Instructions: Pick a task/process that you consider to be repetitive.
Then, write a value or select an option from the dropdown in the
Answer column, for each question. Check the results at the bottom
of the Spreadsheet.
TYPE QUESTION
INPUT TYPES How do the majority of your data inputs look like?
PROCESS STABILITY How will your process change in the next 6 months?
APPLICATIONS STABILITY How will your applications change in the next 6 months?
How many employees are currently needed to perform the
process?
What is the frequency of the process?
What is the volume of transactions/frequency (number of times
BENEFITS the
Whatprocess is ran/selected
is the average time itfrequency)?
takes for the process to be ran once
(average handling time/transaction)?
What is the average number of human errors?
How would you characterize the peaks of the process?
How many steps does the process have?
How
Whatdifficult are thenumber
is the average decisions
ofthat you
cases mustyou
where takeare
to unable
complete
to the
process?
complete the entire process? (Either because you require input
PROCESS COMPLEXITY form a different person or because you end up in a situation that is
What is the number
not covered ofrule)
by a clear applications that you use for the process?
Are any of the applications accessed via virtual machines?
What % of your input data is digital?
INPUT DATA Is any of your digital input scanned?
What % of your input data is structured?
EXPLANATION
Digital: any data that can be stored on a machine [server, laptop, IOT devices]
Structured data: has a predictable format, exists in fixed fields (e.g. an xls cell or a field in a
form) and is easily detectable via search algorithms. Think about your structured data as:
excels, tables with fixed structure, databases where you can easily extract your information
through a search function.
Unstructured data: may have its own internal structure, but this is not highly predictable.
Examples: web logs, multimedia content, customer service interactions and social media data.
Think about changes of the following type:
- legislative changes that are upcoming and could change the rules/logic of the process.
- organizational changes such as re-distributing bits of the processes between different
roles/departments;
Think about not only applications but also interfaces, menus in apps and reports.
- industry shifts that could change the business model and hence the rules of the process;
E.g. If the process happens weekly please then we need to know the volume that happens on
average during a week.
Please quantify the average handling time in minutes e.g. if 4 hours then insert 240
Structured data: has a predictable format, exists in fixed fields (e.g. an xls cell or a field in a
form) and is easily detectable via search algorithms. Think about your structured data as:
excels, tables with fixed structure, databases where you can easily extract your information
through a search function.
Examples: if your inputs consist of 5 excel files/or ERP reports then 100% of your data is
structured, whereas if your input consists of 4 excel files/ERP reports and 1 e-mail text then
RESULTS
80% of your data is structured.
EASE OF IMPLEMENTATION
BENEFIT/SUITABILITY
EASE OF DEVELOPMENT
BANDWIDTH FREED (man hours/year)
ERROR REDUCTION
ANSWER
Digital and Unstructured
#N/A
#N/A
Automating this
process requires
professional expertise.
Submit this idea to
your CoE.
#N/A
#N/A
