TVET CURRICULUM DEVELOPMENT, ASSESSMENT AND CERTIFICATION COUNCIL (TVET CDACC)

MENTORING TOOL

FOR

HAIRDRESSING

LEVEL 6
 FOREWORD
This mentoring tool has been developed by TVET Curriculum Development, Assessment and Certification Council (TVET CDACC) in partnership
with trainers and industry experts in Hairdressing sector.

Mentoring relationships have demonstrated to be an excellent way of enhancing professional growth. Both the mentor and the mentee give and
grow in the mentoring process. The mentee can learn valuable knowledge from the mentor’s expertise and past mistakes and competencies can be
strengthened in specific areas. Mentees will have the opportunity to establish valuable connections with higher level employees. The success of
mentoring will depend on clearly defined roles and expectations in addition to the mentee’s awareness of the benefits of participating in the
mentoring program.

This mentoring tool is an assessment tool used to assess whether a mentee meets the National Occupational Standards for Hairdressing Level 6.
Whilst there is no agreement or finite evidence as to how many times this supervised exercise should occur, both the mentor and the mentee should
feel confident that the mentee has the necessary skills, knowledge and attitudes (worker behaviors) to work as a Hair dresser.

The Mentoring will facilitate the experienced mentors in the world of work to share knowledge and experiences with mentees working under them
towards a mutually beneficial professional development relationship. Mentors will be helpful in building competencies of mentees in areas of
practice.

PRO.KISILU KITAINGE
CEO/COUNCIL SECRETARY

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 TRAINEE (MENTEE) DETAILS
Name of Trainee (Mentee)

Registration Code of Trainee (Mentee)

Trainee’s/mentee’s Institution Details Name:

Physical & postal address:

Phone and email address:

Date of Commencement of Mentoring Period

(dd/mm/yyyy)

Date of Completion of Mentoring Period

(dd/mm/yyyy)

Organization Name:

Physical & postal address:

Phone and email address:

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 INFORMATION FOR USERS
Role of a Mentor
A mentor is someone who provides support and advice that empowers the mentee to achieve skills, knowledge and attitudes (worker behaviors).
This may be a supervisor, manager or a worker who is an expert in a particular field.
The role of the mentor includes:
• Assisting mentee understand the organisation’s requirements
• Assigning mentee tasks
• Observing mentee performance and record areas where the mentee needs improvement
• Assisting the mentee to come up with action plan for areas where he/she needs improvement

Role of Mentee
A mentee is a trainee who is on work placement (attachment) or is on-job training in an organization.
The role of the mentee includes:
• Completing the assessment tasks assigned by the mentor and filling out the self-assessment section
• Keeping the company’s information confidential
• Being aware that he/she may be working with people from different backgrounds and cultures, so there is a need to respect those differences
• Asking for feedback and giving feedback when required.
• Upholding the organization’s standards of work ethics.

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Role of Industrial Liaison Officer
The Industrial Liaison Officer (ILO) is the officer in the training institution assigned the responsibility of coordinating activities of industry training
based on TVET CDACC and institutions guidelines for industry training. The role of ILO include;
• Sensitizing trainees on their responsibilities during industry training
• Sensitizing mentors on their roles during industry training for trainees
• Coordinate industry training
• Receiving mentoring tools from trainees
• Ensuring mentorship tools are included in each candidate portfolio of evidence
• Upload candidate final mark to TVET CDACC portal
How to use the mentoring tool
• Where a skill, knowledge or attitude is not applicable in a particular workplace, the mentee should indicate not applicable (NA)
• The mentor should ask the mentee oral questions to gauge the knowledge of the mentee
• The mentee should fill the self-assessment section upon self-evaluation
• The mentor should fill the mentor review record upon observing and evaluating the mentee
• Action plan should be filled by the mentee after agreeing with the mentor for any item assessed as needs to improve
Mentoring Period
The attachment period should be at least three months. Mentee should spend at least two thirds of the attachment in performing hair barbering
services, performing hair cutting services, performing hair addition services, performing hair chemical reformation services, performing hair
colouring services, performing hair setting and styling services and producing hair piece products. Time spent in each section/department should
be documented using form in Appendix A.

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Number of Assessments
Three assessments are to be conducted using the mentoring tool: one within the first month of the attachment where the mentor assesses the mentee
to assess their initial level of competence; another assessment will be conducted within the second month of the attachment period to gauge the
progress of the mentee and the third one will be conducted within the third month of the attachment. However, the assessment outcome is based
on the third /final assessment.

Submission of Mentoring Reports

The mentor is required to submit each of the three mentoring reports (in hard or soft copy) to the Industrial Liaison Officer of the respective
institution. The Industrial Liaison Officer is required to submit to TVET CDACC offices the three mentor’s summary reports (Appendix B). The
filled mentoring tools for each trainee are to be kept in the institution and made available to TVET CDACC on request.

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 TABLE OF CONTENTS
FOREWORD ............................................................................................................................................................................................................... 2

TRAINEE (MENTEE) DETAILS ............................................................................................................................................................................... 3

INFORMATION FOR USERS ................................................................................................................................................................................... 4

1. MANAGE BARBERING OPERATIONS ....................................................................................................................................................... 8

2. MANAGE HAIR CUTTING OPERATIONS ................................................................................................................................................ 13

3. MANAGE HAIR ADDITION OPERATIONS .............................................................................................................................................. 18

4. MANAGE CHEMICAL HAIR REFORMATION OPERATIONS............................................................................................................... 23

5. MANAGE HAIR COLOURING AND LIGHTENING OPERATIONS ....................................................................................................... 29

6. MANAGE HAIR SETTING AND STYLING OPERATIONS ..................................................................................................................... 34

7. MANAGE PRODUCTION HAIR PIECE PRODUCTS ............................................................................................................................... 39

8. MANAGE HAIRDRESSIN OPERATIONS UNIT ....................................................................................................................................... 44

9. WORKER BEHAVIOUR............................................................................................................................................................................... 51

APPENDIX A: SUMMARY OF TOTAL PERIOD OF MENTORSHIP (TO BE FILLED BY MENTEE) ........................................................... 54

APPENDIX B: MENTOR SUMMARY REPORT (TO BE FILLED BY OVERALL SUPERVISOR) ................................................................. 55

APPENDIX C: ADDITIONAL SKILLS ACQUIRED DURING THE MENTORING PERIOD (TO BE FILLED BY MENTEE) ..................... 57

APPENDIX D: INDUSTRIAL LIAISON OFFICER FORM (TO BE FILLED BY ILO) ...................................................................................... 58

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 1. MANAGE BARBERING OPERATIONS
Mentor and mentee: Please fill information for each of the three sections in the respective columns. Initials should be used as given in the header
below.
S/N. Items for evaluation (knowledge and Not Self- Mentor Record action plan Evidence e.g.,
skills) applicable assessment review for any assessed as marked scripts
(NA) to record: record: Need needs to improve (as (written and/oral),
current Need to to improve agreed with mentor) Observation
area of improve (NI) Or met checklist, products,
practice (NI) Or (initials & photos and videos of
met (date) date) products and
services etc.

KNOWLEDGE Self- Mentor

The mentee demonstrates knowledge of: assessment review
1. Barbering requirements

2. Task based on job description

3. Operational resources

4. Safety and health precautions

5. Products and supplies for usability.

6. Legal requirements and manufacturers’

instructions.

7. Personal protective gears.

8. Barbering procedures

8
S/N. Items for evaluation (knowledge and Not Self- Mentor Record action plan Evidence e.g.,
skills) applicable assessment review for any assessed as marked scripts
(NA) to record: record: Need needs to improve (as (written and/oral),
current Need to to improve agreed with mentor) Observation
area of improve (NI) Or met checklist, products,
practice (NI) Or (initials & photos and videos of
met (date) date) products and
services etc.

9. hygiene and sanitation principles

10. Disorders on skin, hair and/or scalp

11. Waste management

SKILLS
The mentee:

12. identifies and secures availability of

resources required for barbering services
as per workplace policy
13. Allocate operational resources based on
the barbering services offered and
previous experience
14. Develops and disseminates barbering
standard operating procedure as per
workplace policy
15. identifies and gathers all requirements
for barbering as per standard operating
procedures

9
S/N. Items for evaluation (knowledge and Not Self- Mentor Record action plan Evidence e.g.,
skills) applicable assessment review for any assessed as marked scripts
(NA) to record: record: Need needs to improve (as (written and/oral),
current Need to to improve agreed with mentor) Observation
area of improve (NI) Or met checklist, products,
practice (NI) Or (initials & photos and videos of
met (date) date) products and
services etc.

16. Observes safety and health precautions

as per legal requirements
17. checks the serviceability of tools and
equipment as per manufacturer’s
instructions
18. Wears Personal protective gears based
on manufacturer’s instructions
19. Carries out Client consultation as per
workplace policy.
20. Observes hygiene and sanitation
principles as per standard operating
procedures
21. Conducts skin, scalp and hair analysis as
per standard operating procedures.
22. Identifies disorders on the skin, hair and
scalp and takes action based on the
nature of the disorder

10
S/N. Items for evaluation (knowledge and Not Self- Mentor Record action plan Evidence e.g.,
skills) applicable assessment review for any assessed as marked scripts
(NA) to record: record: Need needs to improve (as (written and/oral),
current Need to to improve agreed with mentor) Observation
area of improve (NI) Or met checklist, products,
practice (NI) Or (initials & photos and videos of
met (date) date) products and
services etc.

23. Uses Products and supplies as per

service required and manufacturers’
instructions.
24. Carries out Barbering procedure as per
clients’ specification and standard
operating procedures.
25. Carries out Barbering associated
services as per clients’ specification and
standard operating procedures.
26. Gives After care advice as per
workplace policy and SOPs.
27. Cleans Workstation, manages and
disposes waste as per workplace policy
and legal requirements.
28. Cleans, disinfects and store Recyclable
supplies as per workplace policy and
manufacturer’s instructions.

11
Note: To be declared competent, the mentee must get:
1. 14 of the 28 (50%) items of evaluation correct and
2. Items 11,13,17, 21 and 23 correct

Evaluation Remarks

Please tick as appropriate

The mentee was found to be:
Competent
Not Yet Competent
(If not yet competent, please specify in the remarks column which areas the
mentee need to improve on)

12
 2. MANAGE HAIR CUTTING OPERATIONS

Mentor and mentee: Please fill information for each of the three sections in the respective columns. Initials should be used as given in the header
below.

S/N. Items for evaluation (knowledge and Not Self- Mentor Record action plan Evidence e.g.,
skills) applicable assessment review for any assessed as marked scripts
(NA) to record: record: Need needs to improve (as (written and/oral),
current Need to to improve agreed with mentor) Observation
area of improve (NI) Or met checklist, products,
practice (NI) Or (initials & photos and videos of
met (date) date) products and
services etc.

KNOWLEDGE Self- Mentor

assessment review
The mentee demonstrates knowledge of:

1. Identifies Hair cutting requirements

2. standard operating procedures

3. Safety and health precautions

4. Identifies Operational resources

5. hair cur procedures

6. Products and supplies

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S/N. Items for evaluation (knowledge and Not Self- Mentor Record action plan Evidence e.g.,
skills) applicable assessment review for any assessed as marked scripts
(NA) to record: record: Need needs to improve (as (written and/oral),
current Need to to improve agreed with mentor) Observation
area of improve (NI) Or met checklist, products,
practice (NI) Or (initials & photos and videos of
met (date) date) products and
services etc.

7. Legal requirements and manufacturers’

instructions.

8. Personal protective gears.

9. hygiene and sanitation principles

10. Disorders on skin, hair and/or scalp

SKILLS
The mentee:
11. Identifies resource required for hair cut
services and secures availability as per
workplace policy
12. identifies and gathers requirements for
hair cutting as per workplace policy.
13. Observes Safety and health precautions
as per legal requirements
14. checks products and supplies for
usability as per legal requirements and
manufacturers’ instructions

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S/N. Items for evaluation (knowledge and Not Self- Mentor Record action plan Evidence e.g.,
skills) applicable assessment review for any assessed as marked scripts
(NA) to record: record: Need needs to improve (as (written and/oral),
current Need to to improve agreed with mentor) Observation
area of improve (NI) Or met checklist, products,
practice (NI) Or (initials & photos and videos of
met (date) date) products and
services etc.

15. Wears Personal protective gears as based

on manufacturer’s instructions
16. Carries out Client consultation as per
workplace policy.
17. Conducts skin, scalp and hair analysis as
per standard operating procedures.
18. Uses Products and supplies as per
service required and manufacturers’
instructions.
19. Carries out hair cutting procedure as per
clients’ specification and standard
operating procedures.
20. Does hair cut associated services as per
clients’ specification and standard
operating procedures.
21. Gives After care advice as per
workplace policy and SOPs.

15
 S/N. Items for evaluation (knowledge and Not Self- Mentor Record action plan Evidence e.g.,
skills) applicable assessment review for any assessed as marked scripts
(NA) to record: record: Need needs to improve (as (written and/oral),
current Need to to improve agreed with mentor) Observation
area of improve (NI) Or met checklist, products,
practice (NI) Or (initials & photos and videos of
met (date) date) products and
services etc.

22. Cleanses and disinfects Tools and

equipment as per manufacturers’
instructions and workplace policy.

23. Cleanses Working station, manages and

disposes waste as per workplace policy
and legal requirements.

24. Disposes non-recyclable supplies as per

workplace policy and legal
requirements.

Note:
To be declared competent, the mentee must get:
1. 12 of the 24(50%) items of evaluation correct and
2. Items 12, 13, 15, 18, and 21correct

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Evaluation Remarks

Please tick as appropriate

The mentee was found to be:
Competent
Not Yet Competent
(If not yet competent, please specify in the remarks column which areas the
mentee need to improve on)

17
 3. MANAGE HAIR ADDITION OPERATIONS
Mentor and mentee: Please fill information for each of the three sections in the respective columns. Initials should be used as given in the header
below.
S/N. Items for evaluation (knowledge and Not Self- Mentor Record action plan Evidence e.g.,
skills) applicable assessment review for any assessed as marked scripts
(NA) to record: record: Need needs to improve (as (written and/oral),
current Need to to improve agreed with mentor) Observation
area of improve (NI) Or met checklist, products,
practice (NI) Or (initials & photos and videos of
met (date) date) products and
services etc.

KNOWLEDGE Self- Mentor

The mentee demonstrates knowledge of: assessment review
1. Hair addition requirements

2. Standard operating procedures

3. Hair addition techniques

4. Principle of hair, skin and client care

5. Safety and health precautions

6. Products and supplies

7. Legal requirements and manufacturers’

instructions.

8. Personal protective gears.

18
S/N. Items for evaluation (knowledge and Not Self- Mentor Record action plan Evidence e.g.,
skills) applicable assessment review for any assessed as marked scripts
(NA) to record: record: Need needs to improve (as (written and/oral),
current Need to to improve agreed with mentor) Observation
area of improve (NI) Or met checklist, products,
practice (NI) Or (initials & photos and videos of
met (date) date) products and
services etc.

9. hygiene and sanitation principles

10. Disorders on skin, hair and/or scalp

SKILLS
The mentee:

11. All the resources identified and gathered

for hair additional service
12. Identifies and adheres to the Laws
related to starting and operating a
business enterprise as per legal
requirement
13. Observes safety and health precautions
as per legal requirements
14. Checks Products and supplies for
usability as per legal requirements and
manufacturers’ instruction
15. Wears Personal protective gears based
on manufacturer’s instructions.

19
S/N. Items for evaluation (knowledge and Not Self- Mentor Record action plan Evidence e.g.,
skills) applicable assessment review for any assessed as marked scripts
(NA) to record: record: Need needs to improve (as (written and/oral),
current Need to to improve agreed with mentor) Observation
area of improve (NI) Or met checklist, products,
practice (NI) Or (initials & photos and videos of
met (date) date) products and
services etc.

16. Carries out Client consultation as per

workplace policy.
17. Carries out skin, scalp and hair analysis
as per standard operating procedures.
18. Uses Products and supplies as per
service required and manufacturers’
instructions.
19. Prepares Clients’ hair for hair addition
as per clients’ specifications and
standard operating procedures.
20. Prepares Hair addition based on the
selected style, clients’ specification and
manufacturers’ instructions.
21. Carries out Hair additions techniques as
per clients’ specification and standard
operating procedures.
22. Styles Clients’ hair as per specification
and standard operating procedures

20
 S/N. Items for evaluation (knowledge and Not Self- Mentor Record action plan Evidence e.g.,
skills) applicable assessment review for any assessed as marked scripts
(NA) to record: record: Need needs to improve (as (written and/oral),
current Need to to improve agreed with mentor) Observation
area of improve (NI) Or met checklist, products,
practice (NI) Or (initials & photos and videos of
met (date) date) products and
services etc.

23. Gives After care advice as per

workplace policy and SOPs.
24. Cleanses and disinfects tools and
equipment as per manufacturers’
instructions and workplace policy.
25. Cleanses, disinfects, and stores
Recyclable supplies as per workplace
policy and manufacturers ‘instructions.

26. Disposes Non-recyclable supplies as per

workplace policy and legal
requirements.

Note:
To be declared competent, the mentee must get:
1. 13 of the 26 (50%) items of evaluation correct and

2. Items 12,16,18,20, and 24 correct.

21
Evaluation Remarks

Please tick as appropriate

The mentee was found to be:
Competent
Not Yet Competent
(If not yet competent, please specify in the remarks column which areas the
mentee need to improve on)

22
 4. MANAGE CHEMICAL HAIR REFORMATION OPERATIONS
Mentor and mentee: Please fill information for each of the three sections in the respective columns. Initials should be used as given in the header
below.
S/N. Items for evaluation (knowledge and Not Self- Mentor Record action plan Evidence e.g.,
skills) applicable assessment review for any assessed as marked scripts
(NA) to record: record: Need needs to improve (as (written and/oral),
current Need to to improve agreed with mentor) Observation
area of improve (NI) Or met checklist, products,
practice (NI) Or (initials & photos and videos of
met (date) date) products and
services etc.

KNOWLEDGE Self- Mentor

The mentee demonstrates knowledge of: assessment review
1. Chemical hair reformation requirements

2. standard operating procedures

3. consultation and client care

4. Safety and health precautions

5. Products and supplies knowledge

6. Legal requirements and manufacturers’

instructions.

7. Personal protective gears.

8. hygiene and sanitation principles

23
S/N. Items for evaluation (knowledge and Not Self- Mentor Record action plan Evidence e.g.,
skills) applicable assessment review for any assessed as marked scripts
(NA) to record: record: Need needs to improve (as (written and/oral),
current Need to to improve agreed with mentor) Observation
area of improve (NI) Or met checklist, products,
practice (NI) Or (initials & photos and videos of
met (date) date) products and
services etc.

9. chemical hair reformation

10. Disorders on skin, hair and/or scalp

11. Waste management

SKILLS
The mentee:

12. Identifies and secures availability of

resource requirements for chemical hair
reformation services as per workplace
policy.
13. develops and disseminates Chemical
hair reformation standard operating
procedures as per workplace policy
14. identifies and adheres to Laws related to
starting and operating a business
enterprise as per legal requirements

24
S/N. Items for evaluation (knowledge and Not Self- Mentor Record action plan Evidence e.g.,
skills) applicable assessment review for any assessed as marked scripts
(NA) to record: record: Need needs to improve (as (written and/oral),
current Need to to improve agreed with mentor) Observation
area of improve (NI) Or met checklist, products,
practice (NI) Or (initials & photos and videos of
met (date) date) products and
services etc.

15. checks tools and equipment for

serviceability as per manufacturers’
instructions
16. Checks Products and supplies for
usability as per legal requirement
17. Wears Personal protective gears based
on manufacturer’s instructions.
18. Observes Hygiene and sanitation
principles as per standard operation
procedures
19. Carries out Client consultation as per
workplace policy.
20. Carries out skin, scalp and hair analysis
as per standard operating procedures.
21. Uses Products and supplies as per
service required and manufacturers’
instructions.

25
S/N. Items for evaluation (knowledge and Not Self- Mentor Record action plan Evidence e.g.,
skills) applicable assessment review for any assessed as marked scripts
(NA) to record: record: Need needs to improve (as (written and/oral),
current Need to to improve agreed with mentor) Observation
area of improve (NI) Or met checklist, products,
practice (NI) Or (initials & photos and videos of
met (date) date) products and
services etc.

22. Prepares Clients’ hair for chemical hair

reformation as per clients’ specifications
and standard operating procedures.
23. Prepares chemical hair reformation
based on the selected style, clients’
specification and manufacturers’
instructions.
24. Carries out Chemical hair reformation
procedures as per clients’ specification
and standard hair operating procedures.
25. Styles Clients’ hair as per specification
and standard operating procedures
26. Gives After care advice as per
workplace policy and SOPs.
27. Cleanses and disinfects tools and
equipment are as per manufacturers’
instructions and workplace policy.

26
 S/N. Items for evaluation (knowledge and Not Self- Mentor Record action plan Evidence e.g.,
skills) applicable assessment review for any assessed as marked scripts
(NA) to record: record: Need needs to improve (as (written and/oral),
current Need to to improve agreed with mentor) Observation
area of improve (NI) Or met checklist, products,
practice (NI) Or (initials & photos and videos of
met (date) date) products and
services etc.

28. Cleanses Workstation, manages and

disposes waste as per workplace policy
and legal requirements.

29. Cleans, disinfects and stores recyclable

supplies as per workplace policy and
manufacturers ‘instructions.

30. Disposes non-recyclable supplies as per

workplace policy and legal
requirements.

Note:
To be declared competent, the mentee must get:
1. 15 of the 30(50%) items of evaluation correct and

2. Items 13,16,19,21 and 24 correct

27
Evaluation Remarks

Please tick as appropriate

The mentee was found to be:
Competent
Not Yet Competent
(If not yet competent, please specify in the remarks column which areas the
mentee need to improve on)

28
 5. MANAGE HAIR COLOURING AND LIGHTENING OPERATIONS
Mentor and mentee: Please fill information for each of the three sections in the respective columns. Initials should be used as given in the header
below.
S/N. Items for evaluation (knowledge and Not Self- Mentor Record action plan Evidence e.g.,
skills) applicable assessment review for any assessed as marked scripts
(NA) to record: record: Need needs to improve (as (written and/oral),
current Need to to improve agreed with mentor) Observation
area of improve (NI) Or met checklist, products,
practice (NI) Or (initials & photos and videos of
met (date) date) products and
services etc.

KNOWLEDGE Self- Mentor

The mentee demonstrates knowledge of: assessment review
1. Hair colouring and lightening
requirements

1. standard operating procedures

2. Safety and health precautions

3. Products and supplies knowledge

4. Tools and equipment

5. Hygiene and sanitation principles

6. Personal protective gears.

29
S/N. Items for evaluation (knowledge and Not Self- Mentor Record action plan Evidence e.g.,
skills) applicable assessment review for any assessed as marked scripts
(NA) to record: record: Need needs to improve (as (written and/oral),
current Need to to improve agreed with mentor) Observation
area of improve (NI) Or met checklist, products,
practice (NI) Or (initials & photos and videos of
met (date) date) products and
services etc.

7. hygiene and sanitation principles

8. Disorders on skin, hair and/or scalp

9. product knowledge

10. waste management

SKILLS
The mentee:

11. Identifies and secures availability of

resource requirements for hair colouring
services as per workplace policy.
12. allocates Operational resources based on
the hair colouring services offered and
previous experience
13. develops and disseminates Hair
colouring standard operating procedures
are as per workplace policy.

30
S/N. Items for evaluation (knowledge and Not Self- Mentor Record action plan Evidence e.g.,
skills) applicable assessment review for any assessed as marked scripts
(NA) to record: record: Need needs to improve (as (written and/oral),
current Need to to improve agreed with mentor) Observation
area of improve (NI) Or met checklist, products,
practice (NI) Or (initials & photos and videos of
met (date) date) products and
services etc.

14. Identifies and adheres to the Laws

related to starting and operating a
business enterprise as per legal
requirements.
15. Wears Personal protective gears based
on manufacturer’s instructions.
16. Carries out Client consultation as per
workplace policy.
17. Conducts skin, scalp and hair analysis
as per standard operating procedures.
18. Uses Products and supplies as per
service required and manufacturers’
instructions.
19. Prepares Clients’ hair for hair colouring
/ lightening as per clients’ specifications
and standard operating procedures.
20. Carries out Hair colouring, dyeing or
lightening services based on clients’

31
S/N. Items for evaluation (knowledge and Not Self- Mentor Record action plan Evidence e.g.,
skills) applicable assessment review for any assessed as marked scripts
(NA) to record: record: Need needs to improve (as (written and/oral),
current Need to to improve agreed with mentor) Observation
area of improve (NI) Or met checklist, products,
practice (NI) Or (initials & photos and videos of
met (date) date) products and
services etc.

specification and manufacturers’

instructions.
21. Styles Clients’ hair as per specification
and standard operating procedures
22. Gives After care advice as per
workplace policy.
23. Cleanses and disinfects tools and
equipment as per manufacturers’
instructions and workplace policy.
24. Cleanses Working stations, manages and
disposes waste as per workplace policy
and legal requirements.
25. Cleanses, disinfects and stores
recyclable supplies as per workplace
policy and manufacturers ‘instructions.

26. Disposes non-recyclable supplies as per

workplace policy and legal
requirements.

32
Note:
To be declared competent, the mentee must get:
1. 13 of the 26 (50%) items of evaluation correct and
2. Items 16,18,19,20 and 24 correct

Evaluation Remarks

Please tick as appropriate

The mentee was found to be:
Competent
Not Yet Competent
(If not yet competent, please specify in the remarks column which areas the
mentee need to improve on)

33
 6. MANAGE HAIR SETTING AND STYLING OPERATIONS

Mentor and mentee: Please fill information for each of the three sections in the respective columns. Initials should be used as given in the header
below.
S/N. Items for evaluation (knowledge and Not Self- Mentor Record action plan Evidence e.g.,
skills) applicable assessment review for any assessed as marked scripts
(NA) to record: record: Need needs to improve (as (written and/oral),
current Need to to improve agreed with mentor) Observation
area of improve (NI) Or met checklist, products,
practice (NI) Or (initials & photos and videos of
met (date) date) products and
services etc.

KNOWLEDGE Self- Mentor

assessment review
The mentee demonstrates knowledge of:

1. Hair setting and styling requirements

2. standard operating procedures

3. Safety and health precautions

4. Clients Consultation and analysis

5. Products and supplies knowledge

6. Personal protective gears.

7. hygiene and sanitation principles

34
S/N. Items for evaluation (knowledge and Not Self- Mentor Record action plan Evidence e.g.,
skills) applicable assessment review for any assessed as marked scripts
(NA) to record: record: Need needs to improve (as (written and/oral),
current Need to to improve agreed with mentor) Observation
area of improve (NI) Or met checklist, products,
practice (NI) Or (initials & photos and videos of
met (date) date) products and
services etc.

8. Waste management

9. Disorders on skin, hair and/or scalp

10. Recyclable and non- recyclable supplies

SKILLS
The mentee:
11. identifies, and secures availability of
resource requirements for hair setting
and styling services as per workplace
policy
12. Develops and disseminates Hair setting
and styling standard operating
procedures as per workplace policy.
13. Develops and implements Staff
remuneration policy based on
organization’s objectives
14. identifies and gathers requirement for
hair styling as per standard operation
procedures

35
S/N. Items for evaluation (knowledge and Not Self- Mentor Record action plan Evidence e.g.,
skills) applicable assessment review for any assessed as marked scripts
(NA) to record: record: Need needs to improve (as (written and/oral),
current Need to to improve agreed with mentor) Observation
area of improve (NI) Or met checklist, products,
practice (NI) Or (initials & photos and videos of
met (date) date) products and
services etc.

15. Observes Safety and health precautions

as per legal requirement
16. Wears Personal protective gears based
on manufacturer’s instructions.
17. Carries out client consultation as per
workplace policy.
18. Conducts skin, scalp and hair analysis as
per standard operating procedures.
19. Uses Products and supplies as per
service required and manufacturers’
instructions.
20. Prepares Clients’ hair for hair setting
and styling as per clients’ specifications
and standard operating procedures.
21. Carries out Hair setting and styling
procedures as per clients’ specification
and standard hair operating procedures.
22. Gives After care advice as per
workplace policy.

36
 S/N. Items for evaluation (knowledge and Not Self- Mentor Record action plan Evidence e.g.,
skills) applicable assessment review for any assessed as marked scripts
(NA) to record: record: Need needs to improve (as (written and/oral),
current Need to to improve agreed with mentor) Observation
area of improve (NI) Or met checklist, products,
practice (NI) Or (initials & photos and videos of
met (date) date) products and
services etc.

23. Cleanses and disinfects tools and

equipment as per manufacturers’
instructions and workplace policy.

24. Cleanses Work stations, manages and

disposed\s waste as per workplace
policy and legal requirements.

25. Cleanses, disinfects and stores

recyclable supplies as per workplace
policy and manufacturers ‘instructions.

26. Disposes non-recyclable supplies as per

workplace policy and legal
requirements.

Note:
To be declared competent, the mentee must get:
1. 13 of the 26 (50%) items of evaluation correct and
2. Items 13,16,18 ,20, and 24 correct

37
Evaluation Remarks

Please tick as appropriate

The mentee was found to be:
Competent
Not Yet Competent
(If not yet competent, please specify in the remarks column which areas the
mentee need to improve on)

38
 7. MANAGE PRODUCTION HAIR PIECE PRODUCTS
Mentor and mentee: Please fill information for each of the three sections in the respective columns. Initials should be used as given in the header
below.
S/N. Items for evaluation (knowledge and Not Self- Mentor Record action plan Evidence e.g.,
skills) applicable assessment review for any assessed as marked scripts
(NA to record: record: Need needs to improve (as (written and/oral),
current Need to to improve agreed with mentor) Observation
area of improve (NI) Or met checklist, products,
practice (NI) Or (initials & photos and videos of
met (date) date) products and
services etc.

KNOWLEDGE Self- Mentor

The mentee demonstrates knowledge of: assessment review
1 requirements for production of hair piece
products

1. standard operating procedures

2. Occupational safety and health

3. Tools and equipment

4. personal protective gears

5. hygiene and sanitation principles

6. operational resources

7. Safety and health precautions

39
S/N. Items for evaluation (knowledge and Not Self- Mentor Record action plan Evidence e.g.,
skills) applicable assessment review for any assessed as marked scripts
(NA to record: record: Need needs to improve (as (written and/oral),
current Need to to improve agreed with mentor) Observation
area of improve (NI) Or met checklist, products,
practice (NI) Or (initials & photos and videos of
met (date) date) products and
services etc.

8. Production processes.

9. Waste management

SKILLS
The mentee:

10. Allocates Operational resources based

on the hair piece products to be
produced and previous experience
11. develops and disseminates Production
standard operating procedures as per
workplace policy
12. identifies and adheres to the Laws
related to starting and operating a
business enterprise to as per legal
requirements.
13. Observes Safety and health precaution as
per legal requirement

40
S/N. Items for evaluation (knowledge and Not Self- Mentor Record action plan Evidence e.g.,
skills) applicable assessment review for any assessed as marked scripts
(NA to record: record: Need needs to improve (as (written and/oral),
current Need to to improve agreed with mentor) Observation
area of improve (NI) Or met checklist, products,
practice (NI) Or (initials & photos and videos of
met (date) date) products and
services etc.

14. Wears Personal protective gears based

on manufacturer’s instructions.
15. Establishes Market demand based on
market survey report.
16. Observes Hygiene and sanitation as per
standard operating procedures
17. Uses Production materials as per
manufacturers’ instructions, product
specification and regard for enterprise
profitability
18. adheres to Production processes as per
standard operating procedures and
workplace policy
19. Packs Hair piece products as per
workplace policy.
20. prepares, prints and disseminates User
instructions as per workplace policy and
standard operating procedures

41
 S/N. Items for evaluation (knowledge and Not Self- Mentor Record action plan Evidence e.g.,
skills) applicable assessment review for any assessed as marked scripts
(NA to record: record: Need needs to improve (as (written and/oral),
current Need to to improve agreed with mentor) Observation
area of improve (NI) Or met checklist, products,
practice (NI) Or (initials & photos and videos of
met (date) date) products and
services etc.

21. Prepares and give after care instructions

as per workplace policy
22. Cleanses and disinfects tools and
equipment as per manufacturers’
instructions and workplace policy.

23. Cleanses Production location and

manages and disposes waste as per
workplace policy and legal
requirements.

24. Cleanses, disinfects and stores

Recyclable supplies as per workplace
policy and manufacturers ‘instructions.

To be declared competent, the mentee must get:

1. 12 of the 24(50%) items of evaluation correct and

2. Items 14, 16, 20, 21and 22 correct.

42
Evaluation Remarks

Please tick as appropriate

The mentee was found to be:
Competent
Not Yet Competent
(If not yet competent, please specify in the remarks column which areas the
mentee need to improve on)

43
 8. MANAGE HAIRDRESSIN OPERATIONS UNIT

Mentor and mentee: Please fill information for each of the three sections in the respective columns. Initials should be used as given in the header
below.
S/N. Items for evaluation (knowledge and Not Self- Mentor Record action plan Evidence e.g.,
skills) applicable assessment review for any assessed as marked scripts
(NA)to record: record: Need needs to improve (as (written and/oral),
current Need to to improve agreed with mentor) Observation
area of improve (NI) Or met checklist, products,
practice (NI) Or (initials & photos and videos of
met (date) date) products and
services etc.

KNOWLEDGE Self- Mentor

The mentee demonstrates knowledge of: assessment review
1. Hair dressing regulations required

2. Budget estimate

3. Workplace policy

4. Organisation operating procedures

5. Leadership skills

6. Business operational resources

44
S/N. Items for evaluation (knowledge and Not Self- Mentor Record action plan Evidence e.g.,
skills) applicable assessment review for any assessed as marked scripts
(NA)to record: record: Need needs to improve (as (written and/oral),
current Need to to improve agreed with mentor) Observation
area of improve (NI) Or met checklist, products,
practice (NI) Or (initials & photos and videos of
met (date) date) products and
services etc.

7 Principles of administration and

management
8 Development of standard operating
procedures
9 Staff management and remuneration

11 Operations control mechanisms

12 Record keeping

SKILLS
The mentee:

13. Identifies and adheres to the regulations

for starting and operating hairdressing
unit as per legal requirements.

15. Prepares budge estimates based on the

organisation’s operations.
16 Develops Organization structure based
on the operation of the organisation

45
S/N. Items for evaluation (knowledge and Not Self- Mentor Record action plan Evidence e.g.,
skills) applicable assessment review for any assessed as marked scripts
(NA)to record: record: Need needs to improve (as (written and/oral),
current Need to to improve agreed with mentor) Observation
area of improve (NI) Or met checklist, products,
practice (NI) Or (initials & photos and videos of
met (date) date) products and
services etc.

17 Allocates Operational resources based

on the organization structure and
activities
18 Develops Workplace policies based on
the strategic objectives
19 Recruits staff based on the organization
structure and strategic objectives
20 Allocates Staff duties based on their
competences and job description
21 Develops Workplace policies based on
the strategic objectives of the
organization
22 develops and disseminates
Organization’s standard operating
procedures as per workplace policy
23 Sets Staff performance targets based on
organisation’s objectives
25 evaluates Staff performance based on
organisation’s objectives

46
S/N. Items for evaluation (knowledge and Not Self- Mentor Record action plan Evidence e.g.,
skills) applicable assessment review for any assessed as marked scripts
(NA)to record: record: Need needs to improve (as (written and/oral),
current Need to to improve agreed with mentor) Observation
area of improve (NI) Or met checklist, products,
practice (NI) Or (initials & photos and videos of
met (date) date) products and
services etc.

26 maintains and updates Staff records as

per workplace policy
27 Monitors Staff adherence to standard
operating procedures as per workplace
policy
28 develops and establishes Staff capacity
building program-based organization’s
needs and workplace policy
29 Motivates and reprimands Staff based
on workplace policy.
30 Provides Leadership based on situational
needs
31 acquires and stores Operation products
and supplies as per workplace policy and
manufacturer’s instructions.

32 Acquires and stores Operation tools,

equipment, product, and supplies as per

47
S/N. Items for evaluation (knowledge and Not Self- Mentor Record action plan Evidence e.g.,
skills) applicable assessment review for any assessed as marked scripts
(NA)to record: record: Need needs to improve (as (written and/oral),
current Need to to improve agreed with mentor) Observation
area of improve (NI) Or met checklist, products,
practice (NI) Or (initials & photos and videos of
met (date) date) products and
services etc.

workplace policy and manufacturer’s

instruction
33 uses and maintains Operation tools and
equipment as per workplace policy and
manufacturer’s instructions
34 Adheres to Hairdressing processes and
procedures as per workplace policy
35 Documents Operations as per workplace
policy and legal requirements
37 Identifies Operational risks, and puts
mitigation measures in place as per
workplace policy
38 Develops Control mechanisms as per
workplace policy

39 Implements Control mechanisms as per

workplace policy.
40 Monitors Adherence to control
mechanism as per workplace policy

48
 S/N. Items for evaluation (knowledge and Not Self- Mentor Record action plan Evidence e.g.,
skills) applicable assessment review for any assessed as marked scripts
(NA)to record: record: Need needs to improve (as (written and/oral),
current Need to to improve agreed with mentor) Observation
area of improve (NI) Or met checklist, products,
practice (NI) Or (initials & photos and videos of
met (date) date) products and
services etc.

41 evaluates and reviews Control

mechanism based on the objective of the
organization

42 Monitors Revenue performance of the

hairdressing unit based on organization
objectives

Note:
To be declared competent, the mentee must get:
1. 21 of the 42 (50%) items of evaluation correct and
2. Items 10, 15,17,33 and 35 correct.

49
Evaluation Remarks

Please tick as appropriate

The mentee was found to be:
Competent
Not Yet Competent
(If not yet competent, please specify in the remarks column which areas the
mentee need to improve on)

50
 9. WORKER BEHAVIOUR
Mentor and mentee: Please fill information for TWO sections in the respective columns. Initials should be used as given in the header below. The
mentee is supposed to demonstrate the following worker behaviour.
S/N. Items for evaluation (attitudes) Not applicable Self-assessment Mentor review Record action Evidence e.g., marked
(NA) record: record: plan for any scripts (written
item assessed and/oral), observation
To current Need to Need to
as needs to checklist, products,
area of improve (NI) improve (NI)
improve (as photos and videos of
practice
Or met (date) Or met (initials agreed with products and processes
& date) mentor) etc.

The mentee is: Self-assessment Mentor review

1. An effective communicator

2. A team player/Impartial

3. Tolerant

4. Trustworthy

5. Respectful

6. Emotionally intelligent

7. A Problem solver

8. Open minded/open to correction

and positive criticism

9. Self-aware

51
S/N. Items for evaluation (attitudes) Not applicable Self-assessment Mentor review Record action Evidence e.g., marked
(NA) record: record: plan for any scripts (written
item assessed and/oral), observation
To current Need to Need to
as needs to checklist, products,
area of improve (NI) improve (NI)
improve (as photos and videos of
practice
Or met (date) Or met (initials agreed with products and processes
& date) mentor) etc.

10. Creative and innovative

11. Diligent/ thorough

12. Environmentally conscious

13. Time conscious

14. Presentable

15. Resilient and self-driven

16. Discipline and observing

organisation code of conduct

17. Growth oriented

NOTE: Note: (instructions for evaluation)

To be declared competent, the mentee must get 75% items of evaluation correct

52
 Evaluation Remarks

Please tick as appropriate

The mentee was found to be:
Competent
Not Yet Competent

(If not yet competent, please specify in the remarks column which
areas the mentee need to improve on)

53
 APPENDIX A: SUMMARY OF TOTAL PERIOD OF MENTORSHIP (TO BE FILLED BY MENTEE)
S/N Section/Department/ Period (Weeks/days) Mentor’s Name
Worksite/workstation/workshop/ workplace

1.

2.

3.

4.

5.

6.

7.

8.

9.

54
 APPENDIX B: MENTOR SUMMARY REPORT (TO BE FILLED BY OVERALL SUPERVISOR)

NAME OF TRAINEE: ……….……………...……………………….…….……………………………………………………………………

REGISTRATION NUMBER OF TRAINEE: ………….……………………………………………………………………………………..
NAME OF TRAINEE’S INSTITUTION: ……………………………………………………………………………………………………
NAME OF MENTOR: ……….…….…………………………………………………………………………………………………………..
DESIGNATION: ………………………………………………………………………………………………………………………………..
MENTORING ORGANIZATION: …………………………………………………………………………………………...
DATE : ..…..………..………..…….…………………………………………………………………………………………………………
SIGNATURE AND STAMP:
Evaluation Remarks

Please tick as appropriate

The mentee was found to be:
Competent
Not Yet Competent
(The candidate is competent if s/he gets 50% of the items correct)

(If not yet competent, please specify in the remarks column which
areas the mentee need to improve on)

55
Feedback from mentor (Supervisor):

Mentor’s signature: Date

Feedback from mentee (trainee):

Mentee’s signature: Date

56
APPENDIX C: ADDITIONAL SKILLS ACQUIRED DURING THE MENTORING PERIOD (TO BE FILLED BY MENTEE)
S/N Additional skill acquired Description of the task What new things have you learned from
this task?

1.

2.

3.

4.

5.

6.

7.

8.

9.

10.

11.

12.

57
 APPENDIX D: INDUSTRIAL LIAISON OFFICER FORM (TO BE FILLED BY ILO)

NAME OF INSTITUTION: ……….……………...……………………….…….…………………………………………………………

NAME OF ILO OFFICER: ……….……………...……………………….…….…………………………………………………………

DATE : ..…..………..………..…….…………………………………………………………………………………………………………

REMARKS
..…..………..………..…….…………………………………………………………………………………………………………..…..……

..…..………..………..…….…………………………………………………………………………………………………………..…..……

..…..………..………..…….…………………………………………………………………………………………………………..…..……

SIGNATURE AND STAMP:

58