Government of West Bengal
Finance Department
Audit Branch
No. 3975-F(Y) Dated, 28th July, 2016
MEMORANDUM
Sub: Online receipt and refund of EMD of e-procu ement throurh State Government
e- procurement portal
The State Government procurement portal has already been integrated with the Payment
Gateway of ICICI Bank for deposit of EMD and other fees by the bidders participating in e-
procurement.
Now, in cancellation of this Department Memorandum N . 1526-F(Y) dated 18.03.2014, the
Governor is pleased to prescribe the following procedure to e adopted for deposit of EMD / Bid
Security related to e- procurement of the State Governme t Departments and its subordinate
offices, PSUs,Autonomous and local Bodies, PRls, etc
1. Login by bidder:
a) A bidder desirous of taking part in a tende invited by a State Government
Office/PSU/Autonomous Body/Local Body/ PRls, tc shalllogin to the e-Procurement
portal of the Government of West Bengal htt s: wbtenders. [Link] using his login ID
and password.
b) He will select the tender to bid and initiate pa ment of pre-defined EMD / Tender
Fees for that tender by selecting from either of t e following payments modes:
i) Net banking (any of the banks listed in the ICICI Bank Payment gateway) in case
of payment through IClCI Bank Payment Gat way;
ii) RTGS/NEFTin case of offline payment throu h bank account in any Bank.
2. Payment procedure:
a) an listed bank throu h IClCI Bank Pa ment Gatewa :
i. On selection of net banking as the paym nt mode, the bidder will be directed
to IClCI Bank Payment Gateway webpa e (along with a string containing a
Unique ID) where he will select the Ban through which he wants to do the
transaction.
ii. Bidder will make the payment after ent ring his Unique ID and password of
the bank to process the transaction.
iii. Bidder will receive a confirmation mes age regarding success/failure of the
tra nsaction.
iv. If the transaction is successful, the a ount paid by the bidder will get
credited in the respective Pooling ccount of the State Government
/PSU/Autonomous Body/local Body/P Is, etc maintained with the Focal
Point Branch of IClCI Bank at R.N. Muk erjee Road, Kolkata for collection of
EMD/Tender Fees.
v. If the transaction is failure, the bidder w 11 again try for payment by going back
to the first step.
..
. I
b) Payment through RTGS/NEFT:
i. On selection of RTGS/NEFT as the paym nt mode, the e-Procurement portal
will show a pre-filled challan having he details to process RTGS/NEFT
transaction.
ii. The bidder will print the challan and us the pre-filled information to make
RTGS/NEFT payment using his Bank acco~nt.
iii. Once payment is made, the bidder Will come back to the e-Procurement
portal after expiry of a reasonable time 0 enable the NEFT/RTGS process to
complete, in order to verify '.he payme t made and continue the bidding
process. I
iv. If verification is successful, the fund ~ill get credited to the respective
Pooling account of the State Govern~ent /PSU/ Autonomous Body/Local
Body/PRls, etc maintained with the Foc I Point Branch of IClCI Bank at R.N.
Mukherjee Road, Kolkata for collection 0 EMD/Tender Fees.
v. Hereafter, the bidder will go to e-Procu ement portal for submission of his
bid.
vi. But if the payment verification is unsucc ssful, the amount will be returned
to the bidder's account.
3. Refund/Settlement Process:
i. After opening of the bids and technical ev luation of the same by the tender
inviting authority through electronic proces ing in the e-Procurement portal of
the State Government, the tender inviting au hority will declare the status of the
bids as successful or unsuccessful which wll be made available, along with the
details of the unsuccessful bidders, to IClCI Bank by the e-Procurement portal
through web services.
ii. On receipt of the information from the e-Procurement portal, the Bank will
refund, through an automated process, the EMD of the bidders disqualified at
the technical evaluation to the respective idders' bank accounts from which
they made the payment transaction. Such re und will take place within T+2 Bank
Working Days where T will mean the date 0 which information on rejection of
bid is uploaded to the e-Procurement portal y the tender inviting authority.
iii. Once the financial bid evaluation is el ctronicallv processed in the e-
Procurement portal, EMD of the technically ualified bidders other than that of
the Ll and L2 bidders will be refunded, thr ugh an automated process, to the
respective bidders' bank accounts from which thev made the payment
transaction. Such refund will take place within T+2 Bank Working Days where T
will mean the date on which information on ~ejection of financial bid is uploaded
to the e-Procurement portal by the tender inviting authority. However, the L2
bidder should not be rejected till the LOI pro ess is successful.
iv. If the Ll bidder accepts the LOI and the same is processed electronically in the e-
Procurement portal, EMD of the L2 bidd r will be refunded through an
automated process, to his bank account f om which he made the payment
transaction. Such refund will take place with n T+2 Bank Working Days where T
will mean the date on which information on Award of Contract (AOC) to the Ll
bidder is uploaded to the e-Procurement por al by the tender inviting authority.
v. As soon as the Ll bidder is awarded the contract (AOC) and the same is
processed electronically in the e-Procureme t portal -
a) EMD of the Ll bidder for tender of State Government offices will
automatically get transferred from the pooling account to the State
Government deposit head 1/8443-0 -103-001-07" through GRIPS along
with the bank particulars of the Ll bi der.
b) EMD of the Ll bidder for tende'ls of the State PSUs/Autonomous
Bodies/Local Bodies/PRls, etc will aucomaticallv get transferred from the
pooling account to their respective inked bank accounts along with the
bank particulars of the Ll bidder.
In both the above cases, such transfer will' ake place within T+1 Bank Working
Days where T will mean the date on which t e Award of Contract (AOC) is issued.
vi. The Bank will share the details of the GRN o. generated on successful entry in
GRIPSwith the E-Procurement portal for up ation.
vii. Once the EMD of the Ll bidder is transferr d in the manner mentioned above,
Tender fees, if any, deposited by the bidd rs will be transferred electronically
from the pooling account to the Governm~nt revenue receipt head 1/0070-60-
800-013-27" through GRIPSfor Government tenders and to the respective linked
bank accounts for State PSU/Autonomous B dy/Local Body/PRls, etc tenders.
viii. All refunds will be made mandatorily to the ank A/c from which the payment of
EMD & Tender Fees ( if any) were initiated.
4, Accounting and Monitoring Process:
i. The IClCI Internet Banking will communicate to teState Government e-Procurement
portal all details of transactions on daily basis.
ii. The Tender Inviting Authority of the Gover ment Offices/PSUs/ Autonomous
iii. The nodal officer of the Finance Department,
able to view the Department-wise EMD and Ten
t
Bodies/Local Bodies/PRls, etc will be using thei respective e-procurement User ID
and Password to view the EMD and Tender Fe 5 deposited by the bidders in the
pooling accounts.
overnment of West Bengal will be
er Fees deposited by the bidders to
the pooling accounts and fund transferred do nstream at various stages of the
tender process to the Government accounts an bidders' accounts, as applicable by
using user access as provided by NIC.
iv. The details of NIC E-Procurement Help Desk and toll free numbers of IClCI Bank are
given in annexure.
The system will become effective from 01/08/2016 and can be used by any Government
Offices/PSUs/Autonomous Bodies/Local Bodies/PRls, etc. w th effect from that date. However,
with effect from 01/09/2016, all the EMD/Tender fees if respect of e-tender of all State
Government Offices/PSUs/Autonomous Bodies/Local Bod es/PRls, etc will mandatorily be
received and refunds/settlements made as per the procedur state~above.
. ~\~,~
(PASid~i)
Secretary to the
G vernment of West Bengal
Finance Department
No. 397S/1(SOO)-F(Y) Dated, 281r July, 2016
Copy forwarded for information and necessary action to:
1. Principal Accountant General (A&E), West Bengal, Tr asury Buildings, 2, Govt. Place
(West), Kolkata-700 OOl.
2. Principal Accountant q!eneral (Audit), West Bengal, Treasurv Buildings, 2, Govt. Place
(West), Kolkata-700 001.
3. Principal Accountant General (RW & L!3A), West !3 ngal, CGO Complex, 3rd MSO
Building, s" Floor, Block DF, Sector I, Salt Lake, Kolkat 3 - 700064.
4. Additional Chief Secretary 1 principal Secretary / Secretary,
---------------...----.....-t--------- Department,
with the request to circulate this Order to all subord] ate offices, PSUs, Local Bodies,
Autonomous Bodies, PRIs under their control.
5. Commissioner, Division.
------------------------r------------
6. District Magistrate 1 District Judge 1 Superintendent 0 Police, _
7. Financial Advisor, Department,
/ Government of West Bengal.
A. Sri Sumit Mitra, Network Administrator, Finance (Budget) Department, for uploading
this Order in the Finance Department website.
9. 510 & Director General, National lnformatlcs Centre (NIC), West Bengal, Bidyut
Bhavan, Salt Lake, Kolkata-70009l.
10. Assistant General Manager, PAD, RBI, Kplkata-70000 .
11. Sri Saptarshi Chandra, Chief Manager, Government Banking Group, WB, ICICI Bank
Limited, 3A, Gurusaday Road, Kolkata - 700019.
12. Director of Treasuries & Accounts, Wes} Bengal, Mit a Building, 8, Lyons Range, 3rd
Floor, Kolkata - 700 OOl.
13. Sub-Divisional Officer, +- _
14. Pay & Accounts Officer, Kolkata Pay & Accounts )ffice -I, 81/2/2, Phears Lane,
Kolkata - 700012 .
15. Pay & Accounts Officer, Kolkata Pay & Accounts Office-ll, P-I, Hyde Lane, Kolkata -700
012.
16. Pay & Accounts Officer, Kolkata Pay & Accounts Off e -lll, IB Market, 1st Floor, Salt
Lake, Sector -Ill, Kolkatz - 700106.
17. Treasury Officer, +- _
18. Branch / Group _
:<-q \ {)~f l~
Assistant Secre ary to the
overnment of est Bengal
NIC & ICICI BANK E-PROCUREMEN~ HELP DESK
NAME LOCATION CONTACT MAIL-ID
NIC HELP DESK NO.
Mr. ATANU BHUNIYA WBPWDguest 033·22236236 wbehelpdesk@[Link]
TANMOY LAHIRI house,pranjali
NAZMUSSAHADATMOLLA 3/2 st. [Link] road
JAYANTA SAMANTA hasting more I
N!LADRI HEMBRAM
I Mr. Habibulla Rahaman Irrigation & Waterways 9874961136 habibnic@[Link]
Mr. Bhaskar Rao dept
Mr. CHANDAN DEY Jalsampad bhavan, b.bhaskarrao30@[Link]
Mr. ROBIN DAS Jalsampad bhavan,
Salt lake GROUND floor,
Salt lake
I
I CHINMAOY MANDAL Office of Superintending 8~58999869 hripwdmsd@gmail,com
(Murshidabad Helpdesk) Engineer, C.R. Das Road, 9f41902796 I
P.O·Serhampore, Dist.·
Murshidabad, Pin·742101
I
Mr. ARINDAM BERA MIDNAPUR HIGHWAY 9641951710 hripwdmed@[Link]
(Midnapore Helpdesk) DIVISION [Link] PUBLIC
WORKS(ROADS) DTE
SAHEED MANGAL
PANDEY SARANI
PASCHIM
I
f--- - MEDINIPUR:721101
DINESH MAHATO P.W.D. Burdwan Division, 9932302439 [Link]@[Link]
(Burdwan Helpdesk) Aftab Club Court I
Compound, Burdwan
Mr. RAJU DAS MALDA PWD HIGH 9800262930 hripwdmld@[Link]
(Malda Helpdesk) DIVISION,SINGTALA BUS
STOP·HANTA KALlBARI
Mr. NIRUPAM NAG PWD NORTH BENGAL 7501483711 hripwddjg@[Link]
(Siliguri Helpdesk) CONSTRUCTION DIVISION
AIR VIEW MORE (NEAR
2NDMAHANANDA BRIDGE)
HILL CART ROAD
SILlGURI • 734001
ICICI Bank Help desk NA 033·40267512 [Link]@[Link]
033·4026751~
I
Start
Bidder accesses the E procurement
portal of GOWB
Bidder selects the deptltender to bid and sel cts
payment option as net banking/ cards
On selection of net banking/card option, th
bidder will be taken to PG page and will sel
the bank or card (VISA/Master Card) throug
which bidder wants to do the transaction
Bidder makes the payment after keying in uni
id or password to process the transaction
Bidder receives a confirmation message f r
successful or unsuccessful transaction
If transaction
failure,
bidder will
try again
If transaction is success, the funds will
get credited to the pooling account
opened for Dept/ PSUs and bidder will
be taken ahead in tendering workflow
Bidder will go ahead and complete other
formalities in the portal for submission of b d
I
( Stop)
P..-o«# for rc-1:J~-tN-~~ RTCiSINEFT (A~e.-II)
~
Bidder accesses the E procurement
portal of GOWB
Bidder selects the deptltender to bid and
selects the payment option as RTGS/NEFT
The portal will show a pre-filled
challan that has the details to
process RTGSINEFTtransaction
The bidder will print the challan and use the pref lled
information to make RTGS-NEFTpayment through his bank
Once the payment is done, the bidder will co e
back to e-proc portal to verify the payment
made and to complete bidding for the tender I
If verification is success, If verification
the funds will get credited unsuccessful
to the pooling account of
the client
Funds will be returned back to
the account of the bidder, if
funds or wrong credit is cited
in the pooling account
Bidder goes on to complete submission
of bid for the tender
Stop
PY~Yof Y~~(A~e-III)
Gp I
Dept opens the tender an
declares status of bi~S
submitted as successful 9r
unsuccessful. Details gf
unsuccessful bidders mad~
available through we
services by E proc to Bank wi l
get consumed and processe
for refund
Status as st4tus
Successful bidder as ~nsuccessful bidder
I
EMDof successful bidder is transferred in
Source of t e transaction will be identified
case of Autonomous body to their resp.
CA and in case of govt. dept. to GRIPS using uniq~e codes based on the details
given of unfuccessful bidders
Portal via a special purpose CA opened
for it. The tran is done through RBI and i
updated in GRIPSportal. This will happen
within T+1 day.
Refund will be done to the source account of the
bidders from Which~lthey did PG/RTGS/NEFT transaction
1 through an automat d process.
Refund would happ n in T+ 2 days - in case EMD recd.
Bank will share the details of GRN
number generated on successful through RTGS /NEFf and T+2+No. of days- in case EMD
entry in GRIPSwif1 E proc portal recd. through PG services that is net banking.
for updation
c S_top_) c S_top_)
