MB2236 MFP

User's Guide

January 2020 [Link]

Machine type(s):
3400
Models:
481, 485
Contents 2

Contents
Safety information........................................................................................ 6
Conventions.......................................................................................................................................................... 6
Product statements............................................................................................................................................. 6

Learn about the printer................................................................................ 9

Finding information about the printer.............................................................................................................9
Printer configuration........................................................................................................................................... 11
Using the control panel......................................................................................................................................11
Customizing the home screen........................................................................................................................ 13
Changing the language of the keyboard on the display......................................................................... 13
Understanding the status of the power button and indicator light....................................................... 13
Selecting paper...................................................................................................................................................14

Set up, install, and configure.................................................................... 20

Selecting a location for the printer............................................................................................................... 20
Attaching cables................................................................................................................................................. 21
Setting up the printer to fax............................................................................................................................22
Loading paper and specialty media............................................................................................................. 29
Installing and updating software, drivers, and firmware......................................................................... 32
Networking..........................................................................................................................................................33
Creating a Cloud Connector profile............................................................................................................. 36
Printing the Menu Settings Page...................................................................................................................36

Secure the printer....................................................................................... 37

Erasing printer memory....................................................................................................................................37
Restoring factory default settings..................................................................................................................37
Statement of Volatility.......................................................................................................................................37

Print.............................................................................................................. 38
Printing from a computer.................................................................................................................................38
Printing from a mobile device........................................................................................................................ 38
Printing from a flash drive............................................................................................................................... 40
Supported flash drives and file types.......................................................................................................... 40
Configuring confidential jobs.......................................................................................................................... 41
Printing confidential and other held jobs..................................................................................................... 41
Contents 3

Printing from a Cloud Connector profile..................................................................................................... 42

Printing a font sample list................................................................................................................................ 43
Placing separator sheets between copies................................................................................................. 43
Canceling a print job.........................................................................................................................................43
Adjusting toner darkness................................................................................................................................ 43

Copy............................................................................................................. 44
Using the automatic document feeder and scanner glass.................................................................... 44
Making copies.................................................................................................................................................... 44
Copying photos..................................................................................................................................................44
Copying on letterhead..................................................................................................................................... 45
Copying on both sides of the paper.............................................................................................................45
Reducing or enlarging copies........................................................................................................................ 45
Copying multiple pages onto a single sheet............................................................................................. 46
Collating copies................................................................................................................................................. 46
Copying cards.................................................................................................................................................... 46
Creating a copy shortcut................................................................................................................................. 46

E-mail............................................................................................................48
Using the automatic document feeder and scanner glass.................................................................... 48
Configuring the SMTP server for e‑mail...................................................................................................... 48
Creating an e-mail shortcut............................................................................................................................ 49
Sending an e-mail..............................................................................................................................................49

Fax................................................................................................................ 50
Using the automatic document feeder and scanner glass.................................................................... 50
Sending a fax......................................................................................................................................................50
Scheduling a fax................................................................................................................................................. 51
Creating a fax destination shortcut................................................................................................................51
Changing the fax resolution............................................................................................................................ 51
Adjusting the fax darkness............................................................................................................................. 52
Printing a fax log................................................................................................................................................52
Blocking junk faxes........................................................................................................................................... 52
Holding a fax...................................................................................................................................................... 52
Forwarding a fax................................................................................................................................................ 53
Contents 4

Scan.............................................................................................................. 54
Using the automatic document feeder and scanner glass.................................................................... 54
Creating an FTP shortcut.................................................................................................................................54
Creating a network folder shortcut...............................................................................................................54
Scanning to a flash drive................................................................................................................................. 55
Scanning to an FTP server using a shortcut number.............................................................................. 56
Scanning to a network folder using a shortcut......................................................................................... 56
Scanning to a Cloud Connector profile.......................................................................................................56

Use printer menus...................................................................................... 57

Menu map............................................................................................................................................................57
Device.................................................................................................................................................................. 58
Print....................................................................................................................................................................... 68
Paper..................................................................................................................................................................... 73
Copy......................................................................................................................................................................75
Fax......................................................................................................................................................................... 77
E-mail.................................................................................................................................................................... 83
FTP.........................................................................................................................................................................87
USB Drive............................................................................................................................................................ 89
Network/Ports.................................................................................................................................................... 92
Security...............................................................................................................................................................105
Cloud Connector..............................................................................................................................................109
Reports............................................................................................................................................................... 109
Troubleshooting................................................................................................................................................ 110

Maintain the printer....................................................................................111

Checking the status of parts and supplies..................................................................................................111
Configuring supply notifications.................................................................................................................... 111
Setting up e‑mail alerts.....................................................................................................................................111
Viewing reports................................................................................................................................................. 112
Ordering parts and supplies.......................................................................................................................... 112
Replacing parts and supplies.........................................................................................................................113
Cleaning printer parts...................................................................................................................................... 118
Saving energy and paper.............................................................................................................................. 120
Moving the printer to another location....................................................................................................... 121
Shipping the printer.........................................................................................................................................122
Contents 5

Troubleshoot a problem........................................................................... 123

The printer is not responding....................................................................................................................... 123
Unable to read flash drive............................................................................................................................. 124
Enabling the USB port.................................................................................................................................... 124
Network connection problems.....................................................................................................................124
Issues with supplies........................................................................................................................................ 125
Clearing jams.....................................................................................................................................................127
Paper feed problems.......................................................................................................................................134
Printing problems............................................................................................................................................. 137
Faxing problems...............................................................................................................................................164
Scanning problems..........................................................................................................................................167
Contacting customer support........................................................................................................................ 171

Recycle and dispose................................................................................. 172

Recycling Lexmark products......................................................................................................................... 172
Recycling Lexmark packaging...................................................................................................................... 172

Notices........................................................................................................ 173
Index........................................................................................................... 188
Safety information 6

Safety information
Conventions
Note: A note identifies information that could help you.
Warning: A warning identifies something that could damage the product hardware or software.
CAUTION: A caution indicates a potentially hazardous situation that could injure you.
Different types of caution statements include:
CAUTION—POTENTIAL INJURY: Indicates a risk of injury.

CAUTION—SHOCK HAZARD: Indicates a risk of electrical shock.

CAUTION—HOT SURFACE: Indicates a risk of burn if touched.

CAUTION—PINCH HAZARD: Indicates a risk of being caught between moving parts.

CAUTION—MOVING PARTS: Indicates a risk of laceration or abrasion injuries from rotating parts.

Product statements
CAUTION—POTENTIAL INJURY: To avoid the risk of fire or electrical shock, connect the power cord to
an appropriately rated and properly grounded electrical outlet that is near the product and easily
accessible.
CAUTION—POTENTIAL INJURY: To avoid the risk of fire or electrical shock, use only the power cord
provided with this product or the manufacturer's authorized replacement.
CAUTION—POTENTIAL INJURY: Do not use this product with extension cords, multioutlet power strips,
multioutlet extenders, or UPS devices. The power capacity of these types of accessories can be easily
overloaded by a laser printer and may result in a risk of fire, property damage, or poor printer
performance.
CAUTION—POTENTIAL INJURY: Only a Lexmark Inline Surge Protector that is properly connected
between the printer and the power cord provided with the printer may be used with this product. The
use of non-Lexmark surge protection devices may result in a risk of fire, property damage, or poor
printer performance.
CAUTION—POTENTIAL INJURY: To reduce the risk of fire, use only a 26 AWG or larger
telecommunications (RJ-11) cord when connecting this product to the public switched telephone
network. For users in Australia, the cord must be approved by the Australian Communications and Media
Authority.
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not place or use this product near
water or wet locations.
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not set up this product or make
any electrical or cabling connections, such as the power cord, fax feature, or telephone, during a
lightning storm.
Safety information 7

CAUTION—POTENTIAL INJURY: Do not cut, twist, bind, crush, or place heavy objects on the power
cord. Do not subject the power cord to abrasion or stress. Do not pinch the power cord between objects
such as furniture and walls. If any of these things happen, a risk of fire or electrical shock results. Inspect
the power cord regularly for signs of such problems. Remove the power cord from the electrical outlet
before inspecting it.
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, make sure that all external
connections (such as Ethernet and telephone system connections) are properly installed in their marked
plug-in ports.
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, if you are accessing the controller
board or installing optional hardware or memory devices sometime after setting up the printer, then turn
the printer off, and unplug the power cord from the electrical outlet before continuing. If you have any
other devices attached to the printer, then turn them off as well, and unplug any cables going into the
printer.
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not use the fax feature during a
lightning storm.
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock when cleaning the exterior of the
printer, unplug the power cord from the electrical outlet and disconnect all cables from the printer before
proceeding.
CAUTION—POTENTIAL INJURY: If the printer weight is greater than 20 kg (44 lb), then it may require
two or more people to lift it safely.
CAUTION—POTENTIAL INJURY: When moving the printer, follow these guidelines to avoid personal
injury or printer damage:
• Make sure that all doors and trays are closed.
• Turn off the printer, and then unplug the power cord from the electrical outlet.
• Disconnect all cords and cables from the printer.
• If the printer has separate floor-standing optional trays or output options attached to it, then disconnect
them before moving the printer.
• If the printer has a caster base, then carefully roll it to the new location. Use caution when passing over
thresholds and breaks in flooring.
• If the printer does not have a caster base but is configured with optional trays or output options, then remove
the output options and lift the printer off the trays. Do not try to lift the printer and any options at the same
time.
• Always use the handholds on the printer to lift it.
• Any cart used to move the printer must have a surface able to support the full footprint of the printer.
• Any cart used to move the hardware options must have a surface able to support the dimensions of the
options.
• Keep the printer in an upright position.
• Avoid severe jarring movements.
• Make sure that your fingers are not under the printer when you set it down.
• Make sure that there is adequate clearance around the printer.
CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot
component, allow the surface to cool before touching it.
CAUTION—PINCH HAZARD: To avoid the risk of a pinch injury, use caution in areas marked with this
label. Pinch injuries may occur around moving parts, such as gears, doors, trays, and covers.
Safety information 8

CAUTION—MOVING PARTS: To avoid the risk of laceration or abrasion injuries, keep hands away from
moving parts in areas marked with this label. Injuries from moving parts may occur around gears and
other rotating parts.
CAUTION—POTENTIAL INJURY: This product uses a laser. Use of controls or adjustments or
performance of procedures other than those specified in the User’s Guide may result in hazardous
radiation exposure.
CAUTION—POTENTIAL INJURY: The lithium battery in this product is not intended to be replaced.
There is a danger of explosion if a lithium battery is incorrectly replaced. Do not recharge, disassemble,
or incinerate a lithium battery. Discard used lithium batteries according to the manufacturer's instructions
and local regulations.
This product is designed, tested, and approved to meet strict global safety standards with the use of specific
manufacturer's components. The safety features of some parts may not always be obvious. The manufacturer
is not responsible for the use of other replacement parts.
Refer service or repairs, other than those described in the user documentation, to a service representative.
This product uses a printing process that heats the print media, and the heat may cause the media to release
emissions. You must understand the section in your operating instructions that discusses the guidelines for
selecting print media to avoid the possibility of harmful emissions.
This product may produce small amounts of ozone during normal operation, and may be equipped with a filter
designed to limit ozone concentrations to levels well below the recommended exposure limits. To avoid high
ozone concentration levels during extensive usage, install this product in a well-ventilated area and replace
the ozone and exhaust filters if instructed to do so in the product maintenance instructions. If there are no
references to filters in the product maintenance instructions, then there are no filters requiring replacement for
this product.
SAVE THESE INSTRUCTIONS.
Learn about the printer 9

Learn about the printer

Finding information about the printer
What are you looking for? Find it here
Initial setup instructions: See the setup documentation that came with the
• Connecting the printer printer or go to [Link]
• Installing the printer software
More setup and instructions for using the printer: Information Center—Go to
• Selecting and storing paper and specialty media [Link]
• Loading paper Product videos—Go to
[Link]
• Configuring printer settings
• Viewing and printing documents and photos
• Setting up and using the printer software
• Configuring the printer on a network
• Caring for and maintaining the printer
• Troubleshooting and solving problems
Help using the printer software Help for Microsoft Windows or Macintosh operating
systems—Open a printer software program or
application, and then click Help.

Click ? to view context‑sensitive information.

Notes:
• Help is automatically installed with the printer
software.
• Depending on the operating system, the
printer software is located in the printer
program folder or on the desktop.
Learn about the printer 10

What are you looking for? Find it here

The latest supplemental information, updates, and customer Go to [Link]
support: Note: Select your country or region, and then
• Documentation select your product to view the appropriate
• Driver downloads support site.
• Live chat support Support contact information for your country or
region can be found on the website or on the
• E‑mail support
printed warranty that came with the printer.
• Voice support
Have the following information ready when you
contact customer support:
• Place and date of purchase
• Machine type and serial number

• Safety information Warranty information varies by country or region:

• Regulatory information • In the U.S.—See the Statement of Limited
• Warranty information Warranty included with the printer, or go to
[Link]
• Environmental information
• In other countries and regions—See the
printed warranty that came with the printer.
Product Information Guide—See the
documentation that came with the printer or go to
[Link]
Learn about the printer 11

Printer configuration

1 Automatic document feeder (ADF)

2 ADF tray
3 ADF bin
4 Standard bin
5 Power button
6 Manual feeder
7 250‑sheet tray
8 Control panel

Using the control panel

Lexmark MB2236adw MFP
Learn about the printer 12

Control panel part Function

1 Display • View printer messages and supply status.
• Set up and operate the printer.
2 Left arrow button • Scroll through menus or move between screens and menu options.
• Decrease the numeric value of a setting.
3 Select button • Select a menu option.
• Save the changes in a setting.
4 Right arrow button • Scroll through menus or move between screens and menu options.
• Increase the numeric value of a setting.
5 Indicator light Check the status of the printer.
6 Home button Go to the home screen.
7 Stop or Cancel button Stop the current job.
8 Back button Return to the previous screen.
9 Start button Start a job, depending on which mode is selected.
10 Menu button Access the printer menus.
11 Shortcuts button Access shortcuts to frequently used functions with previously saved settings.
12 Fax button Enter Fax mode.
13 Copy button Enter Copy mode.
14 Numeric keypad Enter numbers or symbols in an input field.

Lexmark MB2236adwe MFP

Control panel part Function

1 Home button Go to the home screen.
2 Back button Return to the previous screen.
3 Start button Start a job, depending on which mode is selected.
4 Indicator light Check the status of the printer.
Learn about the printer 13

Control panel part Function

5 Display • View printer messages and supply status.
• Set up and operate the printer.

Customizing the home screen

1 From the control panel, touch Settings > Device > Visible Home Screen Icons.
2 Select the icons that you want to appear on the home screen.
3 Apply the changes.

Changing the language of the keyboard on the display

Note: You can only change the language of the keyboard in printer tasks that require alphanumeric input
such as e‑mail or scan.
1 Touch the input field.
2 On the keyboard, touch and hold the language key.
3 Select a language.

Understanding the status of the power button and

indicator light
Power button light Printer status
Off The printer is off, ready, or processing data.
White The printer is in Sleep mode.

Lexmark MB2236adw MFP

Indicator light Printer status
Off The printer is off or in Sleep mode.
Green The printer is on or ready.
Blinking green The printer is processing data.
Blinking red The printer requires user intervention.

Lexmark MB2236adwe MFP

Indicator light Printer status
Off The printer is off or in Sleep mode.
Blue The printer is on or ready.
Blinking blue The printer is processing data.
Learn about the printer 14

Indicator light Printer status

Blinking red The printer requires user intervention.

Selecting paper

Paper guidelines
Use the appropriate paper to prevent jams and help ensure trouble‑free printing.
• Always use new, undamaged paper.
• Before loading paper, know the recommended printable side of the paper. This information is usually
indicated on the paper package.
• Do not use paper that has been cut or trimmed by hand.
• Do not mix paper sizes, types, or weights in the same tray; mixing results in jams.
• Do not use coated papers unless they are specifically designed for electrophotographic printing.

Paper characteristics
The following paper characteristics affect print quality and reliability. Consider these factors before printing on
them.

Weight
The tray can feed paper weights from 60 to 105 g/m2 (16 to 28 lb) grain long paper. Paper lighter than 60 g/m2
(16 lb) may not be stiff enough to feed properly, and may cause jams.

Curl
Curl is the tendency for paper to curl at its edges. Excessive curl can cause paper feeding problems. Curl can
occur after the paper passes through the printer, where it is exposed to high temperatures. Storing paper
unwrapped in hot, humid, cold, or dry conditions can contribute to paper curling before printing and can cause
feeding problems.

Smoothness
Paper smoothness directly affects print quality. If paper is too rough, toner cannot fuse to it properly. If paper
is too smooth, it can cause paper feeding or print quality issues. We recommend the use of paper with 50
Sheffield points.

Moisture content
The amount of moisture in paper affects both print quality and the printer ability to feed the paper correctly.
Leave paper in its original wrapper until you use it. Exposure of paper to moisture changes can degrade its
performance.
Store paper in its original wrapper in the same environment as the printer for 24 to 48 hours before printing.
Extend the time several days if the storage or transportation environment is very different from the printer
environment. Thick paper may also require a longer conditioning period.
Learn about the printer 15

Grain direction
Grain refers to the alignment of the paper fibers in a sheet of paper. Grain is either grain long, running the length
of the paper, or grain short, running the width of the paper.
For 60–105 g/m2 (16–28‑lb) paper, grain long paper is recommended.

Fiber content
Most high‑quality xerographic paper is made from 100% chemically treated pulped wood. This content provides
the paper with a high degree of stability, resulting in fewer paper feeding problems and better print quality.
Paper containing fibers such as cotton can negatively affect paper handling.

Unacceptable paper
The following paper types are not recommended for use with the printer:
• Chemically treated papers used to make copies without carbon paper, also known as carbonless papers,
carbonless copy paper (CCP), or no carbon required (NCR) paper
• Preprinted papers with chemicals that may contaminate the printer
• Preprinted papers that can be affected by the temperature in the printer fuser
• Preprinted papers that require a registration (the precise print location on the page) greater than ±2.3 mm
(±0.9 in.), such as optical character recognition (OCR) forms
In some cases, registration can be adjusted with a software application to successfully print on these forms.
• Coated papers (erasable bond), synthetic papers, thermal papers
• Rough‑edged, rough or heavily textured surface papers, or curled papers
• Recycled papers that fail EN12281:2002 (European)
• Paper weighing less than 60 g/m2 (16 lb)
• Multiple‑part forms or documents

Selecting preprinted forms and letterhead

• Use grain long paper.
• Use only forms and letterhead printed using an offset lithographic or engraved printing process.
• Avoid paper with rough or heavily textured surfaces.
• Use inks that are not affected by the resin in toner. Inks that are oxidation‑set or oil‑based generally meet
these requirements; latex inks might not.
• Print samples on preprinted forms and letterheads considered for use before buying large quantities. This
action determines whether the ink in the preprinted form or letterhead affects print quality.
• When in doubt, contact your paper supplier.
• When printing on letterhead, load the paper in the proper orientation for your printer. For more information,
see the Paper and Specialty Media Guide.
Learn about the printer 16

Storing paper
Use these paper storage guidelines to help avoid jams and uneven print quality:
• Store paper in its original wrapper in the same environment as the printer for 24 to 48 hours before printing.
• Extend the time several days if the storage or transportation environment is very different from the printer
environment. Thick paper may also require a longer conditioning period.
• For best results, store paper where the temperature is 21°C (70°F) and the relative humidity is 40 percent.
• Most label manufacturers recommend printing in a temperature range of 18–24°C (65–75°F) with relative
humidity between 40 and 60 percent.
• Store paper in cartons, on a pallet or shelf, rather than on the floor.
• Store individual packages on a flat surface.
• Do not store anything on top of individual paper packages.
• Take paper out of the carton or wrapper only when you are ready to load it in the printer. The carton and
wrapper help keep the paper clean, dry, and flat.

Supported paper sizes

Notes:
• Paper less than 210 mm (8.3 in.) wide always prints at reduced speed.
• Use the manual feeder when printing on paper less than 105 mm (4.1 in.) wide.
• The minimum paper dimension supported for two‑sided printing is 210 x 279.4 mm (8.3 x 11 in.).
• The maximum paper length supported by the scanner glass is 297 mm (11.7 in.).
• For two-sided printing on letter‑, legal‑, Oficio‑, or folio‑size paper, make sure that the paper size setting
in the duplex unit is set to Letter.
Paper size 250‑sheet tray Manual feeder Two‑sided Scanner glass Automatic
printing document
feeder
A4
210 x 297 mm
(8.27 x 11.7 in.)
A5 (short edge feed) X
148 x 210 mm
(5.83 x 8.27 in.)
A5 (long edge feed) X
210 x 148 mm
(8.27 x 5.83 in.)
A6 X
105 x 148 mm
(4.13 x 5.83 in.)
JIS B5 X
182 x 257 mm (7.17 x 10.1 in.)
Learn about the printer 17

Paper size 250‑sheet tray Manual feeder Two‑sided Scanner glass Automatic
printing document
feeder
Oficio (Mexico) X
215.9 x 340.4 mm
(8.5 x 13.4 in.)
Hagaki X X X
100 x 148 mm
(3.94 x 5.83 in.)
Statement X
139.7 x 215.9 mm
(5.5 x 8.5 in.)
Executive X
184.2 x 266.7 mm
(7.25 x 10.5 in.)
Letter
215.9 x 279.4 mm
(8.5 x 11 in.)
Legal X
215.9 x 355.6 mm
(8.5 x 14 in.)
Folio X
215.9 x 330.2 mm
(8.5 x 13 in.)
Universal X X
98 x 148 mm (3.9 x 5.8 in.)
to 216 x 356 mm
(8.5 x 14 in.)
Universal X
105 x 148 mm (4.1 x 5.8 in.)
to 216 x 356 mm
(8.5 x 14 in.)
7 3/4 Envelope X X X
(Monarch)
98.4 x 190.5 mm
(3.875 x 7.5 in.)
9 Envelope X X X
98.4 x 225.4 mm
(3.875 x 8.9 in.)
10 Envelope X X X
104.8 x 241.3 mm
(4.12 x 9.5 in.)
Learn about the printer 18

Paper size 250‑sheet tray Manual feeder Two‑sided Scanner glass Automatic
printing document
feeder
DL Envelope X X X
110 x 220 mm
(4.33 x 8.66 in.)
C5 Envelope X X X
162 x 229 mm
(6.38 x 9.01 in.)
B5 Envelope X X X
176 x 250 mm
(6.93 x 9.84 in.)
Universal Envelope X X X
98.4 x 162 mm
(3.87 x 6.38 in.) to
176 x 250 mm
(6.93 x 9.84 in.)

Supported paper types

Note: Labels, envelopes, and card stock always print at reduced speed.

Paper type 250‑sheet tray Manual feeder Two‑sided printing Automatic

document feeder
Plain paper

Card stock X X X

Labels X X X

Bond

Envelope X X X

Letterhead

Preprinted

Colored paper

Light

Heavy

Recycled
Learn about the printer 19

Supported paper weights

250‑sheet tray Manual feeder Two‑sided printing Automatic document feeder
60–105 g/m² (16–28‑lb 60–200 g/m² (16–54‑lb 60–105 g/m² (16–28‑lb 60–105 g/m² (16–28‑lb bond)
bond) bond) bond)
Set up, install, and configure 20

Set up, install, and configure

Selecting a location for the printer
• Leave enough room to open trays, covers, and doors and to install hardware options.
• Set up the printer near an electrical outlet.
CAUTION—POTENTIAL INJURY: To avoid the risk of fire or electrical shock, connect the power cord
to an appropriately rated and properly grounded electrical outlet that is near the product and easily
accessible.
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not place or use this product
near water or wet locations.
• Make sure that airflow in the room meets the latest revision of the ASHRAE 62 standard or the CEN Technical
Committee 156 standard.
• Provide a flat, sturdy, and stable surface.
• Keep the printer:
– Clean, dry, and free of dust
– Away from stray staples and paper clips
– Away from the direct airflow of air conditioners, heaters, or ventilators
– Free from direct sunlight and humidity extremes
• Observe the recommended temperatures and avoid fluctuations.
Ambient temperature 10 to 32.2°C (50 to 90°F)
Storage temperature -40 to 43.3°C (-40 to 110°F)
• Allow the following recommended amount of space around the printer for proper ventilation:

1 Top 360 mm (14 in.)

2 Rear 260 mm (10 in.)
3 Right side 200 mm (8 in.)
Set up, install, and configure 21

4 Front 550 mm (22 in.)

Note: The minimum space needed in front of the printer is 76 mm (3 in.).
5 Left side 200 mm (8 in.)

Attaching cables
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not set up this product or make
any electrical or cabling connections, such as the power cord, fax feature, or telephone, during a
lightning storm.
CAUTION—POTENTIAL INJURY: To avoid the risk of fire or electrical shock, connect the power cord to
an appropriately rated and properly grounded electrical outlet that is near the product and easily
accessible.
CAUTION—POTENTIAL INJURY: To avoid the risk of fire or electrical shock, use only the power cord
provided with this product or the manufacturer's authorized replacement.
CAUTION—POTENTIAL INJURY: To reduce the risk of fire, use only a 26 AWG or larger
telecommunications (RJ-11) cord when connecting this product to the public switched telephone
network. For users in Australia, the cord must be approved by the Australian Communications and Media
Authority.
Warning—Potential Damage: To avoid loss of data or printer malfunction, do not touch the USB cable, any
wireless network adapter, or the printer in the areas shown while actively printing.

Printer port Function

1 EXT port Connect more devices (telephone or answering machine) to the printer and the
telephone line. Use this port if you do not have a dedicated fax line for the printer and
if this connection method is supported in your country or region.
2 LINE port Connect the printer to an active telephone line through a standard wall jack (RJ‑11), DSL
filter, or VoIP adapter, or any other adapter that allows you to access the telephone line
to send and receive faxes.
3 Ethernet port Connect the printer to a network.
4 USB printer port Connect the printer to a computer.
Set up, install, and configure 22

Printer port Function

5 Power cord socket Connect the printer to a properly grounded electrical outlet.

Setting up the printer to fax

Setting up the fax function

Notes:
• Some connection methods are applicable only in some countries or regions.
• If the fax function is enabled and not fully set up, then the indicator light may blink red.
• If you do not have a TCP/IP environment, then use the control panel to set up fax.
Warning—Potential Damage: To avoid loss of data or printer malfunction, do not touch cables or the printer
in the area shown while actively sending or receiving a fax.

Using the control panel

1 From the control panel, navigate to:
Settings > Device > Preferences > Run Initial Setup
For non-touch-screen printer models, press to navigate through the settings.
2 Turn off the printer, wait for about 10 seconds, and then turn on the printer.
3 On the Fax setup screen, configure the settings.
4 Finish the setup.

Using the Embedded Web Server

1 Open a web browser, and then type the printer IP address in the address field.
Notes:
• View the printer IP address on the home screen. The IP address appears as four sets of numbers
separated by periods, such as [Link].
Set up, install, and configure 23

• If you are using a proxy server, then temporarily disable it to load the web page correctly.
2 Click Settings > Fax > Fax Setup > General Fax Settings.
3 Configure the settings.
4 Apply the changes.

Setting up fax using a standard telephone line

CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not set up this product or make
any electrical or cabling connections, such as the power cord, fax feature, or telephone, during a
lightning storm.
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not use the fax feature during a
lightning storm.
CAUTION—POTENTIAL INJURY: To reduce the risk of fire, use only a 26 AWG or larger
telecommunications (RJ-11) cord when connecting this product to the public switched telephone
network. For users in Australia, the cord must be approved by the Australian Communications and Media
Authority.

Setup 1: Printer is connected to a dedicated fax line

Set up, install, and configure 24

1 Connect one end of the telephone cable to the line port of the printer.
2 Connect the other end of the cable to an active analog wall jack.

Notes:
• You can set the printer to receive faxes automatically (set Auto Answer to On) or manually (set Auto
Answer to Off).
• If you want to receive faxes automatically, then set the printer to pick up on a specified number of rings.

Setup 2: Printer is sharing the line with an answering machine

Note: If you subscribe to a distinctive ring service, then make sure that you set the correct ring pattern for
the printer. Otherwise, the printer does not receive faxes even if you have set it to receive faxes
automatically.
Connected to different wall jacks

1 Connect one end of the telephone cable to the line port of the printer.
2 Connect the other end of the cable to an active analog wall jack.
Set up, install, and configure 25

Notes:
• If you have only one telephone number on your line, then set the printer to receive faxes automatically.
• Set the printer to pick up calls two rings after the answering machine. For example, if the answering
machine picks up calls after four rings, then set the printer Rings to Answer setting to 6.

Setting up fax in countries or regions with different telephone wall jacks

and plugs
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not set up this product or make
any electrical or cabling connections, such as the power cord, fax feature, or telephone, during a
lightning storm.
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not use the fax feature during a
lightning storm.
CAUTION—POTENTIAL INJURY: To reduce the risk of fire, use only a 26 AWG or larger
telecommunications (RJ-11) cord when connecting this product to the public switched telephone
network. For users in Australia, the cord must be approved by the Australian Communications and Media
Authority.
The standard wall jack adopted by most countries or regions is RJ11. If the wall jack or equipment in your facility
is not compatible with this type of connection, then use a telephone adapter. An adapter for your country or
region may not come with your printer, and you may need to purchase it separately.
There may be an adapter plug installed in the telephone port of the printer. Do not remove the adapter plug
from the telephone port of the printer if you are connecting to a serial or cascaded telephone system.

Part name Part number

Lexmark adapter plug 40X8519
Set up, install, and configure 26

Connecting the printer to a non‑RJ11 wall jack

1 Connect one end of the telephone cable to the line port of the printer.
2 Connect the other end of the cable to the RJ11 adapter, and then connect the adapter to the wall jack.
3 If you want to connect another device with a non‑RJ11 connector to the same wall jack, then connect it
directly to the telephone adapter.
Set up, install, and configure 27

Connecting the printer to a wall jack in Germany

The German wall jack has two kinds of ports. The N ports are for fax machines, modems, and answering
machines. The F port is for telephones. Connect the printer to any of the N ports.

1 Connect one end of the telephone cable to the line port of the printer.
2 Connect the other end of the cable to the RJ11 adapter, and then connect the adapter to an N port.
3 If you want to connect a telephone and answering machine to the same wall jack, then connect the devices
as shown.
Set up, install, and configure 28

Connecting to a distinctive ring service

A distinctive ring service lets you have multiple telephone numbers on one telephone line. Each telephone
number is assigned a different ring pattern.
1 From the control panel, navigate to:
Settings > Fax > Fax Setup > Fax Receive Settings > Admin Controls > Answer On
For non-touch-screen printer models, press to navigate through the settings.
2 Select a ring pattern.
3 Apply the changes.

Setting the fax date and time

1 From the control panel, navigate to:
Settings > Device > Preferences > Date and Time > Configure
For non-touch-screen printer models, press to navigate through the settings.
2 Configure the settings.

Configuring daylight saving time

1 From the home screen, navigate to Settings > Device > Preferences > Date and Time > Configure.
For non-touch-screen printer models, press to navigate through the settings.
2 In the Time Zone menu, select (UTC+user) Custom.
3 In the UTC Offset menu, set the daylight saving time offset.

Configuring the fax speaker settings

1 From the control panel, navigate to:
Settings > Fax > Fax Setup > Speaker Settings
For non-touch-screen printer models, press to navigate through the settings.
2 Do the following:
• Set Speaker Mode to Always On.
• Set Speaker Volume to High.
• Enable Ringer Volume.
Set up, install, and configure 29

Loading paper and specialty media

Setting the paper size and type

1 From the control panel, navigate to:
Settings > Paper > Tray Configuration > Paper Size/Type > select a paper source
For non-touch-screen printer models, press to navigate through the settings.
2 Set the paper size and type.

Notes:
• For two-sided printing on A4‑size paper, make sure that the paper size setting in the duplex unit is set to
A4.
• For two-sided printing on letter‑, legal‑, Oficio‑, or folio‑size paper, make sure that the paper size setting
in the duplex unit is set to Letter.

Configuring Universal paper settings

1 From the control panel, navigate to:
Settings > Paper > Media Configuration > Universal Setup
For non-touch-screen printer models, press to navigate through the settings.
2 Configure the settings.

Loading the tray

1 Remove the tray.
Set up, install, and configure 30

2 Adjust the paper guides to match the size of the paper that you are loading.

3 Flex, fan, and align the paper edges before loading.

Set up, install, and configure 31

4 Load the paper stack with the printable side facedown, and then make sure that the side guides fit snugly
against the paper.

Notes:
• Load letterhead facedown with the top edge of the sheet toward the front of the tray for one‑sided
printing.
• Load letterhead faceup with the bottom edge of the sheet toward the front of the tray for two‑sided
printing.
• Do not slide paper into the tray.
• To avoid paper jams, make sure that the stack height is below the maximum paper fill indicator.
5 Insert the tray.
If necessary, set the paper size and paper type from the control panel to match the paper loaded.

Loading the manual feeder

1 Open the manual feeder.
Set up, install, and configure 32

2 Adjust the guide to match the size of the paper that you are loading.

3 Load a sheet of paper with the printable side faceup.

• Load letterhead with the printable side faceup and the top edge entering the printer first for one‑sided
printing.
• Load letterhead with the printable side facedown and the top edge entering the printer last for two‑sided
printing.
• Load envelope with the flap side down and against the left side of the paper guide.
Warning—Potential Damage: To avoid paper jams, do not force paper into the manual feeder.

Installing and updating software, drivers, and firmware

Installing the printer software

Notes:
• The print driver is included in the software installer package.
• For Macintosh computers with macOS version 10.7 or later, you do not need to install the driver to print
on an AirPrint-certified printer.
1 Obtain a copy of the software installer package.
• From the software CD that came with your printer.
• Go to [Link] and then select your printer and operating system.
2 Run the installer, and then follow the instructions on the computer screen.

Updating firmware
Some applications require a minimum device firmware level to operate correctly.
For more information on updating the device firmware, contact your Lexmark representative.
1 Open a web browser, and then type the printer IP address in the address field.
Notes:
• View the printer IP address on the printer home screen. The IP address appears as four sets of
numbers separated by periods, such as [Link].
• If you are using a proxy server, then temporarily disable it to load the web page correctly.
2 Click Settings > Device > Update Firmware.
Set up, install, and configure 33

3 Browse to the flash file.

4 Click Upload.

Exporting or importing a configuration file

You can export the configuration settings of your printer into a text file, and then import the file to apply the
settings to other printers.
1 Open a web browser, and then type the printer IP address in the address field.
Notes:
• View the printer IP address on the printer home screen. The IP address appears as four sets of
numbers separated by periods, such as [Link].
• If you are using a proxy server, then temporarily disable it to load the web page correctly.
2 From the Embedded Web Server, click Export Configuration or Import Configuration.
3 Follow the instructions on the screen.
4 If the printer supports applications, then do the following:
a Click Apps > select the application > Configure.
b Click Export or Import.

Networking

Connecting the printer to a Wi‑Fi network

Make sure that Active Adapter is set to Auto. From the control panel, navigate to:
Settings > Network/Ports > Network Overview > Active Adapter

For non-touch-screen printer models, press to navigate through the settings.

Using the control panel

1 From the control panel, navigate to:
Settings > Network/Ports > Wireless > Setup On Printer Panel
For non-touch-screen printer models, press to navigate through the settings.
2 Select a Wi‑Fi network, and then type the network password.
Note: For Wi‑Fi‑network‑ready printer models, a prompt to set up the Wi‑Fi network appears during initial
setup.
Set up, install, and configure 34

Using Lexmark Mobile Assistant

1 Depending on your mobile device, download the Lexmark Mobile Assistant application from either the
Google PlayTM store or App Store online store.
2 Depending on your printer model, do one of the following:
• From the home screen, touch Settings > Network/Ports > Wireless > Setup Using Mobile App > Printer
ID.
• From the control panel, navigate to:
> Network/Ports > > Wireless > > Setup Using Mobile App >
Follow the instructions on the display to view the printer ID.
Note: The printer ID is the printer wireless network SSID.
3 From your mobile device, launch the application, and then accept the Terms of Use.
Note: If necessary, grant permissions.
4 Tap Connect to Printer > Go to Wi‑Fi Settings.
5 Connect your mobile device to the printer wireless network.
6 Return to the application, and then tap Setup Wi-Fi Connection
7 Select a Wi-Fi network, and then type the network password.
8 Tap Done.

Connecting the printer to a wireless network using Wi‑Fi Protected Setup

(WPS)
Before you begin, make sure that:
• The access point (wireless router) is WPS‑certified or WPS‑compatible. For more information, see the
documentation that came with your access point.
• A wireless network adapter is installed in your printer. For more information, see the instructions that came
with the adapter.
• Active Adapter is set to Auto. From the control panel, navigate to:
Settings > Network/Ports > Network Overview > Active Adapter
For non-touch-screen printer models, press to navigate through the settings.

Using the Push Button method

1 From the control panel, navigate to:
Settings > Network/Ports > Wireless > Wi‑Fi Protected Setup > Start Push Button Method
For non-touch-screen printer models, press to navigate through the settings.
2 Follow the instructions on the display.
Set up, install, and configure 35

Using the personal identification number (PIN) method

1 From the control panel, navigate to:
Settings > Network/Ports > Wireless > Wi‑Fi Protected Setup > Start PIN Method
For non-touch-screen printer models, press to navigate through the settings.
2 Copy the eight‑digit WPS PIN.
3 Open a web browser, and then type the IP address of your access point in the address field.
Notes:
• To know the IP address, see the documentation that came with your access point.
• If you are using a proxy server, then temporarily disable it to load the web page correctly.
4 Access the WPS settings. For more information, see the documentation that came with your access point.
5 Enter the eight‑digit PIN, and then save the changes.

Connecting a mobile device to the printer wireless network

1 Enable Wi‑Fi Direct® in the printer. From the home screen, navigate to:
Settings > Network/Ports > Wireless > Enable Wi‑Fi Direct
For non-touch-screen printer models, press to navigate through the settings.
Notes:
• The Wi‑Fi Direct SSID and password are generated automatically. To view the Wi‑Fi Direct SSID and
password, go to the Wi‑Fi Direct menu.
• You can also change the SSID and password, if necessary.
2 Connect your mobile device to the printer wireless network.

Deactivating the Wi‑Fi network

1 From the printer control panel, navigate to:
Settings > Network/Ports > Network Overview > Active Adapter > Standard Network
For non-touch-screen printer models, press to navigate through the settings.
2 Follow the instructions on the display.

Checking the printer connectivity

1 Print the Network Setup Page.
From the control panel, navigate to:
Settings > Reports > Network > Network Setup Page
For non-touch-screen printer models, press to navigate through the settings.
2 Check the first section of the page and confirm that the status is connected.
If the status is not connected, then the LAN drop may be inactive or the network cable may be unplugged
or malfunctioning. Contact your administrator for assistance.
Set up, install, and configure 36

Creating a Cloud Connector profile

We recommend logging in to the printer before you create a profile. To enable a login method, see the
Embedded Web Server ‑ Security Admin Guide.
1 From the home screen, touch Cloud Connector.
2 Select a cloud service provider.

3 Touch Create or .
4 Type a unique profile name.
5 If necessary, enter a PIN.
Note: When using the printer as guest, protect the profile with a PIN.
6 Touch OK, and then take note of the authorization code.
Note: The authorization code is valid only for 24 hours.
7 Open a web browser, and then go to [Link]
8 Click Next, and then accept the Terms of Use.
9 Enter the authorization code, and then click Connect.
10 Log in to your cloud service provider account.
11 Grant permissions.
Note: To complete the authorization process, open the profile within 72 hours.

Printing the Menu Settings Page

From the control panel, navigate to:
Settings > Reports > Menu Settings Page

For non‑touch‑screen printer models, press to navigate through the settings.

Secure the printer 37

Secure the printer

Erasing printer memory
To erase volatile memory or buffered data, turn off the printer.
To erase non‑volatile memory or individual settings, device and network settings, security settings, and
embedded solutions, do the following:
1 From the control panel, navigate to:
Settings > Device > Maintenance > Out of Service Erase > Sanitize all information on nonvolatile memory
For non‑touch‑screen printer models, press to navigate through the settings.
2 Select either Start initial setup or Leave printer offline.

Restoring factory default settings

1 From the control panel, navigate to:
Settings > Device > Restore Factory Defaults
For non-touch-screen printer models, press to navigate through the settings.
2 Select Restore all settings.

Statement of Volatility
Your printer contains various types of memory that can store device and network settings, and user data.
Type of memory Description
Volatile memory Your printer uses standard random access memory
(RAM) to temporarily buffer user data during simple print
jobs.
Non-volatile memory Your printer may use two forms of non-volatile memory:
EEPROM and NAND (flash memory). Both types are used
to store operating system, device settings, and network
information.

Erase the content of any installed printer memory in the following circumstances:
• The printer is being decommissioned.
• The printer is being moved to a different department or location.
• The printer is being serviced by someone from outside your organization.
• The printer is being removed from your premises for service.
• The printer is being sold to another organization.
Print 38

Print
Printing from a computer
Note: For labels, card stock, and envelopes, set the paper size and type in the printer before printing the
document.
1 From the document that you are trying to print, open the Print dialog.
2 If necessary, adjust the settings.
3 Print the document.

Printing from a mobile device

Printing from a mobile device using Lexmark Mobile Print

LexmarkTM Mobile Print allows you to send documents and images directly to a supported Lexmark printer.
1 Open the document, and then send or share the document to Lexmark Mobile Print.
Note: Some third‑party applications may not support the send or share feature. For more information, see
the documentation that came with the application.
2 Select a printer.
3 Print the document.

Printing from a mobile device using Google Cloud Print

Google Cloud PrintTM is a printing service that allows you to print to any Google Cloud Print‑ready printer.
Before you begin, make sure that:
• The printer is registered to the Google Cloud Print server.
• The Cloud Print plugin is downloaded from the Google Play store and is enabled in the mobile device.
1 From your AndroidTM mobile device, open a document or select a document from your file manager.

2 Tap > Print.

3 Select a printer, and then tap .

Printing from a mobile device using Mopria Print Service

Mopria® Print Service is a mobile printing solution for mobile devices running on Android version 5.0 or later. It
allows you to print directly to any Mopria‑certified printer.
Print 39

Note: Make sure that you download the Mopria Print Service application from the Google Play store and
enable it in the mobile device.
1 From your Android mobile device, launch a compatible application or select a document from your file
manager.

2 Tap > Print.

3 Select a printer, and then adjust the settings, if necessary.

4 Tap .

Printing from a mobile device using AirPrint

The AirPrint software feature is a mobile printing solution that allows you to print directly from Apple devices
to an AirPrint‑certified printer.

Notes:
• Make sure that the Apple device and the printer are connected to the same network. If the network has
multiple wireless hubs, then make sure that both devices are connected to the same subnet.
• This application is supported only in some Apple devices.
1 From your mobile device, select a document from your file manager or launch a compatible application.

2 Tap > Print.

3 Select a printer, and then adjust the settings, if necessary.
4 Print the document.

Printing from a mobile device using Wi‑Fi Direct®

Wi‑Fi Direct is a printing service that lets you print to any Wi‑Fi Direct‑ready printer.
Note: Make sure that the mobile device is connected to the printer wireless network. For more information,
see “Connecting a mobile device to the printer wireless network” on page 35.
1 From your mobile device, launch a compatible application or select a document from your file manager.
2 Depending on your mobile device, do one of the following:
• Tap > Print.

• Tap > Print.

• Tap > Print.
3 Select a printer, and then adjust the settings, if necessary.
4 Print the document.
Print 40

Printing from a flash drive

This feature is available only in some printer models.
1 Insert the flash drive.

Notes:
• If you insert the flash drive when an error message appears, then the printer ignores the flash drive.
• If you insert the flash drive while the printer is processing other print jobs, then Busy appears on the
display.
2 Select the document that you want to print.
If necessary, configure other print settings.
3 Print the document.
To print another document, select USB Drive.
Warning—Potential Damage: To avoid loss of data or printer malfunction, do not touch the flash drive or
the printer in the area shown while actively printing, reading, or writing from the memory device.

Supported flash drives and file types

Flash drives
• Lexar JumpDrive S70 (16GB and 32GB)
• SanDisk Cruzer (16GB and 32GB)
• PNY Attache (16GB and 32GB)
Print 41

Notes:
– The printer supports high‑speed flash drives with full‑speed standard.
– Flash drives must support the File Allocation Table (FAT) system.

File types
Documents
PDF (version 1.7 or earlier)
Images
• .dcx
• .gif
• .JPEG or .jpg
• .bmp
• .pcx
• .TIFF or .tif
• .png

Configuring confidential jobs

Using the control panel
1 From the home screen, touch:
Settings > Security > Confidential Print Setup
2 Configure the settings.

Using the Embedded Web Server

1 Open a web browser, and then type the printer IP address in the address field.
Notes:
• View the printer IP address on the home screen. The IP address appears as four sets of numbers
separated by periods, such as [Link].
• If you are using a proxy server, then temporarily disable it to load the web page correctly.
2 Click Settings > Security > Confidential Print Setup.
3 Configure the settings.

Printing confidential and other held jobs

For Windows users
1 With a document open, click File > Print.
2 Click Properties, Preferences, Options, or Setup.
3 Click Print and Hold.
Print 42

4 Select Use Print and Hold, and then assign a user name.
5 Select the print job type (Confidential, Repeat, Reserve, or Verify).
If the print job is confidential, then enter a four‑digit PIN.
6 Click OK or Print.
7 From the printer home screen, release the print job.
• For confidential print jobs, navigate to:
Held jobs > select your user name > Confidential > enter the PIN > select the print job > configure the
settings > Print
• For other print jobs, navigate to:
Held jobs > select your user name > select the print job > configure the settings > Print

For Macintosh users

1 With a document open, choose File > Print.
If necessary, click the disclosure triangle to see more options.
2 From the print options or Copies & Pages menu, choose Job Routing.
3 Select the print job type (Confidential, Repeat, Reserve, or Verify).
If the print job is confidential, then assign a user name and a four‑digit PIN.
4 Click OK or Print.
5 From the printer home screen, release the print job.
• For confidential print jobs, navigate to:
Held jobs > select your user name > Confidential > enter the PIN > select the print job > configure the
settings > Print
• For other print jobs, navigate to:
Held jobs > select your user name > select the print job > configure the settings > Print

Printing from a Cloud Connector profile

This feature is available only in some printer models.
1 From the home screen, touch Cloud Connector.
2 Select a cloud service provider, and then select a profile.
Note: For more information on creating a Cloud Connector profile, see “Creating a Cloud Connector
profile” on page 36.
3 Touch Print, and then select a file.
If necessary, change the settings.
Note: Make sure to select a supported file.
4 Print the document.
Print 43

Printing a font sample list

1 From the control panel, navigate to:
Settings > Reports > Print > Print Fonts
For non-touch-screen printer models, press to navigate through the settings.
2 Select a font sample.

Placing separator sheets between copies

1 From the home screen, navigate to:
Settings > Print > Layout > Separator Sheets > Between Copies
For non-touch-screen printer models, press to navigate through the settings.
2 Print the document.

Canceling a print job

From the printer control panel
1 Depending on your printer model, do either of the following:
• Press twice, and then press .
• Touch Cancel Job.
2 Select a print job to cancel.

From the computer

1 Depending on the operating system, do either of the following:
• Open the printers folder, and then select your printer.
• From the System Preferences in the Apple menu, navigate to your printer.
2 Select the job to cancel.

Adjusting toner darkness

1 From the control panel, navigate to:
Settings > Print > Quality > Toner Darkness
For non-touch-screen printer models, press to navigate through the settings.
2 Adjust the setting.
3 Apply the changes.
Copy 44

Copy
Using the automatic document feeder and scanner glass
Automatic document feeder (ADF) Scanner glass

• Use the ADF for multiple‑page or two-sided

documents.
• Load an original document faceup. For multiple‑page
documents, make sure to align the leading edge
before loading. • Use the scanner glass for single‑page documents,
• Make sure to adjust the ADF guides to match the width book pages, small items (such as postcards or
of the paper that you are loading. photos), transparencies, photo paper, or thin media
(such as magazine clippings).
• Place the document facedown in the corner with the
arrow.

Making copies
1 Load an original document into the ADF tray or on the scanner glass.
Note: To avoid a cropped image, make sure that the original document and the output have the same
paper size.
2 From the control panel, navigate to:
> Copy > specify the number of copies
For non-touch-screen printer models, press to navigate through the settings.
If necessary, adjust the settings.
3 Copy the document.
Note: To make a quick copy, from the control panel, press .

Copying photos
1 Place a photo on the scanner glass.
2 From the control panel, navigate to:
> Copy > Content Type > Photo
For non-touch-screen printer models, press to navigate through the settings.
Copy 45

3 Copy the document.

Copying on letterhead
1 Load an original document into the ADF tray or on the scanner glass.
2 From the control panel, navigate to:
> Copy > Copy from > select the size of the original document
For non-touch-screen printer models, press to navigate through the settings.
3 Select Copy To, and then select the paper source that contains the letterhead.
If you loaded the letterhead into the manual feeder, then navigate to:
Copy To > Manual Feeder > select a paper size > Letterhead
4 Copy the document.

Copying on both sides of the paper

1 Load an original document into the ADF tray or on the scanner glass.
2 From the control panel, navigate to:
> Copy > Sides
For non-touch-screen printer models, press to navigate through the settings.
3 Adjust the setting.
4 Copy the document.

Reducing or enlarging copies

1 Load an original document into the ADF tray or on the scanner glass.
2 From the control panel, navigate to:
> Copy > Scale > specify a scale value
For non-touch-screen printer models, press to navigate through the settings.
Note: Changing the size of the original document or output after setting Scale restores the scale value to
Auto.
3 Copy the document.
Copy 46

Copying multiple pages onto a single sheet

1 Load an original document into the ADF tray or on the scanner glass.
2 From the control panel, navigate to:
> Copy > Pages per Side
For non-touch-screen printer models, press to navigate through the settings.
3 Adjust the settings.
4 Copy the document.

Collating copies
1 Load an original document into the ADF tray or on the scanner glass.
2 From the control panel, navigate to:
> Copy > Collate > On [1,2,1,2,1,2]
For non-touch-screen printer models, press to navigate through the settings.
3 Copy the document.

Copying cards
1 Load a card on the scanner glass.
2 Depending on your printer model, do either of the following:
• From the home screen, touch > Copy > ID Copy.
• From the control panel, navigate to:
> ID Card Copy >
3 If necessary, adjust the settings.
4 Copy the document.

Creating a copy shortcut

Note: You may need administrative rights to create a shortcut.
1 Open a web browser, and then type the printer IP address in the address field.
Notes:
• View the printer IP address on the home screen. The IP address appears as four sets of numbers
separated by periods, such as [Link].
• If you are using a proxy server, then temporarily disable it to load the web page correctly.
2 Click Shortcuts > Add Shortcut.
Copy 47

3 From the Shortcut Type menu, select Copy, and then configure the settings.
4 Apply the changes.
E-mail 48

E-mail
Using the automatic document feeder and scanner glass
Automatic document feeder (ADF) Scanner glass

• Use the ADF for multiple‑page or two-sided

documents.
• Load an original document faceup. For multiple‑page
documents, make sure to align the leading edge
before loading. • Use the scanner glass for single‑page documents,
• Make sure to adjust the ADF guides to match the width book pages, small items (such as postcards or
of the paper that you are loading. photos), transparencies, photo paper, or thin media
(such as magazine clippings).
• Place the document facedown in the corner with the
arrow.

Configuring the SMTP server for e‑mail

Note: In some printer models, this setting can be configured only from the Embedded Web Server.

From the control panel

1 From the control panel, navigate to:
Settings > E‑mail > E‑mail Setup
2 Configure the settings.

From the Embedded Web Server

1 Open a web browser, and then type the printer IP address in the address field.
Notes:
• View the printer IP address on the printer home screen. The IP address appears as four sets of
numbers separated by periods, such as [Link].
• If you are using a proxy server, then temporarily disable it to load the web page correctly.
2 Click Settings > E‑mail.
3 From the E‑mail Setup section, configure the settings.
4 Click Save.
E-mail 49

Creating an e-mail shortcut

Note: You may need administrative rights to create a shortcut.
1 Open a web browser, and then type the printer IP address in the address field.
Notes:
• View the printer IP address on the home screen. The IP address appears as four sets of numbers
separated by periods, such as [Link].
• If you are using a proxy server, then temporarily disable it to load the web page correctly.
2 Click Shortcuts > Add Shortcut.
3 From the Shortcut Type menu, select E‑mail, and then configure the settings.
4 Apply the changes.

Sending an e-mail
Using the control panel
1 Load an original document into the ADF tray or on the scanner glass.
2 From the home screen, touch E-mail, and then enter the needed information.
3 If necessary, configure the output file type settings.
4 Send the e-mail.

Using a shortcut number

1 Load an original document into the ADF tray or on the scanner glass.
2 From the control panel, navigate to:
> Shortcuts > E‑mail
For non-touch-screen printer models, press to navigate through the settings.
3 Select the shortcut number.
4 Send the e‑mail.
Fax 50

Fax
Using the automatic document feeder and scanner glass
Automatic document feeder (ADF) Scanner glass

• Use the ADF for multiple‑page or two-sided

documents.
• Load an original document faceup. For multiple‑page
documents, make sure to align the leading edge
before loading. • Use the scanner glass for single‑page documents,
• Make sure to adjust the ADF guides to match the width book pages, small items (such as postcards or
of the paper that you are loading. photos), transparencies, photo paper, or thin media
(such as magazine clippings).
• Place the document facedown in the corner with the
arrow.

Sending a fax
Using the control panel
1 Load an original document into the ADF tray or on the scanner glass.
2 From the control panel, navigate to:
> Fax > enter the needed information
For non-touch-screen printer models, press to navigate through the settings.
If necessary, adjust the settings.
3 Fax the document.

Using the computer

Note: Make sure that the Universal Fax driver is installed.

For Windows users

1 From the document that you are trying to fax, open the Print dialog.
2 Select the printer, and then click Properties, Preferences, Options, or Setup.
3 Click Fax > Enable fax, and then enter the recipient number.
Fax 51

4 If necessary, configure other fax settings.

5 Fax the document.

For Macintosh users

1 With a document open, choose File > Print.
2 Select the printer, and then enter the recipient number.
3 If necessary, configure other fax settings.
4 Fax the document.

Scheduling a fax
This feature is available only in some printer models.
1 Load an original document into the ADF tray or on the scanner glass.
2 From the home screen, touch Fax > To > enter the fax number > Done.
3 Touch Send Time, configure the date and time, and then touch OK.
4 Send the fax.

Creating a fax destination shortcut

Note: You may need administrative rights to create a shortcut.
1 Open a web browser, and then type the printer IP address in the address field.
Notes:
• View the printer IP address on the home screen. The IP address appears as four sets of numbers
separated by periods, such as [Link].
• If you are using a proxy server, then temporarily disable it to load the web page correctly.
2 Click Shortcuts > Add Shortcut.
3 From the Shortcut Type menu, select Fax, and then configure the settings.
4 Apply the changes.

Changing the fax resolution

1 Load an original document into the ADF tray or on the scanner glass.
2 From the control panel, navigate to:
> Fax > Resolution
For non-touch-screen printer models, press to navigate through the settings.
3 Select a setting.
4 Fax the document.
Fax 52

Adjusting the fax darkness

1 Load an original document into the ADF tray or on the scanner glass.
2 From the control panel, navigate to:
> Fax > Darkness
For non-touch-screen printer models, press to navigate through the settings.
3 Select a setting.
4 Fax the document.

Printing a fax log

1 From the control panel, navigate to:
Settings > Reports > Fax
For non-touch-screen printer models, press to navigate through the settings.
2 Select Fax Job Log or Fax Call Log.

Blocking junk faxes

1 From the home screen, navigate to:
Settings > Fax > Fax Setup > Fax Receive Settings > Admin Controls
For non-touch-screen printer models, press to navigate through the settings.
2 Set Block No Name Fax to On.

Holding a fax
1 Open a web browser, and then type the printer IP address in the address field.
Notes:
• View the printer IP address on the printer home screen. The IP address appears as four sets of
numbers separated by periods, such as [Link].
• If you are using a proxy server, then temporarily disable it to load the web page correctly.
2 Click Settings > Fax > Fax Setup > Fax Receive Settings > Holding Faxes.
3 Select a mode.
4 Apply the changes.
Fax 53

Forwarding a fax
Using the control panel
1 From the home screen, touch Settings > Fax > Fax Setup > Fax Receive Settings > Admin Controls.
2 In the Fax Forwarding menu, touch Forward.
3 In the Forward to menu, configure the destination.

Using the Embedded Web Server

1 Open a web browser, and then type the printer IP address in the address field.
Notes:
• View the printer IP address on the printer home screen. The IP address appears as four sets of
numbers separated by periods, such as [Link].
• If you are using a proxy server, then temporarily disable it to load the web page correctly.
2 Click Settings > Fax > Fax Setup > Fax Receive Settings > Admin Controls.
3 In the Fax Forwarding menu, select Forward.
4 In the Forward to menu, configure the destination.
Scan 54

Scan
Using the automatic document feeder and scanner glass
Automatic document feeder (ADF) Scanner glass

• Use the ADF for multiple‑page or two-sided

documents.
• Load an original document faceup. For multiple‑page
documents, make sure to align the leading edge
before loading. • Use the scanner glass for single‑page documents,
• Make sure to adjust the ADF guides to match the width book pages, small items (such as postcards or
of the paper that you are loading. photos), transparencies, photo paper, or thin media
(such as magazine clippings).
• Place the document facedown in the corner with the
arrow.

Creating an FTP shortcut

Note: You may need administrative rights to create a shortcut.
1 Open a web browser, and then type the printer IP address in the address field.
Notes:
• View the printer IP address on the printer home screen. The IP address appears as four sets of
numbers separated by periods, such as [Link].
• If you are using a proxy server, then temporarily disable it to load the web page correctly.
2 Click Shortcuts > Add Shortcut.
3 From the Shortcut Type menu, select FTP, and then configure the settings.
4 Apply the changes.

Creating a network folder shortcut

1 Open a web browser, and then type the printer IP address in the address field.
Notes:
• View the printer IP address on the printer home screen. The IP address appears as four sets of
numbers separated by periods, such as [Link].
Scan 55

• If you are using a proxy server, then temporarily disable it to load the web page correctly.
2 Click Shortcuts > Add Shortcut.
3 From the Shortcut Type menu, select Network Folder, and then configure the settings.
4 Apply the changes.

Scanning to a flash drive

This feature is available only in some printer models.
1 Load an original document into the ADF tray or on the scanner glass.
2 Insert the flash drive.

3 Touch Scan to USB and adjust the settings if necessary.

Note: If the USB Drive screen does not appear, then touch USB Drive on the control panel.
4 Scan the document.
Warning—Potential Damage: To avoid loss of data or printer malfunction, do not touch the flash drive or
the printer in the area shown while actively printing, reading, or writing from the memory device.
Scan 56

Scanning to an FTP server using a shortcut number

1 Load the original document into the ADF tray or on the scanner glass.
2 From the control panel, navigate to:
> Shortcuts > FTP
For non-touch-screen printer models, press to navigate through the settings.
3 Select the shortcut number.
4 Scan the document.

Scanning to a network folder using a shortcut

1 Load an original document into the ADF tray or on the scanner glass.
2 From the home screen, navigate to:
> Shortcuts > Network Folder
For non-touch-screen printer models, press to navigate through the settings.
3 Select the shortcut.

Scanning to a Cloud Connector profile

This feature is available only in some printer models.
1 Load an original document into the ADF tray or on the scanner glass.
2 From the home screen, touch Cloud Connector.
3 Select a cloud service provider, and then select a profile.
Note: For more information on creating a Cloud Connector profile, see “Creating a Cloud Connector
profile” on page 36.
4 Touch Scan, and then assign a filename and destination folder.
5 Touch Scan Here.
If necessary, change the scan settings.
6 Scan the document.
Use printer menus 57

Use printer menus

Menu map
Device • Preferences • Information Sent to Lexmark
• Eco‑Mode • Restore Factory Defaults
• Remote Operator Panel* • Maintenance
• Notifications • Visible Home Screen Icons*
• Power Management • About this Printer
Print • Layout • PDF
• Setup • PCL
• Quality • Image
Paper • Tray Configuration • Media Configuration
Copy Copy Defaults
Fax Fax Defaults
E‑mail1 • E‑mail Setup • E‑mail Defaults
FTP1 FTP Defaults

USB Drive2 • Flash Drive Scan • Flash Drive Print

Network/Ports • Network Overview • LPD Configuration
• Wireless • HTTP/FTP Settings
• Ethernet • USB
• TCP/IP • Restrict external network access
• SNMP • Wi‑Fi Direct
• IPSec • Google Cloud Print
• 802.1x
Security1 • Login methods • Confidential Print Setup
• Certificate Management • Erase Temporary Data Files
• Schedule USB Devices • Miscellaneous
• Login Restrictions
Cloud Connector2 Enable/Disable Connectors
Reports • Menu Settings Page • Shortcuts
• Device • Fax
• Print • Network
Troubleshooting • Print Quality Test Pages • Cleaning the Scanner
1 In some printer models, this menu can be configured only from the Embedded Web Server.
2 Available only in some printer models.
Use printer menus 58

Device

Preferences
Menu item Description
Display Language Set the language of the text that appears on the display.
[List of languages]
Country/Region Identify the country or region where the printer is configured
[List of countries or regions] to operate.

Run initial setup Run the setup wizard.

No*
Yes
Keyboard Select a language as a keyboard type.
Keyboard Type Note: All the Keyboard Type values may not appear or may
[List of languages] require special hardware to appear.
Displayed information Specify the information to appear on the home screen.
Display Text 1 (IP Address*)
Display Text 2 (Date/Time*)
Custom Text 1
Custom Text 2
Date and Time Configure the printer date and time.
Configure
Current Date and Time
Manually Set Date and Time
Date Format (MM‑DD‑YYYY*)
Time Format (12 hour A.M./P.M.*)
Time Zone
Date and Time Configure the settings for Network Time Protocol (NTP).
Network Time Protocol Note: When Enable Authentication is set to MD5 key, Key ID
Enable NTP (On*) and Password appear.
NTP Server
Enable Authentication
Paper Sizes Specify the unit of measurement for paper sizes.
U.S.* Note: The country or region selected in the initial setup
Metric wizard determines the initial paper size setting.
Screen Brightness Adjust the brightness of the display.
20–100% (100*)
Flash Drive Access Enable access to the flash drive.
Disabled
Enabled*
Note: An asterisk (*) next to a value indicates the factory default setting.
Use printer menus 59

Menu item Description

One Page Flatbed Scanning Set copies from the scanner glass to only one page at a time.
On
Off*
Screen Timeout Set the idle time in seconds before the display shows the home
5–300 (60*) screen, or before the printer logs out a user account
automatically.
Note: An asterisk (*) next to a value indicates the factory default setting.

Eco-Mode
Menu item Description
Print Specify whether to print on one side or two sides of the paper.
Sides
1‑Sided*
2‑Sided
Print Print multiple page images on one side of a sheet of paper.
Pages per Side
Off*
2 pages per side
3 pages per side
4 pages per side
6 pages per side
9 pages per side
12 pages per side
16 pages per side
Print Determine the lightness or darkness of text or images.
Toner Darkness
Light
Normal*
Dark
Copy Specify the number of page images to print on one side of a
Pages per Side sheet of paper.
Off*
2 Portrait pages
4 Portrait pages
2 Landscape pages
4 Landscape pages
Copy Adjust the darkness of the scanned image.
Darkness
1‑9 (5*)
Note: An asterisk (*) next to a value indicates the factory default setting.
Use printer menus 60

Remote Operator Panel

Menu item Description
External VNC Connection Connect an external Virtual Network Computing (VNC) client
Don’t Allow* to the remote control panel.
Allow
Authentication Type Set the authentication type when accessing the VNC client
None* server.
Standard Authentication
VNC Password Specify the password to connect to the VNC client server.
Note: This menu item appears only if Authentication Type is
set to Standard Authentication.
Note: An asterisk (*) next to a value indicates the factory default setting.

Notifications
Menu item Description
ADF Loaded Beep Enable a sound when loading paper into the ADF.
Off
On*
Alarm Control Set the number of times that the alarm sounds when the printer
Off requires user intervention.
Single*
Continuous
Supplies Show the estimated status of the supplies.
Show Supply Estimates
Show estimates*
Do not show estimates
Supplies Set the number of times that the alarm sounds when the
Cartridge Alarm cartridge is low.
Off*
Single
Continuous
Supplies Configure notification settings when the printer requires user
Custom Supply Notifications intervention.
Note: This menu item appears only in the Embedded Web
Server.
Note: An asterisk (*) next to a value indicates the factory default setting.
Use printer menus 61

Menu item Description

E‑mail Alerts Setup Configure the e‑mail settings of the printer.
E‑mail Setup
Primary SMTP Gateway
Primary SMTP Gateway Port (25*)
Secondary SMTP Gateway
Secondary SMTP Gateway Port (25*)
SMTP Timeout (30 seconds*)
Reply Address
Always use SMTP default Reply
Address(Off*)
Use SSL/TLS(Disabled*)
Require Trusted Certificate(On*)
SMTP Server Authentication
(No authentication required*)
Device‑Initiated E‑mail(None*)
Device Userid
Device Password
NTLM Domain
Disable “SMTP server not set up” error(Off*)
Error Prevention Set the printer to check for jammed paper automatically.
Jam Assist
Off
On*
Error Prevention Let the printer continue processing or printing a job
Auto Continue automatically after clearing certain attendance conditions.
Disabled
Enabled* (5 seconds)
Auto Continue Time
Error Prevention Set the printer to restart when an error occurs.
Auto Reboot
Auto Reboot
Reboot when idle
Reboot always*
Reboot never
Error Prevention Set the number of automatic reboots that the printer can
Auto Reboot perform.
Max Auto Reboots (2*)
Error Prevention Set the number of seconds before the printer performs an
Auto Reboot automatic reboot.
Auto Reboot Window (720*)
Note: An asterisk (*) next to a value indicates the factory default setting.
Use printer menus 62

Menu item Description

Error Prevention Show a read‑only information of the reboot counter.
Auto Reboot
Auto Reboot Counter
Error Prevention Set the printer to show a message when a short paper error
Display Short Paper Error occurs.
On Note: Short paper refers to the size of the paper loaded.
Auto‑clear*
Error Prevention Set the printer to process the entire page into the memory
Page Protect before printing it.
Off*
On
Jam Content Recovery Set the printer to reprint jammed pages.
Jam Recovery
Off
On
Auto*
Jam Content Recovery Specify how to restart a scan job after resolving a paper jam.
Scanner Jam Recovery
Job level
Page level*
Note: An asterisk (*) next to a value indicates the factory default setting.

Power Management
Menu item Description
Sleep Mode Profile Set the printer to stay in Ready mode or return to Sleep mode
Print from Sleep Mode after printing.
Stay awake after printing
Enter Sleep Mode after printing*
Timeouts Set the idle time before the printer begins operating in Sleep
Sleep Mode mode.
1–120 minutes (15*)
Note: An asterisk (*) next to a value indicates the factory default setting.
Use printer menus 63

Menu item Description

Timeouts Set the time before the printer turns off.
Hibernate Timeout
Disabled
1 hour
2 hours
3 hours
6 hours
1 day
2 days
3 days*
1 week
2 weeks
1 month
Timeouts Set Hibernate Timeout to turn off the printer while an active
Hibernate Timeout on Connection Ethernet connection exists.
Hibernate
Do Not Hibernate*
Note: An asterisk (*) next to a value indicates the factory default setting.

Information Sent to Lexmark

Menu item Description
Information Sent to Lexmark Send printer usage and performance information to Lexmark.
Supplies and Page Usage Note: Information Send Time appears only when you select any of the settings in
Device Performance Information Sent to Lexmark, except None.
None*
Information Send Time
Start Time
Stop Time
Note: An asterisk (*) next to a value indicates the factory default setting.

Restore Factory Defaults

Menu item Description
Restore Settings Restore the printer factory default settings.
Restore all settings
Restore printer settings
Restore network settings
Restore fax settings
Use printer menus 64

Maintenance

Config Menu
Menu item Description
USB Configuration Change the USB driver mode of the printer to improve its
USB PnP compatibility with a personal computer.
1*
2
USB Configuration Set whether the USB device driver enumerates as a USB
USB Scan to Local Simple device (single interface) or as a USB Composite device
On* (multiple interfaces).
Off
USB Configuration Set the USB port to run at full speed and disable its high‑speed
USB Speed capabilities.
Full
Auto*
Tray Configuration Show message about the tray status.
Show Tray Insert Message
Off
Only for unknown sizes*
Always
Tray Configuration Specify the page orientation when loading A5 paper size.
A5 Loading
Short Edge
Long Edge*
Tray Configuration Set the paper source that the user fills when a prompt to load
Paper Prompts paper appears.
Auto*
Manual Paper
Tray Configuration Set the paper source that the user fills when a prompt to load
Envelope Prompts envelope appears.
Auto*
Manual Envelope
Tray Configuration Set the printer to resolve paper- or envelope-related change
Action for Prompts prompts.
Prompt user*
Continue
Use current
Note: An asterisk (*) next to a value indicates the factory default setting.
Use printer menus 65

Menu item Description

Reports Print reports about printer menu settings, status, and event
Menu Settings Page logs.
Event Log
Event Log Summary
Supply Usage And Counters Reset the supply page counter or view the total printed pages.
Clear Supply Usage History
Reset Black Cartridge Counter
Reset Black Imaging Unit Counter
Printer Emulations Set the printer to recognize and use the PS data stream.
PS Emulation Note: This menu item appears only in some printer models.
Off*
On
Printer Emulations Set the page timeout during emulation.
Emulator Security
Page Timeout
0–60 (60*)
Printer Emulations
Emulator Security
Reset Emulator After Job
Off*
On
Printer Emulations
Emulator Security
Disable Printer Message Access
Off
On*
Fax Configuration Specify the printer power setting when it is in fax mode.
Fax Low Power Support
Disable Sleep
Permit Sleep
Auto*
Print Configuration Set a text point-size value below which the high‑frequency
Font Sharpening screens are used when printing font data.
0–150 (24*)
Print Configuration Adjust the toner density when printing or copying documents.
Print Density
Disabled
1–5 (3*)
Copy Density
Disabled
1–5 (3*)
Note: An asterisk (*) next to a value indicates the factory default setting.
Use printer menus 66

Menu item Description

Device Operations Set the printer to reduce the amount of noise that it makes
Quiet Mode when printing.
On Note: This setting slows down the overall performance of the
Off* printer.

Device Operations Erase all custom messages.

Clear Custom Status
Device Operations Erase messages that were remotely installed.
Clear all remotely‑installed messages
Device Operations Show existing error messages on the display after the printer
Automatically Display Error Screens remains inactive on the home screen for a length of time equal
On* to the Screen Timeout setting.
Off Note: This menu item appears only in some printer models.

Scanner Configuration Print a Quick Test target page.

Scanner Manual Registration Note: Make sure that the margin spacing on the target page
Print Quick Test is uniform all the way around the target. If it is not, then the
printer margins may need to be reset.
Scanner Configuration Manually register the flatbed and ADF after replacing the ADF,
Scanner Manual Registration scanner glass, or controller board.
Front ADF Registration
Flatbed Registration
Scanner Configuration Set the size, in millimeters, of the no‑print area around an ADF
Edge Erase or flatbed scan job.
ADF Edge Erase
0–6 (3*)
Flatbed Edge Erase
0–6 (3*)
Scanner Configuration Disable the scanner if it is not working properly.
Disable Scanner
Enabled*
Disabled
ADF Disabled
Scanner Configuration Set the byte order of a TIFF‑formatted scan output.
Tiff Byte Order
CPU Endianness*
Little Endian
Big Endian
Scanner Configuration Set the RowsPerStrip tag value of a TIFF‑formatted scan output.
Exact Tiff Rows Per Strip
On*
Off
Note: An asterisk (*) next to a value indicates the factory default setting.
Use printer menus 67

Out of Service Erase

Menu item Description
Sanitize all information on nonvolatile memory Clear all settings and applications that are stored in the printer.
Erase all printer and network settings
Erase all shortcuts and shortcut settings

Visible Home Screen Icons

Menu Description
Copy Specify which icons to show on the home screen.
Do not display
Display*
E‑mail
Do not display
Display*
Fax
Do not display
Display*
Status/Supplies
Do not display
Display*
Job Queue
Do not display
Display*
Change Language
Do not display*
Display
Held Jobs
Do not display
Display*
USB
Do not display
Display*
Note: An asterisk (*) next to a value indicates the factory default settings.

About this Printer

Menu item Description
Asset Tag Describe the printer. The maximum length is 32 characters.
Printer’s Location Identify the printer location. The maximum length is 63 characters.
* This menu item appears only in some printer models.
Use printer menus 68

Menu item Description

Contact Personalize the printer name. The maximum length is 63 characters.
Export Configuration File to USB* Export configuration files to a flash drive.
Export Compressed Logs to USB* Export compressed log files to a flash drive.
Send Logs Send diagnostic information to Lexmark.
Cancel
Send
* This menu item appears only in some printer models.

Print

Layout
Menu item Description
Sides Specify whether to print on one side or two sides of the paper.
1‑sided*
2‑sided
Flip Style Determine which side of the paper (long edge or short edge) is bound when
Long Edge* performing two‑sided printing.
Short Edge Note: Depending on the option selected, the printer automatically offsets
each printed information of the page to bind the job correctly.
Blank Pages Print blank pages that are included in a print job.
Print
Do Not Print*
Collate Keep the pages of a print job stacked in sequence, particularly when printing
Off [1,1,1,2,2,2] multiple copies of the job.
On [1,2,1,2,1,2]*
Separator Sheets Insert blank separator sheets when printing.
None*
Between Copies
Between Jobs
Between Pages
Separator Sheet Source Specify the paper source for the separator sheet.
Tray [x] (1*)
Note: An asterisk (*) next to a value indicates the factory default setting.
Use printer menus 69

Menu item Description

Pages per Side Print multiple page images on one side of a sheet of paper.
Off*
2 pages per side
3 pages per side
4 pages per side
6 pages per side
9 pages per side
12 pages per side
16 pages per side
Pages per Side Ordering Specify the positioning of multiple page images when using Pages per Side.
Horizontal* Note: The positioning depends on the number of page images and their
Reverse Horizontal page orientation.
Vertical
Reverse Vertical
Pages per Side Orientation Specify the orientation of a multiple‑page document when using Pages per
Auto* Side.
Landscape
Portrait
Pages per Side Border Print a border around each page image when using Pages per Side.
None*
Solid
Copies Specify the number of copies for each print job.
1–9999 (1*)
Print Area Set the printable area on a sheet of paper.
Normal*
Whole Page
Note: An asterisk (*) next to a value indicates the factory default setting.

Setup
Menu item Description
Printer Language Set the printer language.
PCL Emulation Note: Setting a printer language default does not prevent a software
PS Emulation program from sending print jobs that use another printer language.
Note: An asterisk (*) next to a value indicates the factory default setting.
Use printer menus 70

Menu item Description

Resource Save Determine what the printer does with downloaded resources, such as
On fonts and macros, when it receives a job that requires more than the
Off* available memory.
Notes:
• When set to Off, the printer retains downloaded resources only until
memory is needed. Resources associated with the inactive printer
language are deleted.
• When set to On, the printer preserves all the permanent
downloaded resources across all language switches. When
necessary, the printer shows memory full messages instead of
deleting permanent resources.
Print All Order Specify the order you choose to print all held and confidential jobs.
Alphabetical*
Newest First
Oldest First
Note: An asterisk (*) next to a value indicates the factory default setting.

Quality
Menu item Description
Print Resolution Set the resolution for the text and images on the printed output.
300 dpi Note: Resolution is determined in dots per inch or image quality.
600 dpi*
1200 Image Q
2400 Image Q
Toner Darkness Determine the lightness or darkness of text images.
Light
Normal*
Dark
Halftone Enhance the printed output to have smoother lines with sharper edges.
Normal*
Detail
Note: An asterisk (*) next to a value indicates the factory default setting.

PDF
Menu item Description
Scale To Fit Scale the page content to fit the selected paper size.
Off*
On
Note: An asterisk (*) next to a value indicates the factory default setting.
Use printer menus 71

Menu item Description

Annotations Specify whether to print annotations in the PDF.
Print
Do Not Print*
Print PDF Error Enable the printing of PDF error.
Off
On*
Note: An asterisk (*) next to a value indicates the factory default setting.

PostScript
Menu item Description
Print PS Error Print a page that describes the PostScript® error.
Off* Note: When an error occurs, processing of the job stops, the printer
On prints an error message, and the rest of the print job is flushed.
Minimum Line Width Set the minimum stroke width of any job printed in 1200 dpi.
1–30 (2*)
Lock PS Startup Mode Disable the SysStart file.
Off
On*
Wait Timeout Enable the printer to wait for more data before canceling a print job.
Disabled
Enabled*
Wait Timeout Time Set the time in seconds for the printer to wait for more data before
15–65535 (40*) canceling a print job.
Note: This menu item appears only when Wait Timeout is enabled.
Note: An asterisk (*) next to a value indicates the factory default setting.

PCL
Menu item Description
Font Name Select a font from the specified font source.
[List of available fonts] (Courier*)
Symbol Set Specify the symbol set for each font name.
[List of available symbol set] (10U Note: A symbol set is a set of alphabetic and numeric characters,
PC‑8*) punctuation, and special symbols. Symbol sets support the different
languages or specific programs such as math symbols for scientific text.
Pitch Specify the pitch for fixed or monospaced fonts.
0.08–100 (10*) Note: Pitch refers to the number of fixed‑space characters in a horizontal
inch of type.
Note: An asterisk (*) next to a value indicates the factory default setting.
Use printer menus 72

Menu item Description

Orientation Specify the orientation of text and graphics on the page.
Portrait*
Landscape
Lines per Page Specify the number of lines of text for each page printed through the PCL®
1–255 data stream.
Notes:
• This menu item activates vertical escapement that causes the
selected number of requested lines to print between the default
margins of the page.
• 60 is the U.S. factory default setting. 64 is the international factory
default setting.
PCL5 Minimum Line Width Set the initial minimum stroke width of any job printed in 1200 dpi.
1–30 (2*)
PCLXL Minimum Line Width
1–30 (2*)
A4 Width Set the width of the logical page on A4‑size paper.
198 mm* Note: Logical page is the space on the physical page where data is
203 mm printed.
Auto CR after LF Set the printer to perform a carriage return after a line feed control
Off* command.
On Note: Carriage return is a mechanism that commands the printer to move
the position of the cursor to the first position on the same line.
Auto LF after CR Set the printer to perform a line feed after a carriage return control
Off* command.
On
Print Timeout Enable the printer to end a print job after it has been idle for the specified
Disabled amount of time in seconds.
Enabled*
Print Timeout Time Set the time in seconds for the printer to end a print job after it has been
1–255 (90*) idle.
Note: This menu item appears only when Print Timeout is enabled.
Note: An asterisk (*) next to a value indicates the factory default setting.

Image
Menu item Description
Auto Fit Select the best available paper size and orientation setting for an image.
On Note: When set to On, this menu item overrides the scaling and orientation
Off* settings for the image.
Note: An asterisk (*) next to a value indicates the factory default setting.
Use printer menus 73

Menu item Description

Invert Invert bitonal monochrome images.
Off* Note: This menu item does not apply to GIF or JPEG image formats.
On
Scaling Adjust the image to fit the printable area.
Anchor Top Left Note: When Auto Fit is set to On, Scaling is automatically set to Best Fit.
Best Fit*
Anchor Center
Fit Height/Width
Fit Height
Fit Width
Orientation Specify the orientation of text and graphics on the page.
Portrait*
Landscape
Reverse Portrait
Reverse Landscape
Note: An asterisk (*) next to a value indicates the factory default setting.

Paper

Tray Configuration
Menu item Description
Default Source Set the paper source for all print jobs.
Tray [x] (1*)
Manual Paper
Manual Envelope
Paper Size/Type Specify the paper size or paper type loaded in each paper source.
Tray [x] (1*)
Manual Paper
Manual Envelope
Substitute Size Set the printer to substitute a specified paper size if the requested size is not
Off loaded in any paper source.
Letter/A4 Notes:
All Listed*
• Off prompts the user to load the required paper size.
• Letter/A4 prints an A4‑size document on letter when loading letter, and
letter‑size jobs on A4 paper size when loading A4.
• All Listed substitutes Letter/A4.
Note: An asterisk (*) next to a value indicates the factory default setting.
Use printer menus 74

Media Configuration

Universal Setup
Menu item Description
Units of Measure Specify the unit of measurement for the universal paper.
Inches Note: Inches is the U.S. factory default setting. Millimeters is the
Millimeters international factory default setting.
Portrait Width Set the portrait width of the universal paper.
3.00–14.17 inches (8.50*)
76–360 mm (216*)
Portrait Height Set the portrait height of the universal paper.
3.00–14.17 inches (14*)
76–360 mm (356*)
Feed Direction Set the printer to pick paper from the short edge or long edge
Short Edge* direction.
Long Edge Note: Long Edge appears only when the longest edge is shorter
than the maximum width supported.
Note: An asterisk (*) next to a value indicates the factory default setting.

Custom Scan Sizes

Menu item Description
Custom Scan Size [x] Assign a scan size name and configure the scan settings.
Scan Size Name
Width
1–8.50 inches (8.50*)
25–216 mm (216*)
Height
1–14 inches (11*)
25–356 mm (279*)
Orientation
Portrait*
Landscape
2 scans per side
Off*
On
Note: An asterisk (*) next to a value indicates the factory default setting.
Use printer menus 75

Media Types
Menu item Description
Plain Paper Specify the texture, weight, and orientation of the paper loaded.
Card Stock
Recycled
Labels
Bond
Envelope
Letterhead
Preprinted
Colored Paper
Light
Heavy

Copy

Copy Defaults
Menu item Description
Content Type Improve the output result based on the content of the original document.
Text
Text/Photo*
Photo
Graphics
Sides Specify the scanning behavior based on the original document.
1 sided to 1 sided*
1 sided to 2 sided
Pages per Side Specify the number of page images to print on one side of a sheet of paper.
Off*
2 Portrait pages
4 Portrait pages
2 Landscape pages
4 Landscape pages
Print Page Borders Place a border around each image when printing multiple pages on a single
Off* page.
On
Collate Print multiple copies in sequence.
Off [1,1,1,2,2,2]
On [1,2,1,2,1,2]*
Note: An asterisk (*) next to a value indicates the factory default setting.
Use printer menus 76

Menu item Description

“Copy from” Size Set the paper size of the original document.
[List of paper sizes] Note: Letter is the U.S. factory default setting. A4 is the international factory
default setting.
“Copy to” Source Specify the paper source for the copy job.
Tray [x] (1*)
Manual Feeder
Darkness Adjust the darkness of the scanned image.
1 to 9 (5*)
Number of Copies Specify the number of copies.
1–9999 (1*)
Note: An asterisk (*) next to a value indicates the factory default setting.

Advanced Imaging
Menu item Description
Contrast Specify the contrast of the output.
Best for Content*
0
1
2
3
4
5
Background Removal Adjust the amount of background visible on a scanned image.
Level
‑4 to 4 (0*)
Scan Edge to Edge Allow edge‑to‑edge scanning of the original document.
Off*
On
Note: An asterisk (*) next to a value indicates the factory default setting.
Use printer menus 77

Fax
Fax Defaults

Fax Mode
Menu item Description
Fax Mode Select a fax mode.
Fax*
Disabled
Note: An asterisk (*) next to a value indicates the factory default setting.

Fax Setup

General Fax settings

Menu item Description
Fax Name Identify your fax machine.
Fax Number Identify your fax number.
Fax ID Notify fax recipients of your fax name or fax number.
Fax Name
Fax Number*
Enable Manual Fax Set the printer to fax manually.
On Note: Use a regular telephone line to answer an incoming fax job and to dial a
Off* fax number.
Memory Use Set the amount of internal printer memory allocated for faxing.
All receive Note: This menu item prevents memory buffer conditions and failed faxes.
Mostly receive
Equal*
Mostly send
All send
Cancel Faxes Cancel outgoing faxes before they are transmitted, or cancel incoming faxes
Allow* before they finish printing.
Don't Allow
Fax Number Masking Specify the format for masking an outgoing fax number.
Off*
From Left
From Right
Digits to Mask Specify the number of digits to mask in an outgoing fax number.
0–58 (0*)
Note: An asterisk (*) next to a value indicates the factory default setting.
Use printer menus 78

Menu item Description

Enable Line Connected Determine whether a telephone line is connected to the printer.
Detection Note: Detection takes place when turning on the printer and before each call.
On*
Off
Enable Line In Wrong Jack Determine whether a telephone line is connected to the correct port on the
Detection printer.
On* Note: Detection takes place when turning on the printer and before each call.
Off
Enable Extension in Use Determine whether a telephone line is used by another device such as another
Support phone on the same line.
On* Note: This menu item is monitored continuously after turning on the printer.
Off
Optimize Fax Compatibility Configure the printer fax functionality for optimal compatibility with other fax
machines.
Fax Transport Set the fax transport method.
Analog*
etherFAX
None
Note: An asterisk (*) next to a value indicates the factory default setting.

Fax Send Settings

Menu item Description
Resolution Set the resolution of the scanned image.
Standard* Note: A higher resolution increases fax transmission time and requires higher
Fine memory.
Super Fine
Ultra Fine
Original Size Specify the size of the original document.
[List of paper sizes] Note: Letter is the U.S. factory default setting. A4 is the international factory
default setting.
Content Type Improve the output result based on the content of the original document.
Text*
Text/Photo
Photo
Graphics
Darkness Adjust the darkness of the scanned image.
1–9 (5*)
Behind a PABX Set the printer to dial a fax number without waiting to recognize the dial tone.
On* Note: Private Automated Branch Exchange (PABX) is a telephone network that
Off allows a single access number to offer multiple lines to outside callers.
Note: An asterisk (*) next to a value indicates the factory default setting.
Use printer menus 79

Menu item Description

Dial Mode Specify the dial mode for incoming or outgoing faxes.
Tone*
Pulse
Note: An asterisk (*) next to a value indicates the factory default setting.

Advanced Imaging
Menu item Description
Contrast Set the contrast of the output.
Best for Content*
0
1
2
3
4
5
Background Removal Adjust the amount of background visible on a scanned image.
Level
‑4 to 4 (0*)
Scan Edge to Edge Allow edge‑to‑edge scanning of the original document.
On
Off*
Note: An asterisk (*) next to a value indicates the factory default setting.

Admin Controls
Menu item Description
Automatic Redial Adjust the number of redial attempts based on the activity levels of recipient fax
0–9 (5*) machines.

Redial Frequency Increase the time between redial attempts to increase the chance of sending
1–200 minutes (3*) fax successfully.

Enable ECM Activate Error Correction Mode (ECM) for fax jobs.
On* Note: ECM detects and corrects errors in the fax transmission process that are
Off caused by telephone line noise and poor signal strength.
Enable Fax Scans Fax documents that are scanned at the printer.
On*
Off
Driver to Fax Allow the print driver to send fax.
On*
Off
Note: An asterisk (*) next to a value indicates the factory default setting.
Use printer menus 80

Menu item Description

Allow Save as Shortcut Save fax numbers as shortcuts on the printer.
On*
Off
Max Speed Set the maximum speed for sending fax.
33600
14400
9600*
4800
2400
Enable Color Fax Scans Enable color scans for fax.
Off by Default*
On by Default
Never Use
Always Use
Auto Convert Color Faxes to Convert all outgoing color faxes to black and white.
Mono Faxes
On*
Off
Confirm Fax Number Ask the user to confirm the fax number.
Off*
On
Dial Prefix Set a dialing prefix.
Note: An asterisk (*) next to a value indicates the factory default setting.

Fax Receive Settings

Menu item Description
Rings to Answer Set the number of rings for incoming fax.
1–25 (3*)
Auto Reduction Scale incoming fax to fit on the page.
On*
Off
Paper Source Set the paper source for printing incoming fax.
Tray [X]
Auto*
Sides Print on both sides of the paper.
On
Off*
Note: An asterisk (*) next to a value indicates the factory default setting.
Use printer menus 81

Menu item Description

Separator Sheets Specify whether to insert blank separator sheets when printing.
None*
Before Job
After Job
Separator Sheet Source Specify the paper source for the separator sheet.
Tray [X] (1*)
Fax Footer Print the transmission information at the bottom of each page from a received
On fax.
Off*
Fax Footer Time Stamp Print the time stamp at the bottom of each page from a received fax.
Receive*
Print
Note: An asterisk (*) next to a value indicates the factory default setting.

Admin Controls
Menu item Description
Enable Fax Receive Set the printer to receive fax.
On*
Off
Enable Color Fax Receive Set the printer to receive fax in color.
On*
Off
Enable Caller ID Show the number that is sending the incoming fax.
On
Off*
Block No Name Fax Block incoming faxes sent from devices with no station ID or fax ID specified.
On
Off*
Answer On Set a distinctive ring pattern for incoming fax.
All Rings*
Single Ring Only
Double Ring Only
Triple Ring Only
Single or Double Rings Only
Single or Triple Rings Only
Double or Triple Rings Only
Auto Answer Set the printer to receive fax automatically.
On*
Off
Note: An asterisk (*) next to a value indicates the factory default setting.
Use printer menus 82

Menu item Description

Manual Answer Code Manually enter a code on the telephone number pad to begin receiving fax.
0–9 (9*) Notes:
• This menu item appears only when the printer shares a line with a
telephone.
• This menu item appears only when you set the printer to receive fax
manually.
Fax Forwarding Specify whether to forward received fax.
Print*
Print and Forward
Forward
Forward To Specify where to forward received fax.
Destination 1 Note: This menu item appears only when Fax Forwarding is set to Print and
Destination 2 Forward or Forward.
Max Speed Set the maximum speed for transmitting fax.
33600
14400
9600*
4800
2400
Note: An asterisk (*) next to a value indicates the factory default setting.

Fax Log settings

Menu item Description
Transmission Log Frequency Specify how often the printer creates a transmission log.
Always*
Never
Only for Error
Transmission Log Action Print or e‑mail a log for successful fax transmission or transmission error.
Print
Off
On*
E‑mail
Off*
On
Receive Error Log Print a log for fax‑receive failures.
Print Never*
Print on Error
Auto Print Logs Print all fax activity.
On*
Off
Note: An asterisk (*) next to a value indicates the factory default setting.
Use printer menus 83

Menu item Description

Log Paper Source Specify the paper source for printing logs.
Tray [x] (1*)
Logs Display Identify the sender by remote fax name or fax number.
Remote Fax Name*
Dialed Number
Enable Job Log View a summary of all fax jobs.
On*
Off
Enable Call Log View a summary of fax dialing history.
On*
Off
Note: An asterisk (*) next to a value indicates the factory default setting.

Speaker settings
Menu item Description
Speaker Mode Set the fax speaker mode.
Always Off*
Always On
On until Connected
Speaker Volume Adjust the fax speaker volume.
Low*
High
Ringer Volume Enable the ringer volume.
Off*
On
Note: An asterisk (*) next to a value indicates the factory default setting.

E-mail

E‑mail Setup
Menu item Description
Primary SMTP Gateway Type the IP address or host name of the primary SMTP server for sending e-
mail.
Primary SMTP Gateway Port Enter the port number of the primary SMTP server.
1–65535 (25*)
Secondary SMTP Gateway Type the server IP address or host name of your secondary or backup SMTP
server.
Note: An asterisk (*) next to a value indicates the factory default setting.
Use printer menus 84

Menu item Description

Secondary SMTP Gateway Port Enter the server port number of your secondary or backup SMTP server.
1–65535 (25*)
SMTP Timeout Set the time before the printer times out if the SMTP server does not respond.
5–30 seconds (30*)
Reply Address Specify a reply address in the e‑mail.
Always use SMTP default Reply Always use the default reply address in the SMTP server.
Address
On
Off*
Use SSL/TLS Specify whether to send e‑mail using an encrypted link.
Disabled*
Negotiate
Required
Require Trusted Certificate Require a trusted certificate when accessing the SMTP server.
Off
On*
SMTP Server Authentication Set the authentication type for the SMTP server.
No authentication required*
Login / Plain
NTLM
CRAM‑MD5
Digest‑MD5
Device‑Initiated E‑mail Specify whether credentials are required for device‑initiated e‑mail.
None*
Use Device SMTP Credentials
Device Userid Specify the user ID and password to connect to the SMTP server.
Device Password
NTLM Domain Specify the domain name for the NTLM security protocol.
Disable "SMTP server not set Hide the SMTP server not set up error message.
up" error
Off*
On
Note: An asterisk (*) next to a value indicates the factory default setting.

E‑mail Defaults
Menu item Description
Subject Specify the e‑mail subject and message.
Message
Note: An asterisk (*) next to a value indicates the factory default setting.
Use printer menus 85

Menu item Description

File Name Specify the filename for the scanned image.
Format Specify the file format for the scanned image.
PDF (.pdf)*
TIFF (.tif)
JPEG (.jpg)
PDF Settings Set the PDF format of the scanned image.
PDF Version Note: Archival Version and Archival (PDF/A) appear only if PDF Version is set
1.3 to 1.4.
1.4
1.5*
1.6
1.7
Archival Version
A‑1a*
A‑1b
Secure
Off*
On
Archival (PDF/A)
Off*
On
Content Type Improve the output result based on the content of the original document.
Text
Text/Photo*
Photo
Graphics
Color Specify the color when scanning an image.
Black and White
Gray
Color*
Resolution Set the resolution of the scanned image.
75 dpi
150 dpi*
200 dpi
300 dpi
400 dpi
600 dpi
Darkness Adjust the darkness of the scanned image.
1–9 (5*)
Original Size Set the paper size of the original document.
[List of paper sizes] Note: Letter is the U.S. factory default setting. A4 is the international factory
default setting.
Note: An asterisk (*) next to a value indicates the factory default setting.
Use printer menus 86

Advanced Imaging
Menu item Description
Contrast Specify the contrast of the output.
Best for content*
0
1
2
3
4
5
Background Removal Adjust the amount of background visible on a scanned image.
Level
‑4 to 4 (0*)
Scan Edge to Edge Allow edge‑to‑edge scanning of the original document.
On
Off*
Note: An asterisk (*) next to a value indicates the factory default setting.

Admin Controls
Menu item Description
Max E‑mail Size Set the allowable file size for each e‑mail.
0–65535 (0*)
Size Error Message Specify an error message that the printer sends when an e‑mail exceeds its
allowable file size.
Note: You can type up to 1024 characters.
Limit Destinations Limit sending of e‑mail only to the specified list of domain name.
Note: Use a comma to separate each domain.
Send Me a Copy Send a copy of the e‑mail to yourself.
Never appears*
On by Default
Off by Default
Always On
Text Default Set the quality of text on a scanned image.
5–95 (75*)
Text/Photo Default Set the quality of text or photo on a scanned image.
5–95 (75*)
Photo Default Set the quality of a photo on a scanned image.
5–95 (50*)
Note: An asterisk (*) next to a value indicates the factory default setting.
Use printer menus 87

Menu item Description

Transmission Log Print a log for successful e‑mail transmission.
Print log*
Do Not Print Log
Print Only For Error
Log Paper Source Specify the paper source for printing logs.
Tray 1
Allow Save as Shortcut Save e-mail addresses as shortcuts.
Off Note: When set to Off, the Save As Shortcut button does not appear on the
On* e-mail Destination screen.
Reset E-mail Information After Restore the default e-mail information after sending an e-mail.
Sending
Off
On*
Note: An asterisk (*) next to a value indicates the factory default setting.

FTP

FTP Defaults
Menu item Description
Format Specify the file format for the scanned image.
PDF (.pdf)*
TIFF (.tif)
JPEG (.jpg)
PDF Settings Set the PDF format for the scanned image.
PDF Version Note: Archival Version and Archival (PDF/A) appear only if PDF Version is set
1.3 to 1.4.
1.4
1.5*
1.6
1.7
Archival Version
A‑1a*
A‑1b
Secure
On
Off*
Archival (PDF/A)
On
Off*
Note: An asterisk (*) next to a value indicates the factory default setting.
Use printer menus 88

Menu item Description

Content Type Improve the output result based on the content of the original document.
Text
Text/Photo*
Photo
Graphics
Color Specify the color when scanning an image.
Black and White
Gray
Color*
Resolution Set the resolution of the scanned image.
75 dpi
150 dpi*
200 dpi
300 dpi
400 dpi
600 dpi
Darkness Adjust the darkness of the scanned image.
1–9 (5*)
Original Size Set the paper size of the original document.
[List of paper sizes] Note: Letter is the U.S. factory default setting. A4 is the international factory
default setting.
File Name Specify the file name of the scanned image.
Note: An asterisk (*) next to a value indicates the factory default setting.

Advanced Imaging
Menu item Description
Contrast Specify the contrast of the output.
Best for content*
0
1
2
3
4
5
Background Removal Adjust the amount of background visible on a scanned image.
Level
‑4 to 4 (0*)
Scan Edge to Edge Allow edge‑to‑edge scanning of the original document.
On
Off*
Note: An asterisk (*) next to a value indicates the factory default setting.
Use printer menus 89

Admin Controls
Menu item Description
Text Default Set the quality of text on a scanned image.
5–95 (75*)
Text/Photo Default Set the quality of text or photo image on a scanned image.
5–95 (75*)
Photo Default Set the quality of a photo image on a scanned image.
5–95 (50*)
Transmission Log Print a log for successful FTP scan transmission.
Print Log*
Do Not Print Log
Print Only For Error
Log Paper Source Specify the paper source for printing FTP logs.
Tray 1
Note: An asterisk (*) next to a value indicates the factory default setting.

USB Drive

Flash Drive Scan

Menu item Description
Format Specify the file format for the scanned image.
PDF (.pdf)*
TIFF (.tif)
JPEG (.jpg)
PDF Settings Set the PDF format for the scanned image.
PDF Version Note: Archival Version and Archival (PDF/A) appear only if PDF Version is set
1.3 to 1.4.
1.4
1.5*
1.6
1.7
Archival Version
A‑1a*
A‑1b
Secure
On
Off*
Archival (PDF/A)
On
Off*
Note: An asterisk (*) next to a value indicates the factory default setting.
Use printer menus 90

Menu item Description

Content Type Improve the output result based on the content of the original document.
Text
Text/Photo*
Photo
Graphics
Color Specify the color when scanning an image.
Black and White
Gray
Color*
Resolution Set the resolution of the scanned image.
75 dpi
150 dpi*
200 dpi
300 dpi
400 dpi
600 dpi
Darkness Adjust the darkness of the scanned image.
1–9 (5*)
Original Size Set the paper size of the original document.
[List of paper sizes] Note: Letter is the U.S. factory default setting. A4 is the international factory
default setting.
File Name Specify the file name of the scanned image.
Note: An asterisk (*) next to a value indicates the factory default setting.

Advanced Imaging
Menu item Description
Contrast Specify the contrast of the output.
Best for content*
0
1
2
3
4
5
Background Removal Adjust the amount of background visible on a scanned image.
Level
‑4 to 4 (0*)
Scan Edge to Edge Allow edge‑to‑edge scanning of the original document.
On
Off*
Note: An asterisk (*) next to a value indicates the factory default setting.
Use printer menus 91

Admin Controls
Menu item Description
Text Default Set the quality of text on a scanned image.
5–95 (75*)
Text/Photo Default Set the quality of text or photo on a scanned image.
5–95 (75*)
Photo Default Set the quality of a photo on a scanned image.
5–95 (50*)
Note: An asterisk (*) next to a value indicates the factory default setting.

Flash Drive Print

Menu item Description
Number of Copies Set the number of copies.
1–9999 (1*)
Paper Source Set the paper source for the print job.
Tray [x] (1*)
Manual Paper
Manual Envelope
Collate Print multiple copies in sequence.
(1,1,1) (2,2,2)
(1,2,3) (1,2,3)*
Sides Specify whether to print on one side or two sides of the paper.
1‑Sided*
2‑Sided
Flip Style Determine which side of the paper (long edge or short edge) is bound when
Long Edge* performing two‑sided printing.
Short Edge Note: Depending on the option selected, the printer automatically offsets each
printed information of the page to bind the job correctly.
Pages per Side Print multiple page images on one side of a sheet of paper.
Off*
2 pages per side
3 pages per side
4 pages per side
6 pages per side
9 pages per side
12 pages per side
16 pages per side
Note: An asterisk (*) next to a value indicates the factory default setting.
Use printer menus 92

Menu item Description

Pages per Side Ordering Specify the positioning of multiple page images when using Pages per Side.
Horizontal* Note: The positioning depends on the number of page images and their page
Reverse Horizontal orientation.
Reverse Vertical
Vertical
Pages per Side Orientation Specify the orientation of a multiple‑page document when using Pages per Side.
Auto*
Landscape
Portrait
Pages per Side Border Print a border around each page image when using Pages per Side.
None*
Solid
Separator Sheets Specify whether to insert blank separator sheets when printing.
Off*
Between Copies
Between Jobs
Between Pages
Separator Sheet Source Specify the paper source for the separator sheet.
Tray 1
Blank Pages Specify whether to print blank pages in a print job.
Do Not Print*
Print
Note: An asterisk (*) next to a value indicates the factory default setting.

Network/Ports

Network Overview
Menu item Description
Active Adapter Specify the type of the network connection.
Auto*
Standard Network
Wireless
Network Status Show the connectivity status of the printer network.
Display Network Status on Show the network status on the display.
Printer
Off
On*
Speed, Duplex Show the speed of the currently active network card.
Note: An asterisk (*) next to a value indicates the factory default setting.
Use printer menus 93

Menu item Description

IPv4 Show the IPv4 address.
All IPv6 Addresses Show all IPv6 addresses.
Reset Print Server Reset all active network connections to the printer.
Start Note: This setting removes all network configuration settings.
Network Job Timeout Set the time before the printer cancels a network print job.
Off
On* (90 seconds)
Banner Page Print a banner page.
Off*
On
Scan to PC Port Range Specify a valid port range for printers that are behind a port blocking firewall.
Enable Network Connections Enable or disable all network connections.
Enable*
Disable
Enable LLDP Enable Link Layer Discovery Protocol (LLDP) in the printer.
Off*
On
Note: An asterisk (*) next to a value indicates the factory default setting.

Wireless
Menu item Description
Setup Using Mobile App Configure the wireless connection using the Lexmark Mobile
Assistant app.
Setup On Printer Panel Determine the wireless network that the printer connects to.
Choose Network Note: This menu item appears as Wireless Connection Setup in the
Add Wi‑Fi Network Embedded Web Server.
• Network Name
• Network Mode
Infrastructure
• Wireless Security Mode
Disabled*
WEP
WPA2/WPA - Personal
WPA2 - Personal
Use printer menus 94

Menu item Description

Wi‑Fi Protected Setup Establish a wireless network and enable network security.
Start Push Button Method Notes:
Start PIN Method
• Start Push Button Method connects the printer to a wireless
network when buttons on both the printer and the access point
(wireless router) are pressed within a given time.
• Start PIN Method connects the printer to a wireless network
when a PIN on the printer is entered into the wireless settings
of the access point.
Enable Wi‑Fi Direct Set the printer to connect directly to Wi-Fi devices.
On
Off*
Compatibility Specify the wireless standard for the wireless network.
802.11b/g/n (2.4GHz)*
Wireless Security Mode Set the type of security for connecting the printer to wireless devices.
Disabled*
WEP
WPA2/WPA-Personal
WPA2-Personal
802.1x - RADIUS
WEP Authentication Mode Set the type of Wireless Encryption Protocol (WEP) used by the
Auto* printer.
Open Note: This menu item appears only if Wireless Security Mode is set
Shared to WEP.

Set WEP Key Specify a WEP password for secure wireless connection.
Note: This menu item appears only if Wireless Security Mode is set
to WEP.
WPA2-Personal Enable wireless security through WPA2.
AES* Note: This menu item appears only if Wireless Security Mode is set
to WPA2-Personal.
Set PSK Set the password for secure wireless connection.
Note: This menu item appears only if Wireless Security Mode is set
to WPA2/WPA-Personal or WPA2‑Personal.
WPA2/WPA‑Personal Enable wireless security through WPA2/WPA.
AES* Note: This menu item appears only if Wireless Security Mode is set
to WPA2/WPA-Personal.
802.1x Encryption Mode Enable wireless security through 802.1x standard.
WPA+ Note: This menu item appears only if Wireless Security Mode is set
WPA2* to 802.1x - Radius.
IPv4 Enable Dynamic Host Configuration Protocol (DHCP).
Enable DHCP Note: DHCP is a standard protocol that allows a server to distribute
On* IP addressing and configuration information dynamically to clients.
Off
Use printer menus 95

Menu item Description

IPv4 Set the static IP address of your printer.
Set Static IP Address
IP Address
Netmask
Gateway
IPv6 Enable IPv6 in the printer.
Enable IPv6
On*
Off
IPv6 Enable DHCPv6 in the printer.
Enable DHCPv6
Off*
On
IPv6 Set the network adapter to accept the automatic IPv6 address
Stateless Address Autoconfiguration configuration entries provided by a router.
Off
On*
IPv6 Specify the DNS server address.
DNS Address
IPv6 Assign the IPv6 address.
Manually Assigned IPV6 Note: This menu item appears only in some printer models.
IPv6 Assign the IPv6 router address.
Manually Assigned IPV6 Router Note: This menu item appears only in some printer models.
IPv6 Specify the address prefix.
Address Prefix
0–128 (64*)
IPv6 Show all IPv6 addresses.
All IPv6 Addresses
IPv6 Show all IPv6 router addresses.
All IPv6 Router Addresses
Network Address View the network addresses.
UAA
LAA
PCL SmartSwitch Set the printer to switch automatically to PCL emulation when a print
On* job requires it, regardless of the default printer language.
Off Note: If PCL SmartSwitch is off, then the printer does not examine
incoming data and uses the default printer language specified in
the Setup menu.
Use printer menus 96

Menu item Description

PS SmartSwitch Set the printer to switch automatically to PS emulation when a print
On* job requires it, regardless of the default printer language.
Off* Notes:
• This menu item appears only in some printer models.
• If PS SmartSwitch is off, then the printer does not examine
incoming data and uses the default printer language specified
in the Setup menu.
Mac Binary PS Set the printer to process Macintosh binary PostScript print jobs.
Auto* Notes:
On
Off • This menu item appears only in some printer models.
• On processes raw binary PostScript print jobs.
• Off filters print jobs using the standard protocol.

Ethernet
Menu item Description
Network Speed Show the speed of an active network adapter.
IPv4 Enable Dynamic Host Configuration Protocol (DHCP).
Enable DHCP Note: DHCP is a standard protocol that allows a server to distribute IP
On* addressing and configuration information to clients in a dynamic manner.
Off
IPv4 Set the static IP address of your printer.
Set Static IP Address
IP Address
Netmask
Gateway
IPv6 Enable IPv6 in the printer.
Enable IPv6
On*
Off
IPv6 Enable DHCPv6 in the printer.
Enable DHCPv6
Off*
On
IPv6 Set the network adapter to accept the automatic IPv6 address configuration
Stateless Address entries provided by a router.
Autoconfiguration
On*
Off
Note: An asterisk (*) next to a value indicates the factory default setting.
Use printer menus 97

Menu item Description

IPv6 Specify the DNS server address.
DNS Address
IPv6 Specify the address prefix.
Address Prefix
0–128 (64*)
IPv6 Show all IPv6 addresses.
All IPv6 Addresses
IPv6 Show all IPv6 router addresses.
All IPv6 Router Addresses
Network Address Show the printer Media Access Control (MAC) addresses: Locally Administered
UAA Address (LAA) and Universally Administered Address (UAA).
LAA Note: You can change the printer LAA manually.
PCL SmartSwitch Set the printer to switch automatically to PCL emulation when a print job
On* requires it, regardless of the default printer language.
Off Note: If PCL SmartSwitch is off, then the printer does not examine incoming
data and uses the default printer language specified in the Setup menu.
PS SmartSwitch Set the printer to switch automatically to PS emulation when a print job requires
On* it, regardless of the default printer language.
Off Note: If PS SmartSwitch is off, then the printer does not examine incoming
data and uses the default printer language specified in the Setup menu.
Mac Binary PS Set the printer to process Macintosh binary PostScript print jobs.
Auto* Notes:
On
Off • On processes raw binary PostScript print jobs.
• Off filters print jobs using the standard protocol.
Energy Efficient Ethernet Reduce power consumption when the printer does not receive data from the
Auto* Ethernet network.
On
Off
Note: An asterisk (*) next to a value indicates the factory default setting.

TCP/IP
Note: This menu appears only in network printers or printers attached to print servers.

Menu item Description

Set Hostname Set the current TCP/IP host name.
Domain Name Set the domain name.
Note: An asterisk (*) next to a value indicates the factory default setting.
Use printer menus 98

Menu item Description

Allow DHCP/BOOTP to update Allow the DHCP and BOOTP clients to update the NTP settings of the printer.
NTP server
On*
Off
Zero Configuration Name Specify a service name for the zero configuration network.
Enable Auto IP Assign an IP address automatically.
On*
Off
DNS Address Specify the current Domain Name System (DNS) server address.
Backup DNS Specify the backup DNS server addresses.
Backup DNS 2
Backup DNS 3
Domain Search Order Specify a list of domain names to locate the printer and its resources that reside
in different domains on the network.
Enable DDNS Update the Dynamic DNS settings.
Off*
On
DDNS TTL Specify the current DDNS settings.
Default TTL
DDNS Refresh Time
Enable mDNS Update multicast DNS settings.
On*
Off
WINS Address Specify a server address for Windows Internet Name Service (WINS).
Enable BOOTP Allow the BOOTP to assign a printer IP address.
Off*
On
Restricted Server List Specify an IP address for the TCP connections.
Notes:
• This menu item appears only in the Embedded Web Server.
• Use a comma to separate each IP address.
• You can add up to 50 IP addresses.
Restricted Server List Options Specify how the IP addresses in the list can access the printer functionality.
Block All Ports* Note: This menu item appears only in the Embedded Web Server.
Block Printing Only
Block Printing and HTTP Only
MTU Specify a maximum transmission unit (MTU) parameter for the TCP connections.
Note: An asterisk (*) next to a value indicates the factory default setting.
Use printer menus 99

Menu item Description

Raw Print Port Specify a raw port number for printers connected on a network.
1–65535 (9100*)
Outbound Traffic Maximum Enable the printer maximum transfer rate.
Speed
Disabled*
Enabled
Enable TLSv1.0 Enable the TLSv1.0 protocol.
On*
Off
Enable TLSv1.1 Enable the TLSv1.1 protocol.
On*
Off
SSL Cipher List Specify the cipher algorithms to use for the SSL or the TLS connections.
Note: An asterisk (*) next to a value indicates the factory default setting.

SNMP
Note: This menu appears only in network printers or printers that are attached to print servers.

Menu item Description

SNMP Versions 1 and 2c Configure Simple Network Management Protocol (SNMP) versions 1
Enabled and 2c to install print drivers and applications.
Off
On*
Allow SNMP Set
Off
On*
Enable PPM MIB
Off
On*
SNMP Community
Note: An asterisk (*) next to a value indicates the factory default setting.
Use printer menus 100

Menu item Description

SNMP Version 3 Configure SNMP version 3 to install and update the printer security.
Enabled
Off
On*
Set Read/Write Credentials
User Name
Password
Set Read‑only Credentials
User Name
Password
Authentication Hash
MD5
SHA1*
Minimum Authentication Level
No Authentication, No Privacy
Authentication, No Privacy
Authentication, Privacy*
Privacy Algorithm
DES
AES‑128*
Note: An asterisk (*) next to a value indicates the factory default setting.

IPSec
Note: This menu appears only in network printers or printers that are attached to print servers.

Menu item Description

Enable IPSec Enable Internet Protocol Security (IPSec).
Off*
On
Base Configuration Set the IPSec base configuration.
Default* Note: This menu item appears only when Enable IPSec is set to
Compatibility On.
Secure
DH (Diffie‑Hellman) Group Proposal Set the IPSec encryption.
modp2048 (14)* Note: This menu item appears only when Base Configuration is set
modp3072 (15) to Compatibility.
modp4096 (16)
modp6144 (17)
Proposed Encryption Method Specify an encryption method.
Note: This menu item appears only when Base Configuration is set
to Compatibility.
Note: An asterisk (*) next to a value indicates the factory default setting.
Use printer menus 101

Menu item Description

Proposed Authentication Method Specify an authentication method.
Note: This menu item appears only when Base Configuration is set
to Compatibility.
IKE SA Lifetime (Hours) Specify the IKE SA expiry period.
Note: This menu item appears only when Base Configuration is set
to Secure.
IPSec SA Lifetime (Hours) Specify the IPSec SA expiry period.
Note: This menu item appears only when Base Configuration is set
to Secure.
IPSec Device Certificate Specify an IPSec certificate.
Note: This menu item appears only when Base Configuration is set
to Compatibility or Secure.
Pre‑Shared Key Authenticated Configure the authenticated connections of the printer.
Connections Note: These menu items appear only when Enable IPSec is set to
Host [x] On.
Address
Key
Certificate Authenticated Connections
Host [x] Address[/subnet]
Address[/subnet]
Note: An asterisk (*) next to a value indicates the factory default setting.

802.1x
Note: This menu appears only in network printers or printers that are attached to print servers.

Menu item Description

Active Let the printer join networks that require authentication before
Off* allowing access.
On
Note: An asterisk (*) next to a value indicates the factory default setting.

LPD Configuration
Note: This menu appears only in network printers or printers that are attached to print servers.

Menu item Description

LPD Timeout Set the time‑out value to stop the Line Printer Daemon (LPD) server
0–65535 seconds (90*) from waiting indefinitely for hung or invalid print jobs.

Note: An asterisk (*) next to a value indicates the factory default setting.
Use printer menus 102

Menu item Description

LPD Banner Page Print a banner page for all LPD print jobs.
Off* Note: A banner page is the first page of a print job used as a
On separator of print jobs and to identify the originator of the print job
request.
LPD Trailer Page Print a trailer page for all LPD print jobs.
Off* Note: A trailer page is the last page of a print job.
On
LPD Carriage Return Conversion Enable carriage return conversion.
Off* Note: Carriage return is a mechanism that commands the printer to
On move the position of the cursor to the first position on the same
line.
Note: An asterisk (*) next to a value indicates the factory default setting.

HTTP/FTP Settings
Note: This menu appears only in network printers or printers attached to print servers.

Menu item Description

Enable HTTP Server Access the Embedded Web Server to monitor and manage the printer.
Off
On*
Enable HTTPS Configure the Hypertext Transfer Protocol Secure (HTTPS) settings.
Off
On*
Force HTTPS Connections Force the printer to use the HTTPS connections.
Off*
On
Enable FTP/TFTP Send files using FTP.
Off
On*
HTTP Proxy IP Address Configure the HTTP and FTP server settings.
FTP Proxy IP Address
HTTP Default IP Port
1–65535 (80*)
HTTPS Device Certificate
FTP Default IP Port
1–65535 (21*)
Timeout for HTTP/FTP Specify the amount of time before the server connection stops.
Requests
1–299 (30*)
Note: An asterisk (*) next to a value indicates the factory default setting.
Use printer menus 103

Menu item Description

Retries for HTTP/FTP Requests Set the number of retries to connect to the HTTP/FTP server.
1–299 (3*)
Note: An asterisk (*) next to a value indicates the factory default setting.

USB
Menu item Description
PCL SmartSwitch Set the printer to switch to PCL emulation when a print job received through a
Off USB port requires it, regardless of the default printer language.
On* Note: If PCL SmartSwitch is off, then the printer does not examine incoming
data and uses the default printer language specified in the Setup menu.
Enable USB Port Enable the standard USB port.
Enable*
Disable
Note: An asterisk (*) next to a value indicates the factory default setting.

Restrict external network access

Menu item Description
Restrict external network Restrict access to network sites.
access
Off*
On
External network address Specify the network addresses with restricted access.
E‑mail address for notification Specify an e‑mail address to send a notification of logged events.
Ping frequency Specify the network query interval in seconds.
1–300 (10*)
Subject Specify the subject and message of the notification e‑mail.
Message
Note: An asterisk (*) next to a value indicates the factory default setting.

Google Cloud Print

Menu item Description
Registration Register the printer to the Google Cloud Print server.
Register
Note: An asterisk (*) next to a value indicates the factory default setting.
Use printer menus 104

Menu item Description

Options Print directly from your Google account.
Enable Google Cloud Print
Off
On*
Options Allow the registered user and other users on the same subnet to
Enable Local Discovery send jobs to the printer locally.
Off
On*
Options Verify authenticity of the peer certificate to connect to your Google
Enable SSL Peer Verification account.
Off
On*
Options Set the printer to process PDF files as an image for faster printing.
Always Print As Image
Off*
On
Note: An asterisk (*) next to a value indicates the factory default setting.

Wi‑Fi Direct
Note: This menu appears only when a direct Wi‑Fi network is the active network.

Menu item Description

SSID Specify the service set identifier (SSID) of the Wi‑Fi network.
Preferred Channel Number Set the preferred channel of the Wi‑Fi network.
1–11 (6*)
Auto
Set PSK Set the preshared key (PSK) to authenticate and validate users on a Wi‑Fi
connection.
Show PSK on Setup Page Show the PSK on the Network Setup Page.
Off
On*
Group Owner IP Address Specify the IP address of the group owner.
Auto‑Accept Push Button Accept requests to connect to the network automatically.
Requests Note: Accepting clients automatically is not secured.
Off*
On
Note: An asterisk (*) next to a value indicates the factory default setting.
Use printer menus 105

Security
Login Methods

Public
Menu item Description
Manage Permissions Control access to the printer functions.
Function Access
Manage Shortcuts
Create Profiles
Flash Drive Print
Flash Drive Scan
Copy Function
E‑mail Function
Fax Function
FTP Function
Release Held Faxes
Held Jobs Access
User Profiles
Cancel Jobs at the Device
Change Language
Internet Printing Protocol (IPP)
Initiate Scans Remotely
B/W Print
Network Folder ‑ Scan
Manage Permissions Control access to the printer menus.
Administrative Menus
Security Menu
Network/Ports Menu
Paper Menu
Reports Menu
Function Configuration Menus
Supplies Menu
SE Menu
Device Menu
Manage Permissions Control access to the printer management options.
Device Management
Remote Management
Firmware Updates
Embedded Web Server Access
Import / Export All Settings
Out of Service Erase
Use printer menus 106

Local Accounts
Menu item Description
Add User Create local accounts to manage access to the printer functions.
User Name/Password
User Name
Password
PIN
Manage Groups/Permissions Control group or user access to the printer functions, applications, and security
Add Group settings.
Import Access Controls
Function Access
Administrative Menus
Device Management
All Users
Import Access Controls
Function Access
Administrative Menus
Device Management
Admin
Function Access
Administrative Menus
Device Management

Certificate Management
Menu item Menu item
Configure Certificate Defaults Set the default values for generated certificates.
Common Name
Organization Name
Unit Name
Country/Region
Province Name
City Name
Subject Alternate Name
Device Certificates Generate, delete, or view device certificates.
Manage CA Certificates Load, delete, or view Certificate Authority (CA) certificates.

Schedule USB Devices

Menu item Description
Schedules Schedule access to the front USB port.
Add New Schedule
Use printer menus 107

Login Restrictions
Menu item Description
Login failures Specify the number of failed login attempts before the user gets locked out.
1–10 (3*)
Failure time frame Specify the time frame between failed login attempts before the user gets locked out.
1–60 minutes (5*)
Lockout time Specify the lockout duration.
1–60 minutes (5*)
Web Login Timeout Specify the delay for a remote login before the user is logged off automatically.
1–120 minutes (10*)
Note: An asterisk (*) next to a value indicates the factory default setting.

Confidential Print Setup

Menu item Description
Max Invalid PIN Set the number of times an invalid PIN can be entered.
2–10 Notes:
• A value of zero turns off this setting.
• When the limit is reached, the print jobs for that user name and PIN are
deleted.
Confidential Job Expiration Set the expiration time for confidential print jobs.
Off* Notes:
1 Hour
4 Hours • If this menu item is changed while confidential print jobs reside in the printer
memory or hard disk, then the expiration time for those print jobs does not
24 Hours
change to the new default value.
1 Week
• If the printer is turned off, then all confidential jobs held in the printer memory
are deleted.
Repeat Job Expiration Set the expiration time for a print job that you want to repeat.
Off*
1 Hour
4 Hours
24 Hours
1 Week
Verify Job Expiration Set the expiration time that the printer prints a copy for the user to examine its quality,
Off* before printing the remaining copies.
1 Hour
4 Hours
24 Hours
1 Week
Note: An asterisk (*) next to a value indicates the factory default setting.
Use printer menus 108

Menu item Description

Reserve Job Expiration Set the expiration time that the printer stores print jobs for printing later.
Off*
1 Hour
4 Hours
24 Hours
1 Week
Require All Jobs to be Held Set the printer to hold all print jobs.
Off*
On
Keep duplicate documents Set the printer to print other documents with the same file name without overwriting
Off* any of the print jobs.
On
Note: An asterisk (*) next to a value indicates the factory default setting.

Erase Temporary Data Files

Menu item Description
Stored in onboard memory Delete all files stored on the printer memory.
Off*
On
Note: An asterisk (*) next to a value indicates the factory default setting.

Miscellaneous
Menu item Description
Print Permission Allow the user to print.
Off*
On
Security Reset Jumper Specify user access to the printer.
Enable “Guest” access* Notes:
No Effect
• The jumper is located beside a lock icon on the controller board.
• Enable “Guest” access gives anyone access to all aspects of the printer.
• No Effect may make access to the printer impossible when the required
security information is unavailable.
Minimum Password Length Specify the password length.
0–32
Note: An asterisk (*) next to a value indicates the factory default setting.
Use printer menus 109

Cloud Connector
Menu item Description
Enable/Disable Connectors Enable a cloud service provider.

Reports

Menu Settings Page

Menu item Description
Menu Settings Page Print a report that contains the printer menus.

Device
Menu item Description
Device Information Print a report that contains information about the printer.
Device Statistics Print a report about printer usage and supply status.
Profile List Print a list of profiles that are stored in the printer.
Asset Report Print a report that contains the printer serial number and model name.

Print
Menu item Description
Print Fonts Print samples and information about the fonts that are available in each printer
PCL Fonts language.

Shortcuts
Menu item Description
All Shortcuts Print a report that lists the shortcuts that are stored in the printer.
Fax Shortcuts
Copy Shortcuts
E‑mail Shortcuts
FTP Shortcuts
Network Folder Shortcuts
Use printer menus 110

Fax
Menu item Description
Fax Job Log Print a report about the last 200 completed fax jobs.
Note: This menu item appears only when Enable Job Log is set to On.
Fax Call Log Print a report about the last 100 attempted, received, and blocked calls.
Note: This menu item appears only when Enable Job Log is set to On.

Network
Menu item Description
Network Setup Page Print a page that shows the configured network and wireless settings on the
printer.
Note: This menu item appears only in network printers or printers connected
to print servers.
Wi‑Fi Direct Connected Clients Print a page that shows the list of devices that are connected to the printer using
Wi‑Fi Direct.
Note: This menu item appears only when Enable Wi‑Fi Direct is set to On.

Troubleshooting
Menu item Description
Print Quality Test Pages Print sample pages to identify and correct print quality defects.
Cleaning the Scanner Print instructions on how to clean the scanner.
Maintain the printer 111

Maintain the printer

Checking the status of parts and supplies
1 From the control panel, navigate to:
Settings > Reports > Device > Device Statistics
For non‑touch‑screen printer models, press to navigate through the settings.
2 From the Supply Information section of the pages printed, check the status of parts and supplies.

Configuring supply notifications

1 Open a web browser, and then type the printer IP address in the address field.
Notes:
• View the printer IP address on the printer home screen. The IP address appears as four sets of
numbers separated by periods, such as [Link].
• If you are using a proxy server, then temporarily disable it to load the web page correctly.
2 Click Settings > Device > Notifications.
3 From the Supplies menu, click Custom Supply Notifications.
4 Select a notification for each supply item.
5 Apply the changes.

Setting up e‑mail alerts

Configure the printer to send e‑mail alerts when supplies are low, when paper must be changed or added, or
when there is a paper jam.
1 Open a web browser, and then type the printer IP address in the address field.
Notes:
• View the printer IP address on the printer home screen. The IP address appears as four sets of
numbers separated by periods, such as [Link].
• If you are using a proxy server, then temporarily disable it to load the web page correctly.
2 Click Settings > Device > Notifications > E‑mail Alert Setup, and then configure the settings.
3 Click Setup E-mail Lists and Alerts, and then configure the settings.
4 Apply the changes.
Maintain the printer 112

Viewing reports
1 From the control panel, navigate to:
Settings > Reports
For non-touch-screen printer models, press to navigate through the settings.
2 Select the report that you want to view.

Ordering parts and supplies

To order supplies in the U.S., contact Lexmark at 1-800-539-6275 for information about Lexmark authorized
supplies dealers in your area. In other countries or regions, go to [Link] or contact the place where
you purchased the printer.
Note: All life estimates for printer supplies assume printing on letter‑ or A4‑size plain paper.
Warning—Potential Damage: Failure to maintain optimum printer performance, or to replace parts and
supplies, may cause damage to your printer.

Using genuine Lexmark parts and supplies

Your Lexmark printer is designed to function best with genuine Lexmark parts and supplies. Use of third-party
supplies or parts may affect the performance, reliability, or life of the printer and its imaging components. It can
also affect warranty coverage. Damage caused by the use of third-party parts and supplies is not covered by
the warranty. All life indicators are designed to function with Lexmark parts and supplies, and may deliver
unpredictable results if third-party parts and supplies are used. Imaging component usage beyond the intended
life may damage your Lexmark printer or its associated components.
Warning—Potential Damage: Supplies and parts without Return Program agreement terms may be reset and
remanufactured. However, the manufacturer’s warranty does not cover any damage caused by non-genuine
supplies or parts. Resetting counters on the supply or part without proper remanufacturing can cause
damage to your printer. After resetting the supply or part counter, your printer may display an error indicating
the presence of the reset item.

Ordering a toner cartridge

Notes:
• The estimated cartridge yield is based on the ISO/IEC 19752 standard.
• Extremely low print coverage for extended periods of time may negatively affect actual yield.
Maintain the printer 113

Return Program toner cartridges

Item United States European Asia Pacific Latin America Rest of Australia and
and Canada Economic Europe, New Zealand
Area Middle East,
and Africa
Return B221000 B222000 B223000 B224000 B225000 B226000
Program toner
cartridge
High yield B221H00 B222H00 B223H00 B224H00 B225H00 B226H00
Return
Program toner
cartridge
Extra high B221X00 B222X00 B223X00 B224X00 B225X00 B226X00
yield Return
Program toner
cartridge

Regular toner cartridge

Item Worldwide
Extra high yield toner cartridge B220XA0

Ordering an imaging unit

Extremely low print coverage for extended periods of time may cause imaging unit parts to fail before the toner
exhaustion.
Item Part number
Imaging unit B220Z00

Replacing parts and supplies

Replacing the toner cartridge

1 Open the front door.
Warning—Potential Damage: To prevent damage from electrostatic discharge, touch any exposed metal
frame of the printer before accessing or touching interior areas of the printer.
Maintain the printer 114

2 Remove the imaging unit.

3 Remove the used toner cartridge from the imaging unit.

4 Unpack the new toner cartridge.

5 Shake the toner cartridge to redistribute the toner.
Maintain the printer 115

6 Remove the seal, and then remove the cover.

7 Insert the new toner cartridge into the imaging unit.

8 Insert the imaging unit.

9 Close the door.

Replacing the imaging unit

1 Open the front door.
Warning—Potential Damage: To prevent damage from electrostatic discharge, touch any exposed metal
frame of the printer before accessing or touching interior areas of the printer.
Maintain the printer 116

2 Remove the used imaging unit.

3 Remove the toner cartridge from the used imaging unit.

4 Unpack the new imaging unit, and then insert the toner cartridge.
Warning—Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes.
Extended exposure to light may cause print quality problems.
Warning—Potential Damage: Do not touch the photoconductor drum. Doing so may affect the quality of
future print jobs.
Maintain the printer 117

5 Insert the new imaging unit.

6 Close the door.

Replacing the duplex unit

1 Remove the used duplex unit.

2 Unpack the new duplex unit.

3 Insert the new duplex unit.

Replacing the tray

1 Remove the used tray.
Maintain the printer 118

2 Unpack the new tray.

3 Insert the new tray.

Resetting the supply usage counters

1 From the control panel, navigate to:
Settings > Device > Maintenance > Config Menu > Supply Usage And Counters
For non-touch-screen printer models, press to navigate through the settings.
2 Select the supply counter that you want to reset.
Warning—Potential Damage: Supplies and parts without Return Program agreement terms may be reset and
remanufactured. However, the manufacturer’s warranty does not cover any damage caused by non-genuine
supplies or parts. Resetting counters on the supply or part without proper remanufacturing can cause
damage to your printer. After resetting the supply or part counter, your printer may display an error indicating
the presence of the reset item.

Cleaning printer parts

Cleaning the printer

CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock when cleaning the exterior of the
printer, unplug the power cord from the electrical outlet and disconnect all cables from the printer before
proceeding.

Notes:
• Perform this task after every few months.
• Damage to the printer caused by improper handling is not covered by the printer warranty.
1 Turn off the printer, and then unplug the power cord from the electrical outlet.
2 Remove paper from the standard bin.
3 Remove any dust, lint, and pieces of paper around the printer using a soft brush or vacuum.
4 Wipe the outside of the printer with a damp, soft, lint‑free cloth.
Notes:
• Do not use household cleaners or detergents, as they may damage the finish of the printer.
Maintain the printer 119

• Make sure that all areas of the printer are dry after cleaning.
5 Connect the power cord to the electrical outlet, and then turn on the printer.
CAUTION—POTENTIAL INJURY: To avoid the risk of fire or electrical shock, connect the power cord
to an appropriately rated and properly grounded electrical outlet that is near the product and easily
accessible.

Cleaning the scanner

1 Open the scanner cover.

2 Using a damp, soft, lint-free cloth, wipe the following areas:

• ADF glass

• ADF glass pad

Maintain the printer 120

• Scanner glass

• Scanner glass pad

3 Close the scanner cover.

Saving energy and paper

Configuring power save mode settings

Sleep mode
1 From the control panel, navigate to:
Settings > Device > Power Management > Timeouts > Sleep Mode
For non‑touch‑screen printer models, press to navigate through the settings.
2 Enter the amount of time that the printer stays idle before it enters Sleep mode.

Hibernate mode
1 From the control panel, navigate to:
Settings > Device > Power Management > Timeouts > Hibernate Timeout
For non‑touch‑screen printer models, press to navigate through the settings.
2 Select the amount of time before the printer enters Hibernate mode.
Maintain the printer 121

Notes:
• Make sure to wake the printer from Hibernate mode before sending a print job.
• To wake the printer from Hibernate mode, press the power button.
• The Embedded Web Server is disabled when the printer is in Hibernate mode.

Adjusting the brightness of the display

Note: This setting is available only in some printer models.
1 From the home screen, touch Settings > Device > Preferences.
2 In the Screen Brightness menu, adjust the setting.

Conserving supplies
• Print on both sides of the paper.
Note: Two-sided printing is the default setting in the print driver.
• Print multiple pages on a single sheet of paper.
• Use the preview feature to see how the document looks like before printing it.
• Print one copy of the document to check its content and format for accuracy.

Moving the printer to another location

CAUTION—POTENTIAL INJURY: If the printer weight is greater than 20 kg (44 lb), then it may require
two or more people to lift it safely.
CAUTION—POTENTIAL INJURY: To avoid the risk of fire or electrical shock, use only the power cord
provided with this product or the manufacturer's authorized replacement.
CAUTION—POTENTIAL INJURY: When moving the printer, follow these guidelines to avoid personal
injury or printer damage:
• Make sure that all doors and trays are closed.
• Turn off the printer, and then unplug the power cord from the electrical outlet.
• Disconnect all cords and cables from the printer.
• If the printer has separate floor-standing optional trays or output options attached to it, then disconnect
them before moving the printer.
• If the printer has a caster base, then carefully roll it to the new location. Use caution when passing over
thresholds and breaks in flooring.
• If the printer does not have a caster base but is configured with optional trays or output options, then remove
the output options and lift the printer off the trays. Do not try to lift the printer and any options at the same
time.
• Always use the handholds on the printer to lift it.
• Any cart used to move the printer must have a surface able to support the full footprint of the printer.
• Any cart used to move the hardware options must have a surface able to support the dimensions of the
options.
• Keep the printer in an upright position.
Maintain the printer 122

• Avoid severe jarring movements.

• Make sure that your fingers are not under the printer when you set it down.
• Make sure that there is adequate clearance around the printer.
Note: Damage to the printer caused by improper moving is not covered by the printer warranty.

Shipping the printer

For shipping instructions, go to [Link] or contact customer support.
Troubleshoot a problem 123

Troubleshoot a problem
The printer is not responding
Action Yes No
Step 1 The problem is Go to step 2.
Check if the power cord is connected to the electrical outlet. solved.

CAUTION—POTENTIAL INJURY: To avoid the risk of fire or

electrical shock, connect the power cord to an appropriately
rated and properly grounded electrical outlet that is near the
product and easily accessible.

Is the printer responding?

Step 2 Turn on the switch or Go to step 3.
Check if the electrical outlet is turned off by a switch or breaker. reset the breaker.

Is the electrical outlet turned off by a switch or breaker?

Step 3 Go to step 4. Turn on the printer.
Check if the printer is on.

Is the printer on?

Step 4 Press the power Go to step 5.
Check if the printer is in Sleep or Hibernate mode. button to wake the
printer.
Is the printer in Sleep or Hibernate mode?
Step 5 Go to step 6. Insert the cables to
Check if the cables connecting the printer and the computer are the correct ports.
inserted to the correct ports.

Are the cables inserted to the correct ports?

Step 6 The problem is Go to step 7.
Install the correct print driver. solved.

Is the printer responding?

Step 7 The problem is Contact customer
Turn off the printer, wait for about 10 seconds, and then turn on the solved. support.
printer.

Is the printer responding?

Troubleshoot a problem 124

Unable to read flash drive

Action Yes No
Step 1 Go to step 2. Wait for the printer to
Check if the printer is not busy processing another print, copy, finish processing the
scan, or fax job. other job.

Is the printer ready?

Step 2 Go to step 3. Insert a supported
Check if the flash drive is supported. For more information, see flash drive.
“Supported flash drives and file types” on page 40.

Is the flash drive supported?

Step 3 The problem is Contact customer
Remove, and then insert the flash drive. solved. support.

Does the printer recognize the flash drive?

Enabling the USB port

From the control panel, navigate to:
Settings > Network/Ports > USB > Enable USB Port

For non-touch-screen printer models, press to navigate through the settings.

Network connection problems

Cannot open Embedded Web Server

Action Yes No
Step 1 Go to step 2. Turn on the printer.
Check if the printer is on.

Is the printer on?

Step 2 Go to step 3. Type the correct
Make sure that the printer IP address is correct. printer IP address in
the address field.
Notes:
• View the IP address on the home screen.
• An IP address appears as four sets of numbers separated by
periods, such as [Link].

Is the printer IP address correct?

Troubleshoot a problem 125

Action Yes No
Step 3 Go to step 4. Install a supported
Check if you are using a supported browser: browser.
• Internet Explorer version 11 or later
• Microsoft Edge
• Safari version 6 or later
• Google ChromeTM version 32 or later
• Mozilla Firefox version 24 or later

Is your browser supported?

Step 4 Go to step 5. Contact your
Check if the network connection is working. administrator.

Is the network connection working?

Step 5 Go to step 6. Secure the cable
Make sure that the cable connections to the printer and print server connections.
are secure. For more information, see the documentation that
came with the printer.

Are the cable connections secure?

Step 6 Go to step 7. Contact your
Check if the web proxy servers are disabled. administrator.

Are the web proxy servers disabled?

Step 7 The problem is Contact customer
Access the Embedded Web Server. solved. support.

Did the Embedded Web Server open?

Issues with supplies

Replace cartridge, printer region mismatch

To correct this problem, purchase a cartridge with the correct region that matches the printer region, or
purchase a worldwide cartridge.
• The first number in the message after 42 indicates the region of the printer.
• The second number in the message after 42 indicates the region of the cartridge.

Printer and toner cartridge regions

Region Numeric code
Worldwide or Undefined region 0
North America (United States, Canada) 1
Troubleshoot a problem 126

Region Numeric code

European Economic Area, Western Europe, Nordic countries, Switzerland 2
Asia Pacific 3
Latin America 4
Rest of Europe, Middle East, Africa 5
Australia, New Zealand 6
Invalid region 9

Note: To find the region settings of the printer and toner cartridge, print the print quality test pages.
From the control panel, navigate to: Settings > Troubleshooting > Print Quality Test Pages.

Non‑Lexmark supply
The printer has detected a non‑Lexmark supply or part installed in the printer.
Your Lexmark printer is designed to function best with genuine Lexmark supplies and parts. Use of third-
party supplies or parts may affect the performance, reliability, or life of the printer and its imaging
components.
All life indicators are designed to function with Lexmark supplies and parts and may deliver unpredictable
results if third-party supplies or parts are used. Imaging component usage beyond the intended life may
damage your Lexmark printer or associated components.
Warning—Potential Damage: Use of third-party supplies or parts can affect warranty coverage.
Damage caused by the use of third-party supplies or parts may not be covered by the warranty.
To accept any and all of these risks and to proceed with the use of non-genuine supplies or parts in your
printer, do either of the following:
For touch‑screen printer models, press twice, and then press twice.
For non‑touch‑screen printer models, press and hold X and simultaneously for 15 seconds.
If you do not want to accept these risks, then remove the third-party supply or part from your printer and
install a genuine Lexmark supply or part. For more information, see “Using genuine Lexmark parts and
supplies” on page 112.

For touch‑screen printer models, if the printer does not print after pressing twice, and then
pressing twice, then reset the supply usage counter.

For non‑touch‑screen printer models, if the printer does not print after pressing and holding X and
simultaneously for 15 seconds, then reset the supply usage counter.
1 From the control panel, navigate to:
Settings > Device > Maintenance > Config Menu > Supply Usage And Counters
For non‑touch‑screen printer models, press to navigate through the settings.
2 Select the part or supply that you want to reset.
3 To clear the message, do either of the following:
• For touch‑screen printer models, press twice, and then press twice.
• For non‑touch‑screen printer models, press and hold X and simultaneously for 15 seconds.
Troubleshoot a problem 127

Note: If you are unable to reset the supply usage counters, then return the item to the place of
purchase.

Clearing jams

Avoiding jams
Load paper properly
• Make sure that the paper lies flat in the tray.
Correct loading of paper Incorrect loading of paper

• Do not load or remove a tray while the printer is printing.

• Do not load too much paper. Make sure that the stack height is below the maximum paper fill indicator.
• Do not slide paper into the tray. Load paper as shown in the illustration.

• Make sure that the paper guides are positioned correctly and are not pressing tightly against the paper or
envelopes.
• For two-sided printing on A4‑size paper, make sure that the paper size setting in the duplex unit is set to
A4.
• For two-sided printing on letter‑, legal‑, Oficio‑, or folio‑size paper, make sure that the paper size setting in
the duplex unit is set to Letter.
• Push the tray firmly into the printer after loading paper.

Use recommended paper

• Use only recommended paper or specialty media.
• Do not load paper that is wrinkled, creased, damp, bent, or curled.
Troubleshoot a problem 128

• Flex, fan, and align the paper edges before loading.

• Do not use paper that has been cut or trimmed by hand.

• Do not mix paper sizes, weights, or types in the same tray.
• Make sure that the paper size and type are set correctly on the computer or printer control panel.
• Store paper according to manufacturer recommendations.

Identifying jam locations

Notes:
• When Jam Assist is set to On, the printer flushes blank pages or pages with partial prints after a jammed
page has been cleared. Check your printed output for blank pages.
• When Jam Recovery is set to On or Auto, the printer reprints jammed pages.

Jam locations
1 Automatic document feeder (ADF)
2 Standard bin
Troubleshoot a problem 129

Jam locations
3 Front door
4 Manual feeder
5 Tray
6 Rear door
7 Duplex unit

Paper jam in the tray

1 Remove the tray.

2 Remove the jammed paper.

Note: Make sure that all paper fragments are removed.

3 Insert the tray.

Paper jam in the front door

1 Open the front door.
Warning—Potential Damage: To prevent damage from electrostatic discharge, touch any exposed metal
frame of the printer before accessing or touching interior areas of the printer.
Troubleshoot a problem 130

2 Remove the imaging unit.

Warning—Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes.
Extended exposure to light may cause print quality problems.
Warning—Potential Damage: Do not touch the photoconductor drum. Doing so may affect the quality of
future print jobs.

3 Remove the jammed paper.

CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a
hot component, allow the surface to cool before touching it.
Note: Make sure that all paper fragments are removed.

4 Insert the imaging unit.

5 Close the door.

Troubleshoot a problem 131

Paper jam in the rear door

1 Open the rear door.
CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a
hot component, allow the surface to cool before touching it.

2 Open the fuser access door.

3 Remove the jammed paper.

Note: Make sure that all paper fragments are removed.

4 Close the fuser access door.

5 Close the rear door.

Paper jam in the duplex unit

1 Pull out the duplex unit, and then remove the jammed paper.
Troubleshoot a problem 132

Warning—Potential Damage: To prevent damage from electrostatic discharge, touch any exposed metal
frame of the printer before accessing or touching interior areas of the printer.

Note: Make sure that all paper fragments are removed.

2 Insert the duplex unit.

Paper jam in the standard bin

1 Raise the scanner, and then remove the jammed paper.
Note: Make sure that all paper fragments are removed.

2 Lower the scanner.

Troubleshoot a problem 133

Paper jam in the manual feeder

Remove the jammed paper.
Note: Make sure that all paper fragments are removed.

Paper jam in the automatic document feeder

1 Remove all original documents from the ADF tray.
2 Open the ADF cover.
Warning—Potential Damage: To prevent damage from electrostatic discharge, touch any exposed metal
frame of the printer before accessing or touching interior areas of the printer.

3 Remove the jammed paper.

Note: Make sure that all paper fragments are removed.

4 Close the ADF cover.

Troubleshoot a problem 134

5 Open the scanner cover.

6 Remove the jammed paper.

Note: Make sure that all paper fragments are removed.

7 Close the scanner cover.

Paper feed problems

Envelope seals when printing

Action Yes No
Step 1 Go to step 2. The problem is
a Use an envelope that has been stored in a dry environment. solved.
Note: Printing on envelopes with high moisture content can
seal the flaps.
b Send the print job.
Does the envelope seal when printing?
Troubleshoot a problem 135

Action Yes No
Step 2 Contact customer The problem is
a Make sure that paper type is set to Envelope. support. solved.
From the control panel, navigate to:
Settings > Paper > Tray Configuration > Paper Size/Type
For non‑touch‑screen printer models, press to navigate
through the settings.
b Send the print job.
Does the envelope seal when printing?

Collated printing does not work

Action Yes No
Step 1 The problem is Go to step 2.
a From the control panel, navigate to: solved.
Settings > Print > Layout > Collate
For non‑touch‑screen printer models, press to navigate
through the settings.
b Select On [1,2,1,2,1,2].
c Print the document.

Is the document collated correctly?

Step 2 The problem is Go to step 3.
a From the document that you are trying to print, open the Print solved.
dialog, and then select Collate.
b Print the document.

Is the document collated correctly?

Step 3 The problem is Contact customer
a Reduce the number of pages to print. solved. support.
b Print the document.

Are the pages collated correctly?

Troubleshoot a problem 136

Paper frequently jams

Action Yes No
Step 1 Go to step 2. The problem is
a Remove the tray. solved.
b Check if paper is loaded correctly.
Notes:
• Make sure that the paper guides are positioned correctly.
• Make sure that the stack height is below the maximum
paper fill indicator.
• Make sure to print on recommended paper size and type.
c Insert the tray.
d Print the document.

Do paper jams occur frequently?

Step 2 Go to step 3. The problem is
a From the control panel, navigate to: solved.
Settings > Paper > Tray Configuration > Paper Size/Type
For non‑touch‑screen printer models, press to navigate
through the settings.
b Set the correct paper size and type.
c Print the document.

Do paper jams occur frequently?

Step 3 Contact customer The problem is
a Load paper from a fresh package. support. solved.
Note: Paper absorbs moisture due to high humidity. Store
paper in its original wrapper until you are ready to use it.
b Print the document.

Do paper jams occur frequently?

Jammed pages are not reprinted

Action Yes No
a From the control panel, navigate to: The problem is Contact customer
Settings > Device > Notifications > Jam Content Recovery solved. support.

For non‑touch‑screen printer models, press to navigate

through the settings.
b In the Jam Recovery menu, select On or Auto.
c Print the document.

Are the jammed pages reprinted?

Troubleshoot a problem 137

Printing problems

Print jobs do not print

Action Yes No
Step 1 The problem is Go to step 2.
a From the document you are trying to print, open the Print solved.
dialog, and then check if you have selected the correct printer.
b Print the document.

Is the document printed?

Step 2 The problem is Go to step 3.
a Check if the printer is on. solved.
b Resolve any error messages that appear on the display.
c Print the document.

Is the document printed?

Step 3 The problem is Go to step 4.
a Check if the ports are working and if the cables are securely solved.
connected to the computer and the printer.
For more information, see the setup documentation that came
with the printer.
b Print the document.

Is the document printed?

Step 4 The problem is Go to step 5.
a Turn off the printer, wait for about 10 seconds, and then turn on solved.
the printer.
b Print the document.

Is the document printed?

Step 5 The problem is Contact customer
a Remove, and then reinstall the print driver. solved. support.
b Print the document.

Is the document printed?

Troubleshoot a problem 138

Confidential and other held documents do not print

Action Yes No
Step 1 The problem is Go to step 2.
a From the control panel, check if the documents appear in the solved.
Held Jobs list.
Note: If the documents are not listed, then print the
documents using the Print and Hold options.
b Print the documents.

Are the documents printed?

Step 2 The problem is Go to step 3.
The print job may contain a formatting error or invalid data. Delete solved.
the print job, and then send it again.

Are the documents printed?

Step 3 The problem is Go to step 4.
If you are printing from the Internet, then the printer may be reading solved.
the multiple job titles as duplicates.
For Windows users
a Open the Printing Preferences dialog.
b From the Print and Hold tab, click Use Print and Hold, and then
click Keep duplicate documents.
c Enter a PIN, and then save the changes.
d Send the print job.
For Macintosh users
a Save and name each job differently.
b Send the job individually.

Are the documents printed?

Step 4 The problem is Contact customer
a Delete some held jobs to free up printer memory. solved. support.
b Print the documents.

Are the documents printed?

Job prints from the wrong tray or on the wrong paper

Action Yes No
Step 1 Go to step 2. Load the correct
a Check if you are printing on the correct paper. paper size and paper
type.
b Print the document.

Is the document printed on the correct paper?

Troubleshoot a problem 139

Action Yes No
Step 2 The problem is Contact customer
a Depending on your operating system, specify the paper size solved. support.
and paper type from the Printing Preferences or Print dialog.
Note: You can also change the settings on the printer control
panel. Navigate to:
Settings > Paper > Tray Configuration > Paper Size/Type
For non‑touch‑screen printer models, press to navigate
through the settings.
b Make sure that the settings match the paper loaded.
c Print the document.

Is the document printed on the correct paper?

Slow printing
Action Yes No
Step 1 Go to step 2. The problem is
Make sure that the printer cable is securely connected to the solved.
printer and to the computer, print server, or other network device.

Is the printer printing slow?

Step 2 Go to step 3. The problem is
a Make sure that the printer is not in Quiet Mode. solved.
From the control panel, navigate to:
Settings > Device > Maintenance > Config Menu > Device
Operations > Quiet Mode
For non‑touch‑screen printer models, press to navigate
through the settings.
b Print the document.

Is the printer printing slow?

Step 3 Go to step 4. The problem is
a Depending on your operating system, specify the print solved.
resolution from the Printing Preferences or Print dialog.
b Set the resolution to 600 dpi.
c Print the document.

Is the printer printing slow?

Troubleshoot a problem 140

Action Yes No
Step 4 Go to step 5. The problem is
a From the control panel, navigate to: solved.
Settings > Print > Quality > Print Resolution
For non‑touch‑screen printer models, press to navigate
through the settings.
b Set the resolution to 600 dpi.
c Print the document.

Is the printer printing slow?

Step 5 Go to step 6. The problem is
a Depending on your operating system, specify the paper type solved.
setting from the Printing Preferences or Print dialog.
Notes:
• Make sure that the setting matches the paper loaded.
• You can also change the setting on the printer control
panel. Navigate to Settings > Paper > Tray Configuration
> Paper Size/Type. For non‑touch‑screen printer models,
press to navigate through the settings.
• Heavier paper prints more slowly.
• Paper narrower than letter, A4, and legal may print more
slowly.
b Print the document.

Is the printer printing slow?

Step 6 Go to step 7. The problem is
a Make sure that the printer settings for texture and weight match solved.
the paper being loaded.
From the control panel, navigate to:
Settings > Paper > Media Configuration > Media Types
For non‑touch‑screen printer models, press to navigate
through the settings.
Note: Rough paper textures and heavy paper weights may
print more slowly.
b Print the document.

Is the printer printing slow?

Step 7 Go to step 8. The problem is
Remove held jobs. solved.

Is the printer printing slow?

Troubleshoot a problem 141

Action Yes No
Step 8 Contact customer The problem is
a Make sure that the printer is not overheating. support. solved.

Notes:
• Allow the printer to cool down after a long print job.
• Observe the recommended ambient temperature for the
printer. For more information, see “Selecting a location
for the printer” on page 20.
b Print the document.

Is the printer printing slow?

Print quality problems

Print quality is poor

Find the image that resembles the print quality problem you are having, and then click the link below it to read
problem-solving steps.

“Blank or white pages” on “Dark print” on page 144 “Fine lines are not printed “Folded or wrinkled paper”
page 142 correctly” on page 145 on page 146

“Gray background” on “Horizontal light bands” “Incorrect margins” on “Light print” on page 149
page 147 on page 157 page 149
Troubleshoot a problem 142

“Mottled print and dots” on “Paper curl” on page 152 “Print crooked or skewed” “Repeating defects” on
page 151 on page 154 page 163

“Solid black pages” on “Text or images cut off” on “Toner easily rubs off” on “Vertical dark bands” on
page 155 page 156 page 157 page 160

“Vertical dark lines or “Vertical dark streaks with “Vertical light bands” on “Vertical white lines” on
streaks” on page 161 print missing” on page 158 page 159
page 162

Blank or white pages

Troubleshoot a problem 143

Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
Settings > Troubleshooting > Print Quality Test Pages. For non‑touch‑screen printer models, press to
navigate through the settings.

Action Yes No
Step 1 Go to step 2. The problem is
a Check if the printer is using a genuine and supported Lexmark solved.
toner cartridge.
Note: If the cartridge is not supported, then install a
supported one.
b Print the document.

Is the printer printing blank or white pages?

Step 2 Go to step 3. The problem is
a Remove the imaging unit. solved.
Warning—Potential Damage: Do not expose the imaging unit
to direct light for more than 10 minutes. Extended exposure
to light may cause print quality problems.
Warning—Potential Damage: Do not touch the
photoconductor drum under the imaging unit. Doing so may
affect the quality of future print jobs.
b Check the imaging unit for signs of damage.
Note: Make sure that the photoconductor drum contact is not
bent or out of place.
c Firmly shake the imaging unit to redistribute the toner.
d Insert the imaging unit.
e Print the document.

Is the printer printing blank or white pages?

Step 3 Go to step 4. The problem is
Replace the toner cartridge. solved.

Is the printer printing blank or white pages?

Step 4 Contact customer The problem is
Replace the imaging unit. support. solved.

Is the printer printing blank or white pages?

Troubleshoot a problem 144

Dark print

Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
Settings > Troubleshooting > Print Quality Test Pages. For non‑touch‑screen printer models, press to
navigate through the settings.

Action Yes No
Step 1 Go to step 2. The problem is
a Check if the printer is using a genuine and supported Lexmark solved.
toner cartridge.
Note: If the cartridge is not supported, then install a
supported one.
b Print the document.

Is the print dark?

Step 2 Go to step 3. The problem is
a Turn off the printer, wait for about 10 seconds, and then turn on solved.
the printer.
b Reduce toner darkness.
From the control panel, navigate to:
Settings > Print > Quality > Toner Darkness
c Print the document.

Is the print dark?

Step 3 Go to step 4. The problem is
a Depending on your operating system, specify the paper type solved.
from the Printing Preferences or Print dialog.
Notes:
• Make sure that the setting matches the paper loaded.
• You can also change the setting on the printer control
panel. Navigate to Settings > Paper > Tray Configuration
> Paper Size/Type.
b Print the document.

Is the print dark?

Troubleshoot a problem 145

Action Yes No
Step 4 Go to step 5. Go to step 6.
Check if the paper has texture or rough finishes.

Are you printing on textured or rough paper?

Step 5 Go to step 6. The problem is
a Replace textured paper with plain paper. solved.
b Print the document.

Is the print dark?

Step 6 Go to step 7. The problem is
a Load paper from a fresh package. solved.
Note: Paper absorbs moisture due to high humidity. Store
paper in its original wrapper until you are ready to use it.
b Print the document.

Is the print dark?

Step 7 Go to step 8. The problem is
a Remove, and then insert the imaging unit. solved.
Warning—Potential Damage: Do not expose the imaging unit
to direct light for more than 10 minutes. Extended exposure
to light may cause print quality problems.
Warning—Potential Damage: Do not touch the
photoconductor drum under the imaging unit. Doing so may
affect the quality of future print jobs.
b Print the document.

Is the print dark?

Step 8 Contact customer The problem is
a Replace the imaging unit. support. solved.
b Print the document.

Is the print dark?

Fine lines are not printed correctly

Troubleshoot a problem 146

Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
Settings > Troubleshooting > Print Quality Test Pages. For non‑touch‑screen printer models, press to
navigate through the settings.

Action Yes No
Step 1 Go to step 2. The problem is
a Check if the printer is using a genuine and supported Lexmark solved.
toner cartridge.
Note: If the cartridge is not supported, then install a
supported one.
b Print the document.

Are fine lines not printed correctly?

Step 2 Contact customer The problem is
a Increase toner darkness. support. solved.
From the control panel, navigate to:
Settings > Print > Quality > Toner Darkness
b Print the document.

Are fine lines not printed correctly?

Folded or wrinkled paper

Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
Settings > Troubleshooting > Print Quality Test Pages. For non‑touch‑screen printer models, press to
navigate through the settings.

Action Yes No
Step 1 Go to step 2. The problem is
a Check if the printer is using a genuine and supported Lexmark solved.
toner cartridge.
Note: If the cartridge is not supported, then install a
supported one.
b Print the document.

Is the paper folded or wrinkled?

Troubleshoot a problem 147

Action Yes No
Step 2 Go to step 3. The problem is
a Load paper from a fresh package. solved.
Note: Paper absorbs moisture due to high humidity. Store
paper in its original wrapper until you are ready to use it.
b Print the document.

Is the paper folded or wrinkled?

Step 3 Contact customer The problem is
a Depending on your operating system, specify the paper type support. solved.
from the Printing Preferences or Print dialog.
Notes:
• Make sure that the setting matches the paper loaded.
• You can also change the setting from the printer control
panel. Navigate to Settings > Paper > Tray Configuration
> Paper Size/Type.
b Print the document.

Is the paper folded or wrinkled?

Gray background

Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
Settings > Troubleshooting > Print Quality Test Pages. For non‑touch‑screen printer models, press to
navigate through the settings.

Action Yes No
Step 1 Go to step 2. The problem is
a Turn off the printer, wait for 10 seconds, and then turn on the solved.
printer.
b Decrease toner darkness.
From the control panel, navigate to:
Settings > Print > Quality > Toner Darkness
c Print the document.

Does gray background appear on prints?

Troubleshoot a problem 148

Action Yes No
Step 2 Go to step 3. The problem is
a Check if the printer is using a genuine and supported Lexmark solved.
toner cartridge.
Note: If the toner cartridge is not supported, then install a
supported one.
b Print the document.

Does gray background appear on prints?

Step 3 Go to step 4. The problem is
a Depending on your operating system, specify the paper type solved.
from the Printing Preferences or Print dialog.
Notes:
• Make sure that the setting matches the paper loaded.
• You can also change the setting from the printer control
panel. Navigate to Settings > Paper > Tray Configuration
> Paper Size/Type.
b Print the document.

Does gray background appear on prints?

Step 4 Go to step 5. The problem is
a Remove, and then insert the imaging unit. solved.
Warning—Potential Damage: Do not expose the imaging unit
to direct light for more than 10 minutes. Extended exposure
to light may cause print quality problems.
Warning—Potential Damage: Do not touch the
photoconductor drum under the imaging unit. Doing so may
affect the quality of future print jobs.
b Print the document.

Does gray background appear on prints?

Step 5 Go to step 6. The problem is
a Update the printer firmware. For more information, see solved.
“Updating firmware” on page 32.
b Print the document.

Does gray background appear on prints?

Step 6 Contact customer The problem is
a Replace the imaging unit. support. solved.
b Print the document.

Does gray background appear on prints?

Troubleshoot a problem 149

Incorrect margins

Action Yes No
Step 1 The problem is Go to step 2.
a Adjust the paper guides to the correct position for the paper solved.
loaded.
b Print the document.

Are the margins correct?

Step 2 The problem is Go to step 3.
a Set the paper size. solved.
From the control panel, navigate to:
Settings > Paper > Tray Configuration > Paper Size/Type
b Print the document.

Are the margins correct?

Step 3 The problem is Contact customer
a Depending on your operating system, specify the paper size solved. support.
from the Printing Preferences or Print dialog.
Note: Make sure that the setting matches the paper loaded.
b Print the document.

Are the margins correct?

Light print

Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
Settings > Troubleshooting > Print Quality Test Pages. For non‑touch‑screen printer models, press to
navigate through the settings.
Troubleshoot a problem 150

Action Yes No
Step 1 Go to step 2. The problem is
a Check if the printer is using a genuine and supported Lexmark solved.
toner cartridge.
Note: If the cartridge is not supported, then install a
supported one.
b Print the document.

Is the print light?

Step 2 Go to step 3. The problem is
a Turn off the printer, wait for about 10 seconds, and then turn on solved.
the printer.
b Increase toner darkness.
From the control panel, navigate to:
Settings > Print > Quality > Toner Darkness
c Print the document.

Is the print light?

Step 3 Go to step 4. The problem is
a Depending on your operating system, specify the paper type solved.
from the Printing Preferences or Print dialog.
Notes:
• Make sure that the setting matches the paper loaded.
• You can also change the setting on the printer control
panel. Navigate to Settings > Paper > Tray Configuration
> Paper Size/Type.
b Print the document.

Is the print light?

Step 4 Go to step 5. The problem is
a Depending on your operating system, specify the print solved.
resolution from the Printing Preferences or Print dialog.
b Set the resolution to 600 dpi.
c Print the document.

Is the print light?

Troubleshoot a problem 151

Action Yes No
Step 5 Go to step 6. The problem is
a Remove the imaging unit. solved.
Warning—Potential Damage: Do not expose the imaging unit
to direct light for more than 10 minutes. Extended exposure
to light can cause print quality problems.
Warning—Potential Damage: Do not touch the
photoconductor drum under the imaging unit. Doing so may
affect the quality of future print jobs.
b Firmly shake the imaging unit to redistribute the toner.
c Insert the imaging unit.
d Turn off the printer, wait for 10 seconds, and then turn on the
printer.
e Print the document.

Is the print light?

Step 6 Go to step 7. Contact customer
a Check the status of the toner cartridge. support.
From the control panel, navigate to:
Settings > Reports > Device > Device Statistics
b From the Supply Information section of the pages printed,
check the status of the toner cartridge.

Is the toner cartridge near end of life?

Step 7 Contact customer The problem is
a Replace the toner cartridge. support. solved.
b Print the document.

Is the print light?

Mottled print and dots

Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
Settings > Troubleshooting > Print Quality Test Pages. For non‑touch‑screen printer models, press to
navigate through the settings.
Troubleshoot a problem 152

Action Yes No
Step 1 Go to step 2. The problem is
a Check if the printer is using a genuine and supported Lexmark solved.
toner cartridge.
Note: If the cartridge is not supported, then install a
supported one.
b Print the document.

Is the print mottled?

Step 2 Go to step 3. Contact customer
Check the printer for leaked toner contamination. support.

Is the printer free of leaked toner?

Step 3 Go to step 4. Contact customer
a Check the status of the imaging unit. support.
From the control panel, navigate to:
Settings > Reports > Device > Device Statistics
b From the Supply Information section of the pages printed,
check the status of the imaging unit.

Is the imaging unit near end of life?

Step 4 Contact customer The problem is
a Replace the imaging unit. support. solved.
b Print the document.

Is the print mottled?

Paper curl

Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
Settings > Troubleshooting > Print Quality Test Pages. For non‑touch‑screen printer models, press to
navigate through the settings.
Troubleshoot a problem 153

Action Yes No
Step 1 Go to step 2. The problem is
a Check if the paper loaded is supported. solved.
Note: If paper is not supported, then load a supported paper.
b Print the document.

Is the paper curled?

Step 2 Go to step 3. The problem is
a Check if the printer is using a genuine and supported Lexmark solved.
toner cartridge.
Note: If the cartridge is not supported, then install a
supported one.
b Print the document.

Is the paper curled?

Step 3 Go to step 4. The problem is
a Adjust the guides in the tray to the correct position for the paper solved.
loaded.
b Print the document.

Is the paper curled?

Step 4 Go to step 5. The problem is
a Depending on your operating system, specify the paper size solved.
and paper type from the Printing Preferences or Print dialog.
Notes:
• Make sure that the settings match the paper loaded.
• You can also change the setting on the printer control
panel. Navigate to Settings > Paper > Tray Configuration
> Paper Size/Type.
b Print the document.

Is the paper curled?

Step 5 Go to step 6. The problem is
a Remove paper, flip it over, and then reload paper. solved.
b Print the document.

Is the paper curled?

Step 6 Contact customer The problem is
a Load paper from a fresh package. support. solved.
Note: Paper absorbs moisture due to high humidity. Store
paper in its original wrapper until you are ready to use it.
b Print the document.

Is the paper curled?

Troubleshoot a problem 154

Print crooked or skewed

Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
Settings > Troubleshooting > Print Quality Test Pages. For non-touch-screen printer models, press to
navigate through the settings.

Action Yes No
Step 1 Go to step 2. The problem is
a Adjust the guides in the tray to the correct position for the paper solved.
loaded.
b Print the document.

Is the print crooked or skewed?

Step 2 Go to step 3. The problem is
a Load paper from a fresh package. solved.
Note: Paper absorbs moisture due to high humidity. Store
paper in its original wrapper until you are ready to use it.
b Print the document.

Is the print crooked or skewed?

Step 3 Contact customer The problem is
a Check if the paper loaded is supported. support. solved.
Note: If paper is not supported, then load a supported paper.
b Print the document.

Is the print crooked or skewed?

Step 4 Contact customer The problem is
a For two‑sided printing, check if the paper size setting in the support. solved.
duplex unit is set correctly.
Note: Letter, legal, Oficio, or folio must be set to Letter.
b Print the document.

Is the print crooked or skewed?

Troubleshoot a problem 155

Solid black pages

Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
Settings > Troubleshooting > Print Quality Test Pages. For non‑touch‑screen printer models, press to
navigate through the settings.

Action Yes No
Step 1 Go to step 2. The problem is
a Check if the printer is using a genuine and supported Lexmark solved.
toner cartridge.
Note: If the toner cartridge is not supported, then install a
supported one.
b Print the document.

Is the printer printing solid black pages?

Step 2 Go to step 3. The problem is
a Remove, and then insert the imaging unit. solved.
Warning—Potential Damage: Do not expose the imaging unit
to direct light for more than 10 minutes. Extended exposure
to light may cause print quality problems.
Warning—Potential Damage: Do not touch the
photoconductor drum under the imaging unit. Doing so may
affect the quality of future print jobs.
b Print the document.

Is the printer printing solid black pages?

Step 3 Contact customer Go to step 4.
Check the imaging unit for signs of damage. support.
Note: Make sure that the photoconductor drum contact is not
bent or out of place.

Is the imaging unit free from damage?

Step 4 Contact customer The problem is
a Replace the imaging unit. support. solved.
b Print the document.

Is the printer printing solid black pages?

Troubleshoot a problem 156

Text or images cut off

Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
Settings > Troubleshooting > Print Quality Test Pages. For non‑touch‑screen printer models, press to
navigate through the settings.

Action Yes No
Step 1 Go to step 2. The problem is
a Check if the printer is using a genuine and supported Lexmark solved.
toner cartridge.
Note: If the toner cartridge is not supported, then install a
supported one.
b Print the document.

Are text or images cut off?

Step 2 Go to step 3. The problem is
a Remove, and then insert the imaging unit. solved.
Warning—Potential Damage: Do not expose the imaging unit
to direct light for more than 10 minutes. Extended exposure
to light may cause print quality problems.
Warning—Potential Damage: Do not touch the
photoconductor drum under the imaging unit. Doing so may
affect the quality of future print jobs.
b Print the document.

Are text or images cut off?

Step 3 Contact customer The problem is
a Replace the imaging unit. support. solved.
b Print the document.

Are text or images cut off?

Troubleshoot a problem 157

Toner easily rubs off

Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
Settings > Troubleshooting > Print Quality Test Pages. For non‑touch‑screen printer models, press to
navigate through the settings.

Action Yes No
Step 1 Go to step 2. The problem is
a Check if the printer is using a genuine and supported Lexmark solved.
toner cartridge.
Note: If the toner cartridge is not supported, then install a
supported one.
b Print the document.

Does toner easily rub off?

Step 2 Contact customer The problem is
a Depending on your operating system, specify the paper type support. solved.
from the Printing Preferences or Print dialog.
Notes:
• Make sure that the setting matches the paper loaded.
• You can also change the setting on the printer control
panel. Navigate to Settings > Paper > Tray Configuration
> Paper Size/Type.
b Print the document.

Does toner easily rub off?

Horizontal light bands

Troubleshoot a problem 158

Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
Settings > Troubleshooting > Print Quality Test Pages. For non‑touch‑screen printer models, press to
navigate through the settings.

Action Yes No
Step 1 Go to step 2. The problem is
a Check if the printer is using a genuine and supported Lexmark solved.
toner cartridge.
Note: If the cartridge is not supported, then install a
supported one.
b Print the document.

Do horizontal light bands appear on prints?

Step 2 Go to step 3. The problem is
a Remove, and then insert the imaging unit. solved.
Warning—Potential Damage: Do not expose the imaging unit
to direct light for more than 10 minutes. Extended exposure
to light may cause print quality problems.
Warning—Potential Damage: Do not touch the
photoconductor drum under the imaging unit. Doing so may
affect the quality of future print jobs.
b Print the document.

Do horizontal light bands appear on prints?

Step 3 Contact customer The problem is
a Replace the imaging unit. support. solved.
b Print the document.

Do horizontal light bands appear on prints?

Vertical light bands

Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
Settings > Troubleshooting > Print Quality Test Pages. For non‑touch‑screen printer models, press to
navigate through the settings.
Troubleshoot a problem 159

Action Yes No
Step 1 Go to step 2. The problem is
a Check if the printer is using a genuine and supported Lexmark solved.
toner cartridge.
Note: If the cartridge is not supported, then install a
supported one.
b Print the document.

Do vertical light bands appear on prints?

Step 2 Go to step 3. The problem is
a Check the status of the toner cartridge. solved.
From the control panel, navigate to:
Settings > Reports > Device > Device Statistics
b From the Supply Information section of the pages printed,
check the status of the toner cartridge.

Do vertical light bands appear on prints?

Step 3 Contact customer The problem is
a Replace the toner cartridge. support. solved.
b Print the document.

Do vertical light bands appear on prints?

Vertical white lines

Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
Settings > Troubleshooting > Print Quality Test Pages. For non‑touch‑screen printer models, press to
navigate through the settings.
Troubleshoot a problem 160

Action Yes No
Step 1 Go to step 2. The problem is
a Check if the printer is using a genuine and supported Lexmark solved.
toner cartridge.
Note: If the cartridge is not supported, then install a
supported one.
b Print the document.

Do vertical white lines appear on prints?

Step 2 Contact customer The problem is
a Depending on your operating system, specify the paper type support. solved.
from the Printing Preferences or Print dialog.
Notes:
• Make sure that the setting matches the paper loaded.
• You can also change the setting on the printer control
panel. Navigate to Settings > Paper > Tray Configuration
> Paper Size/Type.
b Print the document.

Do vertical white lines appear on prints?

Vertical dark bands

Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
Settings > Troubleshooting > Print Quality Test Pages. For non‑touch‑screen printer models, press to
navigate through the settings.

Action Yes No
Step 1 Go to step 2. The problem is
a Check if the printer is using a genuine and supported Lexmark solved.
toner cartridge.
Note: If the toner cartridge is not supported, then install a
supported one.
b Print the document.

Do vertical dark bands appear on prints?

Troubleshoot a problem 161

Action Yes No
Step 2 Go to step 3. The problem is
a Remove, and then insert the imaging unit. solved.
Warning—Potential Damage: Do not expose the imaging unit
to direct light for more than 10 minutes. Extended exposure
to light may cause print quality problems.
Warning—Potential Damage: Do not touch the
photoconductor drum under the imaging unit. Doing so may
affect the quality of future print jobs.
b Print the document.

Do vertical dark bands appear on prints?

Step 3 Contact customer The problem is
a Check if a bright light enters the right side of the printer, and support. solved.
move the printer if necessary.
b Print the document.

Do vertical dark bands appear on prints?

Vertical dark lines or streaks

Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
Settings > Troubleshooting > Print Quality Test Pages. For non‑touch‑screen printer models, press to
navigate through the settings.

Action Yes No
Step 1 Go to step 2. The problem is
a Check if the printer is using a genuine and supported Lexmark solved.
toner cartridge.
Note: If the toner cartridge is not supported, then install a
supported one.
b Print the document.

Do vertical dark lines or streaks appear on prints?

Troubleshoot a problem 162

Action Yes No
Step 2 Go to step 3. The problem is
a Remove, and then reinstall the imaging unit. solved.
Warning—Potential Damage: Do not expose the imaging unit
to direct light for more than 10 minutes. Extended exposure
to light can cause print quality problems.
Warning—Potential Damage: Do not touch the
photoconductor drum under the imaging unit. Doing so may
affect the quality of future print jobs.
b Print the document.

Do vertical dark lines or streaks appear on prints?

Step 3 Contact customer The problem is
a Replace the imaging unit. support. solved.
b Print the document.

Do vertical dark lines or streaks appear on prints?

Vertical dark streaks with print missing

Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
Settings > Troubleshooting > Print Quality Test Pages. For non‑touch‑screen printer models, press to
navigate through the settings.

Action Yes No
Step 1 Go to step 2. The problem is
a Remove, and then insert the imaging unit. solved.
Warning—Potential Damage: Do not expose the imaging unit
to direct light for more than 10 minutes. Extended exposure
to light may cause print quality problems.
Warning—Potential Damage: Do not touch the
photoconductor drum under the imaging unit. Doing so may
affect the quality of future print jobs.
b Print the document.

Do vertical dark streaks with missing images appear on prints?

Troubleshoot a problem 163

Action Yes No
Step 2 Contact customer The problem is
a Check if the printer is using a genuine and supported Lexmark support. solved.
toner cartridge.
Note: If the toner cartridge is not supported, then install a
supported one.
b Print the document.

Do vertical dark streaks with missing images appear on prints?

Repeating defects

Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
Settings > Troubleshooting > Print Quality Test Pages. For non‑touch‑screen printer models, press to
navigate through the settings.

Action Yes No
Step 1 Go to step 2. Take note of the
Using the Print Quality Test Pages, check if the distance distance, and then
between the repeating defects is equal to any of the following: contact customer
support.
Imaging unit
• 75.40 mm (2.97 in.)
• 34.70 mm (1.37 in.)
• 23.9 mm (0.94 in.)
Toner cartridge
• 35.70 mm (1.41 in.)
• 36.80 mm (1.45 in.)
Transfer roller
• 44 mm (1.73 in.)
Fuser
• 78.1 mm (3.07 in.)
• 75.4 mm (2.97 in.)

Does the distance between the repeating defects match any of the
measurements?
Troubleshoot a problem 164

Action Yes No
Step 2 Contact customer The problem is
a Replace the supply item that matches the repeating defects support. solved.
distance.
Note: If the supply item is a transfer roller or fuser, then
contact customer support.
b Print the document.

Do the repeating defects appear?

Faxing problems

Cannot send or receive faxes

Action Yes No
Step 1 The problem is Go to step 2.
Resolve any error messages that appear on the display. solved.

Can you send or receive a fax?

Step 2 The problem is Go to step 3.
Make sure that the cable connections for the following equipment solved.
are secure:
• Telephone
• Handset
• Answering machine

Can you send or receive a fax?

Step 3 Go to step 5. Go to step 4.
Check for a dial tone.
• Call the fax number to check if it is working properly.
• If you are using the On Hook Dial feature, then turn up the
volume to check if you hear a dial tone.

Can you hear a dial tone?

Troubleshoot a problem 165

Action Yes No
Step 4 The problem is Go to step 5.
Check the telephone wall jack. solved.
a Connect the analog telephone directly to the wall jack.
b Listen for a dial tone.
c If you do not hear a dial tone, then use a different telephone
cable.
d If you still do not hear a dial tone, then connect the analog
telephone to a different wall jack.
e If you hear a dial tone, then connect the printer to that wall jack.

Can you send or receive a fax?

Step 5 The problem is Go to step 6.
Check if the printer is connected to an analog phone service or to solved.
the correct digital connector.
• If you are using an Integrated Services for Digital Network
(ISDN) telephone service, then connect to an analog telephone
port of an ISDN terminal adapter. For more information, contact
your ISDN provider.
• If you are using DSL, then connect to a DSL filter or router that
supports analog use. For more information, contact your DSL
provider.
• If you are using a private branch exchange (PBX) telephone
service, then make sure that you are connecting to an analog
connection on the PBX. If none exists, then consider installing
an analog telephone line for the fax machine.

Can you send or receive a fax?

Step 6 The problem is Go to step 7.
Temporarily disconnect other equipment and disable other solved.
telephone services.
a Disconnect other equipment (such as answering machines,
computers, modems, or telephone line splitters) between the
printer and the telephone line.
b Disable call waiting and voice mail. For more information,
contact your telephone company.

Can you send or receive a fax?

Step 7 The problem is Contact customer
Scan the original document one page at a time. solved. support.
a Dial the fax number.
b Scan the document.

Can you send or receive a fax?

Troubleshoot a problem 166

Can receive but not send faxes

Action Yes No
Step 1 The problem is Go to step 2.
Load the original document properly into the ADF tray or on the solved.
scanner glass.

Can you send faxes?

Step 2 The problem is Contact customer
Set up the shortcut number properly. solved. support.
• Check if the shortcut number is set for the telephone number
that you want to dial.
• Dial the telephone number manually.

Can you send faxes?

Can send but not receive faxes

Action Yes No
Step 1 The problem is Go to step 2.
Make sure that the paper source is not empty. solved.

Can you receive faxes?

Step 2 The problem is Go to step 3.
Check the ring count delay settings. solved.
From the control panel, navigate to:
Settings > Fax > Fax Setup > Fax Receive Settings > Rings to
Answer
For non-touch-screen printer models, press to navigate
through the settings.

Can you receive faxes?

Step 3 The problem is Contact customer
If the printer is printing blank pages, then see “Blank or white solved. support.
pages” on page 142.

Can you receive faxes?

Troubleshoot a problem 167

Poor fax print quality

Action Yes No
Step 1 The problem is Go to step 2.
Make sure that there are no print quality defects. solved.
a From the control panel, navigate to:
Settings > Troubleshooting > Print Quality Test Pages
For non-touch-screen printer models, press to navigate
through the settings.
b Correct any print quality defects. For more information, see
“Print quality problems” on page 141.

Is the fax print quality satisfactory?

Step 2 The problem is Contact customer
Decrease the incoming fax transmission speed. solved. support.
a From the control panel, navigate to:
Settings > Fax > Fax Setup > Fax Receive Settings > Admin
Controls > Max Speed
For non-touch-screen printer models, press to navigate
through the settings.
b Select a lower transmission speed.

Is the fax print quality satisfactory?

Scanning problems

Cannot scan from a computer

Action Yes No
Step 1 The problem is Go to step 2.
a Turn off the printer, wait for about 10 seconds, and then turn it solved.
back on.
b Resend the scan job.

Can you send the scan job?

Step 2 The problem is Contact customer
a Make sure that the cables between the printer and the print solved. support.
server are secure.
For more information, see the setup documentation that came
with the printer.
b Resend the scan job.

Can you send the scan job?

Troubleshoot a problem 168

Partial copies of document or photo

Action Yes No
Step 1 The problem is Go to step 2.
a Make sure that the document or photo is loaded facedown on solved.
the upper left corner of the scanner glass.
b Copy the document or photo.

Is the document or photo copied correctly?

Step 2 The problem is Contact customer
a Match the paper size setting and the paper loaded in the tray. solved. support.
b Copy the document or photo.

Is the document or photo copied correctly?

Scan job was not successful

Action Yes No
Step 1 The problem is Go to step 2.
Check the cable connections. solved.
a Make sure that the Ethernet or USB cable is securely connected
to the computer and the printer.
b Resend the scan job.

Is the scan job successful?

Step 2 The problem is Go to step 3.
Check the file you want to scan. solved.
a Make sure that the file name is not already used in the
destination folder.
b Make sure that the document or photo you want to scan is not
open in another application.
c Resend the scan job.

Is the scan job successful?

Step 3 The problem is Contact customer
a Make sure that the Append time stamp or the Overwrite solved. support.
existing file check box is selected in the destination
configuration settings.
b Resend the scan job.

Is the scan job successful?

Troubleshoot a problem 169

Poor copy quality

Action Yes No
Step 1 The problem is Go to step 2.
a Clean the scanner glass and the ADF glass with a damp, soft, solved.
lint‑free cloth. If your printer has a second ADF glass inside the
ADF, then also clean that glass.
For more information, see “Cleaning the scanner” on page
119.
b Make sure that the document or photo is loaded facedown on
the upper left corner of the scanner glass.
c Copy the document or photo.

Is the copy quality satisfactory?

Step 2 The problem is Contact customer
a Check the quality of the original document or photo. solved. support.
b Adjust the scan quality settings.
c Copy the document or photo.

Is the copy quality satisfactory?

Vertical dark streaks on output when scanning from the ADF

Leading edge

ABCDE
ABCDE
ABCDE
Trailing edge

Action Yes No
a Open the scanner cover. Contact customer The problem is
b Using a damp, soft, lint‑free cloth, wipe the ADF glass and the support. solved.
ADF glass pad.
c Close the scanner cover.
d Scan the document.

Do vertical streaks appear on scanned documents?

Scanner does not close

Action Yes No
Remove obstructions that keep the scanner cover open. The problem is Contact customer
solved. support.
Did the scanner cover close correctly?
Troubleshoot a problem 170

Scanning takes too long or freezes the computer

Action Yes No
Close all applications that are interfering with the scan. Contact customer The problem is
support. solved.
Does scanning take too long or freeze the computer?

Scanner does not respond

Action Yes No
Step 1 The problem is Go to step 2.
a Check if the power cord is connected properly to the printer solved.
and the electrical outlet.

CAUTION—POTENTIAL INJURY: To avoid the risk of fire

or electrical shock, connect the power cord to an
appropriately rated and properly grounded electrical outlet
that is near the product and easily accessible.
b Copy or scan the document.

Is the scanner responding?

Step 2 The problem is Go to step 3.
a Check if the printer is turned on. solved.
b Resolve any error messages that appear on the display.
c Copy or scan the document.

Is the scanner responding?

Step 3 The problem is Contact customer
a Turn off the printer, wait for about 10 seconds, and then turn the solved. support.
printer on.
b Copy or scan the document.

Is the scanner responding?

Adjusting scanner registration

1 From the control panel, navigate to:
Settings > Device > Maintenance > Config Menu > Scanner Configuration > Scanner Manual Registration
> Print Quick Test
For non-touch-screen printer models, press to navigate through the settings.
2 Place the Print Quick Test page on the scanner glass, and then select Flatbed Registration.
3 Select Copy Quick Test.
Troubleshoot a problem 171

4 Compare the Copy Quick Test page with the original document.
Note: If the margins of the test page are different from the original document, then adjust Left Margin and
Top Margin.
5 Repeat step 3 and step 4 until the margins of the Copy Quick Test page closely match the original document.

Adjusting ADF registration

1 From the control panel, navigate to:
Settings > Device > Maintenance > Config Menu > Scanner Configuration > Scanner Manual Registration
> Print Quick Test
For non-touch-screen printer models, press to navigate through the settings.
2 Place the Print Quick Test page on the ADF tray, and then select Front ADF Registration.
Note: To align the front ADF registration, place the test page faceup, short edge first into the ADF.
3 Select Copy Quick Test.
4 Compare the Copy Quick Test page with the original document.
Note: If the margins of the test page are different from the original document, then adjust Horizontal
Adjust and Top Margin.
5 Repeat step 3 and step 4 until the margins of the Copy Quick Test page closely match the original document.

Contacting customer support

Before contacting customer support, make sure to have the following information:
• Printer problem
• Error message
• Printer model type and serial number
Go to [Link] to receive e‑mail or chat support, or browse through the library of manuals,
support documentation, drivers, and other downloads.
Technical support via telephone is also available. In the U.S. or Canada, call 1-800-539-6275. For other countries
or regions, go to [Link]
Recycle and dispose 172

Recycle and dispose

Recycling Lexmark products
To return Lexmark products for recycling:
1 Go to [Link]/recycle.
2 Select the product you want to recycle.
Note: Printer supplies and hardware not listed in the Lexmark Collection and Recycling Program may be
recycled through your local recycling center.

Recycling Lexmark packaging

Lexmark continually strives to minimize packaging. Less packaging helps to ensure that Lexmark printers are
transported in the most efficient and environmentally sensitive manner and that there is less packaging to
dispose of. These efficiencies result in fewer greenhouse emissions, energy savings, and natural resource
savings. Lexmark also offers recycling of packaging components in some countries or regions. For more
information, go to [Link]/recycle, and then choose your country or region. Information on available
packaging recycling programs is included with the information on product recycling.
Lexmark cartons are 100% recyclable where corrugated recycling facilities exist. Facilities may not exist in your
area.
The foam used in Lexmark packaging is recyclable where foam recycling facilities exist. Facilities may not exist
in your area.
When you return a cartridge to Lexmark, you can reuse the box that the cartridge came in. Lexmark recycles
the box.
Notices 173

Notices
Product information
Product name:
Lexmark MB2236adw, Lexmark MB2236adwe MFPs
Machine type:
3400
Model(s):
481, 485

Edition notice
January 2020
The following paragraph does not apply to any country where such provisions are inconsistent with local
law: LEXMARK INTERNATIONAL, INC., PROVIDES THIS PUBLICATION “AS IS” WITHOUT WARRANTY OF ANY
KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Some states do not allow disclaimer of
express or implied warranties in certain transactions; therefore, this statement may not apply to you.
This publication could include technical inaccuracies or typographical errors. Changes are periodically made
to the information herein; these changes will be incorporated in later editions. Improvements or changes in the
products or the programs described may be made at any time.
References in this publication to products, programs, or services do not imply that the manufacturer intends to
make these available in all countries in which it operates. Any reference to a product, program, or service is
not intended to state or imply that only that product, program, or service may be used. Any functionally
equivalent product, program, or service that does not infringe any existing intellectual property right may be
used instead. Evaluation and verification of operation in conjunction with other products, programs, or services,
except those expressly designated by the manufacturer, are the user’s responsibility.
For Lexmark technical support, go to [Link]
For information on Lexmark's privacy policy governing the use of this product, go to
[Link]/privacy.
For information on supplies and downloads, go to [Link].
© 2019 Lexmark International, Inc.
All rights reserved.

GOVERNMENT END USERS

The Software Program and any related documentation are "Commercial Items," as that term is defined in 48
C.F.R. 2.101, "Computer Software" and "Commercial Computer Software Documentation," as such terms are
used in 48 C.F.R. 12.212 or 48 C.F.R. 227.7202, as applicable. Consistent with 48 C.F.R. 12.212 or 48 C.F.R.
227.7202-1 through 227.7207-4, as applicable, the Commercial Computer Software and Commercial Software
Notices 174

Documentation are licensed to the U.S. Government end users (a) only as Commercial Items and (b) with only
those rights as are granted to all other end users pursuant to the terms and conditions herein.

Trademarks
Lexmark and the Lexmark logo are trademarks or registered trademarks of Lexmark International, Inc. in the
United States and/or other countries.
Google Cloud Print, Google Chrome, Android, and Google Play are trademarks of Google LLC.
Macintosh, App Store, Safari, and AirPrint are trademarks of Apple Inc., registered in the U.S. and other countries.
Use of the Works with Apple badge means that an accessory has been designed to work specifically with the
technology identified in the badge and has been certified by the developer to meet Apple performance
standards.
Mopria®, the Mopria® logo, and the Mopria® Alliance logo are registered trademarks and service marks of Mopria
Alliance, Inc. in the United States and other countries. Unauthorized use is strictly prohibited.
PCL® is a registered trademark of the Hewlett-Packard Company. PCL is Hewlett-Packard Company’s
designation of a set of printer commands (language) and functions included in its printer products. This printer
is intended to be compatible with the PCL language. This means the printer recognizes PCL commands used
in various application programs, and that the printer emulates the functions corresponding to the commands.
PostScript is a registered trademark of Adobe Systems Incorporated in the United States and/or other countries.
Wi-Fi Direct is a registered trademark of Wi-Fi Alliance®.
All other trademarks are the property of their respective owners.

Licensing notices
All licensing notices associated with this product can be viewed from the CD:\NOTICES directory of the
installation software CD.

Noise emission levels

The following measurements were made in accordance with ISO 7779 and reported in conformance with ISO
9296.
Note: Some modes may not apply to your product.

1-meter average sound pressure, dBA

Printing One-sided: 52; Two-sided: 50
Scanning 52
Copying 55
Ready 14

Values are subject to change. See [Link] for current values.

Notices 175

Waste from Electrical and Electronic Equipment (WEEE) directive

The WEEE logo signifies specific recycling programs and procedures for electronic products in countries of the
European Union. We encourage the recycling of our products.
If you have further questions about recycling options, visit the Lexmark Web site at [Link] for your
local sales office phone number.

India E-Waste notice

This product complies with the India E-Waste (Management and Handling) Rules, 2011, which prohibit use of
lead, mercury, hexavalent chromium, polybrominated biphenyls, or polybrominated diphenyl ethers in
concentrations exceeding 0.1％ by weight and 0.01% by weight for cadmium, except for the exemption set in
Schedule II of the Rules.

Product disposal
Do not dispose of the printer or supplies in the same manner as normal household waste. Consult your local
authorities for disposal and recycling options.

Returning Lexmark cartridges for reuse or recycling

The Lexmark Cartridge Collection Program allows you to return used cartridges for free to Lexmark for reuse
or recycling. One hundred percent of the empty cartridges returned to Lexmark are either reused or
demanufactured for recycling. The boxes used to return the cartridges are also recycled.
To return Lexmark cartridges for reuse or recycling, do the following:
1 Go to [Link]/recycle.
2 Select the product that you want to recycle.
Notices 176

Static sensitivity notice

This symbol identifies static-sensitive parts. Do not touch the areas near these symbols without first touching
a metal surface in an area away from the symbol.
To prevent damage from electrostatic discharge when performing maintenance tasks such as clearing paper
jams or replacing supplies, touch any exposed metal frame of the printer before accessing or touching interior
areas of the printer even if the symbol is not present.

ENERGY STAR
Any Lexmark product bearing the ENERGY STAR® emblem on the product or on a start-up screen is certified to
comply with Environmental Protection Agency (EPA) ENERGY STAR requirements as of the date of manufacture.

Temperature information
Ambient operating temperature 10 to 32.2°C (50 to 90°F)
Shipping temperature -40 to 43.3°C (-40 to 110°F)
Storage temperature and relative humidity -40 to 43.3°C (-40 to 110°F)
8 to 80% RH

Laser notice
The printer is certified in the U.S. to conform to the requirements of DHHS 21 CFR, Chapter I, Subchapter J for
Class I (1) laser products, and elsewhere is certified as a Class I laser product conforming to the requirements
of IEC 60825-1: 2014.
Class I laser products are not considered to be hazardous. The laser system and printer are designed so there
is never any human access to laser radiation above a Class I level during normal operation, user maintenance,
or prescribed service conditions. The printer has a non-serviceable printhead assembly that contains a laser
with the following specifications:
Class: IIIb (3b) AlGaAs
Nominal output power (milliwatts): 15
Notices 177

Wavelength (nanometers): 775–800

Power consumption

Product power consumption

The following table documents the power consumption characteristics of the product.
Note: Some modes may not apply to your product.

Mode Description Power consumption (Watts)

Printing The product is generating hard‑copy output from electronic One-sided: 460; Two-sided: 325
inputs.
Copy The product is generating hard‑copy output from hard‑copy 460
original documents.
Scan The product is scanning hard‑copy documents. N/A (MB2236adw), 9.5
(MB2236adwe, flash drive)
Ready The product is waiting for a print job. 5.5 (MB2236adw), 6.0 (MB2236adwe)
Sleep Mode The product is in a high‑level energy‑saving mode. 1.2 (MB2236adw), 1.1 (MB2236adwe)
Hibernate The product is in a low‑level energy‑saving mode. N/A
Off The product is plugged into an electrical outlet, but the power 0.1 (MB2236adw), 0.2 (MB2236adwe)
switch is turned off.

The power consumption levels listed in the previous table represent time-averaged measurements.
Instantaneous power draws may be substantially higher than the average.
Values are subject to change. See [Link] for current values.

Sleep Mode
This product is designed with an energy-saving mode called Sleep Mode. The Sleep Mode saves energy by
lowering power consumption during extended periods of inactivity. The Sleep Mode is automatically engaged
after this product is not used for a specified period of time, called the Sleep Mode Timeout.

Factory default Sleep Mode Timeout for this product (in minutes): 15

By using the configuration menus, the Sleep Mode Timeout can be modified between 1 minute and 120 minutes.
If the print speed is less than or equal to 30 pages per minute, then you can set the timeout only up to 60
minutes. Setting the Sleep Mode Timeout to a low value reduces energy consumption, but may increase the
response time of the product. Setting the Sleep Mode Timeout to a high value maintains a fast response, but
uses more energy.

Hibernate Mode
This product is designed with an ultra‑low power operating mode called Hibernate mode. When operating in
Hibernate Mode, all other systems and devices are powered down safely.
Notices 178

The Hibernate mode can be entered in any of the following methods:

• Using the Hibernate Timeout
• Using the Schedule Power modes
Factory default Hibernate Timeout for this product in all countries or regions 3 days

The amount of time the printer waits after a job is printed before it enters Hibernate mode can be modified
between one hour and one month.

Off mode
If this product has an off mode which still consumes a small amount of power, then to completely stop product
power consumption, disconnect the power supply cord from the electrical outlet.

Total energy usage

It is sometimes helpful to estimate the total product energy usage. Since power consumption claims are
provided in power units of Watts, the power consumption should be multiplied by the time the product spends
in each mode in order to calculate energy usage. The total product energy usage is the sum of each mode's
energy usage.

Regulatory notices for telecommunication terminal equipment

This section contains regulatory information pertaining to products that contain the analog facsimile card:
Lexmark Regulatory Type/Model Number:
LEX-M15-001

Notice to users of the US telephone network: FCC requirements

This equipment complies with Part 68 of the FCC rules and the requirements adopted by the Administrative
Council for Terminal Attachments (ACTA). On the back of this equipment is a label that contains, among other
information, a product identifier in the format US:AAAEQ##TXXXX. If requested, this number must be provided
to your telephone company.
This equipment uses the RJ-11C Universal Service Order Code (USOC) jack.
A plug and jack used to connect this equipment to the premises’ wiring and telephone network must comply
with the applicable FCC Part 68 rules and requirements adopted by the ACTA. Use a compliant telephone cord
(RJ-11) that is 26 AWG or larger when connecting this product to the public switched telephone network. See
your setup documentation for more information.
The Ringer Equivalence Number (REN) is used to determine the number of devices that may be connected to
a telephone line. Excessive RENs on a telephone line may result in the devices not ringing in response to an
incoming call. In most but not all areas, the sum of RENs should not exceed five (5.0). To be certain of the number
of devices that may be connected to a line, as determined by the total RENs, contact your local telephone
company. For products approved after July 23, 2001, the REN for this product is part of the product identifier
that has the format US:AAAEQ##TXXXX. The digits represented by ## are the REN without a decimal point
(for example, 03 is a REN of 0.3). For earlier products, the REN is shown separately on the label.
Notices 179

If this equipment causes harm to the telephone network, the telephone company will notify you in advance that
temporary discontinuance of service may be required. If advance notice is not practical, the telephone company
will notify the customer as soon as possible. You will also be advised of your right to file a complaint with the
FCC.
The telephone company may make changes in its facilities, equipment, operations or procedures that could
affect the operation of this equipment. If this happens, the telephone company will provide advance notice in
order for you to make necessary modifications to maintain uninterrupted service.
If you experience trouble with this equipment, for repair or warranty information, contact Lexmark International,
Inc. at [Link] or your Lexmark representative. If the equipment is causing harm to the telephone
network, the telephone company may request that you disconnect the equipment until the problem is resolved.
This equipment contains no user serviceable parts. For repair and warranty information, contact Lexmark
International, Inc. See the previous paragraph for contact information.
Connection to party line service is subject to state tariffs. Contact the state public utility commission, public
service commission, or corporation commission for information.
If your home has specially wired alarm equipment connected to the telephone line, ensure the installation of
this equipment does not disable your alarm equipment. If you have questions about what will disable alarm
equipment, consult your telephone company or a qualified installer.
The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or other
electronic device, including fax machines, to send any message unless said message clearly contains in a
margin at the top or bottom of each transmitted page or on the first page of the transmission, the date and time
it is sent and an identification of the business or other entity, or other individual sending the message, and the
telephone number of the sending machine or such business, other entity, or individual. (The telephone number
provided may not be a 900 number or any other number for which charges exceed local or long-distance
transmission charges.)
See your user documentation in order to program this information into your fax machine.
Notices 180

Letter of conformity

Notice to users of the Canadian telephone network

This product meets the applicable Industry Canada technical specifications.
The Ringer Equivalence Number (REN) indicates the maximum number of devices allowed to be connected to
a telephone interface. The termination of an interface may consist of any combination of devices subject only
to the requirement that the sum of the RENs of all the devices not exceed five. The REN is located on the product
label.
This equipment uses CA11A telephone jacks.
Notices 181

Avis réservé aux utilisateurs du réseau téléphonique du Canada

Ce produit est conforme aux spécifications techniques d’Industrie Canada.
Le numéro REN (ringer equivalence number : numéro d’équivalence de sonnerie) indique le nombre maximum
d'appareils pouvant être connectés à l’interface téléphonique. En bout de ligne, le nombre d’appareils qui
peuvent être connectés n’est pas directement limité, mais la somme des REN de ces appareils ne doit pas
dépasser cinq. Le numéro REN est indiqué sur l'étiquette produit.
Cet équipement utilise des prises de téléphone CA11A.

Notice to users of the New Zealand telephone network

The following are special conditions for the Facsimile User Instructions. The grant of a telepermit for any item
of terminal equipment indicates only that Telecom has accepted that the item complies with minimum conditions
for connection to its network. It indicates no endorsement of the product by Telecom, nor does it provide any
sort of warranty. Above all, it provides no assurance that any item will work correctly in all respects with another
item of telepermitted equipment of a different make or model, nor does it imply that any product is compatible
with all of Telecom's network services.
This equipment shall not be set up to make automatic calls to the Telecom “111” Emergency Service.
This equipment may not provide for the effective hand-over of a call to another device connected to the same
line.
This equipment should not be used under any circumstances that may constitute a nuisance to other Telecom
customers.
This equipment is not capable, under all operating conditions, of correct operation at the higher speeds for
which it is designed. Telecom will accept no responsibility should difficulties arise in such circumstances.
The decadic (or pulse) dialing on this device is unsuitable for use on the Telecom network in New Zealand.
For correct operation, the total of all the Ringer Equivalence Numbers (RENs) of all parallel devices connected
to the same telephone line may not exceed 5. The REN of this device is located on the label.
This device uses an RJ-11C modular connector. Contact your point of purchase if a BT adapter is required. The
Lexmark part number is 80D1873.
Some parameters required for compliance with Telecom's telepermit requirements are dependent on the
equipment associated with this device. The associated equipment shall be set to operate within the following
limits for compliance to Telecom's specifications:
• There shall be no more than 10 call attempts to the same number within any 30 minute period for any single
manual call initiation, and
• The equipment shall go on-hook for a period of not less than 30 seconds between the end of one attempt
and the beginning of the next call attempt.
• The equipment shall be set to ensure that automatic calls to different numbers are spaced such that there
is not less than 5 seconds between the end of one call attempt and the beginning of another.

Japanese telecom notice

The installed optional modem is in compliance with Japanese Telecommunication Law and has been Certified
by JATE, with the following Certification Number:
A18-0046001
Notices 182

Lexmark International, Inc.

LEX-M15-001
A18-0046001

Using this product in Switzerland

This product requires a Swiss billing tone filter (Lexmark part number 80D1877) to be installed on any line which
receives metering pulses in Switzerland.

Utilisation de ce produit en Suisse

Cet appareil nécessite l’utilisation d’un filtre de tonalité de facturation suisse (nº de référence Lexmark :
80D1877) devant être installé sur toute ligne recevant des impulsions de comptage en Suisse.

Verwendung dieses Produkts in der Schweiz

Für dieses Produkt muss ein schweizerischer Billing Tone Filter zur Zählzeichenübertragung (Lexmark
Teilenummer 80D1877) für jede Leitung installiert werden, über die in der Schweiz Zeitsteuertakte übertragen
werden.

Uso del prodotto in Svizzera

Questo prodotto richiede un filtro toni Billing svizzero, (codice Lexmark 80D1877) da installare su tutte le linee
che ricevono impulsi remoti in Svizzera.

Regulatory notices for wireless products

This section contains regulatory information that applies only to wireless models.
If in doubt as to whether your model is a wireless model, go to [Link]

Modular component notice

Wireless models contain the following modular component:
Lexmark Regulatory Type/Model Number LEX-M08-001; FCC ID:IYLLEXM08001; IC:2376A-LEXM08001
To determine which modular components are installed in your particular product, refer to the labeling on your
actual product.
Notices 183

Exposure to radio frequency radiation

The radiated output power of this device is far below the radio frequency exposure limits of the FCC and other
regulatory agencies. A minimum separation of 20 cm (8 inches) must be maintained between the antenna and
any persons for this device to satisfy the RF exposure requirements of the FCC and other regulatory agencies.

Industry Canada (Canada)

This device complies with Industry Canada license-exempt RSS standards. Operation is subject to the following
two conditions: (1) this device may not cause interference, and (2) this device must accept any interference,
including interference that may cause undesired operation of the device.

Industrie Canada (Canada)

Cet appareil est conforme aux normes RSS exemptes de licence d'Industrie Canada. Son fonctionnement est
soumis aux deux conditions suivantes : (1) cet appareil ne doit pas causer d'interférences et (2) il doit accepter
toutes les interférences, y compris les celles qui peuvent entraîner un fonctionnement indésirable.

Federal Communications Commission (FCC) compliance information

statement
This product has been tested and found to comply with the limits for a Class B digital device, pursuant to Part
15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful
interference, and (2) this device must accept any interference received, including interference that may cause
undesired operation.
The FCC Class B limits are designed to provide reasonable protection against harmful interference when the
equipment is operated in a residential installation. This equipment generates, uses, and can radiate radio
frequency energy and, if not installed and used in accordance with the instructions, may cause harmful
interference to radio communications. However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful interference to radio or television reception, which
can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference
by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult your point of purchase or service representative for additional suggestions.
The manufacturer is not responsible for radio or television interference caused by using other than
recommended cables or by unauthorized changes or modifications to this equipment. Unauthorized changes
or modifications could void the user's authority to operate this equipment.
Note: To assure compliance with FCC regulations on electromagnetic interference for a Class B computing
device, use a properly shielded and grounded cable such as Lexmark part number 1021231 for parallel attach
or 1021294 for USB attach. Use of a substitute cable not properly shielded and grounded may result in a
violation of FCC regulations.
Notices 184

Any questions regarding this compliance information statement should be directed to:
Director of Lexmark Technology & Services
Lexmark International, Inc.
740 West New Circle Road
Lexington, KY 40550
Telephone: (859) 232–2000
E-mail: regulatory@[Link]

Industry Canada compliance statement

This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment
Standard ICES-003.

Avis de conformité aux normes de l’industrie du Canada

Cet appareil numérique de classe B est conforme aux exigences de la norme canadienne relative aux
équipements pouvant causer des interférences NMB-003.

日本の VCCI 規定
製品にこのマークが表示されている場合、次の要件を満たしています。

この装置は、クラス B 情報技術装置です。この装置は、家庭環境で使用することを目的としていますが、この
装置がラジオやテレビジョン受信機に近接して使用されると、受信障害を引き起こすことがあります。
取扱説明書に従って正しい取り扱いをしてください。
VCCI-B

European Community (EC) directives conformity

This product is in conformity with the protection requirements of EC Council directive 2014/53/EU on the
approximation and harmonization of the laws of the Member States relating to radio equipment.
The manufacturer of this product is: Lexmark International, Inc., 740 West New Circle Road, Lexington, KY,
40550 USA. The authorized representative is: Lexmark International Technology Hungária Kft., 8 Lechner Ödön
fasor, Millennium Tower III, 1095 Budapest HUNGARY. A declaration of conformity to the requirements of the
Directives is available upon request from the Authorized Representative or may be obtained at
[Link]/en_us/about/regulatory-compliance/[Link].
Compliance is indicated by the CE marking:
Notices 185

EU statement of radio transmitter operational frequency bands and maximum RF power

This radio product transmits in the 2.4GHz (2.412–2.472GHz) band in the EU. The maximum transmitter EIRP
power output, including antenna gain, is ≤ 20dBm.

European Community (EC) directives conformity

This product is in conformity with the protection requirements of EC Council directives 2014/30/EU, 2014/35/EU,
2009/125/EC, and 2011/65/EU on the approximation and harmonization of the laws of the Member States
relating to electromagnetic compatibility, safety of electrical equipment designed for use within certain voltage
limits, the ecodesign of energy-related products, and on the restrictions of use of certain hazardous substances
in electrical and electronic equipment.
The manufacturer of this product is: Lexmark International, Inc., 740 West New Circle Road, Lexington, KY,
40550 USA. The authorized representative is: Lexmark International Technology Hungária Kft., 8 Lechner Ödön
fasor, Millennium Tower III, 1095 Budapest HUNGARY. A declaration of conformity to the requirements of the
Directives is available upon request from the Authorized Representative or may be obtained at
[Link]/en_us/about/regulatory-compliance/[Link].
This product satisfies the Class B limits of EN 55022 and EN55032 and safety requirements of EN 60950‑1 or
EN 62368-1.

STATEMENT OF LIMITED WARRANTY FOR LEXMARK LASER PRINTERS,

LEXMARK LED PRINTERS, AND LEXMARK MULTIFUNCTION LASER
PRINTERS

Lexmark International, Inc., Lexington, KY

This limited warranty applies to the United States and Canada. For customers outside the U.S., refer to the
country-specific warranty information that came with your product.
This limited warranty applies to this product only if it was originally purchased for your use, and not for resale,
from Lexmark or a Lexmark Remarketer, referred to in this statement as “Remarketer.”

Limited warranty
Lexmark warrants that this product:
—Is manufactured from new parts, or new and serviceable used parts, which perform like new parts
—Is, during normal use, free from defects in material and workmanship
If this product does not function as warranted during the warranty period, contact a Remarketer or Lexmark for
repair or replacement (at Lexmark's option).
If this product is a feature or option, this statement applies only when that feature or option is used with the
product for which it was intended. To obtain warranty service, you may be required to present the feature or
option with the product.
If you transfer this product to another user, warranty service under the terms of this statement is available to
that user for the remainder of the warranty period. You should transfer proof of original purchase and this
statement to that user.
Notices 186

Limited warranty service

The warranty period starts on the date of original purchase as shown on the purchase receipt and ends 12
months later provided that the warranty period for any supplies and for any maintenance items included with
the printer shall end earlier if it, or its original contents, are substantially used up, depleted, or consumed. Fuser
Units, Transfer/Transport Units, Paper Feed items, if any, and any other items for which a Maintenance Kit is
available are substantially consumed when the printer displays a “Life Warning” or “Scheduled Maintenance”
message for such item.
To obtain warranty service you may be required to present proof of original purchase. You may be required to
deliver your product to the Remarketer or Lexmark, or ship it prepaid and suitably packaged to a Lexmark
designated location. You are responsible for loss of, or damage to, a product in transit to the Remarketer or the
Lexmark designated location.
When warranty service involves the exchange of a product or part, the item replaced becomes the property of
the Remarketer or Lexmark. The replacement may be a new or repaired item.
The replacement item assumes the remaining warranty period of the original product.
Replacement is not available to you if the product you present for exchange is defaced, altered, in need of a
repair not included in warranty service, damaged beyond repair, or if the product is not free of all legal
obligations, restrictions, liens, and encumbrances.
As part of your warranty service and/or replacement, Lexmark may update the firmware in your printer to the
latest version. Firmware updates may modify printer settings and cause counterfeit and/or unauthorized
products, supplies, parts, materials (such as toners and inks), software, or interfaces to stop working. Authorized
use of genuine Lexmark products will not be impacted.
Before you present this product for warranty service, remove all print cartridges, programs, data, and removable
storage media (unless directed otherwise by Lexmark).
For further explanation of your warranty alternatives and the nearest Lexmark authorized servicer in your area
contact Lexmark on the World Wide Web.
Remote technical support is provided for this product throughout its warranty period. For products no longer
covered by a Lexmark warranty, technical support may not be available or only be available for a fee.

Extent of limited warranty

Lexmark does not warrant uninterrupted or error-free operation of any product or the durability or longevity of
prints produced by any product.
Warranty service does not include repair of failures caused by:
—Modification or unauthorized attachments
—Accidents, misuse, abuse or use inconsistent with Lexmark user’s guides, manuals, instructions or guidance
—Unsuitable physical or operating environment
—Maintenance by anyone other than Lexmark or a Lexmark authorized servicer
—Operation of a product beyond the limit of its duty cycle
—Use of printing media outside of Lexmark specifications
—Refurbishment, repair, refilling or remanufacture by a third party of products, supplies or parts
—Products, supplies, parts, materials (such as toners and inks), software, or interfaces not furnished by Lexmark
Notices 187

TO THE EXTENT PERMITTED BY APPLICABLE LAW, NEITHER LEXMARK NOR ITS THIRD PARTY SUPPLIERS
OR REMARKETERS MAKE ANY OTHER WARRANTY OR CONDITION OF ANY KIND, WHETHER EXPRESS
OR IMPLIED, WITH RESPECT TO THIS PRODUCT, AND SPECIFICALLY DISCLAIM THE IMPLIED
WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND
SATISFACTORY QUALITY. ANY WARRANTIES THAT MAY NOT BE DISCLAIMED UNDER APPLICABLE LAW
ARE LIMITED IN DURATION TO THE WARRANTY PERIOD. NO WARRANTIES, EXPRESS OR IMPLIED, WILL
APPLY AFTER THIS PERIOD. ALL INFORMATION, SPECIFICATIONS, PRICES, AND SERVICES ARE SUBJECT
TO CHANGE AT ANY TIME WITHOUT NOTICE.

Limitation of liability
Your sole remedy under this limited warranty is set forth in this document. For any claim concerning performance
or nonperformance of Lexmark or a Remarketer for this product under this limited warranty, you may recover
actual damages up to the limit set forth in the following paragraph.
Lexmark's liability for actual damages from any cause whatsoever will be limited to the amount you paid for the
product that caused the damages. This limitation of liability will not apply to claims by you for bodily injury or
damage to real property or tangible personal property for which Lexmark is legally liable. IN NO EVENT WILL
LEXMARK BE LIABLE FOR ANY LOST PROFITS, LOST SAVINGS, INCIDENTAL DAMAGE, OR OTHER
ECONOMIC OR CONSEQUENTIAL DAMAGES. This is true even if you advise Lexmark or a Remarketer of the
possibility of such damages. Lexmark is not liable for any claim by you based on a third party claim.
This limitation of remedies also applies to claims against any Suppliers and Remarketers of Lexmark. Lexmark's
and its Suppliers' and Remarketers' limitations of remedies are not cumulative. Such Suppliers and Remarketers
are intended beneficiaries of this limitation.

Additional rights
Some states do not allow limitations on how long an implied warranty lasts, or do not allow the exclusion or
limitation of incidental or consequential damages, so the limitations or exclusions contained above may not
apply to you.
This limited warranty gives you specific legal rights. You may also have other rights that vary from state to state.
Index 188

Index
A in the front door 129 copying
adapter plug 25 in the manual feeder 133 cards 46
ADF registration in the tray 129 creating a shortcut 46
adjusting 171 clearing jams on both sides of the paper 45
adjusting ADF registration 171 in the standard bin 132 on letterhead 45
adjusting brightness Cloud Connector profile using the ADF 44
printer display 121 creating 36 using the automatic document
adjusting scanner printing from 42 feeder (ADF) 44
registration 170 scanning to 56 using the scanner glass 44
adjusting the fax darkness 52 collated printing does not copying documents 44
adjusting toner darkness 43 work 135 copying multiple pages 46
AirPrint collating copies copying multiple pages onto a
using 39 copying 46 single sheet 46
Android device confidential documents do not copying photos 44
printing from 38 print 138 creating a Cloud Connector
answering machine confidential print jobs profile 36
setting up 23 configuring 41 creating a copy shortcut 46
attaching cables 21 printing from a Macintosh creating a fax destination
automatic document feeder computer 41 shortcut 51
(ADF) printing from Windows 41 creating a shortcut
using 44, 48, 50, 54 configuring daylight saving copy 46
avoiding paper jams 127 time 28 e‑mail 49
configuring fax speaker fax destination 51
settings 28 FTP address 54
B configuring supply network folder 54
blank pages 142 notifications 111 creating an e‑mail shortcut 49
blocking junk faxes 52 configuring the SMTP server 48 creating an FTP shortcut 54
configuring Universal paper 29 crooked print 154
C connecting the mobile device customer support
can send but not receive to the printer wireless contacting 171
faxes 166 network 35 cut off images 156
canceling print job connecting the printer cut off text 156
from the computer 43 to a wireless network 33
from the printer control connecting to a distinctive ring D
panel 43 service 28 dark print 144
cannot open Embedded Web connecting to a wireless network date and time
Server 124 using PIN method 34 fax settings 28
cards using Push Button method 34 daylight saving time
copying 46 conserving supplies 121 configuring 28
checking the printer contacting customer support 171 deactivating the Wi‑Fi
connectivity 35 control panel network 35
checking the status of parts and using 11 display brightness
supplies 111 copy troubleshooting adjusting 121
cleaning the printer 118 partial copies of documents or distinctive ring service, fax
Cleaning the Scanner 110 photos 168 connecting to 28
cleaning the scanner 119 poor copy quality 169 documents, printing
clearing jam scanner does not respond 170 from a computer 38
in the duplex unit 131 from a mobile device 38
Index 189

dots on print 151 fax speaker settings home screen

duplex unit configuring 28 customizing 13
replacing 117 fax troubleshooting home screen icons
setting the paper size 29 cannot receive faxes 166 displaying 13
cannot send faxes 166 horizontal light bands 157
E cannot send or receive
Eco‑Mode faxes 164 I
setting 120 poor fax print quality 167 icons on the home screen
emission notices 174, 183, 184 faxing showing 13
enabling the USB port 124 adjusting darkness 52 identifying jam locations 128
enabling Wi‑Fi Direct 35 changing resolution 51 images cut off 156
enlarging a copy 45 creating a shortcut 51 imaging unit
envelope seals when setting the date and time 28 ordering 113
printing 134 using the automatic document replacing 115
envelopes feeder (ADF) 50 importing a configuration file
loading 31 using the scanner glass 50 using the Embedded Web
environmental settings 120 FCC notices 183 Server 33
erasing printer memory 37 finding more information about incorrect margins 149
Ethernet port 21 the printer 9 installing the print driver 32
exporting a configuration file fine lines are not printed installing the printer software 32
using the Embedded Web correctly 145
Server 33 firmware, updating 32
flash drive
J
EXT port 21 jam, clearing
e‑mail printing from 40
scanning to 55 in the tray 129
creating a shortcut 49 jammed pages are not
sending 49 folder paper 146
font sample list reprinted 136
e‑mail alerts jams
setting up 111 printing 43
FTP address avoiding 127
e‑mail server jams, clearing
setting up 48 creating a shortcut 54
FTP server in the automatic document
e‑mailing feeder 133
using the automatic document scanning to 56
in the rear door 131
feeder (ADF) 48 job prints from the wrong
using the scanner glass 48 G tray 138
genuine Lexmark parts and job prints on the wrong
F supplies 112 paper 138
factory default settings genuine parts and supplies 112 junk faxes
restoring 37 Google Cloud Print blocking 52
fax using 38
forwarding 53 gray background on prints 147
K
holding 52 keyboard on the display
scheduling 51 H changing the language 13
setting up 22 held documents do not print 138
fax log held jobs 41
printing 52 printing from a Macintosh
L
fax resolution computer 41 language, changing the
changing 51 printing from Windows 41 keyboard on the display 13
fax setup Hibernate mode letterhead
country‑ or region‑specific 25 setting 120 copying on 45
standard telephone line holding faxes 52 loading 31
connection 23 selecting 15
Index 190

Lexmark Mobile Print PDF 70 preprinted forms 15

using 38 PostScript 71 selecting 14
light print 149 Power Management 62 unacceptable 15
LINE port 21 Preferences 58 paper characteristics 14
loading paper Print 109 paper curl 152
in the tray 29 Public 105 paper guidelines 14
loading the manual feeder 31 Quality 70 paper jam
locating jam areas 128 Remote Operator Panel 60 in the manual feeder 133
Restore Factory Defaults 63 paper jam in the automatic
M Restrict external network document feeder 133
manual feeder access 103 paper jam in the duplex unit 131
loading 31 Schedule USB Devices 106 paper jam in the front door 129
memory Setup 69 paper jam in the rear door 131
types installed on printer 37 Shortcuts 109 paper jam in the standard
menu SNMP 99 bin 132
802.1x 101 TCP/IP 97 paper jam in the tray 129
About this Printer 67 Tray Configuration 73 paper jam, clearing
Certificate Management 106 Troubleshooting 110 in the automatic document
Cloud Connector 109 Universal Setup 74 feeder 133
Confidential Print Setup 107 USB 103 in the rear door 131
Config Menu 64 Visible Home Screen Icons 67 in the standard bin 132
Copy Defaults 75 Wireless 93 paper jams
Custom Scan Sizes 74 Wi‑Fi Direct 104 avoiding 127
Device 109 Menu Settings Page location 128
Eco‑Mode 59 printing 36 paper size
Erase Temporary Data Files 108 missing print 162 setting 29
Ethernet 96 mobile device paper sizes
E‑mail Defaults 84 printing from 38, 39 supported 16
E‑mail Setup 83 Mopria Print Service 38 paper type
Fax 110 mottled print 151 setting 29
Fax Mode 77 moving the printer 20, 121 paper types
Fax Setup 77 supported 18
Flash Drive Print 91 N paper weights
Flash Drive Scan 89 network folder supported 19
FTP Defaults 87 creating a shortcut 54 personal identification number
Google Cloud Print 103 scanning to 56 method 34
HTTP/FTP Settings 102 noise emission levels 174 photos
Image 72 Non‑Lexmark supply 126 copying 44
Information Sent to Lexmark 63 non‑volatile memory 37 placing separator sheets 43
IPSec 100 erasing 37 poor fax print quality 167
Layout 68 notices 174, 175, 176, 177, 178, power cord socket 21
Local Accounts 106 183, 184 power saver modes
Login Restrictions 107 setting 120
LPD Configuration 101 preprinted forms
O selecting 15
Media Types 75 ordering supplies
Menu Settings Page 109 print driver
imaging unit 113 installing 32
Miscellaneous 108 toner cartridge 112
Network 110 print job
Network Overview 92 canceling from the
Notifications 60
P computer 43
Out of Service Erase 67 paper canceling from the printer
PCL 71 letterhead 15 control panel 43
Index 191

print jobs printer connectivity reducing a copy 45

storing 41 checking 35 removing paper jam
print jobs not printed 137 printer information in the duplex unit 131
print quality is poor 141 finding 9 in the front door 129
Print Quality Test Pages 110 printer is not responding 123 in the manual feeder 133
print quality troubleshooting printer memory repeat print jobs 41
blank or white pages 142 erasing 37 printing from a Macintosh
crooked print 154 printer menus 57 computer 41
dark print 144 printer messages printing from Windows 41
fine lines are not printed Non‑Lexmark supply 126 repeating defects on print 163
correctly 145 Replace cartridge, printer region Replace cartridge, printer region
folded or wrinkled paper 146 mismatch 125 mismatch 125
gray background on prints 147 printer parts replacing parts
horizontal light bands 157 cleaning 118 duplex unit 117
light print 149 printer ports 21 tray 117
mottled print and dots 151 printer reports replacing supplies
paper curl 152 viewing 112 imaging unit 115
repeating defects 163 printer settings toner cartridge 113
skewed print 154 restoring factory default 37 reserve print jobs
solid black pages 155 printer software printing from a Macintosh
text or images cut off 156 installing 32 computer 41
toner easily rubs off 157 printer status 13 printing from Windows 41
vertical dark bands 160 printer wireless network resetting
vertical dark lines or streaks 161 connecting the mobile device supply usage counters 126
vertical dark streaks with print to 35 resetting the supply usage
missing 162 printing counters 118
vertical light bands 158 fax log 52 restoring factory default
vertical white lines 159 font sample list 43 settings 37
print troubleshooting from a computer 38 RJ11 adapter 25
collated printing does not from a flash drive 40
work 135 from a mobile device 38, 39 S
confidential and other held from an Android device 38 safety information 7, 8
documents do not print 138 from Cloud Connector saving paper 46
envelope seals when profile 42 scan troubleshooting
printing 134 Menu Settings Page 36 cannot scan from a
incorrect margins 149 using Google Cloud Print 38 computer 167
jammed pages are not using Mopria Print Service 38 partial copies of documents or
reprinted 136 using Wi‑Fi Direct 39 photos 168
job prints from the wrong printing confidential and other poor copy quality 169
tray 138 held jobs scan job was not
job prints on the wrong from a Macintosh computer 41 successful 168
paper 138 from Windows 41 scanner does not respond 170
paper frequently jams 136 printing from a computer 38 scanning freezes the
print jobs do not print 137 printing from a flash drive 40 computer 170
print quality is poor 141 Push Button method 34 scanning takes too long 170
slow printing 139 vertical dark streaks on output
unable to read flash drive 124 R when scanning from the
printer received fax ADF 169
minimum clearances 20 forwarding 53 scanner
selecting a location 20 recycling cleaning 119
shipping 122 Lexmark packaging 172 scanner does not close 169
printer configuration 11 Lexmark products 172
Index 192

scanner glass supply usage counters troubleshooting, print quality

using 44, 48, 50, 54 resetting 118, 126 blank or white pages 142
scanner registration supported file types 40 crooked print 154
adjusting 170 supported flash drives 40 dark print 144
scanning supported paper sizes 16 fine lines are not printed
to a Cloud Connector profile 56 supported paper types 18 correctly 145
to a network folder 56 supported paper weights 19 folded or wrinkled paper 146
to an FTP server 56 gray background on prints 147
to flash drive 55 T horizontal light bands 157
using the automatic document text cut off 156 light print 149
feeder (ADF) 54 toner cartridge mottled print and dots 151
using the scanner glass 54 ordering 112 paper curl 152
scanning quality problem 169 replacing 113 repeating defects 163
scheduling a fax 51 toner darkness skewed print 154
selecting a location for the adjusting 43 solid black pages 155
printer 20 toner easily rubs off 157 text or images cut off 156
selecting paper 14 tray toner easily rubs off 157
sending an e‑mail 49 loading 29 vertical dark bands 160
sending fax trays vertical dark lines or streaks 161
using the computer 50 replacing 117 vertical dark streaks with print
using the control panel 50 troubleshooting missing 162
separator sheets cannot open Embedded Web vertical light bands 158
placing 43 Server 124 vertical white lines 159
setting the fax date and time 28 print quality is poor 141 troubleshooting, scan
setting the paper size 29 printer is not responding 123 cannot scan from a
setting the paper type 29 troubleshooting, copy computer 167
setting up e‑mail alerts 111 partial copies of documents or partial copies of documents or
setting up e‑mail function 48 photos 168 photos 168
setting up fax poor copy quality 169 poor copy quality 169
country‑ or region‑specific 25 scanner does not close 169 scan job was not
standard telephone line scanner does not respond 170 successful 168
connection 23 troubleshooting, fax scanner does not close 169
setting up fax function 22 cannot send faxes 166 scanner does not respond 170
shipping the printer 122 cannot send or receive vertical dark streaks on output
skewed print 154 faxes 164 when scanning from the
Sleep mode troubleshooting, print ADF 169
setting 120 collated printing does not two‑sided copying 45
slow printing 139 work 135
SMTP server, e‑mail confidential and other held U
configuring 48 documents do not print 138 unable to read flash drive
solid black pages 155 envelope seals when troubleshooting, print 124
statement of volatility 37 printing 134 understanding the status
status of parts incorrect margins 149 indicator light 13
checking 111 jammed pages are not power button light 13
status of supplies reprinted 136 Universal paper
checking 111 job prints from the wrong configuring 29
storing paper 16 tray 138 updating firmware 32
supplies job prints on the wrong USB port
conserving 121 paper 138 enabling 124
supply notifications paper frequently jams 136 USB printer port 21
configuring 111 print jobs do not print 137 using genuine Lexmark parts and
slow printing 139 supplies 112
Index 193

using the automatic document

feeder (ADF) 44, 48, 50, 54
using the control panel 11
using the scanner
glass 44, 48, 50, 54

V
verify print jobs 41
printing from a Macintosh
computer 41
printing from Windows 41
vertical dark bands 160
vertical dark lines on prints 161
vertical dark streaks 162
vertical dark streaks on output
when scanning from the
ADF 169
vertical light bands 158
vertical streaks on prints 161
vertical white lines 159
viewing reports 112
volatile memory 37
erasing 37
volatility
statement of 37

W
white lines 159
white pages 142
wireless network
connecting the printer to 33
Wi‑Fi Protected Setup 34
wireless networking 33
Wi‑Fi Direct
enabling 35
printing from a mobile
device 39
Wi‑Fi network
deactivating 35
Wi‑Fi Protected Setup
wireless network 34
wrinkled paper 146