PROFESSIONAL BACKGROUND
I am a hardworking, self-motivated, and goal-oriented individual who
consistently strives to perform at the highest possible standards in
any given role. I possess strong dedication to delivering quality work,
maintaining professionalism, and meeting deadlines with minimal
supervision. I adapt quickly to new environments and enjoy learning
new skills, tasks, and responsibilities that contribute to both personal
growth and organizational success. I am also a team player who
values collaboration, open communication, and mutual respect in the
workplace. With a positive attitude and a strong work ethic, I remain
committed to continuous improvement and excellence in everything I
do.
SUMMARY OF QUALIFICATIONS
BRANDON EMMAUEL • Extensive training in Food and Beverage Service Skills and Guest
Relations.
SOKOBE • Strong customer service skills.
CONTACT NO. • Proficient in the preparation of various coffee beverages, including
espresso, cappuccino, latte, and specialty drinks.
Nbi, Kenya • Expertise in explaining menu items to customers as well as
Mobile: +254708661120 recommending and accommodating customer requests.
• Skilled in managing daily operations and staff coordination.
• Proficient in Sales and Marketing Strategies.
Email:
[email protected] • Knowledgeable about different coffee beans, their origins, and
flavor profiles.
• Knowledge of the industry and market dynamics.
• Familiarity with food safety and sanitation guidelines.
• Ability to work efficiently in a fast-paced retail setting.
MY PROFILE
Gender : Male WORK EXPERIENCE
Marital Status : Single
Organization: Starbucks Alshaya
Nationality : Kenyan
Position: Starbucks,barista trainer/
shift supervisor
Duration: 03/2023 – Jan/2024
KEY QUALIFICATIONS
Location: Kenya
• Knowledge of food safety &hygiene
• Ability to work under pressure Job Description
• Excellent customer service Training and mentoring new baristas on beverage preparation,
customer service, and store procedures
• Time management skills Supervising shifts to ensure smooth operations, staff
coordination, and adherence to company standards
• Adaptability in fast-paced
Preparing and serving high-quality coffee and other beverages
environments according to Starbucks recipes
• Problem solving skills Maintaining cleanliness and hygiene standards across the bar
and customer areas
• Physical stamina Managing inventory, conducting stock counts, and ensuring
• Basic Math skills proper use of supplies
Handling customer inquiries, complaints, and feedback with
• Strong customer attention
professionalism and efficiency
Organization: BARTONE KUWAIT
Position: Head Barista
EDUCATION QUALIFICATION
Duration: 2021 – 2023
.2019
Location: Kuwait,
Nairobi Bar School
Barista Trainer / Coffee Enthusiast, Job Description
Barista Skills & Mixology
Training junior baristas
.2018 Menu planning and development
Mount Kenya University Conducting food costing and pricing
(M.K.U). Inventory taking and stock control
Bachelor of Business Management
and Economics (Statistics option) Preparation of end-month reports
Implementation of new recipes
• 2016 Ensuring consistent quality standards are met
Isibania Boys high school Performing general counter operations and customer service
Organization: JAVA HOUSE AFRICA
Kenya Certificate of Duration: May 2020 – Dec 2020
Secondary Education
LANGUAGES
: Expert Location: Africa
• English
• Swahili : Expert
Job Description
Preparing a variety of hot and cold beverages (e.g., coffee, tea,
smoothness)
Operating and managing the Point of Sale (POS) system
Selling and upselling products to increase revenue
Conducting end-month reports preparation and submission
Performing regular stock taking and inventory management
DECLARATION
I hereby certify that the above information is true and correct according
to the best of my knowledge & experience. If selected I assure that I would
perform to the best of my abilities, early awaiting a Positive response.
References Available up-on
Request
