process able to explain various
of listening. barriers in the process of
listening �
7 Define the term Understand Learner to recall the CO2
‘Listening’ and explain the listening process and then,
steps to follow for the he/she is able to
effectiveness of listening in understand difference
your own words between listening and
effective listening. �
8 Explain in detail various Understand Learner to recall the CO5
aspects of practicing and prime elements of oral
presenting parts of an oral presentation and then,
presentation. he/she is able to
understand to arrange
them into a proper
meaningful in order to
make presentation
effectively. �

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9 Do you think one must Understand Learner to recall the CO5
need speaking skills in prime elements of oral
professional life? Explain presentation and then,
he/she is able to
understandto arrange
them into a proper
meaningful order to make
presentation effectively. �
10 What is a public Understand Learner to recall the CO5
speaking? Explain in prime elements of public
detail about addressing a speaking process and
large formal gathering? then, he/she is ableto
understand to make the
presentation effectively. �
11 Interpret about verbal Understand Learner to recall the CO4
communication and its essential elements of the
significance in detail. verbal communication
process and then,he/she is
able to understand to
make the communication
efficiently. �
12 Mention the difference Understand Learner to recall the CO4
between skimming and different reading
scanning. techniques and then,
he/she is able to
understand the written
language effectively. �
13 Explain how the habit of Understand Learner to recall CO5
reading changes the importance of reading skill
human life significantly. and then, he/she isable to
use it effectively in
day-to-day life. �
14 Explain the application of Understand Learner to recall CO5
the following techniques: importance ofreading skill
a)Detailed reading b) and then, he/she isable to
Speed-reading use it effectively in
day-to-day life. �

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15 Prepare a conversation Understand Learner to recall the CO1
between you and the communication process
principal of your college and then,he/she is able to
asking him permission to develop a dialogue
participate in sports at a between two people
state level competition focusing the parameters of
and also you may not be introduction, content and
able to attend the classes conclusion.
for one week. For that
reason, you have to
convince him to provide
attendance for one week. �
16 Define the term ‘fear’ and Understand Learner to recall process CO3
explain various ways to of communication and
overcome it in order to then, he/sheis able to
establish successful develop a dialogue
communication. maintaining with the
methods
ofcommunication. �
17 Write a note on the lack Understand Learner to recall CO5
of reading skills among importance of reading skill
students and explain the and then, he/she isable to
reasons behind it. use it effectively in
day-to-day life. �
18 Define comprehension and Understand Learner to recall the CO2
explain the various process of communication
methods to establish and then,
effective listening he/sheunderstands
comprehension. different methods which
are applicable to make
theconversation effectively. �
19 Define the significance of Understand Learner to recall the CO4
active listening in your process of communication
own words. and then, he/she
understands the
significance of active
listening method that
playsa crucial role to
accelerate comprehension
levels. �

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20 What is the importance of Understand Learner to recall the CO1
learning sounds of phonemic symbols and
English?Write all the then, he/she understands
Monophthongs with two how to pronounce those
examples each. sounds as per the norms
ofI PA. �
PART-C SHORT ANSWER QUESTIONS �
1 Define the word Understand — CO 1
‘Communication’. �
2 List the important Understand — CO 1
elements of
communication process. �
3 Comment in your own Understand — CO 1
words about ‘sender’
and‘receiver’. �
4 Write Understand — CO 1
a few lines
about‘feedback’. �
5 What is the difference Understand — CO 1
between ‘hard skills’
and‘soft skills’? �
6 Explain briefly about Understand — CO 1
LSRW skills. �
7 Write about the Understand — CO 1
significance of language
learning effectively for
career development of
Engineering students. �
8 Explain briefly about the Understand — CO 1
communication process. �
9 Why is it necessary to be Understand — CO 1
a master in English
language at present times? �
10 Explain the terms ‘encode’ Understand — CO 1
and ‘decode’. �
11 What is the significance of Understand — CO 1
listening skill? �
12 How to avoid common Understand — CO 4
mistakes in writing? �
13 List the conditions to keep Understand — CO 1
it in mind while writing
introduction. �

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 �
14 Write few lines about Understand — CO 1
logical listeners. �
15 Define email writing? Understand — CO 3 �
16 What is inferential Understand — CO 5
comprehension reading? �
17 Define intensive reading. Understand — CO 2 �
18 Mention the ways to Understand CO 6
strengthen your speech. �
19 Explain the power of Understand — CO 4
laughter at the time of
delivering oral
presentation. �
20 Discuss the significance of Understand — CO 5
speaking. �
MODULE III �
ORAL AND AURAL COMMUNICATION �
PART A-CRITICAL THINKING AND PROBLEM SOLVING QUESTIONS �
1 Explain the importance of Understand Learner to recall the CO 2
learning the sounds of significance of importance
English language for fluent of learning the sounds of
and confident English and then, he/she
communication. Why is is able to understand
the lack of the fluent and confident
aforementioned a communication in English
problem? language. �
2 Mispronunciation of Understand Learner to recall the CO 2
English words may lead to significance of correct
miscommunication and pronunciation and then,
misconception. Elaborate he/she is able to
with the help of an understand
example. miscommunication and
misconception �
3 Throw light on word Understand Learner to recall the CO 2
stress which is pivotal for importance of word stress
proper differentiation of and then, he/she is able to
sounds. What will happen understand proper
if these are not taken into differentiation of sounds
consideration? �

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4 Recall the importance of Understand Learner to recall the CO 1
word stress and then significance of contractual
understand proper questions and then, he/she
differentiation of sounds is able to understand the
use of contractual
questions in positive and
negative situations. �
5 Explain the importance of Understand Learner to recall the CO 2
listening with special importance of listening
reference to the academic and then, he/she is able to
excellence of Engineering understand the need of
students. How can these effective listening for the
two be used academic excellence of
interrelatedly? Engineering students �
6 Describe the importance Understand Learner to recall the CO 4
of Note taking skills which importance of note taking
would enrich the students skills and then, he/she is
to recall, retain and able to understand to use
reproduce during the them to recall, retain and
times of examinations reproduce in different
contexts. �
7 Some of the consonants Understand Learner to recall the CO 3
are different in terms of importance of consonant
spelling and sounds and then, he/she is
pronunciation. Explain able to understand how to
with the help of atleast 5 use them with correct
examples. spelling and
pronunciation. �
8 English sounds such as V Understand Learner to recall the CO 3
and W, G and Z, T and significance of different
Th are mispronounced by consonant sounds and
Indian users. Explain with then, he/she is able to use
examples. Why is this a them according to the
problem? What are the contexts.
steps required to fix this? �
9 What is Mother tongue Understand Learner to recall the CO 3
influence? Throw light on importance of mother
a few examples from your tongue influence on
mother tongue that spoken communication
influences the spoken and then, he/she is able to
communication. Use real understand how to use
life examples. spoken communication
without the influence of
mother tongue. �

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10 Connected speech leads to Understand Learner to recall CO 3
the usage of contractual significance of contractual
forms which is acceptable forms in connected speech
in day to day and then, he/she is able to
communication. Explain understand to use them in
with examples. different contexts. �
PART-B LONG ANSWER QUESTIONS �
1 How is a vowel sound Undrerstand Learner to recall the CO 3
produced? Explain with significance of vowel
the help of 5 vowel sounds sounds and then, he/she is
from the phonemic chart. able to understand the
pronunciation different
vowel sounds. �
2 Describe the production of Understand Learner to recall the CO 3
consonant sound with significance of consonant
atleast 5 consonant sounds sounds and then, he/she is
from the phonemic chart. able to understand
different consonant sounds
used in different contexts. �
3 Mention 5 Monophthongs Understand Learner to recall the CO 3
and 5 Diphthongs that significance of
you have studied with Monophthongs and
examples. Diphthongs and then,
he/she is able to
understand different vowel
sounds. �
4 Define plosives and Understand Learner to recall the CO 3
explain the production of plosives and then, he/she
plosive sounds with atleast is able to understand the
3 examples. production of different
plosive sounds. �
5 What are fricatives? Understand Learner to recall the CO 3
Describe the production of significance of fricatives
fricative sounds with and then, he/she is able to
atleast 3 examples. understand the production
of fricative sounds. �
6 Throw light on Nasal Understand Learner to recall the CO 3
sounds and their significance of nasal
production. Explain with sounds and their
the help of 2 examples for production. and then,
each sound. he/she is able to
understand the use of
nasal sounds in
appropriate contexts. �

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 �
7 Mention atleast 5 Understand Learner to recall the CO 3
mispronounced words and importance of correct
their correct pronunciation pronunciation and then,
with brief explanation for he/she is able to
each sound. understand how to use
right pronunciation in
various situations. �
8 Word stress plays key role Understand Learner to recall the CO 3
in the spoken significance of word stress
communication. Provide in spoken communication
atleast 7 words that are and then, he/she is able to
wrongly stressed and understand the correct
showcase the right stress stress on the correct
of these words. syllable. �
9 Describe 3 rules of stress Understand Learner to recall the CO 3
that you have studied significance of rules of
with an example each. stress and then, he/she is
able to understand
contextual stress with
examples. �
10 What are contractual Understand Learner to recall the CO 3
forms? Why should one significance of one-word
understand the usage of substitutes and then,
contractual forms in he/she is able to
connected speech. understand to use them in
Explain. different contexts. �
11 Listening is different from Understand Learner to recall the CO 2
hearing. Explain the significance of listening
process of listening by and hearing and then,
contrasting it with hearing he/she is able to
with a real time classroom understand the process of
example. listening. �
12 What are the 5 effective Understand Learner to recall the steps CO 1
listening steps that you of effective listening and
have studied in your then, he/she is able to
course? Mention them understand the
with an example each. importance of listening. �
13 Note taking is one of the Understand Learner to recall the CO 6
significant skills that importance of note taking
Engineering students lack and then, he/she is able to
in this information understand how to use
technology driven world. note taking skills for
Describe. productive academic
career. �

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 �
14 What is the importance of Understand Learner to recall types of CO 3
question tags in spoken question tags in spoken
communication? Mention communication and then,
atleast 5 examples he/she is able to
highlighting 5 different understand to use them in
situations. different contexts.
�
15 How can one make use of Understand Learner to recall the CO 2
the Dictionary while importance of use of
listening to lectures and dictionary while listening
note taking? Explain with to lectures and then,
realtime examples. he/she is able to
understand to use it in
different contexts. �
16 Dictionary is a ready Understand Learner to recall the CO 3
reckoner for various importance of use of
research purposes such as dictionary and then,
correct pronunciation, he/she is able to
meanings, examples and understand to use of
spellings. Explain. dictionary in different
contexts �
17 Mention atleast five nouns Understand Learner to recall different CO 3
and five verbs which are types of nouns and verbs
the same but the stress stressed differently and
differs in their usage. Give then, he/she is able to
an example for each. understand to use them in
different contexts. �
18 What is Group discussion? Understand Learner to recall the CO 5
How is it useful for the importance of group
students of Engineering in discussion and then,
job interviews? Describe. he/she is able to
understand the practice of
group discussion to secure
relevant employment. �
19 What are the do’s and Understand Learner to recall the do’s CO 4
don’ts of an ideal group and don’ts of group
discussion. How can one discussion and then,
develop the skills of group he/she is able to
discussion? Explain understand the need to
develop the skills of group
discussion. �

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 �
20 Knowledge of a particular Understand Learner to recall different CO 5
language is knowing and sounds of English and
using the sounds of that then, he/she is able to
language. Justify your understand to use them in
answer. different contexts. �
PART-C SHORT ANSWER QUESTIONS �
1 What is Labial? Understand — CO 3 �
2 What is Glottal? Understand — CO 3 �
3 Define Alveolar. Understand — CO 3 �
4 What is fricative? Understand — CO 3 �
5 What is affricate? Understand — CO 3 �
6 Define Phonetics Understand — CO 3 �
7 Why should one learn Understand — CO 3
phonetics? �
8 Define a vowel. Understand — CO 3 �
9 Define a consonant. Understand — CO 3 �
10 Define word stress. Understand — CO 3 �
11 What are contractual Understand — CO 3
questions? �
12 What is note taking? Understand — CO 6 �
13 Mention one example for a Understand — CO 3
word which can be used as
a noun and a verb. �
14 Which syllable is stressed Understand — CO 3
in the case of nouns? �
15 Which syllable is stressed Understand — CO 3
in the case of verbs? �
16 Which syllable is stressed Understand — CO 3
in the case of adjectives? �
17 In connected speech how is Understand — CO 3
the word ”going to” used? �
18 In connected speech how is Understand — CO 3
the word ”want to” used? �
19 What is listening? Understand — CO 2 �
20 Define the term group Understand — CO 4
discussion. �

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MODULE IV �
VERBAL AND NON VERBAL COMMUNICATION �
PART A- CRITICAL THINKING AND PROBLEM SOLVING QUESTIONS �
1 Differentiate between Understand The learner will try to CO 4
verbal and non-verbal recall the function of
communication. How do verbal and non-verbal
they affect each other? communication and then
Explain the importance of explain the differences
each in other’s presence between them
and absence. �
2 Classify non-verbal skills Understand The learner will try to CO 4
and explain the various recall the definition of
skills that are important. non-verbal skill and then
Why are these skills explain the classification
necessary? of non-verbal skills and
identify the non-verbal
skills that are important �
3 Write down advantages of Understand The learner will try to CO 4
non-verbal skills. What recall the working of
could be the reasons for non-verbal skills and then
their advantages? explain its advantages �
4 Describe how verbal skills Understand The learner will try to CO 4
can be used for the recall the concept of
development of communication and then
communication. Cnstruct explain how verbal skills
a relationship between are used for the
both. development of
communication �
5 List out the various verbal Understand The learner will try to CO4
and non-verbal skills. recall the definition of
Where would you most verbal and non-verbal
often find this as a skills and the understand
problem? various skills contributing
to the development of
these skills �
6 Explain the various Understand The learner will try to CO4
non-verbal skills. When recall the concept of
are they used? Why do communication and then
you think so? explain the various
non-verbal skills �

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 �
7 Write down advantages of Understand The learner will try to CO 4
verbal skills. Why do recall the working of
these matter? How do verbal skills and then
they contribute to explain its advantages.
students? �
8 Elucidate the various Understand The learner will try to CO 4
verbal skills. Who are recall the concept of
affected by these? communication and then
explain the various verbal
skills �
9 Point out the Understand The learner will try to CO 4
extraordinary contribution recall the concept of
of the verbal and communication and then
non-verbal skills to explain the significance of
communication the various verbal skills
development. What is
another way to look at
this contribution? �
10 How many verbal skills Understand The learner will try to CO 4
are there and which are recall the concept of
they? Enumerate and communication, the
explain their relationship number of verbal skills
with each other. and then explain them �
PART-B LONG ANSWER QUESTIONS �
1 Illustrate stress in detail. Understand The learner will have to . CO 1
recall the concept of stress
and illustrate it at length �
2 Elaborate upon the stress Understand The learner will have to CO1
management mechanism. recall the concept of stress
management and illustrate
its mechanism
comprehensively. �
3 Write down the proximity Understand The learner will have to CO1
in conversation. recall the concept of
proximity in conversation
and illustrate it in great
detail. �
4 Explain the way of Understand The learner will have to CO1
measuring the stress recall the concept of
measurement of stress and
demonstrate it. �

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 �
5 List out the impacts of Understand The learner will have to CO1
stress. recall the concept of
stress, its impacts and
illustrate them. �
6 Narrate the benefits of UNderstand The learner will have to CO1
team work. recall the concept of team
work and record its
benefits. �
7 Define critical thinking Understand The learner will have to CO2
and discuss its role in the recall the notion of critical
development of thinking and exemplify it
scholarship. at length. �
8 Record the advantages of Understand The learner will have to CO2
critical thinking. recall the notion of critical
thinking and show its
advantages. �
9 Discuss the idea of group Understand The learner will have to CO4
discussion extensively. recall the notion of group
discussion and illustrate it. �
10 Explain the notion of Understand The learner will have to CO 4
gestures in recall the idea of gestures
communication. in communication and
demonstrate it. �
11 Define posture and note Understand The learner will have to CO4
its types broadly. recall the idea of posture
and discuss it and its
types. �
12 Narrate the practices of Understand The learner will have to CO 4
postures. recall the concept of
posture and discuss it and
its practices. �
13 Take down the benefits of Understand The learner will have to CO 4
gestures in recall the idea of gesture
communication. and discuss it and its
benefits.
14 Discuss various types of Understand The learner will have to CO 4
interpersonal recall the notion of
communication interpersonal
communication and
discuss it and its types.
�

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 �
15 Elaborate on the Understand The learner will have to CO 4
importance of facial recall the notion of facial
expressions expressions and discuss it
extensively. �
16 Write down the significant Understand The learner will have to CO 4
role of eye contact. recall the idea of eye
contact and discuss it
widely. �
17 Define and discuss Understand The learner will have to CO 1
grapevine communication. recall the notion of
grapevine communication
and talk about it broadly. �
18 Narrate the role of body Understand The learner will have to CO 4
language. recall the view of body
language and talk about it
approximately. �
19 Explain the Verbal and Understand The learner will have to CO 4
Non-verbal etiquettes. recall the view of the
Verbal and Non-verbal
etiquettes and explain
them comprehensively. �
20 Describe in detail the Understand The learner will have to CO 4
ways of developing the recall the view of the body
body language. language and explain
them expansively. �
PART-C SHORT ANSWER QUESTIONS �
1 What is interpersonal Understand The learner will recall the CO 1
communication? definition of interpersonal
communication. �
2 Define non-verbal Understand The learner will recall the CO 4
communication. definition of non-verbal
communication. �
3 Mention the advantages of Understand The learner will recall the CO 1
stress management. definition and advantages
of stress management. �
4 Write a short note on Understand The learner will recall the CO 4
body language. definition and concept of
body language. �
5 Explain facial expression. Understand The learner will recall the CO 4
definition and concept of
facial expression. �
6 What are non-verbal Understand The learner will recall the CO 4
skills? definition of non-verbal
skills. �

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 �
7 Define posture. Understand The learner will recall the CO 4
definition of posture. �
8 Mention conversational Understand The learner will recall the CO 5
skills. concept of conversational
skills �
9 Write a short note on the Understand The learner will recall the CO 1
impact of stress. definition and concept of
the impact of stress. �
10 Write a short note on the Understand The learner will recall the CO 1
impact of stress. definition and concept of
the impact of stress. �
11 What is proximity in Understand The learner will recall the CO 4
communication? definition of proximity in
communication. �
12 Define grapevine. Understand The learner will recall the CO 1
definition of grapevine. �
13 what does closed body Understand The learner will recall the CO 4
posture talk about an Definition and idea of
individuals personality postures. �
14 Write a short note on Understand The learner will recall the CO 1
critical thinking. notion of critical thinking. �
15 Explain Measurement and Understand The learner will recall the CO 1
Management of Stress. idea of Measurement and
Management of Stress. �
16 What is Teamwork? Understand The learner will recall the CO 1
definition of Teamwork. �
17 Define communication. Understand The learner will recall the CO 2
definition of
communication. �
18 Mention the advantages of Understand The learner will recall the CO 1
effective communication. notion of interpersonal
communication. �
19 Write a short note on Understand The learner will recall the CO 4
verbal communication. definition of effective
communication. �
20 Explain stress. Understand The learner will recall the CO 3
definition and idea of
stress. �

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 �
MODULE V �
WRITING SKILLS �
PART-A PROBLEM SOLVING AND CRITICAL THINKING QUESTIONS) �
1 What is the meaning of Apply The learner will have to CO 6
thesis focus? Explain in explain the thesis focus in
detail. Support your claim detail.
with an example. �
2 What do you understand Understand The learner will have to CO 5
by organization? explain organization.
Differentiate between
theoritical and practical
knowledge of what you
know about organizations. �
3 Support and Elaboration Understand The learner will have to CO 5
is an extension and discuss about support and
development of the elaboration.
topic/subject/ thesis.
Comment on this with
your own opinion and
provide an example. �
4 What are the grammatical Understand The learner will have to CO 3
conventions? When are explain the grammatical
they used and misused? conventions.
What can be the steps to
solve this problem? �
5 How significant is style in Apply The learner will have to CO 6
writing? What is meant describe style in writing.
by style? Explain in
detail. Provide your
example. �
6 How are principles of Apply The learner will have to CO 6
paragraphs organized in describe about principles
documents? Why is it of paragraphs and their
important in real life organization in
adjustment of documents? documents. �
7 How can one write a good Apply The learner will have to CO 6
introduction? Elaborate list tips of how to write a
on the process and give good introduction.
examples. �

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 �
8 What is letter writing? Apply The learner will have to CO 6
Why is letter writing explain what is letter
considered important even writing.
after the development and
enhancement of
technology? Do you
consider this as a
problem? Why and why
not? �
9 What are the key Apply The learner will have to CO 6
characteristics of precision explain the key
writing? List and explain. characteristics of precision
Give an example. writing. �
10 What is report writing? Apply The learner will have to CO 6
How many types of explain what is report
reports are there? What is writing.
the difference between
said reports? Are they
different from within other
situations? �
PART-B LONG ANSWER QUESTIONS �
1 What is precision writing? Understand The learner will have to CO 6
explain precision writing. �
2 What are the different Understand The learner will have to CO 6
types of letters? list the different types of
letters. �
3 Give an example of each Understand The learner will have to CO 6
type of letter. give an example of each
type of letter. �
4 What are the Understand The learner will have to CO 6
characteristics of letter discuss the characteristics
writing? of letter writing. �
5 What are the Understand The learner will have to CO 6
characteristics of formal discuss the characteristics
letters? of formal letters �
6 What are the Understand The learner will have to CO 6
characteristics of informal discuss the characteristics
letters? of informal letters �
7 How can you write an Understand The learner will have to CO 6
effective email? write tips on writing
effective emails. �
8 What is the significance of UNderstand The learner will have to CO 6
the font consistency? explain the significance of
the font consistency. �

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 �
9 Why is grammar check Understand The learner will have to CO 6
important in email explain why grammar
writing? check is important in
email writing. �
10 Opening lines are Understand The learner will have to CO 6
important in letters. write one example each for
Write one example each different opening lines of
for different opening lines letters.
of letters. �
11 Write some lines for Understand The learner will have to CO 6
“replying” in emails. write some lines for
“replying” in emails. �
12 List the 10 techniques of Understand The learner will have to CO 6
writing more precisely. list the 10 techniques of
writing more precisely. �
13 What is the difference Understand The learner will have to CO 6
between report writing differentiate between
and essay writing? report writing and essay
Explain with examples. writing with the help of
examples. �
14 What are the main Understand The learner will have to CO 6
characteristics of report write the main
writing? characteristics of report
writing. �
15 How can you optimize the Understand The learner will have to CO 6
readability of your text? write tips to optimize the
Write some tips. readability of the text. �
16 “Use a stat or fact to Understand The learner will have to CO 6
convey importance.” discuss on the statement
Discuss. that facts should be used
to convey importance. �
17 What type of language Understand The learner will have to CO 6
should be used in report explain what type of
writing? language from should be
used in report writing. �
18 What is the structure of Understand The learner will have to CO 6
report writing? explain and illustrate the
structure of report
writing. �
19 Who and what is a report UNderstand The learner will have to CO 6
for? write who the main
audience of report writing
is and what its purpose is. �

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 �
20 How should you organize Understand The learner will have to CO 6
your content in report write how to organize the
writings? content in report writings. �
PART-C SHORT ANSWER QUESTIONS �
1 Which category does a Understand — CO 6
social letter fall into?
Formal or informal? �
2 Give an example of Understand — CO 3
“Replace complex words
with simple words.” �
3 What is the first part of Understand — CO 6
the letter called? �
4 What is the last part of Understand — CO 6
the letter called? �
5 Give an example of “Avoid Understand — CO 3
noun strings.” �
6 Write a compelling Understand — CO6
subject line. �
7 Name the different parts Understand — CO 6
of a letter. �
8 What is redundancy? Understand — CO 6 �
9 What is the benefit of Understand — CO6
scheduling your emails? �
10 What do you think is the Understand — CO 6
proper length for an
email? �
11 Write at least three Understand — CO 6
examples of apologizing in
mails. �
12 Change this sentence into Understand — CO 3
an active voice. “The
lunch was provided by the
school.” �
13 What does choosing Understand — CO 6
terminology mean? �
14 Write an interesting Understand — CO6
introduction sentence to
the topic “Games.” �
15 Name at least three Understand — CO 6
features of effective
writing. �
16 Describe precis writing in Understand — CO6
one line. �

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 �
17 Explain report writing in Understand — CO 6
one line. �
18 Should your first sentence UNderstand — CO 6
be long or short? �
19 How should you email Understand — CO 6
when time zones are
different? �
20 What is the criteria of UNderstand — CO6
assessing reports? �

Course Coordinator: HOD

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