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GSG BMWDigitalKey

BMW Digital Key and Digital Key Plus allow vehicle owners to use their smartphones or smartwatches as key fobs, enabling easy access and control over vehicle functions. The system supports key sharing with restrictions and includes a service card for temporary access. Setup involves pairing the smartphone with the vehicle through the My BMW App, and the Digital Key can be stored in digital wallets for convenience.

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© © All Rights Reserved
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0% found this document useful (0 votes)
77 views21 pages

GSG BMWDigitalKey

BMW Digital Key and Digital Key Plus allow vehicle owners to use their smartphones or smartwatches as key fobs, enabling easy access and control over vehicle functions. The system supports key sharing with restrictions and includes a service card for temporary access. Setup involves pairing the smartphone with the vehicle through the My BMW App, and the Digital Key can be stored in digital wallets for convenience.

Uploaded by

locquiaoa
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd

BMW DIGITAL KEY AND

BMW DIGITAL KEY PLUS

BMW of North America, LLC 1 4/1/2025


BMW DIGITAL KEY & DIGITAL KEY PLUS

HOW TO USE DIGITAL KEY


AUTOMATIC OPENING AND COMFORT ACCESS

SET UP OF DIGITAL KEY

DIGITAL KEY PLUS: A SUMMARY Three Physical Components


The Setup Routines
Sharing Digital Key Plus
The Digital Key Plus Service Card

DIGITAL KEY WITH IPHONE WITH APPLE WALLET

DIGITAL KEY WITH SMARTWATCH

DIGITAL KEY WITH GOOGLE PIXEL

DIGITAL KEY WITH SAMSUNG GALAXY


ACTIVATE VIA EMAIL OR IDRIVE

DIGITAL KEY SHARING OF KEY

DELETING MAIN KEY

REVOCATION OF SHARED KEYS

FREQUENTLY ASKED QUESTIONS.

BMW of North America, LLC 2 4/1/2025


BMW DIGITAL KEY & BMW DIGITAL KEY PLUS
With BMW Digital Key and BMW Digital Key Plus a compatible smartphone acts as the vehicle’s
key fob and main key. The owner has control over vehicle functions directly on their smartphone or
smartwatch “Wallet” feature. Additionally, the owner can use the “Key Card” which is a credit card
shaped NFC card that can be activated and used as a key when the owner wishes to not leave
their key fob or phone. With BMW Digital Key and BMW Digital Key Plus, the vehicle owner can
have all of their compatible vehicle keys on their smartphone device, smartwatch, or Setup Card.

Depending on BMW vehicle limitations and smartphone limitations, BMW Digital Key and BMW
Digital Key Plus make it easy for the owner to share keys with friends or family members with the
ability to set restrictions¹ and limitations such as top speed restriction and setting the maximum
radio volume via the “Wallet” feature. The vehicle owner can even revoke shared keys at any
time. The recipient of the shared Digital Key and Digital Key Plus can access the key even if they
do not have a BMW ID or have the My BMW App.

KEY BENEFITS:
 No need for physical vehicle key fob
 Multi­vehicle access from smartphone
 Easy sharing to friends and family
 Key with restricted capabilities
 Safety through industry standard security

Please note: The use of this feature is dependent on various preconditions regarding the smartphone hardware,
software, and network provider.
For more information, please view the Service Availability Matrix located at BMWUSA.com/ConnectedDrive.
¹: Restrictions are not available on M model BMW Vehicles.
BMW of North America, LLC 3 4/1/2025
HOW TO USE DIGITAL KEY
Initially the Digital Key will need to be set up in the My BMW App too mopped BMW ID .
Once paired, the Digital Key may be used and con be shored freely with friends and family .

BMW DIGITAL KEY BMW DIGITAL KEY PLUS


HOW TO UNLOCK HOW TO UNLOCK
Hold the compatible smart device to the door The vehicle automatically locks or unlocks
handle on the driver's side to lock and unlock. when approaching or leaving the vehicle using
the secure ultra-wideband technology (UWB) .
If the vehicle hos been parked for some time,
HOW TO START THE CAR
the user will hove to touch the door hand to
To start the engine , the driver con place the unlock the vehicle.
device in the wireless charging troy and push
START/ STOP to start the engine.
HOW TO START THE CAR
The Digital Key con be shored with up to 5 To start the engine, the driver must push
friends and family members. START/ STOP

The Digital Key Plus con be shored with up to


18 friends and family members.

BMW of North America, LLC Li/l /2025


AUTOMATIC OPENING AND COMFORT ACCESS
For added security, the user can optionally choose to require authentication before the
Digital Key works.

If the Express mode or comfort access is switched off or the Screen lock is turned on, the Key
holder will need to use authentication methods including Face ID, Touch ID, Pin, Password or an
alternative method as established by mobile carrier.

If the Passive mode is on, the Smartphone can stay in the users pocket and the car will
automatically unlock when approaching and lock when leaving. If the user turns off
“Passive Entry”, authentication on his or her smartphone is required.

BMW of North America, LLC 5 4/1/2025


SET UP OF DIGITAL KEY
Confirm that you are logged into the My BMW App and have added your vehicle to your BMW ID.
Use of the My BMW App is recommended for creating the “main key”. If your vehicle is compatible,
you will see a “BMW Digital Key” or “BMW Digital Key Plus” tile.

Select the “Digital On the “Welcome to With both vehicle keys When you are ready
Key” or “Digital Digital Key” screen, or, with the vehicle to pair, select “Start
Key Plus” tile. select “SET UP key and Setup card Pairing”.
DIGITAL KEY”. (Digital Key and
Digital Key Plus)
inside your BMW, tap
“Continue”.

Please note: Screen images and text may vary depending on whether or not you are establishing a Digital Key and
Digital Key Plus or if there are updates to the appearance. Depending on vehicle specifications, you may only have
one physical key and one key card.
BMW of North America, LLC 6 4/1/2025
DIGITAL KEY PLUS: A SUMMARY
Digital Key Plus is the latest and most advanced version of BMW’s Digital Key technology. More
significantly it’s extremely useful and user friendly with a relatively simple setup routine and
intuitive operation. Already standard on the 2025 BMW iX, it will soon be the car owner’s point of
access for all BMW vehicles.

Three Physical Components


Digital Key Plus is built on a wealth of technology that works behind the scenes, but it is simple in
operation, with only three components:

1 Physical Key Fob, not unlike those of recent vehicles


2 Setup Card, which enables installation of the technology
3 Seirv1ce
rvice C ard providing
l,ara prov1rnng vehicle
ven1e11 access during service visits, valet parking, in the event a
tow
N is needed, or an y situation
any situatior requiring temporary, limited vehicle access.

BMW Digital Key


Setup Card

Physical Key Fob Setup Card Service Card

Unlike previous BMW key systems, the car is delivered with a single Physical Key Fob. This fob is
required only for the final step of Digital Key Plus setup.

The Digital Key, installed on the owner’s smartphone and paired with the car owner’s vehicle, is
the “key” that will always be used to operate and interact with the vehicle. Once the Digital Key
has been installed on the owner’s smartphone the Setup Card and Physical Key must be stored
away from the vehicle, most logically in the owner’s home. The deactivated Service Card can be
stored in the vehicle so it’s on hand when needed.

BMW of North America, LLC 7 4/1/2025


DIGITAL KEY PLUS: A SUMMARY
THE SETUP ROUTINES
The process for installing the Digital Key on a smartphone differs between current and new
BMW owners.

NEW OWNER 1ST STEPS


1 New owners must first create a BMW ID before
proceeding with installation. To do this, they should
hold the Setup Card against the back of their
smartphone. If the setup process does not initiate, they
can scan the QR code on the back of the Setup Card.

2 When prompted, they should download the My BMW


App, open it, create a BMW ID, and set a login
password. From this point forward, the installation and
setup process are the same for all BMW owners.

INSTALLATION
1 To install the Digital Key, hold the Setup Card against
the back of a smartphone with the My BMW App and
vehicle owner’s BMW ID. If the setup does not initiate,
scan the QR code on the back of the Setup Card.
2 Follow the on­screen instructions to complete the
installation.
3 Once installed, the BMW owner must enter the vehicle
with the Physical Key Fob. The My BMW App will then
prompt the owner to confirm they are inside the vehicle.

BMW of North America, LLC 8 4/1/2025


DIGITAL KEY PLUS: A SUMMARY
INSTALLATION (continued…)
4 After confirmation, the app will request permission to
store the Digital Key Plus in the smartphone's digital
wallet. Some smartphones may not support storing the
installation of the Digital Key in a wallet. In such cases,
complete the installation the same way you would when
adding a credit card.
5 Once installation is complete, the Setup Card and
Physical Key Fob should be stored in a secure location,
such as the BMW owner’s home. Neither the Setup
Card nor the Physical Key Fob will be required to unlock
or operate the vehicle or to perform Digital Key
functions, including opening and closing windows or
accessing the trunk or tailgate.

ADD BMW KEY TO WATCH


The Digital Key can also be installed on
compatible smartwatch devices. Once the key
has been installed on the owner’s smartphone,
an option to install Digital Key Plus on a
smartwatch will appear in the app—provided
both the phone and watch are Digital Key
compatible. Simply follow the prompts that
appear in the app. Once the process is
complete, the Digital Key should appear in the
smartwatch’s digital wallet or the equivalent.

BMW of North America, LLC 9 4/1/2025


DIGITAL KEY PLUS: A SUMMARY
Sharing Digital Key Plus
Digital Key Plus can be shared with family members or other trusted individuals. Up to eighteen
shares can be activated across all compatible smartphone devices and BMW vehicles equipped
with the Digital Key Plus technology. To share the key:

1 In your digital wallet or the section of your smartphone


where the Digital Key is stored, tap the key to open it.
2 Select the sharing button or symbol—the same used to
share photos or texts.
3 A list of sharing apps will appear. Choose your text
messaging app, select a recipient, and send the key.
 Restrictions can be applied to a shared Digital Key,
including limiting its use to specific hours, designated
areas, and a set speed limit. These restrictions must
be configured before sending the sharing invitation.
Android Apple
 On some smartphones a digital activation code may
be generated when sharing the key. If this occurs, the
vehicle owner must send that code separately to
complete activation of the Digital Key.
4 Recipients will receive a message containing a link to add the Digital Key to their smartphone
and, in most cases, their digital wallet.
 The first time they use the shared Digital Key to unlock and enter the vehicle, they must
activate it on the vehicle’s screen to enable all functions, including starting the vehicle.
They may also be prompted to enter the activation code sent separately by the vehicle
owner.

BMW of North America, LLC 10 4/1/2025


DIGITAL KEY PLUS: A SUMMARY
THE DIGITAL KEY PLUS SERVICE CARD
The Digital Key Plus Service Card can be stored in the vehicle in its deactivated state and
activated as needed when valet parking, during service visits, in the event of a tow, or other
temporary vehicle use. However, it must always be deactivated after use.

ACTIVATION
1 To activate the service card, place it in the BMW’s
wireless charging tray.
2 When a pop up appears on the vehicle’s display, select
“Activate Card.” Alternatively, navigate to:
“All Apps” > “Keys” > “Digital Key” > “Activate Key.”

DEACTIVATION
Before retuning the Service Card to storage, it must be
deactivated.
1 To deactivate, place the card in the wireless charging
tray, then, on the vehicle’s display, select:
“All Apps,” > “Keys,” > “Deactivate Card.”
2 Once deactivated, it can be safely stored in the vehicle.

Neither the Setup Card nor the Physical Key should ever be
stored in the car.

BMW of North America, LLC 11 4/1/2025


DIGITAL KEY WITH IPHONE WITH APPLE
WALLET
Within the Apple Wallet, select “Continue” and
place the iPhone in the smartphone tray
(required for Digital Key only). With Digital Key
Plus, the iPhone does not need to be placed in
the smartphone tray.

After activating the main key, you may remove


the iPhone from the smartphone tray.

iPhone is a registered trademark of Apple Inc.


The BMW trademarks are registered trademarks.
Please note: Screen images and text may vary depending on whether or not you are establishing a Digital Key and
Digital Key Plus or if there are updates to the appearance. Depending on vehicle specifications, you may only have
one physical key and one key card.
BMW of North America, LLC 12 4/1/2025
DIGITAL KEY WITH SMARTWATCH
After adding the Digital Key to your
smartphone Wallet, you have the option of
also enabling it onto your Smartwatch.

Follow the prompts on the app to finalize


adding the Digital Key to your compatible
Smartwatch and smartphone device. Once
the Digital Key process is completed, go to
the Wallet menu and the Digital Key will
appear in the available passes/cards.

APPLE WATCH
1 Open the Smartwatch app within
your phone.
2 In the My Watch tab, scroll down
and tap “Wallet & Apple Pay”.
3 Tap “Add” next to the card for
your car key.

iPhone is a registered trademark of Apple Inc.


iPhone, Apple Maps, Siri, Podcast, and iTunes are registered trademark of Apple Inc.
Please note: Screen images and text may vary depending on whether or not you are establishing a Digital Key or
Digital Key Plus or if there are updates to the appearance. Depending on vehicle specifications, you may only have
one physical key and one key card.
BMW of North America, LLC 13 4/1/2025
DIGITAL KEY WITH GOOGLE PIXEL
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The BMW trademarks are registered trademarks.


Please note: Screen images and text may vary depending on whether or not you are establishing a Digital Key or
Digital Key Plus or if there are updates to the appearance. Depending on vehicle specifications, you may only have
one physical key and one key card.
BMW of North America, LLC 14 4/1/2025
DIGITAL KEY WITH SAMSUNG GALAXY
Place your device in the smartphone tray to complete
pairing. Follow the prompts on your Samsung device to
add BMW Digital Key to Samsung Pass. Get ready to add your key Place your phone on the
phone tray.
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TUTORIALS
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Samsung and Samsung Galaxy are trademarks of Samsung Electronics Co., Ltd.
The BMW trademarks are registered trademarks.
Please note: Screen images and text may vary depending on whether or not you are establishing a Digital Key or
Digital Key Plus or if there are updates to the appearance. Depending on vehicle specifications, you may only have
one physical key and one key card.
BMW of North America, LLC 15 4/1/2025
ACTIVATE VIA EMAIL OR IDRIVE
ACTIVATE BMW DIGITAL KEY VIA EMAIL:

1 Open email containing pairing link and tap on pairing link.

2 Place device on charging tray and wait while Digital Key is created.

3 Your Digital Key is ready for immediate use. Open Wallet app. Confirm Digital Key is present.

4 Tap

ACTIVATE BMW DIGITAL KEY VIA IDRIVE:

1 From the main iDrive home­screen, select:


Car > Settings > Doors/Access > Digital Key.

2 Place device on charging tray. You may open the My BMW App for automatic pairing, or, you
may manually enter the pairing token received via email.

3 Your Digital Key is ready for use. Open Wallet app. Confirm Digital Key is present.

4 Tap

Please note for iPhone device users: Ensure Express Mode is switched on. This allows vehicle access even in the
event the smartphone battery dies.
The BMW trademarks are registered trademarks.
BMW of North America, LLC 16 4/1/2025
DIGITAL KEY SHARING OF KEY
Sharing Digital Keys is made easy via the “Wallet” feature on compatible smartphone devices.
The vehicle owner can share securely through a compatible messaging app that is fully active
upon acceptance by the recipient. The recipient should click the link to add to their
smartphone’s Wallet or use Apple Airdrop or Android Nearby Share. Depending on the
smartphone, it may be necessary to provide an additional activation code to the recipient.
Sharing between different smartphone device providers and Apple Watch follows a similar
route as described above.

Recipient does not need a BMW ID account or My BMW App. The vehicle owner will see
“invitation Pending” until the Digital Key invitation is accepted. Then, the owner will see
“Unlock and Drive” when a friend added Car Key to Wallet.

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Open Apple Select “Invite”. Select “Invite” Choose the Access is shared


Wallet and tap or alternatively, level of access via compatible
on . “Set Access”. and tap messaging app.
“Invite”.
Please note: Screen images and text may vary depending on whether or not you are establishing a Digital Key or
Digital Key Plus or if there are updates to the appearance. Depending on vehicle specifications, you may only have
one physical key and one key card.
BMW of North America, LLC 17 4/1/2025
DELETING MAIN KEY
The “Main Key” is the key of the vehicle owner and can be deleted via smartphone or iDrive/
Operating system.

• •>I)

VIA SMARTPHONE:
1 Open Apple Wallet / Google Pay / Samsung Wallet App
2 Navigate to “Main Key” or select settings.
3 Choose “Remove This Car Key” for iPhone
Or “Delete Key” for Google / Samsung

VIA OPERATING SYSTEM 9:


1 Keys > Main Key > Key Management > Delete key Apple Google Samsung
VIA OPERATING SYSTEM 8/8.5: iPhone Pixel Galaxy
1 Keys > Main Key > Key Management > Delete key
VIA IDRIVE 7:
1 Digital Key > Replace main key > Delete key

If the vehicle owner gets a new smartphone, they can move the “Main Key” to the new smartphone
by Creating a “Main Key” on a new phone. This will cause the previous “Main Key” to be deleted.
Please note: Screen images and text may vary depending on whether or not you are establishing a Digital Key or
Digital Key Plus or if there are updates to the appearance. Depending on vehicle specifications, you may only have
one physical key and one key card.
BMW of North America, LLC 18 4/1/2025
REVOCATION OF SHARED KEYS
Shared Keys access can be revoked by both the owner or a shared key user via two methods:

1 Via Apple Wallet / Google Pay / Samsung Pass App. Please note, for safety reasons when
the owner revokes a shared key, the key will be in a “pre­deletion” state until another
active key (digital or classic) uses the vehicle once. However, if a shared key user revokes
their access, it is immediate.

Or

2 Via the iDrive, with either the “Main Key” or physical key fob within the vehicle go to:
Operating System 8/8.5/9: Keys > Main Key > Key Management > Delete Key.
iDrive 7: Settings > Doors > Digital Key > Select Shared Key.
Please note this action is immediate.

The recipient of the shared Digital Key can revoke their own access at any time via Wallet, this is
effective immediately. Also, the recipient can delete his access via the car but only with the main
key of the owner or a classic key fob present.

Please note: Screen images and text may vary depending on whether or not you are establishing a Digital Key or
Digital Key Plus or if there are updates to the appearance. Depending on vehicle specifications, you may only have
one physical key and one key card.
BMW of North America, LLC 19 4/1/2025
FREQUENTLY ASKED QUESTIONS
1. What are the vehicle requirements for BMW Digital Key?
Digital Key is included as part of the Comfort Access package on suitably equipped vehicles, the Digital
Key feature will be active and available for setup and usage for as long as BMW supports it. A complete
list of supported vehicles can be found on the BMW Service Availability Matrix at www.BMWUSA.com/
ConnectedDrive. Additionally, users can activate their BMW Digital Key Card; a credit card­shaped NFC
card. This feature depends on various preconditions with regard to smartphone hardware, network
provider, and markets. More information on BMW Digital Key can be found on FAQ.BMWUSA.com.

2. What are the smartphone requirements for BMW Digital Key and BMW Digital Key?
As of this writing, BMW Digital Key is compatible with select iPhone, Google Pixel, and Samsung Galaxy
devices. A list of compatible smartphones and watches can be found on FAQ.BMWUSA.com or by
clicking here. Please note that related apps such as the Wallet app, My BMW App, and all smartphone
app stores need to be up­to­date for Digital Keys to be accessible and to share Digital Keys. This
feature depends on various preconditions with regard to smartphone hardware, network provider, and
markets.

3. Can I link my Digital Key to my driver profile?


Yes, when using your BMW Digital Key it acts as its vehicle key paired with your Driver Profile.
Please note: each profile can only be linked to a single device using Digital Key.

4. Can I share my Digital Key with friends and family?


Yes, you may share your Digital Key with up to 5 friends and family members with compatible devices.
If you have Digital Key Plus you may share your Digital Key with up to 18 recipients. When sharing
multiple keys, the owner may be prompted to use their key before sharing. Shared Key access can be
sent with the option of certain driving restrictions (e.g. top speed limit and parameters) and can be
revoked at any time.
Please note: Shared Key access with “Restricted Driving” is not available for M model vehicles.

5. Is there a Valet Mode?


All cars running iDrive 7 or newer have Valet Mode. This is completely independent of Digital Key.
Please note: owner is recommended to give Key Card or physical key fob to the valet.

6. What happens if I upgrade my smartphone?


At any time, if the owner replaces their smartphone device with a new compatible smartphone device,
they can move the owner key over to the new smartphone. By creating a new key on the new phone the
old one will be deleted.
Please note: Shared keys will not be deleted and will have to be sent new invitations.

7. Is Digital Key deactivation instant?


Yes, the deactivation of the Digital Key is instant when completed from the iDrive. For safety reasons
when the driver stops sharing a Digital Key, the deleted shared key will be in a “pre­deletion” state. The
key will remain in a “pre­deletion” state until another active key (digital or physical fob) uses the vehicle.
However, if a shared key user revokes their access, it is immediate.

BMW of North America, LLC 20 4/1/2025


FREQUENTLY ASKED QUESTIONS (continued…)
8. Can I still use Digital Key if my smartphone has no power, no cellular connection or is in
airplane mode or low battery mode?
Depending on why your smartphone is powered down, the availability of Digital Key varies. Each model
smartphone device has a safety feature allowing users to unlock/lock/start the vehicle without having to
first unlock their smartphone, for up to 5 hours after the device has run out of battery or has a depleted
battery. The device terms are:
iPhone: Express Mode (enabled by default);
Google Pixel: Lock Screen (enabled by default);
Samsung Galaxy: Security­Required Authentication (disabled by default).
If these settings are manually changed or you have manually turned off your device, Digital Key will not
work. Airplane mode, Low battery mode, and cellular connection do not affect Digital Key operation.
Please note: This feature is not available for Apple Watch users.

9. Is Digital Key secure?


Yes. The key is saved on a chip on the smartphone called the “Secure Element”, which provides
standardized hardware security as well as software security.

10. How do I lock my BMW with Digital Key?


All lock and unlock settings will natively transfer to the Digital Key. These settings are stored in iDrive
and are customizable just like a regular key fob. All vehicle doors and the trunk must be closed before
using the Digital Key which can only lock and unlock the vehicle at the driver's door handle.

11. Why can’t I pair my smartphone device with Digital Key?


If you are having issues connecting your device with Digital Key, please make sure your vehicle is in
accessory mode as it is not possible to pair with the engine on.

12. When should I leave my paired device in the charging tray?


There are two instances in which the paired device should be left in the charging tray.
1) when starting the vehicle and 2) when using the trunk button on the interior of the driver’s door.
Please Note: These actions are not necessary for Digital Key Plus users with Comfort Access
compatible devices.

13. What should I do if my smartphone has been lost or stolen?


If you lost your smart device with the “Main Key” it is recommended to delete your device via the iDrive
by following the steps located in this guide.

14. Why won’t my BMW Digital


Key unlock my door?
In the rare case the BMW Digital
Key doesn't work to unlock the
car, make sure the smartphone’s
NFC Antennas are positioned
Correctly at the door handle Google Apple Samsung
when trying to unlock. Pixel iPhone Galaxy

BMW of North America, LLC 21 4/1/2025

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