TECHNICAL MANAGER
PROFESSIONAL EXPERIENCE
MBA – IIM Bangalore
Accenture, Bengaluru (India)
Product/Technical Manager – Jul 2021 to Present
Yatin Gupta
• Ensures that the product meets or exceeds financial goals, including
+91-9811885228 return on investment and developing new lines of business for 20K+
[email protected] customers.
https://www.linkedin.com/in/yatin- o Partnered with Sales and Marketing to achieve ~120% of annual
g-85982081/ revenue goal for a ~$20M product.
o Supported ~$50M in new product sales through new
Bengaluru, Karnataka, India developments in client products.
• Managing a cross-functional team of ~30+ in Product, Engineering, UX,
Researcher, App support, and Customer Support achieving a 15%
SUMMARY increase in the SUS score.
• Implemented AI-supported solution to increase customer engagement
Results-driven professional with and stickiness to the product.
approximately 14 years of experience • Leading problem & solution discoveries for the areas defined in the
driving end-to-end solutions from annual planning through WSJF using user personas, story maps &
ideation to launch. Proven track success metrics for the problem area.
record of delivering customer-centric o Onboarded ~20 new customers with a total ACV of $1.4M.
solutions that achieve business goals • Conduct market research to identify trends, customer needs, and
and exceed revenues and adoption. competitive landscape. Utilize insights to develop and execute product
Skilled in stakeholder management, strategies and feature prioritization.
agile methodologies, market • Making data-inspired decisions using Google Analytics to monitor and
research, and data-driven decision- improve usage and product adoption.
making. Seeking to leverage extensive • Prepare and present product updates and insights to stakeholders,
leadership and strategic skills to drive including senior management and external partners.
impactful results in a dynamic • Assist Directors in defining go-to-market strategies, including product
organization. positioning, messaging, and launch plans.
• Successfully managed the end-to-end lifecycle of Wholesale product
from ideation to post-launch optimization.
SKILLS
• Project/Program management. Nagarro, Gurgaon, Haryana (India)
• Product roadmap/management. Associate Manager/Scrum Master – May 2018 to Jul 2021
• Product Strategy.
• Facilitated Sprint ceremonies (Sprint Planning, Sprint Review/retro,
• Stakeholder management. Backlog and Sprint refinement, Demos, Daily stand-up, and other sprint
• Cross-functional coordination. ceremonies.
• Built strong client relationships by quick turn-around to inquiries,
• Agile methodology.
identifying and assessing customers' needs, resolving problems, and
following up with potential and existing customers.
MANAGERIAL SKILLS • Accountable for end-to-end planning and execution of multiple
deliveries following Agile and Waterfall models.
• Supported the product lifecycle from dev to launch, including managing
timelines, coordinating resources, and addressing issues as they arise.
• Conduct A/B testing, analyze performance metrics, and drive
continuous improvement based on data insights.
• Collaborated closely with the delivery teams and co-owned the
development and management of customer relationships within the
accounts for successful project execution, pivotal in handling customer
concerns and issue resolution.
PROJECTS & WORKSHOPS
Fiserv India Private Ltd, Gurgaon, Haryana (India)
• Design Thinking Workshop
SDET/Team Lead – June 2015 to May 2018
• Live ’Digital Product Management’
Project with a startup for an End-
• Creating and executing IT Delivery Plan by managing and tracking
to-End Product journey.
risks, issues, actions, and dependencies.
• Live Intern Project with Industry • Verifying milestones are defined, accurate, and realistic supported by
Mentor using ’Software Product a detailed delivery plan from all accountable parties.
Management’ Principles. • Engaging security teams and verifying technical readiness.
• Global Network Week on ’Strategy • Prepare, execute, and monitor the technical release deployment plan
- Asia Business Environments’ at with PIT and release planning activities.
NUS, Singapore. • Coordinating, planning, and implementing continuous delivery with
the DevOps team to improve service within the defined budget.
Fidelity Information Services, Mohali, Punjab (India)
EDUCATION
Senior System Engineer (Automation) – Jul 2014 to May 2015
• MBA – IIM Bangalore (Mar’2025)
[GPA – 3.4/4] • Identifying the test cases to be automated and automating test cases
• B.E. (CS) – MDU (Jun’ 2010) using Selenium.
• [GPA – 2.9/4] • Designing & Implementing Test Automation Strategy and Test
Automation Framework.
• Facilitating the daily Bug review meetings, weekly status meetings, and
walkthroughs, as well as interacting with Business and Engineering for
better solutions.
TOOLS & METHODOLOGIES
JIRA, Confluence, Slack, TFS, Figma, Infosys Limited, Chandigarh (India)
MS Office, Agile, Scrum, SQL. Senior System Engineer – Nov 2010 to June 2014
• Involved in Test Requirement Analysis using Technical (TDS) and
Functional Specification Documents (FDS).
• Responsible for preparing Test Cases, executing test scenarios –
Database and UI, input validations, and requirements traceability
matrix.
CERTIFICATIONS
SAFe Agilist Certification in March
2022.