Summative Test

Time: 1 Hour​ Subject: Communication Skills – I Maximum Marks: 50

A. Fill in the blanks (10 Marks)​ ​ ​ ​ ​ ​ (Each question carries 1 mark)
1.​ __________ is the foundation of all human connections and helps us share ideas and emotions.
2.​ The person who initiates a conversation and shares a message is called the __________.
3.​ Expressions, posture, and eye contact are all part of __________ communication.
4.​ A message becomes meaningful only when the __________ understands it correctly.
5.​ When you pay full attention to someone speaking, you are practicing __________.
6.​ The reply or reaction to a message that confirms understanding is known as __________.
7.​ Unlike hearing, __________ requires effort and focus to truly understand what's being said.
8.​ Sending a message through chat or email is an example of __________ communication.
9.​ The way we speak, including tone and pitch, affects the message in __________ communication.
10.​Using complicated words or slang can create __________ in communication.
B. True or False (10 Marks) ​ ​ ​ ​ ​ ​ ​ ​ (Each question carries 1 mark)
1.​ Verbal communication means using only body language.
2.​ Encoding is the process of converting thoughts into a message.
3.​ Decoding is done by the sender.
4.​ Written communication is always non-verbal.
5.​ Active listening includes maintaining eye contact.
6.​ Noise in communication refers only to loud sounds.
7.​ Effective communication includes giving feedback.
8.​ Communication is only possible face-to-face.
9.​ A receiver plays no role in the communication process.
10.​Facial expressions are part of non-verbal communication.
C. Choose the correct option (10 Marks) ​​ ​ ​ ​ ​ (Each question carries 1 mark)
I.​ Which one of the following is a non-verbal II.​ What is the final step in the communication
form of communication? process?
a) Phone call b) Email c) Smile d) Report a) Encoding b) Decoding c) Feedback d) Sending

III.​ Which of the following is a barrier to IV.​ The person who receives the message is
communication? called the:
a) Clarity b) Noise c) Feedback d) Understanding a) Encoder b) Channel c) Receiver d) Messenger

V.​ Which one is an example of written VI.​ Listening attentively to the speaker is called:
communication? a) Passive listening b) Hearing
a) Speaking b) Letter c) Phone call d) Gestures c) Active listening d) Ignoring

VII.​ Which of the following is an example of body VIII.​ Which skill is most important for effective
language? communication?
a) Texting b) Eye contact c) Phone call d) Email a) Memorizing b) Shouting c) Listening d) Arguing

IX.​ Which one of the following is a formal X.​ A communication cycle completes when:
communication method? a) Message is created. b) Feedback is received
a) Gossip b) Office circular c) Chatting d) FaceTime c) Noise is added, d) Message is ignored

E. Answer the Following Questions (5 × 4 = 20 Marks) (Each question carries 4 marks – Answer any 5)
1.​ What is communication? Briefly explain the components of the communication cycle.
2.​ Describe the difference between verbal and non-verbal communication with examples.
3.​ What are the Components of Visual Communication?
4.​ What are the 7Cs of effective communication?
5.​ What is active listening? Why is it important in the communication process?
6.​ Describe any four barriers to communication and how to overcome them.
7.​ What is active listening? Describe any four techniques that help improve active listening.
8.​ What is formal communication? How is it different from informal communication?
9.​ Imagine you are a class monitor. How would you use good communication skills to handle a conflict between two
classmates?
10.​List four major barriers to effective communication and briefly explain how to overcome them.
 Summative Test
Time: 1 Hour​ Subject: Self-Management Skills – I Maximum Marks: 50
A. Fill in the blanks (10 Marks)​ ​ ​ ​ ​ ​ (Each question carries 1 mark)
1.​ __________ is the ability to regulate one’s emotions, thoughts, and behaviours.
2.​ Knowing your own feelings and emotions is known as __________.
3.​ __________ is a promise or pledge to take action.
4.​ The ability to restrain yourself in difficult situations is called __________.
5.​ __________ means trusting your abilities and believing in yourself.
6.​ Positive thinking can be developed by using __________ affirmations.
7.​ Strengths are qualities we are __________ at.
8.​ __________ are activities that we enjoy and feel satisfied doing.
9.​ __________ skills help us divide large tasks into smaller goals.
10.​__________ hygiene helps us stay healthy and feel good about ourselves.
B. True or False (10 Marks) ​ ​ ​ ​ ​ ​ ​ ​ (Each question carries 1 mark)
1.​ Self-control means reacting instantly when angry.
2.​ Personal grooming has no impact on a person’s self-image.
3.​ Positive self-talk helps build confidence and overcome negativity.
4.​ Self-confidence means copying others to feel strong.
5.​ Knowing your strengths can help you set better life goals.
6.​ Sleep and rest are essential parts of personal hygiene.
7.​ Self-management is only needed in professional life.
8.​ Taking initiative is a sign of strong work ethics.
9.​ Teamwork is not considered a part of self-management.
10.​Physical exercise can boost self-image and reduce stress.
C. Choose the correct option (10 Marks) ​​ ​ ​ ​ ​ (Each question carries 1 mark)
1.​ Which of the following is NOT a self-management 2.​ The quality of being relied upon is known as:
skill?
a) Self-awareness b) Problem solving a) Trustworthiness b) Confidence
c) Bargaining d) Time management c) Dependability d) Responsibility

3.​ The ability to work with a group towards a shared 4.​ A confident person is someone who:
goal is called: a) Always agrees with others b) Believes in themselves
a) Teamwork b) Self-confidence c) Fears failure d) Avoids taking decisions
c) Self-control d) Grooming

5.​ Which one is an example of personal hygiene? 6.​ A person who gives credit to others shows good:
a) Taking breaks b) Meditation a) Communication b) Team spirit
c) Brushing teeth d) Avoiding exercise c) Self-doubt d) Complaining

7.​ Setting standards and sticking to them is called: 8.​ The habit of finding the good in every situation is
a) Self-control b) Self-awareness called:
c) Self-regulation d) Self-confidence a) Self-care b) Negative thinking
c) Positive thinking d) Self-esteem

9.​ Which of the following builds a positive 10.​ Self-management helps us:
self-image? a) Be reactive b) Lose control
a) Comparing yourself to others b) Taking risks fearlessly c) Stay disorganised d) Take responsibility
c) Ignoring strengths d) Thinking negatively

E. Answer the Following Questions (5 × 4 = 20 Marks) (Each question carries 4 marks – Answer any 5)
1.​ What is self-management? Describe its impact on personal and professional life.
2.​ Explain the importance of self-awareness and how it helps in goal-setting.
3.​ What are the differences between strengths and weaknesses? How can identifying them help a student?
4.​ Describe at least four ways to build self-confidence.
5.​ List any four good personal hygiene habits and explain why they are important.
6.​ Define positive thinking. Explain two techniques to replace negative self-talk.
7.​ What is the role of physical exercise in self-management?
8.​ Define work ethics. Mention any three traits of a person with good work ethics.
9.​ Explain the meaning of self-motivation and give examples to show how it affects performance.
10.​How does teamwork contribute to better self-management?