Cooling, Purification &
Commercial Refrigeration
Installation & Out of Warranty
Service Charges
w.e.f. February 2025
COOLING AND PURIFICATION APPLIANCES GROUP (CPAG)
ROOM AIR CONDITIONERS
Standard Installation Charges Charges (₹)
City
Site Inspection* 500
Installation / Re-installation - Window AC / Portable AC 500
Dismantling charges - Window AC / Portable AC 475
Installation / Re-installation - Split AC (Fixed Speed / Inverter) 1500
Dismantling charges - Split AC / Inverter AC 750
Installation / Re-installation - Cassette AC / Vertical (Tower) AC /
3000
Floor Standing AC
Dismantling of Cassette AC / Vertical (Tower) AC / Floor standing AC 950
Additional Copper Piping provided by customer per RMT (labour only) 200
Nitrogen Flushing / Nitrogen Pressure Testing of already installed
600
Copper Piping
Additional Copper Pipe with insulation per RMT 850
Additional Drain Pipe (PVC) 1” Insulated Wire Mesh per RMT 90
4 Core Wire 1.5 sq. mm Interconnecting Cable IDU - ODU per RMT 120
3 Core Wire 2.5 sq. mm for power supply per RMT 120
Supply and installation of ODU Stand 750
Installation of ODU Stand (labour only) 200
COOLING AND PURIFICATION APPLIANCES GROUP (CPAG)
ROOM AIR CONDITIONERS
*
Site inspection includes finalisation of IDU/ODU location and routing of Copper pipes, drain pipe,
electrical point, etc. Rs.500/- + GST to be paid for any visit that will be adjusted if the customer opts for
standard installation.
Scope of Standard Installation:
SPLIT AC WINDOW AC
INCLUSION: INCLUSION:
• Mounting and installing ODU & IDU (with • Placement and securement of the AC without
accessories, if required). leaks.
• Drilling on brick wall (up to 10”) for Copper tube • Electrical connection ensuring socket
& drain pipe and interconnecting them with compatibility and safe connection.
electrical wires and communication cables. • Demo of product and explaining the features,
• Cleaning the site. safety protocols and troubleshooting steps.
• Demo of product and explaining the features,
safety protocols and troubleshooting steps.
EXCLUSION: EXCLUSION:
• Extra Copper pipe, electric/communication • Upgrading/modifying existing setup beyond
cables and drain pipe beyond the standard. the standard.
• Civil/core-cutting/carpentry/metal work on • Structural modification to install the window
concrete/stone wall >10” thickness. AC.
• Stabiliser & ODU stand supplied by customer • Dismantling old AC.
will be charged for installation. • Society/Association permissions.
• Dismantling old AC. • Installation of external protective covers.
• Nitrogen flushing/pressure testing with • Customized work at site as per customer
existing copper pipes. requirements.
• Scaffolding arrangement.
• MCB arrangement 15/16amps for 1T, 1.5T &
20amps for 2T.
• Society/Association permissions.
• Installation of external protective covers.
• Customized work at site as per customer
requirements.
COOLING AND PURIFICATION APPLIANCES GROUP (CPAG)
ROOM AIR CONDITIONERS
Out of Warranty Service Charges
Charges (₹) Charges (₹)
VISITING CHARGES City Up-Country
Window AC, Fixed Speed Split AC 500 600
Air Cooler, Air Purifier 400 550
Cassette AC, Verticool Tower AC, Floor stand AC, Inverter AC 600 700
PREVENTIVE MAINTENANCE SERVICE
Window AC / Split AC - Dry Service 500 600
Window AC / Split AC - Wet Service 800 900
GAS CHARGING WITH NITROGEN TESTING
Split AC (Fixed speed) / Inverter 2800 3000
Window AC 2500 2700
Cassette AC, Verticool Tower AC, Floor Stand AC, Mega Split AC
3000 3200
up to 2.5TR
Cassette AC, Verticool Tower AC, Floor Stand AC, Inverter AC,
4500 5000
Mega Split AC - 2.5TR to 4.5TR
COMMERCIAL REFRIGERATION BUSINESS GROUP (CRBG)
REFRIGERATION PRODUCTS
Charges (₹) Charges (₹)
Installation including Visit Charges City Up-Country
Water Cooler 700 800
Water Cooler with inbuilt RO/UV Water Purifier 1200 1300
Deep Freezer, Bottle-Water Dispenser, Visi-Cooler, Bottle Cooler 600 700
Ice Cube Machine 1000 1100
Kitchen Equipment (Unitary Type) - Blast Chiller / Freezer, Reach
in Cooler / Freezer, Undercounter, Saladattes / Sandwich Station, 1200 1500
Back Bar Chiller
Retail Refrigeration Unit:
Plug In 2000 2200
Split Type 3000 3500
Providing and fixing additional Copper Pipe with insulation per
1500 1500
RMT for Retail Split Unit
Providing and fixing additional Drain Pipe (PVC) per RMT for
150 150
Retail Split Unit
Providing and fixing 4-Core Wire 2.0 sq. mm interconnecting
200 200
cable IDU - ODU per RMT for Retail Split Unit
Providing and fixing 3-Core Wire 2.5 sq. mm for power supply per
125 125
RMT for Retail Split Unit
Supply and installation of normal table-top having height 1 Ft
/ Chair Type made up of MS Angle 35x35x5mm for ODU unit for 3500 3500
Retail Split Unit
Danfoss / Emerson Drier 3/8” 750 750
Solenoid valve 3/8” assembly 3350 3350
Thermostatic Expansion Valve TES2 5500 5500
COMMERCIAL REFRIGERATION BUSINESS GROUP (CRBG)
REFRIGERATION PRODUCTS
Charges (₹) Charges (₹)
City Up-Country
Nitrogen Flushing, Leak Testing, Evacuation, Gas Charging R-404
6500 6500
and Testing for Retail Split Unit
Dismantling of retail refrigeration unit:
Plug In 800 1000
Split Type 1500 1750
Healthcare Refrigeration Product:
Blood Bank Refrigerator / Medical Refrigerator of
Vaccine Freezer (ILR) / Transport Refrigerator (2-8 °C) 1000 1500
Medical Freezer -10 to -40 °C 1500 2000
Medical Freezer -40 to -86 °C 4500 5000
Scope of Installation / Re-installation:
• Installation of machine and its allied accessories supplied by Blue Star, levelling and testing of machine
up to its desired temperature requirement.
• Routing the copper pipe through the brick wall and covering the hole with white cement.
• Unitary products have pre-charged refrigerant in new machine. So, gas charging if required shall be free
of cost to customer.
• Labour charges for installation of stabiliser.
• Water Cooler installation includes installation of machine, levelling, fixing allied accessories, tank
cleaning and removing the first lot of water to have safe drinking water.
• RO and UV testing include complete flushing of each filter and removing first lot of water to have safe
drinking water.
• In case of re-installation, charges shall be applicable as above.
• Calibration of temperature performance is not included.
• Unit shifting from one location to another, RCC core-cutting in ceiling / wall shall be extra.
COMMERCIAL REFRIGERATION BUSINESS GROUP (CRBG)
REFRIGERATION PRODUCTS
Out of Warranty Service Charges
Charges (₹) Charges (₹)
VISITING CHARGES City Up-Country
Visi-Cooler, Deep Freezer, Water Cooler, Bottle Water Dispenser 550 650
Reach-in Chiller, Under-counter, Back-bar, Reach-in Freezer,
750 750
Salad Counter, Blast Freezer
Ice Cube Machine, Ice Flake Machine 650 750
Retail Refrigeration 850 1000
Cold Room:
Positive Temperature 750 1000
Minus Temperature 1000 1500
Healthcare Products:
Blood Bank Refrigerator / Medical Refrigerator of
Vaccine Freezer (ILR) / Transport Refrigerator (2-8 °C) 550 650
Medical Freezer -10 to -40 °C 750 1000
Medical Freezer -40 to -86 °C 1500 2000
Electronics components replacement (Solenoid Valve, PCB, Pressure
1300 1300
Switch, Pump) of RO/UV Water Cooler
Filter replacement per Filter of RO/UV Water Cooler 750 750
RO Filter cleaning of RO/UV Water Cooler 2000 2000
COMMERCIAL REFRIGERATION BUSINESS GROUP (CRBG)
REFRIGERATION PRODUCTS
Charges (₹) Charges (₹)
PREVENTIVE MAINTENANCE SERVICE City Up-Country
Visi-Cooler, Deep Freezer, Water Cooler, Bottle Water Dispenser 650 750
Reach in Chiller, Under-counter, Back-bar, Reach in Freezer, Salad
950 1050
Counter, Blast Freezer
Ice Cube Machine, Ice Flake Machine 850 950
Retail Refrigeration 2000 2500
Cold Room:
Positive Temperature 1000 1200
Minus Temperature 2000 2500
Healthcare Products:
Blood Bank Refrigerator / Medical Refrigerator of
Vaccine Freezer (ILR) / Transport Refrigerator (2-8 °C) 750 850
Medical Freezer -10 to -40 °C 1000 1200
Medical Freezer -40 to -86 °C 2500 3000
GAS CHARGING WITH NITROGEN TESTING
Visi-Cooler/Freezer, Deep Freezer, Water Cooler 3000 3500
Bottle Water Dispenser 1500 1800
Kitchen Equipment: Reach-in Chiller & Freezer, Under-counter
Chiller & Freezer, Back-bar, Saladatte Counter, Blast Freezer, Ice 5500 6000
Cube / Flake Machine
Retail Refrigeration 6000 6500
Healthcare Products Category (2-8 °C, -10 to -40 °C) 5000 5500
Healthcare Products Category (-40 to -86 °C), To be quoted
Retail Refrigeration (Split Type), Cold Room Machines by Blue Star directly
TERMS AND CONDITIONS
• GST extra as applicable.
• Upcountry - Areas outside the municipal limits of Blue Star authorised service centre location.
• Within municipal limit, gas charging rates are inclusive of to and fro transportation charges
of the unit from customer’s place to Blue Star authorised service centre. Or inclusive of to
and fro transportation charges of gas charging kit from Blue Star authorised service centre
to customer’s place.
• For upcountry locations, machine transportation charges (to and fro) ₹500/- or as per actual
shall be applicable.
• Standard installation charges are for the AC and accessories supplied with the unit. Any
additional accessories or parts like ODU stand, extra piping, cables shall be charged extra as
applicable.
• Civil work / welding / wall chiselling shall be charged extra.
• Out of warranty visiting charges shall be applicable even if customer does not opt for repairs.
• Mentioned service charges do not include spare parts cost. The same shall be communicat-
ed to the customer post product inspection.
• Visiting charges shall be valid for 1 month from the date of visit.
• Visiting charges shall be waived off if the customer approves the gas charging quotation.
• In case of repeat gas charging within 2 months, only visiting charges shall be paid by the
customer.
• Gas charging / spare replacement quotation for cold room, retail and healthcare refrigeration
product categories shall be submitted post inspection by Blue Star Service Team. The re-visit
charges shall be applicable if the customer approves the quotation after a week’s time.
• Channel partner has to submit GST invoice to customer towards all payments.
• These mentioned charges shall be effective from February 2025.
BWD - Bottle Water Dispenser; DF - Deep Freezer; WC - Water Cooler; ESA - Expert Service Associates;
SSD - Sales and Service Dealer; IDU - Indoor Unit; ODU - Outdoor Unit; RMT - Running Meter;
ICM - Ice Cube Machine
Think Service.
Think Blue Star.
WHATSAPP CUSTOMER CARE
829 100 1177 MOBILE APP
Visit www.bluestarindia.com or e-mail us at [email protected]
