CROSS CULTURAL
UNDERSTANDING
SUPPORTING LECTURE :
YULIEDA HERMANIAR, [Link].
ARRANGED BY:
SITI NURAZIJAH NPM : 3062312023
VERBAL AND NON VERBAL COMMUNICATION 2
What is Communication ?
According to wikipedia communication (absorption form Dutch :
communicate) or talimarga is “ a process when a person or several people,
groups, organizations, and communities create and use information to
connect with the environment and other people”. Communiccation can be
verbal and nonverbal.
DEFINITION OF VERBAL
COMMUNICATION
3
Verbal behaviour is actually a verbal communication that we are used
to on a daily basis. A verbal symbol or message is any type of symbol
that uses words or more. Almost all speech stimui that we are aware of
fall into the category of intentional messages, that is, those efforts that
are made consciously to relate to others orally.
ELEMENTS IN VERBAL COMMUNICATION AN 4
IMPORTANT ELEMENT IN VERBAL COMMUNICATION,
IT CAN BE WORDS AND LANGUAGE.
1. Word is the smallest symbol of language. A word is a symbol that represents
something, be it a person, thing, event, or situation.
2. Language is a system of symbols that allows people to share meaning. In verbal
communication, the language symbol used is spoken, written on paper, or
electronic language.
TYPES OF VERBAL COMMUNICATION
5
ARE OF SEVERAL KINDS, NAMELY :
1) Speaking and writing, Speaking is vocal verbal
communication, while writing is non-vocal verbal
communication.
2) Listening and reading, , Hearing and listening are
two different things. Hearing means only taking the
vibration of sound, whereas listening is taking the
meaning of what is heard.
CHARACTERISITCS OF VERBAL
COMMUNICATION HAS THE FOLLOWING 6
CHARACTERISTICS :
1) Clear and Concise Takes place simply, short and direct
2) vocabulary The use of words that are easy for a person to
understand will increase the success of communication.
3) Connotative and denotative meanings Connotative meanings are
thoughts.
4) Intonation A communicator is able to influence the meaning of the
message through the tone of voice transmitted.
5) Speech speed The success of communication is influenced also by
the speed and proper tempo of speech.
6) Humor can increase success in providing emotional support to the
interlocutor.
DEFINITION NON VERBAL
COMMUNICATION
The study of non-verbal communication is
divided into several main branches, each
providing a deep understanding of how we
communicate without words:
1. Kinesics
2. Proxemics
3. Paralanguage
4. Haptics
5. Chronemics
6. Articafacts
POSITIVE AND NEGATIVE GESTURES IN 8
SEVERAL COUNTRIES
• When compared to verbal communication,
nonverbal communication is frequently more
honest and spontaneous, which makes it
significant. Since many of our non-verbal
clues are unconscious, they frequently
accurately convey our genuine emotions or
opinions.
POSITIVE AND NEGATIVE GESTURES9
IN VARIOUS CULTURES
• Thumbs-Up
• "Okay" Gesture (Circle with Thumb
and Index Finger)
• Waving Hands
• Nodding and Shaking the Head
• Eye Contact
AFFECT ON INTERCULTURAL COMMUNICATION 10
When people from
different social
foundations meet,
misconception the To dodge this botch, it is exceptionally imperative to:
meaning of signals can
lead to critical errors • Conduct inquire about on the nearby culture some time recently
traveling or assembly individuals from distinctive societies.
• Recognize social contrasts and inquire on the off chance that
uncertain approximately the meaning of a motion.
• Carefully watch how local people utilize their motions in
particular settings.
THANK
YOU
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