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Troubleshooting
C4.4 Engines
Media Number -UENR0662-47 Publication Date -01/06/2015 Date Updated -27/10/2020
i08134986
DEF Tank Sensor - Test
SMCS - 108T-038-NS
Use this procedure to troubleshoot the electrical system if a fault is suspected with the sensors. Use
this procedure if any of the diagnostic codes in Table 1 are active or easily repeated.
Table 1
Diagnostic Codes Table
J1939 Code CDL Code Code Description Comments
The ECM detects that the DEF
Level measurement received
from the DEF Tank Sensor is not
within the acceptable range.
or
The DEF Level measurement
Aftertreatment #1 Diesel
received from the DEF Tank
Exhaust Fluid Tank
1761-2 3130-2 Sensor has shown an invalid drop
Level: Erratic Intermittent
in level measurement within a
or Incorrect
monitoring window.
The code is logged if the DEF
level measurement does not
resolve into acceptable
measurement range after a time
delay.
Aftertreatment 1 Diesel The ECM detects a failure of the
1761-12 3130-12 Exhaust Fluid Tank level sensor.
Level : Failure The code is logged.
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Service Information System Page 2 of 5
Aftertreatment 1 Diesel The ECM detects a failure of the
3031-12 3134-12 Exhaust Fluid Tank temperature sensor.
Temperature : Failure The code is logged.
The ECM detects that the DEF
Quality measurement received
from the DEF Tank Sensor over
the datalink is not within the
acceptable range.
Aftertreatment #1 DEF or
3516-2 3100-2
Concentration : Erratic, The DEF Quality measurement
(Only 2017- (Only 2017-
Intermittent, or Incorrect received from the DEF Tank
Engines / Engines /
(Only 2017- Engines / Sensor has shown an invalid
Engines with Engines with
Engines with DQS quality measurement within a
DQS Enabled) DQS Enabled)
Enabled) monitoring window.
The code is logged if the DEF
quality measurement does not
resolve into acceptable
measurement range after a time
delay.
The ECM detects a failure of the
Aftertreatment #1 DEF
3516-12 3100-12 quality sensor.
Concentration : Failure
The code is logged.
Battery voltage is routed to terminal 4 of the tank header unit. The return is routed to terminal 3 of the
tank header unit. The temperature and level signals are routed through the CAN C data link on
terminal 2 (CAN C+) and terminal 1 (CAN C-). The ECM provides short circuit protection for the
internal power supply. A short circuit to the battery will not damage the internal power supply.
Illustration 1 g06439743
Schematic for the DEF tank header unit
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Service Information System Page 3 of 5
Illustration 2 g03700612
(1) DEF tank header electrical connector
(2) DEF tank header
If possible, the machine should be on a level surface before the following procedure is
performed.
The tank header unit houses the DEF tank temperature and the DEF tank level sensors. From
2017 onwards, the tank header unit also houses a DEF quality sensor. The sensors are not
serviceable individually.
Complete the procedure in the order in which the steps are listed.
Table 2
Troubleshooting Test Steps Values Results
Result: A -12 diagnostic
code is active.
1. Check for Diagnostic Codes
Proceed to Test Step 2.
A. Establish communication between the electronic
service tool and the Diesel Exhaust Fluid Controller Result: A 1761-2 (3130-2)
(DCU) . Refer to Troubleshooting, "Electronic Diagnostic code is active.
Service Tools", if necessary. code
Proceed to Test Step 4.
B. Turn the keyswitch to the ON position.
Result: A 3516-2 (3100-2)
C. Look for active or logged codes. code is active.
Proceed to Test Step 5.
2. Check for Battery Voltage at the DEF Tank Battery Result: The measured
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Service Information System Page 4 of 5
voltage is less than 9.5V
during cranking.
Header
Repair: Investigate the cause
of the incorrect voltage.
A. Disconnect the harness at the DEF tank header.
Refer to Troubleshooting,
"Electrical Power Supply -
B. Turn the keyswitch to the ON position. voltage
Test".
C. Measure the voltage between terminals 3 and 4.
Result: The measured
voltage is greater than 9.5V
D. Turn the keyswitch to the OFF position.
during cranking.
Proceed to Test Step 3.
3. Ensure that the Application is on a Level
Gradient Result: The DEF level
indicates a value between 0
A. If necessary, move the application to a level percent and 100 percent.
gradient.
Return the engine to service.
B. Wait at least 2 minutes. Turn the keyswitch to the
ON position. DEF Level Result: The DEF level
indicates "Conditions Not
C. Connect to the electronic service tool. Met" 2 minutes after the
application has been moved
D. Use the electronic service tool to check the DEF to a level gradient.
level measurement.
Note: Use the electronic service tool for this step and Proceed to Test Step 4.
not a gauge on the application.
4. Flush the DEF Tank and Refill the DEF Tank
Result: The DEF level
A. Turn the keyswitch to the OFF and ensure that the indicates a value between 0
"Wait to Disconnect" lamp has switched off. percent and 100 percent 2
minutes after the DEF tank
B. Flush the DEF tank and refill the DEF tank. Refer has been filled.
to Operation and Maintenance Manual, "Diesel
Exhaust Fluid - Flush" for the correct procedure. DEF Level Return the engine to service.
Note: Only use DEF that meets ISO 22241
standards. Result: The DEF level
indicates "Conditions Not
C. Turn the keyswitch to the ON position. Met" 2 minutes after the DEF
tank has been filled.
D. Use the electronic service tool to check the DEF
level measurement. Proceed to Test Step 5.
Note: Use the electronic service tool for this step and
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Service Information System Page 5 of 5
not a gauge on the application.
Result: The fault is
5. Repair the DEF Tank Header
eliminated.
A. Repair the DEF Tank header sensor with the DEF
Return the unit to service.
Manifold Sensor Kit. Refer to Disassembly and
DEF Tank
Assembly, Manifold (DEF Heater) Sensor -
Header Result: The fault is still
Disassemble (Temperature, Level, Quality DEF
present.
Manifold Sensor) and Manifold (DEF Heater) Sensor
-Assemble (Temperature, Level, Quality DEF
Contact the Dealer Solutions
Manifold Sensor).
Network (DSN).
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All Rights Reserved.
Private Network For SIS Licensees.
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