“The Role of Consumer Protection Act 2009 in Safeguarding Consumer Rights”
1. Introduction
Presented by: Maksudur Rahman
• Brief background on consumerism in Bangladesh
• Why the Consumer Protection Act 2009 was enacted
• Importance of consumer rights in a growing economy
• Objective of the presentation
2. Key Provisions of the Act
Presented by: Easir Arafat
• Overview of rights protected (e.g., right to information, safety, choice, redress, etc.)
• Definition of “consumer” and “unfair trade practice” under the Act
• Scope of application
3. Role of the Directorate of National Consumer Rights Protection (DNCRP)
Presented by: Tamanna Jarin
Structure and authority
• How complaints are lodged and addressed
• Recent examples of enforcement
4. Protection against Adulteration and False Advertisement
Presented by: Nusaiba Marjan Ela
• Sections of the Act that deal with misleading ads
• Penalties for food adulteration and false claims
• Real-life case references in Bangladesh
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5. Protection in E-commerce and Digital Transactions
Presented by: Mahir Chanda
• Challenges posed by online platforms
• How the Act applies to digital marketplaces
• Recent updates or proposed reforms in digital consumer protection
6. Role of the Judiciary in Upholding Consumer Rights
Presented by: Sumaiya Ahmed
• Notable case laws
• Judicial activism in consumer disputes
• Role of magistrates and special tribunals
7. Limitations and Challenges in Implementation
Presented by: Seyam Ahmed
• Limited awareness among consumers
• Institutional limitations and corruption
• Lack of coordination between regulatory bodies
8. Conclusion
Presented by: Maksudur Rahman
• Summary of key contributions of the Act
• Importance of public awareness and enforcement
• Call for strengthening laws in the face of modern consumer risks
• Final thoughts on creating a responsible consumer culture in Bangladesh