TALENT ACQUISITION – HRBP AT RELIANCE

INDUSTRIES LIMITED

AN INTERNSHIP REPORT

Submitted by
HARSH KUMAR

Registration no. 12320093

In partial fulfillment of Project Internship for the award of the degree of

MASTER OF BUSINESS ADMINISTRATION (MBA)

Mittal School of Business

LOVELY PROFESSIONAL UNIVERSITY

Phagwara, Punjab

September-December, 2024

1
OFFER LETTER

2
APPRECIATION CERTIFICATE

3
INDUSTRY FEEDBACK FORM & ATTENDANCE

4
Daily Meetings

5
 DECLARATION

I, Harsh Kumar, hereby declare that the work presented herein is genuine work done
originally by me and has not been published or submitted elsewhere for the requirement of a
degree programme. Any literature, data or works done by others and cited within this
dissertation has been given due acknowledgement and listed in the reference section.

Harsh Kumar
Registration no. 12320093
Date: 10/12/24

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 ACKNOWLEDGEMENT

A few typewritten words of thanks cannot really express the sincerity of my gratitude. But I
am still trying to put into words my gratefulness towards all who have helped and encouraged
me in carrying out this project. This project of mine bears the imprint of many people who have
an important impact on my thinking, behavior, and acts during the course of study.

First of all, we would like to take this opportunity to thank the LOVELY PROFESSIONAL
UNIVERSITY for having project training as a part of the MBA degree. The accomplishment
of this project otherwise would have been painstaking endeavor, for lack of staunch and sincere
support of the Mittal School of Business, LPU. The incessant and undeterred succors extended
by the members of the department facilitated the job to the great extent. If this goes unnoticed
and unacknowledged it would be selfishness.

Many people have influenced the shape and content of this project, and many supported me
throughout. I express my sincere gratitude to Miss. Dhwani Nahar Senior Manager at Reliance
Bio-Energy (Reliance Industries Ltd.), she was available for help whenever I required, her
guidance, gentle persuasion and active support has made it possible to complete this project.

I also owe my thanks to my respondents who gave their great contributions in getting my
questionnaires fulfilled. I have immensely benefited from my interactions with my friends and
I acknowledge their contributions to my learning.

In the end, I can say only this much that “ALL ARE NOT MENTIONED, BUT NONE IS
FORGOTTEN”
Last but not the least I would like to thank GOD, who continues to look after us despite all my
flaws.

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 EXECUTIVE SUMMARY

The Internship report emphasizes my accomplishments from this programme and my

contribution to the Reliance Bio-Energy (Reliance Industries Ltd.) as an “HR Talent
Acquisition” Intern. It goes in detail about my work at the company and emphasizes my
accomplishments as a trainee.

The report is divided into several chapters. They go into the history, objectives, methods, scope
and limitations of the report. The next chapter gives a general overview of the company and its
workplace.

My achievements from academic side and extracurricular activities are highlighted in the
internship report. The goal of this report is to list and summarize the analysis completed,
projects completed, experience gained and successes made while serving as an intern.

I definitely gained from the projects; I worked hard because they enhanced my practical
knowledge. The perspective on various frameworks for Recruitment, Talent Acquisition and
Human Resources was greatly expanded by collaboration and team work initiatives. The sales
were separated by a few more challenges that needed to be overcome. Others weren’t while
some of them were technical. I became aware that numerous of my management, convincing
skills and communication abilities had greatly improved as my internship drew to a close.

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 TABLE OF CONTENT

Sr. No. Title Page No.

1. Offer Letter 2

2. Appreciation Certificate 3

3. Industry Feedback Form and Attendance 4

4. Declaration 6

5. Acknowledgment 7

6. Executive Summary 8

7. Introduction of Industry, Organization, Competitive positioning 10-22

of the organization.

8. Introduction to Topic and Problem Statement 23-24

9. Research Methodology 24-26

10. Data Analysis and Interpretation 27-31

11. Description of the assigned work, Challenges faced, and 32-38

outcomes of your work completed.

12. Results, Conclusion, Recommendations & Findings 39-47

13. References/ Bibliography 48

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 CHAPTER – 1
INTRODUCTION TO INDUSTRY, ORGANIZATION,
COMPETITIVE POSITIONING OF THE ORGANIZATION

1.1 INTRODUCTION TO THE INDUSTRY

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Since its inception in 2023, Reliance Bioenergy (Reliance Industries Ltd.) has rapidly
emerged as India's largest bioenergy producer. Reliance Bioenergy is committed to leading
the way in sustainable energy solutions. Through our innovative technology, dedication to
environmental stewardship, and digital-first approach, we are committed to providing
reliable, sustainable energy solutions that benefit both the environment and the economy.

Reliance is committed to a Net Carbon Zero emission goal by 2035 and is investing $80
billion over the next 10-15 years on renewable energy. Reliance is building 5 giga-factories at
its Green Energy Giga Complex in Jamnagar that include Solar Photovoltaic Panels, Energy
Storage, Green Hydrogen, Fuel cells & Power Electronics. Reliance shall also enable at least
100GW of installed solar energy by 2030. In addition to solar energy, Reliance is also
actively progressing on bioenergy, offshore wind, and other non-conventional forms of
renewable energy
Bioenergy is Reliance’s latest initiative under its New Energy growth plans. Reliance aims to
become a leader in the Bio Energy Business and is on track to produce low-cost green
biomass-based fuels (incl. Compressed Bio-gas, Green Hydrogen, etc.) for power plants,
industrial boilers, and transport sectors. Reliance has also inaugurated its Bio-Energy
Technology (BET) Centre at Jamnagar, to make it a technology leader. Reliance’s Bioenergy
business shall be operating on a distributed Green Economy model supported by a state-of-
the-art clean mobility platform.

They started with establishment of two demo Compressed Biogas (CBG) units in Jamnagar.
Compressed Biogas (CBG) is a renewable and clean alternative to fossil fuels. It is produced
from a variety of organic waste materials, including agricultural residue, cattle dung,
sugarcane press mud, and organic fraction of municipal solid waste. Through a process called
anaerobic digestion, organic waste is transformed into biogas, a mixture of methane and
carbon dioxide. By purifying the biogas and removing impurities like hydrogen sulphide, we
create Compressed Biogas (CBG).

Reliance has over 2,500 scientists, engineers and professionals working passionately to
deliver its New Energy vision, and it aims to expand tenfold in next few years. The role offers
a unique chance to be part of a high growth team focused on creating pan-India impact.

11
 1.2 INTRODUCTION TO THE ORGANIZATION

Reliance Industries Limited is an Indian multinational conglomerate headquartered in

Mumbai, Maharashtra, India. Its businesses include energy, petrochemicals, natural gas,
retail, entertainment, telecommunications, mass media, and textiles. There motto is “Growth
is Life” aptly captures the ever-evolving spirit of Reliance. There activities span hydrocarbon
exploration and production, petroleum refining and marketing, petrochemicals, retail, and
telecommunications. In each of these areas, committed to innovation-led, exponential growth.
Their vision has pushed us to achieve global leadership in many of our businesses – including
our position as the largest polyester yarn and fiber producer in the world. Reliance Industries
Limited is a Fortune 500 company and the largest private sector corporation in India.

Reliance is among the first companies globally to adopt an Oil-to-Chemicals (O2C) strategy
to produce the chemical building blocks of a circular economy and integrate it with
sustainable downstream derivatives, useful chemicals, and new materials. With its
commitment to a clean and sustainable future, Reliance is taking steps to meet its net-zero
carbon goals by 2035.
The Reliance Industries Ltd. refinery at Jamnagar is the world’s largest, integrated, single-
location refining complex. It has transformed India from being a net importer of petroleum
products to a net exporter. There new Energy and new Materials business will be an optimal
mix of reliable, clean and affordable energy solutions with hydrogen, wind, solar, fuel cells,
and batteries, are committed to helping India lead in the Green New Energy future and are
bridging the Green Energy divide in India and the world.

12
Mission
To attain global best practices and become a world-class utility. To create world-class assets
and infrastructure to provide the platform for faster, consistent growth for India to become a
major world economic power. To achieve excellence in service, quality, reliability, safety and
customer care.

Vision
To be committed towards self-reliant, sustainable growth and are embracing the New Energy
and digital-first future by making it India's own.

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KEY BUSINESS AREAS:
 Energy
 Petrochemicals
 Retail
 Digital Services-Jio
 New Energy & New Materials
 Media & Entertainment

ENERGY:
Reliance is now one of the largest Oil & Gas Exploration and Production players in India
with a balanced domestic conventional and unconventional hydrocarbons portfolio. Today,
Reliance is among the first companies globally to adopt an Oil-to-Chemicals strategy to
produce the chemical building blocks of a circular economy and integrate it with sustainable
downstream derivatives, useful chemicals, and new materials. With its commitment to a clean
and sustainable future, Reliance is taking steps to meet its net-zero carbon goals by 2035.

14
PETRO-CHEMICALS:
They have world-class refining and petrochemicals manufacturing assets are located at
Jamnagar, Hazira, Dahej, Nagothane, Vadodara, Patalganga, Silvassa, Barabanki and
Hoshiarpur as well as in Malaysia at Nilai, Melaca, and Kuantan. They are focusing on
building new capacities, strengthening our existing positions, and making our refinery and
petrochemical businesses among the largest, most integrated, and most competitive in the
world. They became first businesses to manage a fully integrated Oil-to-Chemicals (O2C)
portfolio.

RETAIL:
Retail business is the relentless commitment to serve customers at scale while working in
close partnership with a broader ecosystem of merchants and producers, small-scale
manufacturers, vendors, Kirana store owners, and global companies, to create an inclusive
growth platform for shared prosperity. Reliance Retail will continue to revolutionise the retail
business in India in such a way that everyone in the retail ecosystem benefits — especially
the millions of small consumers, small shopkeepers, small producers, and our employees.
Inclusive growth through shared prosperity is our commitment.

DIGITALSERVICES-JIO:
Reliance Jio was launched in 2016 to empower every Indian with affordable access to a
digital life—a gateway to the world—enabled with the world’s best digital technologies.
Today, Jio has not only ushered in a digital revolution across India, in how Indians connect to
the world, but also in how India will go on to shape the digital future. Jio is the largest
operator in India and the 2nd largest single-country operator in the world, offering services
such as connectivity, fibre, mobile devices, apps, and business solutions.

NEW ENERGY & NEW MATERIALS:

Reliance has committed to an ambitious target of achieving net-zero carbon status by 2035.
Our New Energy proposition is key to achieving this. The business will be based on the
principle of Carbon Recycle and Circular Economy with a portfolio of advanced and
specialty materials. We aim to create a fully integrated manufacturing ecosystem with secure
and self-sufficient supply chains. Their new Energy and new Materials business is uniquely
positioned to address India’s ‘Energy trilemma’—affordability, sustainability, security—with
the production of Green Energy, enable India to transform itself from a net energy importer to
a net energy exporter.

15
MEDIA & ENTERTAINMENT
They are one of India’s largest media houses, with an omni-channel presence, bringing
authentic news and wholesome entertainment to diverse Indian audiences. They offer variety
across genres is set to meet the massive demand for quality content across audiences. Their
own media channel, Network18 Media & Investments (Network18) is India’s only Media &
Entertainment conglomerate with presence across the full spectrum of content genres – news,
entertainment, sports, movies, and live entertainment. With young and diverse bouquet of
properties, they have been delivering authentic news and wholesome entertainment that
resonates with audiences across demographics and socio-economic segments, building a
unique connect through the use of native languages.

1.3 HISTORY

1957
Dhirubhai Ambani returns to India and starts a yarn trading business in Mumbai. He dreams
of establishing India’s largest company.

1977 (Wealth Creation for All Indians)

In 1977, Reliance Textile Industries’ IPO creates history by ushering the equity cult in India.
The issue is oversubscribed seven times, strengthening Reliance’s growth ambitions.

1980-82 (Racing Forward)

Reliance sets up its first petrochemicals and polyester filament yarn plant in Patalganga in
record time.

1991
Reliance commissions the Hazira plant, laying the foundation to become one of the world’s
largest integrated producers of polyester.

16
2000-02 (India Arrives on the global energy and Refining Map)
Reliance commissions the world’s largest grassroots refinery in a record time of 36 months:
The Jamnagar petrochemicals and integrated refinery complex.

2002
Reliance unlocks new resources for India’s energy needs through a deep-sea discovery of gas
reserves in the Krishna Godavari basin the KG D6 Block.

Triggering a Telecom Revolution

Reliance enters the Infocom business and brings about a revolution in mobile telephony in
India.

2004 (Joining the Global)

Reliance emerges as the first and only private Indian organisation to be listed in the Fortune
Global 500 ® list under the leadership of Mukesh D. Ambani as Chairman and Managing
Director of Reliance Industries Limited.

2006 (Ushering The Retail Revolution)

Reliance enters the retail business with Reliance Retail and quickly becomes the largest
retailer by revenue in just eight years.

2009 (Ensuring The Energy Security of India)

Reliance commences production of hydrocarbons in its KG D6 block against all odds in just
over two years of its discovery, making it the world’s fastest greenfield deepwater
development project.

2010 (Transforming Lives with Care and Empathy)

Reliance Foundation is established. A journey of transforming the lives of millions of Indians
begins under the leadership of Nita M. Ambani as Founder and Chairperson of Reliance
Foundation.

17
2016-17 (Triggering A Digital Revolution)
Reliance launches commercial services of Jio, the largest greenfield digital development
project in the world.

2017
In less than a year since Jio’s launch, India catapults to NUMBER ONE from 155th position
in mobile data consumption in the world.

2020 (Creating Exponential Value)

Reliance becomes the first Indian company to cross US$ 200 billion in market capitalisation.
Reliance announces global collaborations with tech giants, including Meta (formerly
Facebook), Google, Intel, and Qualcomm. This follows Jio and Microsoft’s long-term
alliance announced in 2019 to accelerate India’s digital transformation.

2020-21 (Strengthening India’s Fight Against a Global Pandemic)

Reliance launches a multi-pronged approach to strengthen India’s fight against the COVID-
19 pandemic. Reliance sets up India’s first COVID-19 hospital in Mumbai along with the
Brihanmumbai Municipal Corporation. Reliance’s Jamnagar refinery re-engineers its process
to produce over 1,000 MT of medical-grade oxygen per day, meeting the critical needs of
about 1 in 10 COVID-19 patients across India.

2021-21 (A Journey of Prosperity for People and Planet

Continues)
RIL Chairman and Managing Director Mukesh D. Ambani announces target of making
Reliance net-zero carbon by 2035. Reliance announces the US$ 10 billion New Energy
business to bridge the green energy divide in India and globally. Reliance begins work on
developing the Dhirubhai Ambani Green Energy Giga Complex on 5,000 acres in Jamnagar,
which will be amongst the largest such integrated renewable energy manufacturing facilities
in the world.

2022-23 (Accelerating India’s Digital Transformation)

Jio announces the launch of Jio True 5G—the world’s most advanced standalone 5G service.
Jio Financial Services forms JV with BlackRock to deliver digital financial solutions for
India.

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Creating A Global Destination for Art & Culture in India
Jio World Centre (JWC) opens in Mumbai, India in 2022. It is the country’s largest and most
prestigious multi-faceted Destination, with spaces for business, commerce and culture.
The Nita Mukesh Ambani Cultural Centre (NMACC) opens at the JWC in 2023, bringing the
best of arts and culture from India and the world.

2023 (Bringing in The Next Generation of leaders)

Isha Ambani, Akash Ambani and Anant Ambani join the board of Directors of RIL.

(Strengthening The Olympics Movement in India)

IOC and Reliance Foundation sign an agreement to advance Olympic values education across
India.

(Bringing To India a Global Shopping Experience)

Jio World Plaza opens in Mumbai, setting the bar for top-end retail and entertainment
experiences in India.

2024
The company has made significant investments in bioenergy and is targeting to build 55
operating Compressed Biogas (CBG) plants by 2025. Reliance also plans to establish the
world’s largest bioenergy deep-tech R&D center at Jamnagar, focusing on process
improvements through customized biocatalysts and microbial consortia, developing drought-
resistant variants for energy crops, automating bioenergy plant operations, and integrating
energy needs of the plant through photo-agro-voltaic solar technology for a sustainable
electricity supply.

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 RELIANCE CBG PLANTS (2025)
COMPRESSED BIOGASS

FOM (FERMENTED ORGANIC MANURE)

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1.4 Competitive Position of the Organization

 Brand Reputation: Reliance enjoys a strong brand reputation in India and

globally, known for its quality products, innovation, and scale. This brand recognition
brings value by attracting customers, investors, and partners.
 Integrated Business Model: Reliance's diversified operations across energy,
petrochemicals, retail, and telecom create synergies and cost advantages. This
integration allows for cross-selling, optimization of resources, and better risk
management.
 Scale and Financial Strength: Reliance is India's largest private sector
company, with significant financial resources. This allows for large-scale investments,
expansion, and risk-taking.
 Access to Technology and Innovation: Reliance invests heavily in research
and development, enabling it to introduce new products, improve processes, and adapt
to changing market needs.
 Strong Distribution Network: Reliance has a vast distribution network across
India, reaching a wide consumer base. This network facilitates efficient product
delivery and customer reach.
 Integrated Business Model: Reliance's diversified operations across energy,
petrochemicals, retail, and telecom create synergies and cost advantages. This
integration allows for cross-selling, optimization of resources, and better risk
management.

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COMPETITIVE RIVALRY AMONG FIRMS:

1. Reliance O2C & Its Competitors:

The base of Reliance Industries Limited, on which it stands, is its O2C business as also most
of the current revenue comes, it faces its competition with the below-mentioned companies.

1. Oil and Natural Gas Corporation (ONGC)

2. Indian Oil Corporation Limited (IOCL)
3. Bharat Petroleum Corporation Limited (BPCL)

Reliance O2C ranges itself in categories such as Petrochemicals, Oil Refining and Oil
exploration and Petroleum products it competes against a group of government entities like
ONGC, BPCL and IOCL. Reliance O2C apart is that it constantly reinvests its profit in making
the process better whereas the Government being a majority holder of the companies like
ONGC, BPCL and IOCL, takes out a hefty profit in its account as dividend every year.

2. Reliance Jio & Its Competitors:

Reliance Jio is the fast-growing subsidiary of the conglomerate and has gained a good market
share since it first launched back in 2016 by offering 4G services free of cost for a year.
It has been unstoppable in adding new customers every year compared to its competitors like
Vodafone Idea, Airtel and BSNL. Jio as Airtel has been working hard and has also been
successful in adding more customers than Jio since the Covid-19 pandemic. the other
competitors that are Vodafone Idea and BSNL have lost more customers than ever due to their
poor quality of customer service and experience.

3. Reliance Retail & Its Competitors:

Reliance Industries Limited has been focusing on the retail business for years now but in the
last two to three years it has increased its focus on this segment. It has acquired a lot of retail
companies and startups in the last two to three years and thus making its intentions clear of
establishing itself as “The Retail Leader”. The retail arm of Reliance has been working on
conquering both the online and offline mode of retail by acquiring the Future Group and
launching Jio Mart.
Its primary competitors are Dmart, Amazon and Flipkart, all its competitors are working along
the same lines of increasing their presence both online and offline either through acquisitions
or through building things from scratch.

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 CHAPTER 2
Introduction to Topic and Problem Statement

Problem Identification

People choose Reliance as a Brand:

 Strong Brand Reputation: Reliance has built a strong and trusted brand reputation
over the years. It is known for its quality products and services, and its commitment to
customer satisfaction.

 Diverse Product Range: Reliance offers a wide range of products and services,
catering to the needs of a diverse customer base. This includes telecommunications, retail,
energy, and financial services.

 Innovative Products and Services: Reliance is known for its innovative products
and services, such as the Jio telecom network, which disrupted the Indian telecom market.

 Extensive Distribution Network: Reliance has a vast distribution network across

India, making its products and services easily accessible to consumers.

 Customer Loyalty Programs: Reliance offers various customer loyalty programs,

such as Jio Rewards, which provide additional benefits to customers.

Work Environment at Reliance Over Other Brands:

Diverse Opportunities: Reliance operates in multiple sectors, providing a wide range of

career paths and opportunities for growth.

State-of-the-art Facilities: Many Reliance offices and campuses boast modern

infrastructure and amenities, contributing to a comfortable work environment.

23
Employee Development: Reliance often invests in employee training and development
programs, fostering a culture of continuous learning.

Competitive Compensation: The company generally offers competitive salaries and

benefits packages.

Work-Life Balance: While the intensity can vary across roles and departments, Reliance
often strives to maintain a healthy work-life balance for its employees.

CHAPTER 3
Research Methodology

Research Methodology:
A research methodology involves specific techniques that are adopted in research process to
collect, assemble and evaluate data. It defines those tools that are used to gather relevant
information in a specific research study. It is the systematic investigation into and study of
materials and sources in order to establish facts and reach new conclusions.

A). Primary Research: Using a variety of tools like LinkedIn, Websites like Naukri. Com,
Naukri Launcher was conducted, and used in the primary research. Numerous types of
resumes and cv were collected and shortlisted, then interviews were conducted. Essentially, it
was viewed from two angles: the company’s standpoint and the HR talent acquisition team.

B). Secondary Study: In order to understand all the prior research, use of MS Excel was there
to make Compensation records, Interest checks and Scheduling formatting was created and
sent to HR talent acquisition team on their mail Id’s so that interview can be scheduled of
candidates in the given time slots, The research article includes numerous references to our
secondary research. The fundamental goal of secondary research is to provide knowledge to
support the activities resulting from primary research.

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Objectives of study:

 To Identify and attract the qualified potential candidates.

 To find out why to build a strong research team for effective output.
 To find out why candidates are facing issues during hiring.

ANALYSIS OF THE STUDY:

The purpose of the study is to determine, to conduct a comprehensive analysis of talent
acquisition at Reliance Industries, there are various aspects of the recruitment and selection
processes. The study focuses on conducting interviews with HR professionals at reliance
industries ltd. To collaborate with the recruitment team, and their perspectives on the overall
talent acquisition process. Understand the steps involved in their selection process, including
screening resumes, conducting interviews, and using assessment tools, Assess the technology
and tools for recruitment processes such as ATS (Applicant Tracking System), AI powered
Recruitment tools. Identify the strengths, pinpoint areas where they could improve such as
diversifying their recruitment channels, enhancing their candidate experience.

Research Method:

1. Surveys and Questionnaires:

 Purpose: To gather quantitative data from a large sample of respondents.
 Method: Researchers create structured questionnaires with closed-ended and open-
ended questions. These surveys can be administered online, through email, or in
person.
 Data Analysis: Statistical analysis techniques are used to analyze the collected data,
identifying trends, patterns, and correlations.
 Example: A survey can be used to assess candidate satisfaction with the recruitment
process, identify areas for improvement, and measure the effectiveness of different
recruitment channels.

2. Interviews:
 Purpose: To gather qualitative data through in-depth conversations with
individuals.
 Method: Researchers conduct one-on-one interviews with candidates, hiring
managers, and HR professionals. These interviews can be structured, semi-
structured, or unstructured.
 Data Analysis: The collected data is analyzed thematically to identify key themes,
patterns, and insights.
 Example: Interviews can be used to understand the challenges and opportunities in
talent acquisition, explore the candidate experience, and identify best practices for
attracting and retaining top talent.

25
The objective of the thesis is to gather and examine industry viewpoints, hence the
qualitative method was chosen.

Questionnaires:
A useful component of the research effort was the questionnaire. Questionnaires was popular
research methods because they offer a fast, efficient and inexpensive means of gathering large
amounts of information from sizeable sample volumes. The tools used were particularly
effective for measuring subject behavior, preferences, intentions, attitudes and opinions.

Main Objectives of Questionnaire

 Identifying Pain Points: Pinpoint areas where the process could be improved, such
as communication, timeliness, or overall experience.

 Identifying Strengths and Weaknesses: Determine what aspects of the

company's brand are most appealing and where improvements are needed.

 Enhancing Employer Brand: Use insights to refine the company's employer

branding strategy and attract the right talent.

 Effectiveness Assessment: Evaluate the effectiveness of different recruitment

channels, sourcing strategies, and selection methods.

 Optimizing the Process: Use data to optimize the recruitment process, reduce time-
to-hire, and improve the quality of hires.

 Gauging Satisfaction: Measure how satisfied candidates are with the recruitment
process, from initial application to final decision.

 Improving Future Processes: Use feedback to enhance the candidate experience

and attract top talent.

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 CHAPTER 4
Data Analysis and Interpretation

27
28
29
DATA ANALYSIS AND RESULT

Data analysis is the process of systematically collecting, cleaning, transforming, describing,

modelling, and interpreting data, generally employing statistical techniques. Data analysis is
an important part of both scientific research and business, where demand has grown in recent
years for data-driven decision making. It is helpful in gaining useful insights from datasets,
which can then be used to make operational decisions or guide future research.
Importance

1. Identifying Our Effective Recruitment Channels:

Data analysis helps identify the most effective recruitment channels, whether it's job boards,
social media, or employee referrals. By understanding the performance of different
channels, organizations can allocate resources strategically.

2. Improving Our Candidate Experience:

Data-driven insights can help personalize communication with candidates, making them
feel valued and improving their overall experience. Analyzing candidate journey data can
identify bottlenecks and pain points, enabling organizations to streamline the application
and interview process.

3. Enhancing Hiring Decision-Making:

Data-driven decision-making can help minimize bias in the hiring process, ensuring fairness
and equity. By analyzing historical data organizations can identify key attributes and
behaviors that correlate with job performance.

4. Measuring Recruitment Effectiveness:

By measuring the impact of recruitment strategies, organizations can assess their return on
investment. Data analysis allows organizations to track key metrics like time-to-fill, cost-
per-hire, and quality-of-hire.

5. Forecasting Future Talent Needs:

By anticipating future demand, organizations can proactively plan their recruitment
strategies. Analyzing historical data on hiring trends and business growth can help predict
future talent needs.

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6. Building a Diverse and Inclusive Workforce:
By tracking diversity metrics, organizations can take steps to promote diversity and
inclusion in their workforce. Data analysis can help identify biases in the hiring process,
such as gender or racial bias.

Need for the Study:

In today's dynamic business environment, attracting and retaining top talent is essential for
gaining a competitive edge. A strong talent acquisition strategy helps organizations find the
best individuals who align with their goals and values, driving innovation and success. A
skilled and motivated workforce is the backbone of any successful organization. By
effectively identifying, attracting, and hiring the right talent, companies can fuel their
growth, expand into new markets, and achieve their strategic objectives. I have also
collected the resumes (CV’s) of different specialization/fields. From Naukri launcher,
Naukri.com, there are many websites through which provide the data of the employees, how
many employees were hired and how many employees left the job.

A strong talent acquisition process can significantly impact an organization's employer

brand. By providing a positive candidate experience and demonstrating a commitment to
attracting and retaining top talent, companies can build a strong reputation and attract even
more qualified individuals. By identifying and developing high-potential employees,
organizations can ensure a smooth transition and continuity of leadership. Effective talent
acquisition strategies are crucial for building a strong talent pipeline and preparing for
future leadership needs. By fostering a culture of inclusivity and attracting a wide range of
talent, organizations can encourage innovation and creativity, leading to new products,
services, and solutions.

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 CHAPTER 5
Description of the assigned work, challenges faced, and final
outcomes of work completed

Talent Acquisition (Hiring Candidates) at Reliance Industries

Ltd.

According to my work which was assigned, my viewpoints, opinions while thinking about
specific preferences which Reliance Industries Ltd. see while hiring that candidates who are
having specific skills like technical skills, proficiency in relevant technical skills is essential
for many roles, candidates with experience in relevant industries or fields are preferred. The
ability to think critically and solve problems is highly valued. Reliance often seeks candidates
with leadership qualities and the ability to take initiative. The ability to adapt to change and
learn new things is important in a fast-paced environment.

This study involves about Talent Acquisition – HRBP at Reliance Industries Ltd. that to hire
and retain the top talent in the organization. The main focus of this research is to understand
that why candidates apply/candidate’s profiles are shortlisted for Reliance Industries Ltd. The
ultimate aim is to understand the hiring process, gaining valuable insights from the feedback
of candidates.

Here are some classifications of respondents divided on the factors like Experience level,
Qualification.

Based on Experience Level

S. No Experience Level No. of Candidates % of Candidates
1. Degree 50 50
2. Technical Skills 35 35
3. Years of Experience 15 15
100 100

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 Experience Level
50%
45%
40%
35%
30%
25%
20%
15%
10%
5%
0%
Recession Stage Growth Stage Hiring

Based on Skill sets

S. No Skill Sets No. of Candidates % of Candidates
1. Work Experience 40 40
2. Knowledge 60 60
100 100

Period of Hiring

27%
Recession Stage
Growth Stage

73%

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Period of Hiring
Recession Stage 40%
Growth Stage 15%
Hiring 45%
100

Period of Hiring

40%
45% Recession Stage
Growth Stage
Hiring
15%

During recession period hiring is in decline stage, if we compare it with starting year of
January.

FINDINGS

 Assessing the availability of talent in the market for specific roles and skills.
 Measuring the duration of the recruitment process from job posting to hire.
 Identifying the most effective channels for attracting and hiring top talent (e.g., job
boards, referrals, social media).
 Evaluating the overall candidate experience throughout the recruitment process.
 Assessing the performance and retention of new hires.
 Understanding how the organization is perceived by potential candidates.
 Evaluating the effectiveness of recruitment tools and software (e.g., applicant
tracking systems, video interviewing platforms).
 Identifying specific skill gaps and talent shortages.

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  Assessing the organization's efforts to attract and retain a diverse workforce.
 Evaluating the impact of remote work on recruitment strategies and practices.

Some Brief looks from my internship experiences with the Reliance

Industries Ltd. and Interaction with mentor:

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 CHAPTER 6

Results, Conclusion, Recommendations & Findings

Final Results (Outcome)

I used to schedule interviews of candidates, make their Interest checks and Compensation
details.

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40
41
42
43
Feedback From Candidates

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 Conclusion

In the very competitive business environment of today, companies must maintain and meet
the requirements. talent acquisition is a critical function for organizations aiming to build
high-performing teams and achieve long-term success. It involves a strategic approach to
attracting, recruiting, and onboarding top talent who align with the organization's goals and
values.
Effective talent acquisition practices contribute to a positive employer brand, enhance
organizational agility, and drive innovation. By prioritizing talent acquisition, organizations
can secure a competitive edge in today's dynamic business landscape.

Reliance, as a large and diverse conglomerate, recognizes the importance of talent

acquisition in driving its growth and innovation. The company employs a multi-faceted
approach to attract and retain top talent, including campus recruitment, employee referrals,
and digital platforms. Reliance also invests in employee development and offers
competitive compensation and benefits packages to create a positive and engaging work
environment.
Reliance continues to expand its operations, it faces challenges in attracting and retaining
talent in a competitive market. The company needs to adapt its talent acquisition strategies
to meet the evolving needs of the workforce and to ensure that it remains an employer of
choice, it is imperative to stay ahead of evolving industry trends and emerging technologies.
By continuously refining its talent acquisition practices and adapting to the changing
landscape, Reliance can ensure a sustainable pipeline of skilled talent to fuel its future
endeavours.

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 Recommendations

Strengthen Employer Branding: The first and foremost recommendation is to

continue investing in employer branding initiatives to attract top talent and build a strong
employer reputation.

Invest in Talent Development: The second recommendation is to prioritize employee

training and development programs to upskill the workforce and retain top talent.

Foster a Strong Employee Value Proposition (EVP): The third recommendation

is to develop a compelling EVP that highlights career growth opportunities, work-life
balance, and a positive work culture.

Enhance Candidate Experience: The fourth recommendation is to provide a

seamless and positive candidate experience throughout the recruitment process, from initial
application to onboarding.

Diversify Talent Pools: The fifth recommendation is to expand recruitment efforts to

include diverse talent pools, such as women, minorities, and individuals with disabilities.

Collaborate with Educational Institutions: The sixth recommendation is to

partner with universities and colleges to build talent pipelines and identify high-potential
candidates.

Utilize Social-Media: Another recommendation is to leverage social media platforms to

engage with potential candidates, share company culture, and promote job openings.

Implement Data-Driven Decision Making: Reliance can make use of data

analytics to track key metrics, identify trends, and optimize recruitment strategies.

Stay Updated on Industry Trends: The last recommendation is to continuously

monitor industry trends and emerging technologies to adapt talent acquisition practices
accordingly.

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 Findings

Strong Employer Branding: Reliance has successfully cultivated a strong employer

brand, positioning itself as an attractive employer for top talent.

Innovative Recruitment Technologies: The company leverages cutting-edge

recruitment technologies to streamline processes and enhance candidate experience.

Focus on Employee Engagement: Reliance prioritizes employee engagement

initiatives to foster a positive work culture and retain top talent.

Emphasis on Talent Development: The company invests in talent development

programs to upskill employees and prepare them for future roles.

Diverse Talent Pool: Reliance actively seeks to attract and retain a diverse workforce,
reflecting the diversity of its customers and markets.

Strategic Partnerships: The company collaborates with educational institutions and

industry partners to build strong talent pipelines.

Agile and Adaptive: The company is agile and adaptable to changing market conditions
and industry trends, ensuring its talent acquisition practices remain relevant.

Global Talent Acquisition: Reliance has a global talent acquisition strategy to attract
top talent from around the world.

Continuous Improvement: The company is committed to continuous improvement and

regularly evaluates its talent acquisition processes to identify areas for optimization.

Employee Referral Programs: Reliance encourages employee referrals to attract top

talent.

Continuous Improvement: The company continuously evaluates and improves its

talent acquisition strategies.

Challenges in Scaling Talent Acquisition: As Reliance continues to grow, it faces

challenges in scaling its talent acquisition efforts.

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 CHAPTER 7
References/Bibliography

Websites

https://www.ril.com/home
https://en.wikipedia.org/wiki/Reliance_Industries
https://economictimes.indiatimes.com/reliance-industries-
ltd/stocks/companyid-13215.cms
https://in.linkedin.com/company/reliance/jobs
https://www.business-standard.com/markets/reliance-industries-
ltd-share-price-476.html

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