Sample Project
Sample Project
CHAPTER ONE
Introduction
production of goods and rendering services on a large scale to other individuals, corporate
bodies and public or private establishments. They are usually tasked with multiple job
of their work. Oftentimes also, deadlines accompany most production jobs that are given,
such that extra amount of hours, sometimes beyond the regular/usual working hours, need to
be invested to get the job accomplished. And although accomplishing these jobs are the
collective responsibility of the workers, their various job descriptions at each of these stages,
effort, zeal, dedication and energy. These are what the present study stand to accomplish.
committed, passionate, involved and enthusiastic about the job or not. The art of committing
totally and wholeheartedly to the job from start to finish despite the demands of the job, is
to emphasize positive organisational behaviour concepts and positive emotions (Bakker &
Schaufeli, 2008; May, Gilson, & Harter, 2004). These include concepts such as optimism,
trust and engagement. Much of the earlier organisational behaviour research focused on
negative concepts and emotions such as job dissatisfaction, alienation, burnout, and intent to
quit. Interestingly, this study is aimed at filling these knowledge gaps by studying concepts
such as organisational constraint, ethical leadership and occupational self-efficacy. And how
The term work engagement was first coined by Kahn (1990) and he was one of the first
to establish a theoretical basis for work engagement and who referred to it as workers’
Maslach and Leiter (1997) in their opinion defined engagement as the opposite of
burnout; engaged employees have a sense of energetic and effective connection with their
work and is characterized by energy, involvement and professional efficacy – the direct
opposites of the three core burnout dimensions. Saks (2006) recently defined work
engagement as a construct that includes long term emotional involvement with the work role,
Saks (2006) and Wagner and Harter (2006) emphasized its consequential side, indicating it
exerts its positive influence on workers’ motivation and several positive organisational
outcomes.
characterised by vigour, dedication and absorption (Schaufeli et al., 2002). In essence work
engagement captures how workers experience their work, as stimulating and energetic and
something to which they really want to devote time and effort (the vigour component) as a
significant and meaningful pursuit (dedication); and as engrossing and something on which
they are fully concentrated (absorption) (Bakker & Demerouti, 2008). Vigour is characterised
by high levels of energy and mental resilience while working, the willingness to invest effort
in one’s work, and persistence even in the face of difficulties. Dedication refers to being
concentrated and happily engrossed in one’s work, whereby time passes quickly and one has
Qualitative research that revealed that engaged employees are highly energetic, self-
efficacious individuals who exercise influence over events that affect their lives (Schaufeli &
Bakker, 2001). Organisations need to leash the talents and motivations of their employees if
they are to achieve peak performance (Burke & Copper. 2007; Leiter & Bakker, 2010;
Ketzenbach, 2000). One of the best ways for organisations to have a connective advantage
over others is to physically, psychologically and emotionally engage employees in their jobs
Employees who are engaged in their work are fully connected with their work roles.
They are bursting with energy, dedicated to their work, and immersed in their work activities.
Engagement refers to focused energy that is directed towards organisational goals (Macey,
Schneider, 2008). Engaged employees are more likely to work harder through increased level
There are several reason why engaged workers performs better than non-engaged
workers (Demerouti & Cropanzano, 2010), but one of the most convincing argument is that
engaged employees often experience positive emotions, including happiness, joy, and
that they build a variety of personal resources (Fredrickson, 2001). Personal resources are
positive self-evaluation that are linked to resiliency and refer to individual’s sense of their
ability to successfully control and have an impact on their environment (Hobfoll, Johnson,
Ennis, & Jackson, 2003). These resources may include physical resources (e.g. physical
skills, health), social resources (e.g. friendship, social support networks), intellectual
optimism). These personal resources can be used to cope with the job demands and to
Job resources such as social support, coaching or performance feedback may play either
motivators, job resources, by fulfilling basic human needs such as the needs for competence,
belongingness and autonomy cultivate individuals’ growth and development (Deci & Ryan,
1985). For instance, an effective training and development strategy increases job competence
whereas job control and social support satisfy the need for autonomy and the need to belong,
respectively. As extrinsic motivators job resources inspire employees to exert effort in their
work and as a result increase the chances that the employees will be able to complete their
tasks successfully and consequently attain their work goals (Bakker & Demerouti, 2007;
Schaufeli & Bakker, 2004). In both cases, it is likely that the availability of job resources
augments employees’ work engagement, whereas their absence may obstruct goal
accomplishment and as a result breed feelings of frustration and failure (Bakker &
Demerouti, 2007).
the same work team increases performance. Crossover or emotional contagion can be defined
as the transfer of positive (or negative) experiences from one person to the other (Bakker,
Westman & van Emmerik, 2001). If colleagues influence each other with their work
According to Grant and Ashford (2008), employees do not just let life happen to them.
Rather they try to affect, shape, curtail, expand and temper what happens in their lives.
6
Employees may actively change the design of their jobs by choosing tasks, negotiating
different job content, and assigning meaning to their tasks or jobs (Parker & Ohly, 2008).
fluctuations in the experiences of work engagement for a particular individual. In many work
setting, there are specific times and periods during which it is necessary that employees are
highly engaged, for example, when making an important presentation to a new customer or
The driving force behind the importance of work engagement is that it has positive
consequences for the organisation. For example, empirical research on work engagement
increased job satisfaction, lower absenteeism and turnover rates, improved health and well-
being, more extra role behaviours, higher performance and a greater exhibition of personal
initiative, proactive behaviour and learning motivation (Schaufeli & Salanova, 2007). Thus
investing in conditions, which foster work engagement among employees is vital for the
translating ability and effort into high levels of job performance. Organisational constraints
are limiting factors stemming from the organisation such as fundamentals, internal customers,
resources, and production capabilities. These constraints are the forces that every
organisation must contend with in order to execute its strategy. Each organisation has its own
unique set of constraints that collectively influence its competitive position in its industry.
Some of the few basic constraints that businesses typically face include: time, assets, liquid
organisational culture, risk tolerance and so on. As an important job stressor, organisational
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constraints (e.g., lack of resources) prevent employees from translating their motivation and
stressful aspects of jobs (normally termed stressors) and the reputed results of stressor
exposure (normally termed strains). Although several diverse theoretical models of the
process by which stressors impact employees exist (e.g., Ivancevich & Matteson, 1980; Jex,
in press; Jex & Beehr, 1991; Kahn & Byosiere, 1992), most models propose that employees
are exposed to stressful working conditions, these conditions are perceived, and finally
employees exhibit strains, which can include behaviours (e.g., increased smoking), physical
Organisational constraints as one of the job stressors have been rarely studied. The
Organisational Constraints Scale (OCS) was developed by Peters & O’Conor (1980) and
intended to measure constraints on performance at work. The OCS contained one item for
each of the constraints areas. Although situational constraint is treated as a single variable,
individual items of the scale are not considered parallel forms of the same construct. Having
poor equipment, for example, is not equivalent to being interrupted by co-workers. Although
we might sum the number of constraints, presuming that the larger the number, the more
constraints, we would not expect the individual items to be highly and uniformly inter-
correlated. Because situational constraints, by definition, are things that interfere with job
strains, such as frustration and job dissatisfaction (Peters & O'Connor, 1988; Villanova &
Roman, 1993), and the by-product of job dissatisfaction, intention of quitting (e.g., Carsten &
Spector, 1987). They further predicted that situational constraints would be positively related
to physical symptoms typically associated with job stress. Given the frustration likely
associated with constraints, it is quite possible that these may have physical manifestations.
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engage in a particular job. For instance, in a situation where there are no adequate finances or
instruments to carry out a particular tasks, the employees tend to be withdrawn or participate
less in that task. And when these sources of constraints are being looked into and taken care
of properly, then the employees could start to get more engaged in their work. When the
working environment is very conducive, they would not want to leave very early or always
give excuses for why the job will not be done, and most of all the job will be done accurately
and satisfactorily.
possibility that the leadership style operated (ethical leadership), is the reason for this
commitment is high and therefore requires exploration. Ethical leadership is among one of
factors which may influence work engagement among industrial workers. For employees to
perform optimally, it is possible that the behaviour of their leader could influence them. As
such, one type of leadership that is of interest in the present study is ethical leadership.
Ethical leadership has been the most basic construct that has wide currency among scholars
and practicing managers alike as a tool to encourage staffs to have a sense of identification in
their jobs (Avolio, Walumbwa, & Weber, 2009; Brown, Trevino, & Harrison, 2005). Ethical
through personal actions and interpersonal relationships, and the promotion of such conduct
et al., 2005, p. 120). Kanungo (2001) noted that ethical leaders engage in acts and behaviours
that benefit others, and at the same time, they refrain from behaviours that can cause any
harm to others.
Leadership has been considered as a major factor that has an indisputable influence on
employee performance in any kind of organisation (Ogbonna & Harris, 2000). But how
9
employees perform under different kinds of leadership has been a point of contention among
researchers and scholars alike (Gadot, 2006). Studies have shown that employee performance
increases under an extraverted leadership when employees are passive, and if employees are
proactive result will be opposite (Gadot, 2006). Wang et al. (2005) stated that leadership has
performance is a clarion call for organisations in the midst of continual rising challenges due
to scandals and unethical behaviours. Brown et al. (2005) suggested that ethical leadership
behaviour plays an important role in promoting enhanced employee attitudes and behaviours
researchers that organisational goals are unattainable without the enduring identification of
Ethical leadership may present a style of leadership that can address the issue of
enhanced employee outcomes (Brown et al, 2005). That is why corporate executives are
goals through improved effectiveness and efficiency (Burton & Obel, 2001). The success and
Because leadership is an influential process (Ciulla, 1995; Yukl, 2002), organisational goals
are partly dependent on leaders’ abilities to inspire organisational members to work towards
those goals through increased performance. A leader’s capacity to affect employee attitudes
and behaviours can be measured by a variety of factors including employee job performance,
job involvement, and organisational identification (Daft, 2004; McShane & von Glinow,
2010).
Thus, ethical leaders can effectively achieve greater performance within organisations
by exhibiting qualities that will influence employees to work harder. This will at the long run
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assist organisations to achieve their goals and objective optimally. Ethical leaders affect
levels (Drucker, 2001). The construct domain of ethical leadership is broad, and several
different types of values may be relevant to the employee’s identification with the
organisation including altruism, compassion, honest, fairness and justice. Positive employee
attitudes and behaviours are potential indicators of increased job performance (Tanner,
Brugger, van Schie & Lebherz, 2010). Ethical leadership is also indicated by behaviours
reflecting these organisational values. Examples include being very supportive and helpful
when an employee has a problem, being fair when distributing rewards and benefits to
employees, being open and honest when communicating to employees, making sacrifices to
benefit others, talking about the importance of the organisational values, setting clear ethical
standards for the work, keeping actions consistent with espoused organisational values, and
holding people accountable for ethical and unethical actions (Brown et al., 2005).
standards and holding followers accountable for ethical conduct. Resick, Hanges, Dickson,
and Mitchelson (2006) identified six key attributes that characterised ethical leadership which
motivation; encouraging and empowering; and managing ethical accountability. These unique
qualities that characterised ethical leaders make them different from other leaders of
corporate organisations. The role of ethical leadership in influencing the performance of the
consideration (Brown et al., 2005). Bello (2012) asserts that the idealized influence allows a
more reliable and integrative process of business practice based on moral characterization,
strong concerns for self and others and a demonstration of ethical values. In view of this,
Bennis and Nanus (2007) highlight a foundational tenet that is embedded in the vision
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creation and vision fulfilment. With regard to this, it is plausible to note that ethical
in that an engaged employee demonstrates the willingness to put extra effort into the work
and to reach optimal performance. Because the relationship between leaders and followers is
so important in the company, leadership is a key aspects that should be considered, especially
when it can contribute to the presence of employee work engagement. Ethical leadership is
considered important, because, together with leader integrity, it promotes effective interaction
between leaders and their followers. According to Brown and Trevino (2006), ethical leaders
are perceived as honest and trustworthy, which is necessary for healthy working
relationships.
When employees are treated in a fair and respectful way by their leaders, they are likely
to think about their relationship with their leader in terms of social exchange (Blau, 1964)
rather than economic exchange. Furthermore, they are likely to reciprocate by putting extra
effort into their work, through enhanced job dedication (Brown et al., 2005) and willing to
become more actively engaged in work (Macey et al., 2009). When an employee has the
freedom to make decisions and take action without consulting the supervisor all the time, it
can result in work engagement (Macey et al., 2009). Bellingham (2003) states that ethical
leaders want to empower employees through training and support and they want to provide
freedom to their employees to show initiative through responsibility and authority. Ethical
leaders take their followers into consideration and through open communication (Brown &
Trevino, 2006) make it clear what the organisation’s goals are and what is expected from
subordinates, which leads to employee engagement in their work (Macey et al., 2009). Brown
et al. (2005) found a positive correlation between ethical leadership and job dedication, which
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is a major element of work engagement (Schaufeli & Bakker, 2003). Through regression
analysis, Den Hartog and Belschak (2012) confirmed that ethical leadership has a positive
relationship with work engagement. They found that followers tend to report higher
engagement in their work when they perceive their leaders as acting ethically.
Self-efficacy is the belief that one is capable of performing in a certain manner to attain a
certain set of goals. Occupational self-efficacy can be used to assess “self-efficacy over
different jobs, organisations, levels, etc. Occupational self-efficacy can be used to predict
work related variables such as commitment and performance which shows that occupational
self-efficacy has value in organisation and it is not only relevant for existing staff but also for
capability to perform in a certain manner so as to achieve the goals of his or her organisation.
According to Schwarzer and Hallum (2008), people will be more incline to take on a task if
they believe they can succeed in their occupation. People generally avoid tasks where their
self-efficacy is low but engage in tasks where their self-efficacy is high. Occupational self-
efficacy beliefs can be viewed as a major mediator of behaviour and behaviour change
Research shows that the “optimum” level of self-efficacy is a little above ability. This
encourages tackling challenging tasks and gaining valuable experience. People with high
sense of self-efficacy persist longer in facing obstacles and set themselves more challenging
obstacles he or she found in their workplace and be able to tackle it and set to achieve
challenging goals. The stronger the self-efficacy or mastery experience, the more active the
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effort will be. Self-efficacy beliefs can enhance human accomplishment and well-being in
countless ways like they influence the choices people make and the courses of action they
pursue. One tends to select tasks and activities in which one feels competent and confident
and avoid those in which one does not feel confident about.
that related to various jobs and professions. Occupational self-efficacy can be seen as a sense
of confidence that is related to the workplace and can be viewed as one’s sense of conviction
that one can perform behaviour that are relevant to one’s job and that one has the ability to
successfully fulfil work-related tasks (Rigotti, Schyns, & Mohr, 2008). It is important to
enable people positive well-being and to reduce the effect of burnout. Self-efficacy is
concerned with how effectively an individual will be able to deal with a prospective situation
or problem. Bandura (1997) states that self-efficacy should not be seen as a trait but must be
Self-efficacy affects how people respond to failure. For example, a person with high
self-efficacy in regards to mathematics may attribute a poor result to a harder than usual test,
feeling sick, insufficient preparation while a person with low self-efficacy will attribute the
result to poor ability in mathematics (Luthans & Peterson, 2002). According to Grassley
(2008), general self-efficacy is commonly understood as domain specific, that is, one can
have more or less firm self-beliefs in different domain or particular situation of functioning,
therefore occupational self-efficacy goes with the general self-efficacy proposed by Grassley
organisation.
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It is one thing to consider the way the employees perceive their job and it is another to
consider the way they perceive themselves. If an employee does see chances of carrying out a
particular job successfully, then there is little or no chances of getting engaged in that work.
Employees work engagement level can be determined by their level of self-efficacy, and of
course high level of self-efficacy comes with commitment and motivation to accomplish a
task.
engagement and other potential factors intended to increase or decrease this engagement, is a
It is on these account that the present research seeks to examine the predictive roles
engagement among workers in manufacturing industries. To fill the gaps in literature, this
in manufacturing industries?
manufacturing industries?
manufacturing industries?
Purpose of Study
The purpose of the present study is to investigate the role organisational constraint,
ethical leadership and occupational self-efficacy will play in predicting work engagement
manufacturing industries
manufacturing industries
manufacturing industries
Work engagement: This refers to a positive, fulfilling, wok-related state of mind that is
Organisational constraint: This refers to situations or things that prevent employees from
translating ability and effort into high levels of job performance as measured by
through personal actions and interpersonal relationships, and the promotion of such conduct
CHAPTER TWO
Literature Review
The current chapter tries to review and summarize some of these theories and the
empirical works on these issues of interest in this study. It is divided into two major sections,
Theoretical Review
For the purpose of this research, the following theories will be reviewed:
a new theory of stress, since the 1980s. COR theory is a comprehensive motivational stress
theory. At the foundation of the theory is the assertion that individuals strive to obtain, retain,
protect and foster those things they most value. These valued entities are termed resources. A
general assumption of Hobfoll's theory is that an individual has some resources at his/her
disposal which he/she greatly appreciates and is inclined to protect and never loose them.
According to Hobfoll’s (1989) conservation of resource (COR) model, people strive to build
and protect their resources. Hobfoll and Freedy (1993) argued that major sources of job stress
are (a) being threatened with resource loss, (b) an actual loss of the resources required to
sustain the individual, or (c) failing to gain resources after resource investment. From this
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perspective, resources are defined as things that one values, specifically objects, states, and
conditions (Halbesleben, Paustian-Underdal, & Westman, 2014). COR states that loss of
these types of resources will drive individuals into certain levels of stress (Hobfoll, 1989)
This perspective bears marked similarity with the P–E fit model, specifically in that
both approaches examine the interaction of the person and the environment, and the degree of
correspondence between demands in the environment and the individual’s resources to deal
with those demands. One key difference (outlined by Hobfoll, 2001) is that the P–E fit model
focuses predominantly on people’s perceptions of fit, whereas COR theory incorporates more
objective indicators of actual fit. Nevertheless, there is considerable overlap between these
approaches.
Exchange Theory
Exchange theory was first promulgated by Emerson (1976) and was applied by Saks
interact overtime, they experience and reciprocate the support and assistance of the other
person, usually referred to as the norm of reciprocity (Blau, 1983). For example, if employees
perceive justice and fairness in the organisation, these employees will experience an
obligation reciprocate at some time in the future, offering a form of assistance that is equal in
magnitude. If this norm of reciprocity is fulfilled, a trusting and loyal relationship evokes.
obligation to the organisation. That is, if organisation offer support to their employees, these
employees feel obliged to become cognitively, emotionally, and physically engaged in their
work role. They feel they should direct constructive behaviours, such as positive attitudes,
towards the organisation. Consistent with this perspective, when organisations do offer
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support and resources, employees do indeed report levels of engagement (Saks, 2006). The
exchange theory also states that employees who are provided with enriched and challenging
According to exchange theory, when both parties abide by the exchange rules, the result
will be a more trusting and loyal relationship and mutual commitments (Cropanzo &
Mitchell, 2005). Hence, individuals who are more engaged are likely to be in more trusting
and high-equality relationships with their employer and will, therefore, be more likely to
Albert Bandura (1986) defined self-efficacy as one’s belief in one’s ability to succeed
in specific situations. One’s sense of self-efficacy can play a role in how one approaches
goals, tasks and challenges. Self-efficacy beliefs provide the foundation for human
motivation, well-being and personal accomplishments. This is because unless people believe
that their actions can produce outcomes they desire, they have little incentive to act or to
persevere in the face of difficulties. The theory of self-efficacy lies at the center of Bandura’s
social cognitive theory, which emphasizes the role of observational learning and social
experience in the development of personality by the actions that the individual has observed
social cognitive theory. Self-efficacy represents the personal perception of external social
factors.
According to Bandura’s theory, people with high self-efficacy that is those who believe
they can perform well are more likely to view difficult tasks as something to be mastered
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rather than something to be avoided. Self-efficacy beliefs help determine the outcomes one
academic skills expect high marks on exams and expect the quality of their work reap
personal and professional benefits while those who lack confidence in their academic skills
get low grades before they begin an examination or enrol in a course. This aspect of self-
efficacy plays a pivotal role in social cognitive theory. In his latest book, Self-Efficacy: The
Exercise of Control (Freeman, 1997), Bandura provides a detailed conceptual analysis and
and change.
The trait theory approach to leadership was one of the earliest theories of leadership,
although it is not fully an articulated theory with well-developed hypothesis. The trait
approach formed the basis of most early leadership research (Gader, 1989). This approach
focuses on the personal attribute (or traits) of a leader such as physical or personal
characteristics, competence, and values. It views leadership solely from the perception of the
individual leader. Implicit in this approach is the assumption that traits produce patterns of
behaviour that are consistent across situations. That is, leadership traits are considered to be
enduring characteristics that people are born with and that remain relatively stable over time
(Muchinsky, 1983).
Trait researchers’ often developed lists of characteristics that they believed were related
to successful leadership. In creating researches mixed together very different attributes. For
example, that list included some leadership traits that are aspects of behaviour and skills, in
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addition to other traits that were related to temperaments and intellectual ability. These lists
This theory was proposed by Albert Bandura (1977, 1986). According to social
learning theory, anything can be learned through direct observation of behaviours and its
consequences. Social learning theory posits that people learn through observing others’
behaviour, attitudes and outcomes of those behaviours. ‘Most human behaviour is learned
observationally through modelling: from observing others, one forms an idea of how new
behaviours are performed, and on later occasions, this coded information serves as a guide for
action’ (Bandura, 1977 p. 22). Social learning theory explains human behaviour in terms of
Brown et al. (2005) used this social learning theory to explain the influence of ethical
leadership on employee job performance. According to this theory, ethical leadership can
lead to job performance. Employees can learn from their leaders on how to perform their
jobs. This process can surely occur when leaders act as role models, by virtue of their
position and roles in the organisation. Through this process, followers can learn what
behaviours are rewarded, expected and punished naturally. By engaging in fair, just, caring
behaviours towards followers and creating a fair working culture, ethical leaders become the
source of ethical conduct and emulation spontaneously. A key point of the departure of the
social learning perspective is that leaders influence their followers by way of demonstrating
appropriate standards so that employees learn and imitate what to do and what not to do by
observing their leaders’ behaviour and this in turn strengthens employee job performance
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(Brown et al., 2005). In particular, because of leaders’ role of authority and the power to
reward and punish, employees pay close attention to and mimic leaders’ behaviour by
engaging in activities that are rewarded and avoiding those that are punished in the
organisation, importantly, these rewards do not need to be direct but can also learned
indirectly in the organisation by observing how others in the organisation are disciplined for
non-compliance and rewarded for doing what is ‘right’. Similarly, a social learning
perspective on ethical leadership proposes that ethical leaders are likely to influence
followers’ self-efficacy and performance because they are attractive and legitimate role
models that seek to help employees reach their potential at work and improve in their job
performance.
Empirical Review
The review of relevant empirical studies is organised under three sub headings:
Boermans et al. (2014) explored the effects of collective team work engagement and
outcomes afterwards. Participants were 971 Dutch peacekeepers within 93 teams who were
deployed between the end of 2008 and beginning of 2010, for an average of 4 months, in the
deployment and 6 months afterwards. Multi‐level regression analyses demonstrated that team
constraints and post‐deployment fatigue symptoms. Team members reported less fatigue
symptoms after deployment if they were part of highly engaged teams during deployment,
particularly when concerns about organisational constraints during deployment were high. In
contrast, low team work engagement was related to more fatigue symptoms, particularly
effects for team work engagement or organisational constraints were found for post‐traumatic
growth.
Elena, Ines, Cinzia, & Piergiorgio (2013) conducted a study to compare work
cross‐sectional survey research was conducted with self‐report questionnaires. The Maslach
Burnout Inventory–General Survey, the Areas of Worklife Scale and four scales from the
Occupational Stress Indicator were administered to a sample of 198 hospital staff (registered
nurses, nurse aides, physicians and physiotherapists), of which 110 participated in the study.
The most significant predictors of energy were workload, mental health and job satisfaction;
the best predictors of involvement were community, workload, mental health and job
satisfaction; professional efficacy was best predicted by values and job satisfaction. In
relation to the second aim, physiotherapists had the highest levels of occupational stress and
disengagement from their work, while nurse aides were the most work‐engaged and job‐
Padula, et al (2012) evaluated the association between occupational stress and work
engagement. Participated in this study were 457 male and female workers of a metallurgical
industry. Subjects answered personal data, and the Job Stress Scale and Utrecht Work
23
Engagement Scale were applied. Results showed an association between occupational stress
and work engagement (P=0,001). The way the individual deals with his frustrations, or rather
Coetzee & de Villiers (2010) examined the relationship between employees’ sources
of job stress, work engagement and career orientations and how they differ with respect to
employment status and age. A sample of 90 employees participated in this study, and a
Sources of Job Stress Scale, the Utrecht Work Engagement Scale and the Career Orientations
Inventory were administered. The results indicated a significant relationship between the
participants’ sources of job stress, levels of work engagement and career orientations.
Significant differences regarding these variables were also detected between males and
females, blacks and whites, temporary and permanently employed participants and the
Schaufeli & Bakker (2004) conducted a study which focuses on burnout and its
positive antipode - engagement. A model was tested in which burnout and engagement have
different predictors and different possible consequences. Structural equation modelling was
used to simultaneously analyse data from four independent occupational samples (total N ¼
1698). Results confirm the hypothesized model indicating that: (1) burnout and engagement
are negatively related, sharing between 10 per cent and 25 per cent of their variances; (2)
burnout is mainly predicted by job demands but also by lack of job resources, whereas
health problems as well as to turnover intention, whereas engagement is related only to the
latter; (4) burnout mediates the relationship between job demands and health problems,
whereas engagement mediates the relationship between job resources and turnover intention.
The fact that burnout and engagement exhibit different patterns of possible causes and
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consequences implies that different intervention strategies should be used when burnout is to
Amos, Gardielle, and Bright (2017) investigated how leader integrity and ethical
leadership can influence trust in the leader and employee work engagement. Data were
various business organisations. Data were analysed by means of item analysis and
confirmatory factor analysis conducted via structural equation modelling. High levels of
reliability were found for the measurement scales. Good model fit was demonstrated for the
measurement and structural models. Empirical support was found for all the postulated
relationships in the structural model. The findings emphasise the key role played by ethical
leaders in creating an ethical and trusting work climate conducive for employee engagement.
relationship between ethical leadership and trust in the leader and the effect these constructs
have on the work engagement of employees. The study on the role of ethical leadership
workforce and a trusting work environment. Data was collected using an electronic web-
based questionnaire comprising three scales, namely the Utrecht Work Engagement Scale
(UWES), Leader Trust Scale (LTS) and the Leadership of Ethics Scale (LES). In total, 204
completed questionnaires were returned. Data was analysed by means of item and
confirmatory factor analysis conducted via structural equation modelling (SEM). High levels
of reliability were found for all the measurement scales used. The results from the structural
equation modelling (SEM) indicated positive relationships between trust in the leader and
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work engagement, between ethical leadership and work engagement and between ethical
leadership and trust in the leader. The findings emphasise the role played by ethical
employee relationships anchored on trust. Future studies should develop the theoretical model
leadership and regulatory focus theory perspectives to examine the mediating role of work
engagement in the relationship between ethical leadership and voice behaviour, and it
addresses the moderating effect of promotion focus on the relationship between ethical
leadership and work engagement. The paper uses a sample of 239 supervisor-subordinate
dyads collected from a large economic research institution in northern Taiwan to test all
hypotheses. The paper finds that ethical leadership facilitates subordinates to engage in their
work and encourages subordinates to speak up. This study also reveals a positive relationship
between ethical leadership and work engagement that is moderated by the subordinate's self-
regulatory focus, which is driven by a focus on promotion. The paper extends ethical
underpinning in support of the link between ethical leadership and voice behaviour. The
results provide new and deeper insights in explaining the impact of ethical leadership on
den Hartog and Belschak (2012) in two multi-source studies, first tested a model
suggesting that work engagement acts as a mediator in the relationships between ethical
counterproductive work behaviour. Next, they focus on whether ethical leadership always
forms an authentic expression of an ethical identity, thus in the second study, they added
leader Machiavellianism to the model. For Machiavellian leaders, the publicly expressed
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identity of ethical leadership is inconsistent with the privately held unethical Machiavellian
norms. Literature on surface acting suggests people can at least to some extent pick up on
such inauthentic displays, making the effects less strong. We thus argue that the positive
effects of ethical leader behaviour are likely to be suppressed when leaders are highly
Machiavellian. Support for this moderated mediation model was found: The effects of ethical
leader behaviour on engagement are less strong when ethical leaders are high as opposed to
low on Machiavellianism.
Chaudhary, Santosh, and Mukesh (2013a) proposed a model and tested it with
climate and work engagement. The sample for the study consisted of 214 business executives
from both public and private sector manufacturing and service organisations with 81.7 % of
them being males. Hypotheses were tested using a cross sectional design with the help of
hierarchical regression analysis. The series of hierarchical regression analyses revealed that
moderated regression analysis provided support for moderating effects of self-efficacy, with
the relationship between climate and engagement being stronger for low self-efficacious
Chaudhary, Santosh, and Mukesh (2013b) analysed the impact of occupational self-
efficacy and its factors on employee engagement. The survey was completed by 78 middle
and senior level executives in select Indian organisations from both private and public
sectors. The Utrecht Work Engagement Scale and Occupational Self-Efficacy Scale were
used. The results clearly show that occupational self-efficacy is correlated positively and is a
27
were all significantly related to employee engagement. Of the six factors of occupational self-
efficacy confidence was found to be most strong predictor of employee engagement. The
small sample size of poses a limit to the extent, to which results can be generalized. This
engagement level of employees. Thus the managers can plan the interventions accordingly to
enhance the employee engagement. This paper enhances one's knowledge of factors linked to
employee engagement.
Chaudhary, Santosh, and Mukesh (2012a) investigated the effects of occupational self-
efficacy and human resource development (HRD) climate on work engagement among
examine the mediating effect of HRD climate on self-efficacy and work engagement
relationship. The sample consisted of 150 business executives from both public and private
sector manufacturing and service organisations in India. Data were collected through both
personal visits and online questionnaires. Correlation and regression analyses were used to
test the research hypotheses. Specifically, Baron and Kenny's method was used for testing the
hypotheses of mediation. A significant relationship was found between all variables in the
study. All the study hypotheses were supported. HRD climate was found to partially mediate
the relationship between occupational self‐efficacy and work engagement. Interestingly, both
HRD climate and self‐efficacy affect work engagement both directly and indirectly through
occupational self-efficacy and therefore predicted that it would positively correlate with
engaged employees from disengaged ones. The results showed that the command and
engaged employees from their non-engaged counterparts. A logistic regression analysis was
differences. The results of the logistic regression supported the findings of the discriminant
analysis.
Simbula, Guglielmi, and Schaufeli (2011) tested the motivational process of the Job
test how job resources, self-efficacy and work engagement are related over time. Results of
structural equation modelling analysis showed that the model with reciprocal relationships
between resources and work engagement exhibited the best fit with the data. Job resources
and self-efficacy had a short- (4 months) and longer term (8 months) lagged effect on work
engagement, but the reverse pattern was true as well: Work engagement had a short and long-
term lagged effect on job resources and self-efficacy. These findings suggest that is important
The theories reviewed are Hobfoll’s conservation of resource model, Exchange theory,
Social Cognitive theory, Trait theory of leadership style and Social Learning theory.
Hobfoll’s (1989) conservation of resource (COR) model posits that people strive to
build and protect their resources. On the basis of the COR model, organisational constraints,
such as lack of supplies, poor equipment, and inadequate help from others, are obstacles in
the workplace that “threaten resource depletion whereby personal investment is not
compensated.
Exchange theory uphold that a give and take (transaction) between the organisation and
Social cognitive theory postulates that people with high self-efficacy that is those who
believe they can perform well are more likely to view difficult tasks as something to be
Trait theory of leadership style postulates that leadership traits exists and produce
patterns of behaviour that are consistent across situations, indicating that focus was on the
personal attributes of leaders such as physical and personal characteristics, competences and
values.
Social learning theory holds that leaders act as role models, by virtue of their position
and roles in the organisation. Through this process followers can learn what behaviours are
The studies reviewed showed that ethical leadership is positively related to work
related to work engagement (Chaudhary, Santosh, & 2012; Simbula, Guglielmi, &Schaufeli,
2011). No previous study has been conducted on organisational constraint and work
This study will investigate the role of organisational constraint, ethical leadership and
industries.
Hypotheses
2. Ethical leadership will not significantly predict work engagement among workers in
manufacturing industries.
CHAPTER THREE
Method
Participants
A total number of three hundred and fifty participants comprising 222 males (63.4%)
and 128 females (36.6%) participated in the present study. The participants were selected
using convenience sampling technique consisting of those who were willing to participate
were selected. The average respondent age of the sample was 30.79 (SD = 3.33, ranging from
24 to 42 years). The participants were selected in four different industries, they include:
Aritec Ventures Nigeria limited, Paxpen duo enterprises, Streams Ultimate concerns, and
Abundance Globe, all in Delta State. Participation was voluntary. With respect to the marital
status of the participants, 74.0% (n=259) were married, 22.0% (n=77) were not married,
while 4.0% (n=14) ticked for others. Then for the level of education attained by the
participants, 12.9% (n=45) has attained the HND/ Bachelor’s degree while 87.1% (n=305)
Instruments
A total of four (4) scales were used in this present study: The Utrecht Work
Leadership Scale (ELS); and Occupational Self-efficacy Scale – Short Form (OSS-SF). A
demographic data questionnaire was used to obtain information about the participants’
Utrecht Work Engagement Scale - 9 (UWES-9) by Schaufeli and Bakker (2006) was
used to measure work engagement. A sample of item from the scale is “At my work, I feel
32
bursting with energy”. Items on three dimensions, vigour, dedication, and absorption are
scored in a seven-point frequency rating scale, ranging from (0) never to (6) always.
Schaufeli and Bakker found a high internal consistency of .85 for the UWES-9. In order to
adapt the UWES-9 for Nigerian samples, it was subjected to reliability test by Ugwu (2013).
The result of the reliability test that was run on UWES-9 using 268 respondents, the item-
total correlation ranged from .41 to .66. For the individual scales, vigour dimension has a
Cronbach’s of .76, dedication has .79, and absorption has .74. The 9 items yielded a
Cronbach’s of .91. The mean score of the three UWES subscales is the bases for interpreting
the scores of respondents. This is achieved by adding the scores on the particular scale or
subscale and dividing the sum by the number of items of the scale or subscale. Hence, the
UWES yields three subscale (vigour, dedication and absorption) scores and/or a total score
that range between 0 and 6 that totals 102 for the full version and 54 for the short version.
High scores on the UWES means that the respondent feels engaged in his/her work while low
score means disengagement at work. A test-retest reliability coefficient of .87 after three
weeks interval was also obtained. This agrees with earlier studies (e.g. Schaufeli, et al., 2002)
In the present study, a revalidation study was conducted by the researcher and the data
obtained from the pilot study conducted using 70 participants from Wintech Industries
Limited in Delta State was subjected to reliability analysis. Cronbach’s Alpha of .83 was
obtained for the Utrecht Work Engagement Scale, which shows that the items are internally
OCS. The Organisational Constraints Scale is an 11-item scale covering each of the
constraints areas discussed in Peters and O'Connor (1980). Each area is assessed with a single
33
item, and a total constraint score is computed as the sum. For each item, the respondent is
asked to indicate how often it is difficult or impossible to do his or her job because of each
item. Response choices range from less than once per month or never, coded 1, to several
times per day, coded 5. High scores represent high levels of constraints, with a possible range
Although the OCS yields a total score, the individual items are not considered parallel
forms of the same underlying construct. Rather this scale was viewed as a causal indicator
scale (Bollen & Lennox, 1991), rather than the traditional effect indicator scale. With the
latter, items are said to be replicates of one another, and in structural equation modeling
terms, responses are the effects of the underlying construct. A causal indicator scale consists
of items which are not manifestations of the same underlying construct, but which combined
constitute the construct (i.e., the items cause the construct). Thus coefficient alpha is not an
appropriate index of reliability for such scales. For example, it would not be said that having
poor equipment is equivalent to having inadequate training. However, having both represents
In the present study, a pilot study was conducted by the researcher using participants
from Wintech Industries Limited and the data collected was subjected to reliability analysis.
Cronbach’s Alpha of .81 was obtained for the Organisational Constraints Scale, which shows
that the items are internally consistent. (See appendix B for details).
This is a 10-item scale developed by Brown et al. (2005) to measure ethical leadership
that could apply to both formal and informal leaders at all organisational levels. Participants
are required to indicate on a 5-point Likert scale ranging from 1 (strongly disagree) to 5
(strongly agree) with higher scores indicating greater ethical leadership behaviour. Examples
34
of items in ELS include, “Has the best interest of employees in mind” and “disciplines
employees who violate ethical standards”. Reliability estimates indicated that ELS
demonstrated excellent internal consistency and were stable over 3 studies <=.92, N=127;
In the present study, a pilot study was conducted by the researcher using participants
from Wintech Industries Limited and the data collected was subjected to reliability analysis.
Cronbach’s Alpha of .75 was obtained for the Ethical Leadership Scale, which shows that the
The Occupational Self-efficacy Scale – Short form (OSS-SF; Rigotti et al., 2008) refers
to a reduced form of the OSS (Schyns & von Collani, 2002). The OSS-SF is composed of six
items that are answered on a Likert scale of six points, ranging from 1 (strongly disagree) to 6
(strongly agree). Higher scores indicated greater levels of self-efficacy while lower scores
indicated lower levels of self-efficacy. An example of some of the items of the scale is ‘When
In the present study, a pilot study was conducted by the researcher using participants
from Wintech Industries Limited and the data collected was subjected to reliability analysis.
Cronbach’s Alpha of .76 was obtained for the Occupational Self-efficacy Scale – Short form,
which shows that the items are internally consistent. (See appendix B for details)
Procedure
in Delta, and sought to be permitted to distribute questionnaires to the workers. After all the
approval was given. The manager assigned a junior staff to help the researcher distribute the
questionnaire.
35
Three hundred and fifty (350) copies of questionnaire containing the four instruments
were distributed to the employees using convenient sampling techniques. Those who gave
consent were given the questionnaires to fill. The researcher explained the nature of the study
to the participants, what they were required to do and who was undertaking the research.
Participants were informed that they were free to withdraw at any stage of the study, without
any prejudice, and that their personal information would remain confidential. They were also
All the participants voluntarily agreed to participate in the study, and were not provided
with any reward for participation. The researcher returned a week later to collect the filled
questionnaire from the junior staff that distributed them. The researcher encouraged
participants to respond to all the items in order to obtain complete data. In total, 350
questionnaires that were administered were all properly completed and returned to the
researcher. A pilot study was conducted to validate the scales. The participants used for main
study were different from the participants used for the pilot study.
Design/Statistics
CHAPTER FOUR
Results
Means, standard deviations, and correlations among the study variables are presented
Table 1
Means, Standard Deviations, and Correlations among the Study Variables
Variable M SD 1 2 3 4 5 6
1 Gender — — —
2 Age 30.79 3.34 -.11* —
3 Education — — -.03 -.09 —
4 Organisational constraints 35.49 6.25 -.02 .11* .05 —
5 Ethical leadership 21.3743 6.95 .12* -.01 .01 .13* —
6 Occupational self-efficacy 19.99 4.95 -.06 .14** .16** .16** -.17** —
7 Work engagement 29.77 10.87 .08 .02 .21*** -.11* -.01 .30***
Note: N = 350, * = p ≤ .05 (two-tailed), ** = p < .01 (two-tailed), *** = p ≤ .001 (two-tailed). Gender was coded 0 = male, 1 =
female; age was coded using number of years, such that higher scores represent older age; education was coded 1 =
SSCE/WAEC, 2 = OND/NCE, 3 = HND/Bachelor Degree, 4 = Masters/PhD, such that higher scores represent higher
educational qualification.
The results of the correlations in Table 1 indicated that among the demographic
variables, only education was positively and significantly correlated with work engagement
(r = .21, p < .001) whereas gender and age were not significantly correlated with work
engagement. The correlations between organisational constraints and work engagement was
negative and significant (r = -.11, p = .046). Ethical leadership was not significantly
correlated with work engagement. There was a positive and significant correlation between
Table 2
Predictors
Organisational constraints -.12* -.12* -.17***
Ethical leadership -.01 .05
Occupational self-efficacy .31***
engagement was the outcome variable indicated that the demographic variables entered as
controls (i.e., gender, age, and education), in Step 1 of the equation, collectively accounted
for 4.4% variance in work engagement. Only education made unique positive and significant
contribution to the prediction of work engagement (β = .22 p< .001), whereas gender and age
did not contribute significantly to the prediction of work engagement. When organisational
constraints was entered in Step 2 of the equation as predictor, it accounted for additional
1.5% variance in work engagement below that of the control variables. Organisational
constraints also negatively and significantly predicted work engagement (β = -.12, p = .020),
thus, H1 was not confirmed. The introduction of ethical leadership in Step 3 of the equation as
a predictor did not account for any additional variance in work engagement. Ethical
leadership was also not a significant predictor of work engagement, thus H2 was confirmed.
Finally, when occupational self-efficacy was entered in Step 4 of the equation; it contributed
additional 8.5% variance in work engagement over and above those of the control variables
38
predicted work engagement (β = .31, p< .001), thus H3 was not confirmed.
39
CHAPTER FIVE
Discussion
organisational constraint negatively and significantly predicted work engagement. Thus the
first hypothesis which states that organisational constraint will not significantly predict work
engagement was not confirmed. This result suggests that when there are high levels of
organisational constraints which represent situations or things that prevent employees from
translating ability and effort into high levels of job performance, there tends to be a decrease
in work engagement. No worker enjoys working in a stressful working condition and as such
tries to avoid or dodge work in every possible way, and such issues might affect the
The present study further reveal that ethical leadership was not a significant predictor of
work engagement. Thus the second hypothesis which states that ethical leadership will not
significantly predict work engagement was confirmed. The result disagrees with the findings
by Amos et al. (2017) where there result findings emphasised the key role played by ethical
leaders in creating an ethical and trusting work climate conducive for employee engagement.
Also the work disagrees with the work of Engelbrecht et al. (2014) whose result emphasised
the role played by ethical leadership behaviour of managers in promoting work engagement
through the creation of employee relationships anchored on trust. The finding of the study
rather suggests that being an ethical leader does not necessarily determine if the workers will
The result of the study also revealed that occupational self-efficacy would positively
predicted work engagement. Thus the third hypothesis which states that occupational self-
40
efficacy will not significantly predict work engagement was not confirmed. The finding is
consistent with the work of Chaudhary et al. (2013b) that revealed in their work that
engagement. This finding means that occupational self-efficacy can determine how an
employee gets to be engaged or attached to their work and as such can lead to either high or
low productivity and efficiency. Self-efficacy takes a lot of confidence and motivation to be
firmly gotten and people with high level of self-efficacy does whatever it takes to carry out
their task. They are very much engaged with their jobs and would go to whatever level to
Implication of Study
The result of the study indicated that organisational constraint was a negative and
represent situations or things that prevent employees from translating ability and effort into
high levels of job performance – increases, then work engagement tends to reduce. Physical
and mental constraints are suggested to be reduced drastically in the work setting so as to be
able to aid in maximum concentration and production of adequate and efficient results. When
they are ignored, they might increase at certain levels and when they do, they get to a point
where the employees start to dodge getting engaged in certain works. For instance, in a
situation where maximum comfort is needed so as to be able to produce an accurate work, but
then there is no light, no airy work space and a whole lot of work being assigned to one
person. In such situation, the person tends to be overloaded and might start to dodge or lapse
in certain areas. Such situations can bring about conflict because both the employer and the
employee will not be satisfied with the outcome. So with the finding of this study, it can then
workplace.
41
The study also indicated that adoption of ethical leadership style will not significantly
promote work engagement. Therefore, it does not necessarily influence work engagement.
The result highlights that the importance of ethical leadership in an organisation especially in
industries is not a factor to be highly stressed for the improvement of work efficiency. From
the finding of this study, it can be said that being an ethical leader does not give a full
assurance that the employees will be actively engaged with their works. Personality differs in
the work environment and as such, some people might like to adhere to certain ethics which
were laid down for the carrying out of a particular job while some others stand to oppose
these ideas and as such tend to fall out with the organisation. Other types of leadership might
successfully predict or be associated with work engagement, but ethical leadership was found
Therefore the belief that one is capable of performing in a certain manner to attain a certain
set of goals will positive promote work engagement in industries. Occupational self-efficacy
has value in industries and it is not only relevant for existing staff but also for the selection of
staff. What one thinks about one self and how one perceives their capability can go a long
way to add to the success of a particular company. For instance, when one is faced with a
task, and the person has a very low self-efficacy, chances are that the person might have the
abilities to carry out such jobs successfully, but the mere cognitive thought and low
motivation might then hinder the outcome of the task. People with high self-efficacy, even
when with low abilities and opportunities stand a higher chance of carrying out tasks
successfully, because they will be willing to go to whatever extent it takes to get the job done.
Those with high self-efficacy also appear to be highly creative, because out of the idea that
they desperately want to get things done might then end up achieving other things or even
The first limitation of the study is the sample size used. A total number of three
hundred and fifty (350) industrial workers were used in the study. This number is not a fair
representation of the industrial workers in Delta state and Nigeria in general. Also the attitude
of industrial managers/owners towards research and test taking attitude of some workers
Another limitation includes financial and time constraint, the study was not extended to
other industries across Delta because of limited time and finance. Only five industries were
covered in Delta. The use of quantitative self-administered questionnaires did not allow for
the researcher to fully explore the issues and reasons affecting work engagement. Due to the
design that was adopted, the participants are highly vulnerable to selection bias and
In line with the limitations outlined in the study, further research are encouraged to
use more sample size while conducting similar studies to establish well-grounded
generalisation. Future research should also devise a means of convincing managers and
Also researchers should use longitudinal studies and devote more resources in
conducting a study using similar construct by so doing they could extend research to other
geographical location for pattern analysis and interpretation as this will unravel the networks
leading to work engagement. Focus groups can also be conducted to understand how workers
(employees) feel about their work. The design being used should be checked and well
managed
43
The present study examined the role of organisational constraint, ethical leadership and
study aims to add to the existing literature. The following theories were reviewed in this work
to explain the variables: Exchange theory of leadership style, Social Cognitive theory, Trait
work engagement; that ethical leadership was not a significant predictor of work engagement;
and that occupational self-efficacy positively predicted work engagement. Among the three
hypothesis formulated and variables studied, the first hypothesis on organisational constraint
was not confirmed. The second hypothesis on ethical leadership was confirmed. The third
constraint and occupational self-efficacy are good predictors of work engagement among
industrial workers.
44
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